healthy today hopeful for tomorrow - Isabella Geriatric Center

2012 ANNUAL REPORT

HEALTHY TODAY HOP EF U L F OR TOM ORROW

Within our local community, we became an anchor partner in the “Together on Diabetes” Program, a groundbreaking effort under the auspices of the United Hospital Fund. This program offers a comprehensive approach which enables individuals with diabetes to properly manage their condition through education, counseling and access to community resources. Left: Mark J. Kator, President & CEO; Right: Mark Lipton, Chairman of the Board

GREET INGS FROM OUR CHAIRMAN OF THE BOARD & OUR PRES IDENT

Dear friends of Isabella, 2012 was a challenging year for Isabella. As with any challenge, there are always opportunities for positive change and growth. While diminished revenue caused us to reduce some staff positions during the year, we added new services to meet growing community needs as well as improved existing programs. We are ever thankful to our dedicated and caring staff who work together in good and bad times. Nursing home based services were expanded by increasing our capacity to care for those needing short-stay rehabilitation or ventilator-dependent care. The ability of staff to communicate effectively and problem solve was measurably increased by training in coaching communication presented in partnership with PHI. This vital training will extend to all Isabella staff and was made possible through a generous grant provided by the United Hospital Fund, the New York Community Trust and the Fan Fox & Leslie R. Samuels Foundation.

Isabella Visiting Care, Inc. our licensed home care services agency has more than doubled its size in the past two years. In addition we have provided professional home health aide training to nearly 600 community residents in the past four years — all at no cost to the trainee. Innovation continues to be our watchword. In a time of increased pressure on health care providers to do more with less due to cutbacks in government-funded programs such as Medicare and Medicaid, the imperative to do well becomes ever greater. This is a challenge Isabella takes seriously and more than ever, we need your support. As you read these pages, think about what efforts cost, our community’s loss were they to be eliminated and what you can do right now. Please consider Isabella as you plan your charitable giving. Enjoy reading about us and we sincerely thank you, once again, for your friendship and generosity.

Mark J. Kator President and Chief Executive Officer

Clockwise from top: Employee Coaching, Child Day Care, Mark Kator at the Fund Raising Raffle,YUM Fresh Food Program • On the cover: Isabella Health Fair

Mark Lipton Chair, Board of Directors

Embracing change, expanding services to meet new needs and advancing quality care have been abiding hallmarks of Isabella over

2012 H I GHLI GH TS

the many years. 2012 offered several challenges and opportunities which helped Isabella strengthen and grow in important ways.

ise” Cru ean “Oc est er F

Technology continues to progress as the tool of communication and innovation. During this past year Isabella modernized operations by converting from the paper-bound world of yesteryear to the electronic system of today. We participated in the creation of the platform that will enable electronic health records to transfer seamlessly to other medical providers. Our staff electronically records resident care and treatment interventions. Telemedicine remains ever more important as a means for electronically communicating vital information from our home care clients. And a new Physician Portal facilitates the timely authorization of care by community doctors. With the help of Local 1199 SEIU, all nursing home staff members have completed training to master Microsoft Office skills.

Show Isabella Art

Person centered care is at the forefront of how we deliver care in our nursing home and across our spectrum of services. We pioneered in this effort more than 15 years ago and in 2012 we benefitted from several measures that strengthen our effort in these areas: • With the help of PHI, a national non-profit organization that provides training in coaching and supervision, Isabella staff received specialized guidance in how best to communicate and manage in a variety of challenging situations. This training – which continues in 2013 –enables staff to handle situations at the point of service in the best way possible as well as to communicate most effectively with residents, family members and each other. • We continued to engage family members and our community partners in helping to create a dynamic setting for those in our care. New York Cares, Inc. and Arts and Minds are just two of our valued community partners that have contributed time and creative talent to enrich the lives of our residents. It would be impossible to count the many hours that family members and caregivers have contributed to helping care for residents in our nursing home – as well as those in our community based programs. • Isabella’s own staff members have continued the tradition of finding new and festive ways to engage the residents in activities that enrich daily life. Using the theme of an “Ocean Cruise”, Isabella hosted “Summer Fest”, an annual day-long extravaganza of musical performances, games and culinary delights to entertain and engage residents. • Personal pride was very much on display as residents delighted in showing off their creative talents in Isabella’s Annual Art Show.

