knowledge management platform - Youth Economic Opportunities

KNOWLEDGE MANAGEMENT PLATFORM FOR INCREASING THE SCALE & SUSTAINABILITY OF YOUTH ECONOMIC OPPORTUNITY PROGRAMS 2014 RESULTS

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KNOWLEDGE MANAGEMENT PLATFORM FOR INCREASING THE SCALE & SUSTAINABILITY OF YOUTH ECONOMIC OPPORTUNITY PROGRAMS 2014 RESULTS

TABLE OF CONTENTS EXECUTIVE SUMMARY

1

KNOWLEDGE MANAGEMENT PLATFORM: 2014 RESULTS

3

Monitoring and Evaluation Framework

5

Global Youth Economic Opportunities Summit & Results

7

Meeting of Funders & Results

11

Communities of Practice and Networks & Results

13

Webinars & Results

15

Online Learning Hub & Results

17

Social Media, Media Partners & Results

19

Ensuring Uptake: Integrated KM Platform Offers Greater Return on Investment

22

APPENDICES 2014 Global Youth Economic Opportunities Summit Participating Organizations

24

2014 Webinar Presenters

28

2014 Webinar Participating Organizations

29

EXECUTIVE SUMMARY Meeting the needs of the global youth population requires evidence-based, scalable, and sustainable initiatives. In response, Making Cents International offers a demand-driven Knowledge Management (KM) platform that builds the capacity of positive youth development stakeholders worldwide to design, implement, and evaluate high-impact youth economic opportunity programs, policies, and partnerships. Making Cents’ annual Global Youth Economic Opportunities Summit is the flagship activity for the KM platform. It anchors five interconnected and mutually supporting activities that also include communities of practice and networks, webinars, an online learning hub, and a meeting of funders. These KM activities lead to greater knowledge exchange and increased knowledge capital among organizations and individuals advancing the youth development sector, resulting in their changed practices and improved performance. Development practitioners, public and private funders, youth leaders, policy makers, researchers, and educators from across the globe benefit from concrete and readily actionable information that the KM platform provides. In 2014, 980 people participated in “high-touch” KM events organized by Making Cents, and another 30,988 engaged with the platform through virtual participation. Monitoring and evaluation are central to Making Cents’ work and continued sustainability. We measure the results of our KM platform using the Ripple Model, a four-level framework, to evaluate each activity. To monitor the first two levels, Knowledge Exchange (also referred to as knowledge process enhancing activities) and Knowledge Capital, Making Cents collects quantitative and qualitative data through surveys and interviews. To assess the highest levels of impact, Changed Practices and Performance Improvement, we collect both data and anecdotal evidence. Making Cents operates the KM platform on a sustainable basis. Every year, hundreds of organizations and individuals “co-invest” in the platform by contributing financial and in-kind resources. This high level of engagement is attributed to Making Cents’ commitment to innovation, responsiveness to stakeholder demands, and continuous adoption of new technology. This model differs from similar KM activities linked to project funding, which tend to end when project funding ends.

1| Making Cents International - 2014 Knowledge Management Results

Invitation to Co-Invest in 2015 Making Cents’ 2015 KM platform will focus on the demand-driven topics of scale, technology, market-aligned workforce development programs, digital financial services, and youth inclusion in urban areas. These topics will be woven throughout the KM platform via: The annual Global Youth Economic Opportunities Summit, October 6 - 8, 2015 in Washington, DC and meeting of funders. Webinars that support virtual knowledge sharing and learning. Online learning hub - www.YouthEconomicOpportunities.org. Learning products that synthesize knowledge gained throughout the year via the KM platform activities. Making Cents will continue to provide KM services directly to a range of clients: Serve as the Learning and Knowledge Exchange Partner for USAID’s Workforce Connections project implemented by FHI 360. For the Rockefeller Foundation, facilitate a sustainable and demand-driven network of the Foundation’s Digital Jobs Africa grantees. For Citi Foundation, accelerate learning about the role of cities in providing economic opportunities for youth. For the UN International Fund for Agricultural Development (IFAD), develop three learning products on scaling and sustaining rural youth nancial services provision. Making Cents looks forward to partnering with you to build the capacity of positive youth development stakeholders around the world to collaboratively increase the scale and sustainability of youth economic opportunity programs in 2015.

Making Cents International - 2014 Knowledge Management Results |2

2014 Results at-a-Glance Level 1: Knowledge Exchange

99%

85%

465 67 220 144

of participants plan to apply some of the promising practices they learned at the Summit to their work.

90%

of participants shared and learned information with people at the Summit with whom they would not otherwise have had the opportunity to interact.

85%

PARTICIPANTS

meeting of funders

communities of practice and networks

webinars

online learning hub

Level 3: changed practices

COUNTRIES ORGANIZATIONS RESOURCES SHARED REPRESENTED REPRESENTED

PARTICIPANTS

Global Youth Economic Opportunities Summit

Level 2: Knowledge capital

17

COUNTRIES RESOURCES REPRESENTED SHARED BY FUNDERS

7

4

4

7

of participants said the Summit has expanded the availability of Youth Economic Opportunities knowledge and resources. of participants have a better understanding of promising practices in the Youth Economic Opportunities field as a result of their summit attendance.

Types of Resources Shared: Frameworks focusing on scale, technology skills trainings, and publicprivate partnerships for employment.

Changes in practices as a result of attending the Summit.

Changes in practices as a result of attending learning activity.

Participants indicated a sense of gained knowledge resulting from attendance.

COUNTRIES LEARNING PRODUCTS WERE VIEWED FROM

606

Views of Learning Products

4

85 55

18

53

5

Learning Products Generated by COPs

WEBINARS WITH DIVERSE TOPICS

PARTICIPANTS COUNTRIES REPRESENTED

RESOURCES SHARED

5

413 64

5

RESOURCES POSTED TO ONLINE LEARNING HUB

COUNTRIES FROM WHICH USERS ACCESSED THE WEBSITE


of participants feel an increased sense of connection to the Youth Economic Opportunities Community.

