Nov 7, 2005 - System ability to deliver continuous quality service. Q ... Email. Voice. ⢠Mobile IP. ⢠Content. Translation. ⢠Quality of. Service ... Broadcast Radio.
Internet Technology & Quality of Service Notes on OSI Model vs TCP/IP Eduard Babulak Ph.D., P.Eng., Eur. Ing., C.Eng., SMIEEE International Scholar on Sabbatical Staffordshire University, United Kingdom Visiting Professor of Computer Science University of Quebec in Rimouski, Canada
Massachusetts Institut of Technology Universidad Carlos III de Madrid
November 7th, 2005, Cambridge, MA
Agenda Past, Current Internet – – – –
• •
Internet Origins & Development Corporate Network Standards & Networking Standards Organizations Protocols
OSI Model vs. TCP-IP Future Internet & Ubiquitous Communications Technologies – Keywords • • • • •
• •
What’s Next for the Internet & Society Quality of Service for the Internet – – – –
•
Next Generation of Applications & Convergence Internet & Wireless World Wireless Market Revolution Cambridge 4G Network Ubiquitous Computing
Definition – Principles - Specifications Predictable Internet QoS Adaptable Service Infrastructures Intelligent Internet Infrastructures
Summary & Questions – Case Study: Staffordshire University Campus Network • Methodology to Assess the Users’ Perception of QoS Provision
8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid
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INTERNET ORIGINS and DEVELOPMENT • • • • • • •
1964 Paul Baran The Rand Corporation, 1964 A distributed network for sending digitally encoded messages in packets 1969 Advanced Research Project Agency –ARPANET started UCLA (Leonard Kleinrock) to Stanford 1971 First e-mail network 1974 Telenet- First commercial version of Arpanet Bolt-Beranek and Newman (BBN) Multiple networks ARPANET, DECNET, EDUNET, USENET, NSFNET 1982 Transmission Control Protocol /Internet Protocol TCP/IP Vinton Cerf Robert Kahn 1985 All Canadian Universities connected to NetNorth
8/20/2015 Credit to Professor C C Gotlieb
MIT Cambridge, MA Universidad Carlos III de Madrid
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INTERNET ORIGINS and DEVELOPMENT • •
1988 Canada joins NSFNET backbone 1989/1990 World Wide Web (WWW) created by Tim BernersLee Hypertext Communication Protocol http Hypertext Markup Language html Arpanet ceases There are 100,000 internet hosts worldwide
A Global Network of Networks Hosts
1999
43 million
2001 160 million
Almost doubles every year Web pages 1999 500 million
2002
6 billion V. Cerf Comm.ACM Sept ’01
Content Short text, files, pictures, online chats, real time audio, video Ever more bandwidth 8/20/2015 Credit to Professor C C Gotlieb
MIT Cambridge, MA Universidad Carlos III de Madrid
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Past Internet ARPANET: 1969 To provide data exchange between main frames in research labs
TCP: 1973 Split into TCP and IP, TCP/IP: 1978 Commercial system: mid-1990
Current Internet LAN Local Area Networks MAN Metropolitan Area Net. WAN Wide Area Net.
INTERNET or
Global Inter-network 8/20/2015 Credit to Fourozan
MIT Cambridge, MA Universidad Carlos III de Madrid
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Corporate Network
8/20/2015 Credit to Fourozan
MIT Cambridge, MA Universidad Carlos III de Madrid
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Standards • Standards are documented agreements containing technical specifications or other precise criteria that stipulate how a particular product or service should be designed or performed Why is it essential? Public agreement for the interoperability of data and technologies among devices manufactured by different companies
De facto: by convention (fact) De jure: by regulation (law) Advantages of having standards? Easy deployment of technologies Less cost of devices 8/20/2015 Credit to White
MIT Cambridge, MA Universidad Carlos III de Madrid
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Networking Standards Organizations
• Committees – ISO (International Organization for Standards) – ITU-T (International Telecommunication Union – Telecommunication Standards) – ANSI (American National Standard Institute) – IEEE (Institute of Electrical and Electronics Engineers) – EIA (Electronic Industries Association)
• Forums – ATM – WWW
• Internet standards – ISOC (Internet Society) • IETF (Internet Engineering Task Force): http://www.ietf.org • RFC (Request For Comment) 8/20/2015
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Protocols – Rules a network uses to transfer data – Protocols that can span more than one LAN segment are
routable
• Multi-protocol Network – Network using more than one protocol – What, how and when – Key elements
• Syntax: the structure or format of the data – Header + body + trailer
• Semantics: the meaning of each section of bits • Timing: when and how fast
8/20/2015 Credit to White
MIT Cambridge, MA Universidad Carlos III de Madrid
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OSI Model
TCP/IP
ISO INTERNATIONAL STANDARD ORGANIZATION
ITU International Telecommunication Union
100% at physical and data link layers
IETF (Internet Engineering Task Force Transmission Control Protocol/Internet Protocol (TCP/IP)
70% to 80% at the Internet and transport layers. Also strong at the application layer
Open System Interconnection build 1980 by ISO
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MIT Cambridge, MA Universidad Carlos III de Madrid
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TCP/IP vs OSI Architecture Layer
Specific Purpose
General Purpose
Application (5)
Application-application interworking
Application-application interworking
Transport (4)
Host-host communication
Transmission across an internet
Internet (3)
Packet delivery across an internet
Data Link (2)
Frame delivery across a Transmission across a network single network (LAN or WAN) Device-device connection
Physical (1)
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MIT Cambridge, MA Universidad Carlos III de Madrid
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TCP/IP and the OSI Model
8/20/2015 Credit to Fourozan
MIT Cambridge, MA Universidad Carlos III de Madrid
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8/20/2015 Credit to Fourozan
MIT Cambridge, MA Universidad Carlos III de Madrid
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Keywords for the Future Communications Technologies
• Convergence – Applications Attributes – Technology Integration
• Future of Wireless – The Converged World – – – –
Phone Melting Pot Melting Point of Applications Wireless Market Evolution The Road to 4G… • • • • •
8/20/2015
OFDM Broadcast Multiple Pipes Cognitive Radio Cambridge 4G Network MIT Cambridge, MA Universidad Carlos III de Madrid
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Applications Attributes: •
Collaboration across distributed heterogeneous platforms with:
Q o S
– Adaptability • Session mobility – switching between different terminal devices & display resolutions » black & white » color 640x480, 800x600, 1280x1024 or 1600x1200 pixels
P r o v i s i o n
– switching between different service providers & locations of servers » reduced latency
– Scalability • An application is scalable if its performance metrics can improve, as necessary and essentially without limit, by adding equipment (more hosts, more network connections, etc) and without the need for replacement of existing equipment. • Further, equipment cost should increase at most linearly with performance metrics, so that the cost per unit measure of performance is constant or declines.
– Reliability • System ability to deliver continuous quality service 8/20/2015 Credit: Messerschmitt 2000
MIT Cambridge, MA Universidad Carlos III de Madrid
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Technology Integration •
Server
Evaluate QoS Provision
Real Audio
– Highly Interactive Applications
•
Support Interoperability
Workstation
– Heterogeneous Environments – Open Networking
•
Camera
Support Integration
Network
– Wide range of End devices • CISCO ATM Switch, IP Router with standard interfaces
Home Video
Video Title
– Internet Openness • Attach any network using IP
Disc
• Attach any device • Anywhere – anytime • Ad-hoc networks • Mobility 8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid
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Convergence: Voice, Data and Video
Voice Office
Travel Hotspots
Home
Device Independence • Mobile IP • Content Translation • Quality of Service • VPN • Content Networks
Vacation Hotspots
Intranet
Web Calendar Email
Communication E-Learning
8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid
17 Credit to Dr Ravi Kalakota
The Future of Wireless – The Converged Device ANY NETWORK
ANY DEVICE
Mobile
Enterprise
SEAMLESS CONNECTIVITY Any device, Any where, Any time, Any network
Home ANY WHERE
ANY TIME
Bringing together… 8/20/2015 Credit: Dr. Rick Wietfeldt Texas Instruments
Communications and Entertainment
MIT Cambridge, MA Universidad Carlos III de Madrid
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The Future of Wireless – The Converged Device SEAMLESS CONNECTIVITY
ANY DEVICE
ANY NETWORK
Cellular UMTS
HSDPA
HSUPA
EDGE GPRS
GSM
802.16d
WMAN 802.11g
802.16e
Bluetooth®
Galileo
ISDB-T
802.11a
WPAN 802.11n
Broadcast DTV DVB-H
4G
WLAN
Navigation A-GPS
3.9G
802.11b
UWB DMB
FM Broadcast Radio DRM HD DAB
RFID
ANY WHERE
ANY TIME
http://3g.cellular.phonecall.net/links.html#htop
8/20/2015 Credit: Dr. Rick Wietfeldt Texas Instruments
MIT Cambridge, MA Universidad Carlos III de Madrid
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Melting Pot of Technologies Communications + Entertainment OMAP: TI Multimedia Microprocessor VOX: Voice Operating Switch
HLOS: High Level Operating Systems HSDPA: High Speed Download Packet Access UMTS: Universal Mobile Telecomm System EDGE: Enhanced Data Rates for GSM
GPRS: General Radio Packet Service GSM: Global System for Mobile Comm.
