AWARD ENTRY GUIDELINES

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2016

27 APRIL 2016 MARINA BAY SANDS SINGAPORE

AWARD ENTRY GUIDELINES

WWW.AGEINGASIA.COM Organised by:

Held in conjunction with:

INTRODUCTION The Oscars of Asia Pacific’s eldercare industry is now calling for submission! The first of its kind in the Asia Pacific region, the Asia Pacific Eldercare Innovation Awards was created to provide an annual recognition to organisations in the Asia Pacific that demonstrate eldercare innovation in their business, operational and service models to change the way our older adults age. Bringing together top industry leaders and professionals for the fourth time, the Asia Pacific Eldercare Innovation Awards Dinner Ceremony will be held on 27 April 2016 at the Marina Bay Sands Convention Centre to celebrate and applaud efforts that deliver dignity, health and happiness to the region’s older adults. The 4th Asia Pacific Eldercare Innovation Awards is held in conjunction with the annual international 7th Ageing Asia

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The awards aim to recognise Asia Pacific’s care organisations who have gone the extra mile to improve health, quality of life and independence for our elderly.We hope to improve the image of the care industr y in our region by focusing on the innovative contributions oforganisations and their teams. -

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AGEING ASIA, Organiser of The Asia Pacific Eldercare Innovation Awards

Innovation Forum held in Singapore from 26-27 April, and is one of the activities in the International Ageing Week in Singapore.

4th Asia Pacific Eldercare Innovation Awards 2016 | www.ageingasia.com

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2015 WINNERS GALLERY FACILITY OF THE YEAR - RESIDENTIAL AGED CARE WINNER: GINMOKUSEI by Silverwood Co. Ltd, Japan

FACILITY OF THE YEAR - INDEPENDENT SENIORS LIVING WINNER: JETA GARDENS by Jeta Gardens (Qld) Pty Ltd, Australia

BEST HOME CARE OPERATOR WINNER: RDNS, AUSTRALIA

BEST REHABILITATION OPERATOR WINNER: THE SALVATION ARMY PEACEHAVEN NURSING HOME, Singapore

BEST WELLNESS PROGRAMME WINNER: LOVE THE WAY YOU LIVE by ECONLIFE! Hub, Singapore

BEST ACTIVE AGEING PROGRAMME WINNER: MARK MORAN HAPPINESS PROGRAM by Mark Moran Group, Australia

BEST DEMENTIA CARE PROGRAMME WINNER: SMART ACADEMY by Hong Kong Sheng Kung Hui Welfare Council Limited, Hong Kong SAR

BEST TECHNOLOGY FOR OPERATIONAL EFFICIENCY WINNER: NEOS + CARE by Orix Living Corporation, Japan

BEST SILVER ARCHITECTURE WINNER: MARK MORAN VAUCLUSE by Mark Moran Group, Australia

BEST PRODUCT TO SUPPORT AGEING-IN-PLACE WINNER: EASY CARE COMMUNITY SUPPORT PROJECT FOR CAREGIVERS by Hong Kong Sheng Kung Hui Welfare Council Limited, Hong Kong SAR

2016 AWARDS CATEGORIES 1.

PEOPLE’S CHOICE: CHANGEMAKER OF THE YEAR 2016

2.

FACILITY OF THE YEAR - INDEPENDENT SENIORS LIVING

NEW!

Recognition of outstanding personnel within the organisation who possesses recommendable qualities and has contributed innovations, ideas or solutions that induced positive change. This is a FREE nomination category. Winner of this category will be based on votes from the public

Provides the most conducive environment for older adults to age well with access to care

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FACILITY OF THE YEAR - RESIDENTIAL AGED CARE Provides the most conducive environment for older adults to age well with access to care

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BEST HOME CARE OPERATOR

5.

