Beyond regulation: how operational risk best-practice ... - OpRisk Europe

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Beyond regulation: how operational risk best-practice is adding value to the business Join the OpRisk community at the flagship OpRisk Europe conference. Now in its 15th year, this event has firmly established itself as the pre-eminent meeting place for operational risk executives. in the face of massive regulatory change, it is now more important than ever to remain up-to-date with complex industry developments and share experience on how to confront the challenges facing the industry. Conference highlights for 2013: Network with over 200 leading operational risk professionals at the largest event of this kind in the year

Meet the regulators and get up to date on regulatory developments and what to expect in the year ahead

Get practical advice from experienced professionals on how to overcome current market challenges

Strengthen your links with decision makers, your peers and leaders in the industry Understand how to limit the impact of a social media event Learn how to protect your business from capital losses Compare and benchmark your operational risk framework against other successful institutions

Prepare your business for new threats and develop business resiliency and continuity plans Hear from operational risk’s most influential figures on how to address the challenges they expect in the year ahead

Don’t miss out on hearing from the OpRisk Europe keynote speakers: Commissioner Scott O’Malia of the US COMMODITY FUTURES TRADING COMMISSION Lewis O’Donald, Global Chief Risk Officer, NOMURA HOLDINGS Mitsutoshi M. Adachi, Chair, SIG Operational Risk Subgroup, BASEL COMMITTEE, Director, Examination Planning and Review Division, BANK OF JAPAN

Register now W: opriskeurope.com | T: +44 (0)207 484 9894 | E: [email protected] Presentation sponsors:

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11-14 June 2013, London opriskeurope.com

Dear Executive, And we’ll be looking at other areas of operational risk as well – the fast-growing threats of an ever more connected world, such as cyber attack and the reputational risks associated with social media, and also more enduring concerns of culture and risk appetite.

The credit crisis of 2008 is almost five years behind us, but the financial industry is still very far from smooth sailing. Economic recovery in Europe has been lacklustre, with the eurozone debt crisis still causing tension across the continent, and the foundations of the banking world have been shaken by the continuing revelations of the extent of the Libor-fixing scandal – with implicated banks preparing to pay billions in fines and settlements, and possibly untold more in civil damages.

And we’ll also be devoting plenty of time to the mechanics of operational risk management, with presentations on setting limits and controls, the use of scenarios, developing operational risk policies and collecting loss data. Operational risk is now the most important threat to the financial industry – and there’s no better place to learn how to face it than at OpRisk Europe in London this June.

In London this summer, delegates to OpRisk Europe 2013 will have a chance to hear from the industry’s leaders about how to face the whole gamut of operational risks. Keeping up with regulatory reform is a prime concern, of course – and we will have senior regulators from the UK FSA, the European Banking Authority, and central banks across the continent discussing the direction that regulations will take, and the challenges this will raise for financial institutions. Our keynote speakers are Mitsutoshi Adachi, chair of the Basel Committee’s Sigor operational risk subgroup – with an unparalleled perspective on the future of capital regulation – and the CFTC’s Scott O’Malia.

I look forward to seeing you there.

Alexander Campbell Editor, Operational Risk & Regulation

Speakers:

Anders Nordlander

Stuart Mills

Robert Huebner

Charlie Beach

Andrew Sheen

John Wertheim

Chief Risk Officer, SWEDISH CENTRAL BANK

Head of IB ORC, UBS

Director Group Operational Risk, RBS

Manager, Risk Frameworks and Governance Team, Risk Infrastructure and Capital Department, Risk Specialists Division, FSA (PRA from 1 April)

Director, Deputy Global Head ORM, Head Portfolio Management & Governance, Head Strategic Projects, DEUTSCHE BANK

EMEA Head of Operational Risk, MORGAN STANLEY

Who should attend? Chief Risk Officers Global Heads of Operational Risk Heads of Group Operational Risk Heads of Operational Risk Operational Risk Managers Operational Risk Analysts Heads of Risk Management Heads of Risk Control Risk Managers Heads of ERM Heads of Compliance

