Did you know that most Japanese tourists who visit Guam have had six or more
years of English instruction during their school years? Did you know that they ...
Globish: The New Way to Speak English to Japanese Tourists Lunch & Learn Thursday, November 3rd 11:30-1:30 pm—Outrigger Hotel In this workshop you will learn: Did you know that most Japanese tourists who visit Guam have had six or more years of English instruction during their school years? Did you know that they feel obligated to know English and that if they fail at a conversation in English, they often feel great disappointment? Many businesses on Guam, including hotels, restaurants, and retail stores highly depend on the visits of our Japanese, Korean, and Chinese neighbors. We want our tourists to enjoy every minute and every interaction while on our beautiful island. If they do not feel understood or if they feel that they have failed to communicate clearly they will not want to come back. It is imperative that we communicate with our visitors in such a way that they want to return season after season.
And you can learn to do this. WATSON Training & Development is offering a Lunch & Learn Workshop on Globish: The New Way to Speak English to Japanese Tourists. You do not have to speak Japanese. They speak English, but do not always understand if our speech is not clear, if we speak too fast or use local phrases. Globish gives each participant the tools needed to communicate in English to tourists whose native language is not English so that both sender and receiver are completely understood.
To communicate clearly (verbally and non-verbally) with Japanese and other non-native English speakers. To use words and phrases that are easily understood by Japanese tourists. To avoid words and phrases that might confuse Japanese tourists. To evaluate a Japanese tourist’s English language capability and then to use this evaluation to reply clearly. How to avoid accidently insulting a Japanese tourist in conversation. And much more.
Instructor: Mark Heath, CFA, CPA—served as UOG’s Chief Financial Officer for 15 years, was a member of Government of Guam Retirement Fund Board, and now spends 25% of his time in Japan marketing to Japanese companies. Cost: $129 per person (10% discount if 3 or more register from the same company. Lite lunch and 181 page Globish textbook included. For reservations, call 687-5051 or fax the form below to 647-6783 or scan and email to
[email protected]. Seating is limited, please register early. Registration deadline is October 31st.
Registration Form
Globish: The New Way to Speak English to Japanese Tourists
Lunch & Learn November 3, 2011 11:30‐1:30 pm—Outrigger Hotel $129.00 (10% discount for 3 or more attendees from same organization) Includes lite lunch, 181 page Globish book and certificate of completion Print First and Last Name
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I/we understand that this application represents a binding commitment for the individuals listed above to attend the lunch & learn sessions, unless other payment arrangements have been made. It is also understood that any person listed on this or any subsequent roster of attendees fails to attend the sessions, for any reason, that the organization will pay for the seat and credit will be given for a future training event. The credit will be for the amount paid, less $50 to cover expenses, including fees imposed on WATSON Training &Development for food and beverage guarantees for each non‐attending participant. Cancellations: Are only accepted 48 hours of first submitting your reservation form and must be sent by fax to 647‐6783 or email tom@watson‐training.com. Due to guarantees required by our venue host, no cancellations can be accepted within four days of the first session.
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