Airports Council International

AIRPORTS COUNCIL World Report APRIL 2015 INSIDE THIS ISSUE Message from Angela Gittens, Director General, ACI World Sound Bites: Quotes from ACI Regional Heads Dr. Fang Liu of China becomes first-ever woman appointed Secretary General of ICAO ACI World releases preliminary world airport traffic and rankings for 2014 ACI World, with partner support from Zurich Airport, launches ACERT version 3.0 ACI’s Airport Excellence in Safety programme performs a one-week peer review in Amman Going Green: 20 carbon neutral airports and even more engaged in addressing their carbon footprints Laetia Herinckx, the newest ACI-ICAO-IATA Young Aviation Professional, gives readers an update on her first month at ACI and looks forward to an exciting year ahead Industry leaders gather in Montreal, Canada for the joint ICAO-UNOOSA AeroSPACE Symposium Shedding light on the importance of wildlife management Upcoming ACI events (April–September 2015) Featured ACI Global Training courses ACI Global Training calendar (April–September 2015) ACI welcomes new World Business Partners Regional World Business Partner contacts

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ACI World Report – April 2015

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Message from Angela Gittens Director General, ACI World Dear Colleagues, April will be a productive month for ACI, with four Regional events set to examine airport challenges and opportunities. The first, ACI Africa’s Regional Conference and Exhibition, to be held 20–22 April in Casablanca, Morocco, is organized under the theme, “Collaboration for safe, secure and sustainable aviation in Africa.” The conference features two half-day workshops on safety and security, along with presentations on liberalization, economic sustainability and successfully responding to global crises. At the same time, ACI North America holds its first-ever “Business of Airports” Conference, 20–22 April in Phoenix, Arizona, US. The conference will explore the full range of bottom-line issues for airports, including commercial and property management, finance and human resources and features a mix of traditional and innovative session formats. Then, from 21–23 April is ACI Europe’s premier airport commercial and retail conference, held this year in Milan, Italy. Formerly the Airport Trading Conference, this promises to be a memorable learning and networking forum for airport commercial executives, operators, retailers and brands, all focused on delivering non-aeronautical revenue success at airports. Towards the end of the month is ACI Asia-Pacific’s Regional Assembly, Conference and Exhibition, held from 27–29 April in Dead Sea, Jordan with

the theme of, “Sustaining aviation and tourism growth under unprecedented challenges.” From maintaining safety in the face of traffic growth and an examination of emerging security threats to optimizing passenger satisfaction, a look towards the future of aviation in the region and much more, the conference has been designed to give attendees a detailed look at what sustainability across all aspects of an airport’s operation really entails. As well, we are pleased to hold the annual Airport Service Quality (ASQ) awards ceremony at the conference, celebrating the airports that are the best in the world at satisfying their customers. The common denominator across all of these events is that working together can drive more effective change than any one role player can bring about alone. ACI World’s work as the voice of the world’s airports involves cooperation with innumerable partners across the complex global aviation industry, but certainly some of our most important work is done at the policy development level with ICAO here in Montreal. The organization last month announced that Dr. Fang Liu of China will take up the position of Secretary General of ICAO in August, succeeding Raymond Benjamin of France. Raymond has been a valued partner and friend of ACI during his tenure as Secretary General of ICAO and we wish him well after his two very successful terms. We look forward to working with Fang in her new capacity after her own


success as Director of ICAO’s Bureau of Administration. She has expressed a desire to better understand the needs and interests of airports and we of course welcome the opportunity. One of the challenges likely to arise in Dr. Fang’s tenure is that of commercial space flight and the likely increased use of remotely piloted aircraft systems, and how they might fit into conventional traffic, including at airports. I recently attended the ICAO-United Nations Office of Outer Space Affairs (UNOOSA) AeroSPACE Symposium and gave an airport perspective on this issue. I was impressed at the innovation and cooperative spirit exhibited by the many pioneers in attendance, all of whom are pushing the boundaries of civil aviation.

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ACI remains committed to working with industry partners—those looking to space and those concerned with more terrestrial matters—to ensure airports’ voices are heard as we strive for the common goal of a safe, secure and profitable aviation sector.

Angela Gittens Director General ACI World

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2014 ACI Airport Economics Report

Global indicators and analyses for over 650 airports, representing 70% of the world’s passenger traffic

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In an ACI-NA first, the 2015 Business of Airports Conference will highlight the next-level of thinking for airport decision makers. During the conference, attendees will hear insights from industry leaders and be inspired by the next big idea. Track topics include commercial management, finance, human resources, concessions, and procurement.

See, taste, and experience the latest trends in food and beverage, specialty retail, and airport services in our demo and sampling hall.

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ACI SOUND BITES

“Looking at the months ahead, we are certainly not short of downside risks for air traffic— from failure to reach agreement over Greek debt to the spiral of deflation and geopolitical tensions further escalating. But these past weeks have also yielded some new positives coming from lower oil prices, increased consumer confidence and slightly improving labour markets in the Eurozone. All this means that as long as those downside risks remain in check, traffic growth should hold—at least on the passenger side.” Olivier Jankovec, Director General, ACI EUROPE (on the potential downside risks and opportunities that lay ahead for aviation in the Eurozone) ========================================================= “I wish to congratulate the top performing airports in the 2014 Airport Service Quality [ASQ] Awards—in particular, the airports from the Asia-Pacific and Middle East regions. All participating airports should be proud, for they have demonstrated solid commitment in delivering excellent customer service and exceeding passengers’ expectations. It is our pleasure to host the ASQ Award Ceremony, taking place in conjunction with our 10th Regional Assembly Meeting and Conference in Dead Sea, Jordan.” Patti Chau, Regional Director, ACI Asia-Pacific (on the strong performance of worldwide airports where passenger service is concerned and the upcoming ASQ Awards Ceremony, held in conjunction with ACI Asia-Pacific’s 10th Regional Assembly Meeting) ========================================================= “The clear takeaway from our latest survey on airport infrastructure needs is that the US must move beyond the status quo and comprehensively modernize how we make these essential investments. As the US economy continues to gain strength and air travel rebounds, we must guarantee to passengers and cargo shippers that we can continue to meet increases in demand with safe, secure and efficient facilities that keep pace with our global competition.” Kevin M. Burke, President and CEO, ACI-North America (on the release of ACI-NA’s latest Capital Needs Study)