http://grouper.ieee.org/groups/802/15 /
http://3g.cellular.phonecall.net/ http://www.umtsworld.com/technology/edge.htm http://www.umtsworld.com/technology/hsdpa.htm http://focus.ti.com/docs/pr/pressrelease.jhtml?prelId=sc05040
WPAN: Wireless Private Area Networks
8/20/2015 MIT Cambridge, MA http://focus.ti.com/general/docs/wtbu/wtbugencontent.tsp?templateId=6123&navigationId=11988&path=templatedata/cm/general/data/wtbovrvw/omap Credit: Dr. Rick Wietfeldt Texas Instruments
Universidad Carlos III de Madrid
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Melting Pot of Applications Communications + Entertainment Audio Dolby audio and 3D audio effects
Gaming
3D interactive Up to 2 million polygons per second
Imaging Up to 6
Display CIF, VGA Up to D1
megapixel
Video VGA video Up to DVD
TV
Broadcast DTV
quality
reception TV output
http://www.spectraintl.com/xcic/cif.html
8/20/2015 Credit: Dr. Rick Wietfeldt Texas Instruments
MIT Cambridge, MA Universidad Carlos III de Madrid
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Wireless Market Evolution - Cellular http://standards.ieee.org/wireless/
Today
3.9G/ OFDM
http://www.wireless.com/ 3G 2.5G/ 2.75G 2G
1G
Digital Cellular
Analog Cellular
Voice AMPS, TACS
Voice Pager 10kbps data GSM, TDMA CDMAOne
8/20/2015 Credit: Dr. Rick Wietfeldt Texas Instruments
Wide-Band Digital Cellular
Digital Cellular
4G
Voice Email Photos Web ~100kbps data GPRS/EDGE CDMA 2000 1X
Video M-pixel cam. 3D 300kbps 14Mbps UMTS, WCDMA, HSDPA CDMA 1X EVDO
MIT Cambridge, MA Universidad Carlos III de Madrid
Wide-Band Digital Cellular
Video High-end gaming 100 Mbps, 10msec Flexible bandwidth Super 3G HSOPA MC-CDMA
Wide-Band Network
Ubiquitous data Flexible Spectrum use Enhanced apps. 100Mbps – 1Gbps
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Wireless Market Evolution continued…
The wireless world is accelerating. 3G is quickly moving on to 3.5G, 3.9G and 4G and is changing the way the world communicates. The evolution of wireless technologies including cdma2000, GPRS, EGPRS, W-CDMA, HSDPA and 1xEV, allow development of new wireless devices that combine voice, internet, and multimedia services. Source: http://www.home.agilent.com/ http://www.home.agilent.com/USeng/nav/pc.html?CT=AGILENT_COLLECTION&ID=0000100110001:csg:ind&cmpid=90188
5 G Wireless Communications – Human Centric Computing http://www.5gwirelesssolutions.com/ http://www.mobilein.com/mobile_in_a_minute.htm 8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid
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Wireless Market Evolution continued… Cognitive Radio: Federal Communications Commission « FCC » These technologies can enable a radio device and its antenna to adapt its spectrum use in response to its operating environment. The technology provides a variety of options for a radio device/antenna to identify available spectrum that is unusable under current conditions. Source:
http://www.fcc.gov/oet/cognitiveradio/
Orthogonal frequency division multiplexing (OFDM) technology in wireless applications Source: http://www.ofdm-forum.com/index.asp?ID=92
http://www.ofdmnews.com/ 8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid
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Cambridge :4G Mobile Systems
UK IPv6 Resource Centre Lancaster University Computing Department http://www.cs-ipv6.lancs.ac.uk/ipv6/ 6Bone/Whois/
http://www.ipv6.org/
Objectives: To realise an all-IP network and to develop innovative solutions to tackle the limitations of Mobile IP in supporting mobile devices in a heterogeneous network environment.