Managing Directors, Directors, Vice Presidents and Associates within Operational Risk Operational Risk Policy and Support Basel Project Managers/ Co-ordinators Heads of Corporate Governance Senior Bank Examiners Bank Supervisors Fraud Managers and Directors Risk and Compliance Directors Fraud Examiners Fraud Inspectors Threat and Fraud Assessment Directors

How to register:

W: opriskeurope.com T: +44 (0)207 484 9894 E: [email protected]

Complete the form on the back and fax to: +44 (0)207 504 3730

Two separately bookable pre-conference workshops 11 June 2013, London

Workshop 1 Operational Risk Appetite ‘measuring success and failure’ Led by Steve Bhatti, Head of Firm-Wide Operational Risk, SANTANDER 08:30

Registration and breakfast

09:00

Introduction to appetite What is operational risk appetite Key components of an appetite framework

10:30

Morning coffee break

11:00

Developing an appetite framework Selecting an approach Complexity versus simplicity

12:30

Lunch

13:30

Implementation challenges Appetite levers Modelling appetite

15:00

Afternoon coffee break

15:30

Feedback Limitations

17:00

End of workshop

The relationship between operational risk appetite and other framework components

Oversight and governance Obtaining buy in

Measuring success and failure Capital implications

Q & A

Workshop 2 Scenario Analysis: A forward looking perspective of a bank risk profile Led by Bertrand Hassani, Head of Major Risk Management and Scenario Analysis, SANTANDER 08:30


09:00

Introduction to scenarios Scenarios: general case Operational risk scenarios

10:30


11:00

Leading a scenario workshop Preparing the story lines Data set analysis

12:30

Lunch

13:30

Integration of scenarios in models Operational risk modelling Specific scenario models

15:00


15:30

Advanced methodologies for scenario analysis Correlation, dependencies and contagion Relationship between operational risk, liquidity risk and systemic risk

16:00

End of workshop

Place of scenarios in the operational risk framework Operational risk management related to the scenario analysis

Preparing the workshop pack Challenging the outcome: methodologies

Combination of data and scenarios in the loss distribution approach Impact on capital charges

The construction of a global bank resilience assessment model Next steps

How to register:



Day One Wednesday 12 June 2013, London 08:00


08:50

Welcome address: Alexander Campbell, Editor, OPERATIONAL RISK & REGULATION

09:00

Keynote address: Commissioner Scott O’Malia of the US COMMODITY FUTURES TRADING COMMISSION

09:40

Regulatory panel: Regulatory update for operational risk practitioners Pain points for op risk managers in new regulation Regulatory scrutiny: where banks might fall down A priority check-list for op risk managers

KEYNOTE

PANEL

Frank Corleis, Federal Financial Supervisory Authority, BAFIN Rudi Bonte, Special Representative for Banking Supervision, NATIONAL BANK OF BELGIUM Bernd Rummel, EUROPEAN BANKING AUTHORITY Andrew Sheen, Manager, Infrastructure Team, Risk Specialists Division, FSA (PRA from 1 April) 10:40

Morning coffee break Stream one: Building an op risk framework that adds value

Stream two: Forecasting and mitigating tail events

11:10

Chairman’s opening remarks Simon Ashby, Head of the Accounting and Finance Group, PLYMOUTH BUSINESS SCHOOL

Chairman’s opening remarks Carsten Steinhoff, Head of Operational Risk, NORDDEUTSCHE LANDESBANK

11:20

Reducing operational risk through improved visibility across sales and trading Understanding the business impact of poor visibility Becoming proactive in detecting, understanding and preventing risk Using technology to provide a holistic view Laura Hutton, Fraud & Financial Crime Solutions Director, SAS UK & Ireland

Managing operational risk in a retail bank – challenges and best practice Operational risk management at UniCredit Bank Hungary (governance, reporting, measurement) Mitigation of operational risks Establishing the annual assessment system of colleagues involved in the operational risk network. Apor-Nagy Emese, Head of Operational and Reputational Risk Controlling, UNICREDIT BANK HUNGARY

12:00

New approaches to loss data collection Overcoming data gaps What the regulator expects How much data is enough? Simon Tse, Deputy Director Operational Risk, SANTANDER

