H1186 Partner Education Catalog

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Trained and certified EMC Partners can leverage our EMC Education ..... E20- 001 for EMCISA is aligned to ISM and will be available until 31 December 2012.
PARTNER EDUCATION CATALOG Including EMC Proven Professional Certification MAY 2012 EMC Education Services

LEVERAGE HANDS-ON LABS...

OUTSIDE THE CLASSROOM! Trained and certified EMC Partners can leverage our EMC Education Services Virtual Lab (ESVL). You will benefit from hands-on lab experiences in a safe non-production environment similar to the labs provided in our award-winning Instructor-Led Training. s2EVIEWANDVALIDATEPLANNEDCONFIGURATIONPROCEDURES s2EFRESHANDENHANCEYOURCONFIGURATIONSKILLS s)NCREASEYOUREFFICIENCY

Choose from a wide selection of remote lab configurations today!

http://education.EMC.com (Partner login required)

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EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

Table of Contents

Updates

Welcome to EMC Education Services............................................................................................................................5

Learning Paths New - Information Storage and Management v2

EMC Proven Professional Associate Level Information Storage and Management v2 (EMCISA) ...................................................................................................10 Backup Recovery Systems and Architecture (EMCBA).................................................................................................. 11

EMCCA Learning Path - New Purchase Options

EMC Proven Professional Cloud Architect (EMCCA) Cloud Infrastructure and Services (EMCCIS) ............................................................................................................... 12 IT-as-a-Service and Virtualized Infrastructure............................................................................................................. 13 EMC Proven Professional Data Center Architect (EMCDCA) Storage Networking .................................................................................................................................................. 14 Information Availability ............................................................................................................................................ 15 Information Storage Security ....................................................................................................................................16 Storage Service Management ................................................................................................................................... 17 EMC Proven Professional Data Science and Big Data Analytics (EMCDSA) Data Science and Big Data Analytics .........................................................................................................................18

New - Unleash the Power of Big Data

EMC Proven Professional Technology Storage Administrator (EMCSA) Backup Recovery - NetWorker.................................................................................................................................... 19 Backup Recovery - Avamar ........................................................................................................................................20 Storage Area Network (SAN)...................................................................................................................................... 21 VNX Solutions ..........................................................................................................................................................22 Symmetrix Solutions ................................................................................................................................................24 ControlCenter Management ......................................................................................................................................26

EMCSA Learning Paths- Expert Exam Updates for VNX and Symmetrix

EMC Proven Professional Technology Architect (EMCTA) Content Addressed Storage (CAS) .............................................................................................................................27 Backup Recovery Solutions ......................................................................................................................................28 VNX Solutions ..........................................................................................................................................................30 Symmetrix Solutions ................................................................................................................................................32

EMCTA Learning Paths- Expert Exam Updates for VNX and Symmetrix

EMC Proven Professional Platform Engineer (EMCPE) (Velocity Service Partners Only) EMC Centera.............................................................................................................................................................34 VNX Solutions ..........................................................................................................................................................35 Symmetrix Solutions ................................................................................................................................................36 EMC Proven Professional Implementation Engineer (EMCIE) (Velocity Service Partners Only) Content-Addressed Storage (CAS) .............................................................................................................................37 Backup Recovery - Avamar ........................................................................................................................................38 Backup Recovery - NetWorker....................................................................................................................................40 VNX Solutions ..........................................................................................................................................................42 Symmetrix Solutions ................................................................................................................................................44

EMCIE Learning Paths - Expert Exam Updates for VNX and Symmetrix

Product / Technology - Specific DataDomain ............................................................................................................................................................46 RecoverPoint Data Replication and Recovery..............................................................................................................47 Others Ionix for IT Operations Intelligence ............................................................................................................................48 Celerra Unified Storage QuickStart (NX4 and NS120) ..................................................................................................49 CLARiiON AX4-5 and CX4-120,240 QuickStart .............................................................................................................50 Data Domain Installation, Implementation and Administration QuickStart ............................................................... 51 VNX Series Implementation QuickStart .....................................................................................................................52 Data Protection Advisor (DPA) ................................................................................................................................. 53 Network Configuration Manager................................................................................................................................54 RSA enVision ........................................................................................................................................................... 55 RSA Data Loss Prevention ........................................................................................................................................56 VMware ................................................................................................................................................................... 57

Ionix for IT Operations Intelligence Curriculum Update

Purchase Options and Delivery Modes................................................................................................................58 EMC Proven Professional Certifications for Content Management..........................................................................59

EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

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EMC Partner Programs EMC created one of the industry’s strongest groups of business partners to ensure that our customers achieve the most value from their information infrastructure. EMC Education Services provides programs to help you deliver valuable solutions and services to your customers. EMC’s Velocity Partner Program serves a select worldwide network of integrators, consultants, hardware and software vendors, resellers, distributors, and application service providers. EMC Education Services provides training, accreditation, and certification to enable you to succeed within your preferred business models.

There are different types of partners within the Velocity Partner Program. tVelocity Service Partners help partners assess, plan, design, build, and manage EMC’s information infrastructure solutions to meet their precise business needs. Acceptance into the Velocity Service program is based, in part, on satisfying rigorous criteria for certified resources, services delivery quality, customer satisfaction metrics, and pre-existing services infrastructure. t Authorized Velocity Distributors market and sell EMC products and services to their own channel of resellers, providing front-line sales, marketing, training, and support. tEMC distributors may focus on broad line, specialty, and technical or value-add EMC solutions.

The EMC Proven Professional program is a complete readiness solution for EMC employees and partners. Its certification offerings develop and validate expertise to plan, deploy, manage, and fully leveraging EMC solutions.

Product/ Technology-Specific

System Administrator (EMCSyA)

Application Developer (EMCApD)

Implementation Engineer (EMCIE)

Platform Engineer (EMCPE)

Technology Architect (EMCTA)

Storage Administrator (EMCSA)

Data Center Architect (EMCDCA)

Cloud Architect (EMCCA)

Data Scientist (EMCDS)

EMC Proven™ Professional Program

Certification Information and Storage Management v2* for Associate-level Certification (EMCISA) The Information Storage and Management v2 ‘open’ course covers concepts, principles, and deployment considerations across all technologies that are used for storing, managing, and protecting digital information in classic, virtualized, and cloud environments. ISM v2 is available as Video Instructor-Led Training (VILT). The e-Learning version will be available in July 2012. The new E10-001 exam is aligned to ISM v2. The previous version of the Information Storage and Management exam E20-001 for EMCISA is aligned to ISM and will be available until 31 December 2012.

EMC Velocity Partner Education EMC Velocity Partner Education is provided for partner sales people and pre-sales technical resources. The program is designed to accelerate a partner’s learning and development cycles for solving customer information infrastructure challenges and delivering value within a consultative approach.

Partner Certification EMC Proven Professional is the leading education and certification program in the IT industry, providing comprehensive coverage of information storage technologies, virtualization, cloud computing, data/big data analytics, and more.

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EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

Welcome to EMC Education Services We are here to enable you and your team to meet tomorrow’s IT challenges, today. Maximize return on your technology investments by developing and validating your expertise in information storage and management.

EMC PARTNER EDUCATION EMC Partner Education is provided for partner sales, pre-sales, and post-sales resources. The programs are designed to accelerate a partner’s learning and development cycles for solving customer information infrastructure challenges and delivering value within a consultative approach.

PARTNER SALES DEVELOPMENT – AFFILIATE TIER AFFILIATE SALES DEVELOPMENT Affiliate Sales Development is designed specifically for our Affiliate partners and their market space. This four module e-Learning development covers EMC Messaging, Business Drivers, Product Introduction, and Services for 2 plus hours of development. AFFILIATE SALES DEVELOPMENT MAINTENANCE Maintenance development is available to students who earned an Affiliate Sales Development credential in 2011. Designed using a continuous learning concept, the training will be released incrementally throughout 2012 in two updates. Each update contains a 30-minute, video-based training module covering several topics followed by a short assessment. Learn more on Powerlink at: Home > Training > Velocity Affiliate Enablement Center

PARTNER SALES DEVELOPMENT – AFFILIATE ELITE, PREMIERE, AND SIGNATURE TIERS SALES ACCREDITATION (CONSOLIDATE AND BACKUP & RECOVERY) For students who were not Sales Accredited in 2011, please select the Consolidate and Backup & Recovery development. This track consists of three (3) tests and a time investment of approximately 8 hours to complete the development. SALES ACCREDITATION (BACKUP & RECOVERY ONLY) For students with a Backup and Recovery focus that were not Sales Accredited in 2011, please select the Backup & Recovery development. This track consists of three (3) tests and a time investment of approximately 4 hours to complete the development. SALES ACCREDITATION MAINTENANCE Maintenance development is available to students who earned a Consolidate and Backup & Recovery or Backup & Recovery only Sales Accreditation in 2011. Designed using a continuous learning concept, the training will be released incrementally throughout 2012 in four updates. Each update contains a 60 minute or less, video-based training module covering several topics followed by a short assessment. Learn more on Powerlink at: Home > Training > Sales Accreditation SALES ACCREDITATION (GOVERNANCE & ARCHIVE) For students that are content management partners, please select the Governance & Archive development. This Sales track consists of four (4) tests and approximately 8 to 12 hours of investment in order to complete the development. To Access the Sales Accreditation Home page, please visit Home > Training > Sales Accreditation on Powerlink. ADVANCED SALES ACCREDITATION Once a Sales Accreditation is earned, a student has the opportunity to participate in the Advanced Sales Accreditation program. In this live workshop, students will learn about new conversations to have with existing customers or prospects. Learn more on Powerlink at: Home > Training > Advanced Sales Accreditation

PARTNER TECHNICAL DEVELOPMENT– AFFILIATE TIER AFFILIATE SE DEVELOPMENT Affiliate SE Development is designed specifically for our Affiliate partners and their market space. This four module e-Learning development covers EMC Messaging, Business Drivers, Product Introduction, and Services for 3 plus hours of development. AFFILIATE SE DEVELOPMENT MAINTENANCE Maintenance development is available to students who earned an Affiliate SE Development credential in 2011. Designed using a continuous learning concept, the training will be released incrementally throughout 2012 in two updates. Each update contains a 30-minute, video-based training module covering several topics followed by a short assessment. Learn more on Powerlink at: Home > Training > Velocity Affiliate Enablement Center

PARTNER TECHNICAL DEVELOPMENT– AFFILIATE ELITE, PREMIERE, AND SIGNATURE TIERS VELOCITY SYSTEMS ENGINEER (CONSOLIDATE or BACKUP & RECOVERY) Velocity Systems Engineer (VSE) development provides a strong technical foundation for EMC products and solutions. VSE curriculum consists of 5 online development modules and 4 assessments. Students can expect to invest approximately 2.5 days to complete the credential. VELOCITY SYSTEMS ENGINEER MAINTENANCE Maintenance development is available to students who earned a Consolidate or Backup & Recovery Velocity Systems Engineer credential in 2011. Designed using a continuous learning concept, the training will be released incrementally throughout 2012 in four updates. Each update contains a 60 minute or less, video-based training module covering several topics followed by a short assessment. Learn more on Powerlink at: Home > Training > Velocity SE Development SE ACCREDITATION (GOVERNANCE & ARCHIVE) For students who are content management partners, please select the Governance & Archive development. Learn more at: Home > Training > Velocity SE Development on Powerlink.

EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

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EMC Partner Certification EMC Proven Professional is the the leading education and certification program in the IT industry, providing comprehensive coverage of information storage technologies, virtualization, cloud computing, data science/big data analytics, and more. Being Proven means investing in yourself and formally validating your expertise. Certification provides credentials to solidify partners’ trust in professionals coming in contact with their information infrastructure investments. For up-to-date information on the EMC Proven Professional certification program, please visit http://education.EMC.com/Certification.

EMC Proven Professional Learning Framework ASSESS Practice Tests

REVALIDATE

LEARN

Update Certification

Education

MAINTAIN

VALIDATE

Knowledge Maintenance

Exams / Certification

SHARE Best Practices / Innovations

A consistent, measurable means to build and maintain the technical knowledge and skills of information storage and management professionals.

Trained and certified professionals are essential to the success of IT infrastructure management organizations EMC, in conjunction with IDC, fielded a survey to a population of individuals who have achieved one or more EMC Proven Professional certifications. 3,200+ respondents were recorded. Survey respondents confirmed the applicability and value of their broadened skills and expertise. Read how IDC analyzes the career impact of IT professionals who are certified EMC Proven Professionals. Download the IDC white paper: The Proven Professional Certification - Proving Certification Can Profit http://education.EMC.com/ProvenImpact

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EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

EMC Proven Professional Certification Framework EMC ProvenProfessional Certification Framework is a consistent, measurable means to build and maintain the technical knowledge and skills of information storage and management professionals.

VNX Solutions

O

O

Broad and relevant technology coverage – ensures wider application of your knowledge

Backup Recovery - Avamar

Symmetrix Solutions

EMC Storage and Info. Infrastructure

VNX Solutions

Symmetrix Solutions

IT-as-a-Service*

C Storage Area Network (SAN)

C VNX Solutions

O SS O

Symmetrix Solutions

O

Storage Area Network (SAN)

C Expert

t

Develop information storage knowledge and skills that will enable you to respond to the challenges of

VNX

Symmetrix

evolving IT infrastructures. Learn information storage and management concepts and principles that can be EMC Centera

Backup Recovery - Avamar

VNX Solutions

Symmetrix Solutions

Storage Area Network (SAN)

Backup Recovery - NetWorker

Content Addressed Storage (CAS)

Backup Recovery Solutions

VNX Solutions

Symmetrix Solutions

Storage Area Network (SAN)

Content Addressed Storage (CAS)

EM MC Storage and Information Infrastructure EMC

VNX Solutions

Symmetrix Solutions

Backup Recovery - Avamar

Storage Area Network (SAN)

Backup Recovery - NetWorker

Information Storage Security*

Storage Service Management*

Storage Networking*

Information Availability*

Virtualized Infrastructure*

Specialist

applied in many IT scenarios. RecoverPoint int D Data Repli plication and nd Recovery Reco Replication

tt t t (EMCBA)**

*Backup Recovery

Information Storage and Management* (EMCISA)

O

t

Evaluate and recommend information storage solutions based on technology considerations

t

Adapt to changing requirements in evolving IT infrastructures

Data Do Da Domain omain

tt t t

O

Role-based specialization – develops expertise based on best practices

Backup Recovery - Avamar

EMC Storage and Info. Infrastructure

VNX Solutions

Symmetrix Solutions

IT-as-a-Service*

C VNX Solutions

C

Expert

Information Storage and Management* (EMCISA)

Symmetrix Solutions

O SS O

(EMCBA)**

Information Storage and Management* (EMCISA)

Storage Area Network (SAN)

O

Information Storage and Management* (EMCISA)

*Backup Recovery

Information Storage and Management* (EMCISA)

VNX Solutions

C

or Information Storage and Management* (EMCISA)

Symmetrix Solutions

Cloud Infrastructure and Services* (EMCCIS)

Data Science and Big Data Analytics* (EMCDSA)

Storage Area Network (SAN)

Associate

*Backup Recovery r (EMCBA)**

Specialty Options

t

The complexity of evolving IT infrastructures drives a greater need for IT professionals with specialized

VNX

Symmetrix

information storage knowledge and skills. Leverage our modularized curriculum to suit your individual EMC Centera

Backup Recovery - Avamar

VNX Solutions

Symmetrix Solutions

Storage Area Network (SAN)

Backup Recovery - NetWorker B

Content Con ntent Addressed Storage (CAS)

Backup Recovery Solutions

VNX Solutions

Symmetrix Solutions

Storage Area Network (SAN)

Content Con ntent Addressed Storage (CAS)

EMC Storage Sto orage and Information Infrastructure

VNX Solutions

Backup Recovery - Avamar

Storage Area Network (SAN)

B Backup Recovery - NetWorker

Symmetrix Solutions

In Information Storage Security*

Storage S torage Service Management*

Storage Networking*

Information Availability*

Virtualized Infrastructure*

Specialist

learning needs based on your job role. RecoverPoint Data Replication and Recovery

tt t t

Information Storage and Management* (EMCISA)

Information Storage and Management* (EMCISA)

(EMCBA)**

Information Storage and Management* (EMCISA)

*Backup Recovery r

or Information Storage and Management* (EMCISA)

Information Storage and Management* (EMCISA)

(EMCBA)**

Cloud Infrastructure and Services* (EMCCIS)

*Backup Recovery r

Data Science and Big Data Analytics* (EMCDSA)

*Backup Recovery r (EMCBA)**

Specialty Options

Associate

Information Storage and Management* (EMCISA)

t

Better understand EMC products, software, and solutions

t

Use more features and functions, maximizing investment in EMC products and technologies

Data Domain

tt t t

EMC PROVEN PROFESSIONAL CERTIFICATION FRAMEWORK VNX Solutions

Storage Area Network (SAN) Storage Area Network (SAN)

Backup Recovery - Avamar

Symmetrix Solutions

VNX Solutions

VNX Solutions

Storage Area Network (SAN) Storage Area Network (SAN)

Symmetrix Solutions

Symmetrix Solutions

VNX Solutions

VNX Solutions VNX Solutions

EMC Storage and Info. Infrastructure

Symmetrix Solutions Symmetrix Solutions

IT-as-a-Service*

Expert

Symmetrix Solutions

TM

VNX

EMC Centera

Symmetrix

Backup Recovery - Avamar

Backup Recovery - NetWorker

Content Addressed Storage (CAS)

Backup Recovery Solutions

Content Addressed Storage (CAS)

EMC Storage and Information Infrastructure

Backup Recovery - Avamar

Backup Recovery - NetWorker

Storage Area Network (SAN)

Information Storage Security*

Storage Service Management*

Storage Networking*

Information Availability*

Virtualized Infrastructure*

Specialist

RecoverPoint Data Replication and Recovery

tt

Information Storage and Management* (EMCISA)

Information Storage and Management* (EMCISA)

Information Storage and Management* (EMCISA)

EMCDS

EMCCA

EMCDCA

EMCSA

Data Scientist

Cloud Architect

Data Center Architect

Storage Administrator

EMCTA

EMCIE

Technology Architect

Implementation Engineer

Platform Engineer

tt

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t

t

t

Levels As of April 2012

Information Storage and Management* (EMCISA)

(EMCBA)**

Information Storage and Management* (EMCISA)

*Backup Recovery

or Information Storage and Management* (EMCISA)

(EMCBA)**

Data Science and Big Data Analytics* (EMCDSA)

Cloud Infrastructure and Services* (EMCCIS)

*Backup Recovery

Associate

*Backup Recovery (EMCBA)**

Specialty Options

Certification Tracks (Job Functions)

EMCPE

Data Domain

tt

Product/Technology Specific Certifications

t Partners

t Customers

* Unique ‘Open’ Courses - Content focused on technology concepts, principles, and case studies that can be applied in many IT environments. ** If you are focusing only on Backup and Recovery, we recommend pursuing EMCBA. If you are responsible for broader technology domain, pursue EMCISA

EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

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Getting EMC Proven 1. Find your track. Tracks are based on professional role, required knowledge, and are aligned with the type of partnership.

2. Build your foundation. Leverage ‘open’ curriculum-based education and certification focused on technology concepts and principles applicable to any vendor environment. Information Storage and Management (EMCISA)—This unique curriculum focuses on the concepts and principles of storage technology. Develop an understanding of a breadth of information storage technologies found in today’s virtualized data center FOWJSPONFOUT JODMVEJOH4UPSBHF4ZTUFNTt4UPSBHF/FUXPSLJOH5FDIOPMPHJFTBOE7JSUVBMJ[BUJPOt#BDLVQBOE3FDPWFSZ  #VTJOFTT$POUJOVJUZ BOE%JTBTUFS3FDPWFSZt4UPSBHF4FDVSJUZBOE.BOBHFNFOU Cloud Infrastructure and Services (EMCCIS)—Develop a strong understanding of virtualization and cloud computing technoloHJFT5IFDPVSTFJTJOUFOEFEGPSt*5QSPGFTTJPOBMTEFQMPZJOHBOENBOBHJOHQIZTJDBMBOEPSWJSUVBMJ[FETFSWFST OFUXPSLT  TUPSBHF EBUBCBTFT BOEBQQMJDBUJPOTt*5BSDIJUFDUTXIPTFQMBOOJOHBOEEFTJHOSFTQPOTJCJMJUJFTBSFSBQJEMZFYQBOEJOHUP JODMVEFWJSUVBMJ[BUJPOBOEDMPVEDPNQVUJOHDPOTJEFSBUJPOTt"OZUFDIOJDBMQSPGFTTJPOBMPSDPMMFHFTUVEFOUQMBOOJOHUPQVSTVFB career in the emerging field of cloud computing. Backup Recovery (EMCBA)—This curriculum is focused the following EMC Proven Professional Backup and Recovery Specialty tracks: Technology Architect, Implementation Engineer, and Storage Administrator. If your job focus is solely Backup and Recovery and you are pursuing a Backup Recovery Specialist credential, EMCBA is an appropriate choice at the Associate level. However, if you plan to pursue other storage technology-specific certifications in addition to Backup-Recovery, EMCISA will be ideal. Data Science and Big Data Analytics (EMCDSA)—Become an immediate contributor on a data science team. This ‘open’ course takes a hands-on practitioner‘s approach to the foundational techniques and tools required for analyzing Big Data. The course focuses on concepts, principles, and techniques applicable to any technology environment and industry and establishes a baseline that can be enhanced by further formal training and additional real-world experience.

3. Choose your Learning Path. EMC Proven Professional offers a variety of paths within your selected role(s). Choose a learning path to fit your particular expertise.

For Technical Service Partners Implementation Engineer Track—This curriculum challenges partners to experience and validate required configuration and implementation knowledge and skills. Platform Engineer Track—This track is focused on Customer Service and Support resources. This curriculum facilitates partners to experience and validate their required maintenance and troubleshooting knowledge and skills. Product/Technology Specific Certifications—These apply to a focused set of products or area of technology. In this way, they differ from other Proven Professional tracks which cover a broad range of related technologies for a given role.

For Technical Pre-Sales Partners Technology Architect Track—This curriculum is for partners to learn and validate their technology expertise and solution design skills. The Solutions Design curriculum enables partners to gather, analyze, design, and propose a solution that fully leverages EMC solutions.

For Technical Resources Providing Storage Management Services Storage Administrator Track—This curriculum focuses on the ability to manage, recommend, effectively integrate, and use EMC information infrastructure solutions to deliver business results.

4. Acquire Training. Certification-aligned learning paths are conveniently packaged as Partner ValuePaks so that you can purchase the complete curriculum at a partner discount. Partner ValuePaks remove the guesswork from planning and purchasing certification training. Partner Subscriptions are another popular option for those seeking multiple certifications across Associate, Specialist, and Expert Levels, and across multiple roles and specialties. Partner Subscriptions can also be used for VMware courses required to achieve VMware Certified Professional (VCP). Leverage certification-aligned ‘open’ or EMC Technology Specific Learning Paths http://education.EMC.com/Training

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EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

5. Validate your Knowledge and Skills. We offer free practice tests aligned to the certification exams which can be found at http://education.EMC.com/Exams Our proctored exams are administered at Pearson VUE testing centers worldwide. Your certification credentials are securely managed in our EMC Proven Professional CertTracker. Leverage your closest testing center http://www.pearsonvue.com/emc

6. Connect with Us. Discuss industry challenges, share your ideas and expertise, find answers, or simply connect. Access Knowledge Sharing articles, join discussions, and register for webcasts and eSeminars hosted by EMC product management and EMC Proven Professionals.

Like us on Facebook: facebook.com/ProvenProfessional

http://education.EMC.com/ProvenCommunity

Follow us: twitter.com/EMCProven

7. Enjoy Exclusive Benefits. Once you’ve achieved an EMC Proven Professional certification, you join a community of IT professionals who will lead us into the next generation of information and storage management. If that’s not enough incentive, you’ll also be eligible for exclusive benefits. Knowledge Sharing—a platform for certified Proven Professionals to share expertise, unique deployments, best practices, or any relevant topic of interest. Anyone can learn from Knowledge Sharing articles, written exclusively by EMC Proven Professionals, or from our series of informative webcasts. Knowledge Maintenance—an exclusive benefit for certified Specialists and Experts that provides proactive notification and no-cost knowledge update through e-Learning titles to sustain the value of your certification. EMC Proven Professional Logo—use on business cards and e-mail signatures. Credit towards Masters degree—jump start your graduate school goals towards a Master of Information Technology Degree GI Bill Reimbursement—receive reimbursement for EMC Proven Professional certification exam fees.

EMC Proven Professional Program updates We periodically update our programs and curricula to reflect the changes in the IT storage industry to better accommodate the needs of our employees, customers, and partners. For the latest program and course updates, please visit the education portal at http://education.EMC.com.

Becoming a certified EMC Proven Professional

ASSESS Practice Tests

REVALIDATE

Leveraging the EMC Proven Professional Learning Framework LEARN

Update Certification

1. ASSESS your level of expertise Leverage FREE online assessment tests http://education.EMC.com/Exams.

Education

MAINTAIN

VALIDATE

Knowledge Maintenance

Exams / Certification

2. LEARN the technology subject areas in need of further development. Leverage certificationaligned ‘open’ or EMC Technology Specific Learning Paths http://education.EMC.com/Training. 3. VALIDATE your expertise by taking and passing a proctored exam. Leverage your closest PEARSON VUE testing center http://www.pearsonvue.com/emc.

SHARE Best Practices / Innovations

EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

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Benefits Storage Architects, Administrators, or Managers; CIOs or Project Managers; or recent additions to storage and information management teams. You will learn to make informed decisions about storing, managing, and protecting digital information in classic, virtualized, and cloud environments.

Information Storage and Management v2 (EMCISA)

e-Learning

Video - ILT

Prepare for your Associate-Level Certification.

Levels

Information Storage and Management v2* 32 Hours

20 Hours

t Evaluate storage architectures and key data center elements in classic, virtualized and cloud environments t Explain physical and logical components of a storage infrastructure including storage subsystems, RAID and intelligent storage systems t Describe storage networking technologies such as FC-SAN, IP-SAN, FCoE, NAS and object-based, and unified storage t Understand and articulate business continuity solutions – backup and replications, along with archive for managing fixed content t Explain key characteristics, services, deployment models, and infrastructure components for a cloud computing t Describe information security requirements and solutions, and identify parameters for managing and monitoring storage infrastructure in classic, virtualized and cloud environments

Storage System

t Introduction to information storage, virtualization and cloud computing t Key data center elements, Compute, application, and storage virtualization t Disk drive & flash drive components and performance t RAID, Intelligent storage system and storage provisioning (including virtual provisioning)

Storage Networking Technologies

t Fibre Channel SAN components, FC protocol and operations t Block level storage virtualization, iSCSI and FCIP as an IP-SAN solutions t Converged networking option - FCoE t Network Attached Storage (NAS) – components, protocol and operations t File level storage virtualization t Object based storage and unified storage platform

Backup, Archive, and Replication

t Business continuity terminologies, planning and solutions t Clustering and multipathing architecture to avoid single points of failure t Backup and recovery – methods, targets and topologies t Data deduplication and backup in virtualized environment t Fixed content and data archive t Local replication in classic and virtual environments t Remote replication in classic and virtual environments t Three-site remote replication and continuous data protection

Cloud Computing

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Securing and Managing Storage Infrastructure

t Security threats, and countermeasures in various domains t Security solutions for FC-SAN, IP-SAN and NAS environments t Security in virtualized and cloud environments t Monitoring and managing various information infrastructure components in classic and virtual environments t Information Lifecycle Management (ILM) and storage tiering

ASSOCIATE

Information Storage and Management v2* Exam (E10-001)*

*ISM v2 e-Learning available in July 2012. The new E10-001 exam is aligned to ISM v2. The previous version of the Information Storage and Management exam E20-001 for EMCISA is aligned to ISM and will be available until 31 December 2012.

Purchase Options

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Information Storage and Management v2 VILT

Information Storage and Management v2

CE-VILTISM

e-Learning available in July 2012

$1,200

EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

Courses

e-Learning

Instructor-Led Training

Backup Recovery Systems and Architecture (EMCBA)

Video - ILT

The Backup Recovery Systems and Architecture Exam is an associate-level qualifying exam for the following EMC Proven Professional Backup Recovery Specialty tracks: Storage Administrator. This exam requires the successful candidate to be able to describe concepts and technologies used in backup and recovery environments. Prepare for your Backup Recovery Associate (EMCBA) Certification.

