RENAULT TRUCKS SAS – Capital de 50 000 000 Euros – Siège social : 99,
route ... catalogue of 110,000 parts available on demand, as part of a kit or singly.
CORPORATE COMMUNICATIONS DEPARTMENT
P R E S S
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Lyon / October 2009
RENAULT TRUCKS' "SPARE PARTS" OFFERING MEETS ALL HAULIERS' NEEDS
Because Renault Trucks' mission doesn't stop when a customer signs a purchase order, it has been developing an ambitious policy of services associated with spare parts for many years. With its Approved parts, eXchange and Okelia offerings, Renault Trucks provides its customers with long-term support and is able to meet all the maintenance needs of the vehicles they operate. The Renault Trucks "spare parts" offering provides a comprehensive solution to all aspects of servicing its trucks, as well as trailers. Furthermore, via its extensive range of accessories, it provides means of improving driver comfort as well as reducing vehicles' operating costs. This aspect of its business is divided into three complementary entities, which are Approved Parts, Renault Trucks eXchange and Okelia. The last of these also includes a service for selling workshop products and specific accessories for each one of its customers' activities. The quality, reliability and availability of its spare parts reflect Renault Trucks' commitment to maintaining its vehicles' at their original levels of performance.
- The Approved parts The Approved parts label is the certification given by Renault Trucks to spare parts which have been designed, tested and approved by the manufacturer itself. The customer can be confident that they are perfectly suitable for the original vehicle, that they will make sure all its systems (braking, electricity, powertrain, fastenings, etc.) are operating properly and that they are totally reliable. All parts fitted in Renault Trucks' workshops are guaranteed one year worldwide. To make sure supplies are constantly available with ever shorter lead times for dealers, and therefore for its customers, Renault Trucks relies on a network of 1,200 service points throughout Europe and a catalogue of 110,000 parts available on demand, as part of a kit or singly.
TER B50 1 15 – 99, route de Lyon – 69806 Saint-Priest Cedex Fax : +33 (0)4 72 96 48 57 - www.renault-trucks.com RENAULT TRUCKS SAS – Capital de 50 000 000 Euros – Siège social : 99, route de Lyon – 69800 SAINT-PRIEST siret : 954 506 077 00120 – RCS Lyon B 954 506 077
- The Renault Trucks eXchange offering
COMMUNIQU Renault Trucks eXchange is dedicated to remanufacturing mechanical units (engines, gearboxes and Esubassemblies) and equipment, to give them a second life. The cost of maintenance is a significant
issue which always impacts the vehicle's resale value: Is it worth replacing a broken engine by a new one on a vehicle with more than a certain number of kilometres on the clock? Apart from making a contribution to sustainable development, Renault Trucks eXchange has the great advantage of allowing customers to significantly reduce their operating costs. For parts renovated in this way are between 30 and 50% cheaper than the new equivalent.
For customers, choosing Renault Trucks eXchange parts means getting excellent value for money and benefiting from the same exacting manufacturing and performance standards as factory fit items – plus an identical one year guarantee when they are fitted in RT workshops.
- The Okelia offering Okelia is an extension of the Approved parts offering designed to maintain a customer's entire fleet. It therefore provides: - all the parts required for the regular maintenance of heavy goods and light commercial vehicles, as well as trailers, whether this concerns axles, mechanical braking, air or electronic braking, electricity, signalling, safety, coupling, hoisting, filtration and the engine environment, special equipment, steering gear and suspension as well as the bodywork and chassis. - all parts or items needed for maintenance in workshops such as tools and garage equipment, but also those concerning hygiene and personal protection. All Okelia parts benefit from Renault Trucks' logistics support, and have been selected by the manufacturer from well-known and reliable market suppliers. They comply with all current regulations and safety standards (particularly the chemical products) and also have a one-year warranty. Like all the other spare parts, they are available throughout the Renault Trucks network from staff who benefit from ongoing training in vehicle and trailer maintenance.
With its "Spare Parts" offering, Renault Trucks meets its customers' needs and provides them with long-term support. By choosing Renault Trucks, they will find comprehensive services for maintaining and equipping their entire fleet (vehicles and trailers) via a single service outlet, with a guarantee of stringent quality standards, local availability and solutions for their needs.
Further information is available from: www.renault-trucks.com/press Julien Berthet – Tel: + 33 (0)4 72 96 39 86 -
[email protected] Fabrice Piombo – Tel: + 33 (0)4 72 96 12 20 -
[email protected]
