Feb 14, 2015 - 2015 a special year for our Home Team Volunteer Network! Have a great ... a Manager in a student services
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CHAIRMAN (HTVN) A/P Ho Peng Kee EDITORIAL BOARD Editor Mrs Philomena Chong Designer/Writer Ms Lauren Loh DEPARTMENT COORDINATORS Ms Leena Rajan, SPF Ms Genevieve Lee, SCDF Ms Moganapriya Sandiramogan, Prisons Ms Yeo Wan Xin, SCORE
The Chairman’s Heartbeat
ON THE COVER
03 How You Run Your Life, That's How Your Clock Will Run
Home Team Happenings 05 Home Team Volunteers share their stories on Capital 95.8 FM
Volunteers’ Stories 08 Not Judging the book by its cover 13 HEARt of SINGAPORE: Cooking with Love
HTVN Flagship Event 11 Championing the spirit of volunteerism
Silver Lining The orange origami heart was adopted by HTVN in 2012 as the symbol of the Home Team Volunteer Movement. Like origami, the act of volunteering is usually carried out with hands and given from the heart. Through this act of giving, the giver conveys goodwill and well-wishes to the recipient.
16 A Letter to Young Volunteers—Serve with a Grateful Heart
The HTVN office is located at: 31 Ah Hood Road, Singapore 329979 Tel: 6478 2896
Our Calendar
If you have any feedback or enquires, please email them to:
[email protected]
Young Minds 18 My First Chance at Second Chances
Do You Know? 20 HELP! Is My Friend Taking Drugs?
Kaleidoscope 21-28 We Sum Up 2014 with Photos
29 Home Team Volunteers Event Calendar For more information about our volunteer schemes, please visit our online platforms: :http://www.htv.gov.sg
:/htvolunteers
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Chairman’s Heartbeat
Home Team Volunteer Network Steering Committee Member, Mr Kong Mun Kwong and Chairman HTVN, A/Prof Ho Peng Kee were at the Gardens by the Bay to meet fellow Home Team Volunteers and their family members, thanking them for their unwavering support. PHOTO: Lauren Loh
There’s a Jewish saying that goes like this “How you run your life, that's how your clock will run". Indeed, time flies for those with a busy schedule. For me, this is so true. Another year has come and gone with a twinkling of an eye! The same is true for HTVN where another exciting year has whizzed past. Many of you came for the Walking with the Home Team Learning Journeys, the Home Team Volunteer Leaders Conference and HTVN Retreat, HTVN Orientation Programme and the first run of the Skills@Home Programme. Some of you joined me in the Chairman’s run and walk at the Botanic Gardens as well. We ended the year with the HTVN Family Day at Gardens By the Bay. As Chief Volunteer, I thank MHA for making the special arrangement which I am sure all of us who went to the Gardens By the Bay appreciated. These events and initiatives aim to raise the profile of our HT volunteers, hoping to imbue a strong sense of shared responsibility in them and align everyone to a common mission. The new Skills@Home programme epitomizes these goals. Many who attended fed back to us that the core life-saving skills like CPR, First Aid and AED as well as basic skills in mental resilience gave them greater confidence performing their roles as HT volunteers. They also made new friends from the other HT volunteer schemes at these sessions. As HT volunteers, we are champions in helping to keep Singapore safe and secure. The many incidents worldwide - in Sydney, New York etc - are stark reminders that we cannot take Singapore's safety and security for granted. In this iconic SG50 year, let us all resolutely press on. I urge you to do your part to grow our volunteer movement. Spread the news with your family and friends. Share the skills and safety and security tips you have learnt with them. As Chairman of HTVN, together with other volunteers on the Steering Committee like Mr Kong Mun Kwong and Mr Eric Low, I will continue to do my part to build an even more vibrant Home Team volunteer movement. Let's make 2015 a special year for our Home Team Volunteer Network! Have a great year ahead! A/P Ho Peng Kee Chairman, Home Team Volunteer Network
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Home Team Happenings
Home Team Volunteers share their stories on Capital 95.8FM By Lauren Loh, HTVN Secretariat
Mr Justin Foo, a Citizen-on-Patrol (COP) volunteer , CPL (V) Gladys Koh and DSP (V) Joseph Lui from the Volunteer Special Constabulary (VSC) were on Capital 95.8FM City Trio show on 27 July 2014. PHOTO: SPF
