Critical incidents in teacher mentoring

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Jun 14, 2014 - (b) When you set the incident in context, you wrote that the girl, “… is ... when a strategy doesn't work as you hope it will, so don't forget to ... confronting because, “If you won't do this, you can do that” is still a (disguised) form of.
A  three  feature  analysis  for  developing  professional  knowledge  in  undergraduate  teacher   education  through  students’  self-­‐reported  classroom  teaching  experiences1   Dr  David  Tripp,  Adjunct  Associate  Professor  at  Murdoch  University     This  is  a  short  account  of  one  process  I  use  to  teach  both  the  knowledge  and  skills  of   professional  practice  through  incidents  produced  by  the  learners  themselves  in  the  practicum   of  the  final  unit  of  a  Diploma  of  Education  (Primary)  course.  It  also  demonstrates  the  richness   of  teaching  opportunities  provided  by  the  analysis  of  single  critical  incidents.     Rationale  and  process   On  the  basis  that  a  strategy  for  good  understanding  and  retention  of  academic  knowledge  is  to   situate  it  in  students’  own  experiences2,  the  following  procedure  was  developed:   1. Working  in  small  groups,  the  students  share  short  stories  about  an  event  they  have   experienced  as  undergraduate  teachers  in  a  practicum  or  as  school  students  themselves.   2. They  write  these  up  individually,  and  my  feed-­‐back  to  them  includes  an  analysis  that   identifies  three  features  in  their  incidents—   a. specific  management  strategies  that  the  students’  and  their  mentor  teachers’   used  (or  could/should  have  used);   b. how  the  educational  theory  and  the  processes  of  theorising  practice  I  taught  in   the  unit,  informed  both  the  strategies  and  principles  identified  in  the  critical   incidents.   c. Strategies  for,  and  theory  (explanations)  of  good  practice,  are  two  of  three   components  of  the  more  general  principles  of  practice.3   3. The  incidents  are  then  returned  to  each  student  with  the  opportunity  to  respond   privately  before  agreeing  to  a  version  that  can  be  shared  amongst  all  students  in  a  weekly   ‘critical  incident  clinic’  that  ran  throughout  the  unit.   4. The  incidents  were  then  used  to  connect  their  experience  to  the  unit  texts,  and  to   illustrate  teaching  points  I  made  in  lectures  and  discussions.     To  show  the  content  of  the  process,  the  following  is  one  student's  recounted  incident  and  my   feed-­‐back  on  it.  For  this  account  I’ve  taken  only  the  central  part  of  the  student’s  originally  longer   account,  and  I  should  also  say  that  what’s  presented  here  includes  my  later  perception  of   strategies,  principles  and  theory  that  were  not  in  my  original  response  to  the  student,  partly   because  I  did  not  have  the  time  for  the  fairly  exhaustive  analysis  that  this  became  through   writing  it  up  for  my  current  teaching  material,  partly  because  it  would  not  have  been   appropriate  to  give  the  student  so  much  to  deal  with  at  once.  However,  it  does  illustrate  the   complexity  of  decision-­‐making  in  teaching,  and  how  easy  it  is  to  find  so  much  to  teach  from  a   single  incident.                                                                                                                         1   Appendix  4  of  a  Submission  to  the  Australian  Teacher  Education  Ministerial  Advisory  Group  by   Dr  David  Tripp    (submitted:  14  June  2014).  The  whole  submission  is  available  on   http://prinsofprac.com/materials.php   2   A  major  effect  of  situating  academic  teaching  and  learning  in  students’  own  (and  therefore,   authentic)  experiences  is  that  it  captures  the  powerful  energy  of  the  emotional  dimension  of   the  experience,  which  has  been  much  neglected  in  research  on  learning,  although  Dewey  was   writing  about  it  in  1916.     3     The  third  and  fourth  components  of  a  principle  of  practice  (function  and  values)  were  not   identified  here  for  reasons  of  overload,  but  they  can  easily  be  found  in  the  components  given:   the  value  in  in  Treat  the  child  with  respect,  is  obvious,  as  is  its  function  also.   ©  2009  David  Tripp    