Challenges in setting up and running an effective, value added op risk management Choosing an appropriate process model to asses process related risks Defining metrics to prioritize risk and facilitate a successful risk dialogue Getting reliable data Setting up meaningful risk reporting Avoiding adverse incentives Ellen Davis, Director of Workflow Proposition Marketing,THOMSON REUTERS ACCELUS Beat Hodel, Chief Risk Officer and Member of the Extended Executive Board of the RAIFFEISEN GROUP

12:40

Lunch

13:40

Building an AMA model on budget Effective processes for measuring and allocating capital under AMA What to do after you qualify for AMA How to sustain a successful and robust framework Speaker to be confirmed, please visit opriskeurope.com for updates

Cybersecurity and service resilience Michael Paisley, Head of Operational Risk Unit, IT & Operational Risk, SANTANDER

14:20

Current regulatory concerns The role of modelling in Operational Risk Common issues when calculating pillar 2 Do the three lines of defence have a role in operational risk Andrew Sheen, Manager, Infrastructure Team, Risk Specialists Division, FSA (PRA from 1 April)

OpRisk budgeting and risk mitigation Achieving loss data completeness via general ledger analysis Development of an operational risk budget Implementation of OR budget and link to risk Mitigation and measures Guenther Helbok, Head of Operational Risk and Reputational Risk, Credit Risk Validation and Basel Compliance, UNICREDIT BANK AUSTRIA

15:00

Presentation: Linkage between firm-wide risk appetite and a granular system of limits and controls Identifying controllable vs. non-discretionary risks and measuring their contributions to risk profile Calibrating limits to risk appetite Operational risk: inherent risks and effectiveness of mitigants and controls Speaker to be confirmed

Leveraging the op risk framework to implement a reputational risk management process Reputational risk and its link to op risk and other risk types Governance structure for managing reputational risk at HypoVereinsbank/role of the op risk managers Regular reputational risk identification and assessment (RTB) Petra Merl, Head of Operational Risk, HYPOVEREINSBANK

15:40


16:00 Panel discussion: Embedding operational risk in the front office How do you raise risk awareness of operational risk within business units? Changes in organizational structure due to regulation: what is acceptable going forward?

Adapting to new business needs: comparing experience Getting the business ready for new regulation

PANEL

Moderator: Brenda Boultwood, Senior Vice President of Industry Solutions, METRICSTREAM Simon Ashby, Head of the Accounting and Finance Group, PLYMOUTH BUSINESS SCHOOL Huw Howell, Global Head of Operational Risk Management, NOMURA INTERNATIONAL Ken Webster, Head of Operational Risk, Commercial Banking & Funding, LLOYDS BANKING GROUP 16:50 Best-practice roundtables ROUNDTABLES 1. How effectively to identify, monitor and report KRIs led by 7. Regulation led by Andrew Sheen, Manager, Infrastructure Team, Cathy Hampson, Executive Director, Finance, MORGAN STANLEY Risk Specialists Division, PRA 2. NPD – controlling risk without killing innovation (Speaker to be confirmed) 8. Operational risk measurement led by Eric Cope, VP Senior Quantitative 3. Vendor management (Speaker to be confirmed) Finance Analyst, BANK OF AMERICA MERRILL LYNCH 4. Preparing for IT failures and cyber threats (Speaker to be confirmed) 9. Remuneration as a risk management tool. Carsten Steinhoff, 5. FATCA (Speaker to be confirmed) Head of Operational Risk, NORDDEUTSCHE LANDESBANK 6. Governance: how should we manage change as the company evolves? 10. Rogue trading indicators led by David Murray, Commercial Banking Sabine Abenthum, Senior Operational Risk Manager, & Funding Operational Risk Director, Risk Division, LLOYDS BANKING Lecturer and Book Writer GROUP 17:30

Cocktail reception: End of day one

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Day Two Thursday 13 June 2013, London 08:00


08:50

Welcome address: Alexander Campbell, Editor, OPERATIONAL RISK & REGULATION

09:00

SIGOR address: The Basel Committee’s recent initiatives on operational risk Mitsutoshi M. Adachi, Chair, SIG Operational Risk Subgroup, BASEL COMMITTEE, Director, Examination Planning and Review Division, BANK OF JAPAN

09:40

Panel discussion: Operational risk in an ERM framework Integrating operational risk within ERM Identifying gaps in functionality Identifying trouble spots where the framework is not working The value of op risk management within ERM Moderator: Alexander Campbell, Editor, OPERATIONAL RISK & REGULATION Stuart Mills, Director Group Operational Risk, RBS Anders Nordlander, Chief Risk Officer, SWEDISH CENTRAL BANK Richard Pike, Senior Market Manage, WOLTERS KLUWER Shahab Syed, Senior Vice President, Head of Operational Risk, Credit & Risk Group, ABU DHABI COMMERCIAL BANK

10:30


PANEL

Stream one: Cutting-edge approaches to op risk measurement and modelling

Stream two: Good governance and risk oversight

11:00

Chairman’s opening remarks

Chairman’s opening remarks Robert Huebner, Director, Deputy Global Head ORM, Head Portfolio Management & Governance, Head Strategic Projects, DEUTSCHE BANK

11:10

Stressing business plans for operational risk and stressing operational risk for business plans and the economy The ‘correlations’ between operational risk and economic cycle/ market turbulence The challenges of quantification of these correlations Stressing expected and unexpected operational risk losses Michael Grimwade, Executive Director, Head of Operational Risk, Operational Risk Management, MITSUBISHI UFJ SECURITIES INTERNATIONAL

Alternative view: Risk management in a non-financial institution Janice Piacente, Chief Compliance and Risk Officer, COCA-COLA

11:50

Presentation: Challenges and pitfalls in measuring operational risk The regulatory challenge: what are banks asked to measure? Idiosyncrasies of operational risk loss distributions Pitfalls in common approaches to estimating regulatory capital – Extrapolating beyond the range of the data – Under-determination of models by data – Level playing field? The need for quality data A proposal for modesty Giulio Mignola, Managing Director, Head of Operational Risk, INTESA SAN PAOLO

Development of operational risk policy, guidelines and governance structure Development of an operational risk framework Operational risk policy and guidelines Implementing a governance structure Framework components and challenges in implementation Shahab Syed, Senior Vice President, Head of Operational Risk, Credit & Risk Group, ABU DHABI COMMERCIAL BANK

12:30

Lunch

13:30

Keynote address: Lewis O’Donald, Global Chief Risk Officer, NOMURA HOLDINGS

14:10

Emerging risks in international trade finance Growth in international trade finance Emergence of new economies affecting global trade flows Key risks in international trade finance Techniques to navigate risks Poor risk management a game changer for financial institutions Vision for international trade finance and risk management in 2023 Viqar Ali, Director Risk Management, EMEA Citi Transaction Services, CITI

The value of scenario analysis post the Financial Crisis Lessons and challenges from the financial crisis The importance of scenario analysis from the regulatory standpoint Informing and challenging senior management thinking Identifying emerging risks and single points of failure Stuart Mills, Director Group Operational Risk, RBS

14:50

Usage and validation of scenarios in op risk models Scenarios as an input for op risk quantification in banks and insurance companies Potential conflicts of definition/philosophy and quantitative assessment Importance of quality checks and expert judgment rules Scenario validation Nico Janicke, Federal Financial Supervisory Authority, Department Crosssectoral risk modelling, BAFIN

Risk measures and their use for operational risks Basel matrix, its limitation and the computation of the LDF Alternatives for the LDF computing: expert opinions, extreme value approach, and dynamical modelling The risk measures: ES, spectral and distortion measures Dominique Guégan, Professor in Applied Mathematics, Director of the Paris 1 Doctoral School of Economics, Head of the Financial Axis at the Center of Economic Sciences of the Sorbonne, UNIVERSITE PARIS 1 PANTHEONSORBONNE