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“We are pleased to present to aviation stakeholders a study prepared for ACI-LAC, ALTA and IATA by Oxford Economics, in which a comprehensive assessment has been made to determine the benefits of aviation in Latin America in order to maximize the potential growth of aviation’s economic contribution in the absence of infrastructure constraints. This report will help our members to present cases to authorities and regulators when key policies on air transport are being developed.” Javier Martinez, Director General, ACI Latin America-Caribbean (on a new economic study prepared for ACI-LAC by Oxford Economics and how it can help members ensure their interests are being met during policy development) ========================================================= “We continue to place great importance on the improvement of safety within the region. To this effect the region has developed a project that aims to improve the skills of persons working in the field of safety in African airports through the exchange of best practices among member airports. This will foster the acquisition of practical skills in order to react properly in the case of a real accident.” Ali Tounsi, Secretary General, ACI Africa (on ACI Africa’s continuing commitment to increasing safety across the Africa region)

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Dr. Fang Liu of China becomes first-ever woman appointed Secretary General of ICAO The Council of the International Civil Aviation Organization (ICAO) has appointed Dr. Fang Liu of China as the new Secretary General of the Organization for a three-year term, beginning 1 August 2015. Dr. Liu succeeds Raymond Benjamin of France, who has held the position for two consecutive terms since 2009. She becomes the first woman ever to be appointed to the prestigious global position heading the United Nations specialized agency for civil aviation, and only the second ICAO Secretary General from an Asia-Pacific State. The Director of ICAO’s Bureau of Administration and Services since 2007, Dr. Liu has led many improvement initiatives in ICAO in recent years and served as the Chairperson of some of its most important internal committees. She has also represented ICAO at the High-Level Committee on Management under the UN Chief Executives Board for Coordination, and separately served as Chairperson of the Security Advisory Group and Vice-Chairperson of the Security Management Team for all UN Organizations in Canada. Between 1987 and 2007, Dr. Liu held the posts of Legal Counsel, Deputy Director, Director and

Deputy Director General in the Department of International Affairs and Cooperation of the Civil Aviation Administration of China (CAAC). In these capacities she either led or was integrally involved in the areas of international affairs and cooperation at bilateral and multilateral levels including ICAO, aviation policy, international air transport regulation and development, and bilateral and multilateral air services negotiations for the Chinese government. She also served for four years as Chair of the Aviation Group for the region’s premier forum on Asia-Pacific Economic Cooperation (APEC). Dr. Liu is fluent in Chinese and English and has a good command of French. She holds a PhD in international law from Wuhan University and has an extensive educational background in the areas of both international and air and space law. “ACI and its members wholeheartedly congratulate Fang Liu on her election and we look forward to working with her as she prepares for and takes up office on 1 August of this year,” commented Angela Gittens, Director General, ACI World. “We have already worked together during her years as Director of Administration and I look forward to even closer cooperation as she takes on the full portfolio of ICAO responsibilities.”

Dr. Fang Liu of China (left) accepts the thanks and congratulations of the ICAO Council after being appointed the first woman to serve as ICAO Secretary General, commencing 1 August 2015. She is seated beside current ICAO Secretary General Raymond Benjamin of France (centre) and ICAO Council President Dr. Olumuyiwa Benard Aliu of Nigeria.

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ACI World releases preliminary world airport traffic and rankings for 2014 Based on reports from 1,095 airports worldwide, ACI’s preliminary passenger traffic results for 2014 show that the top four ranked positions with respect to the world’s busiest airports in overall passenger traffic have not changed as compared to 2013. Atlanta (+1.9%) continues to be the world’s busiest airport with over 96 million passengers in 2014. While Beijing (+2.9%) was expected to close the gap, it no longer has double digit-growth as in previous years, placing it in second position. LondonHeathrow (+1.4%) remains in third while Tokyo-Haneda (+5.7%) preserves fourth position. However, Los Angeles (+6%) and Dubai (+6.1%) have moved ahead of Chicago O’Hare (+4.6%), occupying the fifth and sixth rank respectively. Although Dubai is the sixth busiest airport in the world in overall passenger traffic, it has actually become the world’s busiest in terms of international passenger traffic ahead of London-Heathrow in 2014. Dubai was just shy of reaching the 70 million international passenger mark by the end of 2014. Istanbul (+10.7%) remains one of the fastest growing airports among the world’s top 20 airports for passenger traffic, moving from 18th to 13th rank ahead of Amsterdam (+4.6%). The world’s largest air cargo hub continues to be Hong Kong (+6%). Memphis (+2.9%) is in second followed by Shanghai (+8.6%) and Incheon (+3.8%) in third and fourth rank respectively. Anchorage (+3%) moves up ahead of Dubai (-3.1%) to the 5th position. Chicago O’Hare (-0.2%) has become the world’s busiest airport for aircraft movements following a drop in movements at the second ranked Atlanta (-4.7%) in 2014. Los Angeles (+1.7%) and Dallas/Fort Worth (+0.3%) maintain the third and fourth

ranked position respectively. Beijing (+2.5%) moves ahead of Denver (-2.9%). For more detailed information on the preliminary 2014 rankings, please see Tables 1–5 on the next page. ACI World’s Economics Director Rafael Echevarne commented: “The airport that continued to make its mark in 2014 was Dubai International. The airport has solidified its status as the world’s major international connecting hub. Dubai is the fulcrum that connects long-haul international flights from east and west, north and south. That being said, it’s sister airport, Dubai World Central, under the same Dubai Airports organization, is poised to surpass these feats by becoming the world’s largest global gateway with capacity of more than 160 million passengers per year and a multi-modal logistics hub for 12 million tonnes of air cargo. Since the commencement of its operations, the airport has already moved up to the 29th busiest air cargo airport in the world handling almost 760,000 metric tonnes of cargo in 2014. With its astonishing capacity and growth, aviation’s nucleus certainly has moved eastward.” Summary: Preliminary results for 2014 as compared to 2013 Total Total Total Total Total

Passengers: +5.1% International Passengers: +6% Cargo (includes mail): +4.5% International Freight: +5.4% Aircraft Movements: +1%

* Please note that all figures and percentages are extrapolations based on summed monthly data submissions by the world’s major commercial airports (1,095 airports). The final confirmed report will be published in summer 2015 and will include 1,800+ airports. As a result, figures are subject to variation.