Course Objectives

Levels

Backup Recovery Systems and Architecture—Theory 5 Days

5 Days

1 Hour

Backup Recovery Systems and Architecture—Information Storage Concepts - Part 1 1.5 Hours

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1 Hour

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1.5 Hours

t*EFOUJGZUIFNBKPSTPVSDFTPGCBDLVQEBUB t%FTDSJCFDPOTJEFSBUJPOTGPSCBDLJOHVQmMFTZTUFNBOEEBUBCBTFEBUB tDescribe how data is stored across different types of database applications t%FTDSJCFIPX.JDSPTPGU744JTVTFEJOCBDLVQPQFSBUJPOT

Backup Recovery Systems and Architecture—Information Storage Concepts - Part 2

Backup Recovery Systems and Architecture—Client - Part 1

Backup Recovery Systems and Architecture—Client - Part 2 1.5 Hours

Backup Recovery Systems and Architecture—Storage Node 1 Hour

Backup Recovery Systems and Architecture—Planning 1.5 Hours

ASSOCIATE

Backup Recovery Systems and Architecture Exam (E20-005)

t%FTDSJCFIPXEBUBJTCBDLFEVQGSPNmMFTFSWFST t%FmOF/%.1BOEEFTDSJCFUIFCBDLVQDIBMMFOHFTUIBU/%.1BEESFTTFT t%FTDSJCFUIFEJGGFSFOUGPSNTPGWJSUVBMJ[BUJPO t%FTDSJCFNFUIPETGPSCBDLJOHVQ7.XBSFCBDLVQDMJFOUT tDiscuss considerations and challenges impacting client backup environments, including desktop/laptop and remote office clients t*EFOUJGZGBDUPSTUIBUJNQBDUDMJFOUCBDLVQQFSGPSNBODF t%FTDSJCFTUPSBHFOPEFDPNQPOFOUT t*EFOUJGZUIFQSPUPDPMTVTFEXIFOXSJUJOHCBDLVQEBUB tDescribe the advantages and disadvantages of various types of backup storage media and technologies t%FTDSJCFCBDLVQBOESFDPWFSZQMBOOJOHDPOTJEFSBUJPOT t%FTDSJCFUIFJNQPSUBODFPGCBDLVQBOESFDPWFSZUFTUJOH t*EFOUJGZCBDLVQTZTUFNEJTBTUFSSFDPWFSZDPOTJEFSBUJPOT tDescribe key software and hardware products in EMC’s Backup and Recovery Portfolio t1SPQPTFBCBDLVQBOESFDPWFSZTPMVUJPO

*Partner ValuePaks will contain the Backup Recovery e-Learning modules when the choice within associate level certification is applicable, eliminating the need to purchase the package separately.

Purchase Options Backup Recovery Systems eValuePak*

Backup-Recovery Systems & Arch Inst-Led

EMCBA Starter Kit (BRSA VILT)

CE-eVALPAKBRS

CE-ILTBRSA

CE-EPROSTARBA

$800

$2,700

Includes one Instructor-led course

$500

Includes one Video Instructor-led course, and one Proven Professional exam voucher

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

11

Gain the skills needed to make informed decisions on migrating to the cloud. Cloud Infrastructure and Services (CIS) is an ‘open’ course that covers the principles and concepts of virtualization and cloud Infrastructure technologies. The course is ideal for gaining a broad understanding of the transition from classic data center, to virtualized data center, to the cloud.

Cloud Infrastructure and Services (EMCCIS)

Prepare for your Cloud Infrastructure and Services Associate (EMCCIS) Certification.

Courses

Instructor-Led Training

Video-ILT

Cloud Architect Course Objectives

Levels

Cloud Infrastructure and Services Journey to the Cloud, Classic Data Center (CDC), Virtualized Data Center (VDC) – Compute, Storage, Networking, Desktop and Application, Business Continuity in VDC, Cloud Computing Primer, Cloud Infrastructure and management, Cloud Security, Cloud Migration Considerations

5 Days

5 Days

t&YQMBJOUIFQIBTFTPGUSBOTJUJPOGSPNDMBTTJDEBUBDFOUFSUPWJSUVBMEBUBDFOUFSBOEUIFOUPUIF cloud t%FTDSJCFWJSUVBMJ[BUJPOUFDIOPMPHZBUDPNQVUF TUPSBHF OFUXPSL EFTLUPQ BOEBQQMJDBUJPOMBZFST of IT infrastructure t%FTDSJCFCVTJOFTTDPOUJOVJUZTPMVUJPOTJOB7%$FOWJSPONFOU t&YQMBJOUIFLFZDIBSBDUFSJTUJDT TFSWJDFT BOEEFQMPZNFOUNPEFMTPGDMPVE t%FTDSJCFUIFDMPVEJOGSBTUSVDUVSFDPNQPOFOUTBOETFSWJDFNBOBHFNFOUQSPDFTTFT t3FDBMMUIFDMPVETFDVSJUZDPODFSOTBOETPMVUJPOT t-JTUUIFLFZDPOTJEFSBUJPOTGPSNJHSBUJPOUPUIFDMPVE

Journey to the Cloud

t Introduction

Classic Data Center

t Application, DBMS, Compute and Storage t Networking t Object based and Unified storage technologies t Business continuity overview and backup t Replication technologies t CDC Management

Virtualized Data Center (VDC) – Compute

t Compute virtualization overview t Compute virtualization techniques t Virtual Machines t Resource management techniques t Physical to virtual conversion

Virtualized Data Center (VDC) – Storage

t Storage virtualization overview t Virtual Machine Storage t Block level and File level virtualization t Virtual provisioning and automated storage tiering

Virtualized Data Center (VDC) – Networking

t VDC networking overview t VDC networking components t VLAN and VSAN technologies t Network traffic management

Virtualized Data Center (VDC) – Desktop and Application

t Desktop virtualization t Application virtualization

Business Continuity in VDC

t Backup in VDC t Replication and migration in VDC

Cloud Computing Primer

t Overview of Cloud Computing t Cloud services and deployment models

Cloud Infrastructure and management

t Cloud infrastructure and service creation t Cloud service management

ASSOCIATE

Cloud Infrastructure and Services Exam (E20-002)

Purchase Options

12

Cloud Infrastructure and Services VILT

Cloud Infrastructure and Services ILT

CE-VILTCIS $1,200

$2,700 (27 TU)

Includes one Video-ILT.

Includes one Instructor-Led course.

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Deliver virtualization and cloud designs based on business strategies encompassing all key technical domains such as server, storage, networking, and applications. At the Specialist level, demonstrate cross-domain expertise in architecting and designing Virtualized Data Center (VDC) and cloud-ready infrastructures. At the Expert level, focus on designing cloud-based IT service solutions that drive impactful business transformations for the enterprise and service provider organizations.

IT-as-a-Service and Virtualized Infrastructure

Prepare for your Specialist and Expert-level Cloud Architect Certifications.

Courses

Instructor-Led Training

Video InstructorLed Learning

Cloud Architect Course Objectives

Levels

IT-as-a-Service Planning and Design Transforming to IT-as-a-Service, strategy—discover & assessment, organization and governance, planning and design: general considerations, planning and design: cloud building blocks, planning and design: trust and security, planning and design: service lifecycle, planning and design: cloud application design and futures

5 Days

5 Days

t Describe the IT-as-a-Service business transformational model t Perform an IT-as-a-Service assessment and propose a service delivery roadmap t Recommend and design an IT-as-a-Service service delivery model t Design and defend an IT-as-a-Service solution

EXPERT

IT-as-a-Service Expert Exam for Cloud Architects (E20-918)

Virtualized Data Center and Cloud Infrastructure This course will cover in-depth details and considerations for planning, designing, and migrating to Virtualized Data Centers (VDC) and Cloud environments. This course will enable data center technology professionals to design VDC and Cloud infrastructures maintaining the most robust and elastic compute, network, and storage environments. The course will be premised on an ‘open’ architecture focusing on core components, principles, and technologies constituting both VDC and Cloud deployments utilizing best-of-breed EMC examples. This training is designed to be at the forefront of the changing IT landscape as traditional physical data centers evolve and morph into virtual entities and cloud environments. .

5 Days

5 Days

t Describe and differentiate between virtualization and cloud concepts and capabilities including core VDC components and cloud elements t Describe the overall management strategy of a VDC or Cloud environment t Incorporate and list the critical aspects of cloud services as elements of cloud infrastructure planning t Describe how business process and service requirements will impact VDC and cloud planning and design t Identify key governance, audit and compliance considerations

SPECIALIST

Virtualized Data Center and Cloud Infrastructure Exam (E20-018)

Cloud Infrastructure and Services Exam (E20-002) (5 days) OR The Cloud Infrastructure and Services (CIS) course educates participants about cloud deployment and service models, cloud infrastructure, and the key considerations in migrating to cloud computing. The course covers technologies required to build classic (traditional), virtualized, and cloud data center environments. These technologies include compute, storage, networking, desktop and application virtualization. Additional areas of focus include backup/recovery, business continuity, security, and management. Students will learn about the key considerations and steps involved in transitioning from the current state of their data center to a cloud computing environment.

Information Storage and Management v2* Exam (E10-001)

OR*

Information Storage and Management v2*

(20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Cloud Infrastructure and Services

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options

Individual Purchase Options

EMCCA Three Levels Self-paced Partners Only

EMCCA Two Levels Self-paced Parnters Only

IT-as-a-Service Planning and Design VILT

Virtualized Data Ctr & Cloud Infra. VILT

$2,000 (20 TU) Includes three Video-ILTs for CIS, VDCCI and ITaaS, and three exam vouchers.

$1,400 (14 TU) Includes two Video-ILTs for VDCCI and ITaas, and two exam vouchers.

CE-VILTITAAS

CE-VILTVDCCI

$1,2o0

Includes one Video-ILT.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

$1,200

Includes one Video-ILT.

13

Benefits any storage professional who plans, designs, deploys, and manages an information storage infrastructure. You will learn to capture and analyze business requirements, design solutions, and implement plans in a process-oriented workshop using real-world case studies.

Storage Networking

Courses

Instructor-Led Training

Video InstructorLed Learning

Data Center Architect Course Objectives

Levels

Storage Networking Design Specialist Exam for Data Center Architects (E20-016)

Section 1: Analysis and Planning for Architecting Storage Networking Solution

Storage Networking Design course covers a range of storage networking technologies, processes, and best practices for planning, architecting, and deploying storage networking solutions—including within a virtualized environment. This course builds on the technology concepts and principles learned in the Information Storage and Management (ISM) course (prerequisite) and enables participants to apply their knowledge to real-world scenarios. Lectures and workshop style case studies provide a thorough exposure to Storage Networking requirement analysis, business value justification, and technology design considerations. It also provides an overview on processes and practices for Storage Networking project implementation and testing.

5 Days

5 Days

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SPECIALIST

Storage Networking Design

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Information Storage and Management v2* Exam (E10-001) (32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options Storage Networking EMCDCA ValuePak

Storage Networking Design VILT

CE-EMCDCASNDM

CE-VILTSND

$5,000

Includes one Instructor-led course

14

$1,200

Includes associate level, one Video-ILT, and one exam voucher.

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Benefits storage architects, administrators, or managers; CIOs or project managers; or recent additions to information and storage management teams. You will learn to make informed decisions across multiple technologies involving SAN, NAS, CAS, IP-SAN, Backup and Recovery, Business Continuity, Security, and Virtualization.

Information Availability Instructor-Led Training

Courses

Video InstructorLed Learning

Data Center Architect Course Objectives

Levels

Information Availability Design Specialist Exam for Data Center Architects (E20-017)

Section 1: Analysis and Establishing of Information Availability

Information Availability Design course provides a comprehensive learning experience on all aspects of planning, designing, and deploying Information Availability solutions. In addition to covering business continuity options such as Backup, Local and Remote replication, this course also covers compliance requirements and design of data archiving solutions to meet those requirements. This course builds on the technology concepts and principles learned in the Information Storage and Management course (prerequisite) and enables participants to apply their knowledge to real-world scenarios. Lectures and workshop style case studies provide a thorough exposure to the technology components, design considerations, and best practices on various aspects of Information Availability.

5 Days

5 Days

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SPECIALIST

Information Availability Design

Section 3: Designing Replication Solution t1MBOOJOHGPSSFQMJDBUJPO t-PDBMSFQMJDBUJPOTPMVUJPOEFTJHO t3FNPUFSFQMJDBUJPOTPMVUJPOEFTJHO t"EWBODFESFNPUFSFQMJDBUJPOUFDIOPMPHJFT t3FQMJDBUJPOJO/"4FOWJSPONFOU t3FQMJDBUJPOPGWJSUVBMNBDIJOFT t$BTFTUVEJFTPOEFTJHOJOHBOEEFQMPZJOHSFQMJDBUJPOTPMVUJPOT

Section 4: Designing Data Archiving Solutions t%BUBBSDIJWJOHUFDIOPMPHJFTBOEDPNQMJBODF t"SDIJWJOHEFTJHODPOTJEFSBUJPOT

Information Storage and Management v2* Exam (E10-001) (32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options Information Availability EMCDCA ValuePak

Information Availability Design VILT

CE-EMCDCAIADM

CE-VILTIAD

$5,000

Includes one Instructor-led course

$1,200

Includes associate level, one Video-ILT, and one exam voucher.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

15

Information Storage Security

Video InstructorLed Learning

Data Center Architect Courses

e-Learning

This curriculum focuses on the intersection of information security, data storage, and networking to enable you to holistically apply security best practices in the context of business strategy, regulatory compliance, organizational structure and security policy, people and skills, processes, and technology. It builds your knowledge and develops your skills to successfully design, implement, and monitor data storage security solutions to meet business requirements.

Course Objectives

Levels

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Information Storage Security Design This course builds knowledge and skills required to successfully architect, design, implement, monitor, and maintain information storage security solutions to meet the needs of a business. It details a comprehensive, holistic, process-based approach that integrates business and technical factors to consider in the design of information storage security solutions to enhance their acceptability and business value. The course encompasses business strategy and its key criteria and perspectives, regulatory compliance, technical criteria, best practices, organizational structure, processes, people skills, and security posture. Included is a discussion of information security challenges and solutions in virtualized and cloud environments. Workshop style case studies at each design stage provide participants with an opportunity to apply their learning to real world situations.

5 Days

Assessing Information Security Risk Information-centric security, risk management and their application to the analytics of information assets, vulnerability assessments as a way to determine the most critical IT components to maintain confidentiality, integrity and availability of information

1.5 Hours

RSA Authentication, Authorization, and Key Management Authentication and Authorization, Concepts in Practice: RSA Authentication Products, Key Management, Concepts in Practice: RSA Key Manager

1.5 Hours

ESRS installation, connecting to EMC, EMC Backend Environment, EMC Call Home Process flow, EMC Remote Access Process, Symmetrix Service Credentials

3 Hours

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Information Security Solutions Design Concepts V4 Factors critical in the design process for secure SAN and NAS solutions; data to gather, analyze and interpret; best practices for design and validation of storage security solutions

1.5 Hours

Cloud Computing Security Overview Introduction to cloud computing, Cloud Infrastructure, Security concerns and challenges of cloud

t-JTUCVTJOFTTESJWFSTGPS*EFOUJUZBOE"DDFTT.BOBHFNFOU *".

t&YQMBJOUIFEJGGFSFODFTCFUXFFOBVUIPSJ[BUJPOBOEBVUIFOUJDBUJPO t&YQMBJOUIFCFOFmUTPGGFEFSBUFEJEFOUJUZ t%FTDSJCFUIFQSPCMFNTBTTPDJBUFEXJUIJODPSQPSBUJOHFODSZQUJPO t&YQMBJOIPXUIF&434HBUFXBZVUJMJ[FTOFUXPSLTFDVSJUZNFDIBOJTNTMJLF44-BOE digital certificates to secure remote access communications t%FTDSJCFOFUXPSLQSPUPDPMTBOETFSWJDFTUPJNQMFNFOUUIFHBUFXBZTPMVUJPO t%FTDSJCFUIFVTFPG4FSWJDF$SFEFOUJBMTGPSUIF4ZNNFUSJYTUPSBHFBSSBZ

Security Overview for EMC Products Securing the Infrastructure: Instantiating the Policy, Security Feature/Functions by Product Category (tiered storage, switch fabric, NAS, BURA, replication, virtualization, and storage resource management)

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1 Hour

Network Security and the ESRS Gateway

1 Hour

SPECIALIST

Information Storage Security Design and Management Specialist Exam for Data Center Architects (E20-021)

t%FTDSJCFUFDIOJDBMEBUBUPHBUIFSDPODFSOJOHBCVTJOFTTTJOGPSNBUJPOTFDVSJUZ needs and ways to interpret it t%FTDSJCFEFTJHOQJUGBMMTBOEPWFSBMMSJTLTBTTPDJBUFEXJUITUPSBHFTFDVSJUZ t*EFOUJGZIPXTFDVSJUZFWFOUTBSFJODPSQPSBUFEJOUPBVEJUUSBJMT t&YQMBJOUIFSPMFPGEBUBMPTTQSFWFOUJPOJOBOPWFSBMMTFDVSJUZQSPHSBN t%FmOFBOEVOEFSTUBOEDMPVEDPNQVUJOH JUTUZQFT CFOFmUT BOETFSWJDFT t%JTDVTTDMPVEJOGSBTUSVDUVSFBOEJUTDPNQPOFOUT t%FTDSJCFTFDVSJUZDIBMMFOHFTBOEDPODFSOTXJUIDMPVEDPNQVUJOH

Information Storage and Management v2* Exam (E10-001) (32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options Information Storage Security Design VILT CE-VILTISSD

$1,200

Includes associate level, one Video-ILT, and one exam voucher.

16

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Benefits IT professionals and managers who focus on managing storage within the ITIL best practices framework. Learn how to apply ITIL best practices to the management of storage as a service in your environment for processes within the Service Design, Service Transition, and Service Operation phases of ITIL. Gain perspective on challenges and opportunities when planning the tiering of storage services and understand key factors and best practices for design of secure information storage solutions.

Storage Service Management

e-Learning

Courses

Video InstructorLed Learning

Data Center Architect Course Objectives

Levels

t%FTDSJCFUIFCFOFmUTPGQSPDFTTCBTFETUPSBHFTFSWJDFNBOBHFNFOUUPBO*5PSHBOJ[BUJPO JUT customers, and the overall business t-JTU4UPSBHF4FSWJDF.BOBHFNFOUCFTUQSBDUJDFTGPSUIFNBKPS*5*-QSPDFTTFT t%FTDSJCFUISFFQFSTQFDUJWFTPGQSPDFTTSFTQPOTJCJMJUZ QPMJDJFT BDUJWJUJFT BOENFBTVSFNFOUT  that support Storage Service Management t"QQMZCFTUQSBDUJDFTXIFONBOBHJOHTUPSBHFBTBTFSWJDF BOEEFNPOTUSBUFBDMFBS understanding of how information flows across the three perspectives t"QQMZUSBJOJOHBOETVQQPSUJOHDPMMBUFSBMUPDPOUSJCVUFUPUIFJOUSPEVDUJPOPSJNQSPWFNFOUPG storage service levels within your IT organization whether traditional, virtualized or cloud environments.

Storage Service Management Design This course focuses on storage as a service, combining ITIL processes with EMC best practices to enable tight integration with the business and streamlined day-to-day operations to provide real benefits, reduced costs and risk when deploying solutions, and increased quality of services and customer satisfaction. It provides a roadmap to standardize the provisioning and delivery of storage services through a quality management approach that maximizes investment for classic, virtualized, and cloud environments. Lectures and workshop style case studies provide participants with opportunity to apply the learning to real world situations and gain insight into the development of processes, policies, and measurements to manage and support storage service delivery.

5 Days

t%FTDSJCF4FSWJDF.BOBHFNFOUBTBQSBDUJDFBOEUIF4FSWJDF-JGFDZDMF t&YQMBJOLFZQSJODJQMFTBOENPEFMTBTXFMMBTHFOFSJDDPODFQUT t%FTDSJCF*5*-QSPDFTTFT SPMFT BOEGVODUJPOT t%FTDSJCF*5*-UFDIOPMPHZBOEBSDIJUFDUVSF t&YQMBJOUIF*5*-RVBMJmDBUJPOTDIFNFBOEDFSUJmDBUJPOQSPHSBN t1SFQBSFGPSGPVOEBUJPOTFYBNXJUIQSBDUJDFUFTUT

ITIL Foundations Certification Course Concepts, terms, definitions, objectives, relationships, and benefits within the core ITIL Lifecycle framework; includes foundations exam

Information Security Solutions Design Concepts V4 Factors critical in the design process for secure SAN and NAS solutions; data to gather, analyze and interpret; best practices for design and validation of storage security solutions

Tiered Information Services Trends and Strategies

SPECIALIST

Storage Services Management Specialist Exam for Data Center Architects (E20-022)

3 Days

1.5 Hours

2 Hours

Clarifying tiered information services, challenges to establishing tiered information services, opportunities to leverage tiered information services

t%FTDSJCFUFDIOJDBMEBUBUPHBUIFSDPODFSOJOHBCVTJOFTTTJOGPSNBUJPOTFDVSJUZOFFETBOEXBZT to interpret it t-JTUXBZTUPHBUIFSUIJTJOGPSNBUJPOBOEUPPMTUIBUDBOCFVTFEUPDPOUSPMBOENBOBHFTUPSBHF security t"SUJDVMBUFCFTUQSBDUJDFTGPSDPOmHVSJOHBOEEFQMPZJOHTUPSBHFTFDVSJUZ t%FTDSJCFEFTJHOQJUGBMMTBOEPWFSBMMSJTLTBTTPDJBUFEXJUITUPSBHFTFDVSJUZ t*EFOUJGZIPXTFDVSJUZFWFOUTBSFJODPSQPSBUFEJOUPBVEJUUSBJMT t&YQMBJOUIFSPMFPGEBUBMPTTQSFWFOUJPOJOBOPWFSBMMTFDVSJUZQSPHSBN t%FTDSJCFUJFSFEJOGPSNBUJPOTFSWJDFT BOEIPXJUCFOFmUTCPUIUIFCVTJOFTTBOE*5PSHBOJ[BUJPO t-JTUDPNNPODIBMMFOHFTUPPSHBOJ[BUJPOTJNQMFNFOUJOHBUJFSFEJOGPSNBUJPOTFSWJDFT strategy t%FTDSJCFIPXNBKPSJOGPSNBUJPOJOGSBTUSVDUVSFUSFOETBOEUIFCVTJOFTTQFSTQFDUJWF can more accurately address challenges to tiered information services t*EFOUJGZPQQPSUVOJUJFTUPMFWFSBHFUJFSFEJOGPSNBUJPOTFSWJDFTGPSCVTJOFTTFTBOEUIFJS IT organizations t6TFUPPMTUPBOBMZ[FCVTJOFTTQFSTQFDUJWFTUIBUDPVMEJOnVFODFUIFJNQMFNFOUBUJPO of tiered information services

Information Storage and Management v2* Exam (E10-001) (20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options Storage Service Management Design VILT

ITIL Foundations Certification Course

CE-VILTSSMD

CE-VILTITILF

$1,200

Includes associate level, two Video-ILTs, and one exam voucher.

$1,000

Includes one Video-ILT

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

17

Benefits managers of business intelligence, analytics, big data professionals, data and database professionals adding big data analytics to their skills, recent college graduates and graduate students in related discipline looking to move into Data Science.

Data Science and Big Data Analytics

You will learn basic and advanced analytic methods, get an introduction to Data Analytics Lifecycle to address business challenges that leverage big data; big data analytics technology and tools, including MapReduce and Hadoop. Prepare for your Data Science Associate (EMCDS) Certification. Video InstructorLed Learning

Data Scientist Courses

Course Objectives

Levels

Data Science and Big Data Analytics Introduction to Big Data Analytics Big Data Overview, State of the Practice in Analytics, The Data Scientist, Big Data Analytics in Industry Verticals

5 Days

Data Analytics Lifecycle Discovery, Data Preparation, Model Planning, Model Building, Communicating Results, Operationalizing Review of Basic Data Analytic Methods Using R Using R to Look at Data – Introduction to R, Analyzing and Exploring the Data, Statistics for Model Building and Evaluation

tImmediately participate and contribute as a Data Science Team Member on big data and other analytics projects by: tDeploying the Data Analytics Lifecycle to address big data analytics projects tReframing a business challenge as an analytics challenge tApplying appropriate analytic techniques and tools to analyze big data, create statistical models, and identify insights thta can lead to actionable results tSelecting appropriate data visualizations to clearly communicate analytic insights to business sponsors and analytic audiences tUsing tools such as: R and RStudio, MapReduce/Hadoop, in-database analytics, Window and MADlib functions tExplain how advanced analytics can be leveraged to create competitive advantage and how the data scientist role and skills differ from those of a traditional business intelligence analyst

ASSOCIATE

Data Science and Big Data Analytics Exam (E20-007)

Advanced Analytics – Theory And Methods K Means Clustering, Association Rules, Linear , Regression, Logistic Regression, Naïve Bayesian Classifier, Decision Trees, Time Series Analysis, Text Analysis Advanced Analytics - Technologies and Tools Analytics for Unstructured Data - MapReduce and Hadoop, The Hadoop Ecosystem, In-database Analytics – SQL Essentials, Advanced SQL and MADlib for In-database Analytics The Endgame, or Putting it All Together Operationalizing an Analytics Project, Creating the Final Deliverables, Data Visualization Techniques, Final Lab Exercise on Big Data Analytics

Pre-requisite Knowledge and Skills Given below is a list of specific prerequisites (or refresher) training and reading to be completed prior to enrolling for or attending this course. Having this requisite background will help ensure a positive experience in the class, and enable students to build on their expertise to learn many of the more advanced tools and analytical methods taught in the course. tA strong quantitative background with a solid understanding of basic statistics, as would be found in a statistics 101 level course. tExperience with a scripting language, such as Java, Perl, or Python (or R). Many of the lab examples taught in the course use R (actually RStudio), which is an open source statistical tool and programming language tExperience with SQL

Purchase Options Data Science and Big Data Analytics VILT CE-VILTDSBDA

$1,200

Includes one Video-ILT.

18

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Courses

e-Learning

Online-ILT

Storage Administrator

Video InstructorLed Learning

Backup Recovery NetWorker

Instructor-Led Training

For any IT professional who deploys and manages EMC NetWorker-based backup solutions, this curriculum offers the required knowledge and Lab experience to manage traditional backup environments. In addition, LAN/SAN/NAS-based disk backup, virtual tape libraries, and automated replication are detailed. The knowledge and skills gained through this Learning Path will enable you to fully leverage EMC Backup Recovery Solutions.

Course Objectives

Levels

t*OTUBMM/FU8PSLFSBOE/FU8PSLFS.BOBHFNFOU$POTPMF t6TF/FU8PSLFSSFTPVSDFTBOEBENJOJTUSBUJWFJOUFSGBDFT t1FSGPSNBOE$VTUPNJ[FCBDLVQT t.BOBHF/FU8PSLFSNFEJB t$POmHVSFBOENBOBHFMJCSBSJFTBOETUBOEBMPOFEFWJDFT t.BOBHF/FU8PSLFSEBUBCBTFT t1FSGPSNDMPOJOHBOETUBHJOHPGTBWFTFUT t"ENJOJTUFSUIF/FU8PSLFSBOE.BOBHFNFOU$POTPMFTFSWFSBOE generate reports t1FSGPSNSFDPWFSJFTPGDMJFOUEBUB t%FTDSJCFIPXUPCBDLVQBOESFDPWFSJO744BOEDMVTUFS environments

EMC NetWorker Installation, Configuration and Administration EMC NetWorker overview, installing NetWorker and NetWorker management console, NetWorker resources and administrative interfaces, performing backups, NetWorker media management, configuring and managing libraries, configuring and managing standalone devices, NetWorker database management, performing cloning and staging, administering the NetWorker server, administering the NetWorker management console server, performing recoveries, recovering a NetWorker server, backing up VSS and cluster environments

5 Days

5 Days

5 Days

EMC NetWorker Overview EMC NetWorker Foundations, Architecture, Backups, Recoveries

1 Hour

EMC NetWorker Modules Overview Introduction to NetWorker Modules, NetWorker Module Architecture, Database Application Modules, NetWorker Modules for Microsoft Applications, Other NetWorker Application Modules, NetWorker Snapshot Modules

1 Hour

SPECIALIST

Backup Recovery Specialist Exam For Storage Administrators (E20-597)

t%FTDSJCFUIF&.$/FU8PSLFSTPMVUJPOBOEBEWBOUBHFT t%FTDSJCF/FU8PSLFSIPTUTBOEUIFJSSPMFT t%FTDSJCFUIFVTFPG/FU8PSLFSDPOUSPMEBUBBOEBENJOJTUSBUJWF interfaces t%FTDSJCF/FU8PSLFSEFWJDFUZQFTBOEEFWJDFT CBDLVQQSPDFTT  types, and levels,recovery process and recovery types t%FTDSJCFUIF&.$/FU8PSLFS.PEVMFTPMVUJPO t-JTUUIFBEWBOUBHFTPGFNQMPZJOH&.$/FU8PSLFSNPEVMFT t&YQMBJOUIF/FU8PSLFSNPEVMFBSDIJUFDUVSF t%FTDSJCFUIFGVODUJPOBMJUZPGFBDIPGUIF/FU8PSLFSNPEVMFT

Backup Recovery Systems and Architecture Backup Theory, Information Storage Concepts, Backup Client, Backup Storage Node, Backup and Recovery Planning

8 Hours

t%FTDSJCFCBDLVQBOESFDPWFSZUFSNJOPMPHZBOEPQFSBUJPOT t%FTDSJCFWBSJPVTUZQFTPGTUPSBHFTZTUFNT DPODFQUTBOE components t*EFOUJGZNBKPSTPVSDFTPGCBDLVQEBUB t%FTDSJCFUIFEJGGFSFOUUZQFTPGCBDLVQTUPSBHFNFEJB UIFJS advantages and disadvantages

ASSOCIATE

Backup Recovery Systems and Architecture Exam (E20-005)

AND

Information Storage and Management v2* Exam (E10-001)

OR*

(32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options Information Storage and Management v2 VILT CE-VILTISM $1,200

Backup and Recovery ValuePak CE-VALPAKBR $5,500

Backup and Recovery Video ValuePak CE-VIDVPKBR $3,000

Includes one Video-ILT.

