2016 training & certification [PDF]

2016

TRAINING & CERTIFICATION NTS Course Catalog

DESIGNED TO MEET THE MOST DEMANDING STANDARDS.

YOURS.

Every application has its exacting requirements, beginning with your expectations. At Interlogix, we deliver leading solutions that are proven, scalable and easy to install and use. Backed by global resources from UTC, Interlogix starts with security so that our products measure up when and where it counts the most. See how our advanced products are helping create a new generation of smart homes and intelligent buildings at interlogix.com. Interlogix is part of UTC Building & Industrial Systems, a leading provider of intelligent building technologies that make the world a better place to live. © 2015 United Technologies Corporation, Inc. All rights reserved.

CONTENTS 2016 Training & Certification 2016 Announcements / New Offerings ........... Certification & Training Paths ............................ CEU Courses ............................................................. Technical Courses Certified Alarm Technician Level I

5 6–7 9–11

...........................

13

Florida BASA/FASA ..........................................

15

Advanced Intrusion Systems

.....................................

17

..........................................

19

Electronic Access Control

Video System Technologies

........................................

Troubleshooting, Service and Maintenance Residential Fire Alarm

.............

23

................................................

24

Texas Residential Fire Alarm

.....................................

Fire Alarm Installation Methods

25

...............................

26

.................................

27

......................................

30

..........................................................

31

Professional Fire Alarm Design International Building Code Life Safety Code

21

Non-Technical Courses Security Sales Essentials

...........................................

Understanding Electronic Security Systems

33

...........

35

Certification Bundles ............................................. Pricing Incentives .................................................. Maintaining Certifications ...................................

36

ESA National Training School 6333 N State Highway 161, Ste. 350, Irving, TX 75038 Phone: (888) 447-1689 x6831 www.ESAweb.org/NTS [email protected]

37 38

Advertisers ADI...................... Altronix................ Axis..................... ESX..................... GetIntoSecurity..... Hikvision..............

18 16 14 34 28 22

Honeywell............ Interlogix.............. Membership.......... SAARG................. Telguard............... TRI-ED.................

4 2 32 20 12 8

Get fewer false alarms and greater RMR

See the Difference

when central stations and users receive video clips of critical pre-alarm event footage with Honeywell Total Connect® Remote Services and I-View Now™. www.honeywell.com/security

For more information, please visit © 2016 Honeywell International. All rights reserved.

www.honeywell.com or call 1-800-467-5875.

What’s New in 2016 UPDATED! • Video Systems Technology is undergoing major revisions including updated content and structure. Available March 2016

NEW COURSES! • Fundamentals to Networking - This 4-hour foundational networking course will teach core components of networking including: definition of common terms, network topology, basics of network security, overview of server systems, and fundamentals of addressing. This class is perfect for those wanting to learn more about networking basics and the foundation of how equipment gets connected and communicates. Available NOW! • Residential Networking Essentials - This 4-hour online course provides a good foundation for those technicians installing equipment that communicates through an IP based structure. The scope of this course is directed towards equipment that is used in residential systems. Available March 2016 • Texas Residential Fire Online - This popular and required 8-hour course is accepted by the Texas State Fire Marshall. We have offered the instructor version of the course for some time and we are now happy to have it available online to fit busy schedules. Available February 2016! • Home Theatre Demystified – This new 4-hour online course delivers a thorough understanding of the many aspects of home theater projects. Online instruction clearly explains the technology principles of signals including analog and digital, aspect ratios, video formats, video reproduction, audio formats, audio reproduction, and power conditioning. Students learn basic concepts including source components, processing equipment, video displays and speakers. Available NOW! • Florida BASA/FASA - This 14-hour course will provide you with the knowledge you need to perform entry-level responsibilities within the many facets of the electronic life safety and security industry. This course is required for Florida Licensure. Available Instructor Led and Online via the CAT Level I Course

Register today - visit www.ESAweb.org/NTS or call ESA/NTS at 888-447-1689 x6831

5

NTS Certifications & Training Paths

The National Training School (NTS) offers a variety of certifications to students who, through prescribed courses of study, meet the criteria for that particular certification.

Certified Alarm Technician (CAT) Level I To earn Certified Alarm Technician Level I status, students must successfully complete the Certified Alarm Technician course and pass the proctored examination.

Certified Fire Alarm Technician (CFAT) Level II Fire To earn Certified Fire Alarm Technician status, students must hold a CAT I or higher certification, have 24 months field experience, successfully complete the Fire Alarm Installation Methods course, and either the Life Safety Code course, or the International Building Code course, and pass each course’s proctored examination.

Certified Alarm Technician (CAT) Level II To earn Certified Alarm Technical Level II status, a student must hold a CAT I or higher certification, have 24 months field experience, have successfully complete the Advanced Intrusion Systems course and the Fire Alarm Installation Methods course and pass each course’s proctored examination.

Certified Fire Alarm Designer (CFAD) Level III Fire To earn Certified Fire Alarm Designer status, a student must hold a CFAT certification or higher, have 36 months field experience, successfully complete the Professional Fire Alarm Design course and pass the proctored examination.

Certified Service Technician (CST) To earn Certified Service Technician status, a student must hold a CAT I or higher certification, have 24 months field experience, and successfully complete three courses of study: Advanced Intrusion Systems course, Fire Alarm Installation Methods course, and Troubleshooting, Service and Maintenance course; and pass each course’s proctored examination.

