Mobile Device and you must not override the software lockdown on the Mobile
Device (i.e. jailbreak the mobile device). If you fail to take adequate precautions it
...
Dated 29 July 2013
Terms and conditions
Contents 1
CommBiz Security Guarantee
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4.10 Safekeeping
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Part 1: Payment types
11
4.11 Additional Protection
3
1.1 Transfers between your accounts
12
4.12 Prohibited transactions
3
1.2 Direct credits and debits
12
4.13 CommBiz Mobile
3
1.3 Priority payments
14
Part 5: EFT Transactions
3
1.4 International Money Transfers
14
5.1 What is an EFT transaction?
4
1.5 BPAY®
14
5
1.6 Automated payments
5
1.7 Non-CBA Payment Requests
14
5.2 What is an unauthorised EFT transaction? 5.3 When you are not liable for loss
4.5 Cancelling Security Identification or withholding access 4.6 Tokens
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7.7 Dispute Resolution
27
12.11 Alerts
21
Part 8: Refusing service
27
12.12 Governing Law
22
Part 9: Property rights
28
Part 13: What if I have a complaint?
23
Part 10: Variations
29
23
10.1 Notifcation of changes
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10.2 New functions
29
Part 14: Customer information and privacy 14.1 Changing your personal details
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10.3 Additional authorisers
29
14.2 Why we collect your information
23
10.3 Additional accounts
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14.3 Access to your information
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10.4 Emailing and faxing forms
29
14.4 Who we may exchange your information with
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30
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10.5 Applying for New Products or Services through CommBiz Part 11: Termination
25
11.1 Termination
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14.5 BPAY or BPAY view 14.6 Records of your computers and Mobile Devices 14.7 More information
25
11.2 Termination by either party
31
Part 15: Cut-off times
25
31
15.1 Local cut-off times
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11.3 Termination of NetLock or CommBiz Mobile 11.4 Continuing rights
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15.2 Foreign currency cut-off times
26
Part 12: General provisions
33
Part 16: BetterBusiness Insights
6.3 Suspension
26
12.1 Start and duration
34
Part 17: Fees and charges
6.4 When a biller can’t process a payment 6.5 Batch entry payments
26
12.2 Subsidiaries
34
17.1 Paying fees
26
12.3 Limitations
34
17.2 Changing and introducing fees
6.6 BPAY payments cannot be stopped 6.7 Underpayments
26
12.4 Your account
36
Part 18: Glossary
26
12.5 Waiving rights
39
18.1 Interpretation
40
Part 19: Help and advice
26
12.6 Severability
40
19.1 Code of Banking Practice
26 26
12.7 Government duties, fees and charges 12.8 Agency
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12.9 Notices
27
12.10 Consent
19
6.8 Mistaken, unauthorised and fraudulent BPAY payments 6.9 Consent for biller to disclose information Part 7: Liability
19
7.1 Consequential loss
19
7.2 Limitation
19
7.3 Disruptions
4.7 NetLock Security Device
20
7.4 Statutory warranties
10
4.8 Transacting
20
7.5 Indemnity
10
4.9 Deemed authority
20
7.6 Information accuracy
® Registered to BPAY Pty Ltd ABN 69 079 137 518
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CommBiz Security Guarantee CommBiz is our premium online business banking service that allows small businesses, corporate and institutional companies, whose finances are managed by multiple staff, to do their banking anywhere and at any time. CommBiz enables you to manage your domestic and international account activity and cash management, with world class online security features.
CommBiz Security Guarantee Mandatory security precautions for all payments made by any user (“Security Conditions”)
To ensure you have the best and most secure experience with CommBiz, we recommend that for any payment instruction sent through your CommBiz service, that you adopt the following security precautions.
• ensure that passwords and tokens are secure and not shared • regularly change passwords • use one computer for payment creation and another computer or mobile device for subsequent authorisation • adopt any other reasonable steps to protect the security of your computer or operating system or Mobile Device and prevent unauthorised access to your accounts
• you had taken all applicable mandatory precautions set out in the table below to prevent unauthorised users gaining access to your computer systems and to your Mobile Devices and transacting on your accounts; and Payments