Includes Instructor-Led or Online-ILT

Includes one Video- ILT

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

Backup Recovery Systems eValuePak CE-eVALPAKBRS $800 Includes e-learning.

19

Benefits any storage professional who deploys and manages data deduplication technology using EMC Avamar. You will learn to configure EMC Avamar® in backup and recovery environments to reduce storage, network and other backup resource requirements.

e-Learning

Courses

InstructorLed Learning

Video InstructorLed Learning

Storage Administrator

Online Instructor-Led

Backup Recovery Avamar Course Objectives

Levels

t%FTDSJCFUIF"WBNBSBEWBOUBHFPWFSUSBEJUJPOBMCBDLVQTZTUFNT t%FmOF"WBNBSUFSNJOPMPHZ t%FTDSJCF"WBNBSTZTUFNDPNQPOFOUTBOEQSPDFTTFT t%FTDSJCFUIF"WBNBSEFEVQMJDBUJPOCBDLVQQSPDFTT t*OTUBMM"WBNBS"ENJOJTUSBUPSBOE$MJFOUTPGUXBSF t$SFBUFBHSPVQQPMJDZ t3VOPOEFNBOECBDLVQTGSPNUIF"WBNBS"ENJOJTUSBUPSBOE"WBNBS Client interfaces t3FTUPSFmMFTVTJOH"WBNBS"ENJOJTUSBUPSBOEDMJFOUJOUFSGBDFT t%FTDSJCFUIFUZQFTPG"WBNBSSFQMJDBUJPOBOEDPOmHVSF"WBNBSTUBOEBSE replication t$POmHVSFBOEVTF"WBNBS"DUJWBUJPO.BOBHFSBOE%FTLUPQ-BQUPQ interfaces t%FTDSJCF"WBNBSTFSWFSEBJMZNBJOUFOBODFBDUJWJUJFTDIFDLQPJOUT )'4 checks, and garbage collection t6TF"WBNBSUPPMTUPQFSGPSNTZTUFNNPOJUPSJOH NBJOUFOBODF DBQBDJUZ management, and troubleshooting

EMC Avamar Administration Avamar fundamentals, Avamar administration, Avamar backups, Avamar restores, using enterprise manager and replication, system monitoring and maintenance, logs, troubleshooting, and reporting

3 Days

3 Days

3 Days

EMC Avamar Overview Avamar fundamentals, Avamar backups and restores, maintaining, monitoring, and reporting

2 Hours

EMC Avamar Virtual Edition Overview EMC Avamar fundamentals, EMC Avamar editions, EMC Avamar virtual edition installation

1 Hour

SPECIALIST

Backup Recovery - Avamar Specialist Exam for Storage Administrators (E20-598)

t%FTDSJCF"WBNBSGFBUVSFTBOEBSDIJUFDUVSF t%FTDSJCFUIF"WBNBSCBDLVQBOESFTUPSFQSPDFTT t&YQMBJOIPXUPQFSGPSNCBDLVQTBOESFTUPSFT t%FTDSJCF"WBNBSNBJOUFOBODFBDUJWJUJFT t%FTDSJCF"WBNBSNPOJUPSJOHBOESFQPSUJOHDBQBCJMJUJFT t%FTDSJCF&.$"WBNBSGFBUVSFTBOEBSDIJUFDUVSF t%JTDVTT&.$"WBNBSTFSWFSDPOmHVSBUJPOT t%FTDSJCF&.$"WBNBS7JSUVBM&EJUJPOTPMVUJPOJOTUBMMBUJPO t%JTDVTTEJGGFSFODFTCFUXFFO&.$"WBNBS7JSUVBM&EJUJPOBOE%BUB4UPSF Edition

Backup Recovery Systems and Architecture Backup Theory, Information Storage Concepts, Backup Client, Backup Storage Node, Backup and Recovery Planning

8 Hours

t%FTDSJCFCBDLVQBOESFDPWFSZUFSNJOPMPHZBOEPQFSBUJPOT t%FTDSJCFWBSJPVTUZQFTPGTUPSBHFTZTUFNT DPODFQUTBOEDPNQPOFOUT t*EFOUJGZNBKPSTPVSDFTPGCBDLVQEBUB t%FTDSJCFUIFEJGGFSFOUUZQFTPGCBDLVQTUPSBHFNFEJB UIFJSBEWBOUBHFT and disadvantages

ASSOCIATE

Backup Recovery Systems and Architecture Exam (E20-005)

AND

Information Storage and Management v2* Exam (E10-001)

OR*

Information Storage and Management v2*

(32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options Information Storage and Management v2 VILT CE-VILTISM $1,200

EMC Avamar Administration ValuePak CE-AVAXIADMIN $3,300 Includes Instructor-Led.

Includes one Video-ILT.

20

EMC Avamar Administration Video ValuePak CE-VIDVPKAV $1,800

Backup Recovery Systems eValuePak CE-eVALPAKBRS $800 Includes e-learning.

Includes Video-ILT.

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Video InstructorLed Learning

Storage Administrator Courses

e-Learning

Storage Area Network (SAN)

Instructor-Led Training

For any storage professional who deploys and manages multi-site, multi-vendor SAN environments, this curriculum offers the required knowledge and Lab experiences to configure and manage highly available SANs built on CLARiiON, Symmetrix, and multi-vendor switches and heterogeneous servers. Centralized management software along with native switch tools are used to demonstrate best practices for monitoring, tuning, and scaling various SAN topologies. The knowledge and skills gained through this Learning Path will enable professionals to fully leverage the current SAN environment and effectively scale their infrastructure to meet future demands.

Course Objectives

Levels

t1FSGPSNCBTJDNBJOUFOBODFBOEDPOmHVSBUJPOUBTLTPO#4FSJFTBOE MDS-Series t$POmHVSF4"/TXJUDIFTGPS/1*7BOE/17T t$POmHVSFBOENBOBHF74"/TBOE7JSUVBM'BCSJDT t$SFBUFBOENBOBHF[POJOH t"MMPDBUFTUPSBHFGSPNBO&.$BSSBZ t%FTDSJCFUIFDPNQPOFOUTPGB'JCSF$IBOOFMGBCSJD t.FSHFNVMUJQMFTXJUDIFTJOUPBTJOHMFGBCSJD t$POmHVSFB#SJEHFEJ4$4*4"/ t%FNPOTUSBUF[POJOHBOETUPSBHFBMMPDBUJPOPQFSBUJPOTVTJOH4"/ Manager t$POmHVSFTXJUDIFTGPSJOUFSPQFSBCJMJUZ t5SPVCMFTIPPUUPPMTVTFEGPS4"/.BOBHFNFOU

SAN Management Overview, MDS-Series Switch Tools, B-Series Switch Tools, SAN Management, Fabric Configuration, EMC ControlCenter SAN Manager, Interoperability Management, Troubleshooting

4 Days

4 Days

Connectrix MDS-Series Switch Architecture and Management MDS configuration, basic implementation, and ongoing management interfaces, switch segmentation with VSANs and scalability with SAN extension

1.5 Hours

Connectrix B-Series Switch Architecture & Management Common Switch Architecture, Model Hierarchy and Functionality, Native Switch Tools, Optional Switch Tools, Switch Security

2 Hours

PowerPath Configuration and Administration Features and functionality of PowerPath across multiple UNIX and Windows platforms, for both Symmetrix and CLARiiON storage platform

2.5 Hours

SAN Storage Protocols Fibre Channel, iSCSI, FCIP, FCoE 2 Hours

SPECIALIST

Storage Area Network (SAN) Specialist Exam For Storage Administrators (E20-532)

t%FTDSJCFUIFWBSJPVT.%44FSJFTTXJUDINPEFMTBOEUIFJSBSDIJUFDUVSFT t*EFOUJGZUIFUPPMTBWBJMBCMFGPSDPOmHVSJOHBOENBOBHJOHUIF MDS-series switches

t%FTDSJCFUIFWBSJPVT#4FSJFTTXJUDINPEFMTBOEUIFJSBSDIJUFDUVSFT t*EFOUJGZUIFUPPMTBWBJMBCMFGPSDPOmHVSJOHBOENBOBHJOHUIF#TFSJFT switches t%FTDSJCF1PXFS1BUIBSDIJUFDUVSFBOEJUTMPBECBMBODJOHQPMJDJFT t&YQMBJO1PXFS1BUIDPOOFDUJWJUZBOEDPOmHVSBUJPOJOCPUIJ4$4*BOE'JCSF Channel environments t*%FmOFUIFCBTJDBSDIJUFDUVSFPGJ4$4* '$*1 '$P& t*EFOUJGZUIFWBSJPVTUZQFTPGMPHJOTBOEBVUIFOUJDBUJPO t%FmOFOBNFSFTPMVUJPOBOEBEESFTTJOH t&YQMBJOQPUFOUJBM4"/UPQPMPHZTPMVUJPOTUISPVHIFYBNQMFT

(20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

Information Storage and Management v2*

ASSOCIATE

Information Storage and Management v2* Exam (E10-001)

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options Information Storage and Management v2 VILT CE-VILTISM $1,200

SAN ValuePak

SAN Video ValuePak

CE-VALPAKSAN $4,400

CE-VIDVPKSAN $2,400

Includes Instructor-Led.

Includes Video-ILT.

Includes one Video-ILT.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

21

Benefits storage professionals deploying and managing VNX Unified Storage in a Windows, Linux or VMware ESXi environment. Improve performance and boost storage efficiency using FAST SUITE. Implement any-point-in-time recovery capability for production applications using LOCAL PROTECTION SUITE of software.

e-Learning

Courses

Video InstructorLed Learning

Online Instructor-Led

Storage Administrator

Instructor-Led Training

VNX Solutions Course Objectives

Levels

VNX Solutions Specialist Exam for Storage Administrators (E20-547)

VNX Unified Storage Deployment and Management 5 Days

5 Days

This intensive training covers all the key elements of SAN/IP-SAN (block access) and NAS (file access) deployment.

5 Days

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t$POmHVSJOHBOENBOBHJOH'"457JSUVBM1SPWJTJPOJOHDBQBCJMJUJFT t.BOBHJOH1FSNJTTJPOTJO$*'4POMZ 8JOEPXTPOMZ FOWJSPONFOU t7JSUVBM%BUB.PWFST 'JMF4ZTUFN2VPUBT BOEBEEJUJPOBM$*'4'FBUVSFT t$POmHVSJOH&WFOU.POJUPSBOE"MFSUT t$PODFQUTBOE1SJODJQMFTPG7/94OBQ7JFXBOE7/94OBQ4VSF t$POmHVSF7/94OBQ7JFX4OBQTIPUT $MPOFTBOE7/94OBQ4VSF

VNX Foundations Overview of VNX Family and Software Suites and Packs, VNX and VNXe Architecture and Theory of Operations, VNX Storage System Features, Storage Object Management with Unisphere, Managing SAN Copy

2 Hours

VNX Local Protection Suite Local Protection Suite Components, VNX SnapView, VNX SnapSure, RecoverPoint/SE CDP, VNX Local Protection Suite Use Cases

2 Hours

VNX Remote Protection Suite VNX Remote Protection Suite, VNX MirrorView, VNX Replicator & RecoverPoint/SE CRR

1.5 Hours

PowerPath Foundations PowerPath terminology, features, architecture, theory of operations and management

1 Hour

VNX Application Protection Suite Replication Manager – overview and features & functionality, Data Protection Advisor – overview and features & functionality

1.5 Hours

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SPECIALIST

This course provides participants with hands on experience integrating VNX block access for open systems hosts (Linux, Windows and VMware ESXi) through FC, iSCSI and, FCoE connectivity options. In addition, VNX file level access will be configured for Windows, Unix and VMware user/application environments via NFS, pNFS, and CIFS environments. This course will cover implementation of local replication solutions supported by hands-on activities

tIdentify VNX SnapView and SnapSure architecture, functions and theory of operation t*EFOUJGZ3FDPWFS1PJOU4&$%1BSDIJUFDUVSF GVODUJPOTBOEUIFPSZPGPQFSBUJPO tDescribe VNX MirrorView/S and MirrorView/A architecture, theory of operation, and features tDescribe VNX Replicator & RecoverPoint/SE CRR architecture, theory of operation, and features t%JTDVTTUIFGFBUVSFTBOECFOFmUTPG1PXFS1BUIJOBOPQFOTZTUFNT host environment t&YQMBJOIPX1PXFS1BUIBDIJFWFTUSBOTQBSFOUSFDPWFSZPGIPTUUP storage channels tIdentify Replication Manager architecture, functions and theory of operations tIdentify Data Protection Advisor – Replication Analysis architecture, functions and theory of operations tUse Unisphere wizards to create LUNs and assign them to an open systems host through a block-level SAN interface

VNX Block Storage Provisioning Using Unisphere Wizard

1 Hour

Creating and allocating block-level storage

VNX File Provisioning using Installation Wizard Creating and exporting/sharing file systems

1 Hour

t6TF6OJTQIFSFXJ[BSETUPDSFBUFmMFTZTUFNTBOEBTTJHOUIFNUPBOPQFO systems host through a file-level network interface

Information Storage and Management v2* Exam (E10-001) (32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options Information Storage and Management v2 VILT CE-VILTISM $1,200 Includes one Video-ILT.

VNX Solutions (FAST, LOCAL PROTECTION) ValuePak

VNX Solutions Video ValuePak CE-VIDVPKVNX $3,000

CE-VALPAKVNX $5,500

Includes one Video-ILT

Includes Instructor-Led or Online Instructor-Led

22

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

3FMBUFE5SBJOJOHt7/94PMVUJPOTt4ZTUFN"ENJOJTUSBUPS

Expert Level Knowledge VNX File Storage Remote Protection with Replicator 20 TU

ILT/Online ILT/VILT

2 Days

This course covers the implementation of a remote replication solution using VNX Replicator in a Microsoft Windows CIFS environment. VNX for File features implemented for the solution are VNX Replicator, Virtual Data Movers (VDMs), file systems, CIFS and Usermapper.

OR

20 TU

VNX Block Storage Remote Protection with MirrorView ILT/Online ILT/VILT 2 Days

This course provides a thorough exposure to SAN Copy, MirrorView, and Remote Replication software on the VNX series platform. Focus areas include the use of remote replicas in business environments, Replication Manager operations, MirrorView and SAN Copy operating principles, and the differences between MirrorView/S and MirrorView/A, as well as between SAN Copy in Full Copy mode and Incremental mode, MirrorView and SAN Copy operation, the Write Intent Logs, the Reserved LUN Pool, creating Replicas, restoring Replicas, and Consistency Groups.

AND

50 TU

VNX Unified Storage Performance Workshop ILT/Online ILT/VILT 5 Days

This course includes Performance Overview, Block Performance Tools, Disk and RAID Type Considerations, File-related Performance Considerations, Block-related Performance Considerations Part 1, Block-related Performance Considerations Part 2, File Performance Tools, VNX File Features Best Practices, VNX Block Local Replication Software, VNX Block Remote Replication Software.

50 TU

VNX Unified Storage Integration with Microsoft Exchange Best Practices 4 TU e-Learning 2 Hours Learn full range of best practices used to design storage for Microsoft Exchange Server 2010, including sizing for both capacity and performance, as well as how to take advantage of array-specific features, such as FAST Cache and Storage Pools, optimization of optimize a virtualized environment for Exchange Server 2010 and VNX arrays, leveraging VMware and Hyper-V platforms. VNX Unified Storage Integration with Microsoft SQL Best Practices 4 TU e-Learning 1 Hour This course focuses on the best practices surrounding deployment of SQL Server in a VNX Unified storage environment. These best practices include physical layout, such as spindle count, RAID configuration, SQL component architecture, and virtualization of SQL Server. Additionally, local replication and recovery best practices using EMC Replication Manager 5.4 are discussed, as well as remote replication considerations. VNX Unified Storage Integration with Oracle Best Practices 4 TU e-Learning 2 Hours Learn how to identify and create an optimal performance layout for an Oracle database application within a VMX storage array infrastructure. Configuration best practices for the purpose of replicating an Oracle application; supporting database disaster recovery, backup and decision support situations. Topics include Oracle integration with MirrorView, SnapView, Recover Point, and Replication Manager. Consistency Technology is also presented insuring a point-intime Oracle environment can be replicated properly onto a target host.

VNX Unified Storage Integration with VMware vSphere ILT/Online ILT/VILT 5 Days

Learn VMware vSphere v5.0 array integration overview, integration with VNX Fibre Channel Storage, integration with VNX iSCSI storage, integration with VNX NFS storage, integration with VNX FCoE storage, VMware High Availability Environment, VMware with VNX array protection technology integration, VMware Backup and Recovery options, Migration and Disaster Recovery with VMware and VNX Arrays.

VNX Solutions Expert Exam for System Administrators EXAM E20-888

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

23

For any storage professional who deploys and manages Symmetrix solutions in open systems environments. The Management curriculum offers the required knowledge and lab experiences to configure and manage Symmetrix storage systems using Solutions Enabler and Symmetrix Management Console (SMC). The Business Continuity Curriculum offers the required knowledge and lab experiences to fully exploit TimeFinder, SRDF and Open Replicator in open systems environments.

e-Learning

Courses

Online ILT

Video InstructorLed Learning

Storage Administrator

Instructor-Led Training

Symmetrix Solutions

Course Objectives

Levels

Symmetrix Solutions Specialist Exam for Storage Administrators (E20-517) t%FTDSJCFBOEQFSGPSN5JNF'JOEFS$MPOFBOE5JNF'JOEFS4OBQPQFSBUJPOT t%FTDSJCFBOEQFSGPSN43%'PQFSBUJPOTJO4ZODISPOPVT 43%'4 BOE Asynchronous (SRDF/A) modes using SYMCLI and SMC t%FTDSJCFBOEQFSGPSN43%'"VUPNBUFE3FQMJDBUJPO 43%'"3 PQFSBUJPOT t%FTDSJCFBOEQFSGPSN0QFO3FQMJDBUPSGPS4ZNNFUSJY 034 EBUBSFQMJDBUJPOJO Hot/Cold, Push and Pull scenarios

Symmetrix Business Continuity Management † 5 Days

5 Days

5 Days

5 Days

5 Days

5 Days

t1FSGPSNEFWJDFDPOmHVSBUJPOBOENBTLJOHXJUI4PMVUJPOT&OBCMFSBOE4.$ t$POmHVSF 3%'"HSPVQBUUSJCVUFTBOE3%'SFMBUFEQBSBNFUFST t%FTDSJCFQBSBNFUFSTUPFOBCMF43%'" DPODVSSFOUEZOBNJD3%' t%FTDSJCF43%'"QBSBNFUFSTUPDIBOHFQSJPSJUZBOEDBDIFVTBHF t$SFBUF5JNF'JOEFS4OBQWJSUVBMBOETBWFEFWJDFT t%FTDSJCFUIFCFOFmUTPGWJSUVBMQSPWJTJPOJOH t$SFBUFUIJOBOEEBUBEFWJDFT$SFBUF&YQBOEEBUBEFWJDFQPPMT t-JTUUIFSFTUSJDUJPOTPOVTFPGUIJOEFWJDFT

Symmetrix Configuration Management * Symmetrix configuration and device masking overview, device creation and mapping, Symmetrix and device attributes, auto-provisioning, virtual LUN technology, virtual provisioning concepts and planning, virtual provisioning with Solutions Enabler, monitoring thin pools and using symaudit, configuring with Symmetrix Management Console, FAST theory and practice, FAST implementation using SYMCLI, implementing and managing FAST using SMC.

Symmetrix Performance Analyzer (SPA) Fundamentals* Installation, options and environment variables, gatekeeper management, Solutions Enabler Daemons

2 Hours

Solutions Enabler Installation and Configuration* Host Configuration, mapping, zoning and masking, environment variables, options file, daemon options file, gatekeeper management

2 Hours

Open Replicator and Federated Live Migration Fundamentals* Open Replicator fundamentals, overview of Federated Live Migration

1 Hour

SRDF Foundations* † SRDF connections and configurations, modes of operation and SRDF family options, SRDF management software and basic operations

2 Hours

TimeFinder Foundations* † Features, architecture, theory of operations, and benefits of the TimeFinder family of Symmetrix local replication solutions

2 Hours

Symmetrix Management Console (SMC) Fundamentals * Documentation and Installation, SMC Interface, Configuration, Replication Operations, SMC comparison to other Symmetrix management tools, Troubleshooting

3 Hours

Symmetrix Foundations* † Symmetrix platforms and architecture, Symmetrix I/O operations and volume types, Symmetrix features and management

1.5 Hours

PowerPath Foundations † PowerPath terminology, features, architecture, theory of operations and management

1 Hour

Connectrix Foundations † Storage Connectivity Overview, SAN Architecture and Components, SAN Fabric Topologies, EMC’s Connectrix Range, Securing a SAN, SAN Management Tools, IP Based SAN Extension, SAN Technical Positioning

1 Hour

t1FSGPSN4ZNNFUSJYDPOmHVSBUJPOBOESFQMJDBUJPOUBTLTXJUI4.$ t"SUJDVMBUFUIFEJGGFSFODFTCFUXFFO4.$BOEUIF4PMVUJPOT&OBCMFSDPNNBOE line interface (SYMCLI) t%FTDSJCF4PMVUJPOT&OBCMFSJOTUBMMBUJPOQSPDFEVSF t-JTUDPNNPOMZVTFEFOWJSPONFOUWBSJBCMFT t&YQMBJOUIFVTFPGUIFPQUJPOTmMFBOEEBFNPOPQUJPOTmMF

SPECIALIST

TimeFinder/Clone operations, TimeFinder/Snap operations, SRDF/ Synchronous operations, SRDF/Asynchronous operations, SRDF/AR – automated replication, Open Replicator for Symmetrix operational details

t-JTU0QFO3FQMJDBUPSBDUJPOTBOEUIFDPNNPOMZVTFEPQUJPOT t1SPWJEFBOPWFSWJFXPG'FEFSBUFE-JWF.JHSBUJPO '-.

t&YQMBJO43%'NBOBHFNFOUTPGUXBSFPGGFSJOHTBOESFDPWFSZPQFSBUJPOT t*EFOUJGZBOEEJGGFSFOUJBUFUIF43%'GBNJMZPGQSPEVDUT t%FTDSJCFNBOBHFNFOUDPOTJEFSBUJPOTGPSEFQMPZNFOUPG43%' t%FTDSJCFUIFBSDIJUFDUVSBMDPNQPOFOUTBOEUIFPSZPGPQFSBUJPOTPG5JNF'JOEFS t&YQMBJOIPXWBSJPVTSFQMJDBUJPOPQUJPOTPG5JNF'JOEFSDBOCFJOUFHSBUFEJOUP Symmetrix business continuityBusiness / disaster recovery environment Symmetrix Continuity ValuePak CE-VALPAKBC $5,000 t4ZNNFUSJYDPOmHVSBUJPOBOESFQMJDBUJPOPQFSBUJPOT t4.$%JGGFSFODFTXJUI4PMVUJPOT&OBCMFS4:.$-*

t&OVNFSBUFCFOFmUTPG4ZNNFUSJYBSSBZT t%FTDSJCF4ZNNFUSJYGFBUVSFTBOENBOBHFNFOUTPGUXBSFUPPMT t%JTDVTTUIFGFBUVSFTBOECFOFmUTPG1PXFS1BUIJOBOPQFOTZTUFNT host environment t&YQMBJOIPX1PXFS1BUIBDIJFWFTUSBOTQBSFOUSFDPWFSZPGIPTUUP storage channels t$PNQPOFOUT TFSWJDFT BOE'$1SPUPDPMVTFEJOB4UPSBHF"SFB/FUXPSL t*EFOUJGZ'BCSJD5PQPMPHJFTBOEEJGGFSFOUUZQFTPG$POOFDUSJY1SPEVDUT t&YQMBJOIPXUPTFDVSFB4"/VTJOHTFSJFTTQFDJmDTPMVUJPOT

Information Storage and Management v2* Exam (E10-001) (20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

24

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

3FMBUFE5SBJOJOHt7/94PMVUJPOTt4ZTUFN"ENJOJTUSBUPS Symmetrix Integration with Microsoft Exchange Best Practices 4 TU e-Learning 2 Hours

Expert Level Knowledge Symmetrix Security Concepts 2 TU e-Learning 1.25 Hours This course provides participants with a conceptual approach to Symmetrix storage data security and its implications in view of government regulations and possible violations due to the high degree of technology available to aid unauthorized information access. Symmetrix - Managing Performance 3 TU e-Learning 1 Hour

This course provides the best practices associated with an enterprise-scale deployment of Microsoft Exchange Server 2010 on Symmetrix VMAX storage arrays. The course covers the full range of best practices used to design storage for Microsoft Exchange Server 2010, including sizing for both capacity and performance, as well as how to take advantage of array-specific features, such as FAST VP and Thin Provisioning.

This course provides an overview of the tools and options available in the Symmetrix Array and its Enginuity Operating Environment, to manage and optimize the performance of the array. Symmetrix Performance Workshop 40 TU

ILT/Online ILT

4 Days

This course analyzes the performance of Symmetrix DMX and VMax-series arrays using ControlCenter Performance Manager v6.1 and Symmetrix Performance Analyzer v1.1. Through extensive discussion of Symmetrix architecture, you will learn how data is processed by each component and which workload characteristics produce the highest levels of performance.

Symmetrix Integration with Oracle Best Practices 4 TU e-Learning 2.25 Hours Learn how to identify and create an optimal performance layout for an Oracle database application within a Symmetrix DMX / VMAX storage array infrastructure. Configure business continuity environments for the purpose of replicating an Oracle application; supporting database disaster recovery, backup and decision support situations. Topics include Oracle integration with TimeFinder/ Clone, TimeFinder/Snap, SRDF/S and SRDF/A. Consistency Technology is also presented insuring a point-in-time Oracle environment can be replicated properly onto a target host.

Symmetrix Integration with SQL Server Workshop Best Practices 4 TU e-Learning 2 Hours This course focuses on the best practices surrounding deployment of SQL Server in a Symmetrix VMAX storage environment. These best practices include physical layout, such as spindle count, RAID configuration, SQL component architecture, and virtualization of SQL Server. Additionally, local replication and recovery best practices using EMC Replication Manager 5.4 is discussed, as well as remote replication considerations. Symmetrix Integration with VMware vSphere Best Practices 4 TU e-Learning 2.5 Hours This course provides an overview of design considerations when provisioning, and managing Symmetrix VMAX storage array to support a VMware vSphere ESXi host, and examines some of the recommendations and specifics of vSphere virtualization platform for an optimized integration.

SRDF/Star and Cascaded SRDF Solutions 4 TU e-Learning 1.5 Hours This course covers 3-data-center SRDF solutions comprising Cascaded SRDF, SRDF/EDP and SRDF/ Star in Open Systems environments. Underlying SRDF technologies used to implement Star are discussed in detail.

