Dec 23, 2013 - The Customer Service Center will be closed on Christmas Day and on New Year's Day. Portsmouth, VA â The
News Release FOR IMMEDIATE RELEASE
December 23, 2013
ERT PROJECT CUSTOMER SERVICE CENTER HOLIDAY HOURS The Customer Service Center will be closed on Christmas Day and on New Year’s Day Portsmouth, VA – The Elizabeth River Tunnels (ERT) Customer Service Center in Portsmouth will open on a modified schedule in observance of the Christmas and New Year’s holidays. Holiday hours are as follows: Dec. 24 – 7:00 a.m. to 1:00 p.m. Christmas Day, Dec. 25 – CLOSED Dec. 31 – 7:00a.m. to 1:00 p.m. New Year’s Day, Jan. 1 – CLOSED Regular hours are as follows: Monday – Friday: 7:00 a.m. to 7:00 p.m. Tolling on the Downtown and Midtown tunnels begins Feb. 1, 2014. Gantries over the roadway will collect the toll electronically—with no cash option and no stopping to pay at tollbooths. For more information on tolling and how AllElectronic Tolling (AET) works, visit DriveERT.com. Customers can register or service their ERT Pay by Plate accounts and acquire or service their E-ZPass transponders at the location below: Elizabeth River Tunnels Customer Service Center 700 Port Centre Parkway, Portsmouth Hampton Roads residents who register for a new E-ZPass Virginia account by Jan. 3, 2014 will get 5 free trips through the tunnels to use by June 30, 2014. For more details on this promotion, visit the ERT Customer Service Center page on our website. Headquartered in Portsmouth, Virginia, Elizabeth River Crossings OpCo, LLC, is the private partner of the Virginia Department of Transportation for the design, construction, finance, operations and maintenance of the Elizabeth River Tunnels Project. Located in Norfolk and Portsmouth, Virginia, the Project is comprised of a new two-lane tunnel under the Elizabeth River parallel to the existing Midtown Tunnel; fire, life and safety modifications and upgrades to the existing Midtown Tunnel and Downtown Tunnels; interchange modifications in Norfolk and Portsmouth; and extending the MLK in Portsmouth from London Boulevard to I-264. More information can be found at www.DriveERT.com. Follow us on Twitter at https://twitter.com/DriveERT. ##