15:30


15:50

Panel discussion: Progress in measuring the value of operational risk Adding true value to the business Methods of demonstrating value to the business How to add value when under budget pressure The short- versus long-term value of op risk Demonstrating value to the board Efficiency management and operational risk inefficiencies Paul Doran, Managing Director, Head of Operational Risk Reporting and Analytics, MORGAN STANLEY Robert Huebner, Director, Deputy Global Head ORM, Head Portfolio Management & Governance, Head Strategic Projects, DEUTSCHE BANK Huw Howell, Global Head of Operational Risk Management, NOMURA INTERNATIONAL Further speakers to be confirmed, please visit opriskeurope.com for updates

PANEL

16.30

Panel discussion: The year ahead for operational risk How the industry has changed Current developments in operational risk Priorities for operational risk and areas of focus for 2013 Top risks to watch out for this year Charlie Beach, Head of IB ORC, UBS Chris Rachlin, Global Risk, Head of Operational Risk & Internal Control, HTS & Global Functions, HSBC HOLDINGS PLC John Wertheim, EMEA Head of Operational Risk, MORGAN STANLEY Further speakers to be confirmed, please visit opriskeurope.com for updates

PANEL

17:20

Closing remarks: Alexander Campbell, Editor, OPERATIONAL RISK & REGULATION

17:30

End of the OpRisk Europe conference

How to register:



Two separately bookable post-conference workshops 14 June 2013, London

Workshop 3 NPAs and RCSA: Assessment of operational risks in financial institutions 08:30


09:00

Introduction to workshop What is risk assessment? Rationale Caben Thancanamootoo, Head of Operational Risk, BMCE BANK INTERNAITONAL

10:30


11:00

Introduction to NPA (to redefine) NPA as a critical element of the approval process Examples of what can go wrong Caben Thancanamootoo, Head of Operational Risk, BMCE BANK INTERNAITONAL

12:30

Lunch

13:30

New product approval – managing its challenges and opportunities Concepts Structure around NPA Caben Thancanamootoo, Head of Operational Risk, BMCE BANK INTERNAITONAL

15:00


15:30

RCSA Background/Concepts RCSA models Cathy Hampson, Executive Director, Finance, MORGAN STANLEY

17:00

End of workshop

Spectrum of RA Audit review Two leading RA processes

Sub-prime – result of NPA failing? Regulatory perspective

The NPA process and governance Some ideas to implement Challenges

Case Studies Added Value Summary

Workshop 4 Preventative KRIs – risk appetite in financial services Led by Ariane Chapelle, Founder, ARIANE CHAPELLE CONSULTING

08:30


09:00

Presentation and debate: Current challenges in operational risk management Operational risk drivers today ORM framework: completeness and maturity

10:30


11:00

Presentation: Nature and types of preventive KRIs KRIs in an operational risk framework KRI, KPI, KCI: definitions and uses. Four types of candidates for preventive KRIs KRIs in transactions and monitoring phases

12:30

Lunch

13:30

Presentation and workshop: Designing preventive KRIs step by step Methodology: selecting predictive using a methodology inspired from six sigma Identify root causes and event drivers for each of your key risks Select: find relevant metric for each root cause of event

15:00


15:30

Presentation and workshop: Implementing risk culture: A method Acting on behaviours: the Influencer Necessary conditions to behave: willingness and ability Three kinds of motivation: personal – social – structural

17:00

End of workshop

ORM challenges: reporting transparency, risk culture, risk indicators Class debate: ORM hurdles and issues

Examples of relevant KRIs in trading activities, credit, operations, etc. KRIs reflective of the environment Workshop: class sharing of current practices on risk indicators

Design each KRI for Frequency – Trigger levels – Escalation criteria – Ownership – Data accuracy Reassess your current indicators and select appropriately Group work: delegates will have the opportunity to apply this method and share their findings with others in a guided exercise.