“We shouldn’t rely on the Police for everything,” said Mr Justin Foo, a Citizen-on-Patrol (COP) volunteer. “Singapore will be a better place if all of us safeguard it like our home.” Mr Justin Foo, a retiree, was chatting with Mr Qiu Sheng Yang on Capital 95.8FM City Trio show on 27 July 2014. He, along with five other volunteers and Chairman, Home Team Volunteer Network or “HTVN”, A/Prof Ho Peng Kee were invited to go on Capital 95.8FM radio on 23 July, 27 July and 1 August 2014. It was the first time that the volunteers’ stories were shared on radio. Rekindling the Kampong Spirit from the Heart The work of COP rekindles the ‘Kampong Spirit’ as everyone takes ownership of the safety and security of their neighbourhood”, asserts Mr Foo. More importantly, the COP volunteer work strengthens the neighbourhood social ties as friendships are also forged along the way. Other than Mr Justin Foo, DSP (V) Joseph Lui, a Managing Director in a printing company and CPL (V) Gladys Koh, a Manager in a student services company, were also on the show. Both are volunteers of the Volunteer Special Constabulary. CPL (V) Koh told Mr Qiu that her lifelong ambition was to be a policewoman. As this did not materialise, volunteering with the VSC gave her a second chance to fulfil this long-held aspiration.
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Home Team Happenings Saving Lives and Healing Hearts It’s not difficult to be a volunteer. “All you need is the passion to make things better, a compassionate heart and sincerity,” shared Mdm Edna Tan from the Prisons’ Community Outreach Project. That is how Mdm Tan, a freelance educator, helped a mother and son to reconcile. “We visited a family whose son was incarcerated. The mother was very cold towards us initially and didn’t want to reveal too much information. It was only when she learnt that the son gave us the permission to visit them that the mother was more receptive.” “During our visit, we helped the son to convey that he still cares a lot about the family and he knew he was wrong. Upon hearing this, the mother broke down. She forgave him and urged him to study hard in Prisons so that he could start anew after serving his time.”
Mr Qiu Sheng Yang and Prisons’ Community Outreach Project volunteer Edna Tan along with the CDAU volunteers, LTA (V) Lee Bee Lian and SSG (V) Tommy Chu were on Capital 95.8FM City Trio show on 03 August 2014. PHOTO: SCDF
CDAU's LTA (V) Lee Bee Lian who is a full-time lecturer at a Polytechnic said that having support from family and friends makes the volunteering journey much easier. “My family and friends are very supportive of my volunteer work. I had thought that I would have to give some of the gatherings a miss because of my volunteering work. But my family and friends always take the effort to book me in advance just so that I can schedule my volunteer duties without having to miss the gatherings. I’m very touched,” she said. Other than LTA (V) Lee and Mdm Edna Tan, SSG (V) Tommy Chu was also on the radio show. SSG (V) Chu, a Financial Advisor, told the listeners that he had been volunteering since school days. He said “My family is very supportive of my volunteer work. I am still serving because it is very meaningful. In the event of an emergency, I am sure all of us will help out in whatever way we can because we are a life-saving force.”
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Home Team Happenings A/Prof Ho urges Government Agencies to set up similar volunteer network Even though Mandarin is not his regular lingo, A/Prof Ho, Chairman HTVN, also gamely took up the invitation to go on Capital 95.8 FM on 23 July 2014. He did not want to miss the opportunity to talk about volunteerism, something he embraces dearly, and how the Home Team Volunteer Network brings all Home Team volunteers together.
A/Prof Ho Peng Kee and the deejays of Capital 95.8 FM Prime Time morning show. From Left, Ms Ng Seok Khoong, A/ Prof Ho, Mr Qiu Sheng Yang and Phua Kia Peow. PHOTO: Philomena Chong
“The Home Team has been working with the volunteers for many years and some of the schemes started their work decades ago. While every one of them has their own unique identity, goals, responsibilities and beneficiaries, they are really part of the Home Team family, keeping Singapore safe and secure,” explained Prof Ho. “Hence, there is a need to strengthen the Home Team identity among them so that there is better cohesion and that is how the HTVN was formed in 2011.” To provide a more conducive environment for all volunteers in Singapore, A/Prof Ho urged Government Agencies to set up similar volunteer network so that volunteers’ aspirations and needs can be better looked after. If you are interested to volunteer with the Home Team, please visit http://www.htv.gov.sg.
