OPBOK® is a Registered Trade Mark of the International Association of
Outsourcing Professionals. Training Sourcing Governance Foundation. The
current trend ...
SUERTE Academy Platform for Continual Personal Development
Training Sourcing Governance Foundation The current trend in outsourcing IT services has changed the management context for providing the business with the IT services it needs, against best prices and conditions. Operational control is transferred into management of commercial relationships, contracts and coordination of the services from specialized suppliers. Best practice shows that implementing and operating a Sourcing Governance Function will require staff awareness and understanding of the key principles and concepts of outsourcing and sourcing governance. For the customer-supplier relationship to be really successful such an awareness and understanding is needed both in the business organization and in the organization of the service provider(s). The Sourcing Governance Foundation course is designed to provide basic knowledge of what the main concepts of Outsourcing and Demand Supply Governance are and how they can be applied.
Audience
Approach
Professionals at both clients and providers in the IT
An interactive approach is used combining lecture,
industry, who have little experience in outsourcing
discussion and case study experience to prepare
and want to get a kick-start on this topic.
participants for the ITIL Foundation certification exam as well as providing valuable practical knowledge
Contents
that can be rapidly applied in the workplace.
•
Introduction To Outsourcing And Governance
The integrated case study deepens the participant’s
•
Sourcing Strategy, Scoping The Outsourcing
appreciation of how Sourcing Governance best prac-
Opportunity
tices can be applied in order to improve IT perfor-
•
Selection Of Providers And Due Diligence
mance.
•
Contracting The Services
All delegates are encouraged to actively participate
•
Transition, Demand Supply Governance
during the practical sessions to gain the full benefit
•
Implementing A Demand Supply Organization
•
Case Study Discussions
•
Feedback Session
•
Examination
Prerequisites There are no pre-requisites for this course, although a basic knowledge of Service Management concepts will be helpful.
Outcomes At the end of this course, you will be able to: • •
•
Materials
Recognize and understand the key concepts of
About two week prior to the start of the course, stu-
outsourcing and sourcing Governance;
dents will receive a complete classroom workbook
Understand the changing role of various departments when outsourcing;
•
during the training.
containing all of the presentation materials, course notes, case study and sample exams.
Understand the challenges of implementing and
Additional reference materials provided are the 'Out-
operating a sourcing governance function;
sourcing Professional Body of Knowledge (English
Learn the terminology and definitions related to outsourcing and sourcing governance.
version)' and ‘The Balancing Act of Demand Supply Governance’ of the IAOP.
®
The Sourcing Governance courses of Suerte Academy (Affiliate) are run in partnership with Quint Wellington Redwood (ATO). ®
OPBOK is a registered trade mark of the International Association of Outsourcing Professionals (IAOP)
SUERTE Academy Platform for Continual Personal Development
Delivery
Guarantees
Classroom
Suerte offers all their students exam guarantee. This means you can resit an exam, complete free of
Languages
charge, in case you fail the exam.
Dutch, English, Spanish, German, French, Italian
Relationships
Duration
Sourcing Governance Foundation is part of a series
3 days (of which the first two are consecutive and the
of training courses and workshops within the Sourc-
third day with one or two week's interval).
ing & Governance track. Other courses in this track are:
On the last day the exam preparation and the final • COP Master Class
exam take place.
In Company
Examination The training course prepares you for the official Sourcing Governance Foundation exam of APMG International. The exam is closed book with 40 multiple-choice questions. The pass score is 70% (26 out of 40 questions).
This course may be delivered as part of our public class schedule at one of our facilities, as an onsite private class at your facility. Customization provides the opportunity to design a tailored training program that supports the organisation most effectively while still getting the benefits of industry best practices training.
The exam lasts 60 minutes. The exam can be taken in two formats: paper based or online.
Our training experts will work closely with you to develop a training program based on your organisa-
Certification
tion’s needs.
Upon successfully achieving the Sourcing Govern-
Conditions
ance Foundation certificate, the student will be recognised with 25 credits in the Certified Outsourcing Professional (COP) qualification scheme of the IAOP. This certification also provides the necessary prerequisites to attend the COP Master Class.
On all our training courses and workshops our delivery term and conditions apply. You can find these at our website.
Information If you want more information about this training cycle, actual data and prices, please send us an email us at
[email protected] or call us at +31 85 401 36 84
Suerte Academy is an international training organisation with over 18 years experience in education and consulting, in the areas of strategy, governance, sourcing, project and service management, both in The Netherlands and in various other countries. Our approach is well known for its highly interactive way of delivering the content. We believe that the best way for course participants to learn is by doing and experiencing.
®
The Sourcing Governance courses of Suerte Academy (Affiliate) are run in partnership with Quint Wellington Redwood (ATO). ®
OPBOK is a registered trade mark of the International Association of Outsourcing Professionals (IAOP)
