JD_Shopee_CS Business Development Intern.pdf - Google Drive

​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​JOB​ ​DESCRIPTION Shopee is the mobile-first social marketplace where everyone can browse, shop and sell. It is a platform tailored for Southeast Asia, combining the authenticity of a customer-to- customer (C2C) marketplace with payment and logistical support, making online shopping easy, secure and​ ​fuss​ ​–​ ​free Title:​ ​CS​ ​Business​ ​Development​ ​Intern (Location:​ ​Ho​ ​Chi​ ​Minh) Tasks: ● ● ● ● ● ● ●

Manage​ ​members​ ​on​ ​online​ ​community​ ​platforms​ ​daily​ ​-​ ​SMart​ ​in​ ​Shopee Build and maintain positive experiences on all touch points by ensuring high levels of responsiveness​ ​and​ ​timely​ ​engagement. Monitor​ ​online​ ​conversations​ ​and​ ​participate​ ​in​ ​them​ ​to​ ​build​ ​brand​ ​visibility. Locate​ ​and​ ​engage​ ​advocates​ ​within​ ​the​ ​communities​ ​to​ ​foster​ ​dialogue. Gather​ ​community​ ​feedback​ ​to​ ​achieve​ ​best​ ​possible​ ​user​ ​experience. Analyse​ ​performance​ ​of​ ​different​ ​platforms​ ​and​ ​engage​ ​in​ ​continual

Background: ● ● ● ● ● ● ● ●

Excellent​ ​understanding​ ​of​ ​local​ ​communities. Passionate about online community management, with prior experiences administrator/moderator​ ​roles. Highly​ ​meticulous​ ​with​ ​strong​ ​project​ ​management​ ​and​ ​executional​ ​abilities. Ability​ ​to​ ​analyse​ ​data​ ​and​ ​make​ ​report Strong​ ​work​ ​ethics​ ​and​ ​performance-driven. Reliable​ ​and​ ​good​ ​team​ ​player​ ​who​ ​enjoys​ ​a​ ​fast-paced​ ​environment. Experience​ ​in​ ​social​ ​media​ ​management​ ​and​ ​foreign​ ​language​ ​is​ ​plus Fresh​ ​graduates​ ​are​ ​welcomed​ ​to​ ​apply.

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Benefits: ● Salary:​ ​3.75​ ​million​ ​VND​ ​gross​ ​per​ ​month. ● Meal​ ​allowance,​ ​snacks​ ​and​ ​drink,​ ​regular​ ​trainings,​ ​annual​ ​company​ ​retreat. ● Considered​ ​for​ ​full-time​ ​position​ ​after​ ​internship Recruitment​ ​Process: 1st​ ​Round:​ ​Screen​ ​CV​ ​and​ ​interview​ ​invitation​ ​by​ ​HR 2nd​ ​Round:​ ​1st​ ​Interview​ ​with​ ​HR 3rd​ ​Round:​ ​2nd​ ​Interview​ ​with​ ​Line​ ​Manager Only short list candidate will be contacted after interview. If you don’t hear from us two weeks after the interview, it shall be considered that, we have selected other candidates who better match our

requirements for this position. We will retain your details in our database and will contact you should any​ ​future​ ​opportunities​ ​arise. --​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​--​ ​-Please​ ​send​ ​your​ ​CV​ ​to​ ​[email protected]​ ​in​ ​the​ ​following​ ​format: [Position​ ​Applied]_Full​ ​Name​ ​e.g​ ​Community​ ​Customer​ ​Service​ ​Intern_Ho​ ​Bao​ ​Ngoc Contact person: Ms. Ngọc - Recruitment Team - Phone: 028 7308 1221 ext. 8016