AT&T Services for IBM® WebSphere® Application Server

p r od u c t B rief

AT&T Services for IBM® WebSphere® Application Server Gain True Business Agility with the Right Web Tools and Expertise Agility. Sure, it’s a business buzzword, but a meaningful one. It’s about being fully equipped to meet customer demands, adapt to market dynamics and overcome competitive threats. To be truly agile, you need the right people and tools to get things done…including a flexible, reliable infrastructure that’s a sound foundation for service oriented architecture (SOA). AT&T Hosting & Application Services, in tandem with IBM WebSphere Application Server (WAS), can boost your agility. We’ll help you build, run, integrate and manage dynamic web applications that keep pace with business change – letting you quickly add new web applications and functionality. WAS Offers Rich Environment, Multiple Configuration Options WAS, a middleware product, helps you deploy and manage applications ranging from simple websites to powerful on-demand solutions. WAS gives you a rich environment for deploying applications, including capabilities for transaction management, security, clustering, performance, availability, connectivity and scalability. WAS also offers multiple configuration options that let you choose the level of capability best suited to your business needs – with the option to expand as your needs evolve. •• WebSphere  Application Server-Express: An easy-to-use, cost-effective solution for developing and deploying dynamic web applications.

•• WebSphere  Applications Server: The core application server compatible with J2EE, Version 1.4 – optimized so it’s easy to administer in a scalable, single-server environment. •• WebSphere  Application Server Network Deployment: Designed for large enterprises that need advanced management and automated performance optimization for their mission-critical applications. Offload Resource-Draining Tasks to an Experienced Provider By taking advantage of AT&T ’s wrap-around services, you can offload hosting, daily maintenance and management and resourcedraining projects…and focus instead on developing complete solutions enabled by WAS. With years of WebSphere experience, AT&T knows how to configure, develop, deploy, manage and maintain your WAS-enabled solution efficiently for the rich functionality, business flexibility and rapid response times you need to meet your business goals. Our credentials include: •• IBM Premier Business Partner •• Skilled in over 150 technologies, including the latest web technologies •• Over a decade of J2EE implementations and WAS operations

Benefits •• Faster time to market for new functionality •• Freedom to focus on strategic activities •• No need to purchase or maintain data center infrastructure •• Reduced operational costs through simplified application management •• Ability to adapt to growth and increased demands by integrating applications within a flexible, scalable service-oriented architecture

Features •• Full range of services for installation, hosting, ongoing management, customizations, migrations, upgrades and fine tuning •• Managed hosting on a secure, flexible utility platform •• Global data centers with state of the art security, SAS 70 Type II audits and multiple disaster recovery •• Highly available systems that reduce expensive downtime to your organization •• Transparent monthly costs •• Flexible options that allow you to fit AT&T’s services into your business model

Product Brief - AT&T Services for IBM® WebSphere® Application Server__________________________________________________________________________ 2

Case Example

Leading Fuel Site Marketer Looks to AT&T to Host and Manage New Loyalty Platform Business Challenge: The company was rolling out a rewards program for retailers that would allow loyal shoppers to earn discounts on gasoline, which they could redeem at local gas stations. They needed a provider to host and manage the platform who could handle all the transactions.

Managed Services: Proactive, Cost-Effective AT&T knows that getting the most value out of WAS requires ongoing application services to prevent problems before they occur. AT&T’s managed services provide ongoing maintenance of the application server and integrated components, including the network, database and operating system. We also handle: •• Tuning •• Application maintenance

Solution •• AT&T’s Utility Platform Hosting and Application Management Services

•• Enhanced application monitoring

Business Value Delivered •• Gained a solution that provided retailers with rapid response times and was consistent with its obligation to meet Payment Card Industry (PCI) standards for security.

•• Content pushes

•• Disbanded its own little hosting center and established a “virtual” development center with AT&T for less cost. •• Was able to create a new product offering by purchasing functionality that allowed the company to offer small, standalone versions of its transaction platform to retailers who required dedicated platforms.

Certified for software

•• Batch jobs

•• Integration •• Reporting Some service providers only host your WebSphere solution. We stand apart because we also manage it and provide full professional services, allowing us to understand possible problems from A to Z – and apply real-life lessons to avoid them. Furthermore, as a result of our experience with WebSphere application environments, we know how to reduce their complexity, which minimizes your IT operational costs. Choose the hosting and application management service level that best matches your business needs. •• Standard Service – We give you secure access to the application via our Managed Application Services Tool (MASTSM ); you configure and administer the WebSphere environment.

Professional Services: Meeting Your Specific Needs Let AT&T’s experienced team of professionals extend the power of WAS and meet the highly specific needs of your business. We can provide a variety of project-based services specific to the application server and integrated components, including customizations, functional changes, bug fixes, enhancements, third-party integration, and major feature pack releases. •• Assessment Services - Short upfront consulting engagements to analyze and assess your existing WAS instance for both potential improvements and AT&T hosting readiness. •• Installation Services – Our certified developers will work with you to size, scope, install, configure and deploy your WebSphere Application Server. •• Custom Application Development – Our team of J2EE experts will coordinate all phases of even the most complex projects—from custom design through implementation, as well as hosting, management and ongoing support. •• Migration and Upgrade Services – We can migrate your solution to WAS from other application servers, migrate to different versions of WAS or upgrade to newer releases.

AT&T Hosting & Application Services (H&AS) combines the power of AT&T’s network, hosting capabilities and application expertise acquired with AT&T’s purchase of USi.

•• Premium Service – We assume full responsibility for the environment.

For more information call 800.809.3003 or contact your AT&T Representative. Visit us at www.att.com/business.

10/22/2008 AB-1478 © 2008 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.