Conference 2016 - UKSG

Conference 2016 11 – 13 April 2016 BIC, Bournemouth www.uksg.org

SPONSORS Diamond EBSCO Platinum LM Information Delivery Gold ACS Publications Association for Computing Machinery Atypon BioMed Central CABI Cambridge University Press CAS IEEE Xplore® Digital Library Innovative OCLC Oxford University Press Royal Society of Chemistry Springer Nature Turpin Distribution Services Silver ACCUCOMS Adam Matthew AdvantageCS AIP Publishing Annual Reviews Backstage Library Works BRILL Cabell’s Digital Science Elsevier Ex Libris Gale, a part of Cengage Learning IOP Publishing Jisc JoVE Kortext NEJM Group PLOS: Public Library of Science ProQuest SAGE Talis Taylor & Francis The JAMA Network Wolters Kluwer

P R O G R A M M E

Monday 11 April C 08.00

Registration, Purbeck Foyer

C 08.30

Refreshments and exhibition viewing, Purbeck Hall (sponsored by ACCUCOMS)

C 10.00

Opening of the Conference, Tregonwell Hall Kate Price, Chair, UKSG Greetings from NASIG Carol Ann Borchert, President, NASIG Presentation of the 2016 John Merriman Joint NASIG/UKSG award (UK award sponsored by Taylor & Francis) Presentation to the sponsored students and early career professionals (Awards sponsored by Jisc, SAGE and Springer Nature)

Plenary Session 1 Tregonwell Hall C 10.30 C 11.00

C 11.30

Impact Chair: Kate Price King’s College London Managing relationships between libraries and publishers for greater impact Ann Rossiter SCONUL How far has the UK got towards open access and what have been the costs and implications? Michael Jubb Consultant Data diving: understanding cause and effect in reputation management Charlie Rapple Kudos

C 12.00

Lunch and exhibition viewing, Purbeck Hall (sponsored by ACCUCOMS)

C 13.30

Breakout sessions (Group A), BIC breakout rooms

C 14.30

Breakout sessions (Group B), BIC breakout rooms

C 15.30

Refreshments and exhibition viewing, Purbeck Hall (sponsored by ACCUCOMS)

C 16.00

Breakout sessions (Group C), BIC breakout rooms

Lightning Talks Session 1

Chair: Helle Lauridsen ProQuest

C 17.00

Collaborative partnerships to address preservation challenges at scale Stephanie Orphan Portico SafeNet: improving the provision of post-cancellation access Adam Rusbridge EDINA, University of Edinburgh Meeting breadth of content needs - Health Education East of England Pilot of Tokens Janet Broome Wiley Imrana Ghumra Health Education East of England

Tregonwell Hall

C 17.10 C 17.20

C 17.30 to 18.30 C 19.00

Reception and exhibition viewing, Purbeck Hall Buffet dinner and quiz, Pavilion Ballroom (additional bookable option) (sponsored by Innovative) or: Free evening

Tuesday 12 April C 08.30


Plenary Session 2

User Experience Chair: Jill Taylor-Roe Newcastle University Ethnographic approaches to the practices of scholarly communication: tackling the mess of academia Donna Lanclos University of North Carolina, Charlotte Open Music Library: a community-curated open index of the world’s scholarly music resources André Avorio Alexander Street

Tregonwell Hall C 09.00

C 09.30

C 10.00

Engaging students, shaping services: the changing face of student engagement at The Hive Sarah Pittaway University of Worcester

C 10.30

Refreshments and exhibition viewing, Purbeck Hall (sponsored by CABI)

C 11.00

Breakout sessions (Group A), BIC breakout rooms

Lightning Talks Session 2

Chair: Jane Harvell University of Sussex

C 12.00

Measuring the impact on research of Jisc’s investment in digital content for the Humanities Zoë Loveland ProQuest Paola Marchionni Jisc Transforming libraries in Myanmar: the EIFL eLibrary Myanmar project Myat Sann Nyein Electronic Information for Libraries (EIFL) Principles for doing business responsibly in developing countries Anne Powell INASP

Tregonwell Hall

C 12.10 C 12.20

C 12.30

UKSG Annual General Meeting, Tregonwell Hall

C 13.00

Lunch and exhibition viewing, Purbeck Hall (sponsored by CABI)

