Job Vacancy - Harding Evans

Job Vacancy Position: Conveyancing Assistant Practice Area: Residential Conveyancing rd

Posted: 23 May 2017 th

Closes: 06 June 2017 REF: HECA/4 Contact: Nikki Thomas – HR Department Contract Type: Permanent Hours: Full Time (39.5 hrs) Salary: Competitive/ Dependent on Experience. Location: Tredegar Chambers, Newport

Further Information Harding Evans is a well-established law firm ranked in the top 10 firms in Wales. With a team of around 110, including 9 partners, we deliver a wide range of legal services throughout England and Wales. An award winning firm, we continually invest in our people and technology to maintain the high standards of client care we deliver. For more information about us please visit www.hardingevans.com

The Role An exciting opportunity has arisen for a Conveyancing Assistant to join our Residential Conveyancing Department on a full time, permanent basis. The Conveyancing Department at Harding Evans are well known for their personal touch and going the extra mile and understanding the client’s needs every step of the way. Our team are the most important part of our business and we will continue to invest in them and their futures. Our clients range from local buyers/sellers of property referred to us based on our strong reputation, to clients referred to us through our strong relationships with mortgage companies and lenders nationwide. The successful candidate will provide strong secretarial and administrative support to our property conveyancers to enable them to operate at optimum efficiency.

The Candidate A desirable candidate would: have experience of working within a busy/fast paced environment, have knowledge/familiarity with the conveyancing process, be IT literate with experience of using all Microsoft Office packages, have excellent written and verbal communication skills, hold the ability to work under pressure and to tight deadlines, be highly motivated and have experience of using Case Management Systems. Client/Customer care experience is essential.

How to Apply To apply, please forward an up to date copy of your CV to Nikki Thomas –HR Manager – [email protected] complete with th a covering letter, detailing your salary expectations by 06 June 2017.

Harding Evans Solicitors 23rd May 2017| Job Vacancy Conveyancing Assistant /Ref: HECA/4

JOB DESCRIPTION Job Title: Responsible to: Responsible for: Location:

Conveyancing Assistant Assigned Fee Earner & Head of Department, Residential Conveyancing. N/A Tredegar Chambers, Newport.

Role / Job Purpose  To provide secretarial and administrative support to the fee earner(s) within the department to enable them to operate at optimum efficiency  To effectively undertake all assigned tasks allocated and where necessary provide support to the wider Department and/or Firm.

2. Role Specific Responsibilities and Activities 

The post holder will undertake tasks including but not limited to: The accurate and timely transcription of correspondence via audio dictation system  Dealing with routine post, drafting straightforward replies under supervision of fee earner  Administer filing relating to conveyancing matters including, daily filing, opening, closing, storage and retrieval of client files in accordance with departmental procedures.  To prepare mail and enclosures for dispatch in line with agreed timescales as set by the departmental head.  To attend to clients and/or third parties and deal with enquiries in person or on the telephone, providing support in a professional and friendly way, ensuring that the Firm’s client care standards are upheld.  To carrying out property searches, online form submissions and preparing contracts and other draft documents  To utilise the Firm’s practice management system efficiently and effectively in accordance with departmental processes and procedures.  To update online portals with the most up to date and accurate information on case progression  To maintain a proper diary system  Under supervision, to carry out basic fee earner duties such as taking detailed client instructions, drafting basic business letters that do not contain legal advice and managing files requiring little or no technical fee earner input, including SDLT forms, Land Registery applications and requisitions. Harding Evans Solicitors 23rd May 2017| Job Vacancy Conveyancing Assistant /Ref: HECA/4

3. General Responsibilities and Activities             

To undertake mandatory training or training identified as necessary to update skills or improve performance. Have appropriate skills or ability to acquire and develop skills in order to utilise case management system effectively To have an understanding of relevant legislation and identify cases requiring special attention and taking the appropriate action. To identify and initiate any cross-selling opportunities. To ensure client satisfaction remains a high priority at all times and ensuring appropriate client relationship management. To input, maintain and update information on the case management system and paper files. To ensure that supervision is sought prior to contacting third parties outside the Firm or undertaking any work outside of the scope of the role. To ensure protocols are adhered to in order to protect the confidentiality of both the firm’s and clients’ documentation and information You will also be required to undertake other tasks as directed to ensure the work of the department or firm as a whole is carried out. Post Holders will work collaboratively with other appropriate departments within the Firm to ensure a seamless service is provided for all Clients of the Firm. To attend and, where required contribute to team meetings. To undertake such administrative duties as your Employer may reasonably require from time to time.

This job description reflects the key tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the key tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the post holder.

4. Person Specification 1.

2.

Criteria Knowledge, Training and Qualifications

Experience



Essential Knowledge or familiarity of conveyancing processes

Desirable Law Degree & LPC or recognised equivalent. (CILEX, CLC)





Strong IT skills



An understanding of accounts ledgers and dictation systems.



High Proficiency in all Microsoft Office Packages including word, outlook e-mail, outlook diary functions.



Experience of working in an administrative/secretarial capacity.



Experience of working in a conveyancing practice in a similar role.



Experience of working to and dealing with strict deadlines in



Experience of working with Case Management and Digital Dictation


a fast paced environment.

3.

Personal Skills & Qualities



Experience excellent service.



Experience of successfully supporting senior employees.



Ability to manage competing demands whilst maintaining a professional service



The ability to work as part of a team



Ability to maintain attention to detail and accuracy when recording information, carrying out a task whilst working within tight timescales



Excellent communication skills both written and verbal, with the ability to deliver clear and precise correspondence and documentation



Good prioritising and planning skills to ensure that tight deadlines are achieved under pressure



Ability to work with confidential and sensitive information with discretion



Flexibility to work outside of normal office hours that may be required from time to time.

of providing customer/client

Systems 

Experience of working with Case Management Systems.

Signed……………………………………………… Date………………………............. (EMPLOYEE NAME)