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*Includes transit freight

For more information on the activities of the ACI World Economics, Data and Statistics department please visit: www.aci.aero/airport-statistics


Supporting Airport Carbon Accreditation ACI World, with partner support from Zurich Airport, launches ACERT version 3.0 By Xavier Oh, Senior Manager, Environmental Protection, ACI World

ACI has announced the launch of version 3.0 of its Airport Carbon and Emissions Reporting Tool (ACERT). Since the end of 2014, Airport Carbon Accreditation has been rolled out to airports in all five of ACI’s regions. Improving on version 2.0, the new ACERT version 3.0 is designed to be suitable for Airport Carbon Accreditation at Levels 3 (Optimization) and 3+ (Neutrality). In order to meet the requirements of Airport Carbon Accreditation Level 3, the main emissions calculations added for ACERT version 3.0 are as follows: • solid waste disposal by both incineration and off-site landfill; • waste water (sewage) treatment either on or off the airport site; • corporate travel by airport staff by land, sea or air; and • firefighting CO2.

ACERT is a self-contained Excel spreadsheet that enables an airport operator to calculate its own greenhouse gas (GHG) emissions inventory. The tool is available at no cost to airports and can be used without emissions or environmental expertise by inputting readily available operational data. In order to manage GHG emissions, an operator needs to understand the sources, quantities and ownership of emissions at the airport. An inventory can assist the airport operator in setting goals and targeting mitigation efforts. ACERT has now been used by seven airports on three different continents to gain Airport Carbon Accreditation Level 1 (Mapping). Jaime Chema Navarro, Project Deputy Manager at the Pacific Airports Group (GAP) in Mexico, used ACERT for the airport located in the resort town of Puerto Vallarta. “ACERT was simple to use and helped to make the process for achieving Airport Carbon Accreditation both easy and cost effective. Because

“ACERT was simple to use and helped to make the process for achieving Airport Carbon Accreditation both easy and cost effective” Jaime Chema Navarro, Project Deputy Manager at the Pacific Airports Group


ACERT is airport specific, it is ideal for a “do-it-yourself” scheme, without support from consultants. We will also be using ACERT to apply for accreditation at another GAP airport in 2015.” The ACERT input has been simplified and the inventory report generation has been streamlined. ACERT is available for free, along with support for using the tool, by emailing [email protected]. ACERT version

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3.0 will be emailed to all those who requested earlier versions and any future releases will be automatically sent to all users. ACI would like to thank Emanuel Fleuti of Zurich Airport for his tremendous efforts on the ACERT tool, while at the same time acknowledging the support of Transport Canada and its consultant, Tetra Tech, who initially developed the software.

Guadalajara International Airport, run by Mexico’s GAP; the operator recently used ACERT to calculate the greenhouse gas emissions inventory for its airport in Puerto Vallarta.



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Seizing opportunities for improving safety ACI’s Airport Excellence in Safety programme performs a one-week peer review in Amman By Danny Boutin, Manager, APEX in Safety, ACI World visit is an excellent example of how reviewers and airport hosts alike are benefitting from the programme; Cairo International Airport will be hosting a review in May. From the 22 to 26 February, Amman’s Queen Alia International Airport (QAIA) hosted ACI’s Airport Excellence (APEX) programme’s 33rd peer review. Just a week after receiving the 2014 ASQ Award for Best Airport in the Middle East, the airport reiterated its commitment to continuous improvement by welcoming the ACI APEX in Safety team. By hosting a peer review, QAIA is pursuing its objective of being not only the best airport in the region where passenger service is concerned, but also the safest. The engaged staff was committed to sharing all they could in order for safety assessors to get a full sense of the safety level of their operation in to recommend and share industry best practices with the objective of raising the bar even further. “It was a real pleasure and honour to receive the APEX in Safety review team at QAIA and obtain their valuable recommendations for improvement, upon which we have already started working,” said Osama Jarrar, Quality & Safety Director from QAIA operator Airport International Group. “We really appreciated the spirit and the value of the review.” Dubai and Hamburg airports participated in this review for the first time, joining team leader Danny Boutin, Manager, APEX in Safety at ACI World, along with experts from Cairo, Oslo and Athens airports. Indeed, Cairo’s participation in this APEX

“The APEX Safety review experience was hard work, challenging and yet very enjoyable and beneficial, both to Dubai Airports and to me,’’ said Kelvin Burnell, Specialist Advisor for Dubai International Airport. “As the programme grows, all participants are noticing the benefits that it brings,” explained Boutin. “All assessors share their knowledge, experiences and best practices, but they are also returning home with a lot more than when they showed up on the first day, making the experience a gratifying one for all involved.’’ The APEX in Safety programme is growing at a rapid pace, with demand for reviews increasing steadily. “One of the challenges arising from this growth is that the programme still needs to expand its network of experts in the areas of aircraft rescue and firefighting, Safety Management Systems and aerodrome ground aids, and ICAO Annex 14 expertise,” Boutin added. ACI’s APEX in Safety team congratulates QAIA for its strong commitment to enhancing operational safety and welcomes the airport into the APEX community.

For more information on APEX visit

www.aci.aero/APEX


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ACI APEX in Safety Manager Danny Boutin presents a plaque to Queen Alia International Airport COO Nicolas Claude upon successful completion of a safety review in February 2015.

The APEX in Safety peer review team with members of Queen Alia International Airport after its successful safety review.

World Report1 –4/30/14 April 2015 ACI_StatsAd_2014_ACIMonthly.pdf 12:30 PM 20 ACI

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GOING GREEN

20 carbon neutral airports and even more engaged in addressing their carbon footprints With the groundswell of political visibility and a number of key events about climate change building up to the COP21 climate negotiations later this year, the independent programme Airport Carbon Accreditation provided an update on its progress in late March since going global in November 2014. Following the global airport industry’s commitment to reduce its carbon emissions, made seven years ago, the intervening years since have seen an ever-increasing number of airports apply for certification by Airport Carbon Accreditation. The programme certifies airports at four different levels of accreditation covering all stages of carbon management (Mapping, Reduction, Optimisation and Neutrality). It is independently administered, institutionally endorsed and has already won praise from the International Civil Aviation Organization, the United Nations Environment Panel and the European Union. In the past twelve months, Airport Carbon Accredited status has been earned by a total of 122 airports across the world. Olivier Jankovec, Director General, ACI EUROPE and Angela Gittens, Direct General, ACI World commented: “These airports are reporting on their carbon management activities every year and they have mobilized on this of their own accord. An impressive 1.67 billion air passengers now travel through airports certified at one of the 4 levels of the programme—equivalent to 26.5% of global air passenger traffic. Most promisingly we are seeing a lot of airports moving up the levels of the programme, making real progress in the way they manage their carbon footprints.” More airports progressing in Europe Four airports have moved up a level of certification: Antalya Airport, Venice Marco Polo Airport and Rome Fiumicino Airport have upgraded to Level 3+ Neutrality, bringing the total number

