Analyze business cases using a consistent framework and fundamental
knowledge of organizations as systems; evaluate and customize case analysis ...
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BU 398 ORGANIZATIONAL BEHAVIOUR II WINTER 2013
SECTION A: M/W 8:30am – 9:50am SECTION G: M/W 10:00am – 11:20am
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INSTRUCTOR: Steve Risavy, Ph.D. OFFICE: P 3032A PHONE: 519.884.0710 x. 4663 EMAIL:
[email protected] OFFICE HOURS: By Appointment
FACULTY ASSISTANT: Margaret Dilworth OFFICE: SBE 2201 PHONE: 519.884.0710 x. 2041
COURSE DESCRIPTION: This course builds on BU288. Management effectiveness at the organization level is examined with particular emphasis on leadership and the impact of both organizational processes and structure on organizational outputs. Methods of instruction could include cases, simulations, lectures, and group activities. COURSE MATERIALS: TEXT: Daft, R. L. & Armstrong, A. (2012). Organization Theory & Design (2nd Canadian Edition). Toronto: NELSON Education. Additional documents, articles & information will be available on MyLearningSpace COURSE WEBSITE: MyLearningSpace (MyLS)
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COURSE OBJECTIVES:
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By the end of the course, students should be better able to:
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1. Analyze business cases using a consistent framework and fundamental knowledge of organizations as systems; evaluate and customize case analysis techniques. 2. Identify dynamic organizational processes and the active role management must take to direct and change those processes. 3. Understand the relationships between organizational structures and processes, environment and organizational lifecycles. 4. Compare and contrast the national and global context for organizational design and processes and consider the diverse management skills needed to manage globally. 5. Demonstrate improvement to oral and written communications through active participation in the classroom, group, and individual activities. 6. Identify personal and professional ethics and Codes of Conduct that support effective management.
1. Define and explain key organizational theories from the text and readings and demonstrate their applicability to real-life examples. 2. Analyze a business case with a systematic approach that is tailored to the specifics of the situation; create recommendations and an action plan that follows from the analysis. 3. Participate actively in class discussions; provide and receive constructive feedback; integrate case content and organizational theories while responding to business issues. 4. Clearly communicate, both orally and in writing, analyses of and responses to organizational problems, through individual and group assignments. 5. Locate and access resources (instructor, journals, websites, text, etc.) to address gaps between existing knowledge and the necessary skills required to perform effectively in the course. EVALUATION:
Class engagement Midterm exam Group case project – report and presentation Final exam ICE (Integrated case exercise)
10% 20% 25% 35% 10% TOTAL 100% Note: Students in BU 398 are able to attain up to 3% in additional bonus marks for participating in the OB/HRM Research Participation System. See details below.
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EVALUATION DETAILS:
1. Class engagement (10%): Students are encouraged to actively engage themselves in the class material and class discussions. You should come to class prepared to discuss and debate the issues of the day in a knowledgeable, critical, and respectful manner. Reading the assigned text chapters and cases before each class is critical to the quality of our class discussion and also to your learning in this course. Reviewing the end-of-chapter questions will help prepare you for class and enhance your facility with course concepts and themes. Class engagement will be assessed in a variety of ways and may vary between instructors. Your instructor will discuss the
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specific details of this component of your mark during the first class. Class engagement grades could include, but are not limited to, the following:
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a. Case questions and write-ups: These exercises, listed in the class schedule, provide each student the opportunity to apply case analysis methods taught in the course and will form the basis for the related class discussion. These assignments will be graded for completion only and not for content. Feedback to help develop your case analysis skills will only be given in class, so be sure to bring any related questions that you may have. Cases are due in the relevant MyLS dropbox before the beginning of class in which they are assigned. b. Contribution to class discussions: Rigorous analytical discussion and debate is a prominent feature of BU 398 and active participation will greatly enhance your learning in this course along with that of your classmates. We strive to create an open and respectful forum where wide ranging ideas, positions, viewpoints, and perspectives can be tabled and in-turn challenged, including those presented in the textbook and/or by the instructor. Students who find public speaking a challenge are particularly encouraged to use this friendly environment to improve their oratory skills, and may wish to approach the instructor for additional help in this area. c. Contribution to course content: Throughout this course we continually aim to bridge the theory-practice divide by applying course concepts, models, and frameworks to realworld events of the day. As such, you are encouraged to forward the instructor material (e.g., news stories, video clips, and the like) that helps illustrate or advance the course content. Please let the instructor know if you would like the opportunity to present your material in class. d. In-class exercises: Critical thinking questions, reflective analyses, case exercises and the like that are not listed in the class schedule may be assigned in particular classes and used in determining your class engagement grade. e. Peer evaluations: Instructors may choose to have group members evaluate each other’s performance on group assignments. Note: Non-quality contributions and behaviours that detract from the classroom environment (e.g., reading the paper, surfing the web, checking email, texting, side conversations, doing other work, etc.) are not value-added and may negatively impact your mark.