m Sum

Here are some highlights:

Education remains an important element of Isabella’s mission. It enables our staff to remain current with the latest treatment modalities; it helps nursing home residents recover and return safely to home; and it provides guidance to community residents so that they can minimize the need for costly medical care in the future. Our commitment to education also provides incentives to the youth of the community. Here are some of our educational accomplishments this year. • Nearly 150 community residents received free career training to become home health aides and/or certified nursing assistants. • More than 400 community residents attended one or more of the 14 educational programs conducted by the Institute for Older Adults. • More than 200 community residents attended the Annual Isabella Health Fair where they learned about the services of 35 community providers. • 60 Community residents attended an Education Day on Advance Directives. • 10 Community High School seniors with a record of academic achievement and a commitment to community service were awarded Scholarships to help with the cost of college.

Isabella Visiting Care, Inc. our licensed home care services agency, more than doubled in size over the past two years as it continues to offer high quality, cost effective home care to clients in the greater New York area. Our new program of Platinum Care provides additional services to complement special lifestyle and social needs.

In partnership much can be accomplished. Isabella is fortunate to have participated in several vital community partnerships in 2012 to promote important community goals: • Under the aegis of the United Hospital Fund, and with other community providers, Isabella is participating in “Together on Diabetes” a unique program for seniors with diabetes that provides education, support, community referrals and individual guidance to enable them to remain healthy and better manage their disease. • In partnership with GrowNYC, Isabella offers YUM Fresh Food for Northern Manhattan, a healthy food access program led by a coordinated committee of community senior volunteers. YUM is part of a national demonstration project – “Healthy Communities though Healthy Food” – managed by United Together on Diabetes Neighborhood Houses of New York. • Isabella provides leadership to the Upper Manhattan Partnership for Senior Independence, a consortium of 8 community organizations that offer case management services and program referrals to 900 residents of Northern Manhattan.

Extraordinary developments are rarely anticipated – but can be a wonderful source of accomplishment and pride. • Superstorm Sandy presented unprecedented challenges for Isabella. While our location above sea level presented no fear of flooding, mass transit shut downs, gas shortages and power outages wreaked havoc on staffing schedules. Thanks to the enduring commitment of Isabella staff who remained on duty until relief arrived, we were able to maintain resident care throughout the emergency. In addition, we were able to accommodate the transfer of residents from a nursing home in Brooklyn that suffered extensive damage from the storm. • In 2012 Isabella was pleased to be awarded a 5 star rating “Much Above Average” by the Centers for Medicare and Medicaid Services, a federal agency that administers Medicare and Medicaid.

OU TLO OK FOR 2 013

Healthcare will continue to undergo major transformation in the next few years. While we must prepare for change, one thing remains constant: our commitment to improve the quality of care for all. • Short Stay Rehabilitation will continue to be an important need in our community. In 2013 we will expand our capacity to meet this need. • Our existing Ventilator Dependent Unit is fully utilized at all times and demand for this specialized care has exceeded our ability to accommodate all requests. To remedy the situation, we plan to expand capacity in 2013. • Home Care will be needed more than ever as the demand for case management and quality care in the community rises. To prepare for this, we will open a new certified home health agency “Isabella Care At Home”. • Preventing unnecessary hospital readmissions – and controlling costs – are important health care goals in 2013. In partnership with New York Presbyterian Hospital, Weill Cornell Medical Center, Allen Hospital and St. Luke’s Roosevelt Hospital, Isabella

“Big Apple Crunch” Intergenerational Event sponsored by GrowNYC : Child Day Care &YUM Fresh Food Program Volunteers

will offer “Bridge to Home”, a free 30-day program for Medicare fee-for-service patients that will provide guidance and support before and after discharge to enable them to connect with community health care providers, secure appropriate social services and learn to properly manage their illness. • The transition to Managed Care is well underway for our community based clients. In anticipation of the upcoming requirement for Managed Care participation of all nursing home residents, we will be educating staff, family members and residents as to the changes that are anticipated. • Quality of Care will continue to be at the forefront. We will continue the training created by PHI to advance the communication and coaching skills of Isabella staff. • As part of a grant awarded to the New York Chapter of the Alzheimer’s Association, Isabella will be working to develop innovative programs for nursing home residents with dementia, including palliative care. • We will remain steadfast in our goal to maintain financial stability, quality care for all and a willingness to adapt to positive change.

