Jun 6, 2017 - BigData & data analysis, expert system: High capacity for data processing and analysis .... Consulting Committee. It should include all the ...
Smart City: Governance of the Information System Professor Isam SHAHROUR
Lille University, France Coordinator of SunRise – Smart City Project www.ishahrour.com
Global Management Conference (GMC) IAE – Lille, June 6 – 9, 2017
Smart City: Governance of the Information System
Outline (3 questions) 1) What is the Smart City, how it does it work ? 2) Role of the information system in the Smart City implementation? 3) How the smart system should be governed ?
Smart City: Governance of the Information System
Outline (3 questions) 1) What is the Smart City, how it does it work ? 2) Role of the information system in the Smart City implementation? 3) How the smart system should be governed ?
City
Increasing challenges
Population growth (explosion)
• High pressure on urban services • High pressure to ensure friendlyenvironmental development • High social pressure
Lack/Cuts in public funding
The situation is critical with high tension, visible at the international level
Smart
City Increasing challenges Population growth (explosion)
• High pressure on urban services • High pressure to ensure friendlyenvironmental development • High social pressure
Lack/Cuts in public funding
The situation is critical with high tension, visible at national and international levels
Smart We have to find innovative solutions: - Focus on public concern (citizens, environment) - Do more with less
Use of :
• Digital innovation • Social innovation
Digital technology connects people Internet
Social Media
Smart Phone
Internet of Things:
Digital technology connects “Things”, “Every Thing” Every thing could be: • Identified • Geo-localized • Embedded analysis capacity • Connected to other things
Consommation d’Eau
Smart Sensors: On-line monitoring and control
BigData & data analysis, expert system: High capacity for data processing and analysis
Augmented and Virtual Reality:
High capacity of visualization (beyond the wall) and creative imagination
Digital Technology in the City
Real-time
• • • • •
See Analyze Understand Optimize Enhance the security
Digital Technology
Collective Intelligence
More data
BIG DATA digital, images, movies, audios Health, Education Art, Culture
Smart City: Governance of the Information System
Outline (3 questions) 1) What is the Smart City, how it does it work ? 2) Role of the information system in the Smart City implementation? 3) How the smart system should be governed ?
Implementation of the Smart City Concept
Data base
Platform
Asset Data (SIG, BIM) Sensors Data More data (users, environment,..
Data transfer : • Wired • Unwired
Infrastructure monitoring and control • Buildings • Urban networks
More Data • • • •
Users Environment Services Emergency
Data base
Platform
Asset Data (SIG, BIM) Sensors Data More data (users, environment,..
Data analysis Data transfer : • Wired • Unwired
Infrastructure monitoring and control • Buildings • Urban networks
More Data • • • •
Users Environment Services Emergency
Data base
Web-server
Platform
Asset Data (SIG, BIM)
Data access
Sensors Data
• • •
More data (users, environment,..
Data analysis Data transfer : • Wired • Unwired
Infrastructure monitoring and control • Buildings • Urban networks
More Data • • • •
Users Environment Services Emergency
Technical staff Users Policy makers
Smart City Information System (SCIS) Data base Asset Data (SIG, BIM)
Web-server
Platform
Sensors Data More data (users, environment,..
Data access • • •
Data analysis
Technical staff Users Policy makers
Smart City Information System (SCIS) 4) Display
3) Command
2) Data Analysis • • • • •
1) Data Collection Data Base
Engineering Economic, Environmental Security Management
• System regulation • Alerts • Change in technical process & Management
• • • • •
Technical staff Administrative staff Emergency Users Policy-makers
The SCIS is huge and complex:
• Data on infrastructure (water, energy, transport, telecommunications), • Data on services (transport, logistics, water, energy, health, education...), • Environmental data • Users data
Sensitive and critical data § Control of critical infrastructure and services (energy, water, transport), § Interact with users and other stakeholders § Security
Sophisticated analytics • By sector (drinking water, sanitation, electricity, heating, bus transport, Metro..), • Inter-sector (interaction water-energy, transport-energy, environment-transport-energy-environment, risk environment,...)
Smart City: Governance of the Information System
Outline (3 questions) 1) What is the Smart City, how it does it work ? 2) Role of the information system in the Smart City implementation? 3) How the smart system should be governed ?
Management by sector: • We are familiar • Easy to identify the responsibilities and actions However, in a 'Smart City », we have to accept living in community and sharing information, experiences and tools
Secto r 1
Secto r 3
Secto r J
Secto r 2
Secto r 4
Secto r N
Inclusive management • We're less familiar • Difficult to identify responsibilities and actions In a "Smart City, we need in-depth analysis of the interactions to determine: • The processes of data share • Analysis to be carried out • The answers to give (security, optimization)
We need also risk and resiliency analyses
Sector 1 Sector J Sector 3
Sector 2
Sector 4
Sector N
The success of any “Smart City project” depends on the governance of the Information System We need : - Clear Organization - Dedicated Team : Smart City Team (SCT)
Designation of
Smart City Team (SCT): Multidisciplinary skills
Communication
Economy
Management
Digital technology
Smart City Team
Data mining and analysis
Engineering
Environment Security and emergency
Smart City Team Mission & Responsibility 1) Design and construction of the Smart City Information System (SCIS): • Analysis of existing “information systems” (data base, analytics & display). • Determination of the SCIS specifications (overall vision, discussion,..). • Supervision of the SCIS construction.
Smart City Team Mission & Responsibility 2) Exploitation of the Smart Information System (SCIS): • Set rights access and responsibilities (how does what ?) • Ensure SCIS security • Quality control (mainly in the interaction areas) • Assistance and training 3) Development and extension: • Integration of new needs & development • Integration of latest technology • Reporting
Smart City Team Mission & Responsibility Establish for each data (or Group of data) a key actor as well as associated partners. The key actor is responsible for : • • •
Data acquisition, verification (cleaning) & integration Data analysis Data share
Smart City Team Mission & Responsibility Each key actor should:
• Dress up processes and tools for data use (safety and optimal management). • Establish alerts and security actions in case of any incident/abnormal event. • How to share with other “actors” any incident/abnormal event and mitigation actions.
Governance of the Smart City Information System It should include all the stakeholders Steering Committee
Smart City Team
Consulting Committee
Users’ Committee
Governance of the Smart City Information System Steering Committee Composition: Institutions representatives Role: Strategy, decision,
Smart City Team
Composition: Technical members Role: Strategy implementation, coordination, assistance & quality control
Consulting Committee
Composition: Experts, civil society representatives Role: Scientific and technical advice, Ethics respect
Users’ Committee
Composition: Representative of “services” and SIS users Role: Needs, interactions, operating, feed-back,…
Conclusion Smart City is a pertinent solution for the City Challenges. The Information system is the heart of the Smart City construction. The Smart City Teams has a major role in the design, construction and management of the SCIS.
Conclusion • The governance of the SCIS should include all the stakeholders: Policy-Makers, Experts, Civil Society representatives, users representatives and the management team (Smart City Team. • For each data/group of data a Key actor should be designed.
Thanks for your ATTENTION