Certified Systems Integrator (CSI) To earn Certified Systems Integrator status, a student must hold a CAT I or higher certification, have 36 months field experience, and successfully complete three courses of study: Fire Alarm Installation Methods course, Electronic Access Control course and Video Systems Technologies course; and pass each course’s proctored examination.

Certified Security Salesperson (CSS) To earn Certified Security Salesperson status, students must successfully complete the Understanding Electronic Security Systems course and the Security Sales Essentials course and pass each course’s proctored examination. Those holding a current Certified Alarm Technician Level I certification may earn Certified Security Salesperson status by successfully completing the Security Sales Essentials Training course and passing the proctored examination.

Certified Residential Fire Alarm Inspector (CRFAI) To earn Certified Residential Fire Alarm Inspector status, students must successfully complete the Residential Fire Alarm course and pass the proctored examination.

Certifications are granted for a period of 24 months. Certifications are maintained by obtaining 24 continuing education units (CEUs) each renewal cycle through attendance at NTS accredited, industry-related education activities.

6


Certified Alarm Technician (CAT) Level I

Certified Alarm Technician Level 1 & Proctored Exam

Life Safety Code & Proctored Exam CAT I Certification

Fire Alarm Installation Methods & Proctored Exam

24 months field experience

or International Building Code & Proctored Exam


Certified Fire Alarm Technician (CFAT) Level II Fire

Certified Alarm Technician (CAT) Level II

CAT I Certification

Advanced Intrusion Systems & Proctored Exam

CFAT Certification

Professional Fire Alarm Design & Proctored Exam

CAT I Certification



Troubleshooting Service and Maintenance & Proctored Exam


CAT I Certification


Electronic Access Control & Proctored Exam

Video System Technologies & Proctored Exam




Certified Fire Alarm Designer (CFAD) Level III Fire

Understanding Electronic Security Systems & Proctored Exam

Certified Systems Integrator (CSI)

Certified Security Salesperson (CSS)

Security Sales Essentials & Proctored Exam

or

Certified Service Technician (CST)

CAT I Certification

Residential Fire Alarm & Proctored Exam

Certified Residential Fire Alarm Inspector (CRFAI)

Intrusion

Fire

Access

Video

Service

Sales

Connectivity. Security. Solutions.

IP VIDEO INTRUSION

AUDIO & HOME

DATA

COMMUNICATIONS

AUTOMATION

CCTV

ACCESS HARDWARE

FIRE

Over 60 locations across the US and Canada TRI-ED Distribution 888 874 3336 (Branch Sales) | 800 366 4472 (Technical Sales) www.tri-ed.com

CEU Courses

CONTINUING EDUCATION

ESA’s National Training School has helped those in the electronic security industry get licensed, certified, and trained for the last 30 years. Now we want to help you maintain those credentials through our new continuing education (CEU) courses.

These courses are delivered completely ONLINE to make it convenient for you to dedicate time towards your professional development. They are geared to help you earn CEU credits needed for licensure and/or certification renewals and to develop new skills.

For more information on topics, pricing, and state approvals visit the ESA/NTS CEU page. CEU Courses Available Include:

Basic Circuit Troubleshooting and Testing – 2 hours (2 CEUs) This 2-hour online course provides students an overview of how to fix what is found inside a faulty panel, review the types of circuits and the common causes of circuit faults, and take an in-depth look at how to locate the sources of circuit faults. Upon completion you will be able to describe the different types of circuits, explain the characteristics of a circuit in a normal state, describe the common causes of circuit faults, describe how to determine a circuit fault, and identify the process of locating the source of a circuit fault.

Codes and Standards Refresher – 1 hour (1 CEU) This 1-hour online course is designed to expand and refresh your knowledge of the codes and standards that provide regulation and guidance for the electronic security and life safety industry. Codes and standards play an important role in today’s life safety industry. Although codes and standards are different, you can’t have one without the other.

Ethical Client Relations – 1 hour (1 CEU) This 1-hour online course will help to ensure the contact you have with the customer is always of the utmost quality. This is a critical component to your company’s success. It will describe rules for customer service and how to relieve the customer’s common anxieties and concerns, explain the 3 stages where opportunities exist to build a relationship with your customer, describe tactics that you can use when dealing with difficult customers, explain the importance of documentation, define common contract terms and identify the four standards of the ESA Code of Ethics.

Fundamentals of Networking – 4 hours (4 CEUs) This 4-hour online course provides a good foundation for those wanting to learn more about networking basics and the foundation of how equipment gets connected and communicates. Students will learn to describe what a network is and the components that it is comprised of, identify common topologies of networks, define how networks communicate and share data, differentiate storage types used in networked systems, construct a network cable, explain how a LAN and WAN functions and explain the difference between each, and detail the steps in troubleshooting network problems.


9

Home Theater Demystified – 4 hours (4 CEUs) This 4-hour online course will help students create the best home theater viewing experience possible. You will learn key concepts of home theater including aspect ratios, resolution, video and audio formats, signal reproduction, and component power conditioning. In addition, you will explore the features and benefits of different types of speakers, displays, projectors, screens, receivers, amplifiers, and other components.

Introduction to the Digital Home – 4 hours (4 CEUs) This 4-hour online course will share the dramatic changes that have occurred in the last few years regarding the connected world. It will explain the Internet of Things, present the home technology categories/systems, explain integration of home systems, describe incorporating technologies into a home, and identify the responsibilities of players and stake holders.