C 14.30

Breakout sessions (Group B), BIC breakout rooms

C 15.30

Refreshments and exhibition viewing, Purbeck Hall (sponsored by CABI)

C 16.00

Breakout sessions (Group D), BIC breakout rooms

C Tuesday continued overleaf

P R O G R A M M E

Tuesday 12 April Lightning Talks Session 3

Chair: Ed Pentz CrossRef

C 17.00

No more than ten people read a journal article: extending visibility, reach and impact Vicky Williams Research Media Ltd Data visualisation for scholarly communications Andrea Michalek Plum Analytics From queries and links to questions and answers: machine intelligence and the reinvention of search Joe Buzzanga Institute of Electrical and Electronics Engineers

Tregonwell Hall

C 17.10 C 17.20

C 17.30 to 18.00 C 19.00 C 20.15 C 22.15 to 01.00

Exhibition viewing, Purbeck Hall Evening venue: Windsor Hall and Solent Hall, BIC Reception: All the fun of the fair! Conference dinner: Roll up, roll up for the Dream Circus Disco, funfair and bar

Wednesday 13 April C 09.00


C 09.30

Breakout sessions (Group C), BIC breakout rooms

C 10.30

Refreshments and exhibition viewing, Purbeck Hall

C 11.00

Breakout sessions (Group D), BIC breakout rooms

Plenary Session 3

Innovation and Inspiration Tregonwell Hall Chair: Incoming Chair UKSG

C 12.00

Introduction Incoming Chair UKSG

C 12.15

Google – Digital Child Emma Mulqueeny Rewired State

C 12.45

Investing in scholarly futures: communities, funding and the reimagining of research communications Cameron Neylon Centre for Culture and Technology, Curtin University

C 13.15

Close of conference (Packed lunch sponsored by Cabell’s)

Breakout Sessions There will be 32 breakout sessions from which to select, split into four groups of eight. The Group A sessions will run concurrently for 45 minutes on: Monday 11 April at 13.30 and Tuesday 12 April at 11.00 The Group B sessions will run concurrently for 45 minutes on: Monday 11 April at 14.30 and Tuesday 12 April at 14.30 The Group C sessions will run concurrently for 45 minutes on: Monday 11 April at 16.00 and Wednesday 13 April at 09.30 The Group D sessions will run concurrently for 45 minutes on: Tuesday 12 April at 16.00 and Wednesday 13 April at 11.00 Delegates will be able to attend a different session of their choice for each of the eight time slots. They are not required to select their preferences in advance.

Breakout Sessions

Group A

1. Students, customers or partners? Ensuring the student voice is heard through effective market research Sarah Bull University of Birmingham Sarah Roughley University of Liverpool

How can we learn from students to improve our libraries? Hear how two libraries have worked with students to inform their work. The new University of Birmingham Library will open in September 2016. Working with research consultancy Alterline, their market research project included the exploration of students’ physical and digital journeys through ethnographic observations. At the University of Liverpool students have led market research projects as part of their curriculum to identify how users’ experiences of the library’s physical and digital spaces can be improved. The formation of a new Student Library Partnership group also helps to inform library decision making.

2. Open access – the funder perspective Ron Dekker Netherlands Organisation for Scientific Research (NWO) Johannes Fournier German Research Foundation (DFG)

The session will start with questions like: why should research funders foster open access? What are the goals of switching to an open, transparent system for scholarly publishing? The German Research Foundation’s (DFG) researcher-oriented perspective on the ‘open’ paradigm and the Dutch Research Foundation’s (NWO) open access requirements will be depicted as national examples. Finally, the session will elaborate on recent international trends and developments regarding the need to better align policies, the attempts to invest already available resources for transitioning towards open access, and the growing awareness that a dedicated infrastructure is needed in order to implement any open access policy.