Symmetrix Solutions Expert Exam for System Administrators EXAM E20-814

Purchase Options Symmetrix Management ValuePak

Symmetrix Management Video ValuePak

Symmetrix Business Continuity ValuePak

CE-VALPAKSMGT $5,500

CE-VIDVPKSMGT $3,000

CE-VALPAKBC $5,500

Includes Instructor-Led or Online-ILT (Courses marked * included in ValuePak)

Includes Video-ILT (Courses marked * included in ValuePak)

Includes Instructor-Led or Online-ILT (Courses marked † included in ValuePak)

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

Symmetrix Business Continuity Video ValuePak CE-VIDVPKBC $3,000 Includes Video-ILT (Courses marked † included in ValuePak)

25

ControlCenter Management

Courses

Instructor-Led Training

Video InstructorLed Learning

Storage Administrator

e-Learning

For any storage professional who deploys and manages storage resource management and reporting solutions, this curriculum delivers required knowledge and Lab experiences to fully exploit the capabilities of the EMC ControlCenter suite of software including StorageScope, and VisualSRM in establishing centralized storage management and reporting capabilities. Performance considerations, alert management, and framework integration are addressed in the follow-on courses.

Course Objectives

Levels

Storage Management Specialist Exam for Storage Administrators (E20-582)

ControlCenter StorageScope Reporting 2 Hours

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ControlCenter Management Administration, user management, alert management, reporting, performance management, Symmetrix and CLARiiON configuration management, SAN management, Symmetrix business continuance operations, host management, automated pathing, and storage provisioning

5 Days

5 Days

2 Hours

t4ZNNFUSJYDPOmHVSBUJPOBOESFQMJDBUJPOPQFSBUJPOT t4.$%JGGFSFODFTXJUI4PMVUJPOT&OBCMFS4:.$-*

2 Hours

t*EFOUJGZUIFSFGFSFODFTGPSQMBOOJOHBOEJOTUBMMJOH$POUSPM$FOUFS t1SFQBSFUIFOFDFTTBSZJOGPSNBUJPOUPJOTUBMMPSVQHSBEF$POUSPM$FOUFS

2 Hours

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Symmetrix Management Console (SMC) Fundamentals Documentation and Installation, SMC Interface, Configuration, Replication Operations, SMC comparison to other Symmetrix management tools, Troubleshooting

ControlCenter Install and Upgrade Planning for, installing, and upgrading ControlCenter

ControlCenter Foundations ControlCenter terminology, features, architecture

CLARiiON Basic Management Navisphere Manager and CLI, basic management functions, CLARiiON storage platform

2 Hours

Celerra Foundations Celerra Architecture, Theory of Operations, Features and Functions, Business Continuity and Backup Solutions, Platforms, Benefits and Requirements

2 Hours

Connectrix Foundations SAN Architecture and Components, Fabric Topologies, Connectrix Range, Security, Management Tools, IP Based SAN Extension

1 Hour

CLARiiON Foundations CLARiiON models and components, management options, features

2 Hours

SRDF Foundations SRDF connections and configurations, modes of operation and SRDF family options, SRDF management software and basic operations

2 Hours

TimeFinder Foundations Features, architecture, theory of operations, and benefits of the TimeFinder family of Symmetrix local replication solutions

t6UJMJ[F4UPSBHF4DPQF43.WJFXT EBTICPBSETOBQIPUT BOECVJMUJOSFQPSUT t6TFUIF2VFSZ#VJMEFSUPDSFBUFDVTUPNRVFSJFTBOEFYUSBDUEFUBJMFEJOGPSNBUJPO about your storage environment

2 Hours

SPECIALIST

ControlCenter StorageScope 6.0, basic reporting scenarios, advanced reporting scenarios

t%FTDSJCFUIFVUJMJUJFTVTFEUPNBOBHF$-"3JJ0/BSSBZTBOEUIF/BWJTQIFSF.BOBHFS GUI t$SFBUFBOENBOBHFTUPSBHFPCKFDUTXJUI/BWJTQIFSF.BOBHFS t*EFOUJGZUIFDPODFQUT BSDIJUFDUVSF UFSNJOPMPHZ BOEFOWJSPONFOUBMBTQFDUTPG/"4 using the Celerra t%FTDSJCF$FMFSSBGFBUVSFT GVODUJPOT BOE.BOBHFNFOUTPGUXBSFPGGFSJOHT t%JGGFSFOU$FMFSSB#VTJOFTT$POUJOVJUZPQUJPOTBOE#BDLVQTPMVUJPOT t$PNQPOFOUT TFSWJDFT BOE'$1SPUPDPMVTFEJOB4UPSBHF"SFB/FUXPSL t*EFOUJGZ'BCSJD5PQPMPHJFTBOEEJGGFSFOUUZQFTPG$POOFDUSJY1SPEVDUT t&YQMBJOIPXUPTFDVSFB4"/VTJOHTFSJFTTQFDJmDTPMVUJPOT t*EFOUJGZTVQQPSUFE$-"3JJ0/3"*%5ZQFT t*EFOUJGZ$-"3JJ0/EBUBJOUFHSJUZBOEBWBJMBCJMJUZGFBUVSFT t*EFOUJGZ$-"3JJ0/NBOBHFNFOUPQUJPOTBOETUPSBHFQSPWJTJPOJOHPCKFDUTT t&YQMBJO43%'NBOBHFNFOUTPGUXBSFPGGFSJOHTBOESFDPWFSZPQFSBUJPOT t*EFOUJGZBOEEJGGFSFOUJBUFUIF43%'GBNJMZPGQSPEVDUT t%FTDSJCFNBOBHFNFOUDPOTJEFSBUJPOTGPSEFQMPZNFOUPG43%' t%FTDSJCFUIFBSDIJUFDUVSBMDPNQPOFOUTBOEUIFPSZPGPQFSBUJPOTPG5JNF'JOEFS t&YQMBJOIPXWBSJPVTSFQMJDBUJPOPQUJPOTPG5JNF'JOEFSDBOCFJOUFHSBUFEJOUP4ZNNFUSJY business continuity / disaster recovery environment t&OVNFSBUFCFOFmUTPG4ZNNFUSJYBSSBZT t%FTDSJCF4ZNNFUSJYGFBUVSFTBOENBOBHFNFOUTPGUXBSFUPT

Symmetrix Foundations Symmetrix platforms and architecture, Symmetrix I/O operations and volume types, Symmetrix features and management

2 Hours

Information Storage and Management v2*

(32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2* Exam (E10-001)

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options Information Storage and Management v2 VILT

Control Center ValuePak

Control Center Video ValuePak

CE-VILTISM

CE-VALPAKCC $5,500

CE-VIDVPKCC $3,000

Includes Instructor-Led.

Includes Video-ILT.

$1,200

Includes one Video-ILT.

26

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Courses

e-Learning

Technology Architect

Video InstructorLed Learning

Content Addressed Storage (CAS)

For any EMC Velocity Partner who designs and architects content-addressed storage (CAS) solutions using EMC technologies, this certification aligned curriculum offers required knowledge and formal validation for a credible pre-sales technical individual. Gather, analyze, design, and propose a solution that fully leverages the capabilities of EMC Centera and its active archive and advanced retention capabilities to meet a customer’s compliance, legal discovery, or tiered storage requirements.

Course Objectives

Levels

Compilation of e-Learning courses: Critical information for the gathering, analysis and design of specific information storage and management technologies

24 Hours

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Content Addressed Storage (CAS) Specialist Exam for Technology Architects (E20-570) t&YQMBJOIPXEBUBJTTUPSFE SFUSJFWFE BOESFQMJDBUFEPO&.$$FOUFSB t1FSGPSNEBZUPEBZNBOBHFNFOUUBTLTPOB&.$$FOUFSBVTJOHUIFOBUJWFUPPMTBOE create /test virtual pools and access profiles t1FSGPSN&.$$FOUFSBSFQMJDBUJPOBOECBTJDQFSGPSNBODFBOEOFUXPSLJOH troubleshooting

CAS Management EMC Centera management, day to day tasks and basic troubleshooting steps

3 Days

Centera Universal Access CUA software installation process for a Centera node and Dell PowerEdge 2650/2850, features and configurations available for CUA, Monitoring and managing a CUA, Centera File Archiver

2 Hours

Centera Architectural Overview Identify the hardware and software components of a EMC Centera, Define the tools available to manage the EMC Centera, Describe EMC Centera configurations and their functions

2 Hours

Basic Network Environment ARPA Network Architecture, Network and Transport Layers, Application Layer and Troubleshooting

5 Hours

t&YQMBJO&.$$FOUFSB6OJWFSTBM"DDFTT $6" UIFPSZPGPQFSBUJPOTBOEEFTDSJCFUIF installation and configuration process t%FmOFUIFUPPMTBWBJMBCMFUPNPOJUPSBOENBOBHF$6"

t*EFOUJGZUIFIBSEXBSFBOETPGUXBSFDPNQPOFOUTBOEFYQMBJOUIFBSDIJUFDUVSFPGUIF EMC Centera platform t%FTDSJCFWBSJPVT&.$$FOUFSBDPOmHVSBUJPOTBOEUIFBWBJMBCMFUPPMTGPS management

SPECIALIST

Solutions Design Concepts ValuePak V5

SPECIALIST

Technology Architect Solutions Design Exam (E20-322)

t%FTDSJCFUIFDPNQPOFOUTPGBUZQJDBMOFUXPSLJOGSBTUSVDUVSF t*EFOUJGZCBTJDOFUXPSLDPODFQUTUIBUXJMMIFMQJODPOmHVSJOHBOENBOBHJOH&.$ products

(32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

Information Storage and Management v2*

ASSOCIATE

Information Storage and Management v2* Exam (E10-001)

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options EMCTA-CAS Self-Paced PARTNERS ONLY CE-VALTA-CAS

$1,200

Includes associate level, one Video-ILT, seventeen self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

27

Video InstructorLed Learning

Backup Recovery Solutions Technology Architect Courses

e-Learning

For any EMC Velocity Partner who designs and architects backup and recovery solutions including NetWorker, Avamar, Data Protection Advisor (DPA), and EMC Disk Library. To achieve EMCTA Backup and Recovery Solutions specialist level certification, individuals are required to pass both E20-591 and E20-329.

Course Objectives

Levels

t*EFOUJGZUIFJOGSBTUSVDUVSFBTQFDUTBGGFDUJOHUIFEFTJHOPGBCBDLVQBOESFDPWFSZ solution t%FTDSJCFUIFNFUIPETVTFEUPBTTFTTDVTUPNFSFOWJSPONFOUT JODMVEJOHJNQPSUBOU items needed to design a solution t%FmOFLFZJOGPSNBUJPOQPJOUTGPSTPMVUJPOTVTJOH%BUB1SPUFDUJPO"EWJTPS "WBNBS  Disk Library, Data Domain and NetWorker t*EFOUJGZEFTJHOBOETJ[JOHCFTUQSBDUJDFTGPSUIFQSPEVDUTMJTUFEBCPWF

Backup Recovery Solutions Design Backup and Recovery Infrastructure Concepts, Assessing the Environment, Data Protection Advisor Solutions Design, Avamar Solutions Design, Disk Library Solutions Design, Data Domain Solutions Design, NetWorker Solutions Design

5 Days

SPECIALIST

Technology Architect Backup Recovery Solutions Design Exam (E20-329)

Backup Recovery Solutions Specialist Exam for Technology Architects (E20-591)

AND

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EMC Backup and Recovery Technologies Backup and Recovery Solutions Overview, Data Protection Advisor, NetWorker, Avamar, EMC Disk Library, Data Domain

5 Days

Backup Recovery Systems and Architecture Backup Theory, Information Storage Concepts, Backup Client, Backup Storage Node, Backup and Recovery Planning

8 Hours

t%FTDSJCFCBDLVQBOESFDPWFSZUFSNJOPMPHZBOEPQFSBUJPOT t%FTDSJCFWBSJPVTUZQFTPGTUPSBHFTZTUFNT DPODFQUTBOEDPNQPOFOUT t*EFOUJGZNBKPSTPVSDFTPGCBDLVQEBUB t%FTDSJCFUIFEJGGFSFOUUZQFTPGCBDLVQTUPSBHFNFEJB UIFJSBEWBOUBHFT and disadvantages

Information Storage and Management v2* Exam (E10-001)

OR*

ASSOCIATE

Backup Recovery Systems and Architecture Exam (E20-005)

AND

(20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options EMCTA-BR Solutions Self-Paced PARTNERS ONLY CE-VALTABRSOL

$1,200

Includes associate level*, two Video-ILTs, and three Proven Professional Exam vouchers. * Choose between Information Storage and Management v2 course, or Backup Recovery Systems and Architecture course.

28

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

3FMBUFE5SBJOJOHt#BDLVQ3FDPWFSZ4PMVUJPOTt5FDIOPMPHZ"SDIJUFDU

Additional Training

EMC NetWorker Module for Database Applications

EMC NetWorker PowerSnap Installation and Configuration 20 TU ILT 2 Days In this course, participants learn to install and configure EMC NetWorker PowerSnap software to perform and backup Snapshots using EMC Symmetrix TimeFinder and EMC CLARiiON SnapView solutions.

30 TU

Online ILT

5 Days

This course explores EMC NetWorker Module for Microsoft Applications, release 2.3, installation, configuration, backup and recovery. Prior knowledge of EMC NetWorker software is a prerequisite as this course only focuses on the NetWorker Module for Microsoft Applications. Data Protection Advisor Implementation and Management

30 TU

Online ILT

3 Days

This Online ILT course covers implementation and management tasks related to the Data Protection Advisor product. Learners will be presented to the procedures of installing the different DPA components (server and collectors) on different platforms using different database types.

3 Days

This introductory course provides an overview of features and functionality introduced with the EMC NetWorker Module for Databases and Applications release 1.0. Prior knowledge of EMC NetWorker software is a prerequisite as this course only focuses on the NetWorker Module for Databases and Applications.

EMC NetWorker Microsoft Applications Implementation and Management

50 TU

Online ILT

2 TU

EMC NetWorker Module for SAP R/3 with Oracle e-Learning 2 Hours

The EMC NetWorker Module for SAP R/3 with Oracle course provides participants with the knowledge necessary to install, configure, and manage the NetWorker backup module for SAP R/3 with Oracle.

EMC NetWorker De-Duplication 2 TU e-Learning 2 Hours This course provides participants with the knowledge necessary to configure and manage NetWorker de-duplication backups.

Data Protection Advisor Custom Reporting

20 TU

Online ILT

2 Days

This course teaches participants how to build custom reports with Data Protection Advisor, using DPA data sources and external data sources, operators, query nodes and external alerts. Pre-requisite DPA implementation and management exposure is mandatory as this course takes a deeper dive into the custom reporting subject.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

29

VNX Solutions

Video InstructorLed Learning

Technology Architect Courses

e-Learning

For EMC Velocity Partners who design and architect unified storage solutions using the EMC VNX Series storage platform. This certification aligned curriculum offers knowledge, Lab experiences and formal recognition required for a credible pre-sales technical architect to design and architect EMC VNX Series Block (FC, iSCSI and FCOE) and File (NFS, pNFS and CIFS) based storage solutions in heterogeneous virtualized open systems environments. This includes VNX Series product knowledge as well as the tools and best practices to gather, analyze, design, and propose a solution that fully leverages the capabilities of the VNX Series and its reliability and performance to meet a customer’s complex storage needs.

Course Objectives

Levels

tGathering information on the current environment and customer requirements tUse tools to analyze the current environment as a baseline for designing a solution tUnderstand best practices for designing a VNX series solution in Microsoft Exchange, SQL Server and virtualized server environments (VMware, Xen, HyperV) tUse tools and best practices to design Block-only, File-only and Unified solutions based on the customers’ expectations for capacity, performance, availability etc. tUnderstand and use best practices for designing VNX series business continuity solutions for Local (SnapView, Snapsure, RPSE/CDP) and Remote replication (MirrorView, VNX Replicator, RP/SE CRR)

VNX Unified Storage Solutions Design This Specialist level course provides participants with a select view of VNX series systems, highlighting factors that are critical to approaching and executing the design process. The course explores design considerations for VNX series systems, focusing on important data to gather, analyze, and interpret when designing VNX series solutions for customers. Participants will also learn recommended best practices to both guide and validate designs for VNX series systems for specific applications and virtual server environments as well as for local and remote business continuity. The course concludes with a practical solutions design case study that will validate the participants knowledge.

5 Days

SPECIALIST

VNX Solution Design Exam for Technology Architects (E20-324)

t&YQFSJFODFDPOmHVSBUJPOBOEJOUFHSBUJPOPGB7/9TUPSBHFTZTUFNJOUPBOPQFO systems host environment t6OEFSTUBOEEFQMPZNFOUJOB#MPDL '$ J4$4* '$P& BOE'JMF /'4 Q/'4 $*'4  environment t6OEFSTUBOEIPXUIF7/94FSJFTGFBUVSFTDBOCFVTFETPMWFDVTUPNFSQSPCMFNT t%FTDSJCFLFZDPOTJEFSBUJPOTJOVTJOH7/94FSJFTGFBUVSFT t,OPXIPXUIF7/9-PDBM1SPUFDUJPO4VJUFGFBUVSFTDBOCFVTFEBOENBOBHFE

VNX Unified Storage Infrastructure Solutions This Specialist level course provides participants with an understanding of the EMC VNX Series unified storage platform. Configuring and managing EMC VNX Series unified storage systems in a Block (FC, iSCSI, FCoE) and File (NFS, pNFS, CIFS) environment with practical lab exercises. Understanding how the VNX Series features and technologies can be used to solve customer problems. Describe key considerations in using the VNX Series features to meet customer requirements.

5 Days

VNX Foundations Overview of VNX Family and Software Suites and Packs, VNX and VNXe Architecture and Theory of Operations, VNX Storage System Features, Storage Object Management with Unisphere, Managing SAN Copy

2.5 Hours

VNX Local Protection Suite Local Protection Suite Components, VNX SnapView, VNX SnapSure, RecoverPoint/SE CDP, VNX Local Protection Suite Use Cases

2.5 Hours

VNX Remote Protection Suite VNX Remote Protection Suite, VNX MirrorView, VNX Replicator & RecoverPoint/ SE CRR

2.5 Hours

VNX Application Protection Suite Replication Manager – overview and features & functionality, Data Protection Advisor – overview and features & functionality

1 Hour

SPECIALIST

VNX Solutions Specialist Exam for Technology Architects (E20-545)

t%FTDSJCFUIFBSDIJUFDUVSF UFSNJOPMPHZBOELFZGFBUVSFTPGUIF7/9BOE7/9FTFSJFT platforms and VNX VG2 and VG8 gateways t*EFOUJGZ7/9'BNJMZ%BUB*OUFHSJUZBOEBWBJMBCJMJUZGFBUVSFT BTXFMMBT7/9GBNJMZ management options and storage objects tIdentify VNX SnapView and SnapSure architecture, functions and theory of operation t*EFOUJGZ3FDPWFS1PJOU4&$%1BSDIJUFDUVSF GVODUJPOTBOEUIFPSZPGPQFSBUJPO

tDescribe VNX MirrorView/S and MirrorView/A architecture, theory of operation, and features tDescribe VNX Replicator & RecoverPoint/SE CRR architecture, theory of operation, and features tIdentify Replication Manager architecture, functions and theory of operations tIdentify Data Protection Advisor – Replication Analysis architecture, functions and theory of operations

Information Storage and Management v2* Exam (E10-001)* (20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options EMCTA-VNX Sol Self-Paced Partners ONLY CE-SPTA-VNX

$1,200

Includes associate level, as well as two Video-ILT’s, four e-Learning and three Exam vouchers.

30

EMC Education Services

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Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Related Training t7/94PMVUJPOTt5FDIOPMPHZ"SDIJUFDU

Expert Level Knowledge VNX Unified Storage Performance Workshop 50 TU

ILT/Online ILT/VILT

5 Days

This course includes Performance Overview, Block Performance Tools, Disk and RAID Type Considerations, File-related Performance Considerations, Block-related Performance Considerations Part 1, Block-related Performance Considerations Part 2, File Performance Tools, VNX File Features Best Practices, VNX Block Local Replication Software, VNX Block Remote Replication Software. VNX Unified Storage Integration with Microsoft Exchange Best Practices 4 TU e-Learning 2 Hours Learn full range of best practices used to design storage for Microsoft Exchange Server 2010, including sizing for both capacity and performance, as well as how to take advantage of array-specific features, such as FAST Cache and Storage Pools, optimization of optimize a virtualized environment for Exchange Server 2010 and VNX arrays, leveraging VMware and Hyper-V platforms.

VNX Unified Storage Integration with Oracle Best Practices 4 TU e-Learning 2 Hours Learn how to identify and create an optimal performance layout for an Oracle database application within a VMX storage array infrastructure. Configuration best practices for the purpose of replicating an Oracle application; supporting database disaster recovery, backup and decision support situations. Topics include Oracle integration with MirrorView, SnapView, Recover Point, and Replication Manager. Consistency Technology is also presented insuring a point-intime Oracle environment can be replicated properly onto a target host.

VNX Unified Storage Integration with VMware vSphere Best Practices 4 TU e-Learning 2 Hours Learn best practices for VMware Virtualized Environments, ESXi, VNX Storage, Guest OS, VMware Virtual Infrastructure Management.

Solutions Design Concepts ValuePak V5 This suite of e-Learning modules supports the E20-322 Technology Architect Solutions Design Exam, an option at the Specialist level for all Technology Architect specialties. t#BDLVQBOE3FDPWFSZ4PMVUJPOT%FTJHO$PODFQUT7 t%BUB"SDIJWJOH4PMVUJPOT%FTJHO$PODFQUT7 t%BUB.JHSBUJPO4PMVUJPOT%FTJHO$PODFQUT7 t*OGPSNBUJPO4FDVSJUZ4PMVUJPOT%FTJHO$PODFQUT7

VNX Unified Storage Integration with Microsoft SQL Best Practices 4 TU e-Learning 1 Hour This course focuses on the best practices surrounding deployment of SQL Server in a VNX Unified storage environment. These best practices include physical layout, such as spindle count, RAID configuration, SQL component architecture, and virtualization of SQL Server. Additionally, local replication and recovery best practices using EMC Replication Manager 5.4 are discussed, as well as remote replication considerations.

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VNX Solutions Expert Exam for Technology Architects EXAM E20-880

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EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

31

Video InstructorLed Learning

Symmetrix Solutions Technology Architect Courses

e-Learning

For any EMC Velocity Partner who designs and architects Symmetrix solutions in open systems environments; including local and remote replication technologies and configuration using Solutions Enabler and Symmetrix Management Console (SMC). This certification aligned curriculum offers required knowledge and formal validation for a credible pre-sales technical individual. Gather, analyze, design, and propose a solution that fully leverages the capabilities of Symmetrix to meet a customer’s complex storage needs.

Course Objectives

Levels

t(BUIFSJOGPSNBUJPOBOEVTFCFTUQSBDUJDFTSFRVJSFEUPEFTJHOB4ZNNFUSJYTPMVUJPO t%FTJHOTPMVUJPOTXJUI4ZNNFUSJY '"45'"4571 -PDBM3FQMJDBUJPOVTJOH&.$ TimeFinder products, Open Replicator Solutions, Remote Replication using SRDF

Symmetrix Solutions Design Procedures, methodologies and tools for designing Symmetrix Solutions, local and remote replication, best practices to guide and validate Symmetrix systems

5 Days

Business Continuity Solutions Designer (BCSD) for Symmetrix SRDF Overview of BCSD application, its purpose, software pre-requisites, download/install process, usage, and modeling an SRDF solution

1 Hour

SPECIALIST

Symmetrix Solutions Design Exam for Technology Architects (E20-326)

t*EFOUJGZQVSQPTFPG#$4%BQQMJDBUJPO JUTTPGUXBSFSFRVJSFNFOUT SFRVJSFEBDDFTT and support resources, download and install process t*EFOUJGZ#$4%JOQVUJOGPSNBUJPOSFRVJSFNFOUT t%FTDSJCFIPX#$4%NPEFMTBO43%'TPMVUJPO

Symmetrix Solutions Specialist Exam for Technology Architects (E20-515)

Symmetrix Configuration and Device Masking Overview, Device Creation and Mapping, Symmetrix and Device Attributes, Virtual Provisioning Concepts, Planning and Operations Autoprovisioning Groups, Virtual Provisioning Miscellaneous Operations, Virtual LUN Migration, FAST and FAST VP Concepts, Implementing and Managing FAST/FAST VP using SYMCLI and SMC, TimeFinder/Clone Operations, TimeFinder/Snap Operations, SRDF/Synchronous Operations, SRDF/Asynchronous Operations

5 Days

Symmetrix Performance Analyzer Fundamentals SPA Overview, Documentation and Installation, Administration, and Usage

2 Hours

Symmetrix Management Console (SMC) Fundamentals Documentation and Installation, SMC Interface, Configuration, Replication Operations, SMC comparison to other management tools, Troubleshooting

3 Hours

Open Replicator & Federated Live Migration Fundamentals Open Replicator Fundamentals, Overview of Federated Live Migration

1 Hour

SRDF Foundations Features, architecture, theory of operations and benefits of the SRDF family of Symmetrix remote replication solutions

2 Hours

TimeFinder Foundations Features, architecture, theory of operations, and benefits of the TimeFinder family of Symmetrix local replication solutions

2 Hours

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SPECIALIST

t$SFBUFBOE.BQ4ZNNFUSJY%FWJDFT EFTDSJCFIPXUPTFU4ZNNFUSJY.FUSJDTBOE%FWJDF Attributes t.BOBHF%ZOBNJD3%'BOE%FWJDF1PPMT BOE7JSUVBM1SPWJTJPOJOH t.BQBOE.BTL%FWJDFTVTJOH"VUPQSPWJTJPOJOH t.JHSBUFEFWJDFTOPOEJTSVQUJWFMZVTJOH7JSUVBM-6/.JHSBUJPO t&YQMBJO DPOmHVSFBOENBOBHF'"45BOE'"4571 t%FTDSJCFBOEQFSGPSN5JNF'JOEFS$MPOFBOE5JNF'JOEFS4OBQPQFSBUJPOT 43%' operations in Synchronous (SRDF/S) and Asynchronous (SRDF/A) modes

Symmetrix Infrastructure Solutions

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PowerPath Foundations PowerPath terminology, features, architecture, theory of operations and management 1 Hour

Connectrix Foundations Storage Connectivity Overview, SAN Architecture and Components, SAN Fabric Topologies, EMC’s Connectrix Range, Securing a SAN, SAN Management Tools, IP Based SAN Extension, SAN Technical Positioning

1 Hour

Symmetrix Foundations Symmetrix disk array architecture, volume protection, I/O path, connectivity , vaulting and high availability features

1.5 Hours

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Information Storage and Management v2* Exam (E10-001) (32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options EMCTA Symm. Solutions Self-Paced PARTNERS ONLY CE-VALTA-SBC

$1,200

Includes associate level, two Video-ILT courses, nine self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

32

EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

Related Training t4ZNNFUSJY4PMVUJPOTt5FDIOPMPHZ"SDIJUFDU Expert Level Knowledge SRDF/Star and Cascaded SRDF Solutions 4 TU e-Learning 1.5 Hours This course covers 3-data-center SRDF solutions comprising Cascaded SRDF, SRDF/EDP and SRDF/ Star in Open Systems environments. Underlying SRDF technologies used to implement Star are discussed in detail. Symmetrix Security Concepts 2 TU e-Learning 1.25 Hours This course provides participants with a conceptual approach to Symmetrix storage data security and its implications in view of government regulations and possible violations due to the high degree of technology available to aid unauthorized information access. Symmetrix - Managing Performance 3 TU e-Learning 1 Hour This course provides an overview of the tools and options available in the Symmetrix Array and its Enginuity Operating Environment, to manage and optimize the performance of the array. Symmetrix Performance Workshop 40 TU

ILT/Online ILT

Symmetrix Integration with Oracle Best Practices 4 TU e-Learning 2.25 Hours Learn how to identify and create an optimal performance layout for an Oracle database application within a Symmetrix DMX / VMAX storage array infrastructure. Configure business continuity environments for the purpose of replicating an Oracle application; supporting database disaster recovery, backup and decision support situations. Topics include Oracle integration with TimeFinder/ Clone, TimeFinder/Snap, SRDF/S and SRDF/A. Consistency Technology is also presented insuring a point-in-time Oracle environment can be replicated properly onto a target host.

Symmetrix Integration with Microsoft Exchange Best Practices 4 TU e-Learning 2 Hours This course provides the best practices associated with an enterprise-scale deployment of Microsoft Exchange Server 2010 on Symmetrix VMAX storage arrays. The course covers the full range of best practices used to design storage for Microsoft Exchange Server 2010, including sizing for both capacity and performance, as well as how to take advantage of array-specific features, such as FAST VP and Thin Provisioning.