Job Safety Reminders – 1 hour (1 CEU) This 1-hour online course provides essential reminders for those in the electronic security industry. It outlines what OSHA does and how it may impact you and your company, describes the employer’s and employee’s responsibilities as they apply to workplace safety, defines the most common causes of on-the-job accidents, explains best practices when using common equipment and tools, and explains how to react to instances such as electric shock, heat exhaustion, heat stroke, and other medical emergencies.

Maintenance & Inspection Processes to Avoid Trouble - 1 hour (1 CEU) This 1-hour online course will show students how to describe the difference between the terms, maintenance, service and inspection, explain the NFPA code requirements for testing methods, and frequencies, identify check lists designed used to aid testing and inspections, and describe manufacturer specific functional testing of equiptment.

Methods to Reduce False Alarms – 1 hour (1 CEU) This 1-hour online course covers the many components to reducing false alarms and solutions that are easy to implement. ESA recommends that all those involved in the industry should learn more about reduction efforts. Students will be able to explain the history of false dispatches and typical factors that represented the problem, describe how to plan a program to reduce false alarm dispatches and how to measure success, identify the aspects of Enhanced Call Verification and of a CP-01 listed panel, and explain how end-user error impacts false alarm instances and what can be done to prevent it.

Residential Fire Alarms – 7 hours (7 CEUs) This 7-hour online course will provide individuals with the knowledge and skills to design, install, and maintain residential fire alarm systems that comply with NFPA 72, NFPA 101, NFPA 70, and International Residential Code (IRC).

Troubleshooting Closed Circuit Video Systems – 1 hour (1 CEU) This 1-hour online course provides students an overview of video surveillance devices and the common problems, frequency of occurrence as well as issues that can occur at the display device as well as potential causes and solutions.

10


Troubleshooting Communications and Notification Devices – 1 hour (1 CEU) This 1-hour online course provides students an overview of the communication methods and the notification devices used in today’s alarm industry. You will learn to identify current and past communication methods, describe digital communications equipment, explain common DACT problems (tests and solutions), describe cellular communication problems (tests and solutions) and explain network communication problems (tests and solutions).

Troubleshooting Fire Alarm Devices – 1 hour (1 CEU) This 1-hour online course provides students an overview of fire alarm controls, powered devices and non-powered devices. Students will learn to explain the components of a fire/life safety alarm system and how they interrelate, describe how to troubleshoot fire panels, NAC, power supplies and other components of a system, and identify how to troubleshoot powered and non-powered devices typical to a fire/life safety alarm system.

Troubleshooting Intrusion Alarm Devices – 1 hour (1 CEU) This 1-hour online course provides an overview of the types of panels and communication methods, intrusion system components, powered devices and non-powered devices. Students will learn to identify common troubleshooting issues for intrusion panels, define troubleshooting symptoms, problems, and solutions for all 3 methods of connecting devices to the panel, identify troubleshooting methods for burglar system components, and explain troubleshooting symptoms, problems, and solutions for both powered and non-powered devices.

Troubleshooting Panels and Power Supplies – 1 hour (1 CEU) This 1-hour online course provides students an overview of power and alarm panels. Topics covered will include transformers, review of power supplies, determining the proper power supply, review of back-up batteries for power supplies and review of wiring.

Troubleshooting Using Test Equipment – 2 hours (2 CEUs) This 2-hour online course will show students how to use a VOM to measure AC and DC voltage, current and resistance, describe general equipment that is routinely used when troubleshooting and identify specialized equipment that is sometimes used when troubleshooting.

Value Based Convergence Selling Process – 4 hours (4 CEUs) This 4-hour online course supports a blended and phased approach to building sales and customer service skills. This course will show you how to sell business value from the security industry perspective. Unlike many sales training courses, this was designed by someone who has successfully sold, managed sales teams and consulted for over 35 years. This training is media rich, has tools, is challenging, and is narrated by the author, Paul Boucherle CPP CSC.

For More Information Visit Us Online @ http://courses.esaweb.org/CEU.html


11

With HomeControl Flex™, you can focus on supporting exactly what you always did: the professionally monitored security system with basic interactivity. The rest of the flexibility delivered by HomeControl Flex is self-integrated and self-supported by your customers using the free IoT services from IFTTT. With HomeControl Flex, your customers will always have the latest innovations, but you will never have the headaches or costs that come with supporting them. Visit www.Telguard.com/Flex to learn more.

Certified Alarm Technician Level I (CAT Level 1) Classroom and Online

24

ACCESS

INTRUSION

VIDEO

CEUs

SUBJECT AREAS

A course so essential dozens of states, local licensing authorities and regulators insist on it as a prerequisite for performing security integration work.

•

Industry introduction

•

Standards

•

Alarm management

•

Electricity

•

Power supplies

•

Control panels

•

Perimeter sensors

•

Interior sensors

•

Alarm systems

•

Fire systems

•

Notification devices

•

Communications

•

Wiring methods

•

Tools & Equipment

•

Troubleshooting

•

Closed Circuit Video

•

Access Control

•

Related Systems

2. Act responsibly and safely while on the job

•

Client relations

•

Job safety

3. Communicate effectively with customers and others in the industry

This 22-hour foundational course, followed by an exam, provides students with an understanding of the industry and their role within it and provides the essential knowledge and skills for all forms of electronic security: intrusion detection, fire detection, video surveillance and access control. Level I trained professionals perform higher quality work more efficiently leading to greater productivity and higher profits for employers.

Certified Alarm Technician Level I will provide individuals with the knowledge and skills to: 1. Plan for and initiate a successful installation while being able to tailor it for commercial or residential applications

4. U nderstand the importance of codes and standards and how to locate and apply them 5. Define basic installation procedures and compare the underlying technology behind the various security system tools and equipment

Who Should Attend? Technicians, service personnel, installation personnel, sales staff and business owners

6. A building block for more advanced and specialized training that can lead to enhanced profits and increased compensation for the student/credential holder


13

Learn.