COM B I NED STATEM ENT OF OP ERAT I ONS* ( Una udit ed) For the years 2012 and 2011

Revenues Received From:

Medicaid

Isabella 2012

$

84,573,756

Isabella 2011

$

83,925,290

Medicaid Retroactive Reimbursement Adjustments

(244,000)

(1,003,000)

Medicare

7,436,171

9,359,680

15,871,473

19,013,854

Resident/Clients and Insurance Payments Home Care Contracts Charitable Support (Net of Expenses) Grants

8,665,565

1,257,397

191,553

749,063

370,567

1,178,864

1,016,026

$ 125,345,455

$ 121,539,535

Other Total Revenues

14,522,731

$

60,608,855

$

57,593,687

Employee Benefits

21,990,140

21,684,625

Fees

16,798,674

16,395,268

Supplies and Materials

6,101,587

6,470,422

Purchased and Contracted Services

3,871,165

3,811,127

973,129

1,006,124

2,913,769

2,972,699

Insurance

815,371

824,379

Provision (Recovery from bad debts)

157,101

112,012

Government Assessment Taxes

4,841,607

4,465,153

Depreciation and Amortization

4,941,286

5,014,634

Interest

2,515,368

2,310,716

Other

1,231,597

999,226

127,759,649

123,660,072

(2,414,194)

(2,120,537)

1,657,762

(127,388)

(756,432)

$ (2,247,925)

Leases and Rentals Utilities

Total Expenses: Surplus (Deficit) From Operations: Investment Income & Unrealized Gains: Final Surplus (Deficit):

Nursing Home

Senior Resource Center

Number of beds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705 Number of new admissions. . . . . . . . . . . . . . . . . . . . . . . . . . . 1,565 Number of residents over the age of 100 . . . . . . . . . . . . . . . . . . . . 9 Age of oldest resident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Number of residents under age 65 . . . . . . . . . . . . . . . . . . . . . . . . 68 Age of youngest resident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Number of visits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,082

Short Stay Rehabilitation Program

New Admissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454 Discharges Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422 Isabella House

Number of residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Average age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Long Term Home Care Program

Total Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555 Number of aide hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21,971 Number of skilled nursing visits . . . . . . . . . . . . . . . . . . . . . 807,053 Isabella Visiting Care, Inc.

Home Health Aides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830 Total Aide hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 935,000 Adult Day Health Care Program

Average number of clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Days of attendance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9,530

Funds Applied To:

Salaries and Wages

20 12 STAT IST IC S

$

Child Day Care Program

Number of children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Bottles of bubbles shared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 NORC (Naturally Occurring Retirement Community) Programs

Individuals served by VISTAS NORC . . . . . . . . . . . . . . . . . . . 398 Individuals served by El Corazon Neighborhood NORC. . . . . 373 Upper Manhattan Partnership for Senior Independence

Clients served in 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 900 Career Training Programs

Isabella Institute for Older Adults

Fifty Plus Club members . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,838 Number of Programs offered . . . . . . . . . . . . . . . . . . . . . . . . . 135 Total Program attendance. . . . . . . . . . . . . . . . . . . . . . . . . . 2,192 Walking Works Wonders Program participants . . . . . . . . . . . . 505 Hours of exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,294 Average Age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Community Youth Programs

Caring Partner program participants . . . . . . . . . . . . . . . . . . . . . . 30 Summer Youth Employment program participants. . . . . . . . . . . 80 YUM Fresh Food Program

Customers Served. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,972 Pounds of Fresh Produce Distributed . . . . . . . . . . . . . . . . . . 37,976 Volunteers

Number of volunteers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794 Number of college interns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Volunteer hours worked . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73,138 Isabella Geriatric Center Staffing

Total employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,137 Staff physicians . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Consulting medical physicians. . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Advanced nurse practitioners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Total nursing staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567 RNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 LPNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 CNAs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 Employment Longevity

Staff employed 40 years or more . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Staff employed 35 years or mor . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Staff employed 30 years or more . . . . . . . . . . . . . . . . . . . . . . . . . 14 Staff employed 25 years or more . . . . . . . . . . . . . . . . . . . . . . . . . 38 Staff employed 20 years or more . . . . . . . . . . . . . . . . . . . . . . . . . 74

