Capability Overview

Capability Overview

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Brightwing Capability Overview | 2

Contents

Section 1: Introduction ................................................................................................................... 4 Section 2: Areas of Operations ....................................................................................................... 5 Section 3: Recruiting & Staffing Solutions ...................................................................................... 6 Section 4: The BRIGHTview™ Process ............................................................................................. 7 Section 5: Brightwing’s Core Processes & Programs ...................................................................... 8

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Introduction Brightwing has continued to respond to the changes in the market to ensure that we provide our clients access to the best talent.

For over 40 years, Brightwing has been utilized by some of North America’s leading organizations across multiple industries and disciplines to attract, align, and retain top talent in core and strategic roles within Information Technology, Engineering, Design, Accounting, Finance, Human Resources, Marketing, Project Management, Sales, and Logistics. The demand for qualified professionals within certain disciplines in IT and Engineering has continued, and will continue, to increase and outpace the supply. Brightwing stays in front of these changes in the market to ensure we provide our clients access to the best talent. We continually innovative our recruitment strategies and invest in leading edge tools and resources in order to ensure success for our clients. Brightwing is committed to filling critical vacancies, reducing bad hires, and positioning new employees for long-term productivity. Our success is driven by Brightwing’s team, who rely on collaboration, intuition, market intelligence, and proven processes to consistently deliver exceptional results focused in four areas that save our clients valuable time and money.

We’re committed to filling critical vacancies, reducing bad hires, and positioning new employees for longterm productivity

The value:    

A select few candidates that are a cultural, skills and core value fit Reduced cycle time to hire Accelerated employee productivity from day one Retention rates that exceed industry averages


Areas of Operation

Industry Footprint

Aviation Healthcare Education Automotive Transportation & Logistics

Some of Our Clients

Information Technology Finance Insurance Engineering


Recruiting & Staffing Solutions Collaboration and ongoing communication with our clients is imperative to the successful delivery of our services

Our team is adept at uncovering the types of employees who succeed in our client’s work environments.

Contract Staffing Contract staffing is a long-term partnership between Brightwing and our clients. We partner with our clients to create a process that (1) identifies great employees that have the precise technical skills and cultural fit (2) engages employees throughout the onboarding process, and (3) continues to support their goals and needs throughout the project term.

Contract to Hire Brightwing helps our clients accelerate the hiring process while giving organizations the opportunity to evaluate a candidate’s productivity and culture fit before making a full-time hiring decision. When our clients are ready to offer a full-time position, we support both parties by providing a smooth and successful transition.

Direct Hire/Permanent Placement Our in-depth level of engagement and attention to detail allows us to take a consultative approach and uncover exactly what you seek from your next direct hire.

Retained Search

We work with our clients to find the right solution for their organization

Brightwing has a proven track record of helping our clients identify and hire the best suited professionals for their critically important roles. The Brightwing team can help you source, pre-screen, create a short-list of candidates, and assist in candidate assessment and selection.

Project-Based Recruiting Brightwing provides scalable and custom project-based recruiting solutions to help organizations reach their recruitment goals. Our project-based recruiting solutions include sourcing, qualifying, and aligning candidates, as well as coordinating interviews, making offers, and providing onboarding services. We are adept at creating custom recruiting strategies that meet our client’s timelines, simplify the process, reduce costs and ensure long tenure.


BRIGHTview™ Process Our BRIGHTview™ process, along with our proven search methodology, ensures our clients receive a select few candidates that are a cultural, skills and core value fit. The BRIGHTview process creates a 360° profile of our clients, candidates, and the opportunities that bring them together. This deep understanding allows us to drive impactful results and deliver strategic value.

The BRIGHTview process focuses on creating 3 profiles: 1. Client BRIGHTview: The Client BRIGHTview is designed to help thoroughly understand and evaluate a company’s culture, employment brand, people and work needs. 2. Candidate BRIGHTview: The Candidate BRIGHTview is designed for every candidate in order to uncover their career experience, goals and values. 3. Opportunity BRIGHTview: The Opportunity BRIGHTview is designed to help understand the various facets of a job and/or work opportunity, including hard and soft skill sets, management styles and team dynamics. Within each of these profiles, we create a comprehensive view by relying on 4 elements: the PREview, REALview, TALENTview and ANOTHERview.

