Course Content - Multisoft Systems

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Cisco Networking Devices Part 1 (ICND1) v1.0 and the Interconnecting ... network. The topics include connecting to a WAN; implementing network security; .
Software Development & Education Center

CCNA (Cisco Certified Network Associate)

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640-802 CCNA – Routing & Switching (ICND1 & ICND2) Exam Description The 640-802 CCNA is the composite exam associated with the Cisco Certified Network Associate certification. Candidates can prepare for this exam by taking the Interconnecting Cisco Networking Devices Part 1 (ICND1) v1.0 and the Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.0 courses. This exam tests a candidate's knowledge and skills required to install, operate, and troubleshoot a small to medium size enterprise branch network. The topics include connecting to a WAN; implementing network security; network types; network media; routing and switching fundamentals; the TCP/IP and OSI models; IP addressing; WAN technologies; operating and configuring IOS devices; extending switched networks with VLANs; determining IP routes; managing IP traffic with access lists; establishing point-to-point connections; and establishing Frame Relay connections. Exam Topics The following topics are general guidelines for the content likely to be included on the Cisco Certified Network Associate exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice. Describe How a Network Works 

Describe the purpose and functions of various network devices



Select the components required to meet a network specification



Use the OSI and TCP/IP models and their associated protocols to explain how data flows in a network



Describe common networked applications including web applications



Describe the purpose & basic operation of the protocols in the OSI and TCP models

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Describe the impact of applications such as Voice Over IP on a network



Interpret network diagrams



Determine the path between two hosts across a network



Describe the components required for network and Internet communications



Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach



Differentiate between LAN/WAN operation and features

Configure, verify and troubleshoot a switch with VLANs and inter switch communications 

Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts



Explain the technology and media access control method for Ethernet networks



Explain network segmentation and basic traffic management concepts



Explain basic switching concepts and the operation of Cisco switches



Perform and verify initial switch configuration tasks including remote access management



Verify network status and switch operation using basic utilities (including: ping, traceroute, telnet, SSH, arp, ipconfig), and SHOW & DEBUG commands



Identify, prescribe, and resolve common switched network media issues, configuration issues, auto negotiation, and switch hardware failures



Describe enhanced switching technologies (including: VTP, RSTP, VLAN, PVSTP, 802.1q)



Describe how VLANs create logically separate networks and the need for routing between them



Configure, verify, and troubleshoot VLANs



Configure, verify, and troubleshoot trunking on Cisco switches



Configure, verify, and troubleshoot inter VLAN routing

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Configure, verify, and troubleshoot VTP



Configure, verify, and troubleshoot RSTP operation



Interpret the output of various shows and debug commands to verify the operational status of a Cisco switched network.



Implement basic switch security (including: port security, trunk access, management VLAN other than vlan1, etc.)

Implement an IP addressing scheme and IP Services to meet network requirements in a medium-size Enterprise branch office network 

Describe the operation and benefits of using private and public IP addressing



Explain the operation and benefits of using DHCP and DNS



Configure, verify and troubleshoot DHCP and DNS operation on a router (using both the CLI and SDM)



Implement static and dynamic addressing services for hosts in a LAN environment



Calculate and apply an addressing scheme including VLSM IP addressing to a network



Determine the appropriate classless addressing scheme using VLSM and summarization to satisfy addressing requirements in a LAN/WAN environment



Describe the technological requirements for running IPv6 in conjunction with IPv4 (including: protocols, dual stack, tunneling, etc.)



Describe IPv6 addresses



Identify and correct common problems associated with IP addressing and host configurations

Configure, verify, and troubleshoot basic router operation and routing on Cisco devices 

Describe basic routing concepts (including: packet forwarding, router lookup process)

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Describe the operation of Cisco routers (including: router boot up process, POST, router components)



Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts



Configure, verify, and troubleshoot RIPv2



Access and utilize the router to set basic parameters.(including: CLI/SDM)



Connect, configure, and verify operation status of a device interface



Verify device configuration and network connectivity using ping, traceroute, telnet,



SSH or other utilities



Perform and verify routing configuration tasks for a static or default route given specific routing requirements



Manage IOS configuration files. (Including: save, edit, upgrade, restore)



Manage Cisco IOS



Compare and contrast methods of routing and routing protocols



Configure, verify, and troubleshoot OSPF



Configure, verify, and troubleshoot EIGRP



Verify network connectivity (including: using ping, traceroute, and telnet or SSH)



Troubleshoot routing issues



Verify router hardware and software operation using SHOW & DEBUG commands.