Home Health Aide Completed training . . . . . . . . . . . . . . . . . . 133 Certified Nursing Aide Completed training . . . . . . . . . . . . . . . . 16

* Combines operating results for Isabella Geriatric Center, Inc., Isabella Home, Isabella Foundation Inc., Isabella Management Services, Isabella Child Day Care Services Inc, and Isabella Visiting Care, Inc. Adult Day Health Care

Isabella House Hula Dancers

2 0 1 2 D ONAT I ONS $20,000-$40,000

$1,000-$2,999

Continuum Health Partners, Inc. Estate of Mary Morita Unitex Textile Rental Services

Aging in America, Inc. Bi-County Mechanical Plumbing Inc. Black Box Network Services Blake Electric Contracting Co., Inc. Dr. Jo Ivey Bouffard Columbia University College of Dental Medicine Columbia University Medical Center Cool Insuring Agency, Inc. Cooperative Home Care Associates, Inc. Corkhill Manufacturing Company Karen Davis Gerimedix, Inc. GNYHA Ventures, Inc. Rachel Godfrey Ellen Harnett Dr. Ramin Hodjati Home Medical Specialties Jewish Home and Hospital for the Aged Jewish Home Lifecare Kumud Jindal, M.D. Language Fundamentals, Inc. Arthur J. Lennon, M.D. Loeb & Troper Mr. & Mrs. Marc Medico Hope Miller-McRae Dr. Thomas Muldoon Thomas Newman New York University College of Nursing Paraprofessional Healthcare Institute, Independence Care Sys Primary Care Development Corp Proskauer Rose LLP Ricco Wealth Partners, LLC Michael Rosen, M.D. Jay M. Sackman Consulting Services Saima Sultan, M.D. Jay Talbot

$10,000-$19,999

Crothall Healthcare, Inc. Medline Industries, Inc. NewYork-Presbyterian Hospital O Positive, LLC Visiting Nurse Service of New York Walter T. Gorman Electric, Inc. $6,000-$9,999

Consolidated Edison Strategic Partnership David Emanuel, M.D. & Deborah Hammond, M.D. Health Trac HealthFirst New York J.D. Moschitto & Associates Inc. Mr. & Mrs. Mark J. Kator Mark Lipton, PhD Dr. & Mrs. Robert Newman $3,000-$5,999

Anonymous CCLC Solution, Inc. Epstein, Tavroff & Leon, DPM, LLP Health Pro Management Services, LLC KPMG, LLP Local 1199 SEIU Maimonides Medical Center Mr. & Mrs. Rocco Meliambro New York Academy of Medicine New York Community Trust Northeastern Office Equipment Ruffo, Tabora, Mainello & McKay, P.C. Senior Whole Health

United Hospital Fund of New York Bruce and Freda Vladeck W.B. Mason Co., Inc. Mr. & Mrs. John Zeiss $500-$999

A.C.T. Baking Corp Alzheimer’s Association of New York Ralph Andrew Apple Bank for Savings Wiliam & Carol Ban Debora Barrett-Allen Hindy Bernstein Eileen Casey CDW Healthcare Ray Centeno Centerlight Healthcare Computer Network Solutions Alfred & Dr. Rose Dobrof Don Jon Production, LLC Fresh & Tasty Baked G.A.F. Seelig, Inc. Millie Gamble GDC Medical Electronics Susan Gevertz John Green Guth-DeConzo Consulting Tomoko Hanway Hebrew Home for the Aged at Riverdale Mary Ito Caroline Jacobs Gloria Lauriello, M.D. Lemle & Wolff, Inc. Judy Nunez Progressive Home Health Services, Inc. Mary Queally Rev. John Redic, II Jeffrey Sachs Tracey Sokoloff, BSN, MPH Carole Stoll Kenneth Weinstein, M.D. Ann Wyatt Patricia Yuzawa-Rubin