3. eTextbooks for everyone: University of Manchester and Plymouth University address the eTextbook model Tif Dickinson Plymouth University Dominic Broadhurst University of Manchester

Books Right Here Right Now is a major and strategic initiative to radically change core text provision at the University of Manchester. This part of the session will focus on how robust and empirical research is underpinning the project, both in terms of acquisition models, negotiations with publishers and providing a new product to our students, intrinsically based on the students’ own expectations. An overview of the day-to-day running of the eTextbook service at Plymouth University will be presented covering timeline, challenges and development. The presenter will look at how things have developed since the original Phil Gee model and the challenges of developing a new eTextbook model when publishers are not engaging and of librarians having to negotiate direct, as well as aligning the eTextbook services with the library, and developments moving forwards.

4. Research Data Management workshops – integrating figshare into your RDM workflow: case studies Details to be confirmed

P R O G R A M M E Breakout Sessions

Group A

5. Institutional insights: adopting new metrics at Glasgow and LSE Terry Bucknell Digital Science William Nixon University of Glasgow Nancy Graham and Nathalie Cornée The London School of Economics and Political Science

Modern research metrics and new models of evaluation have risen high on the academic agenda in the last few years. In this session two UK institutions who have adopted such metrics across their faculty will share their motivations and experiences of doing so, and explain further how they are integrating these data into existing models of review and analysis.

6. Putting users first with open source software Sara Osman and Sandra Reed University of the Arts London

The presenters will talk about their journey from a traditional library catalogue (Voyager) to an open source system (Koha). They will focus on how they ensured that the new system is clear and accessible – a key requirement as an arts institution with a high number of dyslexic students. They will highlight the opportunities and challenges of an open source system and report on where they stand seven months after implementation, including feedback from students who have been using the new system.

7. What do all these services do anyway? An introduction to the unseen infrastructure of scholarly communications Ginny Hendricks CrossRef Josh Brown and Alice Meadows ORCID Susan Spilka CHORUS Laura Rueda DataCite Kathleen Shearer SHARE

The researcher is at the heart of everything we do, whether as a librarian, a publisher or a vendor, and today’s researcher benefits from a stronger research infrastructure than ever before. Increased digitisation has enabled us to develop more and better services to support researchers at every stage of the research cycle. For anyone new to the industry, this session will look at some new – and some not-so-new – services that are saving researchers time and effort as they apply for funding, find and cite content, submit and publish a manuscript, publish their data, and comply with legal and ethical requirements to disseminate their findings. The session will explain the infrastructure from a researcher’s point of view, followed by a Q&A with the panel which includes representatives from CrossRef, ORCID, CHORUS, DataCite and SHARE. The goal is to enhance our collective understanding of the value we are all adding to the research infrastructure through our development and support of the systems and processes that underpin it. We hope to shed light on how our services work in tandem as an interoperable, scalable, and cost-effective foundation that meets the evolving needs of the scholarly community.

8. Online and still kicking: an update on MOOCs and online learning Heather Staines ProQuest Michael Healy Copyright Clearance Center

Although we are past the ‘All MOOC All the Time’ hype of 2012, any announcement of the death of the MOOC is premature. Universities that began thinking about MOOCs then are just now ready for launch. Come and learn what is new in the world of MOOCs and what role content is playing in this new form of teaching and learning. Both Copyright Clearance Center and ProQuest SIPX have been supplying content into MOOCs with new and interesting models. Learn more about student uptake of both free and forpurchase content. Learn how libraries and publishers are handling challenges and opportunities in this new learning space.

Breakout Sessions

Group B

9. The Predatory Publishing Phenomenon: actors, bystanders, consequences Regina Romano Reynolds US ISSN Center, Library of Congress

What is meant by ‘predatory publisher’? Who is preyed on and by whom? What are the consequences of this publishing phenomenon? The Director of the US ISSN Center will draw on the experience of the ISSN Network and National Library of Medicine (NLM) to explore these issues. Criteria for inclusion in NLM’s indexes and the Directory of Open Access Journals (DOAJ), as well as criteria for denying or revoking an ISSN, will be outlined. Statistics on the ubiquity and longevity of these publications, their impact on ISSN and NLM, and the role of librarians will be discussed.

10. Innovations from trade publishing Benedicte Page The Bookseller

From virtual festivals to digital serials, from new online membership communities to fresh ways to create personalised picturebooks, trade publishing is embracing a wide range of innovation, both in storytelling and in reaching readers. This session will include initiatives discussed at December’s FutureBook conference, the largest digital publishing conference in Europe.

