Driving Down Costs Through Shared Services - Wipro

2 downloads 221 Views 244KB Size Report
project-specific integration infrastructure, leading to increased Capex & Opex. There was no ... tools, processes an
DRIVING DOWN COSTS THROUGH SHARED SERVICES Wipro implemented an Integration Competency Center for a leading food retailer that reduced its total cost of ownership by 15%

INDUSTRY LANDSCAPE The rapidly changing retail market, growing competition and the desire to expand across borders are driving retailers to replace their diversified, typical custom-built IT systems with off-the-shelf software packages. Big retailers are realizing that standardized processes and IT components, that can be delivered quickly to new formats, brands, countries, and operated

The centralized shared

cost-efficiently, are critical to the success of business.

and scalable platform reduced complexity and

THE OPPORTUNITY

increased service reuse,

The client wanted to initiate a technology transformation program to replace its existing IT

thereby enabling the client

systems with an integrated suite of IT solutions. The client had point-to-point solutions and a

to achieve 10% reduction

project-specific integration infrastructure, leading to increased Capex & Opex. There was no

in development and

service repository to enable service reuse.

infrastructure costs

The client wanted to develop reference

architecture and a set of principles and patterns to provide a common framework, which could be utilized to consistently deliver integration services.

CLIENT BACKGROUND The client is a Europe-based international retail group with a strong presence across Europe and the US. It operates more than 3,000 stores and has an employee base of 218,000 with annual revenues in excess of €32 billion. While it operates in many formats, it is essentially a grocery retailer that runs several supermarkets.

SOLUTION

BUSINESS IMPACT

Wipro partnered with the client to implement an Integration

The new platform for integration services resulted in a 15% ?

Competency Center (ICC), an innovative execution methodology,

reduction of total cost of ownership

that helped the client successfully transform its integration landscape

? Reduced the time-to-market by reusing components,

to the Oracle Integration Suite. In addition to standardizing the

applying standards, streamlining work, delivery processes and

integration solution across six projects, Wipro also:

architectural principles

? Set-up and executed an ICC as a shared service model around

? Achieved a 10% reduction in development & infrastructure

tools, processes and people, and implemented a shared Oracle Fusion Middleware (OFMW) infrastructure

costs in the first two years of execution through shared

? Utilized the Factory Model to provide integration delivery and

support services on the OFMW platform ? Defined integration architectural and governance services

infrastructure for integration programs, further reductions are anticipated ? Reduced operational risks through centralized monitoring

and incident management

? Designed a framework to deploy and monitor integration services

with error handling ? Provided a custom service repository and planner for service

catalog management and service identification across projects

For more information, visit us at www.wipro.com/integration or email us at [email protected]

About Wipro Ltd. Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation and an organization wide commitment to sustainability, Wipro has a workforce of 140,000 serving clients across 61 countries. For more information, please visit www.wipro.com

DO BUSINESS BETTER NYSE:WIT | OVER 140,000 EMPLOYEES | 61 COUNTRIES

CONSULTING | SYSTEM INTEGRATION | OUTSOURCING

WIPRO TECHNOLOGIES, DODDAKANNELLI, SARJAPUR ROAD, BANGALORE - 560 035, INDIA TEL : +91 (80) 2844 0011, FAX : +91 (80) 2844 0256 ©Wipro Limited 2014

IND/CREST/FEB2014/G243DP