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Incident  22:  Attention  seeking  #1  (EDU4205/LB)     One  child  can  ruin  a  whole  lesson   I  began  the  lesson  and  it  was  all  going  really  well.  I  went  through  the  process  slowly,  waiting   for  everyone  to  finish  each  part  before  moving  onto  the  next.  Everyone  was  managing  apart   from  this  particular  student.  She  wasn’t  getting  the  attention  she  wanted  so  she  started  playing   up,  saying  that  she  didn’t  want  to  do  it.  I  had  a  look  at  what  she  had  done  and  it  was  fine.   I  encouraged  her  and  said  she  was  doing  well  and  she  should  keep  going.   ‘I’m  not  doing  it’  she  pronounced.  I  told  her  sometimes  we  need  to  do  things  we  don’t  want  to   do.  She  kept  refusing  so  I  gave  her  the  option  of  moving  away  from  her  desk  and  sitting  at  the   back  so  she  didn’t  disrupt  the  other  students.  She  kept  saying  ‘no’  and  wouldn't  move.   I  became  quite  flustered  and  after  some  arguing  with  her  my  mentor  teacher  had  to  step  in  and   tell  her  to  do  as  she  was  being  asked,  and  she  moved  her  to  the  back  of  the  classroom.   Unfortunately  for  me  it  ruined  what  was  a  great  lesson.  Although  all  the  other  students   achieved  the  outcomes  I  had  set  for  them,  I  finished  the  lesson  feeling  like  I  had  failed.       Individual  feed-­‐back  (first  to  student  and  then  to  whole  class):   (a) Think  about  the  theory  (why  it  works)  here.  Give  a  child  who  refuses  to  comply  the  option   of  doing  something  different,  can  work  because  it’s  a  way  to  Give  the  child  some  room  to   move  and  to  Allow  the  child  to  retain  some  sense  of  power  by  Allow  her  to  get  you  to   negotiate  with  her;  both  of  these  tend  to  De-­‐escalate  the  emotions  and  Enable  the  child   retain  a  sense  of  dignity  (and  achievement,  and  thus  self-­‐worth).  All  these  are  a  part  of   your  professional  obligation  to  Always  treat  the  child  with  respect.   (b) When  you  set  the  incident  in  context,  you  wrote  that  the  girl,  “…  is  known  to  be  disruptive   and  gets  moody  when  she  doesn’t  think  she  can  do  it.  She  is  known  to  want  to  get  attention.”   That  suggests  you  were  seeing  two  separate  motives  for  her  refusal  to  finish  the  task,   whereas  being  disruptive  to  get  attention  could  be  how  she  tries  to  get  help  with   something  she  feels  she  cannot  do  by  herself.  Attention  seeking  is  a  kind  of  behaviour,  and   Behaviours  are  a  response,  not  a  cause,  so  Don’t  just  deal  with  the  behaviour,  look  for  the   motivation  for  it  and  deal  with  that  too.   (c) So  I  think  you  got  things  back  to  front  when  you  decided  that  that,  She  wasn’t  getting  the   attention  she  wanted  so  she  started  playing  up,  saying  that  she  didn’t  want  to  do  it.  Try  to   reverse  your  thinking  so  that  it  becomes:  She  didn’t  want  to  do  it,  so  she  started  playing  up,   and  that  should  lead  to,  Ask  why  she  didn’t  want  to  do  it.  The  point  is  that  Every  child  has   a  reason  for  their  behaviour  which,  even  if  it’s  habitual,  will  always  be  triggered  by   something  in  the  moment.  So  her  seeking  your  attention  is  actually  her  solution  to  a   problem  she  has,  and  To  deal  effectively  with  her  and  her  unacceptable  behaviour,  you   must  find  out  what  that  is.   (d) That  the  child  is  disruptive  and  moody  when  she  doesn’t  think  she  can  do  something,  tells   you  that  the  generic,  I  don’t  want  to  do  it,  could  be  a  face-­‐saver  for,  I  can’t  do  it  (which   means,  I’m  dumb),  or  I  feel  I  won’t  be  able  to  do  it  (which  means,  I  lack  confidence).  Decode   implied  meanings  behind  the  actual  words  of  children’s  explanations  of  their  actions.   (e) You  did  well  to  tell  her  that,  sometimes  we  need  to  do  things  we  don’t  want  to  do,  but  it’s   also  a  good  idea  to,  Tell  children  why  they  do  need  to  do  each  particular  task,  perhaps   with  an    “I-­‐statement”:  …  and  I’m  asking  you  to  do  this  because  it’s  a  way  to  learn  how  to  …  ,   which  is  just  one  an  example  of  a  possible  implementation  strategy.   (f) Good,  too,  to  try  to  Avoid  power  struggles  by  using  the  “Give  the  child  a  choice”  strategy.   ©  2009  David  Tripp    