Positive video testimonials

CoP/NETWORKS PARTICIPANTS ORGANIZATIONS COUNTRIES (2013-2014) REPRESENTED REPRESENTED

112 199

95%

717



Views of Recorded Webinars



Countries Represented by Subscribers


Types of Resources Shared: Webinar Power Point Presentations & Webinar Digital Recordings

30,271

Unique Portal Visitors

87,005

Total Page Views

34,680

Subscribers to E-Bulletin

100

Participants indicated a sense of gained knowledge resulting from accessing the portal.


Monitoring and Evaluation Framework Answers the Question Is The KM Platform achieving its goals?

Making Cents’ M&E framework looks at data and respondent opinion over the following four levels of indicators: Level 1: Knowledge Exchange (knowledge process enhancing activities)

Like a stone thrown into a pond, the delivery of a knowledge-sharing activity or tool is the NUMBER OF PARTICIPANTS rst level of impact. This level documents information about the delivery of a given event NUMBER OF COUNTRIES REPRESENTED and/or the functionality of a given tool or resource that is shared. NUMBER OF RESOURCES SHARED NUMBER OF RESOURCES POSTED TO PORTAL NUMBER OF WEBINARS ORGANIZED

Level 2: Knowledge CAPITAL A multiplier effect activates a second ripple, increasing the impact with the tangible and intangible results of the KM activity or tool (such as documents, skills, inspiration, relationships, and procedures). This level records and registers the impact, noting what was produced as a result of participants’ interaction with a given activity or tool/resource. This includes non-tangible assets such as knowledge gained or empowerment achieved as well as concrete products such as follow-on documents written, web pages viewed, or sessions recorded by participants.

NUMBER OF POSITIVE TESTIMONIALS SENSE OF KNOWLEDGE GAINED VIEWS OF RECORDED WEBINARS NUMBER OF UNIQUE PORTAL VISITORS LEARNING PRODUCTS GENERATED (TYPE, TOPIC, FREQUENCY & NUMBER)

RESOURCES SHARED (TYPE AND FREQUENCY)

Level 3: CHANGED PRACTICES Monitoring and evaluation (M&E) are central to Making Cents’ work and continued sustainability. Our knowledge management M&E framework is based on the Ripple Model,1 which we use to measure the results of our KM platform. It is influenced by the ‘Guide to Monitoring and Evaluating Health Information Products and Services’.2 The Ripple Model takes into account the difficulty in KM evaluation of proving “attribution” (the cause and effect relationship between a knowledge-sharing activity and its resulting impacts). To better identify changes at the impact level and to be sure of their link to KM platform activities, we add another element to Making Cents’ M&E approach: the collection of anecdotal evidence. Making Cents has been evaluating the effectiveness of the KM platform since the inaugural Global Youth Economic Opportunities Summit in 2007. Over the years, we have seen how greater knowledge exchange and increased knowledge capital result in changed practices and improved performance within the field. This process requires continued commitment on the part of organizations and individuals and time to advance from the initial sharing of knowledge to the demonstrated increase in program impact. The following pages share level 1-3 results from 2014 that Making Cents will track over time to determine performance improvement.

As individuals and organizations learn from one another through the KM activities, they begin to rene the way in which they carry out their youth empowerment activities, causing this third ripple. Level 3 captures these changes - ideally improvements - in participants’ skills and abilities that were acquired as a result of the learning that took place via a knowledge-sharing activity.

CHANGES IN PRACTICES AS A RESULT OF ATTENDING LEARNING ACTIVITY WAYS IN WHICH LEARNING ACTIVITY HAS INFLUENCED THESE CHANGES

Level 4: PERFORMANCE IMPROVEMENT Finally, as a result of the changes in practices by organizations’ staff, youth leaders, and other individual stakeholders, performance of the organization improves, leading to profound impact. In the language of our KM platform, this means an increase in the impact, scalability, or sustainability of participant organizations’ programs, policies, or partnerships.

CHANGES IN ORGANIZATIONS’ PERFORMANCE CHANGES IN IMPACT, SCALABILITY, OR SUSTAINABILITY OF INDIVIDUAL’S OR ORGANIZATION’S PROGRAMS, POLICIES, OR PARTNERSHIP STRENGTHENED PARTNERSHIPS

1. Joitske Hulsebosch, Mark Turpin, and Sibrenne Wagenaar. Monitoring and Evaluating Knowledge Management Strategies, IKM Background Papers. 2. Tara M. Sullivan, Molly Strachan, Barbara K. Timmons. Guide to Monitoring and Evaluating Health Information Products and Services, USAID. 5| Making Cents International - 2014 Knowledge Management Results

Making Cents International - 2014 Knowledge Management Results|6

ANNUAL GLOBAL YOUTH ECONOMIC OPPORTUNITIES SUMMIT The Global Youth Economic Opportunities Summit is designed to catalyze the impact, scale, and sustainability of youth economic opportunity programming. It brings together key sectoral actors to share concrete and transferable learning about emerging advances and setbacks in a forthright, pragmatic, and interactive manner. It is a true global convening with signicant representation of organizations and individuals from emerging economies.

10%

Funders

10%

5%

15%

Technical Assistance Providers

Other

Level 2: Knowledge capital 99% of participants plan to apply some of the promising practices they learned at the Summit to their work.

90%

3%

of participants shared and learned information with people at the Summit with whom they would not otherwise have had the opportunity to interact.

Policy Makers

85%

of participants said the Summit has expanded the availability of Youth Economic Opportunities knowledge and resources.

9%

85%

of participants have a better understanding of promising practices in the Youth Economic Opportunities field as a result of their Summit attendance.

