Business Transformation for CDC - Akolade

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Business Transformation for CDC Stamford Plaza, Melbourne - 21 st March 2016 | Novotel, Brisbane - 22 nd March 2016 Novotel Darling Harbour, Sydney - 23 rd March 2016

EXPERT SPEAKERS:

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KEY BENEFITS OF ATTENDING:

Sarah Brisbane, Chief Executive Officer, CCNB Limited

Virginia Bullock, Chief Executive Officer, Home Support Services

Tim Humphries, Chief Executive Officer, Homestyle Aged Care

Geoff Batkin, Executive Director, Wesley Mission Brisbane

Christina Decker, Chief Executive Officer, Colbrow Healthcare

Andrea Kincade, Development Manager, UnitingCare lifeAssist

Jenni Allan, Chief Executive Officer, Adssi HomeLiving Australia

Andrew Mann, Managing Director, Sue Mann Nursing and Community Care

Petra Westphal, National Manager Homecare, Arcare

Thomas Camporeale, General Manager, Co.As.It

Richard Gray, Senior Aged Care Advisor, Catholic Health Australia

Helen Armstrong, Owner and Director, Absolute Home Care

Vivienne McDonald, General Manager, Diversicare

Michael Argent, Managing Director, Better Living

Peter Selwood, Executive Director, Centacare Brisbane

Leesa Potter, Operations Manager, Home Care, Southern Cross Care NSW & ACT

Peter Cooper, Business Manager, Community Aged Care, St Vincent’s Health

Amanda Bowe, Operations Director, Home and Community Care, Mercy Health

Nicola Rosenthal, Business Development and Community Services Manager, The Salvation Army Aged Care Plus

Michael Wild, Chief Operating Officer, Royal Freemasons Ltd

T | 61 2 9247 6000

F | 61 2 9247 6333

E | [email protected]

• Gain strategies to prepare for the “Increasing choice in Home Care” 2017 reforms • Discover insights into managing cash flows and resources to ensure adequate working capital • Determine how to differentiate your services in a competitive market and improve your business viability • Learn strategies to benchmark and manage your pricing structures to build a sustainable business • Develop tools to empower your resources for a positive return

ENDORSED BY:

W | akolade.com.au

Organised by:

Business Transformation for CDC ABOUT THIS ROADSHOW This roadshow will discuss strategy, finance and operations to prepare your organisation’s business models for success amidst a changing, uncertain environment. As the series of reforms in the aged care sector continue to take shape, the upcoming sector reforms in February 2017 will put the choice and funds directly in the consumer’s hands. What this means for aged care providers is that organisations have to rethink ‘business as usual’ by optimising financial capacity and operational efficiency. In order to partake in a fast-moving, evolving environment, aged care providers now have to be savvier with financial management and the use of limited resources, be more effective in reaching out to consumers, and have better tools to improve choice and care for customers. Is your business viable in order to thrive in a changing world? Are you equipped with the right tools and skill sets to better serve your customers?

This roadshow will bring together decision makers from Home and Community Care (HACC) and Residential Aged Care (RAC) providers, as well as government: • Chief Executive Officer

• Head of Care

• Chief Financial Officer

• Strategy and Business Development

• Chief Operating Officer

TESTIMONIALS:

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Interesting to hear about financial / pricing strategies from leading organisations – Green Sea Shell Consulting

Interesting diverse group of speakers – Home Nursing Group I enjoyed the interaction and ability to work with others in the sector across the country, (it was a) good learning environment – Silver Chain

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T | 61 2 9247 6000

F | 61 2 9247 6333

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E | [email protected]

W | akolade.com.au

Organised by:

Business Transformation for CDC 1:40 PANEL DISCUSSION Developing a robust and innovative financial model

8:00 Registration opens 9:00 Opening remarks from the Chair Melbourne: Christina Decker, Chief Executive Officer, Colbrow Healthcare Brisbane: Peter Selwood, Executive Director, Centacare Brisbane Sydney: Nicola Rosenthal, Business Development and Community Services Manager, The Salvation Army Aged Care Plus

FUTURE PROOFING YOUR BUSINESS MODEL 9:10 Reimagining your business: Preparing for 2017 reforms by building upon CDC • Building a strong aged care business in the face of uncertainty • Strategy in your structure: Evaluating your finances and building innovation • Embedding culture change among staff

Melbourne: Amanda Bowe, Operations Director, Home and Community Care, Mercy Health Brisbane: Peter Selwood, Executive Director, Centacare Brisbane Sydney: Leesa Potter, Operations Manager, Home Care, Southern Cross Care NSW & ACT

9:50 CASE STUDY Transforming your business in a dynamic environment • Securing your place in a changing market • Embedding your strategy for a contemporary business • Financial sustainability and revenue streams

Melbourne: Michael Argent, Managing Director, Better Living Brisbane: Sarah Brisbane, Chief Executive Officer, CCNB Limited Sydney: Sarah Brisbane, Chief Executive Officer, CCNB Limited

10.30 Speed networking session

Delegates will be in pairs and have one minute to share their successes and insights on their business transformation efforts

10:50 Morning tea EMBEDDING STRONG FINANCIAL PROCESSES 11:20 Adapting to market changes and ensuring adequate working capital

• Rationalising your cash flow in a free market environment • Implementing strong contingency plans to prepare for peaks and troughs • Effective financial management to ensure long-term sustainability Melbourne: Tim Humphries, Chief Executive Officer, Homestyle Aged Care Brisbane: Vivienne McDonald, General Manager, Diversicare Sydney: Tim Humphries, Chief Executive Officer, Homestyle Aged Care

