May 22, 2013 - Center, Kaiser Permanente Southern California, Irvine, CA;2 Kaiser Permanente ... received either an automated telephone call advising them.
ORIGINAL
PAPER
A Randomized Controlled Trial of an Automated Telephone Intervention to Improve Blood Pressure Control Teresa N. Harrison, SM;1 Timothy S. Ho, MD;2 Joel Handler, MD;3 Michael H. Kanter, MD;4 Ruthie A. Goldberg, MHA;5 Kristi Reynolds, PhD, MPH1 From the Department of Research & Evaluation, Kaiser Permanente Southern California, Pasadena, CA;1 Complete Care, Orange County Medical Center, Kaiser Permanente Southern California, Irvine, CA;2 Kaiser Permanente Care Management Institute Hypertension Lead, Orange County Medical Center, Kaiser Permanente Southern California, Anaheim, CA;3 Quality & Clinical Analysis, Kaiser Permanente Southern California, Pasadena, CA;4 and Department of Clinical Operations, Regional Outreach & Care Support, Kaiser Permanente Southern California, Pasadena, CA5
The objective of this study was to evaluate the effectiveness of a telephonic outreach program to improve blood pressure (BP) control among patients with hypertension. The authors identified adults 18 years and older with uncontrolled BP within the previous 12 months. Patients received either an automated telephone call advising them to have a walk-in BP check (n=31,619) or usual care (n=33,154). The primary outcome was BP control at 4 weeks. Significantly more patients who received the intervention achieved BP control compared with the usual
care group (32.5% vs 23.7%; P