Implement basic router security

Explain and select the appropriate administrative tasks required for a WLAN 

Describe standards associated with wireless media (including: IEEE, WI-FI Alliance, ITU/FCC)



Identify and describe the purpose of the components in a small wireless network. (Including: SSID, BSS, ESS)



Identify the basic parameters to configure on a wireless network to ensure that devices connect to the correct access point

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Compare and contrast wireless security features and capabilities of WPA security (including: open, WEP, WPA-1/2)



Identify common issues with implementing wireless networks. (Including: Interface, misconfiguration)

Identify security threats to a network and describe general methods to mitigate those threats 

Describe today's increasing network security threats and explain the need to implement a comprehensive security policy to mitigate the threats



Explain general methods to mitigate common security threats to network devices, hosts, and applications



Describe the functions of common security appliances and applications



Describe security recommended practices including initial steps to secure network devices

Implement, verify, and troubleshoot NAT and ACLs in a medium-size Enterprise branch office network 

Describe the purpose and types of ACLs



Configure and apply ACLs based on network filtering requirements using SDM and CLI



Configure and apply an ACL to limit telnet and SSH access to the router using SDM and CLI



Verify and monitor ACLs in a network environment



Troubleshoot ACL issues



Explain the basic operation of NAT



Configure NAT for given network requirements using SDM and CLI



Troubleshoot NAT issues

Implement and verify WAN links 

Describe different methods for connecting to a WAN

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Configure and verify a basic WAN serial connection



Configure and verify Frame Relay on Cisco routers



Troubleshoot WAN implementation issues



Describe

VPN

technology

(including:

importance,

benefits,

role,

impact,

components) 

Configure and verify a PPP connection between Cisco routers

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640-554 IINS (CISCO IOS Network Security) Exam Description The 640-554 Implementing Cisco IOS Network Security (IINS) exam is associated with the CCNA Security certification. This exam tests a candidate's knowledge of securing Cisco routers and switches and their associated networks. It leads to validated skills for installation, troubleshooting and monitoring of network devices to maintain integrity, confidentiality and availability of data and devices and develops competency in the technologies that Cisco uses in its security infrastructure. Candidates can prepare for this exam by taking the Implementing Cisco IOS Network Security (IINS) course. Exam Topics The following topics are general guidelines for the content likely to be included on the Implementing Cisco IOS Network Security (IINS) exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice. Common Security Threats 

Describe common security threats

Security and Cisco Routers 

Implement security on Cisco routers



Describe securing the control, data, and management plane



Describe Cisco Security Manager



Describe IPv4 to IPv6 transition

AAA on Cisco Devices 

Implement AAA (authentication, authorization, and accounting)



Describe TACACS+



Describe RADIUS & AAA



Verify AAA functionality

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IOS ACLs 

Describe standard, extended, and named IP IOS access control lists (ACLs) to filter packets



Describe considerations when building ACLs



Implement IP ACLs to mitigate threats in a network

Secure Network Management and Reporting 

Describe secure network management



Implement secure network management

Common Layer 2 Attacks 

Describe Layer 2 security using Cisco switches



Describe VLAN security



Implement VLANs and trunking



Implement spanning tree

Cisco Firewall Technologies 

Describe operational strengths and weaknesses of the different firewall technologies



Describe Stateful firewalls



Describe the types of NAT used in firewall technologies



Implement zone-based policy firewall using CCP



Implement the Cisco Adaptive Security Appliance (ASA)



Implement Network Address Translation (NAT) and Port Address Translation (PAT)

Cisco IPS 

Describe Cisco Intrusion Prevention System (IPS) deployment considerations



Describe IPS technologies



Configure Cisco IOS IPS using CCP

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VPN Technologies 

Describe the different methods used in cryptography



Describe VPN technologies



Describe the building blocks of IPSec



Implement an IOS IPSec site-to-site VPN with pre-shared key authentication



Verify VPN operations



Implement Secure Sockets Layer (SSL) VPN using ASA device manager

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640-760 SSPO (Service Provider Operations) Exam Description The 640-760 Supporting Cisco Service Provider IP NGN Operations exam is designed to introduce entry level personnel to the SP network operations environment, processes orientation, management tools and methods, and enables students to practice the primary job roles and tasks. The exam is also intended to help prepare students for the Cisco Certified Network Associate SP Operations (CCNA SP Operations) certification exam. Exam Topics The following information provides general guidelines for the content likely to be included on the Supporting Cisco Service Provider IP NGN Operations exam. However, other related topics may also appear on any specific delivery of the exam. Perform the network incident management process 