A/Prof Ho Peng Kee made his maiden debut on a Mandarin radio station on 23 July 2014 to talk about volunteerism, something he embraces dearly, and how the Home Team Volunteer Network brings all Home Team volunteers together. PHOTO: Philomena Chong
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Volunteers’ Stories
Not judging the book by its cover David Lee, 48, and Jason Peh, 42, have been making a difference in the lives of the inmates for 10 years. Both pioneers of the Reading Club for Prison inmates, David, the Chairman of the Xin Zhi Reading Club, is an Account Servicing Director of an integrated marketing agency, Dream Solutions Pte Ltd. Jason is an Insurance Adviser with a Social Enterprise. Home Team Volunteer Network catches up with them to give you a peek into their volunteer journey. By Philomena Chong, HTVN Secretariat
Jason Peh and David Lee are pioneers of the Xin Zhi Reading Club. They have been making a difference in the lives of the inmates for 10 years. PHOTO: Lauren Loh
A rebellious-looking inmate’s reply humbled him and reminded him never to judge a book by its cover. Jason Peh, a Prisons volunteer from Xin Zhi Reading Club for 10 years recalled the incident which left an indelible mark on him. He had asked a rebellious-looking inmate during one of the reading sessions about how he found a mother’s nagging behaviour. The usually silent inmate spontaneously quipped that such nags only demonstrated a mother’s concern and love for her child and that it was not an issue to him. It was a reply he did not expect from someone who looked “rebellious” to him. He had pre-judged him. The incident and many other experiences have definitely made Jason’s volunteering experience enriching. Jason feels that volunteering with Prisons has exposed him to unique experiences. Even as he commits to sharing his time and resources in his own challenging circumstances, he deeply treasures the mutual learning and growing process with the inmates he interacts with. For David Lee, Chairman from Xin Zhi Reading Club for 10 years, is passionate and convinced that the reading club has made a difference to the inmates. He recalls a visitor to the Xin Zhi Reading Club who made an eloquent “thank you” speech for making a difference in his life. The visitor turned out to be an ex-inmate who participated in the reading sessions.
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Volunteers’ Stories David recalls how it all began when Xin Zhi Reading club visited a prison in Taiwan. The inmates there had shared with them how their reading sessions had motivated them to change. The inmates’ testimonies sealed the deal and convinced David that it was something Xin Zhi Reading Club had to do in Singapore. Xin Zhi Reading Club began its journey with prison inmates in 2004, encouraging inquiring minds and showing the importance of reading. Through reading, both David and Jason try to encourage the inmates to share their perspectives and ideas on the subject. This helps them see that it is alright to share their thoughts and not keep the thoughts to themselves. The process helps build confidence and prepare them for the world outside the prison walls.
Xin Zhi Reading Club began its journey with prison inmates in 2004, encouraging inquiring minds and showing the importance of reading. PHOTO: Lauren Loh
The volunteering journey, however, has its fair share of challenges. After all these years, Jason still finds it a challenge to persuade inmates to recite a passage in front of hundreds of people. Fortunately for the inmates, he is not throwing in the towel. He is philosophical about it and reminding himself that he should focus on boosting inmates’ confidence. David finds it a challenge to find suitable volunteers willing to make a long–term commitment as the sessions are on weekdays. It has been 10 years since it all started and both David and Jason are still passionate about the cause. To David, “teaching is learning...you will treasure yourself and family more.” Jason, too, feels that “one becomes a greater blessing to oneself by helping others in need”. Even then, he thinks that volunteers need to be reminded that “charity begins at home” and their own family members’ needs should never be neglected on the pretext of charity work. If you like to join David and Jason in making a difference in the lives of inmates through the reading programme, please email
[email protected] to find out more.
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HTVN Flagship Event
Championing the spirit of volunteerism The air was abuzz with excitement and enthusiasm at this year’s Home Team Volunteer (HTV) Leadership Conference and Retreat 2014. Talks were given, ideas exchanged and suggestions mooted to enhance and encourage volunteerism. By Denise Lee, Home Team News
The Immigration and Checkpoints Authority (ICA) Crime Prevention Ambassadors and Director Corporate Communications (ICA), AC Angie Wong. PHOTO: HTVN
On 16 August 2014, Home Team volunteers, government agencies and volunteer organisations gathered for the second Home Team Volunteer (HTV) Leadership Conference at the Civil Service College. This year’s event was combined with the HTV annual retreat, making it a full-day event of learning volunteer management practices, sharing opportunities and group discussion. In his opening address, Chairman of the Home Team Volunteer Network, Associate Professor Ho Peng Kee, heartily praised the volunteers for their good work in keeping Singapore safe and secure, and enthused about his rewarding experience of being a “Chief Home Team Volunteer”. “The Home Team has about 12,000 active volunteers spread over more than 12 schemes in the various Home Team departments, all of whom hail from different walks of life,” he said. A quick poll among the audience revealed the diverse demographics of volunteers present, from an 18-year-old student to an 82 year-old pastor, who drew a rapturous round of applause. Assoc Prof Ho Peng Kee shared how the Home Team Volunteer Network’s interaction with volunteers brought forward ideas that have since become reality, boosting the profile of Home Team volunteers. These include the standardisation of uniforms between officers and volunteers, and the introduction of the Minister of Home Affairs Awards in 2011 to acknowledge the volunteers’ contribution.
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HTVN Flagship Event Highlighting how the Home Team volunteers’ training were put to good use, Assoc Prof Ho Peng Kee cited examples that included a Civil Defence (CD) Lionhearter, Preston Samuel Philip, whose emergency preparedness training came in handy when he tended to a colleague whose leg was injured by a forklift truck.
“Satisfaction is my ‘payment’,” shared Assoc Prof Ho Peng Kee about the joy of being a “Chief Home Team Volunteer” in his opening speech. PHOTO: HTVN
In closing, he expressed his desire for the nation as she turned 49: “My birthday wish for Singapore is that there will arise in her fair shores a vibrant Home Team Volunteers movement, where, in every family, there is someone trained and equipped with skills and knowledge that ensures a safer family, a safer and more secure Singapore.”
The conference continued with two featured talks—the Yellow Ribbon-Community Outreach Programme (YR-CP) and Engaging the Baby Boomer Volunteers—by Superintendent of Prisons Abdul Karim s/o Shahul Hameed and Deputy Director of SG Cares Mr Hosea Lai respectively. During the Q&A session with the speakers, suggestions such as the institutionalisation of volunteerism and concerns about the formalistic application procedure for training were raised by volunteers. The second half of the day saw the volunteers gathering in groups to discuss topics on how to improve their volunteering experience and encourage the people around them to volunteer with the Home Team. Some of the suggestions mooted included inviting friends along for events and sharing about the rewarding experience of volunteering. For Jun Ming, 24, a first-timer at the conference and Vice President of the CD Lionhearters at Nanyang Polytechnic, the event was an enriching exposure to the vibrant volunteering scene at Home Team: “ I was heartened to learn about and meet so many passionate volunteers from the various Home Team agencies who shared with me their experiences. Now that I know the variety of volunteering opportunities out there, I’m inspired to consider the other areas I can serve in too.”
Home Team volunteers gathered in groups to discuss ways to improve their ability as a volunteer and spread the spirit of volunteerism. PHOTO: HTVN
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Volunteers’ Stories
HEARt of SINGAPORE: Cooking with Love By Afiq Fitri Bin Alias, Home Team News
“I want to give them the opportunity to work in a Food & Beverage environment without any discrimination, with a good salary, and where you’ll be treated like part of the family,” said Mr Se Teo. PHOTO: Heather Leong, Home Team News
The lunch time rush hour was beckoning, and the staff members of Eighteen Chefs at Ang Mo Kio Hub were hurriedly setting tables and making sure each dish was served to the right customers. It is a familiar scene across all six outlets in Singapore—a buzz of activity and a snaking queue of hungry customers. At the heart of all these is founder and CEO of Eighteen Chefs, Mr Benny Se Teo. Having started up six chains across Singapore with three more in the pipeline while fiercely staying true to his core mission of hiring ex-offenders, the 54-year-old is someone you might describe as a local hero. Mr Se Teo said that every month, his human resource department would make a trip down to the Singapore Prison Service (SPS) to speak to inmates who are about to be released to look for potential employees. “I want to give them the opportunity to work in a Food & Beverage environment without any discrimination, with a good salary, and where you’ll be treated like part of the family,” he said. Mr Se Teo’s mission of giving ex-offenders a working environment built on trust and compassion stems from his personal struggles when he was much younger. He himself had spent over a decade in prison, fighting a seemingly losing war against a crippling heroin addiction that almost ended his life. After his eventual release in 1993, Mr Se Teo decided to kick the habit. But in that year alone, he went for six job interviews but was repeatedly turned away because of his prison record. Mr Se Teo described 1993 to be a dark time in his life.