BEST REHABILITATION OPERATOR

SUBMISSION DEADLINE EXTENDED! 29 February 2016, 5PM (+8 GMT)

Delivery of services to support ageing-in-place

Enabling improvements for daily living, strength, and wellbeing

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KEY DATES TO NOTE

BEST ACTIVE AGEING PROGRAMME

AWARDS CEREMONY &DINNER 27 April 2016, 7:15PM TILL LATE Networking Cocktail commences at 6:15PM

Interest group, activity group, performance group or special events

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BEST DEMENTIA CARE PROGRAMME Activities, care or rehabilitation for older adults with dementia

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BEST TECHNOLOGY FOR OPERATIONAL EFFICIENCY Reduces workload for staff, process improvements and new approach to care delivery

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BEST PRODUCTIVITY INNOVATION IMPLEMENTATION Improvement and development of processes, programmes and services

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BEST PRODUCT TO SUPPORT AGEING-IN-PLACE

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BEST SILVER ARCHITECTURE

Improves quality of living for older adults, user friendliness and affordability

Universal design with social, health and wellness engagement spaces

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BEST WELLNESS PROGRAMME Encouraging wellness and promoting healthy lifestyle 4th Asia Pacific Eldercare Innovation Awards 2016 | www.ageingasia.com

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2016 AWARDS JUDGING PANEL

Professor Alfred Chan Chairman Elderly Commission Government of Hong Kong SAR

Dr Audrey Weiner President and CEO Jewish Home Lifecare USA

Mr Fabian Bigar Director (NKEA Healthcare) & (NKRA Low Income Household) Performance Management and Delivery Unit (PEMANDU) Prime Minister's Department Malaysia

Professor Hiroyuki Murata CEO Centre for Studies on Ageing Societies Japan

Mr John Collyns Executive Director Retirement Villages Association (NZ) Inc New Zealand

Ms Mary Wood Executive Director Retirement Living Council Australia

Ms Ninie Wang Founder & CEO Pinetree Care Group Committee Member National Senior Service Industry Advisory China

Mr Wilfred Tan Acting Chief Information Officer Agency for Integrated Care (AIC), Integrated Health Information Systems Pte Ltd (IHiS) Singapore


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OVERVIEW OF SUBMISSION All entries and required items are to be submitted online via www.ageingasia.com This document has been designed to assist you with your online submission. Kindly read the following guidelines and requirements to ensure your online submission(s) are successfully entered.

ENTRY DETAILS

ADDITIONAL SHOWCASE

IMPORTANT NOTES

Each category submission is customised according to the nature of the award. Kindly refer to page 9 & 10 for the judging criteria or proceed to www.ageingasia.com

To be profiled at the 7th Ageing Asia Innovation Forum 2016, showcase package includes: • 1 X Exhibition Table Top space at AAIF2015 (26-27 April) • Branding & publicity in the 4th Asia Pacific Eldercare Innovation Awards 2016 official Awards Booklet distributed during the Awards ceremony

Submission deadline: Announcement of finalists: Awards Ceremony & Dinner:

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Finalists will be featured in the award’s marketing collateral. Information will not be edited by the organiser after submission. Therefore kindly furnish with the accurate information.

ENTRY FEES Early Bird Rate (Ends 20 November 2015) S$300 per entry Regular Rate (from 21 November 2015) S$550 per entry The category ‘PEOPLE’S CHOICE: CHANGEMAKER OF THE YEAR 2016’ is a FREE nomination

DINNER TICKET / TABLE BOOKING Single Dinner Ticket Early Bird Rate (Ends 14 December 2015) S$380 Regular Rate (after 15 December 2015) S$400 Table Booking (10 Dinner Tickets) S$3,300

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Interview with the CEO Includes CEO’s photo and profile Company logo and URL Listing of company’s contact details 1 x full page, full colour advertisement in the 7th Ageing Asia Innovation Forum conference documentation 1 X ticket to the the 4th Asia Pacific Eldercare Innovation Awards 2016 Ceremony & Dinner

For further assistance / enquiries, please contact Sylwin Angdrew [email protected] +65 6441 0474

29 February 2016 TBD 27 April 2016

First entry fee is waived for Ageing Asia Alliance members.

All finalists will receive one (1) complimentary ticket to the 4th Asia Pacific Eldercare Innovation Awards Dinner. Finalists will have the opportunity to showcase their submissions at the 7th Ageing Asia Innovation Forum. Entry to the Facility of the Year category: Organisations who have entered this category within the last 2 editions of the Awards are not allowed to enter the same facility for the 2016 Awards. Different facilities from the same organisation are however eligible for submission. Organisations can submit for multiple categories, but each organisation is only allowed to submit one (1) entry per category.


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ENTRY SUBMISSION* - CORE INFORMATION All entries and required items are to be submitted online via www.ageingasia.com Please note the following will be prompted during the online submission process. The core submission document is COMPULSORY for all categories. Please submit one core submission document per category entry and it should not exceed 15 pages. Content for the core submission document is as per the judging criteria and it will supplement your online submission form for the Awards judges’ reviewing process. Any or all information (unless specified as confidential and for use only for the Awards administration) may be used during and after the Eldercare Innovation Awards Dinner Ceremony, and on any and all related materials including trophies, signage, certificates and write-ups in all marketing collaterals.