2. Midterm exam (20%): The midterm will be a common exam written by all sections outside class time on Friday February 8, from 2:30 – 4:30 PM. The exam will test material covered in lectures 1–10 and will be a closed-book, case-based format. Additional details will be provided in class. Please see the deferred examinations policy below with respect to midterm exams. 3. Group case project – Report and presentation (25%): This major group project is designed to have you apply the course material to a real-world organization of your choosing and to help prepare you for ICE. The project will be built around a current news article chosen by your group, and involving an organization that is in some way addressing or affected by issues of sustainability (see lecture 7). Every group will report on a unique organization and must submit a proposal for approval by the instructor, at latest by Monday, January 28th. Organizations will be approved on a rolling, first-come, first-served basis from the start of classes, so it is in your interest to submit your proposal as early as possible. The project is comprehensive in nature and will be graded on the following four components:
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a. Project proposal (10%): A detailed proposal justifying the merits of your chosen organization/news article and its suitability for the project. b. Written case report (60%): Details regarding content, format, and expectations will be provided in class. c. Presentation (20%): A formal presentation presented to a board comprised of the instructor and one other team in the class. d. Peer team evaluation (10%): Each team will have the opportunity to vet one other team’s case project, providing feedback on the written report and acting as that team’s board during case presentations. Further instructions, guidelines, and presentation schedules will be provided early in the semester.
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4. Final exam (35%): Schedule TBA during the exam period, April 2013. The format may be a combination of multiple choice, short answer and situational or case type questions. It will be cumulative and will cover the text chapters 1–6 and 8–11, in addition to all other assigned readings, articles, class discussions, and videos. The final exam will be a 2-1/2 hour exam and will be a closed-book format.
5. Integrated case exercise (ICE; 10%): The Integrated Case Exercise is a hallmark event in the School of Business & Economics and will be held March 13–22. In ICE, all third-year students compete in randomly assigned teams to solve current problems for an Ontario company in real time. Your participation in ICE Week is mandatory. ICE grades count for 10% of your grade in all 3B core courses. NOTE: You will need to be available for group work for the weekend of Mar 15–17. All third year core classes are cancelled from March 13–22. Elective courses will still require your attendance.
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6. Bonus: OB/HRM research participation system (3%): The OB/HRM Group in SBE has a voluntary research participation system for this course. A maximum of 3 research credits are allowed per course (3% of course grade). ½ hour of participation in a research study translates to 0.5 research credits. On-line studies are worth ½ that of in-person studies. • Students interested in participating in the research participation system should log in to: http://sbe.sona-systems.com/ and follow the directions for requesting an account for a new participant. • If a student is unable to participate in on-campus or on-line studies, they can complete an alternative written assignment. *Note: If you wish to complete this type of assignment, you must have your article approved by the instructor at least 3 weeks before the end of term. You must still request an account as a participant in the system if you are interested in pursuing this option. • Documentation on the system can be found at: http://www.wlu.ca/documents/18091/ems_docs_rev.pdf.
DEFERRED EXAMINATIONS POLICY: Please note that there are no deferred midterm examinations during the semester in this course. If, for any reason, a student misses a midterm examination, the value of that examination will be applied to the final examination (i.e., a missed midterm exam will result in the final examination being valued at 55% of the final grade). However, students must provide documentation outlining a valid reason for missing the exam (e.g., doctor’s note). Any request for a deferred final examination must be made through an application to the SBE Academic Petitions Committee.
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GROUP WORK: Groups will be randomly assigned by your instructor during the first two weeks of class. These groups will work together on the group case report, the in-class presentation, and other in-class activities. The group is expected to manage all of its organizational and work assignment tasks with fairness and respect. The instructor will be happy to mediate issues as long as assistance is requested in a timely manner.
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GUIDELINES FOR TECHNOLOGY USE DURING CLASS AND DURING COURSE ASSESSMENTS: As set out in University Policy 9.3 on the Classroom Use of Electronic Devices, the use of technology in this course is at the discretion of individual instructors and may vary between sections.
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Mobile devices, specifically laptops, tablets, and smart phones, may be used in this course for educational purposes only (i.e., learning directly related to the course). At times I may direct you to use your mobile device to complete an activity or task. TURNITIN: Turnitin is a plagiarism detection service that faculty use on a voluntary basis. Additional student information can be found at http://info.wlu.ca/turnitin/smenu.shtml.In this course, all electronic submissions to MyLS dropboxes will be screened using Turnitin prior to evaluation.
