Division of Emergency Management Weekly Update 2.17.12.pdf ...

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Question #10: DEM Grant/Financial Management Staff provides services which meet my. expectations? Results: 80% of partic
Weekly Information and Updates 2012 Colorado Emergency Management Conference Preparations for the conference are in full swing with participant bags being prepared, programs being printed and presentations being finalized. At this point all we are missing is you. Remember to complete your conference registration on the CEMA website. There are currently more than 160 people registered for the event that is packed with information related to Emergency Management Systems and Processes. The draft conference agenda is also available on the CEMA website. Two people answered the conference trivia question from last week. They will both receive their extra raffle tickets at the conference. Congratulations to: Kenneth Morrison: Lincoln County Land Use/ O.E.M Susie Wickman: Southeast Region Homeland Security Grant Coordinator The question last week was how many presidentially declared emergencies in 1977. According to the news clipping in the Civil Defense scrapbook it was 56. However, according to the FEMA Disaster Information website there were 61. The trivia question for this week is about one of the Colorado Civil Defense Association/CEMA members. Do you know the member’s name who was a famous child actor in the “Little Rascals” comedies? He was a Nuclear Civil Defense Planner in Colorado. Send your answers to [email protected] to win three additional conference raffle tickets.

2011 DEM Customer Survey Results Thank you to everyone who participated in the customer survey. The 2011 DEM Customer Survey results are available showing the specific breakdowns and comments that were expressed. When reading the results you will see that several questions are highlighted. These questions are part of the DEM Annual Strategic Goals. A general overview of the results is: 1. Question #1: DEM Staff is accessible. Customers are able to reach DEM staff they need when the need to reach them? Results: 89% of participants agreed with this statement. 2. Question #2: DEM Staff is professional and courteous? Results: 93% of participants agreed. 3. Question #3: DEM Staff is responsive. We return your emails and phone calls providing the information requested? Results: 83% of participants agreed.

4. Question #4: DEM staff is knowledgeable. We have the necessary expertise to provide the services you need? Results: 92% agreed. 5. Questions #5: DEM Staff is helpful. Our assistance is valuable to your emergency management program? Results: 91% of participants agreed. 6. Question #6: Please rate your overall customer service experience with DEM. Results: 89% rated it excellent/good. 7. Question #7: DEM Operations Staff provides services which meet my expectations? Results: 89% of participants agreed. 8. Question #8: DEM Field Services Staff provides services which meet my expectations? Results: 81% of participants agreed. 9. Question #9: DEM Training Staff provides services which meet my expectations? Results: 77% of participants agreed. 10. Question #10: DEM Grant/Financial Management Staff provides services which meet my expectations? Results: 80% of participants agreed. 11. Question #11: DEM Mitigation Staff provides services which meet my expectations? Results: 96% of responders agreed. 12. Question #12: DEM Public Information Staff provides services which meet my expectations? Results: 86% of participants agreed. 13. Question #13: DEM meets my expectations of a state emergency management office? Results: 83% agreed with the statement. 14. Question #14: Is the direction of DEM clear? Results: 58% of participants agreed. 15. Question #15: We are accomplishing our mission: DEM leads, manages and coordinates state level actions for all hazards preparedness, natural hazards mitigation, emergency response, and disaster recovery in support of local governments within Colorado. Results: 79% of participants agreed. 16. Question #16: Please share any other comments. Please see the survey results to read comments shared with DEM.

Colorado WebEOC Updates WebEOC has undergone some changes for the better recently. When local emergency managers need to order resources through the State EOC, there is now the alternative to order via WebEOC. Users will see a new board named “Request Resources through State.” This board allows users to document their request and see what deployments are assigned to the request as well as the internal approval process. Future improvements to WebEOC will include improved ways to find the right mission set from the file library and improved email notification capacity.

Kudos in Emergency Management Red Cross to Honor Four Mile Fire Chief at Breakfast of Champions March 15 The American Red Cross is honoring Bret Gibson, Fire Chief of Four Mile Fire Protection District, for his exemplary demonstration of voluntary service, efforts to promote community preparedness and unwavering dedication to emergency response. Gibson will receive the Spirit of the Red Cross Award during the 10th Annual American Red Cross Breakfast of Champions on March 15. Visit the Red Cross website for more information on the Breakfast of Champions and the 10 local community heroes being honored. Colorado Emergency Management Association CO-CEM Gold Level Recipient Congratulations to Robyn Knappe, DEM Training Coordinator, for achieving CEMA’s CO-CEM Gold Level certification. This certification recognizes the full-time professionals who have met all training, education, experience and professional contributions recommended for the highest level of certification. Colorado Certified Emergency Managers are permitted to use the CO-CEM trademark designation.

Resources Focused on Emergency Management and Education Efforts What Would You Do if a Disaster Hit Close to Home or Work? The Mayor’s Office of Emergency Management and Homeland Security is sponsoring a Denver Citizens Emergency Response Training. There are four required classes on March 2, 3, 10 and 31. The training will cover disaster preparedness, awareness, readiness and response training. Download the course flyer for course information or contact Carolyn Bluhm at [email protected].