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Volunteers’ Stories “I realised that once you’re an ex-offender it’s very difficult for you to live a normal life… there’s no chance for you to integrate back,” he said. “I told myself that one day if I’m ever a business owner I will want to hire this group of people.” Ever since he opened the very first Eighteen Chefs outlet at Eastpoint Mall, Mr Se Teo hasn’t forgotten the promise he made to himself all those years back. Today, more than half of his staff members are ex-offenders with records that run from unlicensed money lending to various drug offences. “I will sayang them and I’ll make sure that they’re treated well in my organisation,” said Mr Se Teo, adding that he just announced to his employees that those who have been working in the organisation for more than a year will receive a three-month bonus. “Some of my employees who have worked with me all these years are my managers and head chefs now… if I’m able to give them a leg up to go on to the next level, I’m very proud.” Mr Tan Kang Hua is a prime example of a life that Mr Se Teo has helped change. Mr Tan got to know him when he was helping out as a cook in a halfway house after his release from prison. When Eighteen Chefs first started out, Mr Se Teo roped him in as a chef. Today, Mr Tan is an Executive Assistant. “Rising from a convict to being the boss of his own business… and being able to encourage us ex-convicts is a very difficult task,” said Mr Tan. “Eighteen Chefs lets us reintegrate back into society… no matter how terrible we were in the past, we can, step by step, redeem ourselves here.” While Mr Se Teo stops short of calling himself a father to his employees, it is clear that his staff members regard him as a role model whom they all look up to. By providing jobs and hope to ex-offenders, he gives them a chance to get their lives back on track, and empowers them to fully realise the potential most of them never knew existed. Mr Jumaat bin Jamat, who spent five years in prison for unlicensed money lending is now on his way to making his dream of being a professional chef come true. The 35-year-old shared that he always had an interest in cooking and he jumped at the opportunity when his sister told him that Eighteen Chefs was looking for people to add to their team. “Benny has taught me a lot and has given me a lot of guidance, and because of him this is what I am now,” he said. “I really look up to him and I hope to be successful just like him one day.”
“Eighteen Chefs lets us reintegrate back into society… no matter how terrible we were in the past, we can, step by step, redeem ourselves here.” PHOTO: Heather Leong, Home Team News
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Silver Lining
A Letter to Young Volunteers – Serve with a Grateful Heart
The Home Team honours 10 outstanding volunteers for their dedication and contributions to the Home Team and community every year during the Home Team National Day Observance Ceremony. In this photo, Mr Joseph Tay Khim Soon received the National Day Award from DPM Teo Chee Hean on 05 August 2013. PHOTO: MHA
My volunteering journey began more than 20 years ago in 1991 as a Volunteer Aftercare Officer. It is a journey that I’ll continue until the Lord calls me home. The Basic Training Course with the Singapore Prison Service sets volunteers off to a good start as they will learn how to interact with inmates and get tips on what the volunteers can do to help ex-offenders reintegrate back into the society. Serving with the Christian Counselling Service (CCS), I go into the prisons to conduct worship services for the inmates every Sunday. I will always try to give the inmates some words of encouragement at the end of every service because I want them to have hope and to plod on despite facing difficulties in life. The work of a Prisons volunteer does not end when the inmate is released from prison. They actually need more help upon their release. Ex-offenders often revert to their old ways because they are not able to find the means to support themselves. The sad reality is that some face rejection even by their own family. Many have little option but to seek comfort from the very people who got them onto the slippery road of crime. This is a vicious cycle and some of them will keep coming back to Prisons. Never be discouraged when they do so. Such is life and it is not all a bed of roses. Be positive and have some faith that the inmates eventually will turn over a new leaf one day.
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Silver Lining I remember meeting a former drug addict who had lost all hope in himself because everyone rejected him after his release. He was so depressed that he wanted to end his life. Upon learning his plight, some of the CCS colleagues and I spent a lot of time counselling him. We even managed to find him a job. With a new job, he began to pick up the pieces and persevered through life. Today, he is gainfully employed, married with three children and even spend some of his free time counselling drug addicts in Prisons.
Mr Joseph Tay, along with other volunteers with DPM Teo Chee Hean were at the Pioneer Generation Tribute on 09 February 2014 at the Istana. PHOTO: MHA
I hope to see more volunteers coming forward to join us as there are many worthy causes but few helpers around. When you do volunteer, do not be hasty and commit yourself to too many organisations at once as you might not be able to cope with the volunteering work and get disillusioned. Serving with the Prisons’ Ministry has been very satisfying and I want to continue until the Lord calls me home. Warmest wishes, Joseph Tay
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Young Minds
My first chance at second chances By Rebekah Lin I was a terrible student. I remember being called into the Principal’s office a lot. Exams had just ended and I had failed six out of eight subjects at the very studious Raffles Girls’ School. I sat opposite two of my deputy principals and one was shaking her head, determined to have me leave the school and re-do the entire year. The other looked at me with kindness and said, no, Rebekah’s not stupid, just lazy - she deserves one last chance. I took it and many years on, I am just about to start my PhD in English. This was my first exposure to second chances and it wasn’t my last. I’ve been very blessed and lucky to have had the opportunities I’ve been given. Writing and taking photos on press junkets to Ethiopia, Bangladesh and India, volunteering at the Yellow Ribbon Fund, meeting dignitaries and inspirational individuals are just a few of those. That list is limitless.
Serene Yeow, Choo Meng Eng, Ismail Saleemah and Rebekah Lin brainstormed on ways to start a social enterprise within prison and they came up with an in-home reading program for children whose mothers were incarcerated. PHOTO: Rebekah Lin
I was then approached by the lovely Melissa Kwee who wanted to do something with the women’s prison. She arranged a meeting for us to meet a brilliant mother-and-daughter pair, Choo Meng Eng and Serene Yeow and we brainstormed on ways to start a social enterprise within prison. We came up with a flower arrangement business model that would equip the women with a skill set post-release. We then decided to incentivise them to complete the program by pairing this with an in-home reading program for their children. Saleemah Ismail joined us then and we were so passionate about the reading program idea that that became the main project we wanted to focus on. We saw a need for an alternative as these kids were not school-ready at age seven and we wanted to intervene at a young age so as to break that vicious cycle of believing that they will amount to nothing! We also saw a need to strengthen the mother-and-child bond was strained due to the incarceration.
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Young Minds
The volunteers from ITE, polytechnics and other partner organizations at an early reader event. PHOTO: Rebekah Lin
Hence, Early Reader (www.earlyreader.org) was incorporated in 2014, leveraging on volunteers from ITE, the polytechnics and other partner organisations. We read to our kids once a week and there are strong mentor-volunteer support and training circles to ensure consistency and volunteer retention. It’s been six months and we’ve seen amazing progress from our kids! I’m a strong believer in second chances and I know that given the opportunity to try again, this faith and belief in someone whom society deems as “hopeless” will really change lives in the long run.
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Our Calendar
Date & Time*
Event
TBC
Breakfast with Chairman HTVN
14 February 2015
Junior CD Lionhearter Challenge
March 2015
VSC Commitment Award Presentation
March 2015
SPS Befrienders’ Dinner and Dialogue
April 2015
CD Lionhearter Forum 2015 Walking with the Home Team Learning Journey
May/June 2015
CDAU Appreciation Event
September 2015
Yellow Ribbon Prison Run 2015 Singapore Prison Service Volunteers’ Award Ceremony Home Team Volunteer Orientation Programme Skills@Home Training Programme for Volunteers VSC Appreciation Dinner
October 2015
Yellow Ribbon Appreciation Dinner 2015
November 2015
Home Team Fest 2015
*The schedule is subjected to changes. Please email
[email protected] for confirmation of dates.
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