Int. J. Information Technology and Management, Vol. 14, No. 4, 2015
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A systemic model for measuring the effectiveness of virtual learning programs Ayham Fayyoumi*
Al Imam Mohammad ibn Saud Islamic University (IMSIU), College of Computer and Information Sciences, Riyadh 11432, Saudi Arabia Email:
[email protected] *Corresponding author
Gianluca Elia
Department of Engineering for Innovation, Campus Ecotekne, University of Salento, Via Monteroni s.n. 73100 Lecce, Italy Email:
[email protected]
Abstract: Although many universities and corporations invest on relevant resources in virtual learning programs, methods and tools for evaluating their success have not been consolidated. This article conducts an extensive literature review and identifies the measures of effectiveness of virtual learning programs and their influencing factors. The key contribution of this study is the proposed systemic model that can be operationally used to measure the effectiveness of virtual learning programs. The model identifies the determinants of effectiveness, namely, learner performance and learner satisfaction and confidence, and the factors that influence significantly them. The model has been cross-checked by a panel of field experts and validated through factor and regression analyses involving a sample of university students. Lastly, the model is operationalised using a tool that guides HR managers and practitioners in assessing the effectiveness of their virtual learning programs. Keywords: virtual learning effectiveness; e-learning; assessment measures; evaluation methodologies; evaluation tools; factor analysis; regression analysis. Reference to this paper should be made as follows: Fayyoumi, A. and Elia, G. (2015) A systemic model for measuring the effectiveness of virtual learning programs, Int. J. Information Technology and Management, Vol. 14, No. 4, pp.305332.
Biographical notes: Ayham Fayyoumi is an Assistant Professor of Information Systems in the College of Computer and Information Sciences at Al Imam Mohammad ibn Saud Islamic University. He has been the Coordinator of the e-Competence Center for e-Business Management at University of Jordan, the Jordanian node of the Mediterranean School initiative having its headquarters located in Italy, at the Euromediterranean Incubator at the University of Salento. He received his Master degree and PhD from University of Salento (Italy). He teaches different courses in the Bachelor and Master programmes and is supervising various Master students. His research focuses on e-learning, Copyright © 2015 Inderscience Enterprises Ltd.