Symmetrix Integration with VMware vSphere Symmetrix

50 TU

This course focuses on the best practices surrounding deployment of SQL Server in a Symmetrix VMAX storage environment. These best practices include physical layout, such as spindle count, RAID configuration, SQL component architecture, and virtualization of SQL Server. Additionally, local replication and recovery best practices using EMC Replication Manager 5.4 is discussed, as well as remote replication considerations. Symmetrix Integration with VMware vSphere Best Practices 4 TU e-Learning 2.5 Hours This course provides an overview of design considerations when provisioning, and managing Symmetrix VMAX storage array to support a VMware vSphere ESXi host, and examines some of the recommendations and specifics of vSphere virtualization platform for an optimized integration.

ILT/Online ILT

5 Days

This instructor led, course provides students with opportunity to acquire hands-on experience integrating EMC Symmetrix VMax storage systems with VMware vSphere vCenter and ESX 4.0. The course focuses on operations that IT professionals may require to perform provisioning, managing, migrating, replicating, and protecting the VMware vSphere/Symmetrix VMax environment. It also covers EMC Storage Viewer, PowerPath/VE along with VMware Site Recovery Manager (SRM) using EMC SRDF technology.

Symmetrix Integration with SQL Server Workshop Best Practices 4 TU e-Learning 2 Hours

4 Days

This course analyzes the performance of Symmetrix DMX and VMax-series arrays using ControlCenter Performance Manager v6.1 and Symmetrix Performance Analyzer v1.1. Through extensive discussion of Symmetrix architecture, you will learn how data is processed by each component and which workload characteristics produce the highest levels of performance.

Additional Training

Open Migrator/LM for Unix/Linux 2 TU e-Learning 2 Hours Open Migrator/LM is a host based “Data Migration” application. This course provides the learner with an overview of the Open Migrator/LM for Unix application. Open Migrator/LM for Windows Overview 2 TU e-Learning 2 Hours This course provides the learner with an overview of online data migration using the Open Migrator (formally known as DRU) application. Replication Manager Workshop 50 TU ILT 5 Days This workshop gives the student the opportunity to install, administer, operate, and troubleshoot Replication Manager. The focus will be on working with replications of file systems in the lab environment.

Symmetrix Solutions Expert Exam for Technology Architects EXAM E20-816 Solutions Design Concepts ValuePak V5 This suite of e-Learning modules supports the E20-322 Technology Architect Solutions Design Exam, an option at the Specialist level for all Technology Architect specialties. t#BDLVQBOE3FDPWFSZ4PMVUJPOT%FTJHO$PODFQUT7

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EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

33

For EMC Velocity Partners who maintain and support EMC CAS solutions. This certification-aligned curriculum offers knowledge, Lab experiences, and formal recognition required for a credible support engineer to troubleshoot and help resolve EMC Centera content- addressed storage related issues.

Instructor-Led Training

Platform Engineer Courses

e-Learning

EMC Centera Course Objectives

Levels

EMC Centera Specialist Exam for Platform Engineers (E20-670)

Centera review, WEB and software, Centera hardware, Centera initialization, CLI and Centera viewer, verify installation, management roles and configuration options, ConnectEMC, virtual pools and profiles, replication and restore, compliance, upgrades and replacements, Multi-Cabinet installation, ESRS – EMC Secure Remote Support

5 Days

Centera Universal Access Introduction to EMC Centera Universal Access (CUA), CUA software installation process for a EMC Centera node and Dell PowerEdge 2650/2850, How the CUA works, Additional features and configurations available for CUA, Monitoring and managing a CUA, How to configure and use the EMC Centera File Archiver

2 Hours

Centera Architectural Overview Identify the hardware and software components of a EMC Centera, Define the tools available to manage the EMC Centera, Describe EMC Centera configurations and their functions

2 Hours

Basic Network Environment ARPA Network Architecture, Network and Transport Layers, Application Layer and Troubleshooting

5 Hours

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SPECIALIST

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Centera Installation and Maintenance

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Information Storage and Management v2* Exam (E10-001) (20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options CAS PE ValuePak CE-VALCE-CAS

$2,500

Includes associate level, one Instructor-Led, three self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

34

EMC Education Services

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Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

For EMC Velocity Partners who install, maintain and support unified storage solutions using the EMC VNX Series storage platform. This certification aligned curriculum offers knowledge, Lab experiences, and formal recognition required for a credible support engineer to install, maintain and troubleshoot EMC VNX Series based storage solutions. This includes rack, stack, cable, power on, VNX Operating Environment microcode upgrades, FRU replacement procedures and basic troubleshooting.

Courses

e-Learning

Platform Engineer

Instructor-Led Training

VNX Solutions Course Objectives

Levels

VNX Specialist Exam for Platform Engineers (E20-690)

This course provides participants with hands-on experience installing EMC VNX Series unified storage systems and performing common maintenance and troubleshooting activities. Lab activities include experience installing, cabling, initializing and performing replacement of Field Replaceable Units (FRUs) and Customer Replaceable Units (CRUs) as well as upgrading the VNX Operating Environment system software. Participants will also learn how to perform service enablement tasks; product registration, system recovery and event monitoring.

5 Days

VNX Foundations Overview of VNX Family and Software Suites and Packs, VNX and VNXe Architecture and Theory of Operations, VNX Storage System Features, Storage Object Management with Unisphere, Managing SAN Copy

2.5 Hours

VNX Local Protection Suite Local Protection Suite Components, VNX SnapView, VNX SnapSure, RecoverPoint/SE CDP, VNX Local Protection Suite Use Cases

2.5 Hours

VNX Remote Protection Suite VNX Remote Protection Suite, VNX MirrorView, VNX Replicator & RecoverPoint/ SE CRR

2.5 Hours

PowerPath Foundations PowerPath terminology, features, architecture, theory of operations and management

1 Hour

Connectrix Foundations EMC Connectrix B-Series, M-Series, and MDS-Series, EMC SAN Manager, Connectrix Manager, native switch management tools

1 Hour

VNX Hardware Foundations VNX Series Architecture and Features, VNX Series Specifications, VNX Series Cabling, Introduction to SAS Drives

1 Hour

VNX Installation and Configuration Overview Cabling and configuring a VNX storage system, upgrading VNX software, installation tools and resources

1 Hour

1 Hour

VNX Basic Maintenance Downloading and using the procedure generator, downloading and using Unisphere Service Manager, adding DAEs, adding and replacing disk drives

tDescribe VNX MirrorView/S and MirrorView/A architecture, theory of operation, and features tDescribe VNX Replicator & RecoverPoint/SE CRR architecture t%JTDVTTUIFGFBUVSFTBOECFOFmUTPG1PXFS1BUIJOBOPQFOTZTUFNT host environment t&YQMBJOIPX1PXFS1BUIBDIJFWFTUSBOTQBSFOUSFDPWFSZPGIPTUUP storage channels t%FTDSJCFUIFBSDIJUFDUVSFBOELFZGFBUVSFTPGUIF$POOFDUSJY# . BOE.%44FSJFT switches and directors t-JTUBOEFYQMBJO&.$BOEOBUJWFTXJUDINBOBHFNFOUUPPMT tDescribe VNX Series architecture, features and cabling tDescribe VNX Series Specifications – 5100, 5300, 5500, 5700 t%JTDVTT4"4%SJWFT tConfigure and cable a VNX Series storage system using the Unisphere Suite of tools and the IIG (Interactive Installation Guide) tUpgrade the software running on a VNX Series storage system

1 Hour

VNX File Provisioning using Installation Wizard Creating and exporting/sharing file systems

tIdentify VNX SnapView and SnapSure architecture t*EFOUJGZ3FDPWFS1PJOU4&$%1BSDIJUFDUVSF

tUse Unisphere wizards to create LUNs and assign them to an open systems host through a block-level SAN interface

VNX Block Storage Provisioning Using Unisphere Wizard Creating and allocating block-level storage

t%FTDSJCFUIFBSDIJUFDUVSF UFSNJOPMPHZBOELFZGFBUVSFTPGUIF7/9BOE7/9FTFSJFT platforms and VNX VG2 and VG8 gateways t*EFOUJGZ7/9'BNJMZ%BUB*OUFHSJUZBOEBWBJMBCJMJUZGFBUVSFT BTXFMMBT7/9GBNJMZ management options and storage objects

SPECIALIST

t*EFOUJGZBOEVTFUIFJOJUJBMJ[BUJPOBOEJOTUBMMBUJPOUPPMTBOEQSPDFEVSFT t*OTUBMMBOEDPOmHVSFB7/9CMPDLTUPSBHFTZTUFN B7/9mMFTUPSBHFTZTUFNBOEB7/9 gateway storage system t1FSGPSNVQHSBEFTUPUIF7/90QFSBUJOH&OWJSPONFOUTZTUFNTPGUXBSF t5SPVCMFTIPPUDPNNPOJOTUBMMBUJPOBOEVQHSBEFJTTVFT t1FSGPSNDPNNPO'36BOE$36SFQMBDFNFOUT t6TFDPNNPO-JOVYDPNNBOETPOUIF7/9DPOUSPMTUBUJPO t%FTDSJCFUIFQSPDFEVSFTUPQFSGPSNB7/9TZTUFNSFDPWFSZ t$PMMFDUTZTUFNMPHTBOEJEFOUJGZCPPUGBVMUT

VNX Unified Storage Installation and Maintenance

2 Hours

t6TF6OJTQIFSFXJ[BSETUPDSFBUFmMFTZTUFNTBOEBTTJHOUIFNUPBOPQFOTZTUFNT host through a file-level network interface tUse correct procedures to replace failed VNX FRUs tInterpret system log messages tInterpret Unisphere alerts tVerify correct hardware configuration of a VNX system

Information Storage and Management v2* Exam (E10-001) (32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options EMCPE VNX Sol. Inst-Led PARTNERS ONLY CE-VALPE-VNX

$2,500

Includes associate level, as well as one Instructor-Led, ten self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

35

For EMC Velocity Partners who maintain and support EMC Symmetrix DMX3/4 and VMAX solutions. This certification aligned curriculum offers knowledge, Lab experiences, and formal recognition required for a support engineer to install, configure, maintain, troubleshoot and help resolve EMC Symmetrix related issues using SymmWin GUI and Inlines Commands.

Courses

Online ILT

Instructor-Led Training

Platform Engineer

e-Learning

Symmetrix Solutions Course Objectives

Levels

Symmetrix Specialist Exam for Platform Engineers (E20-616)

Introduction to SymmWin, Creating a OS configuration, Creating a MF and SRDF configuration, Special configurations and best practices

3 Days

t*EFOUJGZBOEMPDBUFUIFNBJODPNQPOFOUTPGUIF7.BY %.9 t%FTDSJCFUIFBWBJMBCMFESJWFCBZDPOmHVSBUJPOT t$BCMFCBDLFOEBOEQFSGPSNB%.9%.97."9JOTUBMMBUJPO t5SPVCMFTIPPUDPNNPOJOTUBMMBUJPOJTTVFT t%PXOMPBEBOEVTF5PPMTSFRVJSFEGPSJOTUBMMBUJPOBOENBJOUFOBODF t%PXOMPBEBOEVTFF-JDFOTFSFRVJSFEGPSJOTUBMMBUJPOBOEVQHSBEF t%FTDSJCFDPNNVOJDBUJPOTGVODUJPOBMJUZ t%.9%.99$. DPNCJOFEDPNNVOJDBUJPOTBOEFOWJSPONFOUBMNPEVMF

t7."9.. .BOBHFNFOU.PEVMF

t1FSGPSNOPOEJTSVQUJWFSFQMBDFNFOUTGPSmFMESFQMBDFBCMFVOJUT t6TF4ZNN8JOGFBUVSFTJO&OHJOVJUZ t%FTDSJCF7BVMUJOHDPODFQUT

Symmetrix Installation and Maintenance Overview DMX-3&4 and VMax, Storage Bay DMX-3&4 and VMax, System Bay DMX-3&4 and VMax, FRUs DMX-3&4, FRUs VMax, Tools, Inlines, Power, Vault, Symmwin

5 Days

Symmetrix Hardware Symmetrix DMX, Symmetrix VMax

2 Hours

SRDF Foundations SRDF connections and configurations, modes of operation and SRDF family options, SRDF management software and basic operations

2 Hours

TimeFinder Foundations Features, architecture, theory of operations, and benefits of the TimeFinder family of Symmetrix local replication solutions

2 Hours

Symmetrix Foundations Symmetrix platforms and architecture, Symmetrix I/O operations and volume types, Symmetrix features and management

2 Hours

t%FTDSJCFUIFNBJODPNQPOFOUTPGUIF4ZNNFUSJY%.9TUPSBHFCBZ t%FTDSJCFUIFBWBJMBCMF4ZNNFUSJY%.9DPOmHVSBUJPOT t%FTDSJCFUIFNBJODPNQPOFOUTPGUIF7.BYTUPSBHFCBZ t%FTDSJCFUIFBWBJMBCMF4ZNNFUSJY7.BYDPOmHVSBUJPOT

SPECIALIST

t$POmHVSFB4ZNNFUSJY%.9BOE7.BYTZTUFNVTJOH4ZNN8JOGPSWBSJPVTIPTU environments t1SPEVDFB4ZNN8JODPOmHVSBUJPOSFQPSUVTJOHUIF4ZNN8JOUPPMT t0CUBJODPOmHVSBUJPOJOGPSNBUJPOGSPNUIF4ZNNFUSJY$POmHVSBUJPO8FCTJUFBOE PowerLink and eLab-Navigator

Symmetrix Configuration with SymmWin

t&YQMBJO43%'NBOBHFNFOUTPGUXBSFPGGFSJOHTBOESFDPWFSZPQFSBUJPOT t*EFOUJGZBOEEJGGFSFOUJBUFUIF43%'GBNJMZPGQSPEVDUT t%FTDSJCFNBOBHFNFOUDPOTJEFSBUJPOTGPSEFQMPZNFOUPG43%' t%FTDSJCFUIFBSDIJUFDUVSBMDPNQPOFOUTBOEUIFPSZPGPQFSBUJPOTPG5JNF'JOEFS t&YQMBJOIPXWBSJPVTSFQMJDBUJPOPQUJPOTPG5JNF'JOEFSDBOCFJOUFHSBUFEJOUP Symmetrix business continuity/disaster recovery environment t&OVNFSBUFCFOFmUTPG4ZNNFUSJYBSSBZT t%FTDSJCF4ZNNFUSJYGFBUVSFTBOENBOBHFNFOUTPGUXBSFUPT

Information Storage and Management v2* Exam (E10-001) (20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options PARTNERS ONLY Symmetrix PE ValuePak CE-VALCE-SYM $4,000 Includes one Instructor-Led or Online ILT, and four e-Learning.

36

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

e-Learning

Online ILT

Courses

Instructor-Led Training

Implementation Engineer

Video InstructorLed Learning

Content-Addressed Storage (CAS)

For EMC Velocity Partners who implement EMC CAS solutions. This certification aligned curriculum offers knowledge, Lab experiences, and formal recognition required for a credible implementation engineer to configure and deploy EMC Centera content-addressed storage and incorporate virtual pools within a customer’s compliance, legal discovery, or tiered storage environment.

Course Objectives

Levels

t&YQMBJOIPXEBUBJTTUPSFE SFUSJFWFE BOESFQMJDBUFEPO EMC Centera t1FSGPSNEBZUPEBZNBOBHFNFOUUBTLTPOB&.$$FOUFSBVTJOHUIF native tools and create/test virtual pools and access profiles t1FSGPSN&.$$FOUFSBSFQMJDBUJPOBOECBTJDQFSGPSNBODFBOE networking troubleshooting

CAS Management EMC Centera management, day to day tasks, and basic troubleshooting steps

3 Days

3 Days

3 Days

Centera Universal Access Introduction to EMC Centera Universal Access (CUA); CUA software installation process for an EMC Centera node and Dell PowerEdge 2650/2850; how the CUA works; additional features and configurations available for CUA; monitoring and managing a CUA; how to configure and use the EMC Centera File Archiver

2 Hours

Centera Architectural Overview Identify the hardware and software components of an EMC Centera; define the tools available to manage the EMC Centera; describe EMC Centera configurations and their functions

2 Hours

t&YQMBJO&.$$FOUFSB6OJWFSTBM"DDFTT $6" BOE%FTDSJCFUIF installation and configuration process t%FmOFUIFUPPMTBWBJMBCMFUPNPOJUPSBOENBOBHFUIF$6"

SPECIALIST

Content Addressed Storage (CAS) Implementation Exam (E20-370)

t*EFOUJGZUIFIBSEXBSFBOETPGUXBSFDPNQPOFOUTPGBO&.$$FOUFSB t%FTDSJCF&.$$FOUFSBDPOmHVSBUJPOTBOEBWBJMBCMFUPPMTGPS management

Information Storage and Management v2*

(32 Hours) OR (20 hours) Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2* Exam (E10-001)

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options (Velocity Service Partners Only) EMCIE-CAS Instructor-Led PARTNERS ONLY

EMCIE-CAS Self-Paced PARTNERS ONLY

CE-VALIE-CAS

CE-SPLIE-CAS

$4,000

Includes associate level, two Instructor-Led or Oniline-ILT, two self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

$1,200

Includes associate level, one Video-ILT, two self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

37

For Partners who implement EMC Avamar solutions, this curriculum offers knowledge and Lab experiences required for credible storage professionals to install and configure EMC Avamar data-deduplication technology.

Backup Recovery Avamar e-Learning

Courses

Video ILT

Instructor-Led Training

Implementation Engineer Course Objectives

Levels

Backup Recovery - Avamar Specialist Exam for Implementation Engineers (E20-594)

Introduction to Avamar and Avamar Data Store, Avamar Data Store Hardware Installation, Avamar Data Store Post Installation

2 Hours

EMC Avamar Virtual Edition Overview EMC Avamar Fundamentals, EMC Avamar Editions, EMC Avamar Virtual Edition Installation

1 Hour

5 Days

t%JTDVTT&.$"WBNBS4FSWFS$POmHVSBUJPOT t%FTDSJCF&$."WBNBS7JSUVBM&EJUJPO4PMVUJPO*OTUBMMBUJPO t%JTDVTTEJGGFSFODFTCFUXFFO&.$"WBNBS7JSUVBMBOE%BUB4UPSF&EJUJPO t*OTUBMMBOEDPOmHVSF"WBNBSTPGUXBSF 3"*/BOE/0/3"*/DPOmHVSBUJPOT

t7BMJEBUFJOTUBMMBUJPOPG"WBNBSTPGUXBSFCZQFSGPSNJOHPOEFNBOEBOE scheduled backups and recoveries t4JNVMBUFOPEFGBJMVSFBOEQFSGPSNOPEFSFQMBDFNFOU t*OTUBMM"WBNBS"ENJOJTUSBUPSBOE$MJFOUTPGUXBSF t3VOPOEFNBOETOBQVQTGSPNUIF"WBNBS"ENJOJTUSBUPSBOEUIF"WBNBS

EMC Avamar Administration, Installation and Configuration EMC Avamar functionality, Avamar—Installation, Avamar—Backups, Avamar— Recovery, Avamar—Node Failure Simulation, Avamar—Node addition, Avamar Fundamentals, Avamar Administration, Avamar Snapups, Avamar Restores, System Monitoring and Maintenance, Replication, Troubleshooting and Reporting

t&YQMBJOUIFTUFQTJOUIF"WBNBS%BUB4UPSFIBSEXBSFJOTUBMMBUJPOQSPDFTT t%FTDSJCFIPXUPDPOOFDUUIF"WBNBS%BUB4UPSFUPUIFDVTUPNFSOFUXPSL t%FTDSJCF$4**#3FHJTUSBUJPOBOEPUIFSQPTUJOTUBMMBUJPOUBTLT

5 Days

SPECIALIST

EMC Avamar Data Store Hardware Installation

Client interfaces

t%FTDSJCF"WBNBSEBJMZNBJOUFOBODFBDUJWJUJFTDIFDLQPJOUT )'4DIFDLT BOE garbage collection

EMC Avamar Overview Avamar Fundamentals, Avamar Snapups and Restores, Maintaining, Monitoring and Reporting

2 Hours

t%FTDSJCFUIF"WBNBSCBDLVQBOESFTUPSFQSPDFTT t&YQMBJOIPXUPQFSGPSNTOBQVQTBOESFTUPSFT t%FTDSJCF"WBNBSNBJOUFOBODFBDUJWJUJFT t%FTDSJCF"WBNBSNPOJUPSJOHBOESFQPSUJOHDBQBCJMJUJFT

Backup Recovery Systems and Architecture Backup Theory, Information Storage Concepts, Backup Client, Backup Storage Node, Backup and Recovery Planning

8 Hours

t%FTDSJCFCBDLVQBOESFDPWFSZUFSNJOPMPHZBOEPQFSBUJPOT t%FTDSJCFWBSJPVTUZQFTPGTUPSBHFTZTUFNT DPODFQUTBOEDPNQPOFOUT t*EFOUJGZNBKPSTPVSDFTPGCBDLVQEBUB t%FTDSJCFUIFEJGGFSFOUUZQFTPGCBDLVQTUPSBHFNFEJB UIFJSBEWBOUBHFT and disadvantages

Information Storage and Management v2* Exam (E10-001)

OR*

ASSOCIATE

Backup Recovery Systems and Architecture Exam (E20-005)

AND

(20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options (Velocity Service Partners Only)

38

EMCIE-BR Avamar Instructor-Led PARTNERS ONLY

EMCIE-BR Avamar Self-Paced PARTNERS ONLY

CE-AVAXIADV $2,500

CE-SPIE-AVA $1,200

Includes associate level*, one Instructor-Led, three self-paced e-Learning courses and one Proven Professional Exam voucher. * Choose between Information Storage and Management v2 course, or Backup Recovery Systems and Architecture course.

Includes associate level*, one Video-ILT, three self-paced e-Learning courses and one Proven Professional Exam voucher. * Choose between Information Storage and Management v2 course, or Backup Recovery Systems and Architecture course.

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Related Training t#BDLVQ3FDPWFSZ"WBNBSt*NQMFNFOUBUJPO&OHJOFFS

Expert Level Knowledge EMC Avamar Integration and Performance Management

ILT 50TU 5 Days In this course, participants learn EMC NetWorker overview, installing NetWorker and NetWorker management console, NetWorker resources and administrative interfaces, performing backups, NetWorker media management, configuring and managing libraries, configuring and managing standalone devices, NetWorker database management, performing cloning and staging, administering the NetWorker server, administering the NetWorker management console server, performing recoveries, recovering a NetWorker server, backing up VSS and cluster environments

Backup Recovery - Avamar Expert Exam for Implementation Engineers

Additional Training Avamar Solution Design - Online ILT Online-ILT 20 TU 2 Days This course provides participants with the knowledge necessary for designing backup solutions using EMC Avamar. The course explores design considerations and recommended Avamar architecture best practices. Avamar Data Transport Management e-Learning 2 TU 1 Hour This course provides participants with an overview of Avamar Data Transport and its management. The course describes ADT processes, operations, ad design practices. It also describes how to perform common ADT tasks such as transports and restores.

EXAM E20-895

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

39

For any EMC Velocity Partners who implement Backup and Recovery solutions into Windows and/or UNIX environments. You will learn to install, configure, and deploy EMC NetWorker Product Family as part of your company’s professional services offering.

Courses

e-Learning

Implementation Engineer

Instructor-Led Training

Video InstructorLed Learning

Backup Recovery NetWorker Course Objectives

Levels

t*OTUBMM/FU8PSLFSBOE/FU8PSLFS.BOBHFNFOU$POTPMF t6TF/FU8PSLFSSFTPVSDFTBOEBENJOJTUSBUJWFJOUFSGBDFT t1FSGPSNBOE$VTUPNJ[FCBDLVQT t.BOBHF/FU8PSLFSNFEJB t$POmHVSFBOENBOBHFMJCSBSJFTBOETUBOEBMPOFEFWJDFT t.BOBHF/FU8PSLFSEBUBCBTFT t1FSGPSNDMPOJOHBOETUBHJOHPGTBWFTFUT t"ENJOJTUFSUIF/FU8PSLFSBOE.BOBHFNFOU$POTPMFTFSWFSBOEHFOFSBUF reports t1FSGPSNSFDPWFSJFTPGDMJFOUEBUB t%FTDSJCFIPXUPCBDLVQBOESFDPWFSJO744BOEDMVTUFSFOWJSPONFOUT

EMC NetWorker Installation, Configuration and Administration EMC NetWorker overview, installing NetWorker and NetWorker management console, NetWorker resources and administrative interfaces, performing backups, NetWorker media management, configuring and managing libraries, configuring and managing standalone devices, NetWorker database management, performing cloning and staging, administering the NetWorker server, administering the NetWorker management console server, performing recoveries, recovering a NetWorker server, backing up VSS and cluster environments

5 Days

5 Days

1 Hour

t%FTDSJCFUIF&.$/FU8PSLFSTPMVUJPOBOEBEWBOUBHFT t%FTDSJCF/FU8PSLFSIPTUTBOEUIFJSSPMFT t%FTDSJCFUIFVTFPG/FU8PSLFSDPOUSPMEBUBBOEBENJOJTUSBUJWFJOUFSGBDFT t%FTDSJCF/FU8PSLFSEFWJDFUZQFTBOEEFWJDFT CBDLVQQSPDFTT UZQFT BOE levels,recovery process and recovery types

1 Hour

t%FTDSJCFUIF&.$/FU8PSLFS.PEVMFTPMVUJPO t-JTUUIFBEWBOUBHFTPGFNQMPZJOH&.$/FU8PSLFSNPEVMFT t&YQMBJOUIF/FU8PSLFSNPEVMFBSDIJUFDUVSF t%FTDSJCFUIFGVODUJPOBMJUZPGFBDIPGUIF/FU8PSLFSNPEVMFT

EMC NetWorker Overview EMC NetWorker Foundations, Architecture, Backups, Recoveries

EMC NetWorker Modules Overview Introduction to NetWorker Modules, NetWorker Module Architecture, Database Application Modules, NetWorker Modules for Microsoft Applications, Other NetWorker Application Modules, NetWorker Snapshot Modules

SPECIALIST

Backup Recovery - NetWorker Specialist Exam for Implementation Engineers (E20-593)

Backup Recovery Systems and Architecture Backup Theory, Information Storage Concepts, Backup Client, Backup Storage Node, Backup and Recovery Planning

8 Hours

t%FTDSJCFCBDLVQBOESFDPWFSZUFSNJOPMPHZBOEPQFSBUJPOT t%FTDSJCFWBSJPVTUZQFTPGTUPSBHFTZTUFNT DPODFQUTBOEDPNQPOFOUT t*EFOUJGZNBKPSTPVSDFTPGCBDLVQEBUB t%FTDSJCFUIFEJGGFSFOUUZQFTPGCBDLVQTUPSBHFNFEJB UIFJSBEWBOUBHFT and disadvantages

ASSOCIATE

Backup Recovery Systems and Architecture Exam (E20-005)

AND

Information Storage and Management v2* Exam (E10-001)

OR*

(20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

Purchase Options (Velocity Service Partners Only) EMCIE-BR NetWorker Instructor-Led PARTNERS ONLY

EMCIE-BR NetWorker Self-Paced PARTNERS ONLY

CE-VALIE-BR

CE-SPIE-BR

$2,500

Includes associate level*, as well as one Instructor-Led, two self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount. * Choose between Information Storage and Management v2 course, or Backup Recovery Systems and Architecture course.

40

EMC Education Services

|

$1,200

Includes associate level*, as well as one Video-ILT, two self-paced e-Learning courses and three Proven Professional Exam voucher. Pricing shown reflects partner discount. * Choose between Information Storage and Management v2 course, or Backup Recovery Systems and Architecture course

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Related Training t#BDLVQ3FDPWFSZ/FU8PSLFSt*NQMFNFOUBUJPO&OHJOFFS Expert Level Knowledge EMC NetWorker PowerSnap Installation and Configuration

20 TU ILT 2 Days In this course, participants learn to install and configure EMC NetWorker PowerSnap software to perform and backup Snapshots using EMC Symmetrix TimeFinder and EMC CLARiiON SnapView solutions. Data Protection Advisor for Backups Implementation and Management

30 TU

Online ILT

3 Days

This Online ILT course covers implementation and management tasks related to the Data Protection Advisor product. Learners will be presented to the procedures of installing the different DPA components (server and collectors) on different platforms using different database types. EMC NetWorker Module for Database Applications

30 TU

Online ILT

3 Days

This introductory course provides an overview of features and functionality introduced with the EMC NetWorker Module for Databases and Applications release 1.0. Prior knowledge of EMC NetWorker software is a prerequisite as this course only focuses on the NetWorker Module for Databases and Applications. Data Protection Advisor Custom Reporting

20 TU

Online ILT

2 Days

This course teaches participants how to build custom reports with Data Protection Advisor, using DPA data sources and external data sources, operators, query nodes and external alerts. Pre-requisite DPA implementation and management exposure is mandatory as this course takes a deeper dive into the custom reporting subject. EMC NetWorker Module for SAP R/3 with Oracle 2 TU

e-Learning

2 Hours

The EMC NetWorker Module for SAP R/3 with Oracle course provides participants with the knowledge necessary to install, configure, and manage the NetWorker backup module for SAP R/3 with Oracle.

