Installing the Citrix Online Plug-In. If you are a first-time user accessing
NeoSystems' Citrix environment, you are required to install a small program on.
Installing the Citrix Online Plug-In If you are a first-time user accessing NeoSystems’ Citrix environment, you are required to install a small program on your computer. This program will enable you to access your published applications inside NeoSystems’ Citrix environment (Costpoint, GCS Premier, etc.). Please follow the steps below to install the Citrix Online Plug-In. Important: You must have Administrative access to the workstation or laptop in order to successfully complete the following steps. Step 1: Click on the following link to download and run the program: Citrix Online Plug-In Step 2: Follow the on-screen instructions to install the Citrix Online Plug-in software on the target workstation or laptop. Once you have successfully performed the above steps please follow the steps below to access NeoSystems’ Citrix environment. Step 1: Navigate to your Company’s Client Tools page. Your Company’s administrator should provide you with this link. (Please bookmark this link and always navigate to this link to launch your NeoSystems applications.) Step 2: At your Company’s Client Tools page, click on the ‘Productivity Tools’ link. Step 3: At the Welcome screen, enter the following information: User Name: Password: Domain:
Your Company’s administrator will provide you with your User Name. Your Company’s administrator will provide you with your default initial password. Always leave the default domain selected as: us
Users will be required to change their Citrix passwords upon initial login. Citrix passwords must meet the following minimum requirements: • Passwords may not contain the user's account name or parts of the user's full name that exceed two consecutive characters. • Passwords must be at least six characters in length. • Passwords must contain characters from three of the following four categories: o English uppercase characters (A through Z) o English lowercase characters (a through z) o Base 10 digits (0 through 9) o Non-alphabetic characters (for example, !, $, #, %) Step 4: Once logged into Citrix, click on the Client Applications folder, then the appropriate Client Apps folder. Next, click on the appropriate Costpoint or GCS Premier icon to log into the application. Your Company’s administrator will provide you with your default User ID and Password to access Costpoint or GCS Premier. System Requirements for your Workstation or Laptop to access NeoSystems’ Citrix applications: Supported Microsoft Windows Operating Systems: • Windows XP • Windows Vista • Windows 7 • Windows Server 2003 • Windows Server 2008 • Windows Server 2008 R2 Supported Microsoft .NET Framework Versions: • .NET Framework 3.5 Service Pack 1, or later