Describe how a trouble ticket processes through the network operations center (NOC)



Identify key network incident metrics in a NOC incident report



Apply an incident management process



Perform incident management using basic tools and documentation



Close an incident ticket



Prioritize incident tickets according to standards



Escalate an incident ticket according to typical criteria



Create an RFC to implement a fix or workaround for an incident

Apply the problem management process 

Apply the Information Technology Infrastructure Library (ITIL) problem management process to the task of managing networks



Distinguish between incident management and problem management, and determine the interactions that occur between them

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Perform first-level network monitoring and troubleshooting 

Use network management tools to monitor network status



Interpret device specific alarms and determine the severity of the alarm



Initiate troubleshooting procedures based on received alarms and/or log messages



Use network management tools to troubleshoot first-level network incidents



Use syslog functions, severity levels, syslog traps, and buffering



Use knowledge of IP fundamentals to determine the most likely cause of a network problem



Determine most probable cause of a problem from standard output and SNMP traps



Utilize common structured troubleshooting approaches

Perform network configuration management 

Backup configurations across standard NOC architectures



Interpret basic standard scripting commands used in automating network maintenance



Interpret basic UNIX cron job commands used in automating network maintenance



Use a network inventory management process

Implement network changes and change management 

Accurately document a network



Utilize a network change implementation rollback



Implement a network change based on change documentation



Perform a network upgrade



Identify upgrade or downgrade issues and recommend corrective actions



Verify the usability and effectiveness of a network change

Apply the fundamental concepts of service level agreements (SLAs) 

Identify the unique characteristics of different SLAs



Inform customers about SLA issues



Monitor service levels against the requirements of an SLA

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Describe basic IP technology in the Service Provider NOC 

Describe the purpose and components of an IPv4 address



Describe the purpose of and components of IOS XR



Use IOS XR to perform basic router functions



Compare and contrast IPv4 to IPv6 addresses

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640-875 SPNGN1 (SP-Next Generation Networks Part-1) Exam Description The 640-875 Building Cisco Service Provider Next-Generation Networks, Part 1 exam is associated with the CCNA SP certification. This exam tests a candidates basic knowledge and skills necessary to support a service provider network. Candidates can prepare for this exam by taking the Building Cisco Service Provider Next-Generation Networks, Part 1 (SPNGN1) course. Exam Topics The following topics are general guidelines for the content likely to be included on the Building Cisco Service Provider Next-Generation Networks, Part 1 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice. IP Networks 

Describe the purpose and functions of various network devices (at the core, distribution, and access layers)



Identify the functional components required to meet a given network specification



Describe the OSI and TCP/IP models and their associated protocols to explain how data flows in a network



Describe common network applications and their impact on the network



Interpret network diagrams



Troubleshoot common network problems at layers 1, 2, 3, 4, and 7 using a layered model approach



Describe differences between LAN and WAN operation and features

IPv4 and IPv6 Addressing 

Describe the structure of IPv4 and IPv6 addresses

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Describe VLSM, CIDR and route summarization concepts



Describe the different types of IPv4 and IPv6 addresses



Design an IP Subnetting plan based on given requirements

Switched Network Technologies I 

Describe bridging concepts and Layer 2 Ethernet frames



Configure basic Spanning Tree operations on Cisco IOS Switches



Interpret the output of various basic show and debug commands to verify the operational status of a Cisco switched network



Configure basic switch security (i.e. port security, securing unused ports)



Describe Ethernet link bundling, LACP, and PAGP and Flex Links

Routed Network Technologies I 

Describe Classful versus classless routing



Describe routing protocols basics (metrics, IGP versus EGP)



Describe RIPv1, RIPv2, RIPNG



Implement EIGRPv4 and EIGRPv6 on Cisco IOS, IOS-XE and IOS-XR routers



Describe route redistribution



Describe VRF



Describe GRE

IP Services 

Configure NAT (IPv4) on Cisco routers



Configure DHCP (IPv4 and IPv6) operations on Cisco routers



Describe ICMPv4 and ICMPv6



Describe DNS

Cisco Operating Systems and Platforms I 

Implement basic Cisco IOS, IOS-XE and IOS-XR CLI operations



Implement basic Cisco IOS, IOS-XE and IOS-XR routers configurations

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Transport Technologies 

Describe SONET and SDH



Describe DWDM, IPoDWDM, and ROADM



Configure 10 Gigabit Ethernet, 40 Gigabit Ethernet, and 100 Gigabit Ethernet interfaces on Cisco routers



