Agility without Compromise- Infographic - Oracle

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of mobile users say they have encountered a website ... are less likely to buy from that site again8 ... BUSINESSES WANT
Agility Without Compromise BUSINESSES WANT THEIR E-COMMERCE SYSTEMS TO BE FAST, AGILE AND POWERFUL Expectation

Reality

A recent Oracle poll showed that

However, reality tells a different story

77%

want to post offers in two days or less1

32%

only can post offers in two days or less4

79%

want to deploy a microsite in two weeks or less2

26%

only can deploy a microsite in two weeks or less5

57%

want to post new prices in 48 hours or less3

19%

only can post new prices in 48 hours or less6

CUSTOMER EXPERIENCE IS NEGATIVELY IMPACTED

51% 404 error

of mobile users say they have encountered a website that crashed, froze, or produced an error7

79%

of shoppers who are dissatisfied with website performance are less likely to buy from that site again8

78%

of consumers have bailed on a transaction because of a poor customer experience9

IS YOUR E-COMMERCE PLATFORM FORCING YOU TO CHOOSE BETWEEN SPEED AND CUSTOMER EXPERIENCE? Customer Experience

Speed

FIND OUT MORE Visit oracle.com/applications/customer-experience/commerce to learn more about Agility Without Compromise on Oracle Commerce Cloud

[1] 2015 Commerce Survey Trends – Oracle [2] [3] [4] [5] [6] [8] [9] ibid [7] KISSMetrics

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