HAM Radio and Disaster Preparedness Workshop The Denver CERT program is partnering with Denver’s ARES District 13 to bring you a monthly training. This month’s training is HAM Radio and Disaster Preparedness. It will be held on February 27 from 7:30 p.m. – 9:00 p.m. at Denver Police District #3 (1625 South University Blvd, Denver, CO). Please register for the training on line at www.Denvergov.org\DenverCERT. The March program will be the Weather Spotter program offered by the National Weather Service. Contact Carolyn Bluhm with any questions at [email protected]

IAEM – USA Call for Speakers A call for speakers for the 60th Annual IAEM-USA Conference is underway. The deadline to submit your training workshop or breakout session is February 20. They are looking for presentations related to the conference theme of resiliency in the following focus areas: Long Term Recovery and Mitigation

Mission Continuity Emerging Technologies Case Studies Partners in Practice – Emergency Management Community Visit their website for the 2012 Conference Speaker Guidance forms.

Training Information Five Seats Available in ICS 400 Course on February 23-24 Sign up now for one of the last seats available in the ICS 400 course offered in Longmont. Registration is through COTRAIN with Course ID# 1006001.

Register now for the March PIO/ JIC Training A Basic Public Information Officer (G290)/ Joint Information Center (G291) training is scheduled for March 21-23 in Centennial. Register on COTRAIN using Course ID# 1024974 (G290) and Course ID# 1030531 (G291).

FEBRUARY COURSES February 21-22, 2012 (Longmont) ICS 300 Intermediate ICS Principles Registration: COTRAIN, Course #1006001 Contact: Robyn Knappe at [email protected] or 720-852-6617 February 23-24, 2012 (Longmont) ICS 400 Advanced ICS Principles Registration: COTRAIN, Course #1006001 Contact: Robyn Knappe at [email protected] or 720-852-6617 February 27-28, 2012 (Gunnison County) ICS 400 Registration: COTRAIN, Course #1006001 Contact: Scott Morrill

March Courses March 6-8, 2012 (Loveland) 2012 Colorado Emergency Management Conference Contact: CDEM at 720-852-6600

March 6-7, 2012 (Divide) ICS 300 - Incident Command System 300 Registration: COTRAIN, Course # 1005860 March 8-9, 2012 (Divide) ICS 400 - Incident Command System 400 Registration: COTRAIN, Course # 1006001 March 14-15, 2012 (Pueblo) ICS300: Intermediate ICS Principles Registration: COTRAIN, Course # 1005860 Contact: Robyn Knappe at [email protected] or Karen Ashcraft at [email protected] or 719-583-6202

March 16 & 17, 2012 (Centennial) Mass Casualty Incident Command System Registration: COTRAIN Contact: John Putt at [email protected] or 720-201-1332 March 21-23, 2012 (Centennial) Basic PIO (G290) and JIS/JIC (G291) Registration: COTRAIN, Course # 1024974 (G290) and Course # 1030531 (G291) Contact: Robyn Knappe at [email protected] March 23-24, 2012 (Westminster) Disaster Sheltering for Companion Animals Contact: [email protected]

April Courses April 6 & 7, 2012 (Larkspur) Mass Casualty Incident command System Training (MCICS) Registration: MCICS Registration Form Contact: Shirley Terry at 303-300-4704 or [email protected] April 12, 2012 (Centennial) WebEOC 2012 Introductory/ Refresher Workshop Registration: COTRAIN Contact: Robyn Knappe at [email protected] or 720-852-6617

April 28-29, 2012 (Evergreen) G290 Basic Public Information Officer Registration: COTRAIN, Course #1024974 Contact: Stephen Wilson at [email protected]

May Courses May 8-10, 2012 (Colorado Springs) Homeland Security Exercise and Evaluation Program (HSEEP) Registration: COTRAIN, Course # 1011846

June Courses June 14-15, 2012 (Eagle County) G290 Basic Public Information Officer Registration: COTRAIN, Course # 1024974 Contact: Barry Smith at 970-569-2921 for course information Robyn Knappe at [email protected] for registration assistance June 18-22, 2012 (Boulder) Radiation Specialist Course Contact: Tom Clawson at 208-528-8895 or [email protected]

August Courses August 9, 2012 (Centennial) WebEOC 2012 Introductory/ Refresher Workshop Registration: COTRAIN Contact: Robyn Knappe at [email protected] or 720-852-6617

Special Edition: Lessons Learned in the Recovery Phase of the Las Animas County Earthquakes Marilyn Gally, DEM Hazard Mitigation Officer, and I were able to visit with Joe Richards, Las Animas County Building Inspector, and Sheriff James Casias last month to discuss the recovery phase following the Las Animas Earthquakes in August 2011. We toured the community and met with a homeowner who shared her story as well. The photos and lessons learned are posted on our COEmergency site. In

next week’s Weekly Update I will share information on the Recovery Center and what the State’s role is in supporting your community in the aftermath of a disaster. Have a safe and fun week.

Micki