Describe Frame Relay



Describe ATM



Describe Metro Ethernet



Describe DSL



Describe T1, T3, E1, E3, and ISDN



Implement PPP encapsulation on Cisco routers serial and POS interfaces



Describe cable (DOCSIS)



Describe the main BRAS and BNG routers functions in IP NGN



Describe various Passive Optical Network (PON) access technologies and FTTx

Security in the Network 

Describe Layer 2 security features on Cisco IOS switches



Configure management plane security on Cisco routers and IOS switches



Describe IPsec



Describe control plane security



Configure basic AAA (TACACS+ and RADIUS) services on Cisco routers



Configure routing protocols authentication between Cisco routers



Describe the relationships between users, user groups, tasks groups and task IDs in IOS-XR



Describe common types of network attacks

Network Management 

Configure NTP server or client on Cisco routers



Configure IP SLA on Cisco routers

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Configure CDP on Cisco routers and IOS switches



Configure SNMP on Cisco routers



Configure NetFlow on Cisco routers



Configure logging to Syslog server on Cisco routers



Describe the Cisco IOS Call-Home feature



Describe Cisco TAC procedure and navigate Cisco support tools (CCO)



Implement management access (SSH, telnet, and out-of-band management design)



Implement SPAN, RSPAN, and ERSPAN



Implement file transfers to manage network devices configurations and images using FTP, SCP, TFTP, SFTP, and RCP

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640-878 SPNGN2 (SP-Next Generation Networks Part-2) Exam Description The 640-878 Building Cisco Service Provider Next-Generation Networks, Part 2 exam is associated with the Cisco CCNA Service Provider certification. This exam tests the knowledge and skills that are necessary to implement and support a service provider network. Candidates can prepare for this exam by taking the Building Cisco Service Provider Next-Generation Networks, Part 2 (SPNGN2) course. Exam Topics The following topics are general guidelines for the content that is likely to be included on the Building Cisco Service Provider Next-Generation Networks, Part 2 exam. However, other related topics may also appear on any specific delivery of the exam. To better reflect the contents of the exam and for clarity purposes, the guidelines that follow may change at any time without notice. IP NGN Architecture 

Identify the functional components that are required to meet a given network specification



Troubleshoot common network problems at Layers 1, 2, 3, 4, and 7 using a layeredmodel approach



Describe the different types of service providers



Describe service provider principal and reference next-generation network (NGN) architecture



Describe the IP address and autonomous system (AS) number allocation process via the Internet



Assigned Numbers Authority (IANA) and Regional Internet Registries (RIRs)

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Switched Network Technologies II 

Configure enhanced switching technologies (including Rapid Spanning Tree Protocol [RSTP], Multiple Spanning Tree [MST], and Per VLAN Spanning Tree [PVST]) on Cisco IOS Software switches



Describe how VLANs create logically separate networks and the need for routing between them



Configure VLANs on Cisco IOS Software switches



Configure trunking on Cisco IOS Software switches



Configure inter-VLAN routing



Configure Resilient Ethernet Protocol (REP) on Cisco IOS Software switches



Configure queue-in-queue (QinQ) on Cisco IOS Software switches

Routed Network Technologies II 

Configure basic single-area Open Shortest Path First version 2 (OSPFv2) and OSPF version 3 (OSPFv3) routing on Cisco routers



Configure basic single-area Intermediate System-to-Intermediate System (IS-IS) routing on Cisco routers



Describe the differences between static versus dynamic routing as well as distance vector versus link-state routing protocol operations



Configure basic Border Gateway Protocol (BGP) routing on Cisco routers



Describe the address family concept on Cisco routers



Describe IPv6 transitioning technologies



Configure First Hop Redundancy Protocol (FHRP) (including Hot Standby Router Protocol [HSRP], Virtual Router Redundancy Protocol [VRRP], and Gateway Load Balancing Protocol [GLBP]) on Cisco routers



Implement access control list (ACL) on Cisco routers



Describe carrier-grade NAT (CGN) and Network Address Translation 64 (NAT64)

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Describe Multiprotocol Label Switching (MPLS) functions in the service provider IP NGN



