Customer Service Award Nomination Form

EXCELLENCE AWARDS PROGRAM QUALITY CUSTOMER SERVICE NOMINATION FORM Please read the following instructions carefully to ensure this nomination form is filled out completely and accurately. Questions should be directed to the Excellence Awards Committee via e-mail at [email protected]. NOMINATION PROCESS: 1. Nominator completes the Nomination Form (two-page document) and facilitates completion of the nomination process. 2. Nominator or nominee obtains signature approval from the department's chair, director or vice president. 3. Nominator, supervisor and/or reference may attach supporting documentation if desired. 4. Completed packet is returned to the Recognition & Rewards Committee Chair - Dr. Lucy Croft, Student Affairs, Building 58E, Room 2311 by 5 p.m. on the deadline date listed on the Excellence Awards Program web page.

DEPARTMENT INFORMATION: Department Name: Division: Will the department know of this nomination?

Yes

No

NOMINATOR'S INFORMATION: Nominator's Name:

Title:

Department:

Phone Number:

E-mail address:

Nominator's Signature:

Date:

DEPARTMENT CHAIR, DIRECTOR OR VICE PRESIDENT: Approver's Name:

Title:

Do you approve of this nomination of the above named employee?

Approver's Signature

Print Form

Yes

No

Date:

Reset Form

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Excellence Awards Program - Revised: 04/04/13

EXCELLENCE AWARDS PROGRAM QUALITY CUSTOMER SERVICE NOMINATION FORM Department Name: 1. Summarize how the department has contributed to the enhancement of quality customer service at the University of North Florida by “going the extra mile.”

2. Provide evidence supporting how this department has accomplished the following: a. Provided service to internal and external customers with timely and appropriate follow-up,

b. Responded to the needs of students, patrons, or customers, and

c. Improved customer service and satisfaction during the past year.

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Excellence Awards Program - Revised: 04/04/13