of carbon neutral airports in the programme to 20. In parallel, Nice Côte d’Azur Airport successfully reached Level 3 Optimization. Europe welcomed three new airports into the programme: Stavanger Airport has become accredited at Level 2 Reduction, while Marseille Airport and Cannes Mandelieu Airport have joined the programme at Level 1 Mapping. These developments are in addition to renewal certifications of airports in Sweden, the Netherlands, Germany, Ireland, Italy, the Czech Republic and Turkey. Big news in Asia-Pacific In Asia-Pacific, Mumbai’s Chhatrapati Shivaji International Airport recently achieved certification at Level 3 Optimisation, having successfully reduced its own CO2 emissions and engaged others to do the same. In parallel, Brisbane Airport in Australia entered the programme at the Mapping level. In March Dubai Airports successfully entered both of its airports in the programme. This marks the entry into the programme of two very significant airports—Dubai International recently became the busiest international airport in the world, welcoming over 70 million international passengers a year, while Al Maktoum International has been built to secure Dubai’s future ambitions as a leader in air transport. Dubai Airports, the operator of the above two airports, has indicated that this is just the beginning of its plan for their airports’ journey to more sustainable operations. Just last week, they announced plans for a 100-panel solar array at Al Maktoum International, which will have a capacity of 30KW and generate about 48.8MWh of electricity per year, equal to about two-thirds of the power used by the airport terminal building.

ACI World Report – April 2015 These two airports join their UAE sibling, Abu Dhabi International Airport, which is also one of the 24 certified airports in the Asia-Pacific region. Currently, these airports account for 21.6% of air passenger traffic in Asia-Pacific. Momentum building in North America In the six months since the programme was launched in North America, six airports have become certified in the region. Following hot on the footsteps of Seattle-Tacoma International Airport at the launch airport of Airport Carbon Accreditation in North America is Montreal-Pierre Elliott Trudeau International Airport, becoming the second North American accredited airport at Level 2 Reduction. Victoria International Airport has become accredited at Level 1 Mapping while Portland International Airport, Portland-Hillsboro Airport and Portland-Troutdale Airport have been certified at Level 2 Reduction. Collectively, these six

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airports welcome over 4% of air passenger traffic in North America each year. And more on the way Airports which have firmly committed to apply in the coming months for certification at one of the four levels of the programme include Denver International Airport and San Francisco International Airport in North America, Libreville Airport and Abidjan Airport in Africa and Galapagos Airport and Quito Airport in Latin America and the Caribbean. The full results for year six of the programme (June 2014 to May 2015) will be released at this year’s ACI EUROPE Annual Assembly, Congress & Exhibition in Prague from 24 to 26 June 2015. For more information about Airport Carbon Accreditation please visit: www.airportcarbonaccreditation.org

(from left) ACI Latin America-Caribbean Second Vice President Fernando Bosque, ACI Latin AmericaCaribbean Director General Javier Martinez, ACI World Director General Angela Gittens and ACI EUROPE Director General Olivier Jankovec celebrate the global rollout of the Airport Carbon Accreditation programme.


A good start, a great opportunity Laetia Herinckx, the newest ACI-ICAO-IATA Young Aviation Professional, gives readers an update on her first month at ACI and looks forward to an exciting year ahead On 2 March I was welcomed by Michael Rossell, Deputy Director General of ACI World, as the first of three Young Aviation Professionals to join ACI during the second round of this year-long development programme. The Young Aviation Professionals Programme (YAPP) is a joint initiative of ACI, the International Civil Aviation Organization (ICAO) and the International Air Transport Association (IATA). Each of us is contributing to work programmes related to aviation safety, security, environment and/or economics, with a focus on inter-relationships among regulatory activities, and the airport and airline industries. As an aerospace engineer who has worked in both airport and airline operations, this programme sparked my interest because it would give me the opportunity to get a behind-the-scenes look at organizations which often feel out of reach. This position would not only allow me to see how to they work, but also be a part of the army of experts who strive to benefit and protect my beloved industry. Adding this dimension to my professional experience will undoubtedly enhance the way I approach future endeavors and, hopefully, result in a successful launch to my career in aviation. So, how has my first month been? I have been fortunate enough to attend ICAO Council and Air Navigation Commission meetings, and witness the conception of future regulations during symposia about space operations and remotely piloted aircraft systems. Coming from a

technical background, I was fascinated by the technology that is out there, yet wearing my ACI hat I realize that there are significant challenges ahead to integrate this technology into our current air traffic system. Within ACI, I have been working on efforts to continuously improve the organization’s relationship with ICAO to ensure that our Members’ interests are given due consideration in the regulatory process. In addition, I will contribute to a project on runway safety in cooperation with David Gamper, Director Safety and Technical at ACI World. I cannot wait to see how this year unfolds, and look forward to introducing you to Ms. Ilham Marichal and Mr. Osama Alsayaghi, the other two Young Aviation Professionals who will join ACI World later this year.

Laetia Herinckx Young Aviation Professional, representing ACI World in ICAO’s Air Navigation Commission Chamber.


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Evolution of an industry

Industry leaders gather in Montreal, Canada for the joint ICAO-UNOOSA AeroSPACE Symposium By Laetia Herinckx, ACI-ICAO-IATA Young Aviation Professional The first AeroSPACE Symposium was organized by the International Civil Aviation Organization (ICAO) and the United Nations Office for Outer Space Affairs (UNOOSA), and took place at ICAO headquarters in Montreal, Canada from 18 to 20 March. The main objective of the symposium was to join both the technical and the legal sides of commercial space operations in one room to raise questions related to the integration of upcoming space traffic into the existing aviation system, and possibly its regulatory framework. The Symposium was opened by Dr. Olumuyiwa Benard Aliu, President of the ICAO Council, and Simonetta Di Pippo, Director of UNOOSA. Dr. Aliu expressed his desire to be a young engineer again, which would have allowed him to be a part of the exciting evolutions that are happening in the field of space operations. Despite this, he acknowledged that many challenges lie ahead. He explained that the idea now was for space operations to be conducted in segregated airspace, yet he believed that similar issues to those faced by aviation, such as questions of sovereignty, would come into play. He invited the space community to learn from ICAO’s 70 years of experience in aviation regulation and encouraged both sides to work together to develop an integrated system which would ensure safe and sustainable operations for all. The Director of UNOOSA stated that her organization deals with the full spectrum of space activities, including both technology and law, and aims to develop laws and guidelines to enhance safety in space operations. The keynote speech given by Julie Payette, former astronaut of the Canadian Space Agency, was very well received and set the scene for a very diverse and fruitful symposium. Ms. Payette emphasized that mankind has not gone far into space at all. While she did not believe that dreams of living on Mars would become reality in our lifetimes, she

did acknowledge that commercial space activities may set the norm for future space explorations and that organizations like ICAO and UNOOSA are needed to make it happen in a safe manner. Angela Gittens, Director General of ACI World, opened the panel sessions stating that she was new to the topic of commercial space operations and was mainly here to listen and learn. She emphasized that in order to welcome this new industry, the airport community wanted to understand the challenges and opportunities that lie ahead in order to be prepared when the time comes to integrate space traffic with existing air traffic. Ms. Gittens concluded that cooperation between parties is crucial to making this integration safe, secure, profitable and sustainable. This need for high-level cooperation was quickly confirmed by many other speakers, representing both the legal and the operational sides. From the lawyers’ point of view there was a significant lack of regulation for space operations, as, for instance, it was debatable whether or not spacecraft would fall under the existing definition of aircraft. Would an aircraft that was retrofitted with a rocket engine still be an aircraft, or would it become a spacecraft? Despite this current lack of clear definitions, panel members warned the community that regulation should follow technology so as not to restrict innovation. Prior to establishing a legal framework it was therefore imperative for the legal community to get an idea of the current state of technological developments. The attending space operators gladly provided that overview. XCOR Aerospace, Swiss Space Systems, Virgin Galactic, Sierra Nevada Corporation, Airbus Defence & Space, the Japanese Aerospace Exploration Agency and Rocketplane Global Inc. presented their respective concepts, all in varying

ACI World Report – April 2015 stages of development. They included both spacecraft to be launched from a carrier aircraft, such Virgin Galactic’s well-known SpaceShipTwo, as well as autonomous spacecraft such as XCOR’s Lynx. Another interesting concept was presented by Spanish company Zero2Infinity, which is planning to operate capsules hanging from helium-filled balloons to bring people to an altitude of 36 km (118,000 ft). The operators also shed some light on the potential impact of space operations on existing airports. This impact is expected to be nonexistent for the vast majority of airports over the short term. When asked whether they could meet requirements such as a powered landing and go-around capabilities to allow for integration with other traffic, most operators stated that they could not. Instead, they would operate from air and spaceports which would welcome their presence and accommodate their need to land as a glider. The exception to this rule was Airbus Defence & Space, which had spoken to Singapore Changi Airport and the Civil Aviation Authority of Singapore about integration, powered landing and go-around capabilities. Curaçao Airport Holding (CAH) presented its progressive approach to welcoming space

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activities onto the island. Hato International Airport was to become XCOR Aerospace’s preferred launch location. CAH chose to be involved in this fledgling industry because minimal investment offered them the opportunity to be a part of what could potentially become big business. If space activities took off, CAH could develop the airport to attract and accommodate the space industry, with significant benefits for the island and its population. If space activities were not able to live up to expectations then the airport would simply continue to focus on aviation. As such, CAH had nothing to lose, yet potentially a lot to gain. As operators had made clear during the Symposium, this was the kind of attitude that space operators were looking for. UNOOSA’s Simonetta Di Pippo concluded that three days of panel sessions had successfully united legal and technological views. Both sides agreed that there was a need for cooperation to regulate and integrate commercial space activities, yet that it was important not to restrict technological innovation with regulations. Airports could choose to be part of the ongoing evolution by welcoming the industry, yet it was too soon to worry about fully integrating commercial space operations with existing air traffic.

The main objective of the jointly organized ICAO-UNNOSA AeroSPACE Symposium was to join both the technical and the legal sides of commercial space operations in one room to raise questions related to the integration of upcoming space traffic into the existing aviation system.


Shedding light on the importance of wildlife management By Jody Penhall, ACI Publications When was the last time you performed a risk assessment for wildlife hazards at your airport? Has your airport implemented a Wildlife Hazard Management Plan (WHMP)? As we all know, safety is always at the forefront in aviation. It is vital that we understand the migration patterns of indigenous and migratory wildlife and manipulate their habits, especially within the critical safety zone. Wildlife Hazard Management is a cucial part of safe aircraft operations and a complicated practice that involves thorough understanding of animal biology and behavior to achieve the greatest level of safety. ACI World’s Wildlife Hazard Management Handbook Second Edition 2013 provides actionorientated guidance material for the development of a WHMP, as well as practical methods to tailor, improve and expand programmes currently in place. It also provides best practices and methodologies that can be implemented by aerodrome operators to reduce the risks associated with wildlife hazards. Indeed, it is crucial to implement a bird hazard prevention and wildlife management unit— or specially trained and equipped staff—to manage wildlife at the aerodrome. With this in mind, ACI has developed Wildlife Management training courses—in addition to a suite of other offerings across essentially all aspects of airport operation—that act as a valuable adjunct to the abovementioned publication.

To order the ACI Wildlife Hazard Management Handbook, please visit: www.aci.aero/Publications

ACI Global Training course: Wildlife Hazard Management This course provides participants with a comprehensive overview of the key principles to follow to effectively manage wildlife hazard and prevention at their aerodrome. The course reviews the latest developments in technology and equipment, methods and techniques, and investigates the measures to adopt for wildlife management as part of an aerodrome’s Safety Management System (SMS). More information » Date

Location

Member/WBP Price

Non-Member Price

25–27 May 2015

Dublin, Ireland

US$950

US$1,400

ACI_WATR__EXCEL_AW_1900-10-2.pdf

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AVAILABLE FOR PURCHASE NOW

ACI ANNUAL WORLD AIRPORT TRAFFIC REPORT A COMPREHENSIVE ANALYSIS OF TRENDS AND DATA IN AIRPORT TRAFFIC

Over 1,900 airports

More than 150 countries

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2013 DATASET

The complete report is now available! The ACI World Airport Traffic dataset covers airport traffic statistics for the 2013 calendar year for over 1,900 airports in more than 150 countries, by three thematic areas: passengers, cargo (freight and mail) and aircraft movements. Data is presented by airport, city, country and region; furthermore, individual airport entries feature international and domestic terminal breakdowns.