Define risk culture Deploying a risk culture: the MESAR method: Motivate – Enable – Support – Assess – Reinforce Group work feedback discussions: Draft your action plan for a risk culture

How to register:



keynote speakers: Commissioner Scott O’Malia of the US COMMODITY FUTURES TRADING COMMISSION Before starting his term at the CFTC, Commissioner O’Malia served as the Staff Director to the U.S. Senate Appropriations Subcommittee on Energy and Water Development, where he focused on expanding U.S. investment in clean-energy technologies, specifically promoting low-cost financing and technical innovation in the domestic energy sector. From 2003 to 2004, Commissioner O’Malia served on the U.S. Senate Energy and National Resources Committee under Chairman Pete Domenici (R-N.M.), as Senior Policy Advisor on oil, coal and gas issues. From 1992 to 2001, he served as Senior Legislative Assistant to U.S. Sen. Mitch McConnell (R.-Ky.), now the Senate Minority Leader. In his time at the CFTC Commissioner O’Malia has advanced the use of technology to more effectively meet the agency’s oversight responsibilities and is seeking the reestablishment of the long dormant CFTC Technology Advisory Committee (C-TAC). As Chairman of the newly reinstated Committee, Commissioner O’Malia intends to harness the expertise of the C-TAC membership to establish technological ‘best practices’ for oversight and surveillance considering such issues as algorithmic and high frequency trading, data collection standards, and technological surveillance and compliance. Lewis O’Donald, Global Chief Risk Officer, NOMURA HOLDINGS Lewis O’Donald was appointed Chief Risk Officer of Nomura Holdings in January 2011. Prior to joining Nomura Dr O’Donald worked at Morgan Stanley International in a variety of roles from 1992 till 2010. He started in the Fixed Income division, working in derivatives and swaps trading. Dr O’Donald ran the European Fixed income options and exotics trading from 1999 to 2001 before moving to run Structured Credit Trading in Europe, when Fixed Income was split into Credit and Interest Rate Trading. Dr O’Donald subsequently moved into the market risk division at Morgan Stanley in 2004, running the European office and Global Credit Markets. In 2008 he was asked to become the Senior Risk Officer for Morgan Stanley globally, running in-Business risk management for the head of Sales and Trading. Mitsutoshi M. Adachi, Chair, SIG Operational Risk Subgroup, BASEL COMMITTEE, Director, Examination Planning and Review Division, BANK OF JAPAN (ORR Innovation Awards 2012: Regulator of the year winner) Mitsutoshi M. Adachi is Director of the Examination Planning and Review Division, the Financial Systems and Bank Examination Department of the Bank of Japan. His Division is responsible for examination policy development and review of financial institutions and the implementation of global regulatory standards. Mr. Adachi has had a long career as a financial supervisor and a global macro-economist. His specialization includes financial risk management and economics of central Europe and emerging Asia. He has extensive international experience, starting with as a working group member of the Euro-currency Standing Committee. He represents the Bank of Japan in two groups of the Basel Committee on Banking Supervision, the Standards Implementation Group (SIG) and the SIG Banking Book Subgroup. He has been the Chairman of the SIG Operational Risk Subgroup since May 2010. Prior to the current assignment, Mr. Adachi served as economist at Policy Development and Review Department (now Strategy, Policy, and Review Department) of the International Monetary Fund (IMF) and participated in a number of country missions to central Europe and Asia as well as working on program surveillance of member countries. He was also a senior economist at the Institute of International Finance (IIF), the industry group based in Washington DC.

Sponsor: Presentation sponsors:

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About Operational Risk & Regulation Operational Risk & Regulation is the only information source designed specifically to help you find your way through the complex challenges that operational risk and regulatory compliance executives face every day. Whether it is identifying important regulatory initiatives for your firm, evaluating the wide variety of risks that your firm faces, or ensuring that you keep your company on the right side of the law, we provide you with the toolkit that you need to succeed. More than that, Operational Risk & Regulation helps you think strategically about key risk and regulation issues and implement solutions that focus on best practices and adding value. Sign up for your complimentary trial of Operational Risk & Regulation at www.operationalriskandregulation.com/trial and see for yourself how Operational Risk & Regulation can keep you informed of all the important regulatory developments. As part of you trial, you will receive online access to Risk.net Business, receive a downloadable edition of Operational Risk & Regulation via the iPad app as well as a printed edition of Operational Risk & Regulation. For more details, or to subscribe, please contact Bisi Sijuade on +44(0) 207 004 4618 or James Hubbard on +44(0) 207 968 4632

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