Succeed.

Success in business goes hand in hand with knowledge. Axis Communications’ Academy empowers you to deliver smarter security solutions. Axis Communications’ Academy – Empowering knowledge. Visit www.axis.com/academy

Florida BASA/FASA Classroom and Online ACCESS

INTRUSION

VIDEO

SUBJECT AREAS

This course provides students with the knowledge needed to perform entry-level responsibilities within the many facets of the electronic life safety and security industry.

•

Industry introduction

•

Standards

•

Alarm management

•

False Alarm Prevention Methods

•

Electricity

•

Alarm systems

•

Fire systems

•

Communications

•

Closed Circuit Video

This 14-hour course presents the material necessary to meet the requirements of Florida Statute 489 for Alarm System Agents and Fire Alarm System Agents. It is available Instructor led over two days, or online through our special Florida version of the Certified Alarm Technician Level I course online.

•

Access Control

•

Job safety

ECLB Provider #0000856 • Course Number #0801167 & 0801518 (online version) for License Type 0815 • Course Number #0801166 & 0801517 (online version) for License Type 0816

Florida BASA/FASA will provide individuals with the knowledge and skills to: 1. Plan for and initiate a successful installation while being able to tailor it for commercial or residential applications 2. Act responsibly and safely while on the job 3. Communicate effectively with customers and others in the industry

Who Should Attend? Technicians, service personnel, installation personnel, sales staff and business owners

4. Understand the importance of codes and standards and how to locate and apply them 5. Define basic installation procedures and compare the underlying technology behind the various security system tools and equipment


15

Monitor, control and report power from anywhere

™

Our innovative LINQ™ technology fills the void in network communications for mission critical power distribution applications. Power and transmission solutions integrated at multiple sites are easily managed and monitored remotely. LINQ reports diagnostics via SNMP and Email – greatly reducing system downtime and eliminating unnecessary service calls while creating RMR opportunities. Retrofits with most low voltage AC and DC power supplies. Communicate over the network with LINQ.

More than just power.™ altronix.com

•

1.888.258.7669

MADE IN THE USA • LIFETIME WARRANTY

Advanced Intrusion Systems (AIS) Classroom and Online SERVICE

16

CEUs

SUBJECT AREAS •

Practical application of electronics

•

Practical application of controls

•

System power

•

Input and output

•

Networking and Communication

•

Advanced systems and devices

•

Testing and commissioning

•

Project management

•

Residential and commercial sensor application

INTRUSION

Take your intrusion system knowledge and skills to the next level and improve your efficiency and effectiveness This 14-hour course, followed by an exam, is an advanced look at the design and installation of intrusion systems. Students learn how to select and install proper equipment in a variety of intrusion system applications. The course provides basic electronics instruction and how it pertains to system design, component selection and troubleshooting, as well as information on system testing, commissioning and project management.

Advanced Intrusion Systems will provide individuals with the knowledge and skills to: 1. Select and apply sensors, control panels and communication devices to provide effective intrusion detection 2. Take technical knowledge and skills in intrusion detection to the next level, qualifying students for valuable advanced credentials

Who Should Attend? Technical staff (installation, service, and maintenance), sales personnel, business owners, law enforcement, fire service, code officials, anyone seeking an advanced understanding of intrusion systems Register today - visit www.ESAweb.org/NTS or call ESA/NTS at 888-447-1689 x6831

17

“I t’s so easy to view products a nd pla ce orders on ADI’s website. Now I can spend more time with my customers.”

MORE WAYS TO SHOP THAN EVER BEFORE! More ways to decide how, when and where to stock up!

BRANcH

cALL

Thousands of products in stock every day!

ONLINE

1-800-233-6261

MOBILE

@ adiglobal.com/us

Get the ADI app for iPhone & Android

ü 100+ fully stocked branches across North America

ü Extensive catalogs and monthly sales promotions

ü 24/7 product pickup and rapid delivery

ü ADI Expo training series and tradeshows

ü Online shopping and account access

ü Systems sales and integration support

ü Free branch pickup when you buy online

ü Over 1,500 training opportunities annually

intrusion & z-wave®

fire

video surveillance

access control

power

audio/video

networking communications

central vacuum

For orders, call 1.800.233.6261 For Systems Sales & Support, call 1.800.234.7971 On-line catalog @ adiglobal.com/us

tools & hardware

wire & cable

structured wiring

Electronic Access Control (EAC) Classroom and Online

16

ACCESS

CEUs

SUBJECT AREAS •

Overview

•

Basic locksmithing

•

Locks and barriers

•

Entry and exit devices

•

Powering components

•

Controllers and processors

•

Wiring methods

•

Building codes

•

System design

•

Common errors and solutions

Master theory, design and practical application of electronic access control systems This 14-hour course, followed by an exam provides the training needed to successfully design and install an electronic access control system. It teaches the theory and practical application of locks, door hardware and electronic access control systems. The course culminates in a system design exercise based on a customer’s specifications and building plan.

Electronic Access Control will provide individuals with the knowledge and skills to: 1. Understand the concepts behind electronic access control systems including equipment and techniques 2. Create a hands-on access control system design based on customer specifications and a building plan

Who Should Attend? Technical staff, sales personnel and business owners


19

How Does Your Insurance Stack Up?

