This training will be available as a stand alone session or as a one day session, added to the Inside Sales Training Cam
Installation for Sales People
GREAT INSTALLATION BEGINS AT THE FRONT DOOR OF YOUR STORE, NOT THE BACK!
When your staff attends this one day class on how to properly understand and sell installation, every member of your business will benefit. STORE OWNERS AND MANAGERS: • Better trained sales staff mean fewer costly mistakes. • Better trained sales staff mean fewer disappointed customers (who always seem to want to talk with you!). • Better trained sales staff mean greater profit opportunities. SALES PROFESSIONALS:
This training will be available as a stand alone session or as a one day session, added to the Inside Sales Training Camp put on by Benchmarkinc.* For complete details on the Inside Sales Training Camps, please visit bmarkinc. com The cost for this session is $299.
• Better training means greater self-confidence. • Better training means greater close rates. • Better training means greater accuracy resulting in fewer lost commissions and increased customer referrals. • Better training results in better relationships with the installation department. INSTALLERS: • Better training results in fewer misunderstandings and delays with the customer. • Better training results in fewer call backs and return trips. • Better training results in better relationships with the sales department. And best of all, the real winners will be your customers. Better training means that their purchases will be performed with a greater degree of professionalism and with fewer disappointments. Since customers are going to talk anyway, wouldn’t it be better if they said positive things? This class will pay for itself immediately. The cost is truly minimal when compared to the cost of eliminating even one mistake or missing an opportunity to up sell. There are only a limited amount of class dates available and space is limited in each class. Don’t procrastinate – book yours today! For more details or to sign up, please email Tom Jennings:
[email protected].
This training will be conducted by Tom Jennings. Tom is a lifelong member of the flooring business. Since selling his family’s retail business in 2006, he has served the industry as an educator and speaker. He is a past-board chairman of the WFCA and is currently the board chairman of WFCA Services, Inc. and WFCA vice president of professional development.
2017 Dates and Locations:
• Friday
February 10 Sacramento
• Friday
April 7
Seattle
• Friday
June 9
Philadelphia
• Friday
July 14
Denver
• Friday
September 15 Houston
• Friday
December 8 Orlando
*The WFCA reserves the right to cancel the session due to low enrollment, inclement weather or any circumstances which would make the event nonviable. Registered attendees will be notified and given a refund.