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(g) It’s  disappointing  when  a  strategy  doesn’t  work  as  you  hope  it  will,  so  don’t  forget  to   Always  try  to  understand  why  a  strategy  did  or  didn’t  work.   Also  remember  There’s  no  such  thing  as  a  sure-­‐fire  strategy  in  teaching,  and  in  this  case   the  strategy  probably  escalated  the  power  struggle:  giving  an  option  can  still  be   confronting  because,  “If  you  won’t  do  this,  you  can  do  that”  is  still  a  (disguised)  form  of   “You  will  do  as  I  tell  you”.   So  I  think  you  needed  to  do  more  preparatory  work  before  employing  the  strategy.  It  was   a  good  move  to  look  at  what  she’d  already  done,  and  then  to  encourage  her  to  continue  by   praising  what  she’d  already  done,  but  hearing,  “I  don’t  want  to  do  it”  doesn’t,  Get  the  full   story.   (h) She  needs  to  trust  you  to  give  you  her  story,  so  it’d  probably  have  helped  to  have  begun   with  an  active  listening  strategy  such  as  Acknowledge  the  feeling:  Yes,  I  can  see  you  don’t   want  to  do  it,  but  …  .   (i) If  she  won’t  tell  you  outright  why  she  doesn’t  want  to  do  it,  make  suggestions   (Implementation  strategy  for  getting  the  full  story).  Maybe  start  with  the  idea  that  she’s   seeking  your  attention  because  she  didn’t  feel  confident  to  do  it  without  help:  Sounds  like   you’re  asking  me  to  help  you  with  the  next  bit,  and  then  deal  with  her  response  to  that.   (j) Something  you  can  always  say  to  a  child  who  feels  they  cannot  do  something  is,  Well,  if   you  thought  you  could  do  it,  what  would  you  do  first?  In  other  words,  If  a  child  feels  unable   to  do  something,  find  a  way  to  just  get  them  started  on  doing  it.   (k) A  direct  challenge  to  our  authority  will  often  leave  us  floundering  at  first,  so  When   nothing  seems  to  work,  get  out  of  the  situation  to  buy  time  to  develop  some  options.  Some   exit  strategies  are  to:   • break  off  the  confrontation:  OK,  think  it  over  and  I’ll  come  back  to  you  in  a  minute;   • involve  someone  else:  Ask  her  neighbour  to  help  her  get  started;   • take  control  differently:  OK,  if  you’re  not  going  to  do  it  now,  you  can  do  it  later.  

  As  you  experienced  it  at  the  time,  an  incident  like  this  is  all  exceedingly  complicated  and  fraught,   so  the  fact  that  you  needed  help  from  your  teacher  mentor  with  it  at  this  stage  of  becoming  a   graduate  teacher  doesn’t  surprise  me  a  bit,  so  Don’t  be  disappointed  in  not  managing  it   successfully  first  time,  that’s  why  your  mentor  is  there  for  you.     Remember  that  to  a  large  extent  it’s  because  as  a  student  teacher  you’re  in  a  very  difficult   situation:  you  don’t  know  the  students  or  the  material  that  well,  the  children  know  you’re  not  a   ‘real’  teacher  (yet),  and  you’re  also  new  to  them,  so  they’re  trying  you  out  to  see  who  you  are  by   what  you  do.     All  that  will  change  when  you  have  your  own  class,  but  for  now  your  mentor  teacher  is  there  to   help  because  you  are  not  expected  to  perform  as  an  experienced  teacher  when  you’re  not:  you’re   there  to  learn,  and  rather  than  looking  back  on  this  as  some  kind  of  a  ‘failure’,  try  to  see  it  as  for   the  useful  learning  experience  that  it  can  be.     Follow  up  with  your  group   1a    ‘Attention  seeking’  is  used  as  a  ‘black  box’  category  of  unacceptable  behaviour,  and  the  term   turns  behaviour  that  could  be  being  caused  by  what  the  child  is  experiencing  into  an   unmotivated  personality  trait,  and  as  that’s  the  child’s  problem  it  avoids  the  teacher  having   to  look  any  further  into  it  because  she's  then  "an  attention  seeker".  But  how  many  times   have  you  heard  a  child’s  behaviour  dismissed  as  the  child’s  fault  because  it’s  “just  attention   seeking”?   ©  2009  David  Tripp    

