Outsourcing Professional Body of Knowledge (OPBOK). Type. Framework.
Owner. OPBOK is owned by the International Association of Outsourcing ...
OPBOK Title / definition Outsourcing Professional Body of Knowledge (OPBOK)
Type Framework
Owner OPBOK is owned by the International Association of Outsourcing Professionals (IAOP). IAOP® is the global, standard-setting organization and advocate for the outsourcing profession.
Brief history and description Outsourcing Professional Body of Knowledge (OPBOK) provides an important source of outsourcing best practice information. OPBOK describes the best practices of outsourcing professionals around the globe and provides guidance on the critical ‘make or break’ factors in any outsourcing program:
Governance and defining a strategic approach to Outsourcing; Identifying and communicating business requirements; Selecting and qualifying providers; Gaining internal buy-in, creating project teams and Value assessment (value for money and return on investment).
Target Audience Outsourcing professionals.
User communities and groups IAOP runs an extensive membership scheme with four types of membership: Customer Corporate, Provider/Advisor Corporate, Professional and Student. There are also many IAOP chapters all over the world.
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Official publisher IAOP publications are generally available to members only. A printed version of OPBOK, published by Van Haren Publishing, can be purchased by non-members. IAOP’s Knowledge Center, Firmbuilder.com provides extensive information for outsourcing professionals.
Accreditations and qualifications IAOP runs a certification program called the Outsourcing Professional Certification FrameworkTM (OPCF). OPCF is made up of three families of certifications:
