FMM INSTITUTE, Johor Branch. Centre for Professional Development. Date : 5 &
6 September 2012 (Wed-Thur). Time : 9:00am - 5.00pm. Venue : FMM Institute ...
REGISTRATION FORM
FMM INSTITUTE, Johor Branch Centre for Professional Development
Dear Sir/ Madam, Please register the following participant(s) for the programme; Name
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KEMAHIRAN PENYELIAAN YANG BERKESAN
(if space is insufficient, please attach a separate list) Enclosed cheque / bank draft No ___________________ for RM __________ being payment for _________ participant(s) made in favour of the
“FMM Institute” Submitted by: Name
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► There will be no refund for cancellation within 3 days prior to the programme; 50% refund for cancellation between 3-6 days; ► Full refund for cancellation 7 days prior to the programme; Cancellation must be in writing. Replacement can be accepted at no additional cost. ► The FMM reserves the right to change the facilitator, date or reschedule the above programme and all efforts will be taken to inform participants of the changes.
Date : 5 & 6 September 2012 (Wed-Thur) Time : 9:00am - 5.00pm Venue : FMM Institute Johor Branch No 1&3, Jalan Kencana Mas 1/1 Tebrau Business Park 81100 Johor Bahru Fee : RM650.00 ( FMM Member ) RM800.00 ( Others ) (Fees include of course material, lunch, Refreshments & Certificate of Attendance )
Medium of Instruction : Bahasa Malaysia Closing Date : 1 September 2012 PSMB Scheme : SBL –KHAS ** (PSMB Registered No: 0268 )
For further enquiries, please contact us: FMM INSTITUTE Johor Branch Ms. Jessica / En. Omar Tel: 07-3577613 Fax: 07-3577617/18 E-mail:
[email protected] /
[email protected]
FMM INSTITUTE, Johor Branch Centre for Professional Development
contents
KEMAHIRAN PENYELIAAN YANG BERKESAN 5 & 6 September 2012 (Wednesday-Thursday) Scheme : SBL –Khas INTRODUCTION
T
Mengenali Diri Sebagai Penyelia • Erti penyelia dan penyeliaan • Peranan penyelia • Kajian kes: Analisis peranan seorang penyelia • Kepenyeliaan dan kepimpinan
Stail dan Prinsip Kepimpinan Penyelia • Teknik merancang dan mengurus kumpulan. • Kajian kes: Penyelia dalam situasi yang berbeza.
Kemahiran-Kemahiran Penyeliaan
he role and functions of Supervisors have become increasingly important in almost all organizations. While managers and bosses are busy with business planning and undertake further investment activities. Supervisors will assume the role to motive workers to achieve the overall objectives of the company. They are also responsible to channel the top management’s vision and policies to the operators and workers. In return, the supervisors are required to revert feedback and issues of concern to the top. This way, they work as a cementing agent to bring people together and work as a productive team.
Penyelia dan Penyeliaan Yang Berkesan
Facilitator
BENEFITS
Irene Choong
At the end of this programme, participants will be able to:
holds a Masters in Training and Human Resource Development (MTHRD) from Newport University, USA and Bachelor of Arts (Hons) degree from the University of Malaya. She has accumulated wide experience in the field of management, education, corporate communications, marketing and service having served in various management capacities in various industries. She is also a Certified Professional Trainer from the Malaysian Institute of Management ( MIM-CPT) as well as a Certified Practitioner in NeuroLinguistic Programming (NLP). she was worked with United Engineers Malaysia (UEM) and also a Senior Management Executive with Projek Lebuhraya Utara -Selatan (PLUS). There, she was responsible in developing, organising and co-ordinating all public relations programme, publications and corporate events. She also had the opportunity of working with a master trainer of Neuro-Linguistic Programming (NLP) where she gained enormous training experience in human resource development.
• Sifat-sifat penyelia yang berkesan dan yang tidak berkesan. • Analisis sifat-sifat dan kualiti diri penyelia yang berkesan • Membentuk sifat-sifat penyelia yang berkesan
• Hubungan kemanusian • Membina pasukan kerja • Komunikasi, pengawalan dan disiplin • Memahami komunikasi • Motivasi dan latihan • Analisis situasi motivasi diri • Kaunseling dan penyelesaian masalah • Perubahan interaksi penyelia
► Understand the detailed concepts of supervision and management. ► Learn management techniques and its applications by integrating it into supervisory roles. ► Acquire decision making, leadership and motivational skills. ► Learn about the barriers to productivity, team work, creativity and conflict management ► Develop and update the knowledge and skills required in the supervision of work activities of the workforce.
Who Should Attend Department heads, Executives, Officers, Supervisors, Potential Supervisors and others whose duties include supervision of a group of subordinates.