8/20/2015 Source: http://www-lce.eng.cam.ac.uk/research/?view=2&id=27
MIT Cambridge, MA Universidad Carlos III de Madrid
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What’s Next for the Internet? • • • • •
• • • •
Connectedness Now-- Anybody is connected to everybody RFIDs (Radio Frequency Identifiers) WiFi New protocols for interconnection Convergence---E-mail, voice, pictures—all from the same device To come-- Anything is connected to everything! Understanding Smarter search engines (Google, Yahoo, Microsoft) The Semantic Web (Tim Berners-Lee) Perhaps you will be able to ask your refrigerator if it has a good supper on hand and if not, tell it to instruct your car to pick up something at the supermarket drive-in.
8/20/2015 Credit to Professor C C Gotlieb
MIT Cambridge, MA Universidad Carlos III de Madrid
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What’s Next for the Internet? Multilingual Currently 52 % of websites are in English --- this percentage is dropping rapidly Already China has more users online than the USA
Continuing decrease in cost Moore’s Law For constant cost, processor speed, memory size double every 18 months
Valid for three decades, and expected to stay so for several more cycles Ever smaller, more versatile, cheaper devices Many devices now affordable even for those in poor countries
8/20/2015 Credit to Professor C C Gotlieb
MIT Cambridge, MA Universidad Carlos III de Madrid
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What’s Next for Society New institutes for studying effects of the Internet on Society Oxford University, United Kingdom
University of California at Berkeley
Another trend
More surveillance---less privacy!
Hard lesson Once a technology becomes very widely deployed, there are unanticipated side effects, not always beneficial Internal combustion engine, motor cars huge dependence on oil highway networks fill the city and countryside Television –not mainly educational as was at first hoped and believed medium captured by commercial and entertainment interestObesity! Nuclear power Dangerous waste products, lasting for centuries
8/20/2015 Credit to Professor C C Gotlieb
MIT Cambridge, MA Universidad Carlos III de Madrid
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Quality of Service (QoS): Definition • QoS is the ability of network element (e.g. an application, host or router) to have some level of assurance that its traffic and service requirements can be satisfied. • To enable QoS requires the cooperation of all network layers from to-to-bottom, as well as every network element from end-to-end. • Any QoS assurances are only good as the weakest link in the chain between sender and receiver. Cristina Aurrecoechea, Andrew T. Campbell, and Linda Hauw, “Survey of QoS Architecture”, Multimedia Systems Journal, Special Issue on QoS-A, 1997
Disk & Thread scheduling
Protocol stack Media source
8/20/2015
packet scheduling and flow control
Internetwork
QoS monitoring and maintenance
to internetwork Protocol stack
End-to-end admission control & resource reservation
MIT Cambridge, MA Universidad Carlos III de Madrid
Credit to: Postech Networks and Distributed Systems Laboratory
Playout device
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Cristina Aurrecoechea, Andrew T. Campbell, and Linda Hauw, “Survey of QoS Architecture”, Multimedia Systems Journal, Special Issue on QoS-A, 1997
QoS Principles •
Integration principle – QoS must be configurable, predictable, maintainable – Must be supported by all networks & system components • Source media device • Source & receiver protocol stack • Network
•
Separation principle – Individual functionality must be separated in architectural QoS framework • Media transfer • Control • Management
•
Transparency principle – Hiding complexity of QoS architecture from application – Must support abstracted QoS based API
•
Performance Principle – Related to implementation • Communication protocols structures & processes
•
Multiple timescale principle – QoS functional activity have different time scales & must be coordinated Control 8/20/2015
Management MIT Cambridge, MA Universidad Carlos III de Madrid
Credit to: Postech Networks and Distributed Systems Laboratory
Time scale 30
Cristina Aurrecoechea, Andrew T. Campbell, and Linda Hauw, “Survey of QoS Architecture”, Multimedia Systems Journal, Special Issue on QoS-A, 1997
QoS Specifications •
Flow synchronization specification – Degree of synchronization between multiple related flows
•
Flow performance specification – User’s flow performance requirements • Throughout, delay, jitter, loss
– Quantitative QoS specifications
•
Level of service – Degree of end-to-end resource commitment • Deterministic, predictive, best-effort
– Quantitative QoS specifications
•
QoS Management Policy – Degree of QoS adaptation • In the event of violation of the contracted QoS
– Include application level selection for QoS indication
•
Cost of service – Specification of the price for the service level
8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid
Credit to: Postech Networks and Distributed Systems Laboratory
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Quality of Service: QoS IT Survey
User Specified QoS
Application Specified QoS Media Quality - Media Relations
20 FRAME/sec - 640X320 PIXELS - 256 COLORS
Transmission and Operating Communications HP System Specified QoS OpenView Quantitative Criteria (throughput, delay, error-rate) Qualitative (synchronization, error recovery, scheduling, etc.)
Network QoS Parameters Requirements on Network Resources
Bandwidth
Timing and throughput demands
Net. Load (nodal service units) Performance (jitter, cell-loss) Traffic Contract Parameters
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Multimedia Devices QoS Frame-rate
MIT Cambridge, MA Universidad Carlos III de Madrid
delivery
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User Perspective Image size, Color depth Voice quality, Steady picture, etc.
Transmission cost
The QoS Venn diagram
Application Perspective
Response Time
Delay Jitter
Bandwidth Throughput, Burstiness, Compression, Transport technique
Delay, Jitter, Skew, Error rate
Throughput, Delay. Delay variance, Error rate
Transmission Perspective 8/20/2015
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Quality of Service for the Internet In the past, improving the quality of service required router nodes to maintain detailed information about the datagrams (i.e. the messages) (they have to be stateful, rather than stateless, as they now are) This increases complexity of nodes and the network loses its scalable property This changes with proposal of Ion Stoica Stateless Core: A Scalable Approach for Quality of Service in the Internet Springer, 2004 “In SCORE only edge nodes (those at the borders of the network) maintain per flow state and perform flow management; core nodes ( those in routers in the interior of the network) do not perform any flow state. The network as a whole still retains its highly desirable scalable property 8/20/2015 Credit to Professor C C Gotlieb
MIT Cambridge, MA Universidad Carlos III de Madrid
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Predictable Internet QoS 1) Investigate mechanisms to deliver predictable rather than guaranteed QoS on the Internet. 2) Lack of QoS provision due to the Internet Inherent Complexity and lack of Scalability features. 3) Proposed solutions: Smart Load Management and Load Distribution in an end-to-end manner. 4) The high level idea is that if the load can be well managed, then no additional QoS techniques are needed. 5) As a result, a predictable Internet will spur growth in media applications as well as web services.
8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid http://www.hpl.hp.com/research/issl/projects/network/index.html
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Adaptive Service Infrastructures Internet services experience wide fluctuation in client demand while their server and network resources frequently suffer from congestion and outages. Current research broadly addresses challenges in designing an infrastructure that enables distributed services to meet performance and availability objectives under dynamic demand and resource conditions. Challenge to explore the characteristics of demand variations in real services and their implications for adaptive infrastructure policies. Characteristics of the demand such as the distribution of clients over the network and the variation of demand across clients and over time are used to guide the design of service placement policies as well as history-based and predictive server allocation policies that can meet performance objectives. 8/20/2015 http://research.microsoft.com/aboutmsr/labs/default.aspx
MIT Cambridge, MA Universidad Carlos III de Madrid
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Adaptive Service Infrastructures continued…
Service performance can also suffer due to congested infrastructure resources, such as the network, which are shared with other services. Examining host and network switch mechanisms and policies to control congestion in the context of system area networks that will be deployed in data centers.
Extending investigation to consider other network resource control issues (e.g., for WAN environments) and address service availability issues. 8/20/2015 http://research.microsoft.com/aboutmsr/labs/default.aspx
MIT Cambridge, MA Universidad Carlos III de Madrid
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Intelligent Internet Infrastructures: Key Issues 1) Research efforts to design and management of dynamically scalable network systems and services, with special emphasis on performance. 2) What kind of intelligence, and where it should be added to the internet infrastructure to efficiently build the network overlays for diverse classes of applications with specified SLAs. 3) Content-aware request distribution that would enable intelligent routing for web services and allows to support additional QoS requirements.
4) Implementing and deploying, modular mechanisms for content-aware request routing. 5) System design and content/service placement should be client- and workloadaware. 6) Need to implement a workload analysis and monitoring tools which help to make the right decisions about the content/service placement at the network edge or across different data centers. 8/20/2015 http://research.microsoft.com/aboutmsr/labs/default.aspx
MIT Cambridge, MA Universidad Carlos III de Madrid
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Summary •
Past, Current Internet – – – –
• •
Internet Origins & Development Corporate Network Standards & Networking Standards Organizations Protocols
OSI Model vs. TCP-IP Future Internet & Ubiquitous Communications Technologies – Keywords • • • • •
• •
What’s Next for the Internet & Society Quality of Service for the Internet – – – –
•
Next Generation of Applications & Convergence Internet & Wireless World Wireless Market Revolution Cambridge 4G Network Ubiquitous Computing
Definition – Principles - Specifications Predictable Internet QoS Adaptable Service Infrastructures Intelligent Internet Infrastructures
Summary & Questions – Case Study: Staffordshire University Campus Network • Methodology to Assess the Users’ Perception of QoS Provision
8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid
39
THANK YOU ANY QUESTIONS?
Case Studies: Staffordshire University Campus Network •
Staffordshire University Campuses over large geographic area – – – –
•
Over 18000 university plus adjunct colleges’ users – – –
•
Arts Computing Engineering, Business, etc.
Initial Design (5 years ago) – –
•
Students Academics Technical & Administrative Staff
Schools – – –
•
Stoke-on-Trent Stafford Lichfield Colleges
Simple Hub extended start topology based network No QoS technology
Current challenges – – –
Increased number of users More dynamics in traffic and application Students abuse of IT network •
MPEG3 Music files download (Galaxy) and interactive games etc
– Migration to CISCO Technology • Need for QoS provision assessment
– Future Recommendations to improve the QoS provision 8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid
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Objectives
• Assess the University Network Quality of Service Provision in the Light of User’s Perception • Network Traffic Measurements • IT Survey • Suggest Performance Quality Improvements • Designing High Performance Systems and Scalable Architecture • Congestion Control Techniques • QoS Technologies • Migration to CISCO Technology • Local Cisco Academy 8/20/2015
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Case Study:
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Staffordshire Network Architecture
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Bits per second
Traffic Analysis for Mellor External Fast Ethernet Interface
Daily Graph (5 Minute Average) Max In: Max Out:
10.2 Mb/s (6.5%) 8238.1 kb/s (5.3%)
Average In: Average Out:
5583.5 kb/s (3.6%) 3484.2 kb/s (2.2%)
Current In: Current Out:
5462.0 kb/s (3.5%) 7729.3 kb/s (4.9%)
Hours during the day 8/20/2015
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Percentage
Utilization/Total Error 8/20/2015
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IT Survey study area of customer perception of QoS
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IT Survey Customer’s QoS Requirements
Service Provider’s Offered QoS
Customer’s Perceived QoS
Service Provider’s Achieved QoS
The four fundamental QoS viewpoints. 8/20/2015
MIT Cambridge, MA Universidad Carlos III de Madrid
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Quality cycle 8/20/2015
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Discussion: IT Survey Results Campus Base Usage Frequencies
Respondent Type Frequency Percent Academic Staff
58
12.5
Clerical/Admin Staff
29
6.3
Management Staff
21
4.5
328
70.8
27
5.8
463
100.0
Student
Technical Staff Total
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Frequency Percent Lichfield
31
6.7
Other
12
2.6
Stafford
277
59.8
Stoke-onTrent
143
30.9
Total
463
100.0
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Diagram representing the common usage of IT network
450 400 350 300 250 200 150 100 50 0
Usage Main usage
Univ campus 8/20/2015
Student Res
Home
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Remote Connections 160 140 120 100 80 60 40 20 0 128K Modem
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56K Modem
ADSL
DSL
MIT Cambridge, MA Universidad Carlos III de Madrid
ISDN
58
Type of Operating System
Number
Window s NT
Window s 2000
Window s 95
Linux 0
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20
40
60
80
MIT Cambridge, MA Universidad Carlos III de Madrid
100
120
140
59
Daily Usage Pattern 350 300 250 200 150 100 50 0 12-3am 3-6am
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6-9am
912-3pm 3-6pm 12noon
MIT Cambridge, MA Universidad Carlos III de Madrid
6-9pm 9pm-12
60
User’s Session Duration Frequency More than two hours
Percent 199
44.1
Up to 10 minutes
12
2.7
Up to 30 minutes
38
8.4
Up to one hour
101
22.4
Up to two hours
101
22.4
Total
451
100.0
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MIT Cambridge, MA Universidad Carlos III de Madrid
61
Respondent Application Usage admin app
email First use Usage web
ftp
0
20
40
60
80
Percentage
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User’s Perception of the Application Performance Campus
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Student Residence
Home
Last use
5.1
4.4
4.4
ftp
4.0
2.8
3.3
Web
4.8
5.4
4.3
Email
5.5
5.4
4.6
Admin
5.0
MIT Cambridge, MA Universidad Carlos III de Madrid
4.1
63
User’s Attitude towards the Service received from the IT support
100% 90% 80%
Very poor
70%
Poor
60%
Reasonable
50%
Good
40% 30%
Very good
20%
Excellent
10% 0% Offcampus
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Student Res
Oncampus
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Score Off-campus
3.7
Student residence
4.2
On-campus
5.5
The results of the survey show that the majority of average scores on scale Excellent=10, Very Good=8, Good=6, Reasonable=4, Poor=2, Very poor=0, lie between 4 and 6, indicating that respondents typically see response time lying between reasonable and good, on average. The only exceptions appear to be the use of ftp transactions, which are often seen as less than reasonable, particularly at a student residence or at home. 8/20/2015
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Correlation studies • From the network Measurement we establish that the half-duplex network utilization was 70%; • The users perception is within the limits of reasonable and good; • There is a correlation between the user’s satisfaction and the overall network utilization – With the increased level of utilization the user’s satisfaction is decreasing. 8/20/2015
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IT Network Current Developments • New 34 Mbps Automatic-Fail-Over resilient link was added in parallel to the ATM 622 Mbps link between Stafford and Stoke campuses to deal with heavy traffic. • There is a proposed 34 Mbps circuit between Stoke and Lichfield site as well for the year 2003. • The E-mail server sits on very powerful Mellor 5509 switch in Stoke – Switch Octagon 5509 has CISCO Interconnection Operating System (IOS) version 12 installed with fast Ethernet port and Gigabit uplink services.
• The Web-server configuration on the Octagon 5509 switch and the web-cache is in Stoke • Use of the “H drive” to store the students’ scholarly files. 8/20/2015
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The IT Measurements Policies: • Reactive (i.e. ad-hoc proactive activities): Old policies – This is due to the lack of personnel training for using exploiting the technology to its maximum.
• Active: New Policies – The Packeteer implementation purely on RESNET only starting from September 2002, which is very active measurement of the type of traffic at student residencies • Due to high volume of complaints about slow ftp service due to the fact that more than 50 % of traffic was generated by the Audiogalaxy music files transfers. • The packeteer solution will help to identify and to shape the traffic accordingly in order to give higher priorities to the work related type of traffic (i.e., ftp, file sharing) instead of the entertainment type of traffic (music, games, etc.)
