Internet focus groups and mailing lists for the ...

Internet Focus Groups and Mailing Lists for the Environmental Professional in Site Risk Assessment and Remediation Tudoudh F. Guevin

Turlougb F. Guerin is an environmental adviser with international experience in contaminated site remediation and expertise in environmental risk management. He has prouided advice to US. corporation including Arcadis Geraghty C Miller, Levine Fricke Engineering, and Motorola In Australia and the Asia Pacific Region he has worked with Rio Tinto, including IT Technology Group and across it’s operations.

I n 1957,~i)ii1.~01*~piiter~across the UplitedStateswerelinkedtoform thefirst ziersion oj’zuhat we noui knou, to be the Internet. TheIntenzet hasgroum u q beyond zohat niiyone working zn the U S . Depatfment of Defense 3 special project teani, Advunced Research ProjectsAgency orDARPA, more than 40

years ago, could euer haue imagined. Yet despite thepheizomeiialgrowth of Intemiet users, nnd access to information in allfields of endeavor,finding genuine(y us&tl and he@fiil Irzternet resources is still a challenge. Knowledge sham‘ng iii contaminated site assessment and reinediation is mcreasing and this is occiirring throiigh several mechanisms and at maq1 levels. Intemiational colluboration on site contaminatiori and remediation issues is becoming ettident at the highest level between countries. Lower-level interactions between organizations and individual practitioners are also in creasing . Formation of p a anersh ips in implementing site assessment and remediatioil solzitions are becoming evident and there are now numerous websites, t-esulting ,from these collaborations, providivg jkee access fo completed repoj~sand related materials. Internet mailing lists contribute to sharing of knoiidedge at all these levels butpaaicularly encourage contributionsfrom pructitioners and those out there “doingthe work” and often without the time to write up thew contributions, though these can be substantial. 0 2000 John Wilej)G Sons, Inc. FOCUS The focus of this article is to answer the following question: How can environmental professionals, working in the contaminated soil and groundwater field, be most effective in accessing other professionals using the Internet?The purpose of this article is to provide answers to several pertinent questions relating to this focus on how environmental practitioners can

02000 John Wiley & Sons, Inc.

83

TURLOUGH F. GUERIN

Mailing lists on the Internet, covering numerous fields relating to site contamination and remediation including practical and commercial aspects, have emerged over the past decade.

harness Internet focus groups o r mailing lists. The note is based on the premise that sharing knowledge is a valuable activity and leads to the development of individuals in a profession but also increases the knowledge base in this important field. It in no way attempts to discuss intellectual property and commercial-in-confidence issues, though these need to be kept at the forefront of the minds of contributors to the Internet mailing lists. It should be mentioned that knowledge sharing in contaminated site assessment and remediation is increasing and this is occurring through several mechanisms and at many levels. International collaboration on site contamination and remediation issues is becoming evident at the highest level between countries (Guerin, in press). What Are the Key Internet Discussion Groups that I Should Know About? Mailing lists on the Internet, covering numerous fields relating to site contamination and remediation including practical and commercial aspects, have emerged over the past decade. Most notable of these discussion lists are those on bioremediation, groundwater, environmental forensics, and phytoremediation (see Exhibit 1).These four lists are the most useful and credible sources of information on the topic of soil and groundwater remediation. These particular lists provide an important connection to the international environmental consulting and research profession for the following reasons:

They are up-to-date and discussions cover topical and relevant issues. Discussions remain focused on the core themes of each discussion. Recognized professionals from around the world contribute. The ideas raised are thoroughly debated. They encourage contributions from a wide range of subscribers. They are neither academically or industry focused so they provide balanced viewpoints on the majority of topics discussed. These lists are not focused on any one or particular geographic region (though three of the four lists originated in the United States). There are, by and large, few postings that are completely off-topic or that have no relevance to the field. They are not dominated by any one individual or group, so there are always fresh and varied contributions and lines of argument. While these attributes may not necessarily define the lists in terms of their scientific quality (though the quality of the discussions are generally high), they are prerequisites for effective discussions on the topics of soil and groundwater contamination and remediation. Activity and relevance, which are both high on these lists, are actually the main measures of whether or not the list will be useful to the majority of subscribers.

84

REMEDIATION/AUTUMN 2000

INTERNET Focus GROUPS AND MAILING LISTSFOR THE ENVIRONMENTAL PROFESSIONAL

Exhibit 1. Key Internet Discussion Groups on Contaminated Soil a n d Groundwater a n d Keiiiecliation Internet discussion groups can wax and wane. However, the following lists are the most active, informative, and professional, and are currently available on the Internet. These four lists provide environmental professionals with four main gateways or meeting places on the Internet. If you are unsure as to which groups to join from the detailed list given in Exhibit 2 , then these are the ones to subscribe to. My only other comment on these lists is that because they have originated in the U.nited States, they have a large U S . component in the contributions, though this reflects iiiorc' of the leadership in the field than anything else. My suggestion is to use the digest mode of subscription for each of these lists simply to minimize the volume o f email coming to you.

Bioremediation List. This list covers all aspects of bioremediation of contaminated soils, sediments, and water. The list includes over 2,300 members worldwide, including environmental consultants, industry representatives, regulators. researchers, educators, students, and others with diverse backgrounds in education and experience. Due to the complex biogeochemical processes that control biotr-ansformation, membership is open to environmental engineers, hydrogeologists, soil scientists, microbiologists, environmental chemists, and all who wish to contribute to this important topic. You can subscribe at http:// biogroup.gzea .coni/niembership/home.asp and go to http://gwrp.cciw.ca/internet/ bioremediation Aiorem-archive. htm to search the archives. This in itself provides an excellent database.

Groundwater List. This is a high traffic discussion list discussing a broad range of issues relating to the science and assessment and remediation o f contaminated groundwater. It has more than 1,500 subscribers It covers all aspects of groundwater and its remediation, and is not restricted to groundwater cheinistiy or contamination but is a forum for just about any element of groundwater. You can subscribe at http://www.groundwater.com/gwdigest. htm.

Environmental Forensics. This is a discussion of the science and technology to establish position in environmental disputes. It has a particular focus on analytical aspects of environmental contamination and remediation. There are some very instructive discussions on the characterization of pollutants in soils and groundwater on this list and in itself is sufficient reason for an environmental consult to be subscribed to it. You can subscribe at http://www.eliiiengineering.com.

PhytoremediationList.This mailing list is for the discussion of research and development o f phytoremediation (the use of plants to remediate contamination). Topics relevant to the list include the uptake of groundwater and contaminants by plants, enhanced microbial activity in the rhizosphere, and phytotoxicity and revegetation in contaminated soils. It coinplements the Phytonet Discussion List described in Exhibit 2. To subscribe, go to http://wwn/.engg.ksu.edu/HSRC/ phytorendhome.html.

REMEDIATION/AUTUMN 2000

85

TURLOUGH F. GUERIN

Will There Be an Internet Discussion Group that Addresses My Specific Needs as an Environmental Professional? It is interesting to note that, with all the traffic on the Internet, there are relatively few active discussions in soil and groundwater contamination and remediation. There are other less active mailing lists than those previously mentioned, including those that discuss the broader aspects of soil and groundwater contamination. These are:

Soils; Sediments; Water and groundwater treatment and remediation; Bioremediation; Phytoremediation; and Mining and the environment. The more specific areas relating to soil and groundwater contamination and remediation are:

It is interesting to note that, with all the trafic on the Internet, there are relatively few active discussions in soil and groundwater contamination and remediation.

Soil chemistry; Ecotoxicology; Soil organic matter; Water chemistry; Acid rock drainage; Hazardous waste; and Chemical and pollutant characterization.

All of the mailing lists described in this column discuss technical aspects relating to these above listed topics. These lists, except those already described in Exhibit 1, are listed in Exhibit 2. The bullet points directly above are linked to specific lists through the column on “Topics Discussed” in Exhibit 2. In most cases, if you post a message that is not quite on topic, other subscribers will usually provide guidance on choosing a more suitable forum. It is worthwhile looking at or searching the online archives of these lists (where these are available) prior to posting your contribution. One of the key aspects of these mailing lists has been in the exchange of experiences, particularly those of practitioners, much of which is not covered in the scientific or trade journals. Do Internet Mailing Lists Foster International Collaboration in Environmental Management and Protection? This is probably one of the most beneficial aspects of Internet discussion groups. Without a doubt, environmental lists have and will connect professionals in all developing nations with those in developed countries. It should also be recognized that the level of skilled and knowledgeable workers is relatively low in the site contamination assessment and remediation field in many Asia Pacific and African countries, and harnessing these resources will be important for these countries to become competitive in this field. Practitioners are therefore encouraged to make

86

REMEDIATION/AUTUMN 2000

400

Medium

Medium

Low

Low

Use of plants to remediate contaiiiinated soil and groundwater All aspects of soil science including limited discussion on soil contamination

All aspects of soil chemistry with no particular focus on soil contamination

Phytoremediation

Soils

Soil Chemistry List

http://www.sedinients.org (Archives X Subscribe)

http://www.ejiroups.coni/group/consed(Archive

>lo0

750

Medium

Medium

Medium-Low 30

Medium-Low 16

Low

Low

Low

Low

Soil and water at mining operations, covering reclamation. pollution prevention, acid rock drainage (prediction, control, and mitigation), and environmental monitoring

Toxicology relating to contaminants in soil, sediments. and water

All aspects of sediments and their assessment and remediation Contaminated sediments and new and novel wavs to remediate them.

Enviromine Technical

Ecotoxicology

Sediments List

Contaminated Sediments

& Subscribe)

http://listsetv .vt.edu/archives/ecotoxicology-l.html (Archives) & http://www.neosoft.com/internet/ paml/groups.E/ecotoxicology-1.html (Subscribe)

http://www.infomine.coni/ftp/pub/list_archives/ environiine-rechnical (Archive) h t t p : / / w w w . e n v i r o ni i n e . c o i n / t n s e rv e r / technicaLhtni1 (Subscribe)

Medium-Low >1,000 http://www.egroups.com/group/wat~rfonim~Sub scribe X Archive 1

Very High

Range of issues relating to water quality and remediation and treatment

m t e r Fonim

http://baep.or#/lclaiILists/ Archives.htinl (Subscrihe X Archives)

Medium

Limited discussion on soil, sediment, and water contamination and hazardous wasteb

Environmental Professionals

htrp://soils,org/archi~~es/soil-cheni/index.htm (Sub scribe 5: Archives)

http://inetalal,.unc.edu/tnodena/soils-l.htrn~ (Subscribe); http://www.nttosoft.com/internet/paml/ groups.S/soils-I. html (Archive )" '

Low

670

http://www .engg.ksu.edu/HSRC/phytoreti~/ honie.htm1 (Archive X Subscribe)

http://www.dsa.unipr.it/phytonet

Homepage Location (UKL) (for subscription and archives

hetween the "1" intervals and press enter. uiitil it 1s C1pent.d. ( c ) Archive ia searcllable. If URLh cllange (\bliich is possible with :ill UKLs listed), darting :I( the right-hand side of the IJRL. d This will assiht finding :I new 1oc;ition if rhc siiiie homepage is ubed. Where there has heen a change in honiepgc spelling, scirch the Internet uxng 3 powerf~~i search ciiginc such :IS ~ ~ w . t h e h i g h u h . c o 10 i i i find 11. Archive is not kept current.

( a ) Estimates of mesage posting frequency: Veiy High ( > i - l O postings pcr 24 hrs): High (21 posting per Zr hours); Medium (-1 posting per week): Low ( < I posting per weeh) (I>) Relevance (vnlue t o petitioners with conta~nin~ttion :ind remediation prohleiiis in soil>,sediment250

Medium

Medium

LIse of plants to remediate contaminated soil and groundwater

of

Phytonet

tr

Subscribers

Soil

Activity'.'! Relevance'"'

Mailing Lisr

Major Area

Topics Discussed

Exhibit 2. Internet Mailing Lists Addressing Contaminated Soil, Sediments, and Groundwater Issues

TURLOUGH F. GUERIN

use of these freely available resources.