11. Help me, data! How library analytics tools can help you in your role Jo Lambert Jisc Jo Alcock Evidence Base at Birmingham City University Graham Stone University of Huddersfield

Do you have a question that library analytics data can answer? Do you know what to ask or where to find the answers? And what to do with the answers once you have them? This session will present real-life questions from real-life users that the growing suite of library analytics tools available to UK libraries has helped them answer. You will hear questions, methods, answers, how the information received has been put into practice, and what benefits have resulted.

12. Of Libraries and Labs: effecting user-driven innovation Alex Humphreys JSTOR

JSTOR has launched a new Labs team charged with partnering with libraries and scholars to build innovative tools for research and teaching. The JSTOR Labs team has successfully used ‘flash builds’ – high-intensity, short-burst, user-driven development efforts – in order to bring an idea from conception to a working, user-delighting prototype in as little as a week. In this talk the presenter will describe the approach to flash builds, highlight the partnerships, skills, tools and content that help to innovate, and suggest ways that libraries can adopt these methods to support innovation and the digital humanities.

13. Search and discovery: defining user behaviour Suzanne Tatham University of Sussex Andrea Fallas Semantico

Semantico’s Design and UX team and the University of Sussex Library present the results of a collaborative effort to explore user behaviours around search and discovery. We will describe the results of interviews and paper prototyping with users ranging from first-year undergraduates to seasoned researchers. Our research outputs include personas based on behavioural archetypes, interface recommendations and alternative ways to discover and explore content. We will also discuss the advantages and issues involved in a collaboration of this type.


Group B

14. Open scholarly communications data Stuart Lawson Birkbeck, University of London

The transition to open access is being accompanied by opening up financial data about the scholarly communications system. The costs of both journal subscriptions and open access article processing charges (APCs) – along with the revenues of the publishers who receive them – are now subject to great scrutiny. This session will describe how and why this is happening and discuss the potential impact of the ‘new normal’ of financial transparency for publishers, librarians and intermediaries.

15. Online authoring tools for global collaboration John Hammersley Overleaf

Science is a global enterprise, and over two million scientific papers are written every year in collaborations that span the globe. What are the best tools and technologies that support this growing need for global collaboration? How can libraries and publishers harness these tools to help their users in these efforts? This session will explore new technologies to facilitate global, interdisciplinary collaboration and how some publishers and libraries are taking advantage of these tools.

16. Making the most of CLA’s future licensing solutions James Bennett Copyright Licensing Agency

This session will give an overview of CLA’s growing range of services designed to simplify copyright for content users, including its partnership with the British Library On Demand service to deliver streamlined content+rights solutions for the Higher Education, NHS and corporate sectors. CLA will also provide an update on its new Digital Content Store (DCS) and how five pilot universities are using it to streamline the provision and reporting of digitised content for students.

Breakout Sessions

Group C

17. Resisting the pull of Miles’s Law in discovery Bruce Heterick JSTOR Roger Schonfeld Ithaka S+R

It can be argued that Miles’s Law has been at the centre of our collective efforts to date in the development, purchasing and implementation of web-scale discovery services in the academic library community. For the library, for instance, efforts have been focused on how to make the library more relevant in the discovery of scholarly content since Google’s entry and dominance in web-scale search without a real sense of how to measure the success of these implementations or what the return on investment might look like. In the process, we have taken budget dollars out of the ecosystem that could be used to better address the discovery and delivery needs of the other 80-90% of academic research that does not begin at the library’s search box.

18. Building trust in a National Bibliographic Knowledgebase Neil Grindley Jisc

The Jisc-led National Monograph Strategy (NMS) roadmap set out a number of recommendations, including the design and implementation of a National Monograph Knowledgebase (a ‘Monobase’) as core infrastructure for finding and managing print and digital monographs. This session will report on progress towards establishing that Knowledgebase, set out forward plans, and invite the breakout attendees to discuss ideal outcomes and give their own perspectives on the work.