CONTACT PERSON

SUBMISSION OF DOCUMENT

FORMATS --

Salutation: First name: Last name: Designation: Email address: Mobile number (include country code): Direct telephone (include country code):

Each category submission is customised according to the nature of the award. Kindly refer to page 9 & 10 for the judging criteria or proceed to www.ageingasia.com

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ORGANISATION INFORMATION Organisation name: Company address: Years of operation: Salutation: First Name of Head of organisation: Last name of Head of organisation: Head office country: Total staff strength: Management team member strength: Nature of business: Corporate profile: (no more than 120 words)

CORE SUBMISSION DOCUMENT -The core submission document is COMPULSORY for all categories. Please submit one core submission document per category entry and it should not exceed 15 pages. Content for the core submission document is as per the judging criteria and it will supplement your online submission form for the Awards judges’ reviewing process.

Please ensure the following are included in your core submission document • Company Logo • Cover page with: Category Facility Name / Event / Programme / ProductName Organisation / Person’s name • Judging criteria responses For multiple submissions, tailor each entry to its respective category guidelines. Appendix: Supporting documentation (Relevant images, screenshots, graphs, charts, illustrations, videos, Youtube URLs etc). Please note that supporting documents are not mandatory. Filenames should not include any special characters, such as &, _, (, @, #, $, %, and the like. Please keep the filenames short and simple. In order for the files to be uploaded smoothly online, they should only contain alphanumerical characters and not contain spaces.

*NOTE: The above submission guideline does not apply to the category: PEOPLE’S CHOICE: CHANGEMAKER OF THE YEAR 2016

Core Submission Document: .pdf Supporting documents: .pdf. .ppt, .doc, .xls Images: .jpg Recommended file size (all documents): 10MB Min resolution for images: 300dpi Font: Arial, size 8 Pages: No more than 15 (Excluding cover page) Video: A video is a good supporting document, but it is not compulsory. For videos, you may upload them into any video-sharing websites e.g. YouTube. Set the privacy setting to ‘Unlisted’ so that the video is accessible to only those with the link. Include the direct link in your Core Submission Document. All video file submissions are to be in MP4 format, not exceeding 2 minutes.

IMPORTANT -File names should not contain special characters, please label as per following: . Submissions for category ‘Best Facility of the year’ REQUIRE A COMPULSORY video submission. Kindly email the videos/ image copies of high resolution to [email protected]. Otherwise, you may email the files via a dropbox link or via www.wetransfer.com


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JUDGING CRITERIA NEW! 1. PEOPLE’S CHOICE: CHANGEMAKER OF THE YEAR 2016

3. FACILITY OF THE YEAR - RESIDENTIAL AGED CARE*

Recognition of outstanding personnel who possesses recommendable qualities and has contributed innovations, ideas or solutions that induced positive change. This is a FREE nomination category. Winner of this category will be based on votes from the public


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Name of nominee Designation of nominee Company of nominee Country of nominee Why do you think the nominee deserves this distinguished award? (100 words)

2. FACILITY OF THE YEAR – INDEPENDENT SENIORS LIVING*

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Facility name Facility description (50 words) Care philosophy & vision (30 words) Cost to rent / purchase, monthly or annual service fees (As per USD) Staff to client ratio Staff size No. of clients How does this facility enable ageing-in-place? (50 words) How does this facility encourage social interaction and wellness activities that enable healthy ageing? (50 words) How does this facility use technology to create a safer living environment? (50 words)

5. BEST REHABILITATION OPERATOR Enabling improvements for daily living, strength, and wellbeing

Facility name Facility description (50 words) Care philosophy & vision (30 words) Cost to rent / purchase, monthly or annual service fees (As per USD) Staff to client ratio Staff size No. Of clients How does this facility create a second family and support network? (50 words) How do the programmes and activities help to improve cognitive skills, social interaction and health? (50 words) How does this facility use technology to create a safer living environment? (50 words)

4. BEST HOME CARE OPERATOR

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Operator name Care philosophy & Vision (30 words) Description of Home Care Services (50 words) Service fees (As per USD) Staff to client ratio Staff size No. Of clients How does this service support independence, and encourages improvements in performing daily living activities? (50 words) How does this service create a second family and support network? (50 words) How does this service provide a personal and customised care service within your own home? (50 words)