Configure Label Distribution Protocol (LDP) on Cisco routers

Cisco Operating Systems and Platforms II 

Manage the Cisco IOS XR configurations and software packages



Describe Cisco IOS XE software packages



Describe Cisco service provider router platforms, their operating system, and their placement in the service provider IP NGN

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640-461 ICOMM v8.0 (Voice & Unified Communication) Exam Description The 640-461 Introducing Cisco Voice and Unified Communications (ICOMM) v8.0 exam is associated with the CCNA Voice certification. This exam tests a candidate's knowledge of the

architecture,

components,

functionalities,

and

features

of

Cisco

Unified

Communications solutions. It also tests the knowledge needed to perform tasks such as system monitoring, moves, additions and changes on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. Candidates can prepare for this exam by taking the ICOMM v8.0 Introducing Cisco Voice and Unified Communications Administration v8.0 course. Exam Topics The following topics are general guidelines for the content likely to be included on the Introducing Cisco Voice and Unified Communications (ICOMM) v8.0 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice. Describe the characteristics of a Cisco Unified Communications solution 

Describe the Cisco Unified Communications components and their functions



Describe call signaling and media flows



Describe quality implications of a VoIP network

Provision end users and associated devices 

Describe user creation options for Cisco Unified Communications Manager and



Cisco Unified Communications Manager Express



Create or modify user accounts for Cisco Unified Communications Manager



Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI

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Create or modify endpoints for Cisco Unified Communications Manager



Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI



Describe how calling privileges function and how calling privileges impact system features



Create or modify directory numbers



Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration



Enable end users for Cisco Unified Presence



Verify user features are operational

Configure voice messaging and presence 

Describe user creation options for voice messaging



Create or modify user accounts for Cisco Unity Connection



Describe Cisco Unified Presence



Configure Cisco Unified Presence

Maintain Cisco Unified Communications system 

Generate CDR and CMR reports



Generate capacity reports



Generate usage reports



Generate RTMT reports to monitor system activities



Monitor voicemail usage



Remove unassigned directory numbers



Perform manual system backup

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Provide end user support 

Verify PSTN connectivity



Define fault domains using information gathered from end user



Troubleshoot endpoint issues



Identify voicemail issues and resolve issues related to user mailboxes



Describe causes and symptoms of call quality issues



Reset single devices



Describe how to use phone applications

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640-722 IUWNE (Wireless Network Essentials) Exam Description The 640-722 Implementing Cisco Unified Wireless Network Essential (IUWNE) exam is the exam associated with the CCNA Wireless certification. This exam tests a candidate's knowledge of installing, configuring, operating, and troubleshooting small to medium-size WLANs. Candidates can prepare for this exam by taking the Implementing Cisco Unified Wireless Network Essential (IUWNE) course. Exam Topics The following information provides general guidelines for the content likely to be included on the Implementing Cisco Unified Wireless Networking Essentials (IUWNE) exam. However, other related topics may also appear on any specific delivery of the exam. Describe WLAN fundamentals 

Describe basics of spread spectrum technology



Describe the impact of various wireless technologies (Bluetooth, WiMAX, ZigBee, and cordless phone)



Describe wireless regulatory bodies, standards and certifications (FCC, ETSI, 802.11a/b/g/n, and Wi-Fi Alliance)



Describe Wireless LAN (WLAN) RF principles (antenna types, RF gain/loss, Effective Isotropic Radiated Power (EIRP), refraction, reflection, and so on)



Describe networking technologies used in wireless (SSID to WLAN_ID to Interface to VLAN, 802.1q trunking)



Describe wireless topologies, such as Independent Basic Service Set (IBSS), Basic Service Set (BSS), Extended Service Set (ESS), Point-to-Point, Point-to-Multipoint, Mesh, and bridging)



Describe 802.11 authentication and encryption methods (Open, Shared, 802.1X, EAP, TKIP, and AES)

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Describe frame types (associated and unassociated, management, control, and data)



Describe basic RF deployment considerations related to site survey design of data or VoWLAN applications, common RF interference sources such as devices, building material, AP location, and basic RF site survey design related to channel reuse, signal strength, and cell overlap

Install a basic Cisco wireless LAN 

Identify components of Cisco Unified Wireless Network architecture (Split MAC, LWAPP, stand-alone AP vs controller-based AP, specific hardware examples)



Install and configure autonomous access points in the small business environment



Describe the modes of controller-based AP deployment (local, monitor, HREAP, sniffer, rogue detector, bridge, OEAP, and SE-Connect)



Describe controller-based AP discovery and association (DHCP, DNS, Master Controller, Primary-Secondary-Tertiary, and n+1 redundancy)



Describe roaming (Layer 2 and Layer 3, intra-controller and inter-controller, and mobility list)



Configure a WLAN controller and access points WLC: ports, interfaces, WLANs, NTP, CLI and Web UI, CLI wizard, and link aggregation group (LAG) AP: Channel and Power



Describe Radio Resource Management (RRM) fundamentals including ED-RRM.