Private Sector

SUSTAINABILITY

TECHNICAL CONTENT AND STRUCTURE

Making Cents operates the annual Summit on a not-for-prot, cost-recovery basis. The Summit’s demand-driven nature is demonstrated by the co-investment that individuals and organizations make in the event. In 2014, 220 organizations, including presenters, paid a registration fee to participate.

The 2014 Summit was structured along ve demand-driven tracks - workforce development, nancial inclusion, enterprise development, monitoring & evaluation, and gender - and had two cross-cutting spotlights: “The Power of Technology” and “Youth in Hospitality, Travel & Tourism”.

Making Cents uses the term co-investment because these fees are the investments that have supported the organization of the Summit in each of the past eight years. This proven and sustainable model differs from convenings linked to project funding, which tend to end when the project funding ends, or other equally unsustainable models linked to one-off grants from corporate or foundation funders.

Held over three days, the Global Youth Economic Opportunities Summit uses technical workshops, plenary discussions, networking events, and structured meetings to support the exchange of concrete and transferable knowledge on the latest research, lessons learned, promising practices, and key gaps in knowledge and effective practice. As a result, participants identify organizations to form new or deepen existing partnerships with, gain visibility for their work, and improve their technical capacity. In addition, participants report greater motivation for their work.

In addition to participant registration fees, a range of organizations contribute resources in the form of sponsorships and in-kind support that is intended to advance the Summit goals, increase visibility of sponsors’ work, and/or provide sponsors with additional networking opportunities.

COUNTRIES ORGANIZATIONS RESOURCES SHARED REPRESENTED REPRESENTED

38%

10%

Youth Under 29

PARTICIPANTS

465 67 220 144 Trainers, Educators and Implementers

Researchers

Summit results

Level 1: Knowledge Exchange

“I learned new ways of dening and articulating soft skills competencies at the 2014 Global Youth Economic Opportunities Summit, which informed my work by motivating me to share my new knowledge with my work colleagues to strengthen our existing workforce readiness training programs.” - Sarah Havekost, Director, Program Development Unit, World Learning

“I have applied what I learned at the MOOC session from the Summit by recommending junior colleagues to look into MOOCs offered by the speakers. The majority of youth in ASEAN countries don’t know about MOOCs and the no or low cost ways this can give them access to new knowledge. The format and composition of the plenary was very effective – the ‘what’, ‘why’ and ‘how’ was fully dissected.” - Abbas Ali Mohamed Irshad, Advisor, United States Young Southeast Asian Leaders Initiative (Singapore)

Level 3: changed practiceS 95%

of participants feel an increased sense of connection to the Youth Economic Opportunities Community as a result of attending the Summit. Changes in practices as a result of attending learning activity and ways in which learning activity has influenced these changes.

“I walked away from Making Cents’ Summit incredibly enriched. It is rare for an organization to be able to artfully bring together so many global actors from so many diverse backgrounds. The connections I made with private sector stakeholders were especially interesting, as was oneon-one time with USAID staff from the Bureaus for Middle East and DCHA. Because of the Summit, I was able to gain knowledge that will enable me to improve my program designs and be more responsive to donor needs.” - Maria Presley, Technical Officer, Civil Society and Peacebuilding, FHI 360

“For Education For Employment, this year's Global Youth Economic Opportunities Summit catalyzed new partnerships to bring needed youth employment innovations to the Middle East and North Africa and advanced EFE's thinking about future opportunities for research and evaluation." - Jamie McAuliffe, President & CEO, Education For Employment (EFE)



FUNDERS, NGOS, AND THE PRIVATE SECTOR RECEIVE SIGNIFICANT VISIBILITY AND ADVANCE THEIR GOALS by engaging in the summit

2014 SUMMIT partners

GLOBAL ADVISORY COMMITTEE MEMBERS

INTERNATIONAL PARTNERSHIPS SUPPORT THE SUMMIT’S GLOBAL REACH AND REPRESENTATION

2014 MEDIA PARTNERS

2014 MEDIA REPRESENTATION



MEETING OF FUNDERS: A UNIQUE NETWORKING OPPORTUNITY THAT LEADS TO GREATER COORDINATION Making Cents convenes an annual meeting for funders working to increase youth economic opportunities. The demand-driven meeting agenda is structured to:

Level 1: Knowledge Exchange PARTICIPANTS

Facilitate substantive exchange on mutual areas of interest while leveraging individual experience Deepen knowledge on priority topics Determine which topics the funders wish to collaborate on over the next year, and how future Global Youth Economic Opportunities Summits can best serve them The 2014 meeting was structured around topics the Funders stated were their highest priorities. These included: Scale Resource shared: Scaling Up - From Vision to Large-Scale Change: A Management Framework for Practitioners

Investing in Technology & Workforce Development Resource shared: Understanding the Youth Workforce Development Technology Skills Training Landscape

17

COUNTRIES RESOURCES REPRESENTED SHARED BY FUNDERS

7

meeting of funders results

4


3

Types of Resources Shared: Frameworks focusing on scale, technology skills trainings, and public-private partnerships for employment. Participants indicated a sense of gained knowledge resulting from attendance.

Critical Factors for Public-Private Alliances for Employment: Analytic Framework Resources shared: Public-Private Alliances for Employment: An Analytical Framework for Donors and Framework and Analysis of Public-Private Partnerships for Employment

Opportunities for Strategic Donor Collaboration: Cost Analysis and Beyond

“The Citi Foundation benets from a strong partnership with Making Cents International. Our annual participation in this year's Global Youth Economic Opportunities Summit and networking events, including the Meeting of Funders, enabled us to gain invaluable feedback and ideas from youth-serving organization leaders regarding potential new research and partnership strategies that have the potential to improve our global impact in promoting gainful employment among young people and their long-term nancial security.”

