Business - Johnson & Wales University

COLLEGE OF MANAGEMENT School of Business Resume Examples The following samples are provided to you by Experiential Education & Career Services and are examples of real JWU student resumes. Reviewed by faculty and endorsed by employers, they are meant to familiarize you with the many different resume formats and styles. Our goal is to get you started and provide ideas on how to strengthen your resume. While we know the best ideas are usually imitated, it’s important that you make your resume your own. The key to getting an interview is to target your resume every time you apply for a job. You must get the employers attention within 10-20 seconds by outlining what YOU can DO for THEM. Review the section on Applicant Tracking System (ATS) found in the Undergraduate Resume Guidebook at: link.jwu.edu>jobs & internships>build your resume, to ensure your resume follows ATS rules for posting your resume to online job sites. No matter what your major, be sure to scan through all of the examples as you’re sure to find ideas in each of them to use in your own, unique resume.

This resume example is for a student who doesn’t have much work experience in the marketing field and is looking for an internship to strengthen her resume. By creating a “Marketing Skills” section, she highlights to potential employers that she has the hard skills to perform tasks, but has not yet proved them in a professional setting.

JANE SMITH Boston, MA ○ 555-555-5555 ○ [email protected] ○ www.LinkedIn.com/janesmith HIGHLIGHTS OF QUALIFICATIONS & RELEVANT SKILLS • • • •

Bilingual: Fluent in English and Spanish Demonstrated effectiveness in persuading others and closing sales through relationship building and customer service Skilled in creating and updating social media business sites such as Facebook, Twitter and Flickr Able to quickly master new software and apply its full range of capabilities including proficiency in, Adobe Photoshop, Microsoft Office Suite, StratSim and Alpha customer list software

EDUCATION: Johnson & Wales University, Providence, RI • Bachelor of Science, Advertising & Marketing Communications • GPA: 3.9/4.0, Dean’s List

Candidate, 05/18

PROJECT EXPERIENCE: MARKETING SKILLS • Utilized StratSim software and analyzed results in strategic marketing class • Analyzed 6 Harvard business cases with a focus on market research and company branding • Created a poster using Adobe Photoshop for a semi‐annual dance which resulted in over 300 attendees and a profit of $750 • Introduced an advertisement targeting 4 universities in Providence for Make a Wish fundraiser EMPLOYMENT HISTORY: 12/2014‐Present Sales Associate, Smart Glasses Store, Providence, RI • Trained 3 new sales associates on Alpha customer list software applications • Assisted customers in glasses design selections, responsible for daily sales of $2,000 Tutor, The Learning Center, Providence, RI • Supervised two high school students, tutored English twice weekly • Managed two employees and organized their work schedule

03/2013‐12/2014

HONORS AND ASSOCIATIONS: • • •

Silver Key Honor Society, Member American Marketing Association, Member DECA (Distributive Education Clubs of America), Member

05/2013‐Present 09/2013‐Present 12/2013‐Present

This applicant is seeking a full-time position upon graduation and has several years of experience in marketing due to internships and a part-time position She has worked in her field for five years. Therefore, the experience is listed first, followed by the degree.

JANE RIVERS (555) 555-5555 ♦ [email protected] ♦ www.linkedin.com/janerivers HIGHLIGHTS OF QUALIFICATIONS:  Experience utilizing leading media database systems such as SRDS and Mediamark (MRI+)  Proficiency in Act, Adobe, Microsoft Office Suite and Macintosh platforms and software  Bilingual: Fluent in English and Spanish languages PROJECT EXPERIENCE:  Developed and implemented Telemarketing Approach Techniques Training including: the establishment of a new marketing script as a base to engage and respond effectively to prospective clients for The Key Program  Created an integrated Marketing Communications Plan for two Rhode Island based institutions including the Rhode Island Coalition and The Children’s Museum  Served on a team of 5 members, selected from 6 groups to create and produce a market ready DVD for JWU to raise public awareness on local sustainability initiatives  Designed, recruited, and moderated a 12 person focus group to test financial product for a Fortune 500 company PROFESSIONAL EXPERIENCE: DMPM Corporation, Waltham, MA 04/2015 – Present Marketing Specialist  Conduct calls to 50 potential clients daily; attempting to create relationships and introduce available services  Follow up with existing customers in order to facilitate DMPM’s level of customer service client satisfaction  Promote offerings by participating in outbound sales appointments and customer calls, averaging 70-120 daily O’Donnell & Associate, East Providence, RI 02/2014 – 04/2015 Marketing/Advertising Intern  Assisted with the design of print ads and logos for Land Rover, Jaguar, Pontiac and GMC cars and trucks; resulting in a 10% increase in attendance at the LR2 launch and awareness charity events  Researched and organized data via Excel which created a more efficient flow of daily business processes  Contacted 15-20 potential clients daily via email and phone to create awareness of company services  Collaborated with the media coordinator in contacting television and radio stations and creating a promotional package valued at $10,000, that included brochures, price information and current client referrals  Aided the traffic coordinator with contacting clients, solving problems and preparing for overseas commercial shoots MBalliance, Boston, MA 05/2013 – 02/2014 Marketing Specialist, Summer Intern  Contacted 100+ potential clients daily via phone and email in order to build a clientele to promote services  Utilized ACT and MS programs applications; accomplishing goals of organizing data and setting appointments  Attended and participated in weekly sales meetings; addressing such topics as future endeavors, new products, and ways to expand awareness of the company  Consistently researched competitive advantages and industry updates through trade publications, newspaper articles, direct marketing textbooks and online literature EDUCATION: Johnson & Wales University, Providence, RI Bachelor of Science in Marketing GPA 3.74/4.0, Dean’s List