Security America RRG provides insurance policies tailored to meet the needs of alarm dealers, system integrators, central stations and locksmithswe are the industry experts offering broader coverage! Discover the potential savings on your policy plan and find security knowing we are re-insured by A.M. Best ‘A’ rated companies. You owe it to yourself to protect your business with the industry experts. Contact us for a free policy comparison. [email protected] | 866.315.3838 | www.SecurityAmericaRRG.com

Video System Technologies (VST) Classroom and Online

16

CEUs

ely Extensived updat in 2016!

SUBJECT AREAS •

Imaging hardware

•

Transmission media

•

Networking overview

•

Monitor options

•

Power

•

Auxiliary equipment

•

Video processing and migration

•

System design

•

Recording

•

Commissioning

•

Troubleshooting

VIDEO

Build solid technical knowledge in this fast growing security technology category This 14-hour course, followed by an exam gives students the knowledge to successfully design and install a basic video surveillance system. It focuses on methods and equipment including analog and digital cameras, coaxial cabling, user interfaces, networking, and recording options.

Video System Technologies will provide individuals with the knowledge and skills to: 1.

Design and install a basic video surveillance system

2.

Learn about the functions and applications of all major equipment types

3.

Students will complete two extensive practical exercises culminating in an actual system design per a customer’s specification and building plans

Who Should Attend? Technical staff, sales personnel and business owners


21

DarkFighter and LightFighter cameras provide superior quality images for video surveillance in extreme lighting conditions. Both cameras offer full 1080p HD to capture even the most minute details, a key component of Hikvision’s high-performance security solution. Smart Features: 3D Digital Noise Reduction (DNR), Defogging Technology, Electronic Image Stabilization (EIS)

Hikvision USA Inc. Toll-Free: +1-866-200-6690 Email: [email protected] www.hikvision.com

Troubleshooting, Service and Maintenance (TSM) Classroom

SERVICE

16

CEUs

SUBJECT AREAS •

Preparation

•

Test equipment

•

Basic circuit troubleshooting

•

Panels and power supplies

•

Intrusion and fire alarm devices

•

Communication and notification

•

CCTV

•

Electronic access control

•

Maintenance and inspections

Master how to troubleshoot, service and repair intrusion, fire, video and access control systems This 14-hour course, followed by an exam focuses on the maintenance aspects of today’s electronic security systems. It offers dealers and integrators an additional revenue stream and the potential for significant profits through these additional services. The course serves individuals seeking to expand their knowledge on servicing, repairing and maintaining intrusion, fire, video surveillance and access control systems. It also covers the fundamentals of troubleshooting as well as specific troubleshooting procedures for today’s systems. The course includes reference material from NFPA 70, NFPA 72, and NFPA 730/731 covering the proper test and inspection procedures of these systems.

Troubleshooting, Service and Maintenance will provide individuals with the knowledge and skills to:

Who Should Attend? Technicians, service personnel, installation personnel, sales staff, code officials and business owners

1.

Increase the efficiency and effectiveness of service professionals by teaching essential concepts and methods

2.

Open up new revenue streams for dealers and integrators

3.

Make existing service and maintenance operations more productive and profitable


23

Residential Fire Alarm (RFA) Classroom

FIRE

8

CEUs

SUBJECT AREAS •

Codes and standards

•

Control panels

•

Power requirements

•

Notification appliances

•

Initiating devices

•

Communication methods

•

Wiring

•

Testing and cleaning

•

Documentation

•

Client relations

Be proficient in the design and installation of residential fire alarm systems This 7-hour course, followed by an exam provides technical and sales staff with experience designing, selling, installing and maintaining residential fire alarm systems.

Residential Fire Alarm will provide individuals with the knowledge and skills to: 1.

Design, install, and maintain residential fire alarm systems that comply with NFPA 72, NFPA 101, NFPA 70, and International Residential Code (IRC)

2.

Allow individuals and companies to expand their business services to include residential fire alarm systems

3.

Offer current and prospective customers the code-required system test and inspection services included in today’s fire alarm codes

Who Should Attend? Technical staff, sales personnel, business owners, fire service and code officials

24


Texas Residential Fire Alarm (TX-RFA) Classroom and Online

8

CEUs

SUBJECT AREAS •

Codes and standards

•

Texas Insurance Code 6002

•

2013 NFPA 72

•

2014 NEC

•

Installation

•

Initiating Devices

•

Communication methods and monitoring

•

Wiring

•

Maintenance and testing

•

Documentation

Be compliant and proficient in the design and installation of residential fire alarm systems This 7-hour course, followed by a one-hour closed book exam, was specifically designed for individuals seeking to obtain the Texas Residential Fire Alarm Technician license.

Texas Residential Fire Alarm will provide individuals with the knowledge and skills to: 1.

Have the code knowledge and practical technical skills needed to install and maintain residential fire alarm systems

2.

Expand their business services to include residential fire alarm systems

3.

Offer current and prospective customers the code-required system test and inspection services included in today’s fire alarm codes



25

Fire Alarm Installation Methods (FAIM) Classroom and Online

FIRE

16

CEUs

SUBJECT AREAS •

Fire alarm system introduction

•

Codes and standards

•

Fire system fundamentals

•

Initiating device operation

•

Initiating device spacing and location

•

Emergency control functions

•

Notification appliances and circuits

•

Communication and reporting

•

Testing & inspecting

•

Household systems

•

Documentation

•

Wiring

•

CO detection

•

Emerging technologies

Gain critical knowledge to install, service, and maintain code-compliant fire alarm systems This 14-hour course, followed by an exam provides broad training in proper installation and service requirements for commercial and household fire alarm systems based on NFPA and ICC codes. NFPA requires fire inspection and testing personnel to be knowledgeable and trained, and service personnel be qualified and experienced. Students will learn the information needed for professionals to become familiar with fire alarm system requirements necessary to gain certification and prove competence.