Call +1-514-373-1200 or visit www.aci.aero/publications to place your order today.

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ACI EVENTS CALENDAR 12–14 APRIL 2015 ACI-NA/AAAE Airport Board and Commissioners Conference

18–20 MAY 2015 ACI EUROPE Regional Airports’ Conference and Exhibition

http://www.aci-na.org/event/5267

http://www.aci-europe-rac.com/

15–18 APRIL 2015 ACI-NA Legal Affairs Spring Conference

19–20 MAY 2015 ACI-NA/A4A/RAA Deicing Management Conference

New Orleans, USA

Reykjavik, Iceland

New Orleans, USA

Arlington, USA



20–22 APRIL 2015 ACI Africa Regional Conference and Exhibition

1–3 JUNE 2015 ACI-NA’s JumpStart® Air Service Development Conference

http://www.aci-africa.aero/Casablanca-2015

http://www.aci-na.org/jumpstart

20–22 APRIL 2015 ACI-NA Business of Airports Conference

24–26 JUNE 2015 ACI EUROPE General Assembly, Congress & Exhibition

http://www.aci-na.org/boa/

http://www.aci-europe-events.com/annualgeneral-assembly/

Casablanca, Morocco

Phoenix, USA

20–22 APRIL 2015 ACI EUROPE Airport Commercial and Retail Conference and Exhibition

Milan, Italy

Seattle, USA

Prague, Czech Republic

31 AUGUST-2 SEPTEMBER 2015 ACI–LAC/World Annual General Assembly, Conference and Exhibition

http://www.aci-europe-events.com/airportcommercial-retail/

Panama City, Panama

27–29 APRIL 2015 ACI Asia-Pacific Regional Assembly, Conference and Exhibition

16–18 SEPEMBER 2015 The Trinity Forum

Dead Sea, Jordan

http://www.aci-lac.aero/

Hong Kong

http://www.trinity2015.com/

http://www.aci-apaa2015.com/

For a complete list of ACI events visit: www.aci.aero/events


Airport Operations Diploma Programme

The Programme is exclusively available ONLINE

TRAINING THE NEXT GENERATION OF AIRPORT PROFESSIONALS Did You Know? The Airport Operations Diploma Programme provides airport professionals with a broad understanding of airside operations, terminal and landside operations and business operations in order to empower them with the knowledge to successfully address the operational and business needs of 21st century airports.

Programme Structure The Programme consists of three self-paced online courses: Airside Operations • Terminal and Landside Operations • Airport Business Operations Candidates must successfully complete all three online courses within a three-year time frame.

To register for the Airport Operations Diploma Programme visit www.olc.aero or contact [email protected] For more information on ACI Global Training visit www.aci.aero/training or contact [email protected]

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2015 ACI GLOBAL TRAINING COURSES GSN 3 – Emergency Planning and Crisis Management

This course investigates the importance of planning for emergency situations and properly managing activities while in crisis situations. It introduces the international requirements of an emergency plan, discusses how to manage the press and media in crucial situations, how to support victims and how to rebuild liability after an incident. Current topics such as aircraft hijacking and terrorism are discussed. Case studies provide key insights into the current world climate. More information » Dates

Location

Member/WBP Price

Non-Member Price

7–11 September 2015

Kuala Lumpur, Malaysia

US$1,450

US$2,100

Airport Law for Managers

The overall aim of this course is to create a forum that enables discussion and engagement on current principles and legal problems that pertain to the legal status of the airport and its functions. Participants will be exposed to general principles of corporate liability, corporate management and law; threat assessment and risk management; negligence; liability under contract law (with a focus on contracts entered into by the airport); and legal and regulatory issues relating to aerodromes. More information » Dates

Location

Member/WBP Price

Non-Member Price

23–27 April 2015

Montreal, Canada

US$950

US$1,400

Airport Safety Management Systems Implementation*

This course has been designed to provide participants with necessary and sufficient training that will enable airport professionals to plan, develop and implement a Safety Management System (SMS) and further, to manage the system once implemented. More information » Dates

Location

Member/WBP Price

Non-Member Price

27 April–1 May 2015

San Francisco, USA

US$1,600

US$2,400

Airport Air Service Development

A well-developed route network not only improves the function of an airport as a connecting point for the local economy to the rest of the world, but is also the underlying factor that permits an airport’s commercial success. Incoming and outgoing air services, which build cargo and passenger streams, will stimulate direct revenues and increase non-aeronautical revenues, as well as the airport’s overall market value as a place to undertake airport/non-airport-related business activities. Within this context, the course provides participants with an understanding of how to effectively approach and support airline decisions to serve their airports. More information » Dates

Location

Member/WBP Price

Non-Member Price

6–8 May 2015

Incheon, South Korea

US$950

US$1,400

15–17 June 2015

Riga, Latvia

US$950

US$1,400

2–4 November 2015

Vilnius, Lithuania

US$950

US$1,400

* This course can be taken as an elective for the Airport Management Professional Accreditation Programme (AMPAP).

ACI_EconRegs_ACIMonthlyReport_8-21.pdf

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The ACI Guide to Airport Economic Regulation

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AVA I L A B L E F O R P U R C H A S E N O W A guide to help airports understand models, criteria and best practices in the implementation of economic regulation as they relate to an airport’s vision and objectives.

