"Error loading Supervision Request" (PIC1). - Google Groups

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I recently got error "Error loading Supervision Request" (PIC1). I think it started to happened after I try to do a mass
I recently got error "Error loading Supervision Request" (PIC1). I think it started to happened after I try to do a mass upload in the backoffice screen to re-update the customer info in the customer collection in a project in LIVE MODE and got error saying that I am not authorised. But I got no problem if I used the same backoffice screen to manually add/update/delete a customer My colleague id can do the mass uplaod without problem. My colleague and I are having the Admininistrator and Designers Roles. These roles are in the project Access rights – Designer & Supervisor 1) Where else to check why I cannot run the mass upload 2) Why and how to stop the error "Error loading Supervision Request" PIC 1 : error "Error loading Supervision Request"

PIC 2 – Project - Designer access - I am in this Administrator and Designers group

PIC 3 – Project – supervisor access - I am in this Administrator and Designers group

PIC 4 - I got no problem to manually add/update/delete 1 record at 1 time (blue box). But I got unauthorsied error when I try to used the mass upload

PIC 4 : Customer Master web interface – mass upload button

Pic 5 : Mass Upload Customer Data process

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