A survey of Business Users. September ... Participants. A total of 258 full-time business professionals who use ... Made
Generational Trends in Employee Desktop Expectations and Behaviors A survey of Business Users
September 2015
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Goals and Methodology Research Goal
Methodology
Participants
The primary research goal was to capture hard data on experiences and attitudes towards desktop experience among business users. A series of online surveys were fielded to independent sources of business professionals. All participants worked at companies with more than 500 employees (1000 US) and lived in US, UK, Germany, France, The Netherlands or Australia. A total of 258 full-time business professionals who use a desktop computer for more than 10% of their work.
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Millennials less happy with corporate desktops than Baby Boomers Does your IT organization deliver a desktop that enables you to be very productive?
Baby Boomers
73%
Gen X
64%
Millennials
Yes, they do a great job
56%
0%
10%
20%
30%
40%
50%
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60%
70%
80%
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83% are distracted when computers are slow; Millennials most distracted Are you ever distracted by other things while waiting for your computer to respond for example, when you logon or open a slow application?
Yes, always 16%
67%
17%
Yes, sometimes No, never
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
"Yes, always“ (by age) 30%
28%
20%
16%
10%
6%
0% Millennials
Gen X
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Baby Boomers
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Baby Boomers more distracted by paper; Millennials by mobile devices When your computer is doing something and you have to wait for it for example when you logon or open a very large file - what do you do while you are waiting? (By age)
Done paper-based work
45% 44% 45%
Got a drink or visited the restroom 36%
Chatted with a co-worker
58%
56% 55% Baby Boomers
43% 45%
Gen X Millennials
27%
Made a work call
33% 29%
8%
Made a personal call, played a game, gone on Facebook or done other personal activities 0%
10%
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21% 20%
28%
30%
40%
50%
60%
70%
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PARTICIPANT DEMOGRAPHICS
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Participants – Business Users Country – Business User Germany 29%
Age – Business User
United States 42%
United Kingdom 29%
36 – 50 years (Gen X) 44%
Company Size – Business User
Role - Business User Consultant 3%
500 to 1,000 employees (UK/DE only) 19%
More than 5,000 employees 45%
18 – 35 years (Millennial) 31%
More than 50 (Baby Boomer) 25%
1,000 to 5,000 employees 36%
Executive 13%
Individual contributor 51%
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Team manager 33%
Sponsored by:
For more information About Dimensional Research Dimensional Research provides practical marketing research to help technology companies make smarter business decisions. Our researchers are experts in technology and understand how corporate IT organizations operate. Our qualitative research services deliver a clear understanding of customer and market dynamics. For more information, visit www.dimensionalresearch.com.
About AppSense AppSense is the leading provider of UEM solutions for the secure endpoint. AppSense user virtualization technology allows IT to secure and simplify workspace control at scale across physical, virtual, and cloud-delivered desktops. AppSense Solutions have been deployed by over 3,500 enterprises worldwide to over 8 million endpoints. The company is headquartered in Sunnyvale, CA with offices around the world. For more information please visit www.appsense.com.
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