*NOTE: Entry to the Facility of the Year category: Organisations who have entered this category within the last 2 editions of the Awards are not allowed to enter the same facility for the 2016 awards. Different facilities from the same organisation are however eligible for submission

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Operator name Care philosophy & Vision (30 words) Description (50 words) Service fees (As per USD) Staff to client ratio Staff size No. Of clients How does this service provide motivation for clients to improve? How does this service increase strength and confidence for daily living, strength and wellbeing? (50 words) What is your organisation’s care philosophy? (50 words) Please list up to 10 clients who have implemented this product

6. BEST ACTIVE AGEING PROGRAMME

Delivery of services to support ageing-in-place

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Interest group, activity group, performance group or special events

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Programme name Programme description (50 words) How often is this programme being run? How much does it cost to run this programme? (As per USD) Name of staff who developed this programme Job title of staff Staff size How does this programme encourage physical activity? (50 words) How is the programme fun and socially interactive? (50 words) How easy is it for older adults to participate? (50 words)


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JUDGING CRITERIA 7. BEST DEMENTIA CARE PROGRAMME Activities, care or rehabilitation for older adults with dementia

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Programme name Programme description (50 words) How often is this programme being run? How much does it cost to run this programme? (As per USD) Name of staff who developed this programme Job title of staff Staff size How does this programme enable dignity? (50 words) How does this programme support independence? (50 words) How does this programme improve health? (50 words)

11. BEST SILVER ARCHITECTURE

9. BEST PRODUCTIVITY INNOVATION IMPLEMENTATION

Universal design with social, health and wellness engagement spaces (Developments that have yet to be launched are welcomed to submit for this category)

Improvement and development of processes, programmes and services

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Product name Country Description (120 words) Who is the target user? What is the cost of implementation? (As per USD) How will this enable cost savings? (50 words) How will this enable more efficient resource allocation? (50 words) Demonstrate how this will improve or provide innovation in processes, programmes and services? (50 words)

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Facility name Country Architect name, Designation, Firm and Country Description of facility Who is the target user? How does this design enable social interaction and conversations? (50 words) How does this design integrate universal design and technologies? (50 words) How does this design provide health and wellbeing activity spaces? (50 words)

8. BEST TECHNOLOGY FOR OPERATIONAL EFFICIENCY

10. BEST PRODUCT TO SUPPORT AGEING-IN-PLACE

Reduces workload for staff, process improvements and new approach to care delivery

Improves quality of living for older adults, user friendliness and affordability

12. BEST WELLNESS PROGRAMME

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Product name Country Description (120 words) How often will this product be used? (Annually/ monthly/ weekly/daily) How much does it cost to run this technology product? (As per USD) How does this technology reduce processes, paperwork or administration? (50 words) How user friendly (ease of use / staff training provided / customer support) is this technology? (50 words) How affordable is this technology? (50 words)

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Encouraging wellness and promoting healthy lifestyle

Product name Country Description (120 words) Who is the target user? What is the cost of implementation? (As per USD) How will this product improve quality of living for older adults? (50 words) How user friendly is this product? (50 words) How affordable is this product? (50 words) Please list up to 10 clients who have implemented this product

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Programme name Programme description (50 words) How often is this programme being run? How much does it cost to run this programme? (As per USD) Name of staff who developed this programme Job title of staff Staff size How does this programme improve health? (50 words) How does this programme encourage physical activity (50 words) How is this programme fun and socially interactive? (50 words)


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NOTE Incomplete submissions or those that do not meet the criteria will not be qualified for judging. Entry fees are non-refundable. Entries will not be considered for judging if payment is not received by the submission deadline.

ABOUTTHE AWARDS LOGO The awards logo includes a human element that represents the importance of empathy and passion by the people who work hard each day to raise the quality of life for older adults.

