156 Patient satisfaction survey from patients being ...

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demand upon the oncology consultant available outpatient sched- ... Met', these ranged from 'providing support', 'discuss my treatment +/− results', 'listen and ...
Poster Sessions / European Journal of Oncology Nursing 18S1 (2014) S23–S59

156 Patient satisfaction survey from patients being seen in a Research Nurse Led Clinic R. Wheelwright1 . 1 Poole Hospital NHS Foundation Trust, Dorset Cancer Centre, Poole, United Kingdom Background: With an increasing number of patients electing to participate in prostate cancer trials, and the subsequent frequency with which these patients are followed up places an ever increasing demand upon the oncology consultant available outpatient scheduled allocation. This increase in demand for a finite number of outpatient appointments results in more clinics being over-booked thus potential reduction in the patients’ contact time with the consultant, thus reducing their experience and satisfaction of their clinic visit. Method: A Research Nurse led clinics was introduced in April 2013, after being established for a 3 months anonymised patient satisfaction questionnaires were given along with a stamped addressed envelope at the time of the patients visit. The key questions assessed were: • Time waiting to see nurse • Meeting patients’ needs Lesser priority – Highest priority • Priorities met Lesser priority – Highest priority (Fully met, Partially, Not met) Other items below, score 1–5 • Attitude of nurse • Patient asking own questions • Information provided by nurse • Time made available by nurse • Emotional support provided by nurse • Enabling management of their condition • General well-being: impact of the nurse • Overall satisfaction Results: Questionnaire response rate 100% and overall feedback positive, questions regarding their overall experience being ‘Strongly Agree’. Response to their individual needs from the clinic being ‘Fully Met’, these ranged from ‘providing support’, ‘discuss my treatment +/− results’, ‘listen and discuss my concerns’, and ‘approachable’. Conclusion: The pilot results from the questionnaire although small numbers indicate that these clinics are of value ensuring that patients are given time, also feel they are seen as individuals not just part of a process, not only meeting their treatment expectations but their overall experience of participating in a clinical trial remains a positive one. Reference(s) Haidar, E. (2008) Evaluating patient satisfaction with nurse practitioners. Nursing Times 104: 26, 32–33. Batchelor, C et al (1994) Patient Satisfaction studies: methodology, management and consumer evaluation. International Journal of Health Care Quality Assurance 7: 7, 22–30. Shum, C.M. et al (2000) Practice nurse-led management of patients with minor medical conditions: a randomised controlled trial. British Medical Journal 320; 1038–1043.

No conflict of interest. 157 Living with breast cancer: emotional experiences of Thai women

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Results and Discussion: The women perceived breast cancer as rok rai; a dangerous disease and a life threatening illness. They believed that breast cancer would lead to death or shorten their lives. The women’s narratives revealed their chaotic lives throughout the trajectory of their breast cancer. The disruption in their biography occurred when they detected abnormalities indicating breast cancer. The diagnosis of breast cancer created further emotional burdens. Often the news of their breast cancer was sudden and precipitated shock, fear, anxiety, and loss of hope. Although they experienced chaos in their lives, women attempted to cope with their experiences during illness by confirming their faith and adhering to Buddhist beliefs and practices. Conclusion: Through their narratives of illness, the women offer guidance to health care providers who wish to provide emotional support to women who have been diagnosed with breast cancer. These narratives could also be used as an evidence and support for developing emotional support interventions for women with breast cancer. No conflict of interest. 158 Functional status and perceived social support in head and neck cancer patients N. Uysal1 , H. Bostanoglu2 . 1 Gazi University Health Sciences Faculty, Ankara, Turkey; 2 Gazi University Health Sciences Faculty, Internal Medicine Nursing, Ankara, Turkey Introduction: The study was conducted as a descriptive study for the purpose of determining the functional status of and the social support perceived by head and neck cancer patients. Material and Method: The study was conducted in the medical oncology and radiation oncology polyclinics of the Ankara Oncology Training and Research Hospital. The sample of the study consisted of 145 patients. The data in the study were collected utilizing the introductory characteristics questionnaire, Functional Living Scale (Cancer), and the Cancer Patient Social Support Scale. Results and Discussion: It was determined that mean functional living scale scores of head and neck cancer patients was low and the mean scores of the social support scale was high. It was determined that the social support perceived by patients and the functional living and of patients was determined to be influenced by gender, marital status, income status, status of receiving information, period of diagnosis, stage of disease, treatment, surgical treatment, time of the most recent surgical treatment, and the existence of other chronic diseases. The relationship between the sub-dimensions of the functional living scale and the sub-dimensions of the social support scale were determined to be significant. Conclusion: The determination of problems experienced by head and neck cancer patients as a result of the disease and treatment will provide the planning of care and training for the enhancement of functional living and it’s important to supporting of families regarding the providing of social support will provide benefits for the planning of counselling and training services No conflict of interest. 159 Breast cancer treatment: Experiences of changes and stigma among Thai women in southern Thailand

P. Liamputtong1 , D. Suwankhong2 . 1 La Trobe University, School of Public Health and Human Bioscience, Bundoora VIC, Australia; 2 Thaksin University, School of Public Health and Human Bioscience, Pattalung, Thailand

D. Suwankhong1 , P. Liamputtong2 . 1 Thaksin University, Public Health, Phatthalung, Thailand; 2 La Trobe University, Public Health and Human Biosciences, Victoria, Australia

Introduction: Breast cancer is an ‘emotionally debilitating disease’ that impacts on the lives of women of all ages. In this paper, we discuss the meanings of and emotional experiences related to being diagnosed with breast cancer among southern Thai women. Material and Methods: Qualitative methods, including in-depth interviewing and drawing methods, were used to collect data from 20 women with breast cancer.

Introduction: Breast cancer women have to undergo different forms of medical treatment, depending on the stage of the breast cancer. Treatment for breast cancer can have enormous effect on the physical, psychological, and social health of women; it also reduces their quality of life. Some may not be able to cope with these changes, and this results in stress and feelings of isolation. In the rural Thai context in particular, breast cancer is perceived as a