• New DHCP implementation requiring all the users to register their MAC addresses from the DHCP in order to be allowed to get the dynamic IP address required connect to the IT network. 8/20/2015
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CASE STUDY’S Conclusions
• IT Survey – User’s Perception of the QoS Provision – SPSS Statistical Analysis
• Staffordshire University Network Architecture – Topology – IP Addressing Scheme: B and C Class
• Network Measurements Policies – HP OpenView – MRTG Router
• Our Recommendation to the IT Services – Implementing new QoS Technologies & Measurements Policies 8/20/2015
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Conclusions II: Our Recommendations – The use of QoS Technology resources including ATM, RSVP network architectures with capacity assignments based on application and transport level QoS parameters. – Apply more effective network monitoring policies • Measurements policies • Students Access Practices
– Implement more dynamic QoS provision technology • Session Mobility – Client – Server Initiated Session Switch
– Maintaining users’ satisfaction • As a result of our studies the IT Services are implementing new technologies following the result of our research • Cost effectiveness
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The QoS performance dimensions required by some common applications Performance Dimensions Application
Sensitivity to
Bandwidth Delay
Jitter
Loss
VoIP
Low
High
High
Med
Video Conferencing
High
High
High
Med
Streaming Video on Demand
High
Med
Med
Med
Streaming Audio
Low
Med
Med
Med
EBusiness (Web browsing)
Med
Med
Low
High
E-mail
Low
Low
Low
High
File Transfer
Med
Low
Low
High
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Application Traffic Categories
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Traffic Category
Example Application
Network Control
Critical Alarms, Routing, Billing, OAM
Interactive
VoIP, Interactive Gaming, Video Conferencing
Responsive
Streaming Audio/Video, Web browsing, eCommerce
Timely
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Discussion: Different QoS Technologies QoS Monitoring and Management
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ApplicationSignaled QoS
RSVP
IP QoS
IP Differentiated Services (DiffServ)
NetworkSignaled QoS
ATM, PNNI, MPLS RSVP-TE or MPLS CR-LDP
Traffic Engineered Path
ATM PVCs, MPLS Lable Switched Path (LSPs)
Link Layer QoS
Ethernet 801p, VLAN, ATM, MPLS, PPP, UMTS, DOCSIS, Frame Relay
Physical QoS
Wavelengths, Virtual Circuits (VCs), Ports, Frequencies
Layer
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Determinants of Performance Quality Factor
Description: Completion time versus throughput
Software architecture
The architecture of the application determine the partitioning of the application onto multiple host, which determines processing resources. It also addresses the relative location of data and processing. These both impact the communications overhead.
Technology
Electronics, magnetic and optical storage, and fiber optics are rapidly advancing. Application performance benefits directly from these technology advances.
Equipment
Computing systems and network exploits technology to provide processing, storage, and communications services to applications. Their performance is determined by both technology and their internal architecture and design.
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Congestion Control Implementation Techniques Approach
Description
Source Initiated
Sources detect network congestion, or are informed by the network (directly or through pricing), and limit the offered traffic. This has the advantage that sources can offer the most compelling traffic or shift less compelling traffic to another time.
Network Policing
The network enforces limits on the traffic it will accept from each source. The network may engage in flow control with each source, or it may silently drop excess traffic.
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Designing High Performance Systems and Scalable Architecture • • • • •
•
Break the application down into small, atomic tasks, where each task will be assigned to one host (to avoid communication overhead. Characterize the resource requirements of each task. For example, how much processor execution time and memory and storage space does it consume? Analyse the communication pattern among tasks and in particular the communication burden on the network created created by assigning tasks to different hosts. Understand the scheduling constrains on the task. What task depends depends on the prior completion of others (i.e., parallelism, scheduling?) In light of these constraints, tentatively assign tasks to different hosts in a way that attempts to achieve the maximum parallelism and minimizes communication requirements. Tasks prioritisation for what task should be completed at what host most urgently to reduce the communications overhead. Analyse the proposed host assignment in terms of hot spots to points of congestion in either processing or communication, as well as, underutilised resources. What bottlenecks will ultimately limit overall application performance (i.e., response time to users)? 8/20/2015
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Future Internet & networking infrastructure http://www.hpl.hp.com/research/issl/projects/network/index.html Subsequent work with HP Managed Services and experience with deployment of multicast services has led to further research. The results produced strategic partnerships with Cisco Systems and new OpenView multicast management products in 2004. This work also led to experiments with stream quality assessment. Related interests include End-to-End Quality of Service (E2EQoS) and interdomain media and multicast management.
Media delivery - The Media Delivery team is developing technology and services for Internet broadcasting and media distribution networks. Streaming audio and video content is currently enriching the networking experience for more than 100 million desktop PC users. As both access bandwidth and wireless network technology deployment grow, higher quality multimedia information and entertainment will reach a growing audience through emerging network-connected appliances. http://research.microsoft.com/aboutmsr/labs/default.aspx 8/20/2015
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