Call +1 514 373 1200 to place your order now For more information or to purchase your copy, visit www.aci.aero/publications/new-releases

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Course Calendar 2015


2015 ACI GLOBAL TRAINING CALENDAR ACI Global Training 2015 Date

Course

Programme

ONLINE

05-13 Oct - Nov

Online - Airport Environmental Management*

Environment

22-26 31-04 07-11 26-30

June Aug - Sep September October

Apron Management GSN 5 - Advanced Safety Management Systems GSN 2 - Airside Safety and Operations Airline Management for Airport Professionals*

Safety Safety Safety Economics

26-30 06-08 10-14 18-22 08-10 15-19 26-30 02-06 09-13 24-28 06-08 06-10 7-11 13-17 14-18 04-08 04-08 06-08 25-27

April May May May June June July August August August September September September September September October October October October

GSN 3 - Emergency Planning and Crisis Management Airport Air Service Development GSN 1 - Safety Management Systems GSN 2 - Airside Safety and Operations Accident and Incident Investigation Airport Collaborative Decision Making (A-CDM) Developing a Customer Service Culture at Airports* GSN 2 - Airside Safety and Operations GSN 4 - Working with Annex 14 Airport Collaborative Decision Making (A-CDM) Airport Law for Managers Airline Management for Airport Professionals GSN 3 - Emergency Planning and Crisis Management Airport Human Resource Management* Airport Master Planning Airport Environment Management* GSN 5 - Advanced Safety Management Systems Implementing Branded Customer Service Programmes at Airports Introduction to Airport Economics

Safety Economics Safety Safety Safety Safety Facilitation Safety Safety Safety Mngmt./ Techn. Economics Safety Mngmt./ Techn. Mngmt./ Techn. Environment Safety Facilitation Economics

11-15 11-15 18-22 25-27 27-29 01-05 08-12 15-17 20-24 02-04 14-18 14-18 21-25 21-25 12-14 12-14 12-16 19-21

May May May May May June June June July September September September September September October October October October

Airport Revenue Generation* Airline Management for Airport Professionals* GSN 6 - Aerodrome Compliance and Auditing Wildlife Hazard Management and Prevention Airport Non-Aeronautical Revenues EASA Implementing Rules for Aerodromes Airport Master Planning Airport Air Service Development ACI-ICAO Aerodrome Certification* Baggage Screening: Operational and Image Analysis Airport Enterprise Risk Management Developing a Customer Service Culture at Airports* ACI/ICAO User Charges* Airport Collaborative Decision Making (A-CDM) Passengers with Reduced Mobility Workshop Managing Airport Service Quality at Airports GSN 4 - Working with Annex 14 Human Factors for Airport Managers

Economics Economics Safety Safety Economics Safety Mngmt./ Techn. Economics Safety Security Mngmt./ Techn. Facilitation Economics Safety Facilitation Facilitation Safety Safety

11-15 May 15-17 June 14-18 September

Airport Communications and Public Relations* Understanding ICAO Annex 14 Security and Facilitation

Mngmt./ Techn. Safety Security

27-01 25-29 31-05 22-24 31-04 14-16

Airport Safety Management Systems Implementation* ACI-ICAO Aerodrome Certification* Airport Executive Leadership Programme* Passengers with Reduced Mobility Workshop Implemented Branded Customer Service Programmes at Airports Airport Leadership Workshop

Safety Safety Mngmt./ Techn. Facilitation Facilitation Mngmt./ Techn.

Location

Country

Language

Member/ WBP price (USD)

Non-member price (USD)

ONLINE

ONLINE

English

US$1,600

US$2,400

Johannesburg Johannesburg Johannesburg Johannesburg

South Africa South Africa South Africa South Africa

English English English English

US$1,450 US$1,450 US$1,450 US$1,600

US$2,100 US$2,100 US$2,100 US$2,400

Abu Dhabi Incheon Abu Dhabi Kuala Lumpur Kuala Lumpur Incheon Abu Dhabi Abu Dhabi Abu Dhabi Kuala Lumpur Abu Dhabi Abu Dhabi Kuala Lumpur Abu Dhabi Incheon Abu Dhabi Abu Dhabi Abu Dhabi Abu Dhabi

UAE South Korea UAE Malaysia Malaysia South Korea UAE UAE UAE Malaysia UAE UAE Malaysia UAE South Korea UAE UAE UAE UAE

English English English English English English English English English English English English English English English English English English English

US$1,450 US$950 US$1,450 US$1,450 US$950 US$1,450 US$1,600 US$1,450 US$1,450 US$1,450 US$950 US$1,600 US$1,450 US$1,600 US$1,450 US$1,600 US$1,450 US$1,450 US$950

US$2,100 US$1,400 US$2,100 US$2,100 US$1,400 US$2,100 US$2,400 US$2,100 US$2,100 US$2,100 US$1,400 US$2,400 US$2,100 US$2,400 US$2,100 US$2,400 US$2,100 US$2,100 US$1,400

Bucharest Dublin Dublin Dublin Istanbul Riga Dublin Riga Dublin Istanbul Bucharest Vilnius Dublin Bucharest Athens Istanbul Dublin Bucharest

Romania Ireland Ireland Ireland Turkey Latvia Ireland Latvia Ireland Turkey Romania Lithuania Ireland Romania Greece Turkey Ireland Romania

English English English English English English English English English English English English English English English English English English

US$1,600 US$1,600 US$1,450 US$950 US$950 US$1,450 US$1,450 US$950 US$2,000 US$950 US$1,450 US$1,600 US$2,600 US$1,450 US$950 US$950 US$1,450 US$950

US$2,400 US$2,400 US$2,100 US$1,400 US$1,400 US$2,100 US$2,100 US$1,400 US$2,000 US$1,400 US$2,100 US$2,400 US$2,600 US$2,100 US$1,400 US$1,400 US$2,100 US$1,400

Port of Spain Panama City Panama City

Trinidad and Tobago English Panama Spanish Panama Spanish

US$1,600 US$950 US$1,450

US$2,400 US$1,400 US$2,100

San Francisco Montreal Atlanta San Francisco Montreal San Francisco

USA Canada USA USA Canada USA

Africa

Asia Pacific

Europe

Latin America

North America Apr - May May May - Jun June Aug - Sep September

English English English English English English

*Can be takenbe as antaken elective for as the Airport Management Professional Programme (AMPAP) *Can an elective for theAccreditation Airport Management Professional Accreditation **Course availability and dates subject to change. Please visit our website for the most up-to-date information: http://www.aci.aero/Global-Training

US$1,600 US$2,000 US$6,200 US$950 US$1,600 $ 2,250.00 $

US$2,400 US$2,000 US$7,200 US$1,400 US$2,400 2,250.00

Programme (AMPAP) Please visit our website for the most up-to-date information: www.aci.aero/Global-Training

For additional information please contact us at [email protected]


ACI PUBLICATIONS CATALOGUE A comprehensive overview of ACI publications covering all elements of airport operations. Discover how they can help you meet all your business needs!