EMC NetWorker De-Duplication 3 TU e-Learning 3 Hours This course provides participants with the knowledge necessary to configure and manage NetWorker de-duplication backups.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

41

Video InstructorLed Learning

Implementation Engineer Courses

e-Learning

VNX Solutions

Instructor-Led Training

For EMC Velocity Partners who implement unified storage solutions using the EMC VNX Series storage platform. This certification aligned curriculum offers knowledge, Lab experiences and formal recognition required for a credible implementation engineer to install, configure and deploy EMC VNX Series Block (FC, iSCSI and FCOE) and File (NFS, pNFS and CIFS) based storage solutions in heterogeneous virtualized open systems environments. This includes implementing and configuring the array, host access, local replicas and using the Unisphere application suite to test, validate and demonstrate implemented solutions for customers.

Course Objectives

Levels

VNX Solutions Specialist Exam for Implementation Engineers (E20-390)

EMC VNX Series unified storage systems in a Block (FC, iSCSI, FCoE) and File (NFS, pNFS, CIFS) environment. Initial array configuration, domain management, security and availability using Unisphere are covered in detail. SAN host attach and SAN configurations with Linux, Windows and VMware ESXi are covered in practical lab exercises. NAS configuration, file system creation, export, permissions, quotas, in Linux, VMware ESXi, and Windows environments using NFS, pNFS and CIFS protocols are explored in detailed hands on lab exercises

5 Days

5 Days

VNX Foundations Overview of VNX Family and Software Suites and Packs, VNX and VNXe Architecture and Theory of Operations, VNX Storage System Features, Storage Object Management with Unisphere, Managing SAN Copy

2.5 Hours

2.5 Hours

tIdentify VNX SnapView and SnapSure architecture, functions and theory of operation t*EFOUJGZ3FDPWFS1PJOU4&$%1BSDIJUFDUVSFBOEGVODUJPOT

2.5 Hours

tDescribe VNX MirrorView/S and MirrorView/A architecture, theory of operation, and features tDescribe VNX Replicator & RecoverPoint/SE CRR architecture & functions

VNX Local Protection Suite Local Protection Suite Components, VNX SnapView, VNX SnapSure, RecoverPoint/SE CDP, VNX Local Protection Suite Use Cases

VNX Remote Protection Suite VNX Remote Protection Suite, VNX MirrorView, VNX Replicator & RecoverPoint/SE CRR

PowerPath Foundations PowerPath terminology, features, architecture, theory of operations and management

1 Hour

Connectrix Foundations EMC Connectrix B-Series, M-Series, and MDS-Series, EMC SAN Manager, Connectrix Manager, native switch management tools

1 Hour

VNX Application Protection Suite Replication Manager – overview and features & functionality, Data Protection Advisor – overview and features & functionality

1 Hour

VNX Hardware Foundations VNX Series Architecture and Features, VNX Series Specifications, VNX Series Cabling, Introduction to SAS Drives

1 Hour

VNX Installation and Configuration Overview Cabling and configuring a VNX storage system, upgrading VNX software, installation tools and resources

t%FTDSJCFUIFBSDIJUFDUVSF UFSNJOPMPHZBOELFZGFBUVSFTPGUIF7/9BOE7/9F series platforms and VNX VG2 and VG8 gateways t*EFOUJGZ7/9'BNJMZ%BUB*OUFHSJUZBOEBWBJMBCJMJUZGFBUVSFT BTXFMMBT7/9 family management options and storage objects

1 Hour

SPECIALIST

t*NQMFNFOUJOH6OJTQIFSF4FDVSJUZ t$POmHVSF3"*%HSPVQT -6/TBOE1PPMTGPS#MPDLTUPSBHFBDDFTT t$POmHVSFB8JOEPXT -JOVYBOE7.XBSF&49JTFSWFSTGPS'$ J4$4*PS'$0& block storage access using AccessLogix, PowerPath and Unisphere t$POmHVSFNFUB-6/T '"45QPPMT EBUBDPNQSFTTJPOBOE'"45$BDIF t1FSGPSNCBTJDOFUXPSLDPOmHVSBUJPOGPS/'4BOE$*'4BDDFTT t$POmHVSF NBOBHFBOEFYQPSUmMFTZTUFNTGPS/'4PS$*'4BDDFTT t*NQMFNFOU%BUB.PWFSTBOE7JSUVBM%BUB.PWFST $*'4GFBUVSFT t.BOBHJOH4OBQ7JFXBOE4OBQTVSFMPDBMSFQMJDBT

VNX Unified Storage Implementation

t%JTDVTTUIFGFBUVSFTBOECFOFmUTPG1PXFS1BUIJOBOPQFOTZTUFNT host environment t&YQMBJOIPX1PXFS1BUIBDIJFWFTUSBOTQBSFOUSFDPWFSZPGIPTUUP storage channels t%FTDSJCFUIFBSDIJUFDUVSFBOELFZGFBUVSFTPGUIF$POOFDUSJY# . BOE MDS-Series switches and directors t-JTUBOEFYQMBJO&.$BOEOBUJWFTXJUDINBOBHFNFOUUPPMT tIdentify Replication Manager architecture, and functions tIdentify Data Protection Advisor – Replication Analysis architecture, functions and theory of operations tDescribe VNX Series architecture, features and cabling tDescribe VNX Series Specifications – 5100, 5300, 5500, 5700 t%JTDVTT4"4%SJWFT tConfigure and cable a VNX Series storage system using the Unisphere Suite of tools and the IIG (Interactive Installation Guide) tUpgrade the software running on a VNX Series storage system tUse Unisphere wizards to create LUNs and assign them to an open systems host through a block-level SAN interface

VNX Block Storage Provisioning Using Unisphere Wizard Creating and allocating block-level storage

1 Hour

VNX File Provisioning using Installation Wizard Creating and exporting/sharing file systems

1 Hour

VNX Basic Maintenance Downloading and using the procedure generator, downloading and using Unisphere Service Manager, adding DAEs, adding and replacing disk drives

2 Hours

t6TF6OJTQIFSFXJ[BSETUPDSFBUFmMFTZTUFNTBOEBTTJHOUIFNUPBOPQFO systems host through a file-level network interface tUse correct procedures to replace failed VNX FRUs tInterpret system log messages and Unisphere alerts tVerify correct hardware configuration of a VNX system

Information Storage and Management v2*

(20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2* Exam (E10-001)

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

42

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

3FMBUFE5SBJOJOHt7/94PMVUJPOTt*NQMFNFOUBUJPO&OHJOFFS

Expert Level Knowledge VNX File Storage Remote Protection with Replicator 20 TU

ILT/Online ILT/VILT

2 Days

This course covers the implementation of a remote replication solution using VNX Replicator in a Microsoft Windows CIFS environment. VNX for File features implemented for the solution are VNX Replicator, Virtual Data Movers (VDMs), file systems, CIFS and Usermapper. VNX Block Storage Remote Protection with MirrorView ILT/Online ILT/VILT 2 Days

20 TU

This course provides a thorough exposure to SAN Copy, MirrorView, and Remote Replication software on the VNX series platform. Focus areas include the use of remote replicas in business environments, Replication Manager operations, MirrorView and SAN Copy operating principles, and the differences between MirrorView/S and MirrorView/A, as well as between SAN Copy in Full Copy mode and Incremental mode, MirrorView and SAN Copy operation, the Write Intent Logs, the Reserved LUN Pool, creating Replicas, restoring Replicas, and Consistency Groups.

50 TU

VNX Unified Storage Performance Workshop ILT/Online ILT/VILT 5 Days

This course includes Performance Overview, Block Performance Tools, Disk and RAID Type Considerations, File-related Performance Considerations, Block-related Performance Considerations Part 1, Block-related Performance Considerations Part 2, File Performance Tools, VNX File Features Best Practices, VNX Block Local Replication Software, VNX Block Remote Replication Software.

50 TU

VNX Unified Storage Integration with VMware vSphere ILT/Online ILT/VILT 5 Days

Learn VMware vSphere v5.0 array integration overview, integration with VNX Fibre Channel Storage, integration with VNX iSCSI storage, integration with VNX NFS storage, integration with VNX FCoE storage, VMware High Availability Environment, VMware with VNX array protection technology integration, VMware Backup and Recovery options, Migration and Disaster Recovery with VMware and VNX Arrays. VNX Unified Storage Integration with Microsoft Exchange Best Practices 4 TU e-Learning 2 Hours

VNX Unified Storage Integration with Oracle Best Practices 4 TU e-Learning 2 Hours Learn how to identify and create an optimal performance layout for an Oracle database application within a VMX storage array infrastructure. Configuration best practices for the purpose of replicating an Oracle application; supporting database disaster recovery, backup and decision support situations. Topics include Oracle integration with MirrorView, SnapView, Recover Point, and Replication Manager. Consistency Technology is also presented insuring a point-intime Oracle environment can be replicated properly onto a target host.

Learn full range of best practices used to design storage for Microsoft Exchange Server 2010, including sizing for both capacity and performance, as well as how to take advantage of array-specific features, such as FAST Cache and Storage Pools, optimization of optimize a virtualized environment for Exchange Server 2010 and VNX arrays, leveraging VMware and Hyper-V platforms. VNX Unified Storage Integration with Microsoft SQL Best Practices 4 TU e-Learning 1 Hour This course focuses on the best practices surrounding deployment of SQL Server in a VNX Unified storage environment. These best practices include physical layout, such as spindle count, RAID configuration, SQL component architecture, and virtualization of SQL Server. Additionally, local replication and recovery best practices using EMC Replication Manager 5.4 are discussed, as well as remote replication considerations.

VNX Solutions Expert Exam for Implemenation Engineers EXAM E20-885

Purchase Options (Velocity Service Partners Only) EMCIE-VNX Sol. Inst-Led PARTNERS ONLY

EMCIE VNX Imp. Self-Paced PARTNERS ONLY

CE-VALIE-VNX

CE-SPIE-VNX

$2,500

Includes associate level, one Instructor-Led course, eleven self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

$1,200

Includes associate level, one Video-ILT , eleven self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

43

For any Velocity Service Partners who implement Symmetrix solutions in open systems environments; including local and remote replication technologies and configuration using Solutions Enabler and Symmetrix Management Console (SMC). This certification aligned curriculum offers knowledge, Lab experiences, and formal recognition required for a credible implementation engineer to configure and deploy TimeFinder, SRDF and Open Replicator in open systems environments.

e-Learning

Courses

Online ILT

Instructor-Led Training

Implementation Engineer

Video InstructorLed Learning

Symmetrix Solutions Course Objectives

Levels

Symmetrix Solutions Specialist Exam for Implementation Engineers (E20-335)

Symmetrix Business Continuity Implementation 2 Hours

t%FTDSJCFBOEQFSGPSN43%'PQFSBUJPOTJO4ZODISPOPVT 43%'4 BOE Asynchronous (SRDF/A) modes using SYMCLI and SMC t%FTDSJCFBOEQFSGPSN43%'"VUPNBUFE3FQMJDBUJPO 43%'"3 PQFSBUJPOT t%FTDSJCFBOEQFSGPSN0QFO3FQMJDBUPSGPS4ZNNFUSJY 034 EBUBSFQMJDBUJPO

Symmetrix Business Continuity Management TimeFinder/Clone and TimeFinder/Snap operations, SRDF/ Synchronous and SRDF/Asynchronous operations, SRDF/AR – automated replication, Open Replicator for Symmetrix operational details

5 Days

5 Days

5 Days

Symmetrix Performance Analyzer (SPA) Fundamentals Installation, options and environment variables, gatekeeper management, Solutions Enabler Daemons

1.5 Hours

Solutions Enabler Installation and Configuration Host Configuration, mapping, zoning and masking, environment variables, options file, daemon options file, gatekeeper management

2 Hours

Open Replicator and Federated Live Migration Fundamentals

2 Hours

Open Replicator fundamentals, overview of Federated Live Migration

SRDF Foundations SRDF connections and configurations, modes of operation and SRDF family options, SRDF management software and basic operations

2 Hours

TimeFinder Foundations Features, architecture, theory of operations, and benefits of the TimeFinder family of Symmetrix local replication solutions

2 Hours

5 Days

5 Days

5 Days

t&YQMBJO43%'NBOBHFNFOUTPGUXBSFPGGFSJOHTBOESFDPWFSZPQFSBUJPOT t*EFOUJGZBOEEJGGFSFOUJBUFUIF43%'GBNJMZPGQSPEVDUT t%FTDSJCFNBOBHFNFOUDPOTJEFSBUJPOTGPSEFQMPZNFOUPG43%' t%FTDSJCFUIFBSDIJUFDUVSBMDPNQPOFOUTBOEUIFPSZPGPQFSBUJPOTPG5JNF'JOEFS t&YQMBJOIPXWBSJPVTSFQMJDBUJPOPQUJPOTPG5JNF'JOEFSDBOCFJOUFHSBUFEJOUP Symmetrix business continuity / disaster recovery environment

1 Hour

t%JTDVTTUIFGFBUVSFTBOECFOFmUTPG1PXFS1BUIJOBOPQFOTZTUFNT host environment t&YQMBJOIPX1PXFS1BUIBDIJFWFTUSBOTQBSFOUSFDPWFSZPGIPTUUPTUPSBHF

Connectrix Foundations SAN Architecture and Components, SAN Fabric Topologies, Securing a SAN, SAN Management Tools, IP Based SAN Extension

t-JTU0QFO3FQMJDBUPSBDUJPOTBOEUIFDPNNPOMZVTFEPQUJPOT t1SPWJEFBOPWFSWJFXPG'FEFSBUFE-JWF.JHSBUJPO '-.

t4ZNNFUSJYDPOmHVSBUJPOBOESFQMJDBUJPOPQFSBUJPOT t4.$%JGGFSFODFTXJUI4PMVUJPOT&OBCMFS4:.$-*

PowerPath Foundations PowerPath terminology, features, architecture, theory of operations and management

t%FTDSJCF4PMVUJPOT&OBCMFSJOTUBMMBUJPOQSPDFEVSF t-JTUDPNNPOMZVTFEFOWJSPONFOUWBSJBCMFT t&YQMBJOUIFVTFPGUIFPQUJPOTmMFBOEEBFNPOPQUJPOTmMF

2 Hours

Symmetrix Management Console (SMC) Fundamentals Documentation and Installation, SMC Interface, Configuration, Replication Operations, SMC comparison to other Symmetrix management tools, Troubleshooting

t1FSGPSN4ZNNFUSJYDPOmHVSBUJPOBOESFQMJDBUJPOUBTLTXJUI4.$ t"SUJDVMBUFUIFEJGGFSFODFTCFUXFFO4.$BOEUIF4PMVUJPOT&OBCMFSDPNNBOE line interface (SYMCLI)

t%FTDSJCFIPXUPTFU4ZNNFUSJY.FUSJDTBOE%FWJDF"UUSJCVUFT NBOBHF Dynamic RDF and Device Poolss t.BQBOE.BTL%FWJDFTVTJOH"VUPQSPWJTJPOJOH t.BOBHF7JSUVBM1SPWJTJPOJOHXJUI4PMVUJPOT&OBCMFS t6TFUIF4ZNNFUSJY.BOBHFNFOU$POTPMFUPQFSGPSN$POmHVSBUJPO Management t$POmHVSFBOE.BOBHF'"45VTJOH4:.$-*BOE4.$

Symmetrix Configuration Management Configuration and device masking overview, device creation and mapping, auto-provisioning, virtual LUN technology, virtual provisioning with Solutions Enabler, monitoring thin pools and using symaudit, configuring with Symmetrix Management Console, FAST theory and practice, FAST implementation using SYMCLI, implementing and managing FAST using SMC

t%FTDSJCFUIF4ZNNFUSJY#VTJOFTT$POUJOVJUZ*NQMFNFOUBUJPOQSPDFTT t*EFOUJGZJNQMFNFOUBUJPODPOTJEFSBUJPOTGPSMPDBMBOESFNPUFSFQMJDBUJPO t-JTU%BUB.JHSBUJPO*NQMFNFOUBUJPOQSPDFTT PQUJPOTBOEUPPMT

SPECIALIST

Implementation of EMC Data Migration, Symmetrix replication solutions in open systems environments

1 Hour

t$PNQPOFOUT TFSWJDFT BOE'$1SPUPDPMVTFEJOB4UPSBHF"SFB/FUXPSL t*EFOUJGZ'BCSJD5PQPMPHJFTBOEEJGGFSFOUUZQFTPG$POOFDUSJY1SPEVDUT t&YQMBJOIPXUPTFDVSFB4"/VTJOHTFSJFTTQFDJmDTPMVUJPOT t&OVNFSBUFCFOFmUTPG4ZNNFUSJYBSSBZT t%FTDSJCF4ZNNFUSJYGFBUVSFTBOENBOBHFNFOUTPGUXBSFUPT

Symmetrix Foundations Symmetrix platforms and architecture, Symmetrix I/O operations and volume types, Symmetrix features and management

2 Hours

Information Storage and Management v2* Exam (E10-001) (20 hours) (32 Hours) OR Information Storage and Management (ISM) provides a comprehensive learning on storage technology, which will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies and products. You will learn about the architectures, features, and benefits of intelligent storage systems; storage networking technologies such as FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; the increasingly critical area of information security and management, and the emerging field of cloud computing. This unique, open course focuses on concepts and principles which are further illustrated and reinforced with EMC product examples.

ASSOCIATE

Information Storage and Management v2*

*ISM v2 e-Learning available in July 2012. The previous version of the Information Storage and Management exam E20-001 for EMCISA will be available until 31 December 2012.

44

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Related Training t4ZNNFUSJY4PMVUJPOTt*NQMFNFOUBUJPO&OHJOFFS

Expert Level Knowledge SRDF/Star and Cascaded SRDF Solutions 4 TU e-Learning 1.5 Hours This course covers 3-data-center SRDF solutions comprising Cascaded SRDF, SRDF/EDP and SRDF/ Star in Open Systems environments. Underlying SRDF technologies used to implement Star are discussed in detail. Symmetrix Security Concepts 2 TU e-Learning 1.25 Hours This course provides participants with a conceptual approach to Symmetrix storage data security and its implications in view of government regulations and possible violations due to the high degree of technology available to aid unauthorized information access. Symmetrix - Managing Performance 3 TU e-Learning 1 Hour This course provides an overview of the tools and options available in the Symmetrix Array and its Enginuity Operating Environment, to manage and optimize the performance of the array. Symmetrix Performance Workshop 40 TU ILT/Online ILT 4 Days This course analyzes the performance of Symmetrix DMX and VMax-series arrays using ControlCenter Performance Manager v6.1 and Symmetrix Performance Analyzer v1.1. Through extensive discussion of Symmetrix architecture, you will learn how data is processed by each component and which workload characteristics produce the highest levels of performance.

Additional Training Open Migrator/LM for Unix/Linux 2 TU e-Learning 2 Hours Open Migrator/LM is a host based “Data Migration” application. This course provides the learner with an overview of the Open Migrator/LM for Unix application.

Symmetrix Integration with Oracle Best Practices 4 TU e-Learning 2.25 Hours Learn how to identify and create an optimal performance layout for an Oracle database application within a Symmetrix DMX / VMAX storage array infrastructure. Configure business continuity environments for the purpose of replicating an Oracle application; supporting database disaster recovery, backup and decision support situations. Topics include Oracle integration with TimeFinder/ Clone, TimeFinder/Snap, SRDF/S and SRDF/A. Consistency Technology is also presented insuring a point-in-time Oracle environment can be replicated properly onto a target host. Symmetrix Integration with Microsoft Exchange Best Practices 4 TU

e-Learning

2 Hours

This course provides the best practices associated with an enterprise-scale deployment of Microsoft Exchange Server 2010 on Symmetrix VMAX storage arrays. The course covers the full range of best practices used to design storage for Microsoft Exchange Server 2010, including sizing for both capacity and performance, as well as how to take advantage of array-specific features, such as FAST VP and Thin Provisioning.

Symmetrix Integration with SQL Server Workshop Best Practices 4 TU

e-Learning

2 Hours

This course focuses on the best practices surrounding deployment of SQL Server in a Symmetrix VMAX storage environment. These best practices include physical layout, such as spindle count, RAID configuration, SQL component architecture, and virtualization of SQL Server. Additionally, local replication and recovery best practices using EMC Replication Manager 5.4 is discussed, as well as remote replication considerations. Symmetrix Integration with VMware vSphere

50 TU

ILT/Online ILT

5 Days

This course provides students with the opportunity to acquire hands-on experience integrating EMC Symmetrix VMax storage systems with VMware vSphere vCenter and ESX 4.0. The course focuses on operations that IT professionals may require to perform provisioning, managing, migrating, replicating, and protecting the VMware vSphere/ Symmetrix VMax environment. It also covers EMC Storage Viewer, PowerPath/VE along with VMware Site Recovery Manager (SRM) using EMC SRDF technology.

Symmetrix Solutions Expert Exam for Implementation Engineers EXAM E20-818

Open Migrator/LM for Windows Overview 2 TU e-Learning 2 Hours This course provides the learner with an overview of online data migration using the Open Migrator (formally known as DRU) application.

Replication Manager Workshop 50 TU ILT 5 Days This workshop gives the student the opportunity to install, administer, operate, and troubleshoot Replication Manager. The focus will be on working with replications of file systems in the lab environment.

Purchase Options (Velocity Service Partners Only) EMCIE-Symm. Solutions Instructor-Led PARTNERS ONLY

EMCIE-Symm. Solutions Self Paced PARTNERS ONLY

CE-VALIE-SBC

CE-SPIE-SBC

$4,000

Includes associate level, two Instructor-Led or Oniline-ILT, nine self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

$1,200

Includes associate level, two Video-ILT’s, nine self-paced e-Learning courses and three Proven Professional Exam vouchers. Pricing shown reflects partner discount.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

45

This curriculum is for Velocity Partners Specializing in Data Domain. It will prepare candidates to install, implement and administer Data Domain Systems concurrent with the 5.0 software release

e-Learning

Courses

Video-ILT

Instructor-Led Training

Product/TechnologySpecific

Online ILT

DataDomain

Course Objectives EMC Data Domain Deduplication, Backup Recovery Exam (E22-290) t%FTDSJCFEFEVQMJDBUJPO t%FTDSJCFUIF%BUB%PNBJOPQFSBUJOHFOWJSPONFOU JODMVEJOH%BUB%PNBJO deduplication t*EFOUJGZBOEDPOmHVSF%BUB%PNBJOEBUBQBUIT t1FSGPSNB%BUB%PNBJOTZTUFNJOJUJBMTFUVQ t"DDFTTBOEDPQZEBUBUPB%BUB%PNBJOTZTUFN t$POmHVSFBOENBOBHF%BUB%PNBJOOFUXPSLJOUFSGBDFT t%FTDSJCFBOEDPOmHVSFB75t$VTUPNJ[FBOENBOBHFB%BUB%PNBJOEFEVQMJDBUJPOmMFTZTUFN t%FTDSJCFBOEQFSGPSNEBUBSFQMJDBUJPOBOESFDPWFSZ t%FTDSJCF%%#PPTU t1FSGPSNB%%#PPTUCBDLVQ t%FTDSJCFDBQBDJUZBOEUISPVHIQVUQMBOOJOH t.POJUPSB%BUB%PNBJOTZTUFN

Data Domain System Administration Data Domain system concepts, Verifying system configuration, Performing data backups, Managing network interfaces, Configuring and managing a VTL, Managing data, Managing replication and recovery, Managing DD Boost, Planning for capacity and throughput, Monitoring a Data Domain system, Upgrading a Data Domain system, Software licenses

3 Days

3 Days

3 Days

t1SFQBSFGPSJOTUBMMBUJPO XJUISFRVJSFEUPPMTBOETBGFUZQSFDBVUJPOT t*OTUBMMSBJMT BOESBDLTZTUFNIBSEXBSF t$POOFDUBOEDBCMFFYQBOTJPOTIFMWFT t1FSGPSNJOJUJBMDPOmHVSBUJPOPG%BUB%PNBJOTZTUFNT t$POmHVSFOFUXPSLDPOOFDUJWJUZGPSBENJOJTUSBUJWFBDDFTT t7FSJGZJOUFSPQFSBCJMJUZXJUIDPOOFDUFEEFWJDFT t1FSGPSNBEEJUJPOBMDPOmHVSBUJPOUBTLTJOUIF&OUFSQSJTF.BOBHFS t(FUTUBSUFEXJUI%%"SDIJWFSBOE(%"DPOmHVSBUJPOT

Data Domain System Installation Installation preparation and safety precautions, Rack mounting of controllers and expansion shelves, Cabling of controllers and expansion shelves, Powering up and performing initial software configuration, Verifying connectivity, Performing several follow-up configuration tasks

3 Hours

t*EFOUJGZUIFLFZBQQMJDBUJPOTPGUXBSFDPNQPOFOUTBOEUFSNJOPMPHZ t3FDPHOJ[FUIFQBDLFUnPXJOBUZQJDBMCBDLVQFOWJSPONFOUXJUIUIF%BUB Domain system. t*NQMFNFOU%BUB%PNBJOTZTUFNBTBmMFTZTUFNBOE75-UPBQQMJDBUJPO software. t7BMJEBUFBQQMJDBUJPOTPGUXBSFCBDLVQBOESFDPWFSZGVODUJPOBMJUJFT t*NQMFNFOUCFTUQSBDUJDFTBOEUVOJOH t*NQMFNFOU%%#0045XJUIBQQMJDBUJPOTPGUXBSF

Data Domain Implementation with Application Software Data Domain system as a file system and VTL to common Application Software; EMC Networker, Symantec’s NetBackup, Symantec’s Backup Exec and IBM Tivoli Storage Manager. Data Domain BOOST integration with EMC NetWorker, Symantec’s NetBackup and Symantec’s Backup Exec.

2 Hours

t-JTUUIFDIBMMFOHFTCFIJOEDPOWFOUJPOBMCBDLVQUFDIOPMPHZBOEEFTDSJCF how inline deduplication addresses them t%FTDSJCFUIFQSPEVDUGBNJMZPG&.$%BUB%PNBJOTZTUFNT t%FTDSJCFCBTJDIBSEXBSFGFBUVSFTPG&.$%BUB%PNBJOTZTUFNT t%FTDSJCFCBTJDGFBUVSFTPGUIF%BUB%PNBJO0QFSBUJOH4ZTUFNBOEmMF systems t%FTDSJCFUIFPQUJPOBMMJDFOTFTBWBJMBCMF t%FTDSJCFTZTUFNEBUBQSPUFDUJPONFBTVSFT t4IPXDPNNPOOFUXPSLJOHMBZPVUTFNQMPZFEGPS&.$%BUB%PNBJO systems t-JTUUIFDPNNPOQSPUPDPMTTVQQPSUFE

Data Domain Technology and Systems Introduction Data Domain In-line Deduplication, product overview, system capacities, common hardware features, and system differences, system login, management and licensing options overview, hardware redundancy, autosupports, alerts and file protection features

1.5 Hours

Purchase Options

46

DataDomain Inst-Led PARTNERS ONLY

Data Domain Deduplication Video ValuePak

CE-VALPTDD $2,000

CE-VIDPKDDD $1,800

Includes Instructor-Led or Online-ILT.

Includes Video-ILT and one Exam voucher.

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Courses

e-Learning

Product/TechnologySpecific

Instructor-Led Training

RecoverPoint Data Replication and Recovery

This curriculum is intended for any storage professional who manages EMC RecoverPoint Continuous Data Protection (CDP), Concurrent Local and Remote Replication (CLR) and Continuous Remote Replication (CRR) appliances. This curriculum offers the required knowledge and Lab experiences needed to fully exploit the capabilities of the solution in complex SAN environments.