Candidate, November, 2017

This resume reflects a current senior who is looking for employment upon graduation. Activities are listed last, but are very important because they highlight leadership qualities and time management skills.

DAWN BROOKS

555-555-5555 [email protected] www.LinkedIn.com/DawnBrooks [email protected]

Qualifications:   

Over five years customer service experience in retail sales Retail Lab Experience: university course in simulated work environment focused on market analysis, trend research, vendor communications, and merchandise promotion Demonstrated leadership and administrative skills through two years of on-campus involvement

Education: Johnson & Wales University, Providence, RI Bachelor of Science, Fashion Merchandising & Retail Marketing Concentration: Fashion Communication GPA: 3.8/4.0, Dean’s List

Candidate, 05/2017

Study Abroad: Greece and France, Summer 2016

Work Experience: Nordstrom 06/2014 ‐ Present Sales Associate  Sell designer footwear exceeding daily quotas by approximately 65 sales  Recognized as top 15 sales performer in 22 store region  Manage cashiering activities of up to $5,000 daily, returns and exchanges while following store policies  Train and mentor 5 new employees, educate employees regarding register procedures, customer service standards and company protocols  Collaborate with vendors concerning pricing, damaged products, buy‐backs and special orders

Affiliations & Volunteer: International Fashion Society, Member 09/2013‐ Present  Current leadership position, President (09/2013 – Present)  Held Leadership positions: Treasurer (09/2011-09/2012, Social Chair (09/2012 – 09/2013)  Plan several events including guest speakers and fashion shows National Student Organizations  2013 College DECA Regional Competition, 2nd place in Marketing Management

Interests and Activities:   

Volunteered, “Providence Fashion Week” Attended local fashion shows to evaluate costuming techniques Researched fashion trends via trade journals (Windowswear & Passport GMID), fashion magazines & internet

02/2015 11/2014 10/2013

This Management major is applying for a real estate position where it’s important to have strong skills to work independently, as well as part of a team. Highlighting the leadership positions held in his fraternity and in former jobs demonstrates that he is capable of taking on decision-making roles; which are highly sought after by employers. The use of quantifiers throughout the resume, such as numbers, percent’s, and dollar values, illustrates to employers the volume with which he has experience and success.

THOMAS SAMUEL

(555) 555-5555 ● [email protected] www.LinkedIn.com/Thomas.Samuel EDUCATION Johnson & Wales University, Providence, RI Bachelor of Science Management, Candidate, 05/2017 Concentration in Creative Advertising GPA: 3.68/4.0, Dean’s List EMPLOYMENT EXPERIENCE Andy Carpentry, Berlin, CT Site Supervisor 04/2014 - Present  Control all aspects of business operations including a $250,000 budget, employee paperwork for staff of 12 and marketing plan valued at $100,000  Manage and cultivate relationships with 20 business accounts; target and build relations with two to three new clients per year  Assist business owner in analyzing requests and creating proposals ranging from $10K to $50K  Lead three to four subcontractors in completing projects simultaneously The Home Depot, Providence, RI Sales Associate 04/2013 - 04/2014  Supervised opening and closing procedures using corporate standards  Increased sales within designated section by 3% in one month  Received the Home Award for superior excellence in corporate culture Andy Carpentry, Berlin, CT Crew Manager 06/2012 - 04/2013  Coached 5 new employees on the basics of framing a home  Oversaw and managed the framing construction of a $1.4 million home  Managed a payroll of $4,000 weekly  Knowledgeable in building codes and specifications CERTIFICATIONS AND INVOLVEMENT Real Estate Certifications: States: Rhode Island, Connecticut and New York

08/2014 - Present

Tau Kappa Epsilon National Fraternal Organization  Assistant Educator 10/2014-Present  Recruitment Chair 10/2013-05/2014  Raised $1,700 for Toys for Tots through organized fundraiser  Volunteered 30 hours at local food bank

10/2014 - Present

This applicant majors in finance and has a focused career track in mind. He uses his summary to clearly state, what he wants to do and most importantly what he can offer the employer. Since he has little experience in finance, his education is listed above his experience. His customer service skills and course listings are important; they represent transferable skills that are important to the position for which he is applying.

Joseph Smith (555) 555-5555 ♦ [email protected] ♦ www.LinkedIn.Joe.Smith.en

SUMMARY Entry level finance major with strong analytical and communication skills; possesses the ability to work well with others while demonstrating integrity and accountability. HIGHLIGHTS OF QUALIFICATIONS  Morningstar Direct certified: investment portfolio management and software  Successfully completed relevant courses in Risk Management & Insurance, Finance, Investing, Leadership Studies, Business Accounting and Corporate Finance  Technical proficiency in Oracle databases, QuickBooks, MS Excel EDUCATION Johnson & Wales University, Providence, RI Bachelor of Science in Finance Concentration: Operations

Candidate, 5/2017

WORK EXPERIENCE Finance Intern 06/2014 - 05/2015 Oppenheimer & Company, Inc., Providence, RI  Researched and updated missing cost basis to provide accurate client reports when requested  Promoted financial advisement in order to recruit new clients by providing bond offers  Assisted in researching and analyzing investments for client portfolios  Contact with 15-20 potential new clients daily articulating products and services offered; 50% closing rate of new clients Teller/Customer Service 03/2013 - 06/2014 Valley National Bank, Cranford, NJ  Opened five new business accounts weekly which aided in the 20% increase of new accounts during the first quarter of 2014  Implemented community engagement by distributing brochures and sales kits to over 300 clients weekly, and created a follow-up log to keep track of all communication  Maintained an accurate cash drawer of $5,000 daily  Informed clients of all offered banking services and aided them in deciding which services best fit their needs by providing accurate facts and examples Foreman/Painter 04/2012 - 03/2013 Collegiate Entrepreneurs, Clark, NJ  Recruited and trained 10 new employees in painting techniques and professional courtesy  Managed and assisted 4-6 employees in daily operations and finished jobs on time  Used various selling techniques in giving estimates for painting services  Assisted in selling $45,000 in painting services during the 2012 season

ASSOCIATIONS AND VOLUNTEER WORK  Finance Club - Member 2012 - Present, Vice President 2014 - Present  Fogarty Elementary School - Volunteer 2014 - 2015  Distributive Education Clubs of America (DECA) - Member 2014 – Present

 International Buddy This resume may be used forCenter students who doProgram not have aVolunteer, great deal of2013 relevant work experience, but are active in the community, extracurricular activities and campus organizations.

Martin E. Williams 555-555-5555 ♦ [email protected] ♦ www.LinkedIn.Martin.Williams.en EDUCATION AND ACADEMIC HONORS Johnson & Wales University, Providence, RI Bachelor of Science: Accounting Candidate 05/2017 Concentrations: Legal Studies; Finance and General Accounting GPA: 3.5/4.0, Dean’s List, SHARP (Special Honors and Rewards Program) and Omicron Delta Kappa EMPLOYMENT HISTORY OFFICE ASSISTANT — JWU Office of Experiential Education & Career Services, Providence, RI 04/2014 - Present  Assist in coordination of office activities for over 20 employees  Help over 30 students with registering for internships and career preparation per shift  Schedule appointments for career and internship advisors  Aide in planning career fairs, workshops, and internship promotional activities on campus  Oversee deposits of payments from employers for career events/update department billing record BANK TELLER — TD Bank- Edison, NJ 06/2013 - 04/2014  Successfully oversaw the promotion and sales of TD Bank accounts and financial products  Exceeded employee quotas for new customer accounts for two consecutive quarters by an average of 10 products  Assisted customer service representatives in opening and closing processes for customer/business bank accounts  Helped foster a friendly and hospitable environment and atmosphere while customers waited to complete their transactions COMMUNITY INVOLVEMENT AND VOLUNTEER WORK Johnson & Wales University, Providence, RI Accounting Association:  Volunteered with final processing of client tax returns and information during April sessions of the Volunteer Income Tax Assistance Program American Cancer Society, Warwick, RI  Treasurer- Colleges Against Cancer, JWU  Ceremonies/Logistics Coordinator- JWU Relay for Life Fundraising Event Second Baptist Church, Edison, NJ  Trustee  Treasurer for the Dining Room & Kitchen Ministry  Youth Usher Ministry President

09/2014 - Present 08/2014 - Present 08/2014 - Present 01/2014 - 12/2015 01/2014 - 12/2015 11/2014 - 12/2015

PROFESSIONAL ASSOCIATIONS & ACTIVITIES Student Government Association  Treasurer/Director of Appropriations & Funding  University Default Task Force Student Representative  Appropriations Committee Co-Chair Investment Club  Discussion/Educational Topics Leader Society for the Advancement of Management  Treasurer

04/2013 - Present 11/2013 - Present 11/2013 - 05/2015 12/2013 – 05/2015 09/2013 – 05/2015

AWARDS AND RECOGNITIONS Johnson & Wales University, Providence, RI  Emerging Leader of the Year Award – received from the Department of Student Involvement, 2014  Chancellor’s Award for Outstanding Freshman of the Year – received from University Administration, 2014