How the Design of Youth Economic Empowerment Funding Strategies Can be Affected by Mixed Livelihoods Strategies

- Jasmine Thomas, Senior Vice President, National Initiatives, Citi Community Development (formerly of Citi Foundation)

Strategies to Reach a Spectrum of Disadvantaged Youth with Workforce Development Training

“The 2014 Global Youth Economic Opportunities Summit was valuable to strengthen relationships with many nonprot partners who travelled to DC for the event from all corners of the world. Making Cents creates a positive, open space where practitioners are ready to share, learn, and deepen new and existing relationships to further the impact that we can have together. The funders meeting was very thought provoking to delve into the topic of what will it take to scale high impact initiatives and to open the door to new relationships with others who share a common cause.”

17 Organizations Participated in Making Cents’ 2014 Meeting of Funders Accenture Citi Foundation UK Department for International Development (DFID) Fundación Arcos Dorados (McDonald’s Foundation) Hilton Worldwide JP Morgan International Labour Organization (ILO) The MasterCard Foundation MasterCard Worldwide

Microsoft Corporation Multilateral Investment Fund, IDB Norwegian Agency for Development Cooperation The Rockefeller Foundation Swedish International Development Cooperation Agency (SIDA) United States Agency for International Development (USAID) Walmart World Bank

- Lisa H. Neuberger-Fernandez, Director of Global Corporate Citizenship Programs, Accenture

Level 3: changed practices Changes in practices as a result of attending learning activity and ways in which learning activity has influenced these changes: “The 2014 Global Youth Economic Opportunities Summit and Meeting of Funders provided an opportunity for The MasterCard Foundation to advance its partnerships with other donors and grantees. These events were particularly effective in strengthening the Foundation's relationships with other members of the Youth Economic Opportunities community.” - Steve Cumming, Program Manager, Youth Learning, The MasterCard Foundation

“This year’s Summit disseminated new resources and tools related to youth economic opportunities that have been highly valuable to me as they provide practical information, approaches, and tools that I have already applied to my own work, and that are also relevant to other USAID implementing partners working on youth workforce development.” - Rachel Blum, Senior Advisor, Youth Workforce Development, U.S. Agency for International Development



COMMUNITIES OF PRACTICE AND NETWORKS: FACILITATING DEMAND-DRIVEN KNOWLEDGE EXCHANGE Facilitating Demand-Driven, Time-Bound Communities of Practice (CoP) Making Cents uses a three-phase process, adapted from our inclusive market-research methodology, to identify a demand-driven topic that is of highest priority to a given network or community of practice (CoP) and can be addressed using new or enhanced networking platforms and activities. We then match the priorities of prospective network participants with their willingness (both individually and institutionally) to co-invest time and material resources in proposed networking platforms and activities over the longer term and hence drive the feasibility, effectiveness, scalability, and sustainability of these platforms and activities. Our CoPs addressed a range of issues, from economic opportunities for rural youth to the use of technology. As a result, participants had the opportunity to meet and learn from each other and acquire new skills in their area of interest. Topics of our 2013-2014 CoPs and driving questions were:

Level 1: Knowledge Exchange CoP/NETWORKS PARTICIPANTS ORGANIZATIONS COUNTRIES (2013-2014) REPRESENTED REPRESENTED

4

85 55

5

Learning Products Generated by COPs

Inclusive Financial Services for Rural Youth: “What nancial services do rural youth demand?” and “How can current and new models be developed to serve them?”

606

Views of Learning Products

Network Formation (2014-2015) Making Cents International has been given a grant by The Rockefeller Foundation to establish a network of the Foundation’s 15 Digital Jobs Africa (DJA) grantees offering digital training and job placement for poor or vulnerable youth and other stakeholders. The goal of this work is to form and support a demand-driven and sustainable network that serves as a platform for grantees to engage around issues they jointly agree are their highest priorities. In 2014, Making Cents conducted a rapid assessment with stakeholders, and, as a result, will facilitate a series of network activities around the chosen topic and develop a sustainability strategy for the network. Making Cents will also identify and document lessons on how network formation can advance the work of DJA, both in terms of its effectiveness as a mechanism in general and in its specic impact on network participants’ priorities and performance.

18 53


Economic Opportunities for Rural Youth: “What do rural youth have to offer rural development activities?” and “What might these activities have to offer to rural youth in return?”

Knowledge Gaps Around Effective Uses of Technology: A coalition of technology innovators committed to improving economic opportunities for youth came together to identify ways of employing new technology.

COUNTRIES LEARNING PRODUCTS WERE VIEWED FROM

communities of practice and networks results

Participants indicated a sense of gained knowledge resulting from attendance. “It was enlightening to have sustained interaction with practitioners with the same area of interest. Often there is a disconnect between the research and recommendations that academics put out, and the priorities and approaches that practitioners work with. Having a forum such as this is an important way to bridge this ‘cultural divide’, which should make for more relevant research and more effective policy.” - Nana Akua Anyidoho, Institute of Statistical, Social & Economic Research (ISSER), University of Ghana

“The CoP meeting exercise at the outset was valuable, as it gave an opportunity to get to know people better than is possible during the hurried few moments between conference sessions.” - William Allmart, Senior Program Manager, NCBA/CLUSA

Level 3: changed practices Changes in practices as a result of attending learning activity.

Community of Practice & Online Learning Hub Making Cents serves as the Learning & Knowledge Exchange Partner to FHI 360 and its donor, USAID, in the implementation of the “Workforce Connections project (2013-2016)”. This initiative is designed to support the USAID E3 Bureau’s Ofce of Education in its learning, outreach, and technical leadership activities aimed at improving the ability of tertiary and workforce development programs to produce a workforce with relevant skills to support country development goals by 2015. Making Cents developed and manages the Workforce Connections online Learning Network, www.wfconnections.org. Workforce Connections brings together thinking across relevant disciplines, including education, economic growth, and positive youth development. 13| Making Cents International - 2014 Knowledge Management Results

“I met several participants at the Deep Dive into Inclusive Finance for Rural Youth who provided me with resources and a few who continue to offer guidance more than a year after the event. The comparative practices they recommended informed adaptations to our Girls' Advancement program design that facilitated an increased percentage of rural school girl savers in 2014.” - Ashley Orton, Global Programs Director, Asante Africa Foundation


WEBINARS: HIGH-QUALITY, LOW-COST LEARNING ACTIVITIES FOR GLOBAL AUDIENCES Making Cents organizes the “Apply It” Webinar series to provide a global roster of participants with an enhanced learning experience that offers concrete tools and knowledge they can apply to their work. We offer the Webinars both in real time and as delayed recordings, attracting participants from all time zones and all corners of the world.

WEBINARS WITH DIVERSE TOPICS

5

Making Cents’ “Apply It” Webinar development and implementation process includes: Identifying demand-driven webinar topics Facilitating robust participation in Question and Answer (Q&A) sessions Encouraging feedback through webinar evaluations Posting recordings of the webinars on YouTube Actively promoting recorded webinars through Making Cents’ KM Platform and other leading industry channels, such as USAID’s Microlinks newsletter

717

Understanding the Technology Skills Training Landscape: Framework & Tool

Beyond Disaggregated Indicators: Applying Gender-Sensitive Monitoring and Evaluation to Enhance Learning

PARTICIPANTS COUNTRIES REPRESENTED

RESOURCES SHARED

413 64

5


In 2014, Making Cents organized webinars in conjunction with diverse collaborators covering a range of relevant technical topics.

webinar results


717

Views of Recorded Webinars Types of Resources Shared: Webinar Power Point Presentations and Webinar Digital Recordings

Supporting Youth Entrepreneurship - What Works, Where, and Why?

Participants indicated a sense of gained knowledge resulting from attendance. “I see this as helpful for improving conversations among stakeholders of workforce development programs, i.e. clear scope and objectives working towards, understood by donors, community, staff.” - Naiomi Lundman, Independent Consultant

“This was a very helpful session that will be of value in my teaching, research, and work with micronance and youth enterprise organizations.” PRESENTERS: Digital Divide Data (DDD), Kenya Education for Employment (EFE), Spain Microsoft, USA

PRESENTERS: International Center for Research on Women (ICRW), USA Population Council, Kenya

Youth Engagement in Economic Opportunities within Rural Areas

PRESENTERS: Youth Business International, UK

- Les Dlabay, Professor of Economics and Business, Lake Forest College

Level 3: changed practices Viable Economic Opportunities for Rural Youth: Understanding Rural Youth Perspectives and Rural Development Strategies


“The knowledge and skills I gained from the webinar is helping my organization to develop practical training documents and hopefully will increase economic opportunities for both urban and rural youth in an innovative custom as well as strengthen our partnerships with other actors.” Emmy Zoolami, Uganda PRESENTERS: Enterprise Development Kiosk, USA Spring Break Kenya, Kenya The MasterCard Foundation, Canada 15| Making Cents International - 2014 Knowledge Management Results

PRESENTERS: BRAC, Uganda Making Cents International, USA University of Ghana, Ghana Making Cents International - 2014 Knowledge Management Results |16

ONLINE LEARNING HUB: ENGAGING CONTRIBUTORS AND CONSUMERS AROUND THE WORLD

online learning hub results


Our online learning hub, www.YouthEconomicOpportunities.org, offers youth economic opportunities stakeholders curated, credible, demand-driven content to foster actionable learning. The learning hub acts as a repository of information including blogs/articles, videos, events, documents, and presentations. The stakeholders are invited to both contribute and benet from information. To highlight the curated content posted on www.YouthEconomicOpportunities.org, Making Cents distributes a monthly e-bulletin to its 34,680 subscribers from more than 100 countries. The learning hub serves a global population with contributors and consumers coming from across the world.

RESOURCES POSTED TO ONLINE LEARNING HUB

COUNTRIES FROM WHICH USERS ACCESSED THE WEBSITE

112 199 "The online learning hub brings together valuable resources and tools for youth economic opportunities stakeholders, and enables users to gain and share timely, relevant knowledge and diverse perspectives. My columns on youth policy, economic opportunity, and the post-2015 agenda have been shared on the platform. Contributing to this platform has helped further my reach with this global community.” - Nicole Goldin, Principal, NRG Advisory

21% ASIA

19%

SUB-SAHARAN AFRICA

13%

EUROPE

39%

NORTH AMERICA

Level 2: Knowledge capital 30,271 Number of Unique Portal Visitors

87,005

Total Page Views

34,680

Subscribers to E- Bulletin

100

Countries Represented by Subscribers Participants indicated a sense of gained knowledge resulting from accessing the portal.

4%

MIDDLE EAST & NORTH AFRICA

4%

SOUTH AMERICA/ CARRIBEAN

Level 3: changed practices Changes in practices as a result of attending learning activity. “I have found the hub to be very useful. It is typically my rst stop when either researching a new subject on youth or looking for resource manuals or new perspectives on youth nancial capabilities. I also nd it incredibly useful as a hub to review what our peers and donors are discussing/debating in blog entries and have been able to refer others to blog postings that I have written for YEO hub in the lead up to the Making Cents Summit.” - Nicki Post, Senior Consultant/Project Manager, Youth Economic Opportunities, MEDA



MEDIA PARTNERS INCREASE VISIBILITY OF THE KM PLATFORM, CONTENT, AND PARTICIPANTS

MAKING CENTS’ USE OF SOCIAL MEDIA EXPANDS GLOBAL REACH OF THE KM PLATFORM

USAID Employees Play Integral Role in Economic Opportunities Summit USAID Ofce of Education Newsletter (November 2014) USAID Agrilinks Videos: Presenter Interviews at the 2014 Global Youth Economic Opportunities Summit (October 2014) Christina Blumel, FHI 360 Christina Blumel of FHI 360 describes the importance of capacity building and her research on ICTs and workforce development. Kudzayi Nhewembwa, Hilton Worldwide Kudzayi Nhewembwa describes Hilton's youth leadership and soft skills development program, and one of the Summit's 2014 'spotlight' tracks: hospitality, travel, and tourism. Karin Wied Thomsen, BorneFonden BorneFonden's Karin Wied Thomsen talks about their work with youth in rural areas predominantly involved in agriculture, and offers insights on how to better provide youth with opportunities to generate income and access nancial services. Michael Goldberg, Case Western Reserve University As an assistant professor at Case Western Reserve University, Michael Goldberg describes the development of his very successful Massive Open Online Course on entrepreneurship. Megan Gash, Freedom From Hunger Freedom from Hunger's Megan Gash talks about her takeaways from and the benets of attending the 2014 Summit, and touches on Freedom from Hunger's Food Security Scale. Dipak Basu, Anudip Foundation Dipak Basu from the Anudip Foundation discusses IT and vocational training for vulnerable populations, as well as some of the Summit sessions that he found to be most benecial to Anudip's work.



COMBINED SOCIAL MEDIA FOLLOWERS

1,110,432

Summit Media Impressions via Twitter (use of hashtag #youthEO)

502,500

Twitter Impressions (use of @YouthEconOpps and @MakingCentsIntl)

3,261 19| Making Cents International - 2014 Knowledge Management Results

Matt Webster, CourseTalk Matt Webster of CourseTalk discusses the value of the Summit, some of his favorite sessions, and new approaches to expand youth educational opportunities.

Recognizing the Economic Contribution of Women Isn’t Feminism, It’s Fact. By Michelle Frain-Muldoon, Director of Technical Services, and Anne Greteman, Associate, Making Cents International (October 6, 2014)

14,994

Facebook Page Likes

Technology Skills Training Critical to Employ Low-Income Youth By Fiona Macaulay, Founder and CEO, Making Cents International (September 22, 2014)

6,813

YouTube Video Views

5 Reasons Youth Groups Should Connect to Hospitality Companies, and Vice Versa By Jennifer Silberman, Vice President of Corporate Responsibility, Hilton Worldwide (October 5, 2014)


ENSURING UPTAKE: INTEGRATED KM PLATFORM OFFERS GREATER RETURN ON INVESTMENT In 2014, Microsoft commissioned Making Cents to develop a framework titled “Understanding the Youth Workforce Development Technology Skills Training Landscape”. This framework supports development of a common language and greater understanding of the unique role that each stakeholder can play in the youth workforce development eld. The framework is also designed to provide Microsoft’s eld teams with necessary information to enhance the impact of their grant-making and other related activities. Microsoft launched the framework at the Clinton Global Initiative in September 2014. Making Cents ensured increased uptake of the framework by supporting awareness and application of the content through an array of interconnected and mutually supportive KM platform activities.

Shared at the 2014 Meeting of Funders with 17 funding organizations. At least one other Funder is considering the adoption of framework to help analyze their grant activities.

During the 2014 Global Youth Economic Opportunities Summit, this document was: Promoted at the plenary level and disseminated to 400+ participants from 67 countries. Explored in-depth during a hands-on breakout session with 42 attendees.

Posted on Online Learning Hub where it was viewed 257 times between September and December 2014.

100% of session participants recommended the topic be selected for future Summit workshops.

learning Product Events were promoted via social media, and reached a combined 3,621 followers.

Promoted via four interactive webinars to 86 participants representing 26 countries. Received validation via post-webinar survey in the form of anecdotal feedback including: Director of Microsoft Citizenship, Egypt intends to introduce their NGO partners to the framework categories. Director of EFE Europe intends to introduce the framework to their network and affiliates.


2014 Global Youth Economic Opportunities Summit: 220 Participating Organizations Representing 67 Countries Accenture

USA

Chrends

Brunei Darussalam

Aatoun

Netherlands

Citi Foundation

USA

Africare

USA

Jamaica

After School Peer Mentoring Project

Nigeria

Citizen Security and Justice Programme, Jamaica’s Ministry of National Security

Akilah Institute for Women

USA

Code.org

USA

Algorhythm

USA

College of William and Mary

USA

American Red Cross

USA

CORDAID

Netherlands

Angat Kabataan

Philippines

CourseTalk

USA

Anudip Foundation

USA

Creative Associates International

USA

Ashoka

USA

Cuso International

Canada, USA

Assembly for Seven Generations (A7G)

Canada

Development Alternatives, Inc

Peru, USA

AZMJ

USA

DataDyne

USA

Ball State University

USA

Deloitte Consulting

USA

Banco ADOPEM

Dominican Republic

Dev Bootcamp

USA

Banyan Global

USA

Devex

USA

Beirne Consultancy

USA

Digital Divide Data (DDD)

USA

Berea College

USA

Digital Opportunity Trust (DOT)

Canada, Rwanda

BØRNEfonden

Denmark

Economist Intelligence Unit

USA

BRAC USA

USA

Educate!

Uganda, USA

Brad's Deals

USA

Education Development Center

Business in the Community

UK

Education for Employment (EFE)

CARANA Corporation

USA

Embassy of the Kingdom of Morocco

CARE

USA, Canada

EMpower - The Emerging Markets Foundation

Guyana, Honduras, USA USA The Kingdom of Morocco USA

Career Development Center - University of Duhok

Iraq

Ernst & Young

UK

Caribe Hospitality

Costa Rica

Facebook

USA

Case Western Reserve University

USA

Facilitating Change

Canada

Catholic Relief Services

USA

Federal Reserve Bank of Boston

USA

Feed the Future Knowledge - Driven Agricultural Development (KDAD) project

USA

FHI 360

Egypt, Senegal, USA

Freedom from Hunger

USA

Center for International Private Enterprise (CIPE) USA Center for Social Development at Washington University

USA

Channel One News

USA

Chemonics International

Jordan, USA

Child and Youth Finance International

Netherlands

Fulbright and Undergraduate State Alumni Association of Cambodia

Cambodia

Child Trends

USA

Fundación Arcos Dorados

Argentina

ChildFund International

USA USA

Fundacion Micochinito Future Work Consulting

Mexico

Children International

USA Making Cents International - 2014 Knowledge Management Results |24

Organization of American StatesThe Trust for the Americas

El Salvador, USA

Oxford Epidemiology Services

USA

Pact

USA

Kenya

Pakistan Micronance Network

Pakistan

Low Emissions Asian Development program

Thailand

Partners of the Americas

USA

Making Cents International

USA

USA

Management Systems International

USA

Payson Center for International Development at Tulane University Pixel Directs

Mansa Colabs, LLC

USA

MarketShare Associates

USA

MasterCard Center for Inclusive Growth

USA

MasterCard Worldwide

Belgium, USA Saudi Arabia

George Washington University

Taiwan

Kuder, Inc.

USA

GIZ

Afghanistan

La Davina Consulting

Trinidad & Tobago

Global Career Compass

USA

LifeChamp Sdn Bhd

Malaysia

Global Communities

Rwanda, USA

LivelyHoods

Global Development Lab / USAID

USA

Government of Guinea

Guinea

Harambee Youth Employment Accelerator

South Africa

Harvard Graduate School of Education

India Japan, Mexico, Russia, South Africa, USA

Hilton Worldwide Hospitality Workers Training Centre

Canada

IDEJEN

Haiti

International Finance Corporation

USA

IMPAQ International

USA

Maxwell School of Citizenship Syracuse University

Independent Consultants

Jamaica, USA

McKinsey & Company

USA

Innovations for Poverty Action

USA

InterAction & AIYD

Mennonite Economic Development Associates

Inter-American Development Bank

USA Germany, Jamaica, USA

Inter-American Development Bank Multilateral Investment Fund

Argentina, Dominican Republic, Ecuador, Spain, USA

InterMedia

Plan International

Burma Australia, Brazil, Canada, Egypt, El Salvador, Netherlands

Population Council

Guinea, Sierra Leone, Senegal, Thailand, TimorLeste, UK, USA, Zambia Kenya

Canada

Poverty Environment Initiative

Laos

Mentoring International

USA

Premium Foods

Mercy Corps

USA

Microsoft Corporation

USA

International Center for Research on Women

USA

International Executive Service Corps

USA

International Labour Organization

Uganda

International Relief and Development

USA

International Rescue Committee

Souktel Mobile Solutions

Palestine

Spark

Netherlands

Starbucks

USA

Street Kids International

Canada

Talloires Network

USA

Tani Ternak Mekar farm Coop

Indonesia

Tech Impact

USA

TechnoServe

Kenya

TechSoup Global

USA

Telecentre.org Foundation

USA

The Alper Portfolio Group

USA

The Brookings Institution

USA, Jordan

The Center for Strategic and International Studies USA The Economist Group

USA

The Guardian

UK

Ghana

The Integral Science Institute

USA

Professional Examination Service (ProExam)

USA

The MasterCard Foundation

Mali, Canada

Turkey, USA

Programa ¡Supérate!

El Salvador

The Points of Light

USA

Ministry of Youth and Sport

Morocco

Proinvest International

Tunisia

The Rockefeller Foundation

USA

Muftah.org

USA

QUEST Alliance

India

The Smallholders Foundation

Nigeria

National Democratic Institute

USA

Raleigh International Trust

UK

The University of the West Indies

Trinidad & Tobago

National Geographic Traveler

USA

Restless Development

India

Thrive Networks

USA

National Youth Entrepreneurs' Association (ANJE)

Mozambique

Results for Development Institute

USA

Burundi, USA

Transform Aid International

Australia

RLabs

South Africa

International Trade Centre

Switzerland

Udemy

USA

National Cooperative Business Association

USA

RTI International

Thailand; USA

International Youth Foundation

USA

Nepal

USA

USA

Samarth-NMDP

Uganda Fund

NetHope

IREX

USA

Network for Teaching Entrepreneurship

USA

Save the Children

United Nations

USA

JA Americas Region (JAWW)

Argentina

Canada, Ethiopia, Jordan, USA

New America Foundation

USA

United Nations Capital Development Fund

Senegal, USA

Search Institute

Norwegian Agency for Development Cooperation

Norway

USA Sweden

United Nations Development Programme

USA

Norwegian Refugee Council

Norway

University of Douala

Cameroon

Overseas Development Institute

UK

University of Maryland, College Park

USA USA USA

Johns Hopkins Bloomberg School of Public Health USA Joven 360

El Salvador

JPMorgan Chase

USA

JSI Research & Training Institute, Inc.

USA

Juarez and Associates

USA

One Global Economy

USA

Koru

USA

Opportunity International

USA


Swedish International Development Cooperation Agency Silatech

USA

Singapore Management University

Singapore

Social Impact

USA

University of Washington/Technology & Social Change Group

Social Solutions Global, Inc.

USA

Urban Institute


2014 Webinars: 18 Presenters from 13 Organizations in 8 Countries United States Agency for International Development

USA

United States Department of Agriculture

USA

United States Department of State

USA

United States Department of the Interior

USA

United States Government Accountability Ofce

USA

Videopixie

USA

Vistaprint

Tunisia

VNP Group

Vietnam

Walmart

USA

War Child UK

Uganda

White & Case LLP

Egypt

Winrock International

USA

Women's Refugee Commission

USA

Women's World Banking

USA

Workforce Connections

USA

World Learning

USA

World University Service of Canada

Canada

World Vision

NAME

TITLE

ORGANIZATION COUNTRY

Paul Sparks

Program Manager of the Research & Evaluation Unit

BRAC

Uganda

Chingwell Mutombu

Development Director

Digital Divide Data (DDD)

USA

Salvatore Nigro

Chief Executive Ofcer - Europe

Education for Employment (EFE)