Fire Alarm Installation will provide individuals with the knowledge and skills to: 1.

Install and maintain fire alarm systems that comply with NFPA 72, ICC, and and NFPA 70

2.

Properly service and maintain fire alarm systems

Who Should Attend? Individuals seeking fire certification, technical staff, sales personnel, business owners, fire service and code officials

26


Professional Fire Alarm Design (PFAD) Classroom

FIRE

16

CEUs SUBJECT AREAS •

Determine protection criteria

•

Identify statutory requirements by occupancy type

•

Additional system design requirements

•

Owner’s protection goals

•

Other hazards

•

Defining project scope

•

System types and features

•

Emergency control function interfaces

•

Choosing initiating devices

•

Choosing supervisory components

•

Choosing notification appliances

•

Fire system programming

•

Submittal package preparation

•

Other important documentation

•

Plan preparation project

Master the design and installation plan of code compliant fire systems based on field conditions and project requirements This 14-hour course, followed by an exam provides specific training on developing an installation plan based on field conditions and project requirements. Whether preparing plans for a factory’s monitored suppression system with seemingly minimal requirements or designing a voice evacuation system for a movie theater complex, plans should be developed by persons experienced in the proper design, application, installation and testing of commercial fire alarm systems. The course focuses on providing a more advanced level of knowledge gleaned from national codes regarding proper detector selection, required coverage for specific building occupancies, as well as documentation and plan submittal requirements. Prerequisite: Those wishing to attend this course must have taken the Fire Alarm Installation Methods course. The Life Safety Code course is also strongly recommended. Professional Fire Alarm Design will provide individuals with the knowledge and skills to: 1.

Design a system affording the best life safety for a building’s occupants based on codes and standards

2.

Prepare plan submittal documents required by regulatory groups

Who Should Attend? Fire alarm system designers, fire alarm project managers, fire alarm plan reviewers, fire alarm company owners, senior fire alarm technicians, commercial fire alarm salespersons, architects and engineers


27

Recruitment Toolkit

Exclusively for ESA Member Companies ONLY! Available at ESAweb.org/Toolkit

PURPOSE: The purpose of this dealer toolkit is to provide ESA members with easily implementable resources that can be used to attract and recruit talent to their businesses. The kit will also aid ESA members by providing information on how to retain quality employees. Recruiting talent is serious challenge for security companies and will continue to be a challenge for the foreseeable future as our country struggles with a shortage of skilled workers.

 OUR TOOLS  Talent Search

 Co-Branded Material

 Retention Best Practices

Learn how to find your next perfect recruit. Find out where to look, from returning veterans to graduating students. Discover new ways to find talent and learn best practices to communicate with them.

Find valuable co-branded material for your company to attract talent. Download print ads, flyers for career resource centers and much more to aid your business in marketing your brand.

Tips, ideas, and best practices to help you remain competitive and attractive so that employees are less likely to seek out or entertain other opportunities.

 Compensation

 Job Descriptions

 Recruitment Video

Gain access to the 2013 Wage & Salary study conducted by ESA as well as find useful information pertaining to benefit and bonus norms across the industry.

Discover lots of ideas and starter job descriptions to help you remain competitive and attractive so that potential candidates will apply to your open positions.

ESA has created a dynamic industry recruitment video that you can use on your website or at career fairs!

 HOW-TO'S  Post Your Jobs

 Leverage Social Media

 Find & Utilize Job Fairs

Job Boards offer easy ways to know for sure that your open position will be seen. Find ways to maximize your exposure and attract more talent.

With emerging technology and generational changes, companies are utilizing innovative ways to capture the attention of potential employees.

Learn how to find the best job fairs and discover how to set yourself apart to attract the top talent.

 Set Up Limited Partnerships

 Offer Employee Referral Programs

Learn information on how to set up a profit sharing program that can help you develop technicians/ installers into partners.

One way to help get your employees behind the idea of going the extra mile and searching for potential employees is being sure that you give them all the tools so they are all ready to sell for you.

Check out GetIntoSecurity.com!

International Building Code (IBC) Classroom

8

FIRE

CEUs SUBJECT AREAS

Be proficient in installation requirements for various occupancy classes

•

Fire alarm systems

•

Egress control

•

Assembly occupancies

•

Educational occupancies

•

Daycare occupancies

•

Residential occupancies

•

Institutional occupancies

•

Other occupancies

Special attention is paid to the similarities and differences between the IBC and NFPA 101 Life Safety Code.

•

Life Safety Code/ International Building Code comparisons

International Building Code will provide individuals with the knowledge and skills to:

This 7-hour course, followed by an exam is based on the International Building Code (IBC) and the International Fire Code (IFC). Students learn the practical application of IBC, focusing on the fire alarm and access control requirements for the most common occupancy classes that will be encountered on a daily basis and offering insights on common errors and areas of confusion.

