Lifecycle Solutions & Services. Service Note. DOC4000 Software Solution. Cut
Outages By Up To Seven Days with a Tool That Can Pay for Itself. With DOC4000
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Lifecycle Solutions & Services Service Note
DOC4000 Software Solution
Cut Outages By Up To Seven Days with a Tool That Can Pay for Itself With DOC4000 you can save 12-15% on project costs by increasing efficiency. The tool brings together information across site databases and provides a graphical interface that clearly shows how the systems work together while adding context to prevent unintended effects of changing your system. In today’s competitive production environment, proper documentation
A Powerful Tool for Managing Information
and change tracking are essential for effective troubleshooting,
DOC4000 is Honeywell’s innovative software solution for system
faster problem resolution, and incident avoidance.
documentation and automation change management. It is intended ®
As the complexity of industrial automation platforms continues to increase, it is critical that the diverse elements of systems and subsystems are properly documented and tracked throughout their lifecycle. Until now, however, there was no comprehensive solution available on the market to document and holistically manage change across the plant automation architecture.
for use with Honeywell’s Experion Process Knowledge System (PKS), TotalPlant™ Solution (TPS) and TDC3000 platforms; Honeywell advanced solutions; third-party distributed control systems (DCSs); advanced solutions; safety systems; instrument databases; and more. A powerful tool for managing automation information, DOC4000 aggregates and contextualizes configuration databases, programs and user interfaces, and simplifies visualization and management of information in plant control systems. The software is designed to offer: • Comprehensive documentation • Integrated change management • System-wide data audits • Lifecycle automation management • Integrity issue identification • Support for OSHA 1910.119 and FDA 21 CFR Part 11 DOC4000 tools improve safety while lowering risk and cost. By gathering information from a variety of site databases and systems, DOC4000 is able to convert the data into graphics which clearly show connections and identify potential problems to reduce risk of downtime.
DOC4000 Software Solution for Automation Information Management
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It also gives the control engineer a robust tool for system
The specific features of DOC4000 include:
troubleshooting during critical process upsets—where time is
• Web-based Interface – DOC4000 provides an enterprise solution that is installed on one or more Web and database servers. Client access is via a standard Web browser over the plant Intranet and optionally the Internet.
your worst enemy—and reveals behind-the-scenes “gotchas” left behind by third-party contractors working on the system. The DOC4000 solution improves engineering productivity through verification and creation of system documentation, tracking configuration changes to increase quality and reduce troubleshooting time, thereby providing efficiency improvements
• Secure Data Access – DOC4000 provides robust data access ® based on the latest standards in Microsoft Windows, Internet, Intranet, and network security protocols.
and safety staff to minimize human error and simplify work processes by
• Robust Data Collection – DOC4000 uses automated query systems that are fully configurable regarding frequency and method of access to individual automation components. Manual data access methods are also supported for legacy and custom database platforms that may not be externally accessible.
providing common access to the configuration information of
At a typical plant, DOC4000 can be used to generate accurate
disparate control systems, databases and advanced applications.
documentation of configured automation systems that can then
to the process manufacturing industry.
How Does the Solution Work? DOC4000 enables closer collaboration of plant operations, maintenance
The software provides a platform for capturing tacit knowledge, contextualizing it, and making it accessible from the operator console where plant personnel work. This ensures that empirical knowledge which ordinarily would only be known to one person, is captured and made available to everyone who needs it. DOC4000 allows users to add, edit, and contribute to plant knowledge. It also provides the ability to incorporate electronic media files into the knowledge base and search for relevant plant information in external files such as spreadsheets, documents and e-mails. Additionally, the software’s unique mapping capabilities significantly reduce migration and systems integration project time, rework, and time spent on factory acceptance testing (FAT).
be automatically updated, tracked and accessed enterprise-wide to enable productive collaboration between operations, maintenance, and safety personnel. Useful cross-reference reports can be run to quickly identify relationships between various automation system components, and thus minimize engineering effort and avoid maintenance incidents. DOC4000 also meets customer requirements regarding regulatory compliance obligations under FDA 21 CFR Part 11 (Electronic Records and Signatures) and OSHA 1910.119 (PSM Management of Change) by recording and tracking changes across automation systems.
Complete Solution for Management of Change When paired with Honeywell’s integrated Management of Change (iMOC) solution, DOC4000 helps ensure effective management of change (MOC) across your entire operation. iMOC leverages Web 2.0 technologies to facilitate information push and collaboration. This solution aggregates and contextualizes configuration databases, programs and user interfaces, and in doing so, simplifies the visualization and management of information in automation systems. With iMOC added to DOC4000, Honeywell customers are able to manage proposed changes through an automated and highly organized approval process that’s either specific to their control system environment or integrated with an enterprise-wide MOC infrastructure.
DOC4000 Software Solution for Automation Information Management
Value to Industrial Organizations Supported through Honeywell’s unmatched Global Technical Assistance Center (Global TAC) of Experts, GTAC-14 centers around the world. DOC4000 reduces your costs by as much as 70% per year while improving day-to-day operations that can result in higher production and profitability. It does this by eliminating manual documentation and change management efforts that help avoid process upsets and plant shutdowns, and comply with
3 During new or expansion projects, using DOC4000 has been proven to reduce project costs as much as 12-15% by eliminating the cost of as-built configuration documentation. As a web based solution D4K allows easy access through Internet Explorer 7 or higher. Lastly, DOC4000 offers a web-based solution that allows easy access through standard Web browsers. This greatly increases the number of personnel that can benefit from
laws, regulations, and international quality standards.
the information provided. It helps IT understand the complex
DOC4000 collects, updates and protects the intellectual property
into the business level network (e.g. Level 4 business application).
contained in your industrial automation systems that may have
interactions that can occur in automation elements that may tie
otherwise walked out the door with retirees. DOC4000 also reduces the time required for investigating and restoring operations when incidents occur, saving days (estimated at from 1 to 7 days by our customers) that would have otherwise been spent investigating system databases and identifying automation integrity issues, not to mention lost profits during this investigation period. It enables system, process and control engineers to turn their automation data into action and more effectively troubleshoot, plan and even optimize plant performance.
For More Information Learn more about how Honeywell’s DOC4000 solution helps you manage your automation information management solution, visit our website www.honeywellprocess.com or contact your Honeywell account manager. Honeywell Process Solutions Honeywell 1250 West Sam Houston Parkway South Houston, TX 77042 Lovelace Road, Southern Industrial Estate Bracknell, Berkshire, England RG12 8WD Shanghai City Centre, 100 Junyi Road Shanghai, China 20051 www.honeywellprocess.com
SV-12-16-ENG March 2012 © 2012 Honeywell International Inc.