Verify basic wireless network operation

Install Wireless Clients 

Describe client WLAN configuration requirements, such as Service Set Identifier (SSID), security selection, and authentication



Identify basic configuration of common wireless supplicants (Macintosh, Intel Wireless Pro, Windows, iOS, and Android)



Describe basic Any Connect 3.0 or above wireless configuration parameters



Identify capabilities available in CCX versions 1 through 5

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Implement basic WLAN Security 

Describe the general framework of wireless security and security components (authentication, encryption, MFP, and IPS)



Describe the evolution of supported authentication methods (PSK, 802.1X including



EAP-TLS, EAP-FAST, PEAP, LEAP, and WPA/WPA2)



Configure the different sources of authentication (EAP-local or -external, and Radius)



Configure authentication and encryption methods on a WLAN (WPA/WPA2 with PSK and 802.1x)



Implement wireless Guest networking

Operate basic WCS 

Identify key functions of Cisco Wireless Control System (WCS) and Navigator



Navigate WCS interface



Configure controllers and access points (APs) Use preconfigured maps in the WCS (adding/relocating/removing access points, turn on/off heat maps, view client location, and view Clean Air zones of influence)



Use the WCS monitor tab and alarm summary to verify the WLAN operations



Generate standard WCS reports (inventory, Clean Air, client-related, AP-related, and utilization)

Conduct basic WLAN Maintenance and Troubleshooting 

Identify and use basic WLAN troubleshooting tools (WLC show debug and logging) for client to AP connectivity, AP to controller connectivity



Use the WCS client troubleshooting tool



Transfer logs, configuration files, and O/S images to and from the WLC via the GUI



Differentiate and use WLC and AP (autonomous and LAP) management access methods (console port, CLI, telnet, ssh, http, https, and wired vs wireless management)

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CISCO Certification Path & Pyramid

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Industry Interface Program Projects 

Modular Assignments



Mini Projects



1 Major Project

Domains / Industry 

Retail Industry



Banking & Finance



Service



E-Commerce



Manufacturing & Production



Web Application Development



Research & Analytics



HR & Consultancy



FMCG



Consumer Electronics



Event Management Industry



Telecom

Address: B-125, Sec-2, Noida Web: www.multisoftsystems.com Contact: +91-9810306956 Landline: +91-1202540300/400

Training & Performance Tracking Knowledge related to current technology aspects and corporate level deliverable & Continuous training and assessment to make you industry ready. Throughout the Training Curriculum Candidate will go through a Scheduled Assessment Process as below: 

Continues Assessments



Practical Workshops



Modular Assignments



Case Studies & Analysis



Presentations (Latest Trends & Technologies)



Tech Seminars



Technical Viva



Observing live Models of various projects



Domain Specific Industry Projects

Address: B-125, Sec-2, Noida Web: www.multisoftsystems.com Contact: +91-9810306956 Landline: +91-1202540300/400

Skills Development Workshop Communication is something which all of us do from the very first day of our life, yet there is a question that haunts us most of the time “Did I express myself correctly in such and such situation?” The answer to this question is really tricky, because in some cases we leave our signatures and good impression but in some others we even fail to get our idea clearly. It happens mostly because we don’t know how to act in certain situations. Every time we fail we don’t lose completely, we do learn something, but prior knowledge of the same thing could be more beneficial because then we could have turned that failure into success. The course / workshop would focus at many aspects of personality, like: 

Building positive relationships with peers & seniors



Building self-confidence & Developing clear communication skills



Exploring and working on factors that help or hinder effective interpersonal communication



Learning impacts of non-verbal behavior & Dealing with difficult situations and difficult people

Workshops Consists of Following Activities: 

Personality Development



Group Discussions & Debates



Seminars & Presentations



Case Studies & Analysis



Corporate Communication Development



HR & Interview Skills



Management Games & Simulations



Aptitude, Logical & Reasoning Assessments & Development

Address: B-125, Sec-2, Noida Web: www.multisoftsystems.com Contact: +91-9810306956 Landline: +91-1202540300/400