Spain

Mary McVay

Founder

Enterprise Development Kiosk

USA

Kevin Hempel

Independent Consultant , Youth Employment & Livelihood Development

Jeff Edmeades

Senior Social Demographer, Research and Programs

International Center for Research USA on Women (ICRW)

Hillary Proctor

Senior Specialist of Capacity Building & Rural Livelihoods


USA

Fiona Macaulay

Founder and CEO


USA

Yvonne Thomas

Director, Citizenship and Public Affairs

Microsoft

USA

Stéphanie Mestrallet

EEB Operations Manager

PlaNet Finance

France

Jérôme Bouillaut

EEB Development Ofcer

PlaNet Finance

France

Karen Austrian

Associate, Poverty, Gender & Youth Program

Population Council

USA

Simeon Ogonda

Co-Founder

Spring Break Kenya

Kenya

Steve Cumming

Program Manager of Youth Learning


Canada

Nana Akua Anyidoho

Senior Research Fellow

University of Ghana

Ghana

Laura Rana

MEL Manager

Youth Business International

UK

USA

Annie Barber

MEL Manager


UK

Year Up

USA

Meagan Rees

Communications Manager


UK

Yellowwoods

South Africa

Young America's Business Trust

USA


UK

Youth Employment Funders Group

Argentina

Youth Leadership Programme Gulu NGO Forum

Uganda


USA


2014 Webinars: 203 Participating Organizations Representing 64 Countries African Aurora Business Network

Ghana

Coady International Institute

Canada

IECD/SMEDN

Cameroon

MicroSave

India

Abt Associates

USA

Coconino County Community Services

USA

Inter-American Development Bank

USA

Multilateral Investment Fund—IDB

USA

Accion

USA

Community Therapies & Training Service Ltd

UK

International Executive Service Corps

USA

MJN Consulting LLC

USA

ActionAid

Nicaragua, UK

Concern Worldwide

South Sudan

USA

Cabo Verde

Conservation International

USA

Switzerland Canada, Nicaragua, USA

Morgan State University

ADEI

International Labour Organization Independent Consultant

Millennium Challenge Corporation

USA

Adventist Development and Relief Agency

USA

Creative Associates

USA

UK

Guatemala

Cultural Practice LLC

USA

National Endowment for Democracy

USA

AECOM International Development

USA

Development Alternatives, Inc.

USA

USA

Deloitte Consulting

USA

National Fadama Coordinating Ofce, Federal Ministry of Agriculture

Nigeria

Africa Volunteer Corps

USA USA Bangladesh USA

Nacue

Asociacion para el Desarrollo Rural Integral

Indiana University Individual Purchaser Innovision Consulting Insight Systems Corporation (Feed the Future KDAD Project)

African Aurora Business Network

Ghana

Deutsche Bank

USA

National FFA Organization

USA

Institute of Education, University of London

UK

Aga Khan Foundation Canada

Canada

Development and Peace

Canada

USA

National Geographic Traveler

USA

Alliance for International Youth Development, InterAction

USA

Donor Committee for Enterprise Development

UK

National Institute of Education (NIE)

Singapore

Norwegian Refugee Council

Yemen

Ghana

USA Suriname

USA

Alpha Primus Ltd.

Education for Employment (EFE) Embassy of the Republic of Suriname

International Center for Research on Women (ICRW) International Women's Health Coalition International Youth Foundation

USA

Overseas Development Institute

UK

APT Action on Poverty

UK

EMpower: The Emerging Markets Foundation

USA

IREX

Ogilvy & Mather UK

UK

Arc Finance

USA

Ukraine, Moldova, Romania, UK, USA

Engineers Without Borders

Canada

International Youth Foundation

USA

Opportunity International

USA

European Savings Bank Group World Savings Bank Institute

USA

JBS International

USA

Organisation Internationale du Travail

Canada

Juarez Associates

USA

Oxfam International

Canada, Italy, Spain

Ernst & Young

UK

Kasidi Consulting

Netherlands

Pact

Thailand

Feed the Children

Canada

KCE Public Affairs

USA

Pakistan Micronance Network

Pakistan

FHI 360

USA

KCEOC Community Action Partnership, Inc

USA

Papillon Micronance

Brazil

Fight to Improve Community Health

Uganda

Ecuador, USA

UK

Germany

Kiva Microfunds

Peace Child

Finance-in-Motion

USA

USA

Knowledge-Driven Agricultural Development (KDAD) USA

Peace Corps

Fintrac

USA

USA

USA

L-3 Communications

Penn State University

Firelight Foundation

USA

Cambodia

USA

Lake Forest College

PEPY Cambodia

Freedom from Hunger

Land O'Lakes

USA

Plan International

FYSE Gender and Development Network

China UK

Land O'Lakes International Development

Belgium

Cameroon, Canada, France, Netherlands, UK, USA

USA

USA

Vietnam

Livelyhoods

Planet Finance

George Mason University Georgetown University

USA


USA

USA

USA

Kenya Canada

Global Communities

Management Sciences for Health

Population Council Presbyterian World Service & Development

Management Systems Interntaional

USA

USA

Manoff Group

USA Cameroon

Asante Africa Association for Supervision and Curriculum Development

USA

Asia Foundation

USA

AZMJ

USA

B.A Holding s.a.l.

Syria

Balsillie School of International Affairs

Canada

Banyan Global

USA

BBVA Micronance Foundation Beirne Consultancy BRAC

Spain USA Bangladesh, USA

Camfed

UK

Canada World Youth

Canada

CARANA Corporation

USA

Cardno Emerging Markets USA, Ltd.

USA

CARE International

Ethiopia, UK

Goldshed Ltd.

ProMicro Consulting LLC

USA

PUM

Netherlands

Pyxera Global

Kazakhstan

RET

Panama

Catholic Relief Services

USA

Child Fund

USA

GrowCocoa / Olam International

USA

MBIWOT Foundation

Children International

USA

Hanns R. Neumann