Login in – Remote Access. Browse to https://remote.hiq.net.nz. OR. Log through
http://tdhb.org.nz/ in the login section. Note: 'Remote Access' is replacing ...
Citrix Access Gateway/Storefront
Login in – Remote Access Browse to https://remote.hiq.net.nz OR Log through http://tdhb.org.nz/ in the login section.
Remote Access
Note: ‘Remote Access’ is replacing ‘Systems’. The ‘Systems’ link will be removed very soon.
1.
Enter your logging information: User Name: Enter the 3 or 6 digits of your Citrix User Account e.g: o77 or cbe001 Password: Enter your Citrix Password
2. 3.
Click Log on You may be able to click Upgrade Later if you have an older version of Citrix receiver on the PC/MAC
Installing or Upgrading Citrix Receiver
If you have a modern browser: Mozilla Firefox, Google Chrome, Safari or Internet Explorer 10 you do not need to install Citrix Receiver (although it is recommended you do so).
1.
Tick I Agree with the Citrix Licence Agreement
2.
Click Install
Internet Explorer Click Run and then wait
and then Run again
Mozilla Firefox Click Save File (choose a location) and then open from your downloads folder (Press Ctrl –J to access)
Double click the file to begin the install
Google Chrome Double Click CitrixReceiverWeb.exe from the bottom bar at the screen or Ctrl – J to access the downloads folder
3.
After running the download, Click Install
4.
You may need to click Continue when the install has completed
What is Storefront view? The Storefront view allows the user to add whichever applications they use regularly onto their working desktop for easy access. (e.g. Word, Outlook, Concerto, etc.)
Accessing your Applications/Desktops
To access or add your applications quickly Click Apps
To add applications to your Storefront desktop Enter name of application (e.g. Outlook) in search box as below:
One click on the found application will add it to your Storefront desktop. This same procedure can be used to add any application you have permissions to use.
Note: When adding applications, if possible, select those with NEW after name to ensure you are working in the new Citrix environment.
A tick indicates that it should be on your apps panel
Another option is to click on
which will give you list of the applications menu to look through.
Windows Explorer is also available to add to your Storefront desktop:
To remove any application from your desktop, Right click on icon and select Remove.
Working in My Desktop view Select your desktop: Click on Desktops to open your choice of My Desktop or Standard Desktop
Access the NEW Citrix desktop using My Desktop icon.
Access to original Standard Desktop using Standard Desktop icon
This will open a new session in a new frame using the old server. Therefore this will be slower to open and use. The standard desktop will open showing black background as usual. Applications will be accessed using the old server as well.
Information Systems Phone: (06) 753 7777 extn: 7325 e-mail:
[email protected]