Can Subscriptions to All These Lists Be Effectively Managed? This is one of the reasons this discussion has been put together-to provide guidance to professionals so they can choose the groups to subscribe to. With some knowledge on how lists work, it is possible to be subscribed to several of these lists. Many professionals indicate that subscription to mailing lists can fill their email inboxes and of course that is true. But this can be handled relatively simply with functions on your email software. Alternatively, you can subscribe via a different account that you can access on the Internet such as Hotmail or Yahoo and have your subscriptions go there, which again can be handled relatively easily. Doing the latter also allows your contribution not to be directly linked with your company’sname which will usually be in the email address. Also, some lists have a digest option which ensures that you only receive one email from that list over a 24 hr period.

Internet mailing lists, without a doubt can waste time and hinder productivity-like any means o f communication. But i f What Have We Learned So Far? used effectively, the Internet mailing lists, without a doubt, can waste time and hinder benefits of using these productivity-like any means of communication. But if used effectively, lists more than the benefits of using these lists more than outweigh this negative aspect. outweigh this Most importantly, they give all professionals a chance at contributing to negative aspect. knowledge development and application in this important environmental field. Almost all lists I have seen encourage contributions and are probably a greatly undervalued attribute of the Internet. I am always surprised at the unexpected experts out there in “cyberspace”and the constructive dissent in opinions helps the enquiring professional to get a good deal of the information that they need in order to deal with the problems they are seeking input on. A large number of contributors on the environmental discussion groups have not been widely published, so contribution to these lists provides an excellent opportunity for those individuals to have some of their ideas aired and tested. Also, it is worth noting that while some lists appear to be very active, one shouldn’t assume that “somebody else will answer that query.” It is a good idea to contribute generously where possible, so as to encourage broader knowledge sharing and contribution. One needs to persist if the first posting falls on seemingly deaf ears. A little persistence can make all the difference on these discussions. In summary, the key findings from my own observations and comments from other professionals on using these lists are as follows: They provide an excellent source of tacit knowledge, that is, knowledge that is unseen but tied up in people’s minds. They are probably one of the few ways of accessing this information other than through face-to-face contact or a phone call. Do use so-called “netiquette”-which is computer language for

88

REMEDIATION/AUTUMN 2000

INTERNET Focus GROUPS AND MAILING LISTSFOR THE ENVIRONMENTAL PROFESSIONAL

/mnners. NIuch of one’s success from the use of the Internet. in a broader sense, stems from the understanding and practice of netiquette. I believe it is the most overlooked aspect of people-topeople knowledge management using the Internet and will be one of the single most important challenges for professionals in effectively using Internet technologies in the future. Don’t request information that is easily obtainable from other codified sources, e.g., a library. Do share ideas or opinions, even if they may seem unusual or not conventional wisdom. Do provide context for other subscribers wherever this is possible, though one should be sensitive when dealing with confidential clients or contaminated sites. Don’t expect textbook answers, even for your most carefully worded questions. Do phrase your questions carefully, thinking through how others on [he list will perceive them. Don’t underestimate the knowledge base in these discussions. Don’tbe put off by a poor response or an apparent personal attack. Persistence will pay off. Don’t think that there will be little value in joining. At least tiy one of these lists and you will see the wide range of contributions in terms of styles, skill, and knowledge. On a personal note, I know I was surprised when I did feedback analysis on what I expected to find on such lists and compared this to what I actually found. Now I know how useful these lists can actually be. Do contribute, wherever possible, even if this is only once every few months and above all enjoy the experience. REFERENCE Guerin. T.F. (in press). Collaboration and partnering for the development, transfer, and application o f environmental technologies for contaminated site remediation. J. Water, Air, Soil. Pollution, 12h/127, 1-16.

REMEDIATION/AUTUMN 2000

89