“Knowing where you want to go is only half the battle; you need to know how to get there. The sharing of knowledge and best practices is the most effective way to accelerate progress by avoiding false starts and wrong turns.” – Angela Gittens, Director General, ACI World

To download the ACI Publications Catalogue Click Here

For more information, please contact us at: [email protected] +1 514 373 1200

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NOW AVAILABLE FOR PURCHASE!

Emergency Preparedness and Contingency Planning

HANDBOOK First Edition 2014

To order your copy, contact us at: [email protected]


New from ACI The ACI Guide to Airport Security Assessment of Human Factors in Checkpoint Security

• Developed to equip airports’ security teams with a deeper understanding of human factors that contribute to effective passenger screening. • Covers organization structures and work processes, the technology component and the interface between man and machine and how to optimize the screening checkpoint’s working environment.

The ACI Guide to Airport Security Assessment of Human Factors in Checkpoint Security

• Includes leading industry practices and assists airports benchmark their strengths and weaknesses.

For more information or for a preview of the document, please visit http://www.aci.aero/Publications/New-Releases

www.aci.aero

+1 514 373 1200

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ACI welcomes new World Business Partners Airport Retail Group AS Region: ACI EUROPE Level: Silver Address: Postbox 1626 Vika 0119 Oslo Norway Website: www.airportretail.no Email: [email protected] Phone: + 0047 909 26 964 Contact: Roel Huinink, Director & Board Member Airport Retail Group (ARG) is a large Norwegian fashion and duty free operator in the Nordic & UK area. The company has concentrated the majority of its business at airports, and is separated into two divisions: Duty Free and Fashion. ARG’s vision is to become the leading operator of airport retail stores, department stores and outlets.

Butterfly Aero Training Region: ACI Africa Level: Silver Small business Address: 33 Avenue de Wagram 75017 Paris France Website: www.butterfly.training Email: [email protected] Phone: + 33 (0) 1 48087239 Contact: Oliver David Butterfly Aero Training is a pioneer aviation industry training company whose core business is online training technology. The company started in France in 2005, founded by Olivier David, who has dual expertise in training processes and information technology.

For more information on the ACI World Business Partners Programme visit: www.wbp.aero


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ACI welcomes new World Business Partners The David King Partnership Ltd. Region: ACI EUROPE Level: Gold Small Business Address: Cherry Tree Corner, North Road Chesham Buis, Amersham, Bucks UK HP6 5NA Website: www.thedavidkingpartnership.com Email: [email protected] Phone: +44 203 289 1457 Contact: David W. King, Founder & Director The David King Partnership specialises in advising and working with shareholders and senior management teams of airports, brand owners, travel retailers and F&B operators. The company’s prime focus is creating value from all consumer-facing commercial revenue activities in airports around the world. David’s expertise and experience comes from working for many years in the travel retail, F&B and hospitality businesses at senior management and main board levels.

International Aviation, Travel & Tourism and Cargo Training & Consulting Institute (IAVIATTCA) Region: ACI Africa Level: Silver Small Business Address: IAVIATTCA Bonanjo Douala Cameroon Email: [email protected] Phone: + 237 656955041 The International Aviation, Travel & Tourism and Cargo Training & Consulting Institute (IAVIATTCA) is both a Partner/Member of major industry organisations/associations such as ICAO, IATA and ACI. Today IAVIATTCA serves the Central African Sub-Region, as well as countries outside the region. The Institute’s mission is to “train, counsel and advise civil aviation personnel, aviation/travel and tourism companies, staff and individuals starting or growing a career in the aviation industry.” Furthermore its focus is on expected industry performance for the next generation aviation professional, with a concentration on emerging industry issues. Finally, training and evaluation are carried with all international norms and standards respected, making diplomas and certificates internationally recognized.


ACI welcomes new World Business Partners Leidos Region: ACI EUROPE Level: Gold Affiliate Address: 2985 Scott Street Vista Vista, California 92081 USA Website: www.liedos.com Email: carterkm@leidos Phone: +1-858-826-5250 Contact: Kimie Carter, Sales and Service Representative Leidos is a leading provider of science and technology solutions in security, health and engineering for hundreds of government and commercial clients around the world. We are a FORTUNE 500 company based in the US, with almost US$6 billion in revenue the past fiscal year and 20,000 employees worldwide.

Roland Berger Strategy Consultants Region: ACI Asia-Pacific Level: Regular (Small) Address: 23/F, Jing An Kerry Center Tower, 1515 Nanjing West Road, Shanghai 200040 China Website: www.rolandberger.com.cn Email: [email protected] Phone: + 86 10 5954 1612 Contact: Julie Zhu, Infocenter Manager Roland Berger Strategy Consultants, founded in 1967, is the only leading global consultancy with German heritage and of European origin. With 2,400 employees working in 36 countries, the company has successful operations in all major international markets, with 50 offices are located in the key global business hubs. Roland Berger advises major international industry and service companies, as well as public institutions. The company’s services cover the entire range of management consulting, from strategic advice to successful implementation (i.e., new leadership and business models; innovative processes and services; M&A, private equity and restructuring; and management support on large infrastructure projects).


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Regional World Business Partner contacts ACI WBP AFR Contact: Ali Tounsi Email: [email protected] Website: www.aci-africa.aero ACI WBP ASIA-PAC Contact: Yulim Lee Email: [email protected], [email protected] Website: www.aci-asiapac.aero ACI WBP EUR Contact: Yulia Plyusnina Email: [email protected] Website: www.aci-europe.org ACI WBP LAC Contact: Javier Martinez Email: [email protected] Website: www.aci-lac.aero ACI WBP NA Christina Thomas Email: [email protected] Website: www.aci-na.org

Watch us on YouTube www.youtube.com/AirportsCouncilWorld We encourage members to submit any interesting videos of airports or airport-related events to us, which we will make available on our YouTube channel. Please contact: Brent Taylor Manager, Digital Marketing & Communications ACI World [email protected]


> Airport World 1, 2015 Now available online

®

The magazine of the Airports Council International

In this issue In the spotlight: Economics & finance Airport report: Denver International IT innovation: Improving the bottom line Plus: People matters & Project watch 6SHFLDOUHSRUW(FRQRPLFV ILQDQFH 6SRWOLJKWRQ'HQYHU,QWHUQDWLRQDO$LUSRUW ,QIRFXV'HOLYHULQJYDOXHWKURXJK,7 3OXV3HRSOHPDWWHUV 3URMHFWZDWFK

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