1. Design, install and maintain fire alarm and electronic access control systems that comply with both IBC and IFC 2. Identify niche business opportunities based on the most common occupancy classes, creating new revenue-generating services and opportunities


30

3. Understand the similarities and differences between the IBC, IFC and NFPA 101 Life Safety Code making it easier to understand what requirements apply based on the adopted code in your local jurisdictions


Life Safety Code (LSC) Classroom and Online

8

FIRE


Fire alarm systems

•

Egress control

•

Assembly occupancies

•

Educational occupancies

•

Daycare occupancies

•

Residential occupancies

•

Institutional occupancies

•

Other occupancies

•

Life Safety Code/ International Building Code comparisons

Gain critical knowledge of common occupancy class code requirements This 7-hour course, followed by an exam teaches students the practical application of the NFPA 101 Life Safety Code. Instruction focuses on the fire alarm and access control requirements for most common occupancy classes that students will encounter on a daily basis, offering insights on common errors and areas of confusion. Special attention is paid to the similarities and differences between the International Building Code (IBC) and NFPA 101 Life Safety Code.

Life Safety Code will provide individuals with the knowledge and skills to: 1. Design, install and maintain fire alarm and electronic access control systems that comply with NFPA 101 Life Safety Code 2. Identifying niche business opportunities based on the most common occupancy classes, creating new revenue-generating services and opportunities


3. Understanding the similarities and differences between the IBC, IFC and NFPA 101 Life Safety Code making it easier to understand what requirements apply based on the adopted code in your local jurisdictions


31

The Essential Tool for Building Your Business

There is no better way to build and strengthen your business than leveraging the benefits of association membership. As the largest and most established national trade association representing the electronic life safety and security industry, we are structured to assist our members and the industry with quality training and certification, insurance solutions, business development, networking opportunities, and management resources. ESA’s business is all about building yours!

Do you have the necessary tools for success? Contact our Member Service Center to find out more! [email protected] | (888) 447-1689 x6801

®

Security Sales Essentials (SSE) Classroom

8 or 16

SALES

CEUs SUBJECT AREAS

Gain useful knowledge to effectively and ethically sell electronic security systems

•

Overview of the security sales cycle

•

Prospecting

•

Problem identification

•

Solution – presentation

•

Closing – the transaction stage

•

Handling objections

•

Strategies for selling in the digital age

•

How to cross sell

•

Consultative selling

•

Customer advocacy

1. Know the complete sales cycle

•

Managing customer relationships

2. Offer new or veteran sales personnel with the insights necessary to convert sales prospects into customers

This 7 or 14-hour course, followed by an exam is a comprehensive, modular program covering the complete sales cycle. Day 1 will explore core sales subjects within residential sales. Day 2 will focus on commercial sales in each of the industry segments: intrusion, access control, fire and video.

Security Sales Essentials will provide individuals with the knowledge and skills to:

3. Know the similarities and differences in the sales process for residential and commercial sales, including insights into the unique issues relevant to fire alarm, access control and video surveillance systems

Who Should Attend?

4. Have the tools and tips necessary to perform at a highly successful sales level

Sales personnel, customer service personnel, technical staff and business owners

33


EXPLORE THE FUTURE Two thought-provoking and highly relevant keynote presentations at ESX 2016

NICHOLAS WEBB

DR. ALAN BEAULIEU

Opening Keynote Luncheon sponsored by

Closing Keynote Luncheon sponsored by

World-renowned business futurist and innovation thought-leader Nicholas Webb shares his perspective on the fast-moving and connected future so you can proactively position your business with strategic insight.

Back by popular demand, Dr. Alan Beaulieu provides a humorous and straightforward approach to forecasting, planning, and increasing your company’s profits.

These Main Stage presentations, coupled with a thought-provoking conference program, are full of relevant content, ideas, and strategies for security and life safety professionals.

JUNE 8-10, 2016 Fort Worth Convention Center ESXweb.com

@ESXweb #ESXexpo facebook.com/ESXweb Electronic Security Expo (ESX)

Understanding Electronic Security Systems (UESS) Classroom and Online INTRUSION

8

SALES


Fire alarm system devices

•

Security devices

•

Control panels

•

Communications

•

Managing alarms

•

Needs assessment

Gain an understanding of the electronic life safety and security industry This 7-hour course, followed by an exam teaches the basic elements of the electronic life safety and security industry including sensors, control panels and communications with an emphasis on the need for an adequate site survey. It stresses the importance of false alarm prevention while exploring the interaction between electronic life safety and security professionals, law enforcement and fire prevention officials.

Understanding Electronic Security Systems will provide individuals with the knowledge and skills to: 1. Know the basics of the electronic life safety and security industry 2. Be aware of the importance of false alarm prevention

Who Should Attend? Non-technical staff, business owners, law enforcement, fire service, code officials and anyone seeking an overview of the electronic life safety and security industry


35

Certification Bundles Industry professionals committed to improving their skills and potentially advancing their career by meeting various state licensing requirements can take advantage of ESA/NTS certification bundles that allow members to save up to 10% on course fees when all required courses are purchased in advance. This is a great option for residents in states that accept ESA/NTS Certified Alarm Technician (CAT) Level II, Certified Fire Alarm Technician (CFAT) or Certified Fire Alarm Designer (CFAD) as a requirement or alternative for attaining a license. When you purchase a Certification Bundle you will automatically be registered in the courses required to earn the certification. This process will use automatically triggered emails to keep you on track and ensure you don’t miss a step to earning the certification. Bundles listed below are for the *Online delivered versions of the courses.