Breakout Sessions

Group C

19. Transition from in-trays to inbox to internet: using an online open source workflow management system to improve electronic resources work Geraldine O Beirn Queen’s University Belfast

The complexity of managing journal workflow processes has been accentuated by the rapid evolution of journal collections from print to electronic and the shift in working practices from administering paper-based requests to processing inbox messages. This presentation demonstrates how using cloud-based open source workflow management systems has facilitated a more cohesive approach to the management of Queen’s University Belfast’s electronic resources processes and assisted in counteracting some of the challenges of modifying electronic content delivered on a variety of platforms.

20. Real world use of KB+ data Jane Burke Ex Libris, a ProQuest company

KB+ from Jisc Collections seeks to provide timely and accurate information to both libraries and suppliers about e-journal subscriptions and licences via a centrally maintained knowledgebase. KB+ is the leading effort in this area, and has garnered great interest from libraries around the world. KB+ makes its data available to both libraries and suppliers under an open access licence. This session will discuss the latest efforts by Jisc Collections regarding KB+ and how Jisc views KB+ among its offerings. It will describe the current content of KB+.

21. The new research data environment: implications for privacy and beyond Mark Elliot University of Manchester

This session will examine new data environment concepts like ‘big data’ and ‘stream analytics’, and the impact of the new data environment on privacy (and related constructs) and how this will feed into the way we carry out research from data collection through to publication. This of course is not a fixed thing; the environment is in a constant state of change. Working out what is happening right now is a challenge and as for what will happen next …

22. Measuring the research impact of digitised theses? A case study from the London School of Economics Linda Bennett Gold Leaf Dimity Flanagan The London School of Economics and Political Science

This session offers the results of a study that tests the assertion that the online dissemination of theses has a positive impact on the research profile of the institution. Based on a combination of primary and secondary research, with some fascinating statistical comparative information, the study outlines the types of metrics an institution may use to measure the impact of its corpus of digitised dissertations and examines how these metrics may be generated. It is the result of a year-long study undertaken with the London School of Economics which focuses on the outcomes achieved through its programme of theses digitisation, disseminated simultaneously through its institutional repository and through the ProQuest Dissertations and Theses Database (PDTD). Results achieved by the LSE will be compared with metrics gathered globally by ProQuest via its PDTD. The session will be of interest to all librarians and academics involved in the use of digitised theses as a research resource, digitisation projects (retrospective or ongoing) and university rankings.

23. Meet the new professionals Kate Price King’s College London Siobhan Cottam University of Leicester Dom Fripp University of Bristol/Jisc Anna Theis University of Manchester

UKSG has invited three up-and-coming library professionals to provide their unique perspectives on working in the information sector today. Why did they initially become interested in their career? What do they find most exciting and most challenging about their work right now? Each of our new professionals will be asked to give a five-minute presentation about their career path, motivations and enthusiasms, and then it will be over to the audience to find out more!


Group C

24. Collection development in a world without subject librarians Nick Woolley Northumbria University Rachel Kirkwood University of Manchester Library Laura Shanahan University of Edinburgh

Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.

Breakout Sessions

Group D

25. Why should libraries become publishers? And why should you care? Charles Watkinson University of Michigan Library Sofie Wennström Stockholm University Simon Bains University of Manchester

What are the key drivers behind the dramatic growth in library-based publishing? This session explores differences and similarities through three case studies from different countries: Sweden, the UK and the USA. The presenters will describe the forces that are changing the roles of their parent libraries and show how these are also shaping the nature of their publishing programmes. They will also discuss some of the opportunities they see for the future of libraries as publishers and the challenges these new entrants are encountering.

26. Jisc open access services to support the article life cycle Neil Jacobs Jisc

The main challenges facing universities and authors in moving to OA for journal articles are achieving compliance, managing costs, and realising the benefits of OA. This session will outline Jisc services that help, from submission of an article, through acceptance, to publication and use. It will show how these services build on existing infrastructure, where possible, to provide a solution that, while tailored to UK circumstances, is more widely applicable.

27. The psychogeography of libraries David Parkes Staffordshire University

Living with learning requires a mastery of existential skills: uncertainty, allowing for not knowing, mystery, ambiguity, delightful surprise, curiosity, agility of thought and capacity. What a wonderful description of a library environment that is – ‘pleasantly mad places’, as Alberto Manguel called them. This breakout will explore the psychogeography of libraries – the impact of library geographies on the individual. Psychogeography has also been described as ‘mappy weird stuff’. The breakout will explore and generate discussions across disciplines – political, geographical, economic, cultural, artistic and philosophical – about libraries in print and online and hopefully engender new modes for expressing them.

