Aug 16, 2010 ... Sponsored by the Ohio Association for Healthcare Quality ... _____ I would like to
order the The Healthcare Quality Handbook: A Professional ...
______________________________________________________________
Healthcare Quality Management Review Sponsored by the Ohio Association for Healthcare Quality This two-day course provides essential information on the fundamental principles and practice of healthcare quality management and related disciplines. Based on the Certified Professional in Healthcare Quality (CPHQ) examination content outline, the course includes a review of the development of the structures, systems, and strategies within an organization and implementation of procedures and processes impacting internal and external performance improvement. Target Audience: Quality Management Professionals planning to take the CPHQ examination and seeking to focus their study efforts, as well as those who want an overview/refresher of the fundamental principles and practice of healthcare quality management, will find the course helpful. (NOTE: Attendance at a review workshop does not guarantee a passing score on the CPHQ exam). Each participant will receive a set of handouts. The textbook for the course is The Healthcare Quality Handbook: A Professional Resource and Study Guide by Janet A. Brown. The textbook is not included in the cost of the program, however, when your register, please indicate if you want a textbook and you will receive at the class. Applications and the request for textbook, must be received by October 5, 2010 Key Topics Covered Management and leadership activities (strategic, operational, and financial) Information management (design and data collection, measurement, analysis, and communication) Performance measurement and improvement (planning, implementation, education/training, and evaluation/integration) Patient Safety (strategic and operational)
October 21 - 22, 2010 Instructor: Time/Day: Location:
Linda M. DaMert, RN, CPHQ, Principal, Independent Healthcare Consulting Thursday & Friday 8:30 am-5:00 pm Cleveland Clinic Lerner Institute 9500 Euclid AV NA1-139 Cleveland OH
(see attached map) Cost: Contact Hours:
$150.00 (Lunch not provided) Approved for 15 CE hours for CPHQ recertification by HQCB.
NOTE: The CPHQ Certification Examination is given at various computer testing sites on an ongoing basis. For detailed information and/or to download a Candidate Handbook, see http://www.cphq-hqcb.org. You may also contact the Healthcare Quality Certification Board (HQCB) at 1-800-346-4722.
CPHQ REVIEW COURSE October 21 - 22, 2010 Cleveland Clinic Lerner Institute NA1-139 9500 Euclid AV
8:30 – 5:00 pm Name: ____________________________________ Company: _________________________________ Address: _______________________________________ City, State, Zip: ____________________________________________________________________ Email address: __________________________________ Phone: _________________________________________ _____ I would like to order the The Healthcare Quality Handbook: A Professional Resource and Study Guide by Janet A. Brown. Additional information will be sent when you register. Fax or email registration (credit card only): (330) 468-1014 fax Please complete for credit card payment Credit Card Type (circle): Mastercard, Visa Credit Card Number: Name as appears on card Expiration Date:
Mail registration: OAHQ CPHQ Review Course P.O. Box 461045 Cleveland, OH 44146-1045
Main Campus Driving Directions
Page 1 of 2
contact us 800.223.2273
Map data ©2010 Google -
Directions To N Building (Education Building &
Directions Driving Directions to P2 (Parking garage at E 100th St and Carnegie Ave) From I-77, I-71 or Eastbound I-90 Approximately: 6 mins– (2.6 mi)†
1.
Starting from I-90N take exit 172C (from I-90S take exit 173A, left on Prospect Ave, right on E 30th St) toward Carnegie Ave
2.
Head east on Carnegie Ave toward E 32nd St
2.5 mi
3.
Turn right at E 100th St Arriving at P2 (Parking garage at E 100th St and Carnegie Ave) on left
197 ft
From Westbound I-90 Approximately: 9 mins– (3.2 mi)†
1.
Starting from I-90 take exit 177 toward Martin Luther King Jr Dr
2.
Head southeast on Dr Martin Luther King Blvd toward East Blvd
2.1 mi
3.
Turn right at E 105th St
0.9 mi
4.
Turn right at Cedar Ave
0.2 mi
5.
Take the 1st right onto E 100th St Arriving at P2 (Parking garage at E 100th St and Carnegie Ave) on right
420 ft
From I-271 Approximately: 20 mins– (7.2 mi)†
1.
Starting from I-271 take exit 32 toward Cedar
http://my.clevelandclinic.org/locations_directions/main-campus/driving-directions/default.aspx
8/16/2010
Main Campus Driving Directions
Page 2 of 2
Rd 2.
Head west on Cedar Rd toward David Myers Pkwy
5.9 mi
3.
Turn left at Euclid Heights Blvd
236 ft
4.
Continue onto Cedar Glen Pkwy
0.5 mi
5.
Continue onto Carnegie Ave
0.1 mi
6.
Turn right at Cedar Ave
0.6 mi
7.
Turn right at E 100th St Arriving at P2 (Parking garage at E 100th St and Carnegie Ave) on right
420 ft
† Travel times may vary based on time of day and traffic patterns. Please allow extra time when traveling to appointments.
P2 to N Building (Education Building & Lerner Research Institute) Walking Directions 1
Proceed to building entrance / elevators.
2
Take elevators to SkyWay (floor 3). Turn right off elevators.
3
Take SkyWay on the left.
4
At end of SkyWay, take elevators on right. View building map across from elevators to locate a specific room.
http://my.clevelandclinic.org/locations_directions/main-campus/driving-directions/default.aspx
8/16/2010
E.89 St.
Tunnel
Dining area
$P
v Gift shop
Parking payment station
Valet parking
P
Meyer MRI
P
NE
Center for Genomics Research
NA
SKYWAY
?
v
A
Rx
Employee Parking
P #2
P
Crile Building
?
$
United Cerebral Palsy
Parking #1 E. 93rd St. off Chester Ave. Parking #2 E. 100th St. off Carnegie Ave. Parking #4 E. 90th St. off Carnegie Ave. Surface Lot Parking is available near the Crile Building, the Mellen Center, and the Emergency Medicine Building.
NC
Lerner Research Institute
NB
NN Sherwin Betsy de Windt Research Cancer Laboratories
ND
Visitor parking
Gamma Knife
SKYWAY
Carnegie Ave.
E.100 St.
Skyway
Pharmacy
Rx
E.89 St.
Other entrances
E.90 St.
Parking for disabled patients available in all parking lots
E.93 St.
ATM
L Laboratory Medicine
G
InterContinental Hotel and Bank of America Conference Center
SKYWAY
v
E.96 St.
P
H
$
Church
SKYWAY
Church
Euclid Ave.
Bank
E.101 St.
$
➝ Construction Emergency
E
$
F
Q
?
Glickman Tower
J
$
Shops/Restaurants
Post Office
P
Cedar Ave.
Wilbur Ave.
Carnegie Ave.
W.O. Walker Center
C
Euclid Ave.
American Cancer Society
Chester Ave.
?
P B Imaging Center
Training Center
P
PO
For your convenience, a free shuttle bus service provides transportation around campus. Please call 216.444.8484 or, from any house phone, 48484.
Parking Services Assistance Program: Call 216.444.2255 if you experience a mechanical or other problem while parked at Cleveland Clinic. This service is available 24 hours a day, 7 days a week, 365 days a year.
EE
CC
Florist
Upper Carnegie
Innovations
v
?
Cole Eye Institute
i
Ronald McDonald House
E.105 St.
Information desk
$
P Surgery Center
Cedar Ave.
Rx
?
Sydell & Arnold Miller Family Pavilion
?
v
Bank
Cleveland Clinic Guesthouse
Chester Conference Center
E.96 St.
Carnegie Ave.
P #4
?
S
T
Children’s Hospital
M
BuntsTT Auditorium
RR
Callahan Center Main Entrance
Construction
Rx
EL
Service Center
?
v
$P Rx $
Office Complex TUNN
Taussig Cancer Institute
R
White Mansion
E.93 St.
Employee Parking
E.87 St. Euclid Ave.
Stanley Shalom Zielony Plaza
P #1 JJ
Drug Store
E.105 St.
?
CCF Police
P
E.90 St.
InterContinental Hotel Suites
Imaging Center
U
Employee Parking
Chester Ave.
E.97 St. E.100 St.
E.106 St.
Main entrance
Foundation House
Subacute Center
Mellen Center
Employee Parking
Chester Ave.
Stokes B lvd.
E.102 St.
Cleveland Clinic Main Campus Each major building at Cleveland Clinic is designated with a letter and a corresponding color. Overhead signs throughout the buildings will help guide you. EXAMPLES To locate a Clinic desk: A31 Letters and corresponding color blocks indicate major areas and elevator banks
A
3
1
Building
Floor
Specific area of floor
To locate a hospital room: H71-35 Letters and corresponding color blocks indicate major areas and elevator banks Floor
H
Room number
71 – 35
Building
Specific area of floor
NOTES ■ Greeters in red coats are available to assist you. ■ Valet parking is available at the Main Entrance, at the Crile
(A) Building, Cole Eye Institute (i), Glickman Tower (Q) and at Taussig Cancer Institute (R). Patients are responsible for parking fees. ■ Information desks are indicated on the map with (?)
question marks. ■ The H Main Entrance is the patient drop-off and pick-up
for most buildings (F, G, H, J, M, S, T). ■ If you need assistance, an indoor shuttle is available from
the Parking 1 (E. 93rd St.) and Parking 2 (E. 100th St.) garages to and from the main hospital buildings. ■ Parking rates are posted at garage entrances. Discount
parking passes for long-term parking are available from garage and hospital cashiers. ■ Parking Payment Stations are located in the foyer of Parking
1. There are two stations on the tunnel level and one on the ground level. ■ To exit a parking garage after 12:30 a.m. on weekdays or
10:30 p.m. on weekends, please pick up the Cleveland Clinic Police telephone at the exit. The phone will automatically ring Cleveland Clinic Police.