$200-$499

$100-$199

Johanna Almeida Avanti Landscaping, Inc. Joel Berson Thomas & Lerlyn Bonaparte Rosalie Buchanan Evelyn Camarco Maria Casquero Common Cents New York Elementary School P.S. 189 Mr. & Mrs. John Cuva Elemco Building Controls, Inc. David Finkelstein Melissa Freeman Dr. J. Dermot Frengley Claribel Gonzalez Mr. & Mrs. Bradley Grainger Noel Graziani Lesley Halliday Karen Harper-Goode Xiomara Housman Marilyn Howard Grace Ingleton K&M Business Services, Inc. Deborah LaRusso Elizabeth Lehmann Irene Lopez Mr. & Mrs. Robert Michael Nagle Spanish Congregation of Jehovah’s Witnesses Arlene Ortiz Mariam Paul Aileen Pena Susan Perez Berbadette Pichardo Patrice Ranellone Robert Richardt Patricia Rincon Magdalena Rivera Riverstone Senior Life Services Raysa Rodriguez Victoria Rosario Alexon Roy John Sheppard Yaffa Ungar VISIONS/Services for the Blind Westside Pulmonary PC Pierce Wilkinson

Vinod Acharya Shari Balaish Blue Man Group BlueSpire Marketing Iris Boteler Lonnie Cooper Sosamma Easo Beryl Epton Chris Ann Ernst Verdele Felix Margaret Fitzgerald Fe Florimon Wilnelia Gutierrez Linda Holahan International Development Institute Jose Jaimes Mary Joseph Celestine Lentz Maria Leon Dr. Linda Lewis Janet Listokin Lucinda Martinez-Desir Zenith Moreno Ilana Nossel Peace of Mind Technologies Elvira Prisco Dan Prizer Reforming New York Pilates Studios Suzanne G. Martin & Associates Suja Ann Thomas Truist Mary Wadkins Most Reverend Gerald T. Walsh Yonkers Carpet & Linoleum Company, Inc. $1-$99

Yrma Acevedo Brigida Alvarez Mary Anderson Anthony’s Florist Shop, LTD Maria Aristy Karen Bano Carmen Barbosa Mireya Bisono Janis Brown Carole Burnett

Blanca Castillo Ana Cepin Eileen Chalcroft Cruz Colon Stella Daddazio Kathryn Davis David Diaz, Jr. Jose Diaz-Oyola Dominican Women’s Development Center Thomas Dorf Esther Dorfman Garland Dwyer Edible Arrangements Peter Eilbott Isabel Evangelista Mary Eyer Sheila Fallik Constancia Ferreras Cari Fershing Adelaide Flanagan Angiolina Frias Porfirio Frias Misako Folzenlogen Amparo Fontanes Eva Forst Maria Garcia Constance Gemson Alfred Gerstman John Golan Kathleen Graham Easter Harris Mable Hedger Dinorah Hernandez Imogene Hooker Housing Preservation & Development Hudson View Diner Anita Hyams Edwin and Lucia Jack Geneva James Maria Javier Jewish Home at Rockleigh Ivylyn Johnson Lucille Jones Jessica Julius Rita Kaplow Eileen King Rose Klein Octavio Lamouth Joan Laufer

Lena Lawrence Barbara Lefkowitz Noris Lopez Anna Mackay Evelyne Magloire Donna Malech Barbara Marin Rayda Marquez Benita Martinez Graciela Martinez Moraima Matos Margrit Meagher Laurel Merriman Theresa Millery Cecilia Miranda Nely Miranda Lilia Morselli Evelyn Ninons Galina Notkina Juana Olivares Altagracia Ozuna Jacqueline Park Molly Park Bernice Perez Emilia Picado Michael Polisson Eleanor Rainford Luis Ramirez Mirella Ramos Erika Rodriguez Maria Rojas Ronald Fatoullah & Associates Liselotte Rosler Mr. & Mrs. Robert Saldhana Carmen Sanz-Ruiz Jacqueline Saunders Frances Scruggs Katie Shaw Mr. & Mrs. Sugunakar Shodavaram Julia Smith Aurora Sobrevinas Spoiled Brats Helen Stacom Lillian Stugensky Pin Pin Su Esther Taylor Patricia Taylor Marion Timmons Mr. & Mrs. Jose Valdes Juaquina Vasquez

Flora Velarde Maria White Vera Williams Marliese Zimmerman Gifts in Kind

Gi Chang Empire Quilters Aminatu Feinberg Sonjia Grant New York Jets Community Relations Mary Oliver Marta Quinones Cesar Romero, Sr. In Memory Of:

Jack Ballan from Paul and Jessica Ballan Miranda Bralts from Carole Stoll, Yaffa Ungar, Bruce and Fredda Vladeck Jaime Godfrey from Rachel H. Godfrey Marie Harris from Easter M. Harris and Vera M. Williams John Leslie from J. Dermot Frengley Abraham Listokin from Friends of Isabella Erik Rosen from Chris Ann Ernst, Alfred M. Gertsman, Rita G. Kaplow and Patricia Taylor Esther Rosenstark from John Golan Adoracion Vega from Adelaide N. Flanagan Ozelle Wadkins from Mary Wadkins Mary Wilkinson from Pierce B. Wilkinson George and Kimi Yuzawa from Anonymous and Patricia Yuzawa-Rubin In Honor Of:

The Ballan Family from Paul and Jessica Julius

D EVELOPM ENT

WAYS TO BENEFI T YOUR HEIRS

The following is a report of fundraising efforts in 2012 to benefit Isabella and the Isabella Foundation.

The following is a report of fundraising efforts in 2012 to benefit Isabella and the Isabella Foundation. We rely on funds from individual donors, foundations and government sources to make new programs possible and to expand the existing services we offer on our campus and in our community. We are grateful for the generosity of the many entities that make this a reality. Our Fall Annual Gala is a generous source of philanthropic funds for Isabella’s programs. Hundreds of guests gathered at the Tribeca Rooftop for an evening of dinner and dancing under the stars. This year’s Gala honored two extraordinarily dedicated individuals in the field of health care: Robert G. Newman, MD, President Emeritus of Continuum Health Partners, Inc. and a Professor of Community Medicine at Mount Sinai School of Medicine was honored for his vision and leadership in developing partnerships to meet the growing healthcare needs of all New Yorkers. Jo Ivey Boufford, MD, President of The New York Academy of Medicine and Professor of Public Service, Health Policy and Management at the Robert F. Wagner Graduate School of Public Service was honored for her contributions to the field of public health - both on a national and international level - and for her expertise in advancing the contemporary study of public health issues. Isabella held its fourth fundraiser for community based programs in early November. Called “A Night in the Heights”, this festive event, attended by more than 100 guests, offered wine tasting, a silent and live auction and spirited entertainment.

Isabella Health Fair

We offer special thanks for grant support in 2012

For the Advancement of Person Centered Care Foundation for Long Term Care For Case Management and Caregiver Support in the Community New York City Department for the Aging Harry & Jeanette Weinberg Foundation Federation of Protestant Welfare Agencies For Naturally Occurring Retirement Community (NORC) Programs New York City Department for the Aging New York State Office for the Aging United Jewish Appeal Federation of New York Deborah Elkins Foundation For YUM Fresh Food for Northern Manhattan Program New York Community Trust For Benefit Enrollment Services at the Senior Resource Center National Council on Aging, Inc. (NCOA) For “Together on Diabetes” Community Based Program United Hospital Fund For Technology to Coordinate and Advance the Exchange of Medical Information New York Presbyterian Hospital For the Senior Resource Center New York State Dormitory Authority

Isabella Health Fair

If you wish to reduce taxes on your estate, thereby providing more for your heirs, and provide Isabella with a meaningful legacy as well, you may want to consider the following estate planning ideas. We recommend that you consult with an attorney before deciding on any of the following options. Consider Leaving Isabella a Bequest in your Will.

You may designate the Isabella Foundation as the beneficiary of a specific dollar amount, or a particular asset, or a percentage of your estate. Bequests to the Foundation are deductible from your gross estate for estate tax purposes. Or you may name the Foundation as a contingent beneficiary or a beneficiary of assets remaining in your living trust. Legal Designation Isabella Foundation, Inc. 515 Audubon Avenue New York, New York 10040 Designate Isabella as a Beneficiary of Your Life Insurance Policy.

Explore Ways to Provide Both for Surviving Loved Ones and Isabella.