Certified Alarm Technician Level II Bundle - Members Price is $810 **Savings of $90** CAT I Certification


FireAlarm Alarm Fire Installation Installation Methods& & Methods ProctoredExam Exam Proctored

Certified Alarm Technician (CAT) Level II

months 2424months field field experience experience

Certified Fire Alarm Technician Bundle – Member Price is $790 **Savings of $80** Life Safety Code & Proctored Exam CAT I Certification





Certified Professional Fire Alarm Designer – Member Price is $1150 **Savings of $125** Life Safety Code & Proctored Exam CAT I Certification

CFAT Certification


Professional Fire Alarm Design & Proctored Exam





Certified Fire Alarm Designer (CFAD) Level III Fire

Certified System Integrator – Member Price is $1080 **Savings of $120** CAT I Certification


Electronic Access Control & Proctored Exam

Video System Technologies & Proctored Exam


Certified Systems Integrator (CSI)

*All courses are available online except for the Professional Fire Alarm Design and International Building Code. These courses are available via instructor led classroom training.

Pricing Incentives

ESA offers many ways to save on training! Private Classes Companies who wish to have an NTS course delivered solely for their employees can request a private class. These offerings are tailor-made to fit your dates, times and locations. Not only do we bring the NTS-certified instructor to you, but we bring the savings, too! A snapshot of potential savings includes: • Train 16 students and pay $365 per student vs. $395 – a savings of more than $480 for the Level I course • Train 31 students and pay $345 per student vs. $395 – a savings of more than $1,550 for the Level I course • Train 51 students and pay $325 per student vs. $395 – a savings of more than $3,570 for the Level I course To learn more about NTS private classes, please contact your local ESA Chartered Chapter Association (CCA) or ESA/NTS. Note: Savings listed above are reflective of ESA/NTS prices and may vary from the CCA.

Online Training – Power User Discounts ESA’s most popular courses are available online for self-paced, on-demand learning. ESA member companies that plan to use online training in volume can take advantage of substantial discounts on ESA’s already affordable rates. If you plan to train 16 or more employees using online courses, contact us so we can help you save!


37

Maintaining Certifications All ESA/NTS certifications are valid for a period of 24 months following the completion of a course of study. Certification is maintained through attendance at industry related continuing education activities. Maintaining ESA/NTS certifications requires certificate holders to earn 24 continuing education units/hours (CEUs) (the equivalent of 24 classroom hours) each renewal cycle.

Continuing Education It is the responsibility of each Certification Holder to maintain records documenting qualified continuing education credits, report their credits on the ESA/NTS Certification Renewal Form, and submit the form and the applicable processing fee to ESA/NTS at the time of renewal. CEUs must be taken within the 24 month period from renewal date to renewal expiration date and cannot carry over to subsequent years.

Qualifying Activities Programs or topics covering the electronic life safety and security industry are eligible for ESA/ NTS CEUs. The following activites may qualify: (Please see the ESA/NTS Policies, Procedures & Administrative Guidelines at www.ESAweb.org/NTS for more details). • ESA/NTS courses • Accredited ESA/NTS Continuing Education courses. A list of approved courses is available on the ESA website • College/University/Trade School courses • Active Committee/Task Force • Teaching NTS Courses • ESA/NTS Course and Program Development • Electronic Life Safety and Security Industry Certifications • Safety Training • ESA/NTS Non-accredited Continuing Education Courses – This may include the following items that are industry related (Maximum of 1/3 of credits required will be accepted in this category): o Training Sessions, Educational Workshops, or Seminars o Industry Related Conferences or Board Meetings (State or National Level) o Published Articles or Books • The following are NOT accepted for CEUs: o Online courses not accredited by ESA/NTS

Lapsed Certifications Persons who do not maintain their certification lose the privilege of using the designation. A certification is considered lapsed once the expiry date has passed. Lapsed certifications may be renewed as follows: • If certification was lapsed for less than 24 months, individuals will be required to submit 24 CEUs (or 24 classroom hours) and the renewal fee for the lapsed renewal cycle. • If certification has lapsed for a period of more than 24 months, the certification may not be renewed until the primary course and exam leading to certification are retaken. Those wishing to attain another ESA/NTS certification must have their current certification in good standing.

38


Understanding Licensing and Continuing Education ESA/NTS courses and certifications are referenced in numerous state and municipal licensing programs. Not all states handle acquiring and renewing licenses the same way. Some states accept online training, some do not. Some states accept ESA/NTS CEUs, some do not. Students are urged to contact their regulatory agency prior to enrolling in any program to ensure that the course, CEU or certification is acceptable to a particular licensing group.

Why Earn an ESA/NTS Certification? Certifications provide noticeable acknowledgment of your core skills and knowledge. It provides validity of your abilities to others, including your customers, supervisors, peers, and potential employers. Not all certifications are equal. To distinguish yourself from your competitors you need a certification that encourages professional growth and is recognized by the industry as the standard. ESA’s National Training School certifications require applicants to meet stringent training and work experience. They are earned and continuously maintained; therefore, extremely valued.

Why Earn and Maintain an NTS certification? •

Achieve recognized status as an expert in your field

•

Attain a competitive edge on your competition or within your company

•

Show your customers that you commit to professional excellence

•

Pledge to continuously develop your skills and knowledge

•

Reach professional and personal achievement

•

Earning your CEUs for your certification will most likely help you keep your professional license

•

Keeping your certification active will prevent you from having to retake foundational courses and focus on learning new skills and concepts.


39

SAVE THE DATES Leadership Summit Jan 31 - Feb 3, 2016 Chandler, AZ

AIREF

AIREF Golf Classic April 5, 2016 Las Vegas, NV ESX June 8-10, 2016 Fort Worth, TX

YSP

YSP Rising Leaders Forum October 11-13, 2016 Stevenson, WA