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CONTENTS Technology Survey Infograph Executive Summary Global Results United States Results
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
WELCOME
Who are today’s disruptors? Who are the disrupted? You are. I am. We all are. At a time when technology is enabling and accelerating innovation for businesses of all sizes and in every part of the world, we all are running head-on into disruptive innovation. At the same time, we all have opportunities to disrupt. It’s the beauty and the challenge of technology. It takes you places, but you can’t stop. You have to keep moving. With textbook industry disruptors like Amazon and eBay facing powerful challenges from emerging and bold disruptors such as Alibaba, it’s easy to see how one day you’re a disruptor and the next day you might be the disrupted. In this year’s Harvey Nash Technology Survey, you’ll see the signs of disruption everywhere. IT professionals are are using their skills for their own entrepreneurial gains. Admiration and high expectations for tech-led disruptors like Uber, airbnb and Tesla are widespread. At the same time, security breaches are on the rise and technology skills are in high demand. It’s more evidence that the faster technology pushes us forward the more we have to do to stay on the winning side of innovation. In this report, you will read about technology innovations and personalities. You’ll explore career prospects, security breaches and failed projects. It is Harvey Nash's hope that the insights inside this year's technology survey provide valuable perspectives and open your eyes to the many opportunities of a marketplace of disruptors, disruptings and the disrupted. Sincerely,
Bob Miano President & CEO Harvey Nash USAPAC
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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EXECUTIVE SUMMARY
Borderless Technology Technology enables organizations to work more effectively across borders and encourages technology professionals to develop global careers. Almost one-third (30 percent) of technology professionals do not work in the countries where they were born. Switzerland has the highest proportion of technology workers who work outside the country of their birth, while Australia and Germany also have more than 30 percent of their technology workforce sourced from overseas.
Technology Skills A wide array of technology skills are in demand by hiring managers with hiring intent up on previous years. The U.S. leads the rest of the world in technology hiring expectations (51 percent will increase headcount in the next 12 months). Asia Pacific is second (48 percent will increase headcount in the next 12 months), and 44 percent of European hiring managers will grow their technology teams in the next 12 months.
Technology Careers For the third year in a row, the proportion of technology professionals employed on a full-time and permanent basis has risen — this year to 65 percent — as the global economy continues to improve, with organizations growing more confident in making longerterm employment commitments. Almost one-third of technology professionals (29 percent) are actively looking and applying for roles, the same percentage active last year.
Entrepreneurial Hacking More than half of all technology professionals (51 percent) have used their skills for entrepreneurial purposes, either to build a business, create a startup or innovate a new product. Mobile technologies and Cloud innovation remain the top two technologies in which professionals in the sector expect to be investing their time and budgets over the next five years, with Big Data Analytics a close third.
Global Influencers Google strengthens its dominant global position with 61 percent of technology professionals crediting it as the most influential global technology company, up from 47 percent last year and far ahead of all other challengers. Samsung, Amazon, Microsoft and Apple were rated “valuable to mankind.” Respondents were less enthusiastic about Facebook.
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
EXECUTIVE SUMMARY
Next Big Thing The Next Big Thing will be driven by Big Data Analytics, Cloud, eHealth, Mobile and Wearable technologies, according to technology professionals. Technology-led startup companies, such as Uber, Oculus, Twitter, airbnb and Tesla, have the admiration of the respondent community. Regionally, Asia Pacific is the most positive about future innovation occurring; Europe is more positive than the global average, while the U.S. — surprisingly — is the least optimistic about its innovation future.
Technology Projects
The proportion of technology professionals working on Big Data Analytics projects has increased (from 36 percent last year to 40 percent today). However, only one in five (20 percent) are seeing satisfactory results from their Big Data investment, unchanged from last year. Open Source technologies have been heavily adopted by more than one-third of technology professionals, but more than half (58 percent) say they feel their technology infrastructure is more exposed as a result of adopting it.
Technology Security Over half of all technology professionals have been personally hacked in recent years. There has also been a noticeable six percentage point increase in the proportion of organizations being hacked during the past 12 months. Cyber Security remains a distant fourth-tier technology priority, behind Mobile, Cloud and Big Data concerns. With security breaches increasing, it is surprising that there is not more focus in this area.
Technology People Technology people are logical, self-reliant and less prone to extroversion. That may be the stereotype, but it is also the way technology professionals rate their own personalities. Almost two-thirds of respondents (65 percent) believe they are highly logic driven, while a majority also consider themselves self-reliant and open to change. Only 14 percent would portray their own personalities as socially extroverted. Almost half (48 percent) of technology professionals describe themselves as a “geek.” Of those, 86 percent take pride in their “geekiness.”
Diversity More technology professionals are aware of diversity programs, compared to last year. However, there is still a large proportion (71 percent) that says they are not aware of any formal diversity program in their organization. When it comes to potential barriers to women progressing in technology careers, there is a vast difference in opinion between male and female respondents. Over half (53 percent) of women in technology roles believe there is a management bias that favors men, while less than one-quarter of men (24 percent) agree.
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GLOBAL RESULTS
ABOUT THE RESPONDENTS Responses to the 2015 Harvey Nash Technology Survey rose 30 percent compared to last year, and for the first time, exceeded 3,000. A wide range of technology professionals contributed, with one-third of the respondents made up of software engineers, technology project managers and developers (each category contributing 10 percent). A further nine percent of respondents are senior (C-level) technology leaders. Respondents were based in regions spanning the globe. A significant proportion was from the U.K., the United States, Switzerland and across the European Union. Both the Australian and Indian technology communities contributed significant insight, and results were received from as far afield as Angola, Belarus, Brazil, Jordan, Latvia, New Zealand, Russia, South Africa, Trinidad and Ukraine. Respondents to the 2015 Harvey Nash Technology Survey remain overwhelmingly male (85 percent, compared to 15 percent female). However, the proportion of females in technology appears to be growing, up two percentage points, from the 13 percent who responded last year.
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Responses were drawn from a diverse pool of technology experts Software Engineering Project Management Developer CIO/CTO Business Analysis Program Management Architecture Development Team Leadership Support Engineering Infrastructure Team Leadership Testing Helpdesk Web Developing Database Administrating Design/UX/UI Database Engineering Training Digital Channel Management
10% 10% 10% 9% 8% 7% 7% 7% 6% 5% 4% 2% 2% 2% 1% 1% 1% 1%
Chart 1. What best describes your job role?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
Technology companies (25 percent) and financial services organizations (21 percent) continue to dominate the employment prospects for survey respondents; both are up over last year (from 23 percent and 20 percent, respectively). Other employment categories remain broadly static, although online gaming now registers for the first time with one percent of respondents working in the sector. More technology professionals are focused exclusively on internal clients (38 percent), compared to 36 percent last year. Thirty percent of respondents are focused on external customers (down two percentage points compared to last year). A final group (32 percent) has a mix of internal and external stakeholders.
Indicating a significant degree of mobility within the community of technology professionals, almost one-third (30 percent) of technology professionals do not work in the countries where they were born.
Respondents by industry sector (top 10)
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Technology/ Telecoms Financial Services Professional Services Government Healthcare Retail / Leisure Broadcast / Media Education Manufacturing Energy
25% 21% 9% 5% 4% 4% 3% 3% 3% 3%
Chart 2. In which sector is your current employer currently engaged?
Almost one-third of technology professionals are working overseas
30%
Based on the sample of respondents to the 2015 Harvey Nash Technology Survey, the most mobile citizens are from India and the United Kingdom — 24 percent of overseas technology workers in the sample come from these two countries.
70%
Working in country of birth Working outside country of birth
Chart 3. What country were you born in?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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Switzerland has the highest proportion of technology workers — over half — who have come from another country. At the other end of the spectrum, the respondent populations from India and Poland have the lowest proportion.
Most international technology workers within regional survey sample 5.pdf
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Switzerland 59% Australia 48% Germany 35% Asia Pacific 30%
Global Average 30% United Kingdom 26% Scotland (U.K.) 24% Ireland 21% United States 21% India 10% Poland 7%
Chart 4. Proportion of respondents not born in country of employment
There are lots of reasons, both personal and professional, for working in another country. Many respondents moved for family relocations; more than a few moved for love. Some were curious about other cultures, and one forgot to go home after backpacking! Of those who work in another country and made the decision primarily for career reasons, the top requirement (for 59 percent) was to achieve better career prospects; 55 percent saw the opportunity for a better lifestyle, while less than half (48 percent) moved for better pay.
Career and lifestyle more important than pay when working overseas Better career prospects 59% Better lifestyle 55% Better pay 48% Better political /social environment 37% More likely to learn new skills 30%
Chart 5. What were the reasons behind moving to another country to work?
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
TECHNOLOGY SKILLS More than half (51 percent) of respondents who are responsible for hiring technology professionals believe there is a shortage of technology skills. However, this is down marginally from last year when 55 percent felt the same.
Majority say a technology skills shortage exists, but down from last year
49%
51%
Yes
No
Chart 6. For hiring managers: Would you say you are suffering from a skills shortage right now?
Most in-demand technology skills
What skills are most in demand in your organization?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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The response of hiring managers to the global demand for technology skills is a planned increase in technology headcount (by 46 percent), while 28 percent will retain technology staffing levels at the current rate; 19 percent will reduce headcount.
Nearly half of technology hiring managers will increase headcount this year 6% 19% 46%
28%
Increase
Stay the same
Reduce Don’t know
Chart 7. How do you expect your headcount to change in the next 12 months?
When defined regionally, North America leads the rest of the world in technology hiring expectations (51 percent will increase headcount in the next 12 months). Asia Pacific (48 percent) is slightly above the global average for technology hiring, while Europe (44 percent) is slightly below.
U.S. and Asia Pacific more likely to increase headcount than Europe
51% U.S.
48%
46%
Asia Pacific Global Avg.
44% Europe
Chart 8. Proportion of respondents expecting tech headcount to increase in next 12 months
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
TECHNOLOGY CAREERS For the third year in a row, the proportion of technology professionals employed on a full-time and permanent basis has risen, this year to 65 percent. As the global economy continues to improve, organizations seem to grow more confident in making longer-term employment commitments.
Balance continues to swing to permanent employment
65% 35% Permanent
2014
Contract
62% 38%
58% 42%
2013
2012
Permanent
Contract
Chart 9. Are you employed on a permanent or contract basis?
Almost two out of every five technology professionals (39 percent) changed jobs in the last 12 months. This is in line with results seen in 2013 but lower than the 46 percent who moved in 2012 when the technology recruitment market first bounced back from the global recession. Those technology professionals planning for more career stability — staying with their employers for 10+ years — account for one in 10 members of the technology community, up from eight percent two years ago.
Technology professionals taking longer-term career view
39% 38% 46%
27% 30% 25%
12% 11% 13%
12% 12% 8%
0-1 years
2-3 years
4-5 years
6-10 years
10% 9%
8%
10+ years
2014 2013 2012 Chart 10. How long have you worked at your current employer?
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That four in 10 technology professionals changed jobs in the last 12 months should not come as a surprise; 44 percent reported last year that they were planning a career move. This year, slightly fewer respondents stated they are looking for a new role (41 percent), while another quarter (26 percent) will be on the move in the next 2-3 years.
Four in 10 technology professionals plan to change jobs this year
41% 0-1 years
26%
2-3 years
15% 4-5 years
7% 6-10 years
11% 10+ years
Chart 11. How long do you plan on staying with your current employer?
Almost one-third of respondents (29 percent) are actively looking and applying for roles, the same percentage active last year. A large proportion of technology professionals would entertain a call from a recruiter with the right opportunity.
Three in 10 technology professionals actively applying for next role 13.pdf
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18% 29%
54%
Actively seeking & applying for jobs Would entertain a call from a recruiter Would not consider any roles presented to me
Chart 12. How actively are you looking for a new role at the moment?
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
For many technology professionals (42 percent), it takes between three and five years to master a role, although 39 percent believe they have learned everything they can within one to two years. A confident seven percent report that they have fully grasped their roles within 12 months and are already planning the next steps in their career before their one-year job anniversaries.
More than one-third of technology professionals require 3-5 years to master a role 12%
7%
39% 42%
Less than one year One to two years Three to five years More than five years Chart 13. How long do you tend to stay in a role before you believe you have mastered it, and plan to move on?
Project managers are four times as confident as CTOs that they will have mastered their job role within the first 12 months. Developers are almost twice as confident as software engineers that they will have learned all they need to know within a year. Seven percent of business analysts are completely comfortable in a role within the first year of taking it on.
Project managers are most likely to get up to speed with a new job quickly Project Manager 12% Developer 11% Business Analyst 7% Software Engineer 6% C-level 3%
Chart 14. How long do you tend to stay in a role before you believe you have mastered it, and plan to move on?
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Top reasons for changing jobs 2014 vs. 2013
The top reason for changing jobs in 2014 — identified by 70 percent of technology professionals — is to improve work/ life balance. The importance of this requirement has increased a significant 16 percentage points over last year. The only reason for changing jobs that has become less relevant in 2014 is the opportunity to engage with clients. Perhaps technology professionals got more exposure to customers in 2013 than they might have liked? A powerful indicator that technology professionals are more intently focused on their long-term career development going into 2015 is the substantial 20 percentage point increase in how many respondents make it a factor in which roles they consider. Over half, 53 percent, will explicitly consider their career path this year when reviewing job roles, compared to only 33 percent last year. Technology professionals from North America are more intently focused on their work/life balance this year, compared to their European peers. However, European technology professionals will also change jobs to work on more innovative projects. Technology professionals from Asia Pacific will prioritize job roles where they will become a member of a valued team.
Positive work/life balance Opportunity to work on innovative projects Being a member of a valued team Well paid Working with exciting technologies Flexible working Salary Good opportunities to advance in my career Engaging with clients Job title I can feel proud of Prestige brand/company
2014 70% 69% 61% 61% 59% 56% 55% 53% 31% 27% 26%
2013 Change 54% 16% 63% 6% 56% 5% 47% 14% 49% 10% N/A N/A N/A N/A 33% 20% 37% -6% N/A N/A N/A N/A
Table 1. Thinking about your ideal role, what makes a role attractive for you?
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Top reason for changing jobs by region U.S.: work /life balance 78% Global Average: work/life balance 70% Europe: innovative projects & work/life balance 68% Asia Pacific: member of valued team 63%
Chart 15. Thinking about your ideal role, what makes a role attractive for you?
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
Whereas 63 percent of CIOs are focused on customer-facing projects that make money,* their technology teams feel most valued (54 percent) because they keep the organization running efficiently.
Only 27 percent of respondents believe generating revenue and profit is most valued 19%
54% 27%
Keeping the organization running efficiently Creating new ways of generating revenue and profit Creating new ways of generating cost savings
Chart 16. What single function in your role do you feel was most valued by your organization in the past year? Note: * CIO statistic taken from 2014 Harvey Nash CIO Survey Report
Despite focusing on deliverables that are not in line with the CIO, technology professionals feel more connected to their organizations than they did last year. Forty-one percent of respondents say they feel they are “an integral part of the company,” compared to 38 percent last year. However, 13 percent still feel that a “them and us” environment exists between technology professionals and the rest of the organization.
More technology professionals feel integrated with their organizations in 2014
41% 38%
46% 48%
13% 14%
I feel an integral I feel there is more It’s very much a case part of the company room for collaboration of ‘them and us’
2014 2013 Chart 17. As a technologist, how connected do you feel to the primary function of your business?
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Eight in 10 technology professionals will look externally for next role, unchanged from 2013
The vast majority of technology professionals (79 percent) are planning to look outside their current employers for their next role, reflecting no change from last year, and reinforcing the scale of the challenge facing organizations trying to retain their best talent.
21%
79% Inside Outside
Chart 18. Do you expect to find your next job inside or outside your company?
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Technology professionals continue to rely on recruitment consultants to find the best roles, and the largest proportion (35 percent) do not go out looking for an opportunity but are contacted by the recruiter directly. Traditional direct contact by a recruiter remains the primary method for securing a new job (35 percent), but it should be noted that a sizable one in three technology professionals (32 percent) now secure their next roles online via job ads and social networks.
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Recruitment consultants remain most popular route for securing a new role Contacted by recruitment consultant 35% Online job ads advertised by recruitment consultant 17% Contact employer direct via personal networking 15% Online job ads advertised by an employer 12% Contacting a recruitment consultant/recruiter 6% Contacting employer direct via social networks
3%
Chart 19. How did you find your last role?
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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One-quarter of all technology professionals (24 percent) are currently using their job skills for entrepreneurial activity, while another 27 percent have done so in the past. Both figures are up one percentage point over last year, resulting in a slight majority (51 percent) of all respondents now having been involved in an entrepreneurial project at some point during their career.
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A majority of technology professionals have pursued an entrepreneurial project outside work 24%
49%
27%
Yes, I am currently doing this Yes, I’ve been involved in the past No, I have never done this Chart 20. Have you personally used your technology skills outside your employer to pursue your own entrepreneurial ideas?
One-third of technology professionals (28 percent) have invested their own money in an entrepreneurial project, yet most of these investments (72 percent) were not part of crowdfunding initiatives. However, of those who invested as part of crowdfunding, over half (53 percent) deemed it a good investment and just four percent deemed it bad; the jury is still out on the remaining 43 percent.
Direct investment greatly preferred to crowdfunding for entrepreneurial ventures 12% 1% 15%
72%
Yes, and it was a good investment Yes, and it was a bad investment Yes, but not yet sure whether the investment was good/bad No
Chart 21. Have you invested any of your own money in a new technology company or product?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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GLOBAL TECHNOLOGY REMUNERATION: ANNUAL SALARY AVERAGE GLOBAL TECHNOLOGY SALARY 2015
The average technology salary — from global respondents to the 2015 Harvey Nash Technology Survey — is depicted throughout this section in three commonly used international currencies. This average global rate reflects base salary level only and does not include the value of bonus and other benefits that vary by region.
Table 2: Average global technology salary 2015 USD $
GBP £
EU €
$102,729
£61,537
€76,667
AVERAGE GLOBAL TECHNOLOGY SALARY: BY JOB ROLE
Compensation for certain technology professionals is advancing in line with greater demand for their skills: software engineers, developers, project managers and testing experts can expect a premium, while this year, website developers, infrastructure specialists and general technology managers may expect less growth. The table below reflects the average global salary in regional currencies.
Table 3: Average Global Technology Salary: By Job Role Job Role
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USD $
GBP £
EU €
CTO
$137,287
£82,257
€102,492
Program Management
$126,058
£75,529
€94,109
Architect
$119,704
£71,722
€89,366
Development Management
$109,077
£65,355
€81,432
Software Engineer
$100,649
£60,305
€75,140
Testing
$99,856
£59,830
€74,548
Infrastructure Management
$98,206
£58,841
€73,316
Business Analyst
$97,318
£58,309
€72,653
Project Management
$89,697
£53,743
€66,964
Support Engineer
$86,690
£51,941
€64,718
Developer
$83,420
£49,982
€62,278
Web Development
$68,631
£41,121
€51,237
Helpdesk
$51,714
£30,985
€38,607
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
AVERAGE GLOBAL TECHNOLOGY SALARY: BY GENDER
Despite some improvement in the number of women entering the technology profession, the gender pay gap remains significant. When comparing men and women with similar roles the pay gap closes significantly.
Table 4: Average Global Technology Salary by Gender Gender
USD $
GBP £
EU €
Male
$104,877
£62,838
€78,296
Female
$89,685
£53,736
€66,955
AVERAGE GLOBAL TECHNOLOGY SALARY: BY LENGTH OF SERVICE WITH EMPLOYER Technology professionals with more service are, on average, likely to enjoy higher salaries in 2014.
Table 5: Average Technology Salary by Length of Service with Employer Length of Service
USD $
GBP £
EU €
0-1 year
$96,830
£58,017
€72,289
2-3 years
$98,142
£58,803
€73,269
4-5 years
$106,357
£63,725
€79,401
6-10 years
$114,821
£68,796
€85,720
10+ years
$112,367
£67,326
€83,888
AVERAGE TECHNOLOGY SALARY IN INTERNATIONAL GEOGRAPHIC REGIONS
The highest technology salaries are, on average, to be found in the Asia Pacific region, with the U.S. also paying technology talent above the global average rate. European technology professionals are paid, on average, 1.4 percent below the global average.
Table 6: Average Technology Salary in International Geographic Regions Geography
USD $
GBP £
EU €
Asia Pacific
$106,341
£63,388
€78,981
North America
$105,924
£63,136
€78,667
Global Average
$103,326
£61,537
€76,675
Europe
$101,925
£60,757
€75,703
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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GLOBAL TECHNOLOGY REMUNERATION: CONTRACTOR RATES AVERAGE GLOBAL TECHNOLOGY CONTRACTOR DAY RATES 2015
The average technology contractor day rate — from global respondents to the 2015 Harvey Nash Technology Survey — is depicted throughout this section in three commonly used international currencies. This average global rate reflects base day rate only and does not include the value of bonus and other benefits that vary by region.
Table 7: Average Global Technology Contractor Day Rates 2015 USD $
GBP £
EU €
$581
£348
€434
AVERAGE GLOBAL TECHNOLOGY CONTRACTOR DAY RATES: BY JOB ROLE
Day rates by job roles are highest for IT leadership and management roles, with the exception of architects who continue to command a premium contractor day rate. Developers, web developers and testing specialists lead the technical roles.
Table 8: Average Global Technology Contractor Day Rates by Job Role Job Role
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USD $
GBP £
EU €
CTO
$768
£453
€573
Architect
$709
£418
€529
Program Management
$705
£416
€526
Project Management
$672
£396
€501
Development Management
$663
£391
€495
Business Analyst
$658
£388
€491
Infrastructure Management
$621
£366
€463
Developer
$598
£353
€446
Web Development
$533
£314
€398
Testing
$510
£301
€380
Software Engineer
$450
£266
€336
Support Engineer
$352
£208
€263
Helpdesk
$203
£120
€151
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
AVERAGE GLOBAL TECHNOLOGY CONTRACTOR DAY RATES: BY GENDER
Women in technology roles continue to suffer from lower contractor day rates compared to their male peers.
Table 9: Average Global Technology Contractor Day Rates by Gender Gender
USD $
GBP £
EU €
Male
$590
£348
€440
Female
$508
£300
€379
AVERAGE GLOBAL TECHNOLOGY CONTRACTOR DAY RATES: BY LENGTH OF SERVICE WITH EMPLOYER Technology professionals with more service are, on average, likely to enjoy higher contractor day rates in 2014. There is a dip in the global average rate for those contractors working with their employers between six and 10 years, but the highest contractor day rates of all are to be found for those with the longest length of service (10+ years).
Table 10: Average Technology Contractor Day Rates by Length of Service with Employer Length of Service
USD $
GBP £
EU €
0-1 year
$546
£322
€407
2-3 years
$578
£341
€431
4-5 years
$651
£384
€486
6-10 years
$641
£378
€478
10+ years
$721
£425
€538
AVERAGE TECHNOLOGY CONTRACTOR DAY RATES IN INTERNATIONAL GEOGRAPHIC REGIONS
The highest technology contractor day rates are, on average, to be found in Europe. Both the Asia Pacific region and North America pay technology contractor day rates that are below the global average.
Table 11: Average Technology Contractor Day Rates in International Geographic Regions Geography
USD $
GBP £
EU €
Europe
$642
£379
€479
Global Average
$581
£343
€433
Asia Pacific
$563
£332
€420
U.S.
$420
£248
€313
When contrasted with the global average technology annual salary data, it would appear that technology professionals in Asia Pacific and North America are best served by being annual salaried employees, while in Europe, technology professionals can maximize their income by contracting for a day rate.
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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TECHNOLOGY INNOVATION The importance of moving applications to the Cloud has increased this year, with twothirds (67 percent) of technology professionals indicating they will be stepping up their activity this year, compared to 61 percent last year.
Cloud innovation becoming a higher innovation priority than Security & Digital collaboration Wearable Technology 19% Acquiring Technology Organizations 20% Offshoring 28% Open Source Development 35% Consumer Privacy Concerns 42%
15%
65%
17%
63%
22%
50%
13%
52%
7%
52%
Digital Marketing Collaboration 46%
47%
Bring Your Own Device 46%
43%
Flexible & Home Working 50% Big Data Analytics 57% Security Enhancements 63% Moving Applications to the Cloud 67%
7% 11% 7%
43%
6%
38%
4%
33% 26%
6%
More Same Less Chart 22. Are you planning to increase or decrease your spend in the following areas?
Mobile technologies and Cloud remain the top two technologies expected to be significant over the next five years, with Big Data Analytics a close third, at 62 percent. Cyber Security remains a distant fourth with less than half of technology professionals (46 percent) seeing security challenges as “significant” by 2019. Do technologists believe the security battle will shortly be won, or just that decision makers are prepared to live with a degree of cyber insecurity in order to prioritize other technology innovations?
Security investment expected to significantly lag Mobile, Cloud and Big Data in next five years
25.pdf
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Mobile Technologies 69% Cloud Infrastructure 69% Big Data Analytics 62% Cyber Security 46% Infrastructure Automation 41% A.I. & Machine Learning 36% Social Media Technologies 34% Open Source 33% eHealth 32% Virtual Reality Technologies 26% Speech Recognition 23% Near-Field Communications 20%
Chart 23. Which technologies do you think will be important in the next five years?
26
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
TECHNOLOGY INNOVATION: GLOBAL INFLUENCERS Google strengthens its dominant global position with 61 percent of technology professionals crediting it as the most influential global technology company, up from 47 percent last year and far ahead of all other challengers. Although more technology brands are appearing on the “most influential” list this year, diluting any other single brand’s influence, it is remarkable to see Samsung drop from 18 percent last year to only four percent this year. We asked technology professionals which companies will be of most “benefit to mankind,” and again Google, whose motto is famously “Don’t be evil,” was at the top by a significant margin. More than half rated Samsung, Amazon, Microsoft and Apple to be of most benefit. Technology professionals were less enthusiastic about IBM, perhaps not a surprise as it is the only brand in this list that isn’t primarily consumer facing, so respondents may have less of a point of view. What was more surprising though was Facebook, with only one in eight respondents thinking the world’s largest social network is actually of benefit to the world. Last year, we reported on how technology professionals were getting tired of social media; this year proves that sentiment has not changed.than twice as many
Google strengthens dominant position as world’s most influential technology company
61% 47% Google
12% 15% Microsoft
9% n/a Amazon
9% 13% Apple
4% 18% Samsung
4% n/a IBM
1% n/a Facebook
2014 2013 Chart 24. Which technology companies do you expect to be the most influential over the next five years?
Google anticipated to provide most value to humanity
96%
62%
56%
55%
51%
36%
Google Apple Microsoft Amazon Samsung
12%
IBM Facebook
Chart 25. Which technology companies do you think will benefit humanity the most?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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TECHNOLOGY INNOVATION: "NEXT BIG THING" When asked what technology innovations would make it BIG in the next five years, the answers were dominated by Analytics, Cloud, eHealth, Mobile and Wearable Technologies. However, Home-Automation, 3D Printing, A.I., Crowdfunding and even Drone Technologies are also expected to grow in importance.
Technologies most likely to make a BIG impact in the next five years
When asked what technology startup companies would make it BIG in the next five years, a number of high-profile names — like Uber, Oculus, Twitter, airbnb and Tesla — were mentioned. However, there are also an exciting number of other startups identified, as well as many technology entrepreneurs who predicted “my company” would be the next big thing!
Technology startup companies most likely to make a BIG impact in the next five years
Which technology startup businesses will make a big impact over the next five years?
28
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
TECHNOLOGY INNOVATION: YOUR COUNTRY More than half of respondents (51 percent) have a positive opinion that their country will improve as a technology innovator, up one percentage point over last year.
More than half of technology professionals positive about their region’s innovation future 5%
28% 51%
16%
Get better
Get worse Stay the same Don’t know
Chart 26. How do you think your country’s position as a technology innovator will change in the next five years? Regionally, Asia Pacific technology professionals are the most positive about future innovation occurring; Europeans are more positive than the global average, while those in North America — surprisingly — are the least optimistic about its innovation future. Across the globe, the U.S. is, by far, identified as the most technologically innovative country, receiving more than twice as many votes as the next nearest country, Japan.
Improve
Global Avg.
U.S.
Europe
APAC
51%
45%
57%
67%
Deteriorate
16%
20%
13%
16%
Stay same
28%
28%
26%
12%
U.S. voted most innovative country by technology professionals globally
Which country do you think is the most innovative in its use of technology?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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MOST INNOVATIVE COUNTRY: RATED BY REGIONAL RESPONSES We asked participants to list which countries they believe are innovators. They were not allowed to select their own. For Asia Pacific, the U.S. dominates. South Korea and China ranked higher than Japan by regional respondents.
Europe looks overwhelmingly to the U.S. and Asia Pacific for innovation inspiration, rather than to local countries.
U.S. technologists rate Japan, China and South Korea as most innovative, when not considering the United States. Germany, Israel, and to a lesser extent, the U.K., Sweden and India also rate.
30
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
TECHNOLOGY INNOVATION: PROJECTS The proportion of technology professionals working on Big Data Analytics projects has increased (from 36 percent last year to 41 percent today). However, only one in five (20 percent) are seeing satisfactory results from their investment, unchanged from last year.
Success rates in Big Data Analytics projects remain unchanged in past 12 months 30.pdf
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19%
20%
21%
26%
14%
Yes, with successful results Yes, but no success No, but plans exist No, and no plans Don’t know
Chart 27. Is Big Data Analytics part of your company’s strategy?
Integration of Cloud services is also in line with last year; more than six in 10 technology professionals (62 percent) have adopted Cloud technology to some extent, while 38 percent have not or are at very early stages.
Majority of technology professionals are advanced in their Cloud integration 15%
38%
47%
No / little extent Some extent Great extent Chart 28. If your company is using Cloud Services, to what extent are your systems integrated?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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TECHNOLOGY SECURITY Open Source technologies have been heavily adopted by nearly four in 10 (38 percent) technology professionals.
A majority of technology professionals have adopted Cloud 9% 21% 11%
27% 31%
Little / no extent Some extent Reasonable extent Great extent Don’t know
Chart 29. To what extent is your company using the Cloud?
However, almost six in 10 technology professionals (58 percent) feel more exposed as a result of Open Source technologies.
Those who have adopted Open Source technologies feel more exposed to security threats 6% 12%
18%
25% 40%
Significantly more exposed Somewhat more exposed Same as five years ago Somewhat less exposed Significantly less exposed Chart 30. Compared to five years ago, how exposed is your organization to security threats due to the greater “open” nature of technology innovation?
32
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
TECHNOLOGY SECURITY The proportion of technology professionals who accept that the possibility of exposure to security threats from using Open Source technologies is worth the risk has increased slightly (to 59 percent from 56 percent last year). While this suggests a greater level of comfort that threats can be managed effectively, four in 10 technology professionals remain unconvinced that the security threat of open technologies is worth the risk.
A majority of technology professionals believe Open Source is worth the security risk 22%
59%
19%
Yes
No Don't know
Chart 31. Is the risk of possible exposure to IT security threats from “open” technologies worth the potential competitive advantage they can bring?
The proportion of technology professionals personally hacked remains essentially unchanged since last year. However, it should be noted that it remains unchanged at a high proportion — just over half of all technology professionals. There has also been a noticeable seven percentage point increase in the proportion of organizations being hacked.
Corporate hacking rates are up, while personal victims of hacking are down or static
52% 51% Personally hacked but no damage
8% 11%
46% 40%
9% 8%
Personally hacked with damage
Company hacked but no damage
Company hacked with damage
2014 2013 Chart 32. Have you been a victim of hacking?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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TECHNOLOGY PEOPLE: WORK ETHIC The proportion of technology professionals working 40 to 50 hours per week has jumped, from 41 percent last year to 50 percent this year. Although the proportion of respondents working less than 35 hours a week is small (three percent), it’s noteworthy that this is three times what it was in 2012. One in 10 technology professionals (10 percent) will work more than 50 hours a week on average this year, although this is down from 12 percent in both 2013 and 2012.
34
Technology professionals report working long hours for a third year running
3% 2% 1%
33% 40% 40%
50% 41% 42%
10% 12% 12%
< 35 hours
35– 40 hours
40–50 hours
50– 60 hours
3%
5% 5%
60 +
2014 2013 2012 Chart 33. How many hours a week do you work at your primary employer?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
TECHNOLOGY PEOPLE: PERSONALITIES If the external perception of technology people is that they are logical, self-reliant and less likely to be extroverted, then this survey confirms that perception to be true. Almost two-thirds (65 percent) believe they are highly logic driven, while a majority consider themselves self-reliant and open to change. Only 14 percent would portray their own personality as socially extroverted.
Technology professionals are more logical and self-reliant, less socially extroverted Social extrovert 14%
30%
Perfectionist 27%
39% 46%
23%
Open to change 52% Self-reliant 57% Traits_for Phil.pdf
17%
39%
1
11/14/14
Logical 65% reasoning
Traits_for Phil.pdf
1
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8% 35%
3:46 PM
4%
7%
1:46 PM
31% 4 Very aligned
4%
3 2 1 Not aligned
Chart 34. How closely does your own personality align to these traits? We plotted the traits of various job roles (focusing just on those who selected “very aligned”) to see how they compare to one another. CTOs are strongly selfreliant and open to change, both being traits you might expect from leaders setting the vision for the team. Project managers are the most extroverted and software engineers the most likely to be perfectionists. Perhaps more surprising, the most logical job title was CTO, rather than software engineer.
Logical 80% 70% 60% 50% 40% 30%
Extrovert
Self-reliant
20% 10% 0%
CTO Project Mgr Engineer Perfectionist
Almost half (48 percent) of technology professionals describe themselves as a “geek.” Of those, 86 percent take pride in their “geekiness.”
Open to change
Many technology professionals are proud to be “geeks” 7%
52%
41%
No Yes, and I like it
Yes, but I don’t like it
Chart 35. Would you describe yourself as a “geek?" HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
35
TECHNOLOGY PEOPLE: DIVERSITY Almost three-quarters of technology respondents (72 percent) say they are not aware of a formal diversity program in their organization. This is disappointing, but actually represents an improvement, as this is down from the 80 percent of respondents who reported this last year.
Large majority of technology professionals unaware of diversity programs 28%
72%
Yes
No
Chart 36. Does your organization have any specific diversity and inclusion initiatives focused on bringing more tech women into the business?
When it comes to potential barriers to women progressing in technology careers, there is a vast difference of opinion between male and female respondents. Over half (53 percent) of women in technology roles believe there is a management bias that favors men, while less than onequarter of men (24 percent) agree. Fifty percent of female technology professionals believe an organization’s culture can inhibit the ability of women in tech to advance; only 32 percent of men agree. There is closer agreement on a lack of women as tech role models for younger female professionals: 50 percent of female respondents see this as a problem, while 42 percent of men agree.
36
Gender barriers elicit significant differences of opinion between men and women in technology
53% 24%
50% 32%
50% 42%
36% 22%
Management tends to favor men
Culture makes it difficult for women to progress
No women role models within organization
Men have more access to networking opportunities
Female
32% 30%
31% 29%
Lack of accommodation for family commitments
Women are less likely to step forward
Male
Chart 37. Which barriers have you witnessed preventing women from progressing in their tech careers?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
TECHNOLOGY PEOPLE: DIVERSITY The topic of diversity generated much commentary from respondents. Many offered suggestions to promote diversity, such as women-only forums, diversity training for managers, targeted internships, mentoring programs for young women in technology and “girl code” sessions for technical job roles. The impact of these initiatives on the wider organization also produces a range of opinions.
Top benefits of diversity programs are perceived differently by men and women
65% 52%
61% 52%
60% 58%
58% 49%
51% 37%
New perspectives on product solutions
Expanded qualified employee pool
Promotes equality
Better engaged workforce
Improved internal communication
Female
Male
Chart 38. What benefits do gender diversity initiatives offer to technology organizations?
Higher productivity and innovation seen as top benefits of diversity programs
48% 28%
43% 33%
43% 27%
43% 29%
33% 16%
Higher productivity
Enhanced innovation
Lower employee turnover
Client engagement
Improved profitability
Female
Male
Chart 39. How beneficial are gender diversity initiatives to technology organizations?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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UNITED STATES RESULTS
1 USA.pdf
ABOUT THE RESPONDENTS A wide range of U.S. technology professionals participated in the 2015 Harvey Nash Technology Survey, with one in three respondents being software engineers, technology project managers or developers. U.S. respondents to the 2015 Harvey Nash Technology Survey remain overwhelmingly male: 79 percent, compared to 21 percent women. However, the proportion of women in technology in the U.S. appears more positive than the global average, where the male-female respondent ratio is 85:15.
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Responses were drawn from a diverse pool of technology experts Software Engineering Development Project Management Architecture Support Engineering CIO/CTO Infrastructure Management Business Analysis Development Management Helpdesk Program Management Web Development Design/UX/UI Testing Database Administration
12% 10% 8% 8% 7% 6% 6% 5% 5% 4% 4% 3% 3% 3% 2%
Chart 1. What best describes your job role?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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2 USA.pdf
Technology companies (28 percent) continue to dominate the employment prospects for U.S. technology professionals, while one in 10 respondents work for financial services organizations. Nine percent work in the healthcare sector, eight percent in professional services and five percent in government. More U.S. technology professionals are focused exclusively on internal clients: 33 percent compared to 30 percent last year. Twenty-nine percent of respondents are focused on external customers, down from 36 percent last year. A final group (36 percent) has a mix of internal and external stakeholders.
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Respondents by industry sector (top 10) Technology Financial Services Healthcare Professional Services Government Manufacturing Retail / Leisure Education Advertising/ PR Broadcast/ Media Charity/ Not for Profit Energy Construction /Engineering Pharmaceuticals Gaming Utilities 3 USA.pdf
1
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28% 10% 9% 8% 5% 5% 5% 4% 3% 3% 2% 2% 2% 2%
1% 1%
3:59 PM
Chart 2. In which sector is your current employer currently engaged?
Indicating a significant degree of mobility within the community of technology professionals, more than one in five U.S.-based technology professionals (21 percent) do not work in the countries where they were born.
More than one in five U.S.-based technology professionals are international 21%
79%
Yes
No
Chart 3. Is the country where you are personally based also the country where you were born?
40
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
4 USA.pdf
By a considerable margin, India-born technology professionals dominate the foreign-born respondent population. Over half (51 percent) of respondents born outside the U.S. are from India, while in second place, almost one in 10 (nine percent) are from the U.K. Seven percent of foreign-born workers are from Germany and Russia, with six percent born in Canada. Irish technology professionals represent five percent of foreign-born workers; China and the Netherlands each provide three percent. There is a long and diverse list of countries representing one percent or less of the foreign-born U.S. technology workforce, including Ecuador, Fiji, Greece, Guatemala, Iran, Kazakhstan, Nepal, the Philippines, Serbia, South Africa, Taiwan and Ukraine. There are lots of reasons, both personal and professional, for working far from home. Many respondents moved for family relocations; some were from military families that moved frequently; more than a few moved for love! Of those who were born outside the U.S., the decision to relocate was made primarily for career reasons: the top requirement (for 69 percent) was to achieve better career prospects; 51 percent saw the opportunity for a better lifestyle, while less than half (41 percent) moved for better pay.
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Most international technology workers within regional survey sample India 51% United Kingdom 9% Germany 7% Russia 7% Canada 6% Ireland 5% China
3%
The Netherlands
3%
Chart 4. In what country were you born?
Career and lifestyle more important than pay when working far from your homeland 5 USA.pdf
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Better career prospects 69% Better lifestyle 51% Better pay 41% Learn new skills 40% Stable environment 31%
Chart 5. What were the reasons behind moving to another country to work?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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TECHNOLOGY SKILLS More than half (52 percent) of respondents who are responsible for hiring technology professionals in the U.S. believe a shortage of skilled technology talent will prevent their organizations from growing at their preferred rate.
Majority say a technology skills shortage exists
48%
52%
Yes
No
Chart 6. For hiring managers: Would you say you are suffering from a skills shortage right now?
The skills identified by technology hiring managers as most in demand seem to range across the technology spectrum, with the biggest gaps seen in development, security and business analysis.
Most in-demand technology skills
What skills are most in demand in your organization?
42
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
7 USA.pdf
The response of U.S. hiring managers to the demand for technology skills is a planned increase in technology headcount (by 51 percent), while 27 percent will retain current technology staffing levels. The rate of headcount increase in North America is greater than in Asia Pacific (where 48 percent of hiring managers will increase headcount in the next 12 months) and Europe (where 44 percent of hiring managers will increase headcount in the next 12 months).
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Majority of technology hiring managers will increase headcount in the next 12 months 8% 14%
51%
27%
Increase
Stay the same
Reduce Don’t know
Chart 7. How do you expect your headcount to change in the next 12 months?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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8 USA.pdf
TECHNOLOGY CAREERS Seven in 10 U.S. technology professionals (70 percent) are employed on a full-time and permanent basis, compared to 65 percent of peers in Europe and Asia Pacific. This suggests slightly greater confidence and longterm planning by U.S. firms when it comes to their technology workforces.
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Balance continues to swing toward permanent employment
30%
70%
Permanent
Contract
Chart 8. Are you employed on a permanent or contract basis?
Almost half of all U.S. technology professionals changed jobs last year
0-1 years
2-3 years
4-5 years
6-10 years
7%
7%
14%
10%
9%
5:03 PM
11%
10/31/14
41%
1
25%
28%
9 USA.pdf
48%
Almost half of all U.S. technology professionals (48 percent) changed jobs in the last year. This reflects significant churn in the technology job market within the last year, compared to 2013, when 28 percent changed jobs.
10+ years
2014 2013 Chart 9. How long have you worked for your current employer?
44
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
10 USA.pdf
There appears to be a longer-term view emerging when it comes to future career planning. Despite 30 percent of U.S. technology professionals expecting to change jobs in 2015, the percentage who plan to stay in their jobs for six years or more jumps from 17 percent last year to 25 percent today.
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One-quarter of U.S. technology professionals plan to stay in their job for six years or more 16% 30% 9%
19% 27%
0-1 years
2-3 years
4-5 years
6-10 years 10+ years Chart 10. How long do you plan on staying with your current employer?
11 USA.pdf
The top reason for changing jobs — identified by 78 percent of U.S. technology professionals — is to improve work/life balance. The opportunity to work on innovative projects (72 percent) and with exciting technologies (68 percent) remains important for many, ahead of being well paid (66 percent) and far more important than the opportunity to engage with clients (31 percent).
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Work/life balance tops reasons for changing jobs Positive work / life balance 78% Work on innovative projects 72% Work with exciting technologies 68% Well paid 66% Flexible working 64% Advance in my career 63% Engaging with clients 31%
Chart 11. Thinking about your ideal role, what makes a job attractive to you?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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12 USA.pdf
Whereas 63 percent of CIOs are focused on external customer-facing projects that make money*, their technology teams feel most valued (58 percent) for keeping the internal organization running efficiently.
1
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Only 24 percent of respondents believe generating revenue and profit is valued 18%
58%
24%
Keeping the organization running efficiently Creating new ways of generating revenue and profit Creating new ways of generating cost savings
Chart 12. What single function in your role do you feel was most valued by your organization in the past year? 13 USA.pdf
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Note: * CIO statistic taken from 2014 Harvey Nash CIO Survey Report
More than one-quarter of all U.S. technology professionals (27 percent) are currently using their job skills for entrepreneurial activity, while another 29 percent have done so in the past. A majority (56 percent) of all respondents have been involved in an entrepreneurial project at some point during their career.
A majority of technology professionals have pursued an entrepreneurial project outside work
27%
44%
29% Yes, I am currently doing this Yes, I’ve been involved in the past No, I have never done this
Chart 13. Have you personally used your technology skills outside your employer to pursue your own entrepreneurial ideas?
46
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
14 USA.pdf
More than one-third of U.S. technology professionals (36 percent) have invested their own money in an entrepreneurial project. For 16 percent of U.S. technology professionals, the entrepreneurial investment was positive; for a further 19 percent, the value is still to be determined, while for only one percent the investment has failed. However, a large majority (64 percent) of U.S. technology professionals have not taken the risk to invest in an entrepreneurial venture.
1
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Entrepreneurial investment returns are positive for U.S. technology professionals, but many remain risk averse 19%
1%
16% 64%
No
Yes, and it was a good investment Yes, and it was a bad investment
Yes, but not yet sure whether the investment is good / bad
Chart 14. Have you invested any of your own money in a new technology company or product?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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TECHNOLOGY INNOVATION Mobile technologies (76 percent) and Cloud (72 percent) remain the top two technologies that U.S. technology professionals expect to be investing their time and budgets in over the next five years. Big Data Analytics remains third, at 63 percent. Cyber Security is a distant fourth; only 54 percent expect to be working on security challenges by 2019, which poses the question: Do technologists believe the security battle will shortly be won or just that decision makers are prepared to live with a degree of cyber insecurity in order to prioritize other technology innovations? Four in 10 U.S. technology professionals expect to invest more time and budget on Artificial Intelligence and Machine Learning, Virtualization and eHealth in the coming five years.
Security investment expected to significantly lag Mobile, Cloud and Big Data in next five years Mobile 76% Cloud Infrastructure 72% Big Data and Analytics 63% Cyber Security 54% AI & Machine Learning 41% Virtualization 41% eHealth 40% Open Source 37% Social Media 35% Speech Recognition 28% Virtual Reality 27% Near-Field Comms 17%
Chart 15. Which technologies do you think have a big future in the next five years?
Fewer expect to innovate with Social Media (35 percent), but that is still higher than the proportion of U.S. technology professionals who anticipate they will innovate with Speech Recognition (28 percent), Virtual Reality Technologies (27 percent) or Near-Field Communications (17 percent).
48
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
TECHNOLOGY INNOVATION: GLOBAL INFLUENCERS Google strengthens its dominant global position with 61 percent of technology professionals crediting it as the most influential global technology company, up from 47 percent last year and far ahead of all other challengers. Although more technology brands are appearing on the “most influential” list this year, diluting any other single brand’s influence, it is remarkable to see Samsung drop from 18 percent last year to only four percent this year. We asked technology professionals which companies were “good for the world” and again Google, whose motto is famously “Don’t be evil,” was at the top by a significant margin. More than half rated Apple, Microsoft, Amazon and Samsung as good. Technology professionals were less enthusiastic about IBM, perhaps not a surprise as it is the only brand in this list that isn’t primarily consumer facing, so respondents may have less of a point of view. What was more surprising though was Facebook, with only one in eight respondents thinking the world’s largest social network is actually good for the world. Last year, we reported on how technology professionals were getting tired of social media; this year proves that sentiment has not changed.
Google strengthens dominant position as world’s most influential technology company
61% 47% Google
12% 15% Microsoft
9% n/a Amazon
9% 13% Apple
4% 18% Samsung
4% n/a IBM
1% n/a Facebook
2014 2013
Chart 16. Which technology companies do you expect to be the most influential over the next five years?
Google provides most value to humanity, Facebook the least
96%
62%
56%
55%
51%
36%
Google Apple Microsoft Amazon Samsung
12%
IBM Facebook
Chart 17. Which technology companies do you think will benefit humanity the most/least?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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TECHNOLOGY INNOVATION: "NEXT BIG THING" When asked which technology innovations would make it BIG in the next five years, the answers were dominated by Analytics, Cloud, eHealth, Mobile and Wearable Technologies. However, Home Automation, 3D Printing, A.I., Crowdfunding and even Drone Technologies are also expected to grow in importance.
Technologies most likely to make a BIG impact in the next five years
Which technologies do you think will make a big impact over the next five years? When asked which technology startup companies would make it BIG in the next five years, a number of high-profile names — like Uber, Oculus, Twitter, airbnb and Tesla — were mentioned. However, there are also an exciting number of other startups identified, as well as many technology entrepreneurs who predicted “my company” would be the next big thing!
Technology startup companies most likely to make a BIG impact in the next five years
Which technology startup businesses will make a big impact over the next five years?
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
13 USA.pdf
TECHNOLOGY INNOVATION: UNITED STATES In one of the most surprising results of the survey this year, only 45 percent of U.S. technology professionals have a positive opinion that their country will improve as a technology innovator in the next 12 months. This compares to far more positive sentiment in Europe (57 percent) and Asia Pacific (67 percent) about future innovation potential.
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More than half of technology professionals positive about their region’s innovation future 7%
27%
45%
21%
Get better
Get worse Stay the same Don’t know
Chart 18. How do you think your country’s position as a technology innovator will change in the next five years?
Improve
The U.S. is, by far, identified as the most technologically innovative country by technology professionals from overseas. So we must ask, what is behind this apparent crisis of confidence by U.S. technology professionals in their own country’s future innovation potential?
Global Average
U.S.
Europe
Asia Pacific
51%
45%
57%
67%
Deteriorate
16%
20%
13%
16%
Stay the Same
28%
28%
26%
12%
U.S. voted most innovative country by technology professionals globally
Which country do you think is the most innovative in its use of technology?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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17 USA.pdf
TECHNOLOGY INNOVATION: PROJECTS Almost half of U.S. technology professionals (45 percent) are working on Big Data Analytics projects, but only one in five (20 percent) are seeing satisfactory results from their investment.
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Success rates in Big Data Analytics projects remain unchanged in past 12 months 22%
25%
22%
20% 11%
Yes, successful projects Yes, but no success No, but plans No, and no plans Don’t know Chart 19. Is Big Data Analytics part of your company’s strategy?
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18 USA.pdf
TECHNOLOGY SECURITY Open Source technologies have been adopted to some extent by 73 percent of U.S. technology professionals.
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Those who have adopted Open Source technologies feel more exposed to security threats 10%
13%
14%
Exactly half of U.S. technology professionals feel more exposed to security threats as a result of Open Source adoption; 13 percent feel “significantly more exposed,” while only 24 percent feel less exposed.
37% 26%
Significantly more exposed Somewhat more exposed Same as five years ago Somewhat less exposed Significantly less exposed
Chart 20. Compared to five years ago, how exposed do you think your organization is to security threats due to the greater “open” nature of technology innovation?
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20 USA.pdf
TECHNOLOGY PEOPLE: PERSONALITIES If the external perception of U.S. technology professionals is that they are logical, self-reliant and less prone to be extroverted, then this survey confirms that perception to be true. Almost threequarters (71 percent) believe they are highly logic driven, while a majority consider themselves self-reliant and open to change. Only 18 percent would portray their own personality as socially extroverted.
Almost two-thirds (65 percent) of U.S. technology professionals describe themselves as a “geek,” and of those, 89 percent take pride in their “geekiness.”
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Technology professionals are more logical and self-reliant, less socially extroverted
21 USA.pdf
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Logical reasoning
71%
Self-reliant
61%
Open to change
52%
Perfectionist
29%
Social extrovert
18%
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24%
4% 1%
32%
5%
36% 46%
10% 22%
28%
37%
4 Very aligned
3 2 1 Not aligned
2% 2% 3%
17%
5:36 PM
Chart 21. How closely does your own personality align to these traits?
Most U.S. technology professionals relate to the “geek” term, and majority of those who do, like it 7%
35%
58%
No Yes, and I like it
Yes, but I don’t like it
Chart 22. Would you describe yourself as a “geek?"
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HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
22 USA.pdf
TECHNOLOGY PEOPLE: DIVERSITY
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Large majority of U.S. technology professionals unaware of diversity programs 36%
Almost two-thirds of U.S. technology respondents (64 percent) say they are not aware of a formal diversity program in their organization. This is disappointing but actually represents an improvement, as it is down from the 74 percent of respondents who reported this last year.
64%
Yes
No
Chart 23. Does your organization have any specific diversity and inclusion initiatives focused on bringing more tech women into the business?
When it comes to potential barriers to women progressing in technology careers, there is a vast difference of opinion between male and female respondents. Over half (59 percent) of U.S. women in technology roles believe there is a management bias that favors men, while less than one-quarter of U.S. men (23 percent) agree.
Gender barriers elicit significant differences of opinion between men and women in technology
59% 23%
48% 42%
46% 32%
41% 26%
28% 24%
24% 25%
Management favors men for promotion
No women role models
Culture makes promotion difficult
Men have more access to networking
Organization doesn’t accommodate family commitments
Women less likely to step forward
Female
Male
Chart 24. Which potential barriers to women progressing in their tech careers have you witnessed?
HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX
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