fleet Technical Representatives and Company Repair Station activity in a timely ... Regular reporting to LHD Product Sup
Employment Opportunity AgustaWestland Philadelphia Corporation, Service Engineer, Philadelphia, PA Job Description • • • • • • • • • •
Technical Front-end to solve technical issues reported from Operators, domestic (US) and worldwide fleet Technical Representatives and Company Repair Station activity in a timely manner. Frequent Customer interface required. Support the Fleet Control Center with resolving AOG issues and providing Technical solutions during a non-standard work week and weekends. Input and Analysis of field data for reliability, maintainability in order to liaise with and drive product improvements through the LHD Design Offices. Maintain a constant link with Product Support Engineering Italy to increase awareness of fleet problems and establish a fleet-wide knowledge base of occurrences and their resulting technical solutions. Validation of Technical Instructions (Publications, Technical Bulletins) to improve the quality of the Instructions for Continued Airworthiness. Daily communication with aircraft maintainers and LHD maintenance bases will be necessary. Regular reporting to LHD Product Support Engineering Management for safety related issues and outstanding Customer technical issues. Analysis of aircraft configurations to highlight criticalities in spare parts provisioning, training activity and Technical Publication updating. Develop maintenance, repair and assembly procedures of Operator issues that fall outside of the coverage of standard Technical Publications. Use field experience/data to influence the established Product Improvement Process, driven by C.S. Engineering, for supportability, maintainability and design improvement. Present major issues ("top 10") and solutions to management team in various high level meetings Support accident Investigation activity Develop Technical Presentations in support of Customer round tables, trade shows, etc.
Qualifications • • • • • • • •
BS degree in Engineering required. 3-5 years prior aerospace experience in technical areas of rotary wing sector Mastery of aviation technology Intercultural awareness, ability to create and maintain relationships Willingness to work flexible schedule and weekends Able to work under pressure and meet customer deadlines Well-organized and adaptable with a flexible approach Able to handle critical and emergency situations involving customers Strong written and oral communication skills Knowledge of Italian a strong plus
To Apply Contact: https://workforcenow.adp.com/jobs/apply/posting.html?client=aguaerco1&ccId=19000101_000001&type=MP &lang=en_US 1