12:00 How to benchmark your prices in a competitive environment

• Defining a framework for the cost of quality services • Developing competitive pricing structures without compromising on your values • Strategies for price-setting to ensure effective cash flow

Melbourne: Richard Gray, Senior Aged Care Advisor, Catholic Health Australia Brisbane: Petra Westphal, National Manager Homecare, Arcare Sydney: Petra Westphal, National Manager Homecare, Arcare

12:40 Luncheon

• Exploring effective investments given the uncertain climate • Strategies for cost innovations to remain competitive and sustainable • Engaging your customer effectively to ensure cash flow Melbourne: Michael Wild, Chief Operating Officer, Royal Freemasons Ltd Tim Humphries, Chief Executive Officer, Homestyle Aged Care Andrea Kincade, Development Manager, UnitingCare lifeAssist Richard Gray, Senior Aged Care Advisor, Catholic Health Australia Brisbane: Geoff Batkin, Executive Director, Wesley Mission Brisbane Andrea Kincade, Development Manager, UnitingCare lifeAssist Petra Westphal, National Manager Homecare, Arcare Sydney: Geoff Batkin, Executive Director, Wesley Mission Brisbane Tim Humphries, Chief Executive Officer, Homestyle Aged Care Nicola Rosenthal, Business Development and Community Services Manager, The Salvation Army Aged Care Plus Jenni Allan, Chief Executive Officer, Adssi HomeLiving Australia

OPTIMISING RESOURCING MODELS 2:20 Building on CDC into the future: Ensuring person-centre practices

• Maintaining the heart and putting the customer at the core of your business • Ensuring choice and control for customers • Strategies to reach out to customers in a meaningful way Melbourne: Virginia Bullock, Chief Executive Officer, Home Support Services Brisbane: Virginia Bullock, Chief Executive Officer, Home Support Services Sydney: Thomas Camporeale, General Manager, Co.As.It

3:00 Afternoon tea 3:30 Articulating your specialisation and ensuring relevance in your messages • Determining and differentiating your value proposition • Strategies to focus your competitive advantage in a saturated market • Building customer relationships through effective marketing

Melbourne: Andrea Kincade, Development Manager, UnitingCare lifeAssist Brisbane: Andrea Kincade, Development Manager, UnitingCare lifeAssist Sydney: Andrew Mann, Managing Director, Sue Mann Nursing and Community Care

4:10 Planning strategically to implement effective staffing models • Building a strong, effective workforce • Building skill sets within your organisation • Strategies to enhance staff capabilities and capacities

Melbourne: Helen Armstrong, Owner and Director, Absolute Home Care Brisbane: Peter Cooper, Business Manager, Community Aged Care, St Vincent’s Health Sydney: Peter Cooper, Business Manager, Community Aged Care, St Vincent’s Health

4:50 Takeaway session

Delegates will be in pairs and have one minute to share their key takeaways from the conference

5:10 Closing remarks from the Chair and roadshow adjourns

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T | 61 2 9247 6000

F | 61 2 9247 6333

E | [email protected]

W | akolade.com.au

Organised by:

Business Transformation for CDC REGISTRATION FORM — AGE05

EARLY BIRD DISCOUNTS

REGISTRATION FEE

STANDARD PRICE

Register & book before

ALL PRICES ARE EXCLUDING GST

18 Dec 2015

15 Jan 2016

5 Feb 2016

26 Feb 2016

$ 1,099

$ 1,199

$ 1,299

Discounted Rates for Health and Aged Care 1 Day Roadshow

$ 999

$ 1,399

Solution Provider Rates (Per State) 1 Day Roadshow

$ 2,099

AN ADDITIONAL 10% GST IS APPLICABLE ON ALL CHARGES

SAVE! Choose between: 1: EARLY BIRD DISCOUNT. Register and pay by a deadline indicated above to achieve up to 20% SAVINGS on the Standard Rate. Registrations received without payment are ineligible for an Early Bird Discount and will be charged at the Standard Rate. 2: TEAM DISCOUNT. ( i ) Register 3 delegates and receive 15% DISCOUNT off the standard price ( ii ) Register 4 delegates and receive the 5TH TICKET FREE off the standard price For large group bookings, please email [email protected] to receive a quote All group registrations must be from the same company, at the same time and for the same event. Registrants must choose between the most advantageous discount option. Only one discount scheme applies

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21st March 2016 Stamford Plaza 111 Little Collins Street Melbourne VIC 3000 +61 3 9659 1000

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22nd March 2016 Novotel 200 Creek Street Brisbane QLD 4000 +61 7 3309 3309

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23rd March 2016 Novotel Sydney on Darling Harbour 100 Murray Street Pyrmont NSW 2009 +61 2 9934 0000

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IMPORTANT NOTICE: Attendance will only be permitted upon receipt of full payment. Please note that programme and speakers are subject to change without notice. Akolade will not be responsible for any event re-scheduled or cancelled. CANCELLATION POLICY: Should you be unable to attend, a substitute delegate is always welcome at no extra charge. Akolade regrets that no cancellations will be refunded, conference documents, however, will be sent to the delegates. For an event cancelled by Akolade, registration fees are fully refundable. Akolade will not be responsible for any event alterations, re-schedules, or cancellations. PRIVACY POLICY: Please note that a portion of the data for this mailing was supplied by third party sources. If you would no longer like to receive promotional mail from Akolade, please opt-out by confirming in writing and forwarding your letter to [email protected]. Please note all opt-out re-quests will be processed within 30 business days from the date of receipt.

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T | 61 2 9247 6000

F | 61 2 9247 6333

E | [email protected]

W | akolade.com.au

Organised by: