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Inlprovel11ents Needed in Vendor Repair and Return Process Final Audit Report #104-2008 Marcil 23,2010
Audit Report Issued By: NATIONAL RAILROAD PASSENGER CORPORATION AMTRAI( OFFICE OF INSPECTOR GENERAL 10 G STREET, N.E. WASHINGTON, DC 20002
NATIONAL RAILROAD PASSENGER CORPOnATION 10 G St(~el NE, 3\v300, Washington, DC 20002 TeI202·906·45GO Fax 202-906-4564
Date To
March 23, 20 to William Maguire, Chief Logistics Officer
From
Gary E. Glowacki, Deputy Inspector General, Audits
Department
Office of Inspector General - Audits
Subject
I nlpl'OVCments Needed ill Vendor Repair and Retul'n Process, Final Audit Repol't #104-2008
cc
Enclosed is our Final Report) on the Vendor Repair and Return (R&R) Process. OllI' objectives were to deterJuine whether open purchase orders (POs) for R&R parts are closed on a titnely basis and if intell1al controls for the R&R process including warranty repairs are effective. The results of Ollr audit were discllssed ,vith JOIUl Maliin, Deputy Chief Logistics Officer, Procurelnent, David Herendeen, Deputy Chief Logistics Officer, Materials Managelnent and Lee SlnaLi, Director - Procurelnent and Materials Managell1ent. We appreciate the courtesies and cooperation of your staff during this audit. If you have any questions, I can be reached by telephone at 202-906~45GO (ATS 777-4560) 01' bye-mail at GlowacG@amtrakcom.
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