ISO Standards

INTRODUCTION TO ISO STANDARDS PREPARED BY:

Tanveer Ul Islam (Graduate Mechanical Engineer)

Tanveer Ul Islam (Mechanical Engineer)

Welcome & Introductions

• It is an agreement developed by several parties with the intent that all parties follow • A standard is a document that provides requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose.

What is ISO ?

International Organization for Standardization (ISO)

• Worldwide federation of national standards bodies from over 150 countries, one representative from each country. • Non-governmental organization (NGO) established in 1947, located in Switzerland.

How did ISO get started? • 1906 - International Electro-technical Commission • 1926 - International Federation of the National Standardizing Associations (ISA) • 1946 London - delegates from 25 countries decided to create a new international organization "the object of which would be to facilitate the international coordination and unification of industrial standards • 1947 - ISO began to officially function • 1951 - The first ISO standard was published – "Standard reference temperature for industrial length measurement".

ISO Organization General Assembly Policy Development Committees

Technical Management Board

Council

Technical Advisory Groups

Technical Committees Technical Committees Technical Committees Technical Committees ISO 9000

Popular standards ISO 9000 ISO 14000 ISO 3166 ISO 26000 ISO 50001 ISO 31000 ISO 22000 ISO 27001 ISO 20121

Quality management Environmental management Country codes Social responsibility Energy management Risk management Food safety management Information security management Sustainable events

ISO 9000:2000

ISO 9000 Series of Quality Management and Assurance Standards 1979 the British Standard Institute (BSI) submitted a formal proposal to the International Standards Organization (ISO) in Geneva The first edition of ISO 9000 standards was published in 1987 (these standards were based mainly on UK BS-5750 standards, and Canadian standards, CSA-Z299)

ISO 9000 Series ISO 9000 (a guide) ISO 9001 (a set of requirements for the quality system of the supplier) ISO 9002 (product standards) ISO 9003 (final inspection and testing) ISO 9004 (guidelines for developing and implementing quality system principles, structure, auditing and review)

Why adopt ISO 9000? To comply with customers who require ISO 9000 To sell in the European Union market To compete in domestic markets To improve the quality system To minimize repetitive auditing by similar and different customers To improve subcontractors’ performance ISO 9000

Positive effects of ISO 9000 certification Improving processes’ procedures Improving process understanding Improving existing quality policies and programs Completing Quality Manual Improving communication between management and employees Increasing company’s credibility

ISO Certification

What is ISO certification? To get certified: Have a written set of procedures for every activity Have your employees always follow procedures Pay someone to come and verify that you always follow your written procedures

 If procedures are followed, your products should be consistently, uniformly good

Policy

Management Review

Planning

Implementation Checking Corrective Action

Ten Steps to ISO Registration 10. Registration!

9. Final assessment by registrar 8. Take corrective actions 7. Pre-assessment by registrar 6. Submit quality manual for approval 5. Perform self-analysis audit 4. Select a third-party registrar and apply 3. Develop and implement the quality system 2. Select the appropriate standard ISO 9000 1. Set the registration objective

ISO does not certify ISO does not carry out certification. ISO does not issue certificates. ISO does not accredit, approve or control the certification bodies. ISO develops standards and guides to encourage good practice in accreditation and certification.

Benefits of ISO Standards

For business Cost savings Enhanced customer satisfaction Access to new markets Increased market share Environmental benefits

• For Society Confidence Reliability

• For government Expert opinion Opening up world trade

Disadvantages

Extra time and money involved in the registration process. Distraction from other quality programs A lot of work Does not guarantee a quality product. No inspection of the product is involved in certification.