SPECIAL NEEDS: Students with disabilities or special needs are advised to contact Laurier’s Accessible Learning Centre for information regarding its services and resources. Students are encouraged to review the Academic Calendar (see: http://www.wlu.ca/page.php?grp_id=1365&p=5123 ) for information regarding all services available on campus. FINAL EXAMINATION: Students are strongly urged not to make any commitments (i.e., vacation) during the examination period. Students are required to be available for examinations during the examination periods of all terms in which they register (see Academic Regulations – examinations in the academic calendars).
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ACADEMIC INTEGRITY/MISCONDUCT (cheating): Laurier is committed to a culture of integrity within and beyond the classroom. This culture values trustworthiness (i.e., honesty, integrity, and reliability), fairness, caring, respect, responsibility, and citizenship. Together, we have a shared responsibility to uphold this culture in our academic and nonacademic behaviour. The University has a defined policy with respect to academic misconduct. You are responsible for familiarizing yourself with this policy and the penalty guidelines, and are cautioned that in addition to failure in a course, a student may be suspended or expelled from the University for academic misconduct and the offence may appear on their transcript. The relevant policy can be found at Laurier's academic integrity website along with resources to educate and support you in upholding a culture of integrity. Ignorance of Laurier’s academic misconduct policy is not a defense (see: www.wlu.ca/academicintegrity). PRIVACY INFORMATION: 1. Exams and assignments will only be released for viewing to the student(s) who submitted them. 2. The individual circumstances or performance of a student will not be discussed before, during, or after class. A student who wants to review his/her performance or discuss personal circumstances affecting performance should make an appointment to speak with the instructor. 3. Group work is a necessary component of this course. Group work necessitates disclosure of some personal information to other class members in order to discuss and assign topics, arrange meetings, submit, evaluate, and return work assignments. Enrolment in the course is deemed as providing consent to such necessary disclosure. 4. Class participation is a vital component of this course. Participation will
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involve the use of class lists, name-tags, in-class discussion groups, etc. 5. Student email will only be responded to if it originates from the student’s WLU account. 6. Sign-in sheets may be used to record attendance during some classes, the midterm and the final exam. If a student has a concern about this, he/she should bring it to the attention of the instructor during the first few weeks of classes so that reasonable accommodations can be made.
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CLASS SCHEDULE DATE Mon Jan 7
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TOPIC/READING (R)/DELIVERABLE (D) Introduction to organization theory (R) Chapter 1 2 Wed Jan 9 Strategy, organizational design and effectiveness (R) Chapter 2 3 Mon Jan 14 Fundamentals of organizational structure (i) (R) Chapter 3 4 Wed Jan 16 Fundamentals of organizational structure (ii) 5 Mon Jan 21 Introduction to case analysis (D) Case questions: Aquarius advertising agency (p. 124) (MyLS Dropbox) 6 Wed Jan 23 The external environment (i) (R) Chapter 4 7 Mon Jan 28 The external environment (ii) – Sustainability challenges: Economic , social, and environmental (D) Case write-up: Make green delicious (p. 535) (MyLS Dropbox) 8 Wed Jan 30 Sustainability in practice (D) Group project – last day to submit organization/news article for approval 9 Mon Feb 4 Interorganizational relationships (R) Chapter 5 (D) Case write-up: The national hockey league collective bargaining agreement (p. 504) (MyLS Dropbox) 10 Wed Feb 6 Alternative and emerging organizational forms (i) (R) New economy article; Case: Sustainable Harvest (MyLS) MIDTERM EXAM – Friday February 8, 2:30 - 4:30 PM; Location TBA 11 Mon Feb 11 Designing organizations for the international environment (R) Chapter 6 12 Wed Feb 13 Information technology and control (R) Chapter 8 READING WEEK, FEBRUARY 18-22, NO CLASSES 13 Mon Feb 25 Organization size, life cycle and decline (R) Chapter 9 14 Wed Feb 27 (D) Class Presentations 15 Mon Mar 4 (D) Class Presentations 16 Wed Mar 6 (D) Class Presentations 17 Mon Mar 11 (D) Class Presentations ICE (Integrated case exercise), MARCH 13-22, NO CLASSES 18 Mon Mar 25 Organizational culture and ethical values (R) Chapter 10 19 Wed Mar 27 Innovation and change (R) Chapter 11 20 Mon Apr 1 Designing organizations for the future 21 Wed Apr 3 Course review Note: Additional readings and exercises not listed on this schedule may be assigned throughout the course and will be considered testable material for the midterm and/or final exams. 1