Decisions made by the Awards judging committee will be deemed as final. Without prior notice, Ageing Asia Pte Ltd reserves the right to merge categories or dissolve any categories should it be deemed necessary. Entries in that category/ categories will not be refunded should a category or categories be dissolved. Ageing Asia Pte Ltd reserves the right to amend necessary changes in regards to the event datelines, venue, programme etc. without prior notice. The entrant agrees that Ageing Asia Pte Ltd will not accept responsibility for errors or omissions reproduced in the presentation or for work lost or damaged under any circumstances. The entrant grants Ageing Asia Pte Ltd permission to show material from the entries at the awards presentation, in the Awards’ marketing materials and at any time as deemed appropriate. For further enquiries, please contact us at: Ageing Asia Pte Ltd 87 Beach Road, Chye Sing Building #05-03, Singapore 189695 T: (65) 6441 0474 · F: (65) 6491 6578 E: [email protected]

ABOUT AGEING ASIA Ageing Asia is an Ageing Market Consultancy Social Enterprise with the mission to change the way we age in Asia Pacific. We facilitate collaborations and strategic partnerships between CEO-level business, government and community leaders to access Asia Pacific's US$3.3 trillion silver industry through a combination of in-depth industry research and networking with key decision makers in the business of ageing. We also provide consulting to organisations seeking global best practices in housing, health and care models that can be translated for the Asian market place. Each event organised by Ageing Asia allocates at least 10% of the revenue to sponsor participants in not-for-profit sector in Singapore with free tickets and discounted rates to the events. Our charity initiative is the Art for Seniors Project that we developed to promote intergenerational bonding and interaction, and to brighten nursing homes through art. Our Core Services that enable access into Asia Pacific’s US$3.3 Trillion Ageing Market: • Strategic Partnerships • Market Intelligence • Industry Training

7TH AGEING ASIA INNOVATION FORUM 2016 The annual Ageing Asia Innovation Forum (AAIF) is an international platform held annually in Singapore that connects CEO level business, government and community leaders to invest and collaborate on business opportunities in Real Estate, Healthcare, Wellness, Finance, Technology and Senior Care. AAIF aims to showcase the world’s most innovative models of care that will improve quality of living and happiness of older adults in Asia Pacific, focusing on Healthy Ageing, Independent Ageing and Dignified Ageing. The 2016 theme of ‘Integrated Care and Ageing Friendly* Communities’ was chosen to reflect the changing needs of ageing baby boomers who desire to age-in-place, with relevant housing, health and communities services that can evolve to suit their changing requirements as they age. AAIF2016, to be held from 26-27 April 2016 at the Marina Bay Sands Convention Centre will be showcasing the world’s most innovative and sustainable housing, healthcare, wellbeing and community models that support ageing-in-place. This premier industry platform looks to bringing together 500 industry representatives from over 20 countries to access investment and partnership opportunities in Asia Pacific’s US$3.3 Trillion ageing market. AAIF2016 is held in conjunction with the International Ageing Week in Singapore.

International Keynote Speaker

DR AUDREY WEINER PRESIDENT AND CEO JEWISH HOME LIFECARE, USA

Audrey S. Weiner, DSW, MPH is President and CEO of the Jewish Home Lifecare in New York, which serves 12,000 elders each year through its postacute rehabilitation, long term skilled nursing, senior housing, certified home health agency, adult day health care and care management services. She received her doctorate in Social Welfare Administration from the Graduate Center of the City University of New York and her Masters in Public Health from Yale University. She is the founding editor of the Journal of Social Work in Long-Term Care. She edited the first text on culture change in long-term care with Judah Ronch, PhD, and in 2013 edited Culture Change in Elder Care and Models and Pathways for Person-Centered Elder Care, both published by Health Professionals Press and edited with Judah Ronch. She is a board member and immediate past chairperson of LeadingAge, past chairperson and member of board of the Continuing Care Leadership Coalition, the New York area non-profit long term care provider association, and a member of the Board of Greater New York Hospital Association. She previously chaired the LeadingAge Ethics Commission and Talent Cabinet.

*Ageing Friendly Communities is a concept proposed by Professor Hiroyuki Murata.

Activities at the International Ageing Week in Singapore (25 – 28 April 2016) •

25 April: Future of Home Health and Social Care Masterclass

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25 April: Future of Dementia Care Masterclass

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26 April: 7th Ageing Asia Innovation Forum Day 1

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26 April: Ageing Asia Product Launch

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27 April: 7th Ageing Asia Innovation Forum Day 2

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27 April: 4th Asia Pacific Eldercare Innovation Awards DinnerCeremony 28 April: Future of Culture Change Transformation and Care Management Masterclass

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28 April: Future of Hospice and Palliative Care Masterclass Registration for the 7th Ageing Asia Innovation Forum and activities are open. For further enquiries / registration, please contact Sylwin Angdrew at [email protected] or call +65 6441 0474


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