Result: • Reduces the number of candidates reviewed by hiring managers up to 70% • Fill rate of 79% with clients that follow the BRIGHTview™ Process


Brightwing’s Core Processes & Programs Proven Sourcing Methodology Brightwing executes a proven sourcing methodology that uncovers the active and passive talent that best aligns to our clients’ needs. We accomplish this through the use of: • • • • • • •

Highly specialized and extensive candidate referral networks An innovative and successful Candidate Referral Program Technologically advanced, robust, and intelligent candidate search system Strategic relationships with colleges, universities and professional associations Significant investments in online and social media candidate resources A two tier sourcing and assessment team A dedicated candidate marketing team

Result: • Over 68% of candidates submitted do not exist on a job board. • Over 37% of candidates hired are a result of a referral

Best-in-class Service Delivery Processes Our Service Delivery Processes in combination with the BRIGHTview™ process has proven to reduce the cycle time to hire. Collaboration and ongoing communication with our clients is imperative to the successful delivery of our services. We manage the delivery of every search by establishing SLAs tailored to each client and conduct governance meetings weekly to discuss progress throughout the search.

Result: • Average cycle time to hire contract positions is 29 days • Offer to acceptance rates exceed 90%


BrightStart™ Onboarding and Acclimation Program We provide our clients expertise and guidance throughout the offer, onboarding, and acclimation of new employees to ensure they are engaged and productive from day one. All Brightwing employees participate in our proprietary BrightStart™ Onboarding program which provides an efficient and effective way to ensure all contract employees are fully prepared prior to their start date, which has a positive impact on productivity, performance, retention, and job satisfaction. The BrightStart™ onboarding and acclimation program has been customized for several clients to help facilitate client required onboarding content, documentation and acclimation tools. Prior to the engagement date, and during the first two weeks in the field, our new employees are onboarded by our Acclimation Team, comprised of Account Support Staff, Payroll, and a Benefits Enrollment Specialist. Brightwing makes it a point to ensure our contract employees have access to the people and resources they need so they can focus on their job.

Result: • New employees rate their onboarding experience 8.8 out of 10

World-class Employee Relations Program In addition to providing an industry leading benefit program, our Account Support Teams are focused on the day-to-day care of our contract employees. Our Account Support Teams are responsible for ensuring that our contract employees are integrating within our client environments through regular contact with our client’s management and staff. From employee lunches to annual performance reviews, our Account Support Teams are continually engaged with our contract employees and our clients to ensure longterm placement success.

Result: • Over 30% of our contractors are hired directly by our clients • Based on their experience with Brightwing, 90% of new employees would recommend us


Leading Edge Benefits Program Brightwing has consistently set the standard for the benefits provided by staffing and recruiting firms. We understand the importance of providing a comprehensive employee benefits program and have developed a leading edge benefit program to address the various needs of professional level employees. We provide a well-rounded cafeteria plan that provides a multitude of options for employees in every situation. Our medical plans are ACA Compliant and meet minimum value and affordability requirements, providing employees with affordable choices while protecting our clients from potential ACA penalties, particularly “Penalty B”. In addition, every new Brightwing employee has the ability to speak one-on-one with a Benefits Counselor to ensure they are enrolling in in the most advantageous benefits for them and their families. Brightwing benefits offered to all contract employees include, but are not limited to the following: • •

• • • • • •

Flexible PTO and holiday arrangement (typically mirroring client schedules) Leading Edge Medical Benefit Options for Employees o ACA compliant Healthcare plans (meeting minimum value and affordability requirements) o Qualified High Deductible Health Plans (Blue Cross and Blue Shield and Blue Care Network) o Low Deductible Health Plans (Blue Cross and Blue Shield and Blue Care Network) o Employer Sponsored Health Savings Accounts o Flexible Spending Accounts o 1 on 1 Benefit Onboarding with Benefit Counselors through New Hire Call Center o Telemedicine program that provides employees the ability to save money on healthcare, preserve their HSA balances, as well as, provides more convenience and better work attendance o Patient Advocacy Program Voluntary Worksite Benefits (Gap Insurance) Voluntary Term Life, Short and Long Term Disability Programs Vision and Dental Programs (Delta Dental & Eye Med) 401K Visa Processing (if required and approved) Relocation Assistance (if required and approved)