Plans are available that will pay income to surviving loved ones for a lifetime, after which Isabella will receive the remaining principal. Another arrangement allows you to provide income to Isabella for a period of time, after which the principal is passed to your heirs. Isabella Foundation

Isabella Foundation functions as a nonprofit 501©(3) foundation. All charitable contributions may be made to: Isabella Foundation, Inc. 515 Audubon Avenue New York, New York 10040 You may also donate on-line to the Isabella Foundation at: https://www.isabella.org/Isabella/Help/Gift.aspx For more information, please contact: Rocco Meliambro Vice President of Finance (212) 342-9308 [email protected]

You may name Isabella Foundation as a beneficiary of all or part of the proceeds of your individual life insurance policy or a group term policy. Insurance proceeds received by the Foundation would be deductible from your gross estate.

Isabella

Name Isabella Foundation as Beneficiary of Your IRAs and Other Qualified Retirement Plans.

For more information about our programs and services, please call: The Marketing Department (212) 342-9200

It is often particularly wise tax planning to name Isabella Foundation as a beneficiary of assets remaining in your IRAs or qualified retirement plans. These assets are unusual in that they are taxed twice when left to heirs other than your spouse.

For more information about an admission, please call: (212) 342-9245 or (800) 581-4474

Adult Day Health Care

Scholarship Winners

WE S U PPORT 1199SEIU Child Care Corporation Action Reconciliation Service for Peace Alzheimer’s Association, New York City Chapter ARC XVI Fort Washington, Inc. Asociación de Mujeres Progresistas, Inc. Asociación Internacional Fotografía Y Artes Brookdale Center for the Aging – Hunter College Foundation Center for Public Health and Continuing Education Centro Cívico Cultural Dominicano Chinatown Health Clinic Foundation Church of the Good Shepherd Committee for Hispanic Children & Families, Inc. Community Board District 12 Community League of the Heights Community Services for Faith, Hope and Charity, Inc. Council for Senior Centers and Services of New York City, Inc. Creating A Village, Inc. Dominican Women’s Development Center Dominoes Gentlemen Club, Inc. Encore Community Services Firefighters of New York City Federation of Protestant Welfare Agencies Fostering A Life, Inc. Fundación Expoferia George Washington High School – High School for Health Careers and Sciences George Washington High School – Law and Public Service George Washington High School – Media and Communications George Washington High School – ROTC School George Washington High School – The College Academy George Washington High School – YABC/LTW Program Gregorio Luperon High School Hebrew Home for the Aged at Riverdale Hispanic Federation Hostos Dream Project Housing Preservation and Development Hudson View Spanish Congregation Institute for the Puerto Rican/Hispanic Elderly, Inc. Instituto Duarteano, Inc.

BOARD OF DIRECTORS AND STAFF

Japanese American Association, Inc. Japanese Intercultural Network – Reona Ito Choral Series Juan Pablo Duarte Foundation Latino Center on Aging Latino Education Project, Inc. Lions Club Medicare Rights Center Mirabal Center National Association of Hispanic Nurses, New York City Chapter Neighborhood Trust Network for Good New York Academy of Medicine New York City Department for Consumer Affairs New York District Attorney NewYork-Presbyterian Hospital Northern Manhattan Coalition for Economic Development Police Department, City of New York (34th Precinct) Presbyterian Senior Services Primary Care Development Corp Riverdale Senior Services, Inc. Riverstone Senior Life Services SAGE (Services and Advocacy for Gay, Lesbian, Bisexual & Transgender Elders) St. Luke’s and Roosevelt Hospitals The Equity Project (TEP) Charter School United Hospital Fund United Neighborhood Houses United Palace Cathedral VISIONS/Services for the Blind and Visually Impaired Visiting Nurse Service of New York Visiting Nurse Service of New York Community Connections Time Bank Washington Heights Gardening Crew Washington Heights-Inwood Chamber of Commerce Washington Heights-Inwood Coalition, Inc. Washington Heights-Inwood Coalition on Aging, Inc. Washington Heights Multicultural Center West, Inc. Women in Health Management

Isabella Institute for Older Adults

Isabella Visiting Care, Inc.

Career Training Programs Certified Home Health Aide Certified Nursing Assistant

Isabella Nursing Home Skilled Nursing Care Dementia Care Palliative Care Respite Care Short & Long Term Rehabilitation Ventilator Dependent Care

Long Term Home Health Care Program

Child Day Care Program Isabella House

Religious Affiliations Pastoral Services

Arthur J. Lennon, M.D., 1st Vice Chairman

Debora Allen, Sub-Acute Care/ Neighborhood Resident Services

Howard S. Berliner, Sc.D., 2nd Vice Chairman

Carol Ban, Aging in Place Programs

Alexander Balko, Treasurer

Leona Chen, Isabella House

Ann Wyatt, Secretary

LaVerne Collins, Safety & Security

Msgr. Charles J. Fahey

John Cuva, Environmental Services

John Green

Christina Droney, Rehabilitation

Richard B. Harding, Jr.