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1b   Ask  your  group  for  their  experiences  of  similar  problems  and  suggestions  and  discuss  those   in  the  light  of  some  further  reading.  Eg:  http://www.interventioncentral.org/behavioral-­‐ interventions/challenging-­‐students/breaking-­‐attention-­‐seeking-­‐habit-­‐power-­‐random-­‐ positive    .   1c   Conclude  by  seeing  if  you  can,  Describe  any  symptoms  which  differentiate  attention  seeking   from  other  motivations  for  unacceptable  behaviour  (such  as  power  play  or  enhanced  peer   group  status).         2a   I’d  also  like  you  to  think  about  the  strategy  of  waiting  till  everyone’s  finished  before  moving   on  to  the  next  stage  of  a  whole  class  task.  The  strategy  does  have  a  limited  place  in  teaching,   but,  What  side-­‐effects  does  waiting  for  everyone  to  finish  have  for  different  students?  The   more  able  finish  quickly  and  then  become  bored  waiting  for  the  rest,  while  the  less  able  are   shamed  by  always  being  last.  Next  time  the  strategy  is  used,  Observe  a  couple  of  children  at   each  ability  pole  to  see  how  they  are  coping.   2b   Try  to  Find  ways  to  mitigate  the  negative  side  effects  of  this  strategy,  and  we’ll  discuss  it  in   class  next  week.     Three  concluding  observations   1   Theory  and  practice   I  have  observed  that  most  teacher  mentors  seldom  if  ever  refer  to  any  social  or  psychological   theory,  nor  do  they  often  seek  to  explain  how  or  why  a  strategy  works  (ie.  theorise  their   practice),  but  this  analysis  shows  that  explanation  is  essential  to  understanding  in  two  ways.   First,  theory  is  encapsulated  in  principles  of  practice  because  it  explains  what  is  happening  and   why  in  general  terms,  and  it  informs  what  particular  strategy  is  most  likely  to  succeed  in  a   particular  instance.   Second,  in  view  of  the  lack  of  educological  theory,  theorisation  in  terms  of  practitioners   constructing  their  own  explanations  from  their  observations  of  the  results  of  their  actions,  is   essential  to  knowing  what  strategy  is  most  likely  to  succeed  as  well  as  it  being  a  successful   mentoring  process.   Given  the  lack  of  attention  teachers’  theorisation  of  their  practice  has  received  from  educational   researchers  or  is  given  in  teacher  education  courses,  the  kind  of  analysis  presented  here  also   shows  how  surprisingly  frequent  relevant  theory  is  in  practice;  indeed,  it  is  more  necessary  for  a   beginning  than  an  experienced  teacher  to  know  the  theoretical  components  and  employ   theorisation  processes  in  their  practice,  because  beginners  are  constructing  their  understanding   of  strategies  and  their  skills  in  using  them,  from  experience,  rather  than  simply  trying  one  they   have  learned  as  good  thing  to  do,  hoping  it  will  work  on  this  or  that  occasion.     2   The  3  component  analysis    The  categories  of  strategy  or  principle  are  not  always  clear  cut;  for  instance,  it's  not  immediately   clear  whether,  Get  the  full  story,  is  a  principle  of  practice  or  a  strategy.  The  rule  I  use  and  have   applied  here  is  to  categorise  it  as  a  principle  of  practice  because  there  are  a  number  of  different   ways  (ie.  strategies)  to  implement  it.   Similarly,    Observe  a  couple  of  children  at  each  ability  pole  to  see  how  they  are  coping,  can  be  a   strategy  or  a  theoretical  process.  I  think  how  one  classifies  it  should  depend  on  the  purpose  of   the  observation:  if  it’s  to  answer,  What  do  I  do  now?  during  a  lesson,  I’d  see  it  as  a  strategy.  Here,   however,  I  saw  it  as  theoretical  because  I  was  asking  my  group  of  beginning  teachers  to  produce   data  on  how  their  students  cope  with  time  constraints  in  order  to  understand  children’s   learning,  and  perhaps  to  uncover  a  principle  from  which  they  can  develop  teaching  strategies.   ©  2009  David  Tripp    

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I  regard  difficulties  in  categorisation  such  as  those  as  a  positive  in  that  they  tend  to  occur   between  strategy  and  principles  of  practice  or  between  principles  of  practice  and  theory,  but  not   between  theory  and  strategy,  which  demonstrates  how  both  theory  and  action  are  present  in,   and  are  combined  by,  a  principle  of  practice.     3   Reporting    A  written  account  of  incidents  is  necessary  for  this  kind  of  analysis:  it  allows  for  repeated   revisiting  and  is  the  best  medium  for  developing  research  data  on  both  teaching  and  the   mentoring  of  it.  Students  and  mentors  need  to  journal  their  experiences  for  their  own  learning,   as  well  as  to  build  to  contribute  to  an  archival  record  of  the  profession’s  practitioner  knowledge,   for  teaching  beginning  teachers.         Note:  There’s  more  about  Dewey  and  emotion  in  teaching  in  the  2011  preface  to     Tripp,  D.H.  (1993)  Critical  incidents  in  teaching:  developing  professional  judgement.  London   and  New  York:  Routledge  (now  published  in  the  Routledge  Classics  of  Education  series).   For  more  on  principles  of  practice,  go  to  www.prinsofprac.com    

©  2009  David  Tripp    

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