Green Deal domestic end-to-end process map (final). ADVICE ... REPAYMENTS. C re d it. S co rin g. A g e n cy. G re e n.
Green Deal domestic end-to-end process map (final)
Requests a Green Deal assessment
Green Deal Advisor Green Deal installer Energy Saving Advice Service Landmark/ Electricity EST supplier and Register (in CCD Scot) Credit Scoring Agency
FINANCE
Recommendations and advice from the Green Deal Advice Report (GDAR)
Energy usage data
Consumer talks to other Green Deal providers
N
Green Deal plan proposal
Accept proposal in principle
Consumer required to get consent from landlord/bill payer if different from consumer
INSTALLATION
REPAYMENTS
Product details including manuals and warranties
Consumer sign-off
Plan to Consumer
Project manage works
Obtain installer and improver sign-off
Green Deal plan confirmed
Consumer pays GD charge with Electricity Bill
Y Develop long list of measures
Green Deal provider arranges assessment
Shortlist products and packages
Access ECO (brokerage) where applicable
Cross-selling and incentives
Able to offer a package?
Record Green Deal plan
Checks okay?
Y
Obtain signature(s) to plan
[14 day cooling-off period]
Refresh EPC
Green Deal Provider receives payment
N
Green Deal financier
Green Deal provider
Consumer
ADVICE
Y
Nominated finance provider receives payment
Finance options
Collect basic information on property to establish appropriate assessment
Advisor Visits Property
Carry out EPC (using rdsap) (unless up to date EPC exists)
Carry out occupancy assessment
Lodge Green Deal Advice Report (EPC and occupancy)
Talk through assessment and recommendations
Suitable for Green Deal measures?
Products/ packages
N Advise consumer about eligibility criteria for ECO Affordable Warmth and signpost to further information
Advise consumer about ECO AW eligibility and where they can find out more
Advise consumer of ECO AW eligibility and where they can find out more on assistance available’
Green Deal installer arranges assessment
Schedule of works
Quotation
Request for a Green Deal assessment
Change in scope of work?
Y
Trigger of re-quote
Key terms of plan on updated EPC
Installer sign-off
Consumer directed to ESAS for further advice
Advise consumer of ECO Affordable Warmth eligibility
Eligible AW consumer referred on to a participating supplier
Exit Process and follow ECO Affordable Warmth Journey
Register
Validate data
Register
EPC Advisor Tool
Notification sent to bill payer
Notification sent to bill payer
After 14 days, bill payer can start being billed for Green Deal charge