Breakout Sessions

Group D

28. The Raw and the Cooked – hard and soft metrics in an Irish academic library Hugh Murphy Maynooth University Library

One of the key areas of strategic importance which informs library strategy and operations is that of data – in all its forms. In 2015 Maynooth University Library brought together a cross-sectional group to ensure efficient and reliable gathering and interpretation of data, with a view to allowing staff to examine the work of the Library as objectively as possible. This has been used in conjunction with softer metrics (feedback from user groups, from peer institutions for example) to inform decision-making processes. Consequently there is now a growing evidence base of broadening metrics, from journal usage to views on library furniture which management can utilise to ensure that our services are as aligned with our users’ needs as possible. This session will detail the work which Maynooth has undertaken, highlight some findings and also consider two other important issues: the impact of this work on staff and the need to not sacrifice every ‘instinct’ at the altar of evidence-based decision making.

29. International gamification in the library Raymond Pun California State University, Fresno

This session explores the concept of gamification and games in an academic library. The presenter will share how the NYU Shanghai Library participated in the ‘International Game Day at the Library’ in 2014. He will talk about the collaboration and research games involved that created an international gaming programme. In addition, he will discuss how NYU Shanghai Library collaborated with NYU Abu Dhabi Library to create a ‘Game Off’ programme where students from both campuses in two countries competed and interacted with each other virtually in 2015.

30. Who’s reading your valuable content and did they really pay for it? Andrew Pitts Publisher Solutions International Charles White SAGE Publications Keith Abbott Wiley

This session will be presented jointly by Publisher Solutions International Ltd, Wiley and SAGE Publications, sharing experiences of the work done to combat Subscription Fraud, IP Address Abuse, and Bribery and Corruption in academic publishing. The presenters will be exploring the challenges faced by publishers and the steps taken to monitor and clean up growing and ever changing volumes of data.

31. Discovery and linking integrity – do we need to talk about KEV? Dom Benson Brunel University London

How serendipitous is discovery for users? Like many a teenager, OpenURL linking can behave inappropriately. What can we do to smooth out the bumps on the road and what other tools are available? This breakout session will walk swiftly through linking to discovery targets, from OpenURL 0.1/1.0, to Index-Enhanced Direct Linking, Link 2.0 and beyond …

32. With Or Without You: subscription agents and the scholarly journal supply chain Paul Harwood EBSCO Anette Schneider DTU Library Claire Grace Open University Library Services Jan Donnelly LM Information Delivery

How did libraries respond when Swets collapsed so dramatically towards the end of 2014? What were the factors they took into consideration when making decisions about managing their journal portfolio? Looking ahead, how will libraries and consortia manage and administer their collections in the future and what role will agents be expected to play, if any? If you are interested in a glimpse into the future or have thoughts of your own, come and share them with us. As they say in the song: “Through the storm we reach the shore. You give it all but I want more.”

UKSG exists to connect the information community and encourage the exchange of ideas on scholarly communication. It is the only organisation spanning the wide range of interests and activities across the scholarly information community of librarians, publishers, intermediaries and technology vendors. In a dynamic environment, UKSG works to: • facilitate community integration, networking, discussion and exchange of ideas • improve members' knowledge of the scholarly information sector and support skills development • stimulate research and collaborative initiatives, encourage innovation and promote standards for good practice • disseminate news, information and publications, and raise awareness of services that support the scholarly information sector.

For booking forms and further information please refer to www.uksg.org For delegate bookings please contact Karen Sadler, UKSG Administrator, 5 Upper Close, Godstow Road, Oxford OX2 8FE UK Tel/Fax: +44 (0)1865 310834 E-mail: [email protected] For exhibition information and all other enquiries please contact Alison Whitehorn, UKSG Business Manager, Hilltop, Heath End, Newbury RG20 0AP UK Tel: +44 (0)1635 254292 Fax: +44 (0)1635 253826 E-mail: [email protected] UKSG reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies. UKSG Company No. 4145775 A company registered in England and Wales Charity No. 1093946