Eddy Elie, Support Services

Caroline M. Jacobs

Karen Ellefsen, Child Day Care

Rafael Lantigua, M.D.

Lesley Halliday, Resident Community

Edward J. McFadden

Karen Harper, Resident Community

Worship Service Volunteers

Josephine F. McFadden

Marilyn Howard, Staff Development

Mr. Joseph Berry

Hila Richardson, R.N., Dr. P.H., F.A.A.N.

Deborah LaRusso, Social Services Program/ Neighborhood Resident Services

Seiichi Shimomura, M.D.

Betty Lehmann, Marketing & Communications

Jay Talbot

Janet Listokin, Therapeutic Recreation

Most Reverend Gerald T. Walsh Mark J. Kator, President and Chief Executive Officer Senior Leadership

Rocco Meliambro, Vice President, Finance Hope Miller, Vice President, Care Services Mariam Paul, Director of Nursing Ellen Harnett, Vice President, Quality & Compliance

Chaplain Hazel Bonello Chaplaincy Aides Mr. Dorren A. Carr Ms Britanny G. Phelps Mr. Joseph Scott

Religious Affiliations Buddhist: New York Buddhist Church

Jehovah Witness:

Marc Medico, Controller

Audubon Avenue Kingdom Hall

Rosa Pascual, Volunteer Services

Greg Fortin, Chief Information Officer

Pastor Kenneth S. Gibson

Rayda Marquez, Materials Management

Judy Nunez, Director of Special Projects

David Emanuel, M.D., Vice President, Chief Medical Officer

Reverend Elmer P. Hardy, Jr.

Islamic:

Robert Michael, Facilities Management

Eileen Casey, Vice President, Human Resources

Chaplaincy Associates

Gloria Magruder, Health Information Management Systems

Masjid Malcolm Shabazz Mosque

Jewish: Cantor (part-time)

Mary Queally, Isabella Visiting Care, Inc.

Protestant:

Patrice Ranellone, Resident Community

Bethel Gospel Assembly

Rev. John W. Redic II, Pastoral Services

Fort Washington Collegiate Church

Patricia Rincon, Adult Day Health Care

Iglesia “El Mesias”

Ramon Rios, Resident Community

Kelly Temple Church Of God In Christ

Udo Schneider, Dining Services

Manhattan Bible Church

Carole Stoll, Patient Accounts

New Gospel Temple Church Of God In Christ

Yaffa Ungar, Clinical Compliance

Tracey Sokoloff, Administrator, Home Care and Community Services

New York Theological Seminary Seventh-Day Adventist Church of Washington Heights

John Zeiss, Vice President, Operations

Spanish Dyckman Seventh Day Adventist Church Our Mission:

Adult Day Health Care Program

Caring Partner Program

Departmental Directors

Mark J. Lipton, PhD., Chair

Roman Catholic:

Our Family of Services and Programs

Caregiver Ombudsman Outreach Program

Board of Directors and Staff

Isabella Senior Resource Center

Naturally Occurring Retirement Communities (NORC's) Upper Manhattan Partnership for Senior Independence (UMPSI) YUM Fresh Food Program Volunteer Program

St. Elizabeth's Church

“To provide quality care through diverse programs designed to promote health and independence within and beyond our walls.” Mark Kator at the Isabella Health Fair

Church of St. Jude

Person Centered Care – going the extra mile

Credits: 2012 Annual Report published by: Marketing Department of Isabella Betty Lehmann, Director of Marketing

Welcome to our family.

Marilyn Pacheco, Assistant Director of Marketing

515 Audubon Avenue

Sarah Crespo, Communications Coordinator

NewYork, NewYork 10040

Lesley Seabert, Creative Director

212-342-9200 www.isabella.org

Photography by Ed Cunicelli, Mike Fitelson, Charles Manley, Julio Rivera, Manuel Sierra