Basic Orientation.pdf - Google Drive

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Passes Knife Certification Test Class. Handout Passport stamped. Passes Facts of ZCoB Life Test Handout Written test. Cu
Welcome to your Basic Orientation Training Passport! Why We Use Training Passports • They clarify what your manager expects you to know and by when. No one expects you to know everything in your first week! • They give you the resources to complete orientation at your own pace. We expect within 90 days from your hire date. • They empower you to take responsibility for your training. Take the lead and ask your trainers to cover what’s in your passport.

Tips For Completing Your Training Passport • Review each line on your passport and ask your manager if you have questions of clarification. • Ask your trainers to sign off on each line as you complete the on-shift training. • Review the ZCoB Class Calendar; ask your manager how to request time to attend the classes you need. • Sign up for classes that fit in your schedule; RSVP to the instructor. • ASK FOR HELP (ask D4P or the class owner) if you can’t fit a class you need into your schedule. • Know the location of each class; ask for help if you are confused. • Take Food Safety within 90 days or you’ll be taken off the schedule until you do. • Keep your passport intact. If you lose it, get a replacement from your manager. • Turn it in to your manager once you’ve completed all the tasks and have gotten them signed off.

Why Completing Orientation Is Good For YOU! The following benefits aren’t available for Temporary or Occasional staff: • PTO (Paid Time Off) – The sooner you complete orientation, the more PTO you’ll have available to you when you complete eligibility requirements. • If you’re FULL-TIME, you’ll receive an additional PTO day if you complete orientation within 90 days from your hire date. • Get a discount card and receive discounts all around the ZCoB. • Sign up for UofZ programs that offer monetary awards after completion. • Receive $30 towards the cost of Slip Grips (slip-resistant shoes). • Get reimbursed for 25% of the cost of a massage from a certified therapist. • Receive a Free BAKE! Class coupon. Updated 10/1/2013

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Training Plan: General ZCoB Orientation

Name:

Position:

Timeframe: From Day 1

Reward: See Day 90 Knowledge Area General Knowledge

Tasks Arrives on time for all scheduled shifts Punches in and out correctly, taking responsibility for correcting missed punches Follows proper procedure for sick calls Practices good personal hygiene; follows dress code Treats customers and co-workers with courtesy and respect Maintains a clean and sanitary work space Takes no careless action, minimizing risk of injury to self or others and minimizing product loss Recognizes and acknowledges errors and potential quality problems

Knows location of OSHA Material Safety Data Sheets (MSDS) Updated 10/1/2013

Training Vehicles

Tests/Measurement

On-the-job

Observation and feedback

On-the-job

Observation and feedback

On-the-job

Observation and feedback

On-the-job

Observation and feedback

On-the-job Zingermanʼs Staff Guide On-the-job On-the-job Zingermanʼs Staff Guide On-the-job Zingermanʼs Staff Guide On-the-job

Observation and feedback Observation and feedback Observation and feedback

Observation and feedback Observation and feedback

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Sign-Off/ Date

Training Plan: General ZCoB Orientation

Name:

Position:

Timeframe: By Day 60

Reward: See Day 90 Knowledge Area ZCoB Overview

Tasks Attends Welcome to ZCoB Attends Zingermanʼs Employment Experience Attends Zingermanʼs Guide to Benefits

Training Vehicles Class (2.5 hours)

Tests/Measurement Passport stamped

Class (1.5 hours)

Passport stamped Passport stamped

Customer Service

Passes Facts of ZCoB Life Test Attends The Art of Giving Great Service Passes Basic Customer Service Test

Class (1.5 hours) Class Handout Handout Class (2.5 hours) Handout

Sanitation & Safety

Attends Food Safety Class*

Class (2 hours)

Passport stamped

Handout

Passport stamped

Huddle

Passport stamped

Passes Knife Certification Test

Finance

Passes Basic Food Safety & Sanitation 101 Test* Attends a department huddle

Passport stamped Written test Passport stamped Written test

* NOTE: You cannot work beyond 90 days unless this requirement is completed. Updated 10/1/2013

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Sign-Off/ Date

Training Plan: General ZCoB Orientation

Name:

Position:

Timeframe: By Day 90

Reward: Earn PTO accrual (when you meet other eligibility requirements), discount card, BAKE! Coupon Knowledge Area

Tasks

Attends Diversity Class Attends Safety Dance Class or businessspecific safety requirement Attends DOR 101 Class Attends one food class (as specified by your business) Updated 10/1/2013

Training Vehicles Class (2 hours)

Tests/Measurement Passport stamped

Class (2 hours)

Passport stamped

Class (2 hours)

Passport stamped

Class

Passport stamped

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Sign-Off/ Date