Example Business Process - Work Order Flow

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4360 Corporate Road • Charleston, SC 29405-7445 • 843.744.7110 • www.LCE. com. Example Business Process - Work Order Flow. Planner reviews. Work.
  Example Business Process - Work Order Flow

Job required for work request, inspection, modification, rebuilds, engineering, etc.

No

Work Request Screened & Authorized

Planner reviews Work Request

Work Order Procedure Completed

Emegency/ Breakdown Work Orders

Supervisor assigns work order to tradesperson

Planner obtains prints, schedules, etc. for job package

Are material requirements complete?

System updates equipment and work order cost records

Planner delivers Work Orders and Crew Schedule to Supervisor

Planner Orders Materials thru Work Order Processing, Updates Work Order Status to “M”

No

Planner Closes Work Orders thru Work Order Completion

Planner prints Daily Crew Schedule

Planner visits job site to review requirements

Yes

Planner Schedules Work Order via Backlog Scanning and Selection

Planner prints Work Orders

Planner creates online Work Order using Work Order Processing

Work Order remains in "M" status

Planner reconciles work order with supervisor

Planner Publishes Negotiated Weekly Schedule, Updates Work Order Status to “S”

Yes

Is Planning complete?

Parts Shortage Material Update Report updates work order status to "R"

Tradesperson performs work and enters name, date, hours and notes to order No

Is work order complete?

Yes

No

Supervisor returns work order to planner

Yes

4360 Corporate Road • Charleston, SC 29405-7445 • 843.744.7110 • www.LCE.com