0406t17 C2 Safety newsletter April.indd

13 downloads 456 Views 6MB Size Report
www.c2safety.co.uk [email protected] tel: 01278 22 88 88. Professional Pragmatic Safety Advice. Min. Height. 7m – 27


[email protected]

tel: 01278 22 88 88

Professional Pragmatic Safety Advice

C2 news Latest C2 Updates Back – left to right Carole Barnes |John Poole Jerome Timbrell | Fire Marshal Foamy (Karl) Linda Burke | Mark Twist | Zoe Stainton Front – left to right Darren Reece | Doug Blackie We are sorry to say Carole Barnes is leaving us for pastures new and I’m sure you would like to join us all in wishing her all the best for the future in her new role. Missing from this picture is Peter Russell our new recruit who will be coming out to see you with Jerome or Mark in the next few months meeting his new customers.

Happy Easter Everyone! Welcome to the Easter Edition of the C2 Times, we have eggciting times ahead with the launch of the C2 Franchise Operation getting immediate interest from a potential Franchisee. See page 2 for the press release. Let us know if you read it in any local newspapers or magazines as your thoughts and comments would be greatly appreciated. Do you know anyone looking to become a Franchisee who would like to become a member of the C2 Family? Come and see The Superhero’s of Safety on our stand at the Business start Up exhibition at ExCel in London on the 17th & 18th May (Jerome will be dressed as a superhero complete with cape and orange pants over his tights!!! Well worth the trip as it’s a sight not to be missed).

Our Trademark C2 red button is now all sorted thanks to all the hard work by Roger Moore and Associates to secure our intellectual property. Tom Werner from Exova in Bridgwater is the winner of a bottle of champagne for the pictures supplied from his travels to Dubai following the ones printed in the Christmas edition. If you come across anything like this please forward to the office for inclusion in the next edition and you too will be handsomely rewarded.

, Be safe. Jerome

Keeping business legal across the South West


Certificate Number 14718 ISO 9001

www.c2safety.co.uk [email protected]

Professional Pragmatic Safety Advice

tel: 01278 22 88 88

Press Release Somerset safety company stands out from the crowd Bridgwater-based health and safety advisor firm, C2 Safety, have become the first health and safety company in the UK to launch their business model as a franchise. In addition to this exciting opportunity, C2 safety also have an innovative way of supporting charities; making a surprise donation each time they gain a new client. With the award-winning business now firmly established in the region, C2 Safety is launching their latest venture, franchising - taking their services all over the UK and growing even further. This month they have become the first company in the UK to offer franchise opportunities for Safety Advisors. The longestablished company have developed a strong, successful brand and are now excited to be able to offer C2 Safety as a franchise. C2 Safety’s Quality and Compliance Manager Linda Burke said: “I am delighted that C2 Safety can now offer franchises throughout the UK. This is something we have been researching and considering for a significant time, and having worked with our successful business model for over 20 years, we are confident this franchise model will work and look forward to supporting our franchisees. I look forward to seeing safety advisors and clients throughout the UK benefit from the practiced and proven systems we have put in place. It’s a genuinely exciting opportunity for everyone involved” C2 safety are actively seeking franchisees to join their growing network now, and hope to grow to 40-60 franchises based on their unique and exciting business model, one that no one else is operating. The franchise package on offer includes full training in all aspects of owning and operating a C2 Safety franchise, as well as a range of available support services, independent business mentoring and much more. Businesses can sign up to become a franchise safe in the knowledge that they will receive complete backing from the C2 Safety team and help with every step along the way. Having successfully traded in Somerset for over 20 years the business has raised over £45,000 for charities across the UK. Every time they sign a new client, a donation to a charity is made by C2 Safety on behalf of the new client. About two months after a client signs with C2 Safety they get a letter in the post informing them of the donation made in their name. C2 Safety owner, Jerome Timbrell, has run over 90 marathons, some dressed as the company mascot, Fire Marshall Foamy, to help raise the significant amount for charity. The charities that have benefitted from Jerome’s fantastic efforts include The Lighthouse Club, who support families of people from the construction industry, St Margaret’s Hospice in Taunton, MacMillan Cancer Support and a charity close to his heart, ‘It’s in the bag’ a testicular cancer charity in the South West.