Course Objectives RecoverPoint Data Replication and Recovery Exam (E22-275) t*OTUBMMBOEDPOmHVSF3FDPWFS1PJOU t$POmHVSFSFRVJSFE4"/FOWJSPONFOUUPTVQQPSU3FDPWFS1PJOUJOUIFGPMMPXJOH environments: o kdriver Splitter o SANTap (Cisco) or SAS API (Brocade) Splitters o CLARiiON Splitter t.JHSBUFGSPNLESJWFSUPFJUIFSBSSBZPSGBCSJDCBTFETQMJUUJOH t$POmHVSF$%1 $33 $-3DPOTJTUFODZHSPVQTBOEQFSGPSNCPUIGBJMPWFSBOESFTUPSF functions for RecoverPoint replication environments t$POmHVSF3FDPWFS1PJOU"QQMJBODFDPOOFDUJWJUZUPNVMUJQMFIPTUPQFSBUJOH environments t1SPWJEFBEWBODFEGBCSJDDPOmHVSBUJPOEFUBJMTBOEUSPVCMFTIPPUJOHNFUIPEPMPHJFT t1SPWJEFCBTJDQMBOOJOHBOEEFTJHOEFUBJMTGPS3FDPWFS1PJOUFOWJSPONFOUT t5SPVCMFTIPPU3FDPWFS1PJOUJNQMFNFOUBUJPOJTTVFT

RecoverPoint Implementation Implementation Overview, Host Splitter (kdriver) Implementation, Working with Consistency Groups, CLARiiON Array Splitter, SANTap Fabric Based Splitting, Brocade Fabric Based Splitting, Managing the RecoverPoint Environment, Upgrades, Troubleshooting

5 Days

EMC RecoverPoint Architecture and Management Overview Overview of EMC RecoverPoint, Architecture of EMC RecoverPoint, Planning and Design Considerations Implementation Overview

2 Hours

t4UBUFLFZGFBUVSFTPG&.$3FDPWFS1PJOU t%FTDSJCFUIFBSDIJUFDUVSFPGUIF3FDPWFS1PJOUTPMVUJPOGPS$33BOECDP implementations

t"QQMZTVJUBCMFEFTJHOHVJEFMJOFTUPDSFBUFBTVQQPSUFE3FDPWFS1PJOUsolution t%FTDSJCFUIFTUFQTUPDPOmHVSFSFQMJDBUJPOVTJOH&.$3FDPWFS1PJOU

RecoverPoint Write-Splitting Technology Overview RecoverPoint host, fabric and array-based splitters 2 Hours

RecoverPoint Theory of Operations and Internals How the cluster mechanism behaves and operates, what processes and internal events occur during normal operation and disaster states

Purchase Options RecoverPoint ValuePak PARTNERS ONLY CE-VALPNRRP $2,500 Includes Instructor-Led.

Includes one Proven Professional Exam voucher. Pricing shown reflects partner discount. For details on purchase options see page 74.

1 Hour

t1FSGPSNUIFTUFQTOFDFTTBSZUPJOTUBMMBOEWFSJGZBTVDDFTTGVMEFQMPZNFOUPGLESJWFS t%JTDVTTCBTJDQMBOOJOHBOEEFTJHODPOTJEFSBUJPOTGPSJNQMFNFOUJOHB3FDPWFS1PJOU cluster with the CLARiiON splitter t%FTDSJCFUIFJOTUBMMBUJPOTUFQTSFRVJSFEUPEFQMPZBOEDPOmHVSF$-"3JJ0/TQMJUUFST t1SPWJEFBOPWFSWJFXPGUIF.%4QMBUGPSN t4UBUFUIFCFOFmUTBOEMJNJUBUJPOTPGB4"/5BQTPMVUJPO t%FTDSJCFUIF.VMUJ7*BOE'SBNFSFEJSFDUNPEFTPGPQFSBUJPO t&YQMBJOUIF3FDPWFS1PJOUUIFPSZPGPQFSBUJPOT JODMVEJOHMJTUJOHJOUFSOBMQSPDFTTFT and understanding the replication process t(JWFBOPWFSWJFXPG3FDPWFS1PJOUDMVTUFSNFDIBOJTNBOEIPX4JUF$POUSPMXPSLT t%FTDSJCFUIF3FDPWFS1PJOUNPEFMBOEIPXUIFTZTUFNIBOEMFTJOUFSOBMDPNNVOJDBtions t6OEFSTUBOEUIFSFQMJDBUJPOQSPDFTTFTBOEIPXEJTBTUFSTFGGFDUBCJMJUZUPSFQMJDBUF t%FmOJUFEJTBTUFSTBOECBTFUSPVCMFTIPPUBDPNQMFYSFQMJDBUJPOFOWJSPONFOU

Additional Training RecoverPoint Planning and Design - Online ILT Online ILT

20 TU

2 Days

This course focuses on advanced features, procedures and concepts used in designing, deploying, and supporting RecoverPoint environments. The course will cover detailed coverage of RecoverPoint in a variety of different scenarios, including planning and designing a new implementation with different splitter types, migration of the various components in the environment and upgrades of software and hardware. This course supports RecoverPoint V3.2.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

47

3 Days

3 Days

3 Days

2 Days

2 Days

2 Days

e-Learning

Online ILT

Courses

Instructor-Led Training

Ionix for IT Operations Intelligence

Video InstructorLed Learning

For any networking professional who deploys and leverages end-to-end network management solutions. You will learn to configure the EMC Ionix for IT Operations Intelligence suite of software, view and understand the diagnostic analysis results, and resolve network and service issues.

tDefine the flow of information between ITOps components tView and explore the results of the Ionix diagnostic analysis via both the Global tConsole and the new Companion User Interface (CUI) tInstall Service Assurance Manager and identify how to migrate prior versions of repositories and configurations. tAnalyze the network and service impacts caused by failures tMaintain user logins and their associated user profiles tImplement FIPS 140-2 cryptographic requirements on Ionix servers tAutomate actions to respond to failure notifications tIncorporate customer and service information into Service Assurance Manager to manage infrastructure in the context of business tProvide end-to-end insight into how IT health relates to key business services

Ionix Service Assurance Manager Administrator Introduction to ITOps technology, installation and migration, introduction to SAM, user environment configuration, SAM configuration, notification adapters, groups, Business Impact Manager - overview and setup, BIM configuration, escalation policies, XML adapter

t%FTDSJCFUIFWBMVFQSPQPTJUJPOPG*1.BOBHFS t$MBTTJGZUIFUZQFTPGFOUJUJFTNBOBHFECZ*1.BOBHFS t3FDPHOJ[FUIFGVOEBNFOUBMDBQBCJMJUJFTPG*1.BOBHFS JODMVEJOHUIF entities managed, relationships modeled and problems diagnosed t&YQSFTTIPX*1.BOBHFSmUTXJUIJOUIF*POJYTVJUFPGQSPEVDUT t*OTUBMMBOEDPOmHVSFUIF*1.BOBHFNFOU4VJUF t$POmHVSF*1.BOBHFSUPEJTDPWFSBOENBOBHF*1OFUXPSLTZTUFNT

Ionix IP Management Administrator Installation, Ionix IP Manager fundamentals, the discovery process, the auto-discovery process, polling groups, threshold groups, IP tagging, working with the managed topology

Ionix IT Operations Intelligence Overview EMC IT Operations Intelligence introduction and architecture, domain managers, ITOps Service Assurance Manager, additional domain managers, EMC Ionix ITOps Performance Reporter

Course Objectives

2 Hours

t%FTDSJCFUIF*50QFSBUJPOT*OUFMMJHFODFTVJUF BOEUIFWBMVFJUCSJOHTUP*5 management t%JTDVTTUIFBSDIJUFDUVSFPGUIF*50QTTVJUFPGOFUXPSLNPOJUPSJOH products, the value of automation, and automatic root-cause analysis t*EFOUJGZUIFEJGGFSFOU%PNBJOUFDIOPMPHJFTTVQQPSUFE BOEEFTDSJCFUIF function of Cross Domain correlation

Purchase Options Ionix for IT Ops Intel. ValuePak

Ionix for IT ops Intel Video ValuePak

CE-VALPAKSMT

CE-VIDVPKSMT

$5,000

Includes Instructor-Led or Online-ILT.

48

$3,000

Includes Video-ILTs.

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Courses

e-Learning

Celerra Unified Storage QuickStart (NX4 and NS120)

This curriculum provides education and an assessment test required for partners who wish to achieve a QuickStart Services designation in order to implement Celerra Unified systems models NX4 and NS120. This series of modules provide the knowledge required for installing the Celerra Unified models delivered with the Celerra Startup Assistant (CSA) and provisioning wizards. The courses focus on the functional and architectural knowledge required to understand and install these systems. Students learn the hardware associated with these models, the essential Celerra Startup Assistant functionality for implementation. This QuickStart currently supports Celerra version 6.0.

Course Objectives Celerra Unified Storage QuickStart Assessment

Celerra Unified QuickStart: Basic Maintenance and Storage Provisioning Identify CRU and FRU Replacement Procedures, Implementation using the Navisphere Service Taskbar

1 Hour

2 Hours

t-PDBUF'36BOE$36QSPDFEVSFT t%PXOMPBE *OTUBMMBOEJNQMFNFOUUIF/BWJTQIFSF4FSWJDF5BTLCBS /45

t"EEJOHTUPSBHFGPS$FMFSSBBOEWFSJGZJOHB4UPSBHF4ZTUFN t3VO%JTL3FQMBDFNFOUVUJMJUZ

1 Hour

t0WFSWJFXPGNBOBHFNFOU(6*T t1FSGPSNBODFBOENPOJUPSJOHDBQBCJMJUJFT t-PDBUFFWFOUJOGPSNBUJPOVTJOH$FMFSSB.BOBHFS t"EEJOHTUPSBHFGPS$FMFSSB

2 Hours

t$SFBUFOFX3"*%(SPVQTPOUIFBSSBZ t#JOE-6/TGSPNUIF3"*%(SPVQT t$SFBUFOFX4UPSBHF(SPVQTBOEBEE-6/T t"UUBDIJOHIPTUT 8JOEPXT -JOVY

Celerra Unified QuickStart: Basic Management Overview Celerra Manager Basics, CLARiiON Management Basics

Celerra Unified QuickStart: Provisioning for FC-connected hosts Fibre Channel Basics Overview, FC Host Connectivity to Unified Storage Platforms, Provisioning Storage for FC-connected Hosts, Host Access to Provisioned Storage

Celerra Unified QuickStart: Basic Implementation using Provisioning Wizards Provision Storage, Create CIFS Shares, Create NFS Exports, Create iSCSI LUNs, Test and Failback Blade Failover, Basic Troubleshooting

Celerra Unified QuickStart: Initial Initialization and Configuration using CSA Pre-installation Tasks, Initializing the Celerra

2 Hours

t1SFJOTUBMMBUJPOUBTLTGPSUIF$FMFSSB t,FZTUFQTPGUIF$FMFSSBJOTUBMMBUJPO t3FHJTUSBUJPOBOE$POmHVSF$POOFDU)PNF t5SPVCMFTIPPUJOH6OJmFEJOJUJBMJOTUBMMBUJPOT

2 Hours

t4VQQPSUFEDPOmHVSBUJPOTBOEPSEFSJOHPQUJPOT t.BOBHFNFOUGFBUVSFT JGBQQMJDBCMF

t"WBJMBCMFIBSEXBSFVQHSBEFT t*OTUBMMBUJPO

1 Hour

t.BKPSDPNQPOFOUTPGB6OJmFETZTUFN t1SPEVDUPQUJPOT 6OJmFE (BUFXBZ FUD

t6TFSJOUFSGBDFPQUJPOTGPSNBOBHJOH6OJmFE$FMFSSB t,FZUBTLTGPSJOTUBMMBUJPO

2 Hours

t*EFOUJGZUIFDPODFQUT BSDIJUFDUVSF UFSNJOPMPHZ BOEFOWJSPONFOUBMBTQFDUTPG/"4 using the Celerra t%FTDSJCF$FMFSSBGFBUVSFT GVODUJPOT BOE.BOBHFNFOUTPGUXBSFPGGFSJOHT t%JGGFSFOU$FMFSSB#VTJOFTT$POUJOVJUZPQUJPOTBOE#BDLVQTPMVUJPOT

Celerra Unified QuickStart:NS-120 Hardware Overview & Installation Hardware and Features, Supported Configurations and Upgrades, Unpacking and Cabling

Celerra Unified QuickStart: Product Installation and Configuration Overview Concepts of the Celerra Network Server, Unified Storage Installation Overview, Celerra Management Options

Celerra Foundations Celerra Architecture, Theory of Operations, Features and Functions, Business Continuity and Backup Solutions, Platforms, Benefits and Requirements

t6TFUIF1SPWJTJPOJOH8J[BSETUPPMUPDPOmHVSFUIF$FMFSSB t$*'4 X/FUXPSL

/'4 X/FUXPSL

J4$4* X/FUXPSL  8JOEPXT-JOVY

1 Hour

Celerra Unified QuickStart:NX4 Hardware Overview & Installation Hardware and Features, Supported Configurations and Upgrades, Unpacking and Cabling

t%PXOMPBE *OTUBMMBOEJNQMFNFOUUIF/BWJTQIFSF4FSWJDF5BTLCBS /45

t"EETUPSBHFUPUIF$-"3JJ0/ t3VO%JTL3FQMBDFNFOUVUJMJUZ

This training is available to Velocity partners free of charge through the Affiliate Enablement Center. Powerlink >> Training >> Velocity Affiliate Enablement Center

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

49

This curriculum provides education and an assessment test required for partners who wish to achieve a QuickStart Services designation in order to implement CLARiiON AX4-5 and CX4-120,240 storage systems in Windows environments. This curriculum is delivered in self-study e-Learning to eliminate the need for travel and to minimize the time away from your job.

e-Learning

CLARiiON AX4-5 and CX4-120,240 QuickStart Courses

Course Objectives CLARiiON CX4 Series QuickStart Assessment

CLARiiON QuickStart 05: Zoning and Event Monitor CLARiiON QuickStart 04: Host Attach CLARiiON QuickStart 03: Basic Management CLARiiON QuickStart 02: Array Installation and Initialization CLARiiON QuickStart 01: Hardware

10 Hours

PowerPath Foundations PowerPath terminology, features, architecture, theory of operations and management

1 Hour

Connectrix Foundations Storage connectivity overview, SAN architecture and components, SAN fabric topologies, EMC’s Connectrix range, securing a SAN, SAN management tools, IP-based SAN extension, SAN technical positioning

1 Hour

CLARiiON Foundations CLARiiON models and components, management options, features

2 Hours

t-JTUUIFIBSEXBSFGFBUVSFTPGUIF$-"3JJ0/$9BOE"94FSJFTTUPSBHFTZTUFNT t*OJUJBMJ[FBOEDPOmHVSFB$94FSJFT$-"3JJ0/ t1FSGPSNCBTJDNBOBHFNFOUPQFSBUJPOTPOB$94FSJFT$-"3JJ0/ t"UUBDIB8JOEPXTIPTUUPB$94FSJFT$-"3JJ0/JOB o Fibre Channel environment o iSCSI environment t$POmHVSF&WFOU.POJUPSBOEQFSGPSNCBTJDUSPVCMFTIPPUJOH

t%JTDVTTUIFGFBUVSFTBOECFOFmUTPG1PXFS1BUIJOBOPQFOTZTUFNTIPTUFOWJSPONFOU t&YQMBJOIPX1PXFS1BUIBDIJFWFTUSBOTQBSFOUSFDPWFSZPGIPTUUPTUPSBHFDIBOOFMT t$PNQPOFOUT TFSWJDFT BOE'$1SPUPDPMVTFEJOBTUPSBHFBSFBOFUXPSL t*EFOUJGZGBCSJDUPQPMPHJFTBOEEJGGFSFOUUZQFTPG$POOFDUSJYQSPEVDUT t&YQMBJOIPXUPTFDVSFB4"/VTJOHTFSJFTTQFDJmDTPMVUJPOT

t*EFOUJGZTVQQPSUFE$-"3JJ0/3"*%5ZQFT t*EFOUJGZ$-"3JJ0/EBUBJOUFHSJUZBOEBWBJMBCJMJUZGFBUVSFT t*EFOUJGZ$-"3JJ0/NBOBHFNFOUPQUJPOTBOETUPSBHFQSPWJTJPOJOHPCKFDUTT

This training is available to Velocity partners free of charge through the Affiliate Enablement Center. Powerlink >> Training >> Velocity Affiliate Enablement Center

50

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

This curriculum provides education and an assessment tests required for partners who wish to achieve a QuickStart Services designation in order to implement Data Domain products models 140 and 610.

Courses

e-Learning

Data Domain Installation, Implementation and Administration QuickStart Course Objectives End of course assessment

EMC Data Domain QuickStart Installation Installation preparation and safety precautions, rack mounting and cabling of controllers, powering up and performing initial software configuration, verifying connectivity, performing several follow-up configuration tasks

2 Hours

t1SFQBSFGPSJOTUBMMBUJPO XJUISFRVJSFEUPPMTBOETBGFUZQSFDBVUJPOT t*OTUBMMSBJMT BOESBDLTZTUFNIBSEXBSF t1FSGPSNJOJUJBMDPOmHVSBUJPOPG%BUB%PNBJOTZTUFNT t$POmHVSFOFUXPSLDPOOFDUJWJUZGPSBENJOJTUSBUJWFBDDFTT t7FSJGZJOUFSPQFSBCJMJUZXJUIDPOOFDUFEEFWJDFT t1FSGPSNBEEJUJPOBMDPOmHVSBUJPOUBTLTJOUIF&OUFSQSJTF.BOBHFS

End of course assessment

Data Domain Technology and Systems Introduction Data Domain In-line Deduplication, product overview, system capacities, common hardware features, and system differences, system login, management and licensing options overview, hardware redundancy, autosupports, alerts and file protection features

2 Hour

t-JTUUIFDIBMMFOHFTCFIJOEDPOWFOUJPOBMCBDLVQUFDIOPMPHZBOEEFTDSJCFIPXJOMJOF deduplication addresses them t%FTDSJCFUIFQSPEVDUGBNJMZPG%BUB%PNBJOTZTUFNTBOEEJTUJOHVJTIUIFEJGGFSFODF between Data Domain Appliances and Gateway Systems t%FTDSJCFUIFCBTJDGFBUVSFTPGUIF%BUB%PNBJO0QFSBUJOH4ZTUFNBOEMJTUUIFGPVS optional licenses available t%FTDSJCFTZTUFNEBUBQSPUFDUJPONFBTVSFTBOEMJTUUIFGPVSmMFTZTUFNEBUB protection measures that ensure customer data integrity t4IPXUIFDPNNPOOFUXPSLJOHMBZPVUTFNQMPZFEGPS%BUB%PNBJO4ZTUFNTBOEMJTU the common protocols supported

This training is available to Velocity partners free of charge through the Affiliate Enablement Center. Powerlink >> Training >> Velocity Affiliate Enablement Center

For new EMC Velocity Partners who will perform basic unified VNX storage platform installation using the VNX installation Assistant and Unisphere. Additional training beyond the foundation modules will be required to deploy Local / Remote / Application Protection software suites. This learning path provides eLearning based education and online assessment required for partners who setup VNX Series systems. This includes basic knowledge of the VNX Series architecture, theory of operations, features and functions, Local/Remote/Application Protection software suites; detailed knowledge on the rack stack, cable, power on, VNX Operating Environment microcode upgrades, FRU replacement and procedures; and basic Block and File based storage provisioning using the VNX Installation Assistant and Unisphere wizards.

e-Learning

VNX Series Implementation QuickStart Courses

Course Objectives Assessment

VNX Foundations Overview of VNX Family and Software Suites and Packs, VNX and VNXe Architecture and Theory of Operations, VNX Storage System Features, Storage Object Management with Unisphere, Managing SAN Copy

2.5 Hours

VNX Local Protection Suite Local Protection Suite Components, VNX SnapView, VNX SnapSure, RecoverPoint/SE CDP, VNX Local Protection Suite Use Cases

2.5 Hours

VNX Remote Protection Suite VNX Remote Protection Suite, VNX MirrorView, VNX Replicator & RecoverPoint/SE CRR

2.5 Hours

PowerPath Foundations PowerPath terminology, features, architecture, theory of operations and management

1 Hour

Connectrix Foundations EMC Connectrix B-Series, M-Series, and MDS-Series, EMC SAN Manager, Connectrix Manager, native switch management tools

1 Hour

VNX Application Protection Suite Replication Manager – overviewand features & functionality, Data Protection Advisor – overview and features & functionality

1 Hour

VNX Hardware Foundations VNX Series Architecture and Features, VNX Series Specifications, VNX Series Cabling, Introduction to SAS Drives

1 Hour

VNX Installation and Configuration Overview Cabling and configuring a VNX storage system, upgrading VNX software, installation tools and resources

1 Hour

t%FTDSJCFUIFBSDIJUFDUVSF UFSNJOPMPHZBOELFZGFBUVSFTPGUIF7/9BOE7/9FTFSJFT platforms and VNX VG2 and VG8 gateways t*EFOUJGZ7/9'BNJMZ%BUB*OUFHSJUZBOEBWBJMBCJMJUZGFBUVSFT BTXFMMBT7/9GBNJMZ management options and storage objects tIdentify VNX SnapView and SnapSure architecture, functions and theory of operation t*EFOUJGZ3FDPWFS1PJOU4&$%1BSDIJUFDUVSF GVODUJPOTBOEUIFPSZPGPQFSBUJPO

tDescribe VNX MirrorView/S and MirrorView/A architecture, theory of operation, and features tDescribe VNX Replicator & RecoverPoint/SE CRR architecture, theory of operation, and features t%JTDVTTUIFGFBUVSFTBOECFOFmUTPG1PXFS1BUIJOBOPQFOTZTUFNT host environment t&YQMBJOIPX1PXFS1BUIBDIJFWFTUSBOTQBSFOUSFDPWFSZPGIPTUUP storage channels t%FTDSJCFUIFBSDIJUFDUVSFBOELFZGFBUVSFTPGUIF$POOFDUSJY# . BOE.%44FSJFT switches and directors t-JTUBOEFYQMBJO&.$BOEOBUJWFTXJUDINBOBHFNFOUUPPMT tIdentify Replication Manager architecture, functions and theory of operations tIdentify Data Protection Advisor – Replication Analysis architecture, functions and theory of operations tDescribe VNX Series architecture, features and cabling tDescribe VNX Series Specifications – 5100, 5300, 5500, 5700 t%JTDVTT4"4%SJWFT tConfigure and cable a VNX Series storage system using the Unisphere Suite of tools and the IIG (Interactive Installation Guide) tUpgrade the software running on a VNX Series storage system tUse Unisphere wizards to create LUNs and assign them to an open systems host through a block-level SAN interface

VNX Block Storage Provisioning Using Unisphere Wizard Creating and allocating block-level storage

1 Hour

VNX File Provisioning using Installation Wizard Creating and exporting/sharing file systems

1 Hour

VNX Basic Maintenance Downloading and using the procedure generator, downloading and using Unisphere Service Manager, adding DAEs, adding and replacing disk drives

2 Hours

t6TF6OJTQIFSFXJ[BSETUPDSFBUFmMFTZTUFNTBOEBTTJHOUIFNUPBOPQFOTZTUFNT host through a file-level network interface tUse correct procedures to replace failed VNX FRUs tInterpret system log messages tInterpret Unisphere alerts tVerify correct hardware configuration of a VNX system

This training is available to Velocity partners free of charge through the Affiliate Enablement Center. Powerlink >> Training >> Velocity Affiliate Enablement Center

52

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Benefits any storage professional who is currently responsible for or is planning to be responsible for implementing and managing the Data Protection Advisor product. You will learn to implement and manage tasks related to the backup option of the Data Protection Advisor product.

e-Learning

Courses

Online ILT

Data Protection Advisor (DPA)

t*OTUBMMBOEDPOmHVSFUIFEJGGFSFOU%1"DPNQPOFOUT t.BOBHFUIFQSPEVDUUISPVHIUIF(6* t3VOBOEDVTUPNJ[FSFQPSUT

Data Protection Advisor for Backups Implementation and Management Overview, Installation, Configuration and Administration, Management, Advanced Administration and Troubleshooting

3 Days

EMC Data Protection Advisor Fundamentals Overview and positioning, architecture

Purchase Options Data Protection Advisor ValuePak CE-VALPAKDPA $3,300 Includes Online-ILT.

Course Objectives

2 Hours

t%FTDSJCF%BUB1SPUFDUJPO"EWJTPS"SDIJUFDUVSF t*EFOUJGZQMBUGPSNSFRVJSFNFOUT t%JTDVTTBQQMJDBUJPOBOEEFWJDFTVQQPSU t&YQMBJOIPXEBUBHBUIFSJOHXPSLT

Additional Training Data Protection Advisor Custom Reporting

20 TU

Online ILT

2 Days

This course teaches participants how to build custom reports with Data Protection Advisor, using DPA data sources and external data sources, operators, query nodes and external alerts. Pre-requisite DPA implementation and management exposure is mandatory as this course takes a deeper dive into the custom reporting subject.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

53

Network Configuration Manager Installation and System Administration EMC Ionix NCM overview, architecture and design, installation, configuration and discovery, common system administration tasks, command line interface, integration modules

Instructor-Led Training

Courses

Online ILT

Network Configuration Manager

2 Days

2 Days

3 Days

3 Days

e-Learning

Benefits any IT professional who installs, administers, or manages Network Configuration Manager solutions.

Course Objectives

t%FTDSJCFUIFCBTJDDBQBCJMJUJFTBOEBSDIJUFDUVSFPG&.$*POJY/$. t-JTUQMBUGPSNTVQQPSUBOETFDVSJUZDPOTJEFSBUJPOTGPSEFQMPZJOH&.$*POJY NCM t%FTDSJCFUIFEJTUSJCVUFEBOEDPNCP&.$*POJY/$.BSDIJUFDUVSFT t&YQMBJOUIFTJ[JOH TFDVSJUZ BOEQPSUDPOTJEFSBUJPOTGPSB&.$*POJY/$. implementation t-JTUUIFTUFQTUPJOTUBMM&.$*POJY/$.WJBDPNNBOEMJOFJOUFSGBDF  graphical user interface, and silent installation scripts t$POmHVSF&.$*POJY/$.GPSBOJOJUJBMOFUXPSLEJTDPWFSZ t$SFBUFBOEEJTDPWFSBOFUXPSL t%FTDSJCFDPNNPOTZTUFNBENJOJTUSBUJPOUBTLT

AND

Network Configuration Manager Application and Device Management EMC Ionix NCM console overview, network discovery, global environment, device management, editors, automation library and templates, automation library, compliance wizard, attributed model, workspaces and template merge, report advisor

tManage configuration and change management of devices in an EMC Ionix NCM Network t%FTDSJCFUIF"UUSJCVUFE.PEFMBOE.VMUJ$POmHVSBUJPO t$SFBUFBOEFOGPSDFOFUXPSLQPMJDJFT t%FUFSNJOFEFWJDFTUBUFVTJOHEFWJDFQSPQFSUJFT tManage devices using the Config Editor, Configlet Editor, Command Editor, and Interface Editor t6TF&.$*POJY/$.UPSPMMDSFEFOUJBMTPOOFUXPSLEFWJDFT t$SFBUF"UUSJCVUFE2VFSJFTBOE$PNQMJBODF5FTUT tUse the EMC Ionix NCM Event Manager to monitor network system, security, and device events t$SFBUFBOE&OGPSDF/FUXPSL1PMJDJFT t6TF&OHJOFFSJOH8PSLTQBDFTUPQMBODIBOHFTUPBOFUXPSLDPOmHVSBUJPO tConfigure Voyence Report Advisor and run reports on the state of the network

Network Configuration Manager PCI Advisor Overview PCI Advisor overview and architecture, installation, reporting options

2 Hours

Network Configuration Manager Network Advisor Technical Overview

2 Hours

NCM Reporting Structure, accessing and navigating Report Advisor, Reports

tDescribe the purpose of PCI Advisor t&YQMBJOIPXUPJOTUBMM1$*"EWJTPS t-JTUUIFLFZDPNQPOFOUTPG1$*"EWJTPS t%FTDSJCFIPXUPBEBQU1$*"EWJTPSUPJOEJWJEVBMFOWJSPONFOUT t%FTDSJCFUIFSFQPSUJOHPQUJPOTPGGFSFECZ1$*"EWJTPS t%FTDSJCFUIF/FUXPSL$POmHVSBUJPO.BOBHFSSFQPSUJOHBSDIJUFDUVSF t&YQMBJOUIFQVSQPTFPG/$.3FQPSU"EWJTPS t-JTUUIF"EWJTPSZ4FSJFTQMVHJOTBWBJMBCMFGPS3FQPSU"EWJTPS t%FTDSJCFQSJWBUFBOEQVCMJDSFQPSUTBOEEBTICPBSET t&YQMBJOIPXUPDVTUPNJ[F1SFNBEFSFQPSUT t%FTDSJCFIPXUPNBLFBO"E)PDSFQPSU

Purchase Options The courses listed above can be purchased individually with a subscription, Training Units, or Credit Card

54

EMC Education Services

|

Partner Education Catalog

|

May 2012

|

For the latest information visit http://education.EMC.com.

Courses

e-Learning

RSA enVision

Video InstructorLed Learning

Benefits Sales Engineers who position and demonstrate RSA products; as well as resolve technical questions about RSA products, and Services Professionals and Consulting Engineers who work with installation and customizing solutions for customers.

Course Objectives RSA enVision Service exam: Foundation-Level (050-RSAENVSF01) t&YQMBJOUIFCBTJDBSDIJUFDUVSFBOEJOUFHSBUJPOPG34"FO7JTJPOJOBOFOUFSQSJTF environment t%FTDSJCFUIFLFZTUFQTJOJOTUBMMBUJPOBOEDPOmHVSBUJPOPGUIFQSPEVDU t%FTDSJCFIPXUPDPMMFDUEBUBBOENBOBHFFWFOUT t&TUBCMJTIQBSBNFUFSTGPSEBUBRVFSJFTUPSFUSJFWFEBUBGPSBOBMZTJT t$SFBUFEFGBVMU DVTUPNBOECJOESFQPSUT t&TUBCMJTIWJFXTGSPNXIJDIBMFSUTDBOCFUSJHHFSFEBOEJEFOUJGZDPSSFMBUFESVMFTGPS time sensitive alerts t$SFBUFXBUDIMJTUT FWFOUUSBDFTBOEUBTLTUPBOBMZ[FEBUB t.BOBHFWVMOFSBCJMJUJFTBOEBTTFUT t%FTDSJCFIPXUPDSFBUFBOFXEFWJDFVTJOH6%4

RSA enVision Product Fundamentals - Video-ILT This course provides a background to the RSA enVision product as well as information for installing, configuring and operations important to demonstrations and planning proof-of-concepts. Students learn the essentials of product positioning and solutions, architecture and infrastructure, event management and alerting and reporting functions. Students learn how to initially install and set up an RSA enVision appliance and work through several hands-on exercises to configure and customize the event capture and reporting functions. Students also learn the essentials of developing support for new source devices through the Universal Device Support (UDS) utility.

24 Hours

RSA enVision SureStart Service Offering Training You should complete RSA enVision Product Fundamentals before taking this course. This course will illustrate SureStart Services; the planning, design, usage, implementation, testing, and closing out of the TS Kit. The SureStart customer profile is described as well as how to identify and qualify key contacts. If you are a partner or in a pre-sales role you should have completed the Technical Certification requirements. If you are in a sales role or a partner selling services, you should have completed the Sales Authorization requirements.

1 Hour

t$POEVDUUIFQSFTBMFTBDUJWJUJFTGPSBOFO7JTJPO4VSF4UBSU&4PS-4FOHBHFNFOU t.BOBHFFO7JTJPO4VSF4UBSU&4PS-44FSWJDF&OHBHFNFOU t%FTJHOBOEJNQMFNFOUFO7JTJPO4VSF4UBSU&4PS-44FSWJDF4PMVUJPO t$PNQMFUFFO7JTJPO4VSF4UBSU&4PS-45FTUJOHBOEQSPWJEFB'VODUJPOBM0WFSWJFX

RSA enVision Advanced Technical Selling Due to the advanced nature of this course, the learner should have completed Introduction to the Security Information and Event Management (SIEM) Marketplace and Introduction to Selling RSA enVision and the RSA enVision Product Fundamentals courses. This course will delve into enVision demonstration best practices, the logical and physical architectures, customer use cases, the competitive landscape, and will explain the RSA POC process in depth

5 Hours

RSA enVision Basic Troubleshooting This course offers training on how to resolve common issues with RSA enVision 4.0. This course assumes that the student has attended the RSA enVision Product Fundamentals course or has equivalent operations experience with RSA enVision – operations are not covered as part of this course. This course is delivered in a self-contained online format with slides, speaker notes with audio as well as examples and demonstrations of reporting and alerting best practices. The course can also be printed for further study. The subject matter in this course, along with RSA enVision Product Fundamentals course, prepares students for the RSA enVision Certified Systems Engineer certification.

4 Hours

RSA enVision Reporting and Alerting Best Practices This course offers training on the most efficient and effective ways to utilize the reporting and alerting functions of RSA enVision 4.0. This course assumes that the student has attended the RSA enVision Product Fundamentals course or has equivalent operations experience with RSA enVision – operations are not covered as part of this course. This course is delivered in a self-contained online format with slides, speaker notes with audio as well as examples and demonstrations of reporting and alerting best practices. The course can also be printed for further study. The subject matter in this course, along with RSA enVision Product Fundamentals course, prepares students for the RSA enVision Certified Systems Engineer certification.

4 Hours

t%FTDSJCFUIFNBSLFUGPSFO7JTJPO UIFFO7JTJPOTPMVUJPO BOEUIFDPNQFUJUJWF landscapes t&YQMBJOUIFFO7JTJPOTPMVUJPOUPZPVSDVTUPNFSVTJOHUIFMPHJDBMBOEQIZTJDBM architecture as a tool to frame the product’s key differentiators t*EFOUJGZBUMFBTUUISFFQMBOOJOHDPOTJEFSBUJPOTPGUIFTPMVUJPOJOUIFDVTUPNFS environment including: design, implementation, and integration t%FTDSJCFCFTUQSBDUJDFTUPEFNPOTUSBUFLFZDVTUPNFSVTFDBTFT t%FTDSJCF34"T1SPPGPG$PODFQU 10$ QSPDFTT t*EFOUJGZDPNNPOJOTUBMMBUJPOJTTVFT t*EFOUJGZDPNNPODPMMFDUJPOJTTVFT t%FTDSJCFUSPVCMFTIPPUJOHUPPMTBOEQSPDFTTFTUIBUDBOCFVTFEUPSFTPMWFDPMMFDUJPO issues t%FTDSJCFIPXUPDPOmHVSFBOESFTPMWFJTTVFTXJUI34"FO7JTJPOTFSWJDFT tEFOUJGZBOESFTPMWFSFQPSUJOHBOEBMFSUJOHJTTVFT t5SPVCMFTIPPUQSPCMFNTXJUIRVFSJFT t%FTDSJCFIPXUPPQUJNJ[FUIFFO7JTJPOFOWJSPONFOU t*EFOUJGZPOHPJOHNBJOUFOBODFUBTLT t%FTDSJCFUIFSFDPNNFOEFEQSPDFTTGPSJEFOUJGZJOHBOESFTPMWJOHJTTVFT t*EFOUJGZIPXUPFOIBODFQFSGPSNBODFPGSFQPSUT t%FTDSJCFUIFBEWBOUBHFTPGWBSJBCMFTBOEXBUDIMJTUT t%FTDSJCFUIFSFDPNNFOEFEQSPDFTTGPSDSFBUJOHSFQPSUT t%FUFSNJOFUIFBQQSPQSJBUFUBCMFGPSFBDISFQPSU t*EFOUJGZNFUIPETUPJODSFBTFUIFFGGFDUJWFOFTTPGBMFSUT t%FTDSJCFIPXUPQMBOGPSBDPSSFMBUFEBMFSU t%FTDSJCFUIFBEWBOUBHFTPGPVUQVUBDUJPOTBOEUFNQMBUFT t*EFOUJGZXIFOUPVTFB#BTFMJOF t%FTDSJCFIPXUPEFCVHBSVMF t%FTDSJCFIPXUPVTFDPOmEFODFMFWFMmMUFSJOH%FTDSJCFWBSJBCMFT DBDIFEWBSJBCMFT and multithreading t%FTDSJCFIPXTFWFSJUZMFWFMTBGGFDUBMFSUT t*EFOUJGZUIFBEWBOUBHFTPGVTJOHXBUDIMJTUTJOBMFSUT t%FTDSJCFIPXUPJOUFHSBUFBTTFUJOGPSNBUJPOJOUPBOBMFSU

Purchase Options RSA enVision Video ValuePak CE-RSA-ENVVID $1,980

Pricing shown reflects partner discount. For details on purchase options see page 74.

Includes Video-ILT.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

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Video InstructorLed Learning

RSA Data Loss Prevention Courses

e-Learning

Benefits Sales Engineers who position and demonstrate RSA products; as well as resolve technical questions about RSA products, and Services Professionals and Consulting Engineers who work with installation and customizing solutions for customers.

Course Objectives RSA Data Loss Prevention Service exam: Foundation-Level (050-RSADLPSF01) t%FTDSJCFUIF/FUXPSL %BUBDFOUFS BOE&OEQPJOUDPNQPOFOUTUIBUDPNQSJTFUIF34" Data Loss Prevention (DLP) Suite. t*OTUBMMBOEDPOmHVSFUIF-JOVY"QQMJBODFTBOEUIF8JOEPXTTFSWFSTUIBUBSFQSPWJEF the infrastructure needed for the RSA DLP Suite t$SFBUFTJNQMFQPMJDFTVTJOHUIFTVQQMJFEUFNQMBUFT BOENPSFBEWBODFEQPMJDFT without use of templates. t%FTDSJCFUIFUPPMT BOEQSPDFTTPGDSFBUJOHDVTUPN$POUFOU#MBEFT t*OTUBMMBOEEFQMPZUIF34"%-1%BUBDFOUFSDPNQPOFOUT&OUFSQSJTF$PPSEJOBUPS 4JUF Coordinator, Grid Workers, Scan Groups, and Agent Groups. t%FTDSJCFIPX3FQPTJUPSZ4DBO(SPVQTBSFVTFEJO%-1 t%FTDSJCFIPXUIF*ODJEFOUBOE&WFOUXPSLnPXJTIBOEMFEJO&OUFSQSJTF.BOBHFS t%FQMPZCPUIUIFTDBOBOEFOGPSDFNFOUBHFOUTUPVTFUIFGFBUVSFTPG34"%-1 Endpoint. t%FTDSJCFIPX34"%-1DBOmOHFSQSJOUEPDVNFOUT BOE%BUBCBTFTUPmOETFOTJUJWF

RSA Data Loss Prevention Product Fundamentals - Video-ILT This course offers training on the architecture, installation and configuration of RSA Data Loss Prevention (DLP) Suite components. The course contents are designed to provide fundamental product information to form a basis for presenting the RSA Data Loss Prevention Suite to customers, provide a conceptual background for further training, and to offer technical grounding for working with the product line. The subject matter in this course prepares students with the classroom component recommended for the RSA Data Loss Prevention (DLP) Systems Engineer Certification.

24 Hours

RSA Data Loss Prevention Advanced Technical Selling Due to the advanced nature of this course, the learner should have completed Introduction to the Security Information and Event Management (SIEM) Marketplace and Introduction to Selling RSA enVision and the RSA enVision Product Fundamentals courses. This course will delve into enVision demonstration best practices, ; the logical and physical architectures; customer use cases, the competitive landscape, and will explain the RSA POC process in depth.

5 Hours

RSA Data Loss Prevention SureStart Services Training This course provides students with the knowledge and skills required to perform a SureStart Service for the RSA Data Loss Prevention suite. Students will learn how to position a SureStart, identify risks and opportunites, review the components of a SureStart, identify customer and RSA responsibilities, and identify allowable configurations for a SureStart.

2 Hours

RSA Data Loss Prevention Troubleshooting This course provides students with the knowledge and skills required to perform basic troubleshooting of the RSA Data Loss Prevention suite. Students will learn how to solve common problems as well as locate information and documentation for DLP Network, DLP Datacenter, and DLP Endpoint.

2 Hours

t%FTDSJCFUIF%-1TPMVUJPOBOEJUTCFOFmUTUPUIFDVTUPNFS t%JTDVTTUIFUFDIOJDBMNBSLFUJOHTUSBUFHZGPSUIF%-1TPMVUJPOBOEUIFDPNQFUJUJWF landscape t%JTDVTT%-1TMPHJDBMBOEQIZTJDBMDPNQPOFOUT t%FTDSJCFIPX%-1XPSLT t%JTDVTTQMBOOJOH EFTJHO JNQMFNFOUBUJPO BOEJOUFHSBUJPODPOTJEFSBUJPOT t%FTDSJCFCFTUQSBDUJDFTUPEFNPOTUSBUFLFZDVTUPNFSVTFDBTFT t%FTDSJCF34"T1SPPGPG$PODFQU 10$ QSPDFTT t1SPWJEFBOPWFSWJFXPGUIF4VSF4UBSU4FSWJDF0GGFSJOH t*EFOUJGZDVTUPNFSBOE34"SFTQPOTJCJMJUJFT t*EFOUJGZPQQPSUVOJUJFTGPSB4VSF4UBSU4FSWJDF t%FUFSNJOFUIFBQQSPQSJBUFTFSWJDFEVSBUJPO t3FWJFX'JYFE#JE'FFT t*EFOUJGZBMMPXBCMFDPOmHVSBUJPOTGPSB4VSF4UBSU t-JTUBOESFWJFXUIF34"%-14VSF4UBSU5FDIOPMPHZ4PMVUJPOT,JUDPNQPOFOUT t4PMWFDPNNPOQSPCMFNTBOEQFSGPSNCBTJDUSPVCMFTIPPUJOHGPS34"%-1&OUFSQSJTF Manager, RSA DLP Network, RSA DLP Datacenter and RSA DLP Endpoint t3FWJFXMPHmMFTVTFEGPSFBDI34"%-14VJUFQSPEVDU t-PDBUFEPDVNFOUBUJPOGPSFBDI34"%-14VJUFQSPEVDU

Purchase Options RSA Data Loss Prevention Video ValuePak CE-RSA-ENVDLP $1,980 Includes Video-ILT.

Pricing shown reflects partner discount. For details on purchase options see page 74.

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EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

Courses

Online ILT

VMware

Instructor-Led Training

Derive maximum value from your virtualized information infrastructure by investing in VMware education and certification. You will learn to install, configure, secure, and analyze the VMware suite of server virtualization technology. Prepare to become a VMware Certified Professional (VCP).

VMware vSphere: What’s New [5.0] Introduction to VMware vSphere 5.0, virtual machine management, network management, storage management, scalability, high availability, new VMware vSphere deployment alternatives

2 Days

2 Days

5 Days

5 Days

VMware vSphere: Install, Configure, Manage Virtual machines, VMware vCenter Server, configure and manage virtual networks and manage vSphere storage, virtual machine management, access and authentication control, resource management and monitoring, data protection, high availability and fault tolerance, scalability, patch management, installing VMware vSphere 5 components

Course Objectives

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VMware vSphere: Troubleshooting Course Introduction, ESXi Command-Line Troubleshooting Methods, ESX, ESXi, and vCenter Server Log Files, Network Troubleshooting, Management Troubleshooting, vMotion Troubleshooting, VMware Infrastructure Troubleshooting, vSphere 4 DRS Cluster Troubleshooting

4 Days

1 Day

1 Day

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1 Day

1 Day

t6TJOH)PTU1SPmMFTUPLFFQ&49&49JIPTUTVOJGPSNMZDPOmHVSFEBOENBOBHF compliance t$POmHVSJOH7.XBSF%34DMVTUFSTXJUIOPOEFGBVMUPQUJPOTBOEEJTUSJCVUFEQPXFS management

3 Days

3 Days

t6TFW4QIFSFUPPMTUPNPOJUPSUIFQFSGPSNBODFPG&49&49JIPTUT t%JBHOPTFQFSGPSNBODFQSPCMFNTSFMBUJOHUP$16 NFNPSZ OFUXPSL BOETUPSBHFPO an ESX/ESXi host t%JTDVTTIPXUPBDIJFWFBOPQUJNBMWJSUVBMNBDIJOFDPOmHVSBUJPO

3 Days

3 Days

t*EFOUJGZEFTJHOHPBMT SFRVJSFNFOUT BOEDPOTUSBJOUT t*EFOUJGZVTFGVMJOGPSNBUJPOGPSNBLJOHEFTJHOEFDJTJPOT t3FDPHOJ[FBOEBOBMZ[FCFTUQSBDUJDFSFDPNNFOEBUJPOT t"OBMZ[FBMUFSOBUJWFEFTJHODIPJDFs

2 Days

2 Days

3 Days

3 Days

2 Days

2 Days

VMware vSphere: Manage Availability Business Continuity, Virtual Machine Clustering, VMware High Availability Clusters, VMware Fault Tolerance, VMware vCenter Server Heartbeat

VMware vSphere: Manage Scalability Thin Provisioning, Host Profiles, VMware Distributed Resource Scheduler Clusters, VMware vCenter Linked Mode, VMware ESX Scripted Installation

VMware vSphere: Manage and Design for Security Security in a Virtual Environment, Secure Virtual Networking, Protecting the Management Environment, Protecting VMware ESX/ESXi Host Systems, Hardening Virtual Machines, Configuration and Change Management

VMware vSphere: Design Workshop Design process overview, ESX/ESXi host design, vSphere virtual datacenter design, vSphere network design, vSphere storage design, virtual machine design, management and monitoring design, design workshop

VMware vSphere: Automation with vSphere PowerCLI Introduction to vSphere PowerCLI, Automating ESX Host Configuration, Virtual Machine Provisioning, Configuration, and Protection, Automating Cluster Operations, Automating Reporting

tAutomate VMware® ESX™ configuration

VMware View Install, Configure, Manage VMware View Overview, View Connection Server, View Desktops, Client Options, Managing View Manager, Linked Clones, Unified Access, Virtual Printing, View Security Server, View Replica Server, VMware ThinApp, Sizing and Best Practices

VMware Site Recovery Manager SRM Overview, Introduction to Disaster Recovery, SRM Planning, SRM Installation, Array Managers, Inventory Mappings ,Protection Group, Recovery Plans, SRM Alarms and Site Status, Troubleshooting, Failover Testing and Failover, Failback (Our recommended prerequisite to attend this course is “VMware Infrastructure 3: Install and Configure”

t6TFUIFW4QIFSF$MJFOUBOEUIF7.XBSFW4QIFSF.BOBHFNFOU"TTJTUBOU W."  appliance to configure or diagnose and rectify problems t$SFBUFBOEVTFBOFUXPSLTOJGGFSUPDBQUVSFBOEEJTQMBZWJSUVBMTXJUDIOFUXPSLUSBGmD

t"VUPNBUFUIFQSPWJTJPOJOHPGWJSUVBMNBDIJOFT t"VUPNBUFDMVTUFSPQFSBUJPOTBOESFQPSUJOH

t$POmHVSFBVUIFOUJDBUJPOVTJOHEFWJDFTTVDIBTTNBSUDBSETPSDSZQUPHSBQIJD authentication fobs t6TF7.XBSF7JFX$PNQPTFSUPCVJMEBOENBOBHF-JOLFE$MPOFWJSUVBMEFTLUPQT

t$SFBUFBEJTBTUFSSFDPWFSZXPSLnPXGPSZPVSWJSUVBMNBDIJOFTVTJOH43. t$POmHVSF43.TUPSBHFSFQMJDBUJPOBEBQUFST t$POmHVSF43.QSPUFDUFEBOESFDPWFSZTJUFTBOEBSSBZNBOBHFST t%FmOF43.JOWFOUPSZNBQQJOHT t$SFBUFBOEUFTU43.SFDPWFSZQMBOT

Purchase Options The courses listed above can be purchased individually with a subscription, Training Units, or Credit Card

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

57

Purchase Options and Delivery Modes Purchase Options: Training Units—Training Units are prepaid EMC education currency, which is added into your company’s training account and shared by your organization’s employees. Training Units are the most flexible purchase option available and are valid for one year from the date of purchase. EMC Partners receive a standard 15 percent discount. CE-TU0001

1 Training Unit

$100

CE-TU0100

100 Training Units

$10,000

CE-TU0050

50 Training Units

$5,000

CE-TU0110

110 Training Units

$11,000

CE-TU0055

55 Training Units

$5,500

CE-TU0250

250 Training Units

$25,000

Individual Subscriptions—Individual subscriptions provide access to the entire EMC training library for one full year. Subscriptions are the ideal way to purchase training for those striving to accelerate readiness in one or more specializations, as well as those pursuing EMC Proven Professional certification. Individual Subscriptions are valid for one (1) year from date of activation with activation not to exceed 60 days from the invoice date. All pricing is pre-discounted, negotiate additional discounts by purchasing corporate training subscriptions for ten or more students. CE-SUBPNR01

Partner Subscription—1 person, 1 year

$8,500 USD

CE-SUBPNR02

Partner Subscription—1 person, 2 years

$15,000 USD

CE-SUBCUSeV

V-Subscription—1 person, 1 year

$ 5,000

CE-SUBCUSELN

e-Subscription—1 person, 1 year

$ 2,000

ValuePaks and Video ValuePaks—Remove the guesswork from purchasing education. ValuePaks are aligned to our Learning Paths, which are already aligned to EMC Products and Technologies. A ValuePak contains a blend of e-Learning courses and up to five days of Instructor Led Training (ILT). A Video Value Pak contains a blend of e-Learning courses and Video Instructor Led Training (Video ILT). ValuePaks are valid for one year from the date of purchase and are assigned to a named individual at the time of activation (registration). All pricing is pre-discounted. Onsite—If you have eight or more employees taking the same course, consider a custom onsite offering. We deliver our instructor-led training experience to your site or at a nearby EMC facility. Contact EMC Education Services or ask for Technical Training Consultants through your account representatives for more information. EMC Partners receive a standard 15 percent discount. One year subscriptions hold a maximum attainable value of $25,000 USD, based on the list price represented in the EMC Education Services online catalog. Subscription options do not apply to Content Management, or RSA.

Delivery Modes The key advantage of blended learning is flexibility. Choose the learning mode that best fits your learning style, time constraints, and budget. Video Instructor-Led Training (Video-ILT)—Top-instructor-delivered, InstructorLed Training (ILT), packaged in a convenient CD-ROM/DVD-ROM format, with an intuitive navigation menu. Lecture content, lab exercises, and student materials are identical to the ILT. Instructor-Led Training (ILT)—Traditional classroom training, with hands-on labs or case-studies, delivered at one of our many training centers worldwide, by a highly qualified EMC instructor. Online Instructor-Led Training (Online ILT)—A real-time interactive training experience where students participate online to access the instructor-led virtual classroom. Lecture, discussion, questions and answers, and lab exercises make this a rich and flexible training experience. e-Learning—Self-paced training, generally one to three hours which can be accessed directly over the Internet or downloaded to your PC for use at your convenience. Also includes downloadable and printable student guides that can be taken anywhere, anytime. 58

EMC Education Services

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Partner Education Catalog

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May 2012

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For the latest information visit http://education.EMC.com.

EMC Proven Professional Certifications for Content Management Becoming an EMC Proven Professional validates your expertise in the latest EMC technology and solutions. Tracks supporting content management solutions are now part of the industry recognized storage and information management EMC Proven Professional program. EMC Proven Professional certification brings powerful benefits to individuals and the companies for which they work. As part of the EMC Proven Professional Program, the Information Intelligence Group offers certifications for technical Roles as well as specific Products and Technologies.

Role specific certifications are available in four tracks: Associate EMCPA— Ideally suited for IT professionals who are familiar with the basic requirements of an enterprise content management system. This certification acknowledges knowledge and comprehension in the basic operations of the Documentum Content erver platform.

Application Developer EMCApD — Ideally suited for application developers with responsibility for customizing or developing applications using various EMC software API and integrating EMC software applications and toolsets with other applications.

System Administrator EMCSyA — Ideally suited for system administrators with responsibility for installing, configuring, maintaining, troubleshooting, and optimizing the performance of various EMC software systems.

Technology Architect EMCTA — Ideally suited for systems or application architects with responsibility for preparing the architecture of an enterprise content management solution based on business requirements.

Product/Technology specific certifications are available for our Captiva, Document Sciences, and SourceOne Families

For up-to-date information on Content Management Certifications, please visit http://mylearn.EMC.com.

EMC Education Services | Partner Education Catalog | May 2012 | For the latest information visit http://education.EMC.com.

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EDUCATION SERVICES VIRTUAL LABS (ESVL) The Education Services Virtual Labs are actual lab configurations that are accessed via our Virtual Data Center (VDC) technology for the purpose of lesson review, skills enhancement and self-directed product knowledge refresh. The ESVL is for EMC partners that have attended Education Services training and would like to enhance or refresh their product knowledge. Schedule a session today! http://education.EMC.com (Partner login required)

VISIT US ON FACEBOOK AND TWITTER Make sure to visit us online to: t t t Scan with a QR code reader to connect with us on Facebook

Connect with the EMC Proven Professional community Participate in forums and discussions; get your questions answered Keep up-to-date with new releases and courses based on new or updated EMC technology

Like Us on Facebook! facebook.com/ProvenProfessional

Follow Us on Twitter twitter.com/EMCProven

Industry Awards for EMC Training

EMC has ranked in Training magazine’s Top 125 for the past five consecutive years—a ranking of organizations that excel at employee training and development.

The STAR Awards recognize technology companies that display exceptional leadership, innovation, and commitment in developing and implementing best practices.

CONTACT US

INTERNATIONAL

Engage your local Education Services Consultants for local pricing information.

[email protected] +44 208 758 6080 (UK) +49 6196 4728 666 (Germany)

Online: Email: Phone:

http://education.EMC.com [email protected] +1 888 362 8764 (US)

[email protected] +61 2 9463 0000 (ANZ) +65 6333 6200 (South Asia) [email protected] +81 44 520 9830 (Japan)

EMC was #8 on the list of industry-leading organizations out of more than 200 applicants. Other companies in the LearningElite “Top 10” include AT&T, General Mills, and McDonald’s Corp.

[email protected] +82 22125 7750 (Korea) [email protected] +91 80 6737 5064 (India) [email protected] +86 10 8438 6593 (Greater China) [email protected] +55 11 5185 7138 (Latin America)

EMC2, EMC, EMC Centera, EMC ControlCenter, EMC LifeLine, EMC OnCourse, EMC Proven, EMC Snap, EMC SourceOne, EMC Storage Administrator, Acartus, Access Logix, AdvantEdge, AlphaStor, ApplicationXtender, ArchiveXtender, Atmos, Authentic Problems, Automated Resource Manager, AutoStart, AutoSwap, AVALONidm, Avamar, Captiva, Catalog Solution, C-Clip, Celerra, Celerra Replicator, Centera, CenterStage, CentraStar, ClaimPack, ClaimsEditor, CLARalert, CLARevent, CLARiiON, ClientPak, Codebook Correlation Technology, CodeLink, Common Information Model, Connectrix, CopyCross, CopyPoint, Co-StandbyServer, Dantz, DatabaseXtender, Digital Mailroom, Direct Matrix, Direct Matrix Architecture, DiskXtender, DiskXtender 2000, Document Sciences, Documentum, EDM, eInput, E-Lab, EmailXaminer, EmailXtender, Enginuity, eRoom, Event Explorer, FarPoint, FirstPass, FLARE, FormWare, Global File Virtualization, Graphic Visualization, HighRoad, InfiniFlex, InfoMover, Infoscape, InputAccel, InputAccel Express, Invista, ISIS, Max Retriever, MediaStor, MirrorView, Mozy, MozyEnterprise, MozyHome, MozyPro, Navisphere, NetWorker, nLayers, OnAlert, OpenScale, PixTools, Powerlink, PowerPath, PowerSnap, QuickScan, Rainfinity, RepliCare, RepliStor, ResourcePak, Retrospect, SafeLine, SAN Advisor, SAN Copy, SAN Manager, SDMS, Smarts, SnapImage, SnapSure, SnapView, SRDF, StorageScope, SupportMate, SymmAPI, SymmEnabler, Symmetrix, Symmetrix DMX, TimeFinder, UltraFlex, UltraPoint, UltraScale, Viewlets, Virtual Matrix, Virtual Matrix Architecture, Virtual Provisioning, VisualSAN, VisualSRM, VMAX, Voyence, VSAM-Assist, WebXtender, where information lives, xPression, and xPresso are registered trademarks or trademarks of EMC Corporation in the United States and other countries. Data Domain is a registered trademark of Data Domain, Inc. RSA and RSA enVision are registered trademarks of RSA Security Inc. VMware, vSphere, ad View are registered trademarks of VMware, Inc, in the United States and other jurisdictions. ITIL® is a Registered Trade Mark and a Community Trade Mark of the Office of Government Commerce and is Registered in the U.S. Patent and Trademark Office. All other trademarks used herein are the property of their respective owners.© Copyright 2004, 2010,2012 EMC Corporation. All rights reserved. Published in the USA. 05/12 Brochure H1186.25

EMC Corporation Hopkinton, Massachusetts 01748-9103 1-508-435-1000 In North America 1-866-464-7381 www.EMC.com