Jerome says, “C2 Safety is dedicated to helping our local charities here in the South West and we like to do as much as we can to support those to help others across our region. I personally am looking to complete my 100th marathon in May, which will be a 100 mile run. I am also hoping for a world record for the most marathons run in a company mascot costume as well as teaching myself to rollerblade ahead of an in-line skate marathon I am doing in September. Charity really is at the very fore front of our business.” Jerome and Linda have much entrepreneurial experience and have worked together at C2 Business Solutions, the parent company of C2 Safety as well as other Health and Safety business projects. Their vast experience has enabled them to help many other businesses throughout the South West in a range of industries and sectors. Continuing their growth into 2017, C2 Safety started the year by hiring three new members of staff; Zoe Stainton has been welcomed as a trainee Safety Advisor, ex Royal Army Medical Corps and Logistics soldier, Darren Reece, joins as a Safety Advisor and Linzi Bettridge joins the busy accounts team. The company have also created an internal promotion for Mark Twist who has become the new Safety Advisor Manager. C2 Safety are also the only company in the industry to have acquired the highly-valued ISO 9001 accreditation demonstrating the company’s commitment to meeting the highest standards of regulatory requirements and their consistency as a company. If you would like to know more, please contact Jerome at C2 Safety on 01278 228 888 or email [email protected].



[email protected]

Professional Pragmatic Safety Advice

tel: 01278 22 88 88

A Guide To Giving Feedback Feedback underpins everything a good manager is required to do and is arguably the most effective tool in any manager’s toolkit, as well as one of the cheapest. It can be used to encourage people to learn, to raise their morale and motivation, and to improve their performance. To achieve these benefits, organisations should develop a culture that values positive feedback, where the balance of positive to negative feedback is around 80 per cent positive to 20 per cent negative. And, where giving and taking feedback is an accepted part of everyday working life. It is also a culture which assumes that feedback is given constructively. So, what is feedback? What techniques are available and what skills are needed to be effective in giving feedback? In its simplest sense feedback can be viewed as any information an individual receives which allows them to evaluate whether their behaviour at any time is appropriate, in terms of: • Meeting their own needs and goals • Meeting the needs and goals of others • Being socially acceptable

bosses etc. and how their behaviour or actions impact upon other members of the organisation. They are then able to make a judgement themselves as to whether they act upon this information. But remember, people have different perspectives about the behaviour being discussed and when giving feedback we need to consider how the person will perceive the comments. Redirecting feedback is constructive feedback which the recipient can take on board and learn from. When giving this type of feedback it is important to stick to facts and examples which help the receiver to understand the feedback giver’s point of view. Redirecting/ constructive feedback involves: 1. Making your statement simple and to the point, focusing on specific examples of what the person did. Describe: -

The Situation-Behaviour-Impact (SBI) Feedback Model Use the Situation-Behaviour-Impact (SBI) Feedback Model to reinforce positive behaviour or re-direct behaviour through constructive feedback.

• The Situation: where/when the observed behaviour occurred;

• The individual’s Behaviour: the physical, observable action

Reinforcing (positive) Feedback using SBI Model

• The Impact that has on the business/colleagues etc.

Situation: Describe the situation where the observed behaviour occurred.

For example:

“John, today, during the meeting we had with the landowners Behaviour: Describe the person’s behaviour – physical, observable action.

“when you stood up and said we were there to help and wanted to hear their thoughts and ideas” Impact: Share with the person the impact of their behaviour on you and others present.

“I was pleased with your response and how the Service was represented. It shows that we’re not there to dictate and the meeting ended well. This is a nice 1st step for us.” Redirecting (constructive/negative) Feedback You cannot improve unless you know how you are doing. Feedback involves informing the other person of how they are perceived by other people in the organisation, peers,

Situation: “John, today, during the meeting we had with the landowners” Behaviour: “when you stood up and said there was no way in hell the Service would back down from its position and to just accept that fact “ Impact: “I was taken aback and disappointed in your response and how the Service was represented. As you know, the meeting ended because no one else was willing to re-engage in the discussions. This is a serious set-back for us in this endeavour.” 2. Seeking a response 3. Gaining a commitment to change behaviour 4. Speaking in an adult-to-adult way that shows respect If you would like to know more about giving and receiving feedback please let us know.

www.c2safety.co.uk [email protected]

tel: 01278 22 88 88

Professional Pragmatic Safety Advice

Working Safely Near Overhead Power Lines

Minimum heights above ground level for overhead power lines Min. Height 7m – 275 kV 7.3m – 400 kV

Min. Height 6.7m

Min. Height 5.2m 5.8m Above Roads

This information is for everyone in agriculture who may work near overhead electricity power lines (OHPLs) and outlines what you can do to reduce the risks of electric shock when working near them. If a machine or other conductive item of equipment comes into contact with a live OHPL, electricity will be conducted through it to earth. You do not need to touch the line, as in some circumstances electricity can flashover or arc (it can jump across gaps). Anyone touching a machine or equipment in these circumstances risks a serious or fatal electric shock. Hazards OHPLs typically carry electricity at voltages from 11 kV to 400 kV. The lines are often uninsulated (bare) cables. Touching anything in contact with live electrical equipment (even at the lowest voltage) can be fatal. The height of the line varies according to the voltage carried (see Figure 1) so for example any 11 kV or 33 kV OHPL on your land should be at least 5.2 m above the ground. Electrical equipment mounted on poles may be lower than the clearances specified in this information. Although the minimum heights of OHPLs may be adequate for most work activities, there are many agricultural machines that are capable of reaching or touching OHPLs or polemounted equipment, including: • R  ough terrain fork lift trucks and telescopic materials handlers

Min. Height Open Combine 5.7m+ Telescopic Handlers 9.5m+

• Tractors and tractor-mounted fore end loaders Remember that the overall height of a machine may be increased by fitting radio aerials, flashing beacons or in the case of combine harvesters, when the discharge auger or grain tank extensions are used. Other machines often used in agriculture are capable of reaching an OHPL, including: • Construction plant, such as excavators or diggers • Goods vehicles with tipping bodies or trailers • Lorry-mounted or self-propelled cranes or grabs Some agricultural activities may also create a risk of contacting OHPLs, including: • Operating rain or slurry guns • Tipping trailers • Moving irrigation pipes or long boom irrigators • B  uilding temporary stacks or structures, eg bales, fertiliser, potato boxes • Moving aluminium ladders or scaffold poles • C  onstruction work including erecting steel-framed buildings • Erecting polytunnels and temporary structures

• Combine harvesters

• Fishing (electricity can pass through rods/poles)

• S elf-propelled harvesters, eg. forage harvesters, beet harvesters etc.

Working safely: Assessing the risks

• Crop sprayers

Before you start work near OHPLs, you should assess the risks. To help do this you should:

www.c2safety.co.uk [email protected]

Professional Pragmatic Safety Advice

tel: 01278 22 88 88

Working Safely Near Overhead Power Lines continued... Find out the maximum height and maximum vertical reach of your own and your contractors’ machines Find out the routes of all OHPLs on your land or near your boundaries and mark them on the farm map Make sure you have information about all the lines on your land – if not, contact their owners Make sure you have details of the maximum working heights permitted under each span of OHPL on your farm and next to each structure. Record these on the farm map. The map can then be used as a reference when assessing risks, planning cropping or other work, instructing machine operators and contractors, planning access routes or buying new or used equipment Get advice from the electricity distribution network operator (DNO) and/or the National Grid on line heights, minimum vertical clearance distances and precautions to take. DNOs can also arrange to have the height of the lines checked. Operating voltages are displayed on signs attached to steel towers Look at the guidance produced by the Energy Networks Association on clearance distances Control measures When considering what you need to do to work safely, you should follow the preferred hierarchy of measures described below: • T he safest option is always to avoid working near OHPLs if you can. Creating alternative access routes or work areas to avoid OHPLs is often the easiest and cheapest option • C  onsider re-routing or burying OHPLs in certain locations, such as farmyards or silage clamps where machines often pass below the lines. Consult the DNO for advice and do not attempt to do this work yourself. • W  here you cannot relocate OHPLs, select machines that can safely pass below the lines without being able to reach the vertical clearance distance. • F or some short duration work activities you may be able to get the power supply switched off. Speak to the DNO for advice. • W  here you cannot avoid working near OHPLs, you will need to carry out a risk assessment and implement a safe system of work Key factors to consider for safe work near OHPLs Selecting suitable machinery Larger farm machinery has increased the risks of contacting OHPLs. You can reduce the risks of contact or flashover greatly by selecting machinery that will not reach more than 4 m

from the ground. Check the working heights of machines and the maximum heights that any folding or extending elements can reach. Check with the manufacturer or supplier if necessary to obtain these details and check these heights against the clearances marked on the farm map to identify areas of risk. Consider line heights when you buy new or replacement machinery. Safe use of machinery and equipment • M  oving equipment or machinery when extensions are raised could bring it into contact with OHPLs. Reduce risks by making sure machines can operate safely near OHPLs. For example: • R  etract the booms of telescopic handlers and keep them close to the ground when the vehicle is moving • lower grain tank lids and ensure that unloading augers on combines are stowed and not in the extended/unloading position • u  se sprayers with horizontally folding booms and never fold vertical sprayer booms on the move • fi t shorter radio aerials and beacons, reposition or remove existing ones on high machines, so they cannot cause danger • take care not to damage poles and stays Remember that risks increase at dusk, in darkness or in poor visibility when it becomes harder for machine operators to see OHPLs. Risks can be reduced if the following activities are not carried out within a horizontal distance of at least 10 m from OHPLs. These distances should be measured from the line of the nearest conductor to the work, projected vertically downwards onto the floor, and perpendicular to the route of the line . The activities are: • S tacking materials, eg bales, fertiliser bags or potato boxes etc • Erecting temporary structures, eg polytunnels • Folding sprayer booms • Tipping trailers or lorries with tipping bodies • Operating materials handlers or lift trucks • Working on top of combines or other high machinery • Moving ladders, irrigation pipes or scaffolding • Tree work If you cannot avoid carrying out any of these work activities closer than 10 m, consult your DNO for advice. If the line

www.c2safety.co.uk [email protected]

Professional Pragmatic Safety Advice

tel: 01278 22 88 88

Working Safely Near Overhead Power Lines continued... cannot be moved or made dead you will need to assess the risks and agree a safe system of work. This may involve the erection of barriers to keep machinery a safe distance away from OHPLs, and other precautions. Rain and slurry guns • P  osition rain and slurry guns so that jets of water or slurry cannot contact OHPLs when they are in use • Guns should travel parallel to OHPLs, not below them • C  heck that jet breaker devices are working, as a continuous jet in contact with an OHPL could cause the equipment to become live • S lurry guns should not come within 30 m of an n OHPL and this distance should be increased in high winds to take account of slurry being carried further by the wind Long boom irrigators • W  hen a machine is being moved or used, keep it under close observation and control • B  ooms should have a nylon or polypropylene control rope at each end • If a boom is assembled or dismantled on site this should be done at least 10 m away from OHPLs

• S ilos or bins should be sited so bulk feed delivery vehicles or trailers can tip safely Construction work There may be occasions when construction work has to be carried out, eg erecting farm buildings, excavation work for laying pipes etc which means machines or vehicles pass near OHPLs. In such cases, you and your contractors should follow the precautions set out in Avoidance of danger from overhead electric power lines Information, instruction and training After assessing the risks and planning how to do the work safely, you will need to make sure anyone working near OHPLs with a machine or work equipment is provided with information about the hazards, the risks and the precautions to follow, including what to do if they contact the line. Contractors and temporary staff may be at an increased level of risk when they work on your farm, so make sure they know where the lines are and discuss and agree with them the precautions they need to take before they start work. More detailed instructions may be needed for those workers whose first language is not English.

• C  heck that the jets are not near OHPLs and that jet breaker devices are fitted and working

The location of OHPLs can be highlighted by displaying suitable hazard warning signs in prominent positions and supplementing them with appropriate text, eg ‘Danger – overhead power lines’.


If you come into contact with an OHPL

• Do not store pipes under or close to OHPLs • A  lways move irrigation pipes horizontally, using two people to carry them as low as possible

• Stay in the cab of the machine and lower any raised parts in contact with the line or try to drive the machine clear, if you can

• P  lan the layout of the system carefully, so risks are minimised when putting pipes in position

• Inform the DNO immediately (display the telephone number in the cab or keep it on your mobile phone)

Fencing • If fencing wire is being stretched, it could spring upwards and come into contact with OHPLs, so always keep the wire under control • L ong runs of wire on undulating ground or hillsides present an increased risk, so anchor the fence securely at several points Stacks and temporary structures • B  efore building a stack or other temporary structure, plan where to locate it to avoid OHPLs. Do not site them in areas where machines such as telescopic handlers will need to travel underneath OHPLs to get to them • A  void creating clamps below OHPLs, as vehicles rolling the clamp or trailers tipping grass etc will be at risk

• Electrocution is possible if anyone touches both the machine and the ground at the same time. If you need to get out jump well clear so that no simultaneous contact is made between you, the vehicle and the ground. Do not touch any wires. Stay clear and warn others not to approach • Get the DNO to disconnect the supply. Even if the line appears dead, do not touch it, or any part of the machine. Contact with the line may cause the power supply to trip out temporarily and it may be reconnected and re-energised automatically, without warning • Never touch an overhead line that has been brought down by machinery, or has fallen, eg in a storm. Do not try to disentangle equipment, until you have received confirmation that the line has been de-energised and made safe.

www.c2safety.co.uk [email protected]

tel: 01278 22 88 88

Professional Pragmatic Safety Advice

JaLee First Aid Training News JaLee First Aid Training

Upcoming Emergency First Aid at Work dates are;

“Know what to do!”

Bristol, April 6th

Tel: 03303 230 240 Email: [email protected] www.jaleefirstaid.co.uk

Taunton, May 9th Yeovil, May 16th Wells, June 6th

All our courses now include training in the use of a defibrillator (AED). Obviously, you do not need to acquire a machine for the workplace but it is useful to understand how the defibrillator fits into the chain of survival. It will also give you confidence should you ever need to use a community AED.

Bridgwater, July 18th

Our team has grown! We now have 16 amazing trainers, which gives us the flexibility to offer our customers their choice of in-house dates.

Please contact us for a chat if you have any first aid questions at all – we would love to hear from you.

You can also choose from a range of open courses across the County. Please note, our prices include course books, certificates and free-flowing refreshments!

Does your working environment have a high risk of catastrophic bleeding incidents? If so, we can help with training in the use of haemostatic dressing and tourniquets.

Lee & e i l u J

Stay safe!

The Winner Is... Thank you to Tom Werner from Exova in Bridgwater for sending in this picture from his travels in Dubai. we hope you enjoyed your bottle of champagne.

If you see anything like this in the future, send in your pictures for us to publish and you too will be handsomely rewarded for your efforts!!



Certificate Number 14718 ISO 9001

ovided us with need it. urselves nd trustworthiness mer information

Proud designers for Eat Festivals, Retreat Caravan Park & Maisey’s Bakery Can we help tell your story? Whether you require logo design, business stationery, brochures, flyers, leaflets, menus or website design, we can help tell your story. Our focus is to create memorable communications that will enable your business to stand out and help turn ideas into successful end products.

www.c2safety.co.uk [email protected]

tel: 01278 671995


Graphic design

Website design


01278 783273


Email: [email protected] www.thedesignhive.co.uk Highbridge & Burnham-on-Sea

If you would like us to promote your business send any flyers/info to be included in the next addition to [email protected]

Apples & Oranges are now based at

The Forge Enterprise Centre!



We offer businesses a professional Telephone Answering Service, answering your calls in your company name when you are not available; taking overflow calls, when you are in a meeting, working on site or on holiday. Never miss a call again – all for just £1.00 per call

How much could a missed call cost your business Interested? For more information, contact us on: 01823 247 130 [email protected] www.applesandoranges.co.uk

Telephone Answering Service

Improve your IT and your business with our Managed IT Support and remote Computer Support Services

Improve your IT and your business with our Managed IT Support and remote Computer Support Services Call 01278 550000 for a free no obligation IT review

What do our customers say about us? As a professional services company Qss IT has provided us with the reassurance that out computer is up when we need it. Paul and his team have the same philosophy as ourselves where nothing is too much trouble, their honesty and trustworthiness with our system and the associated sensitive customer information

Call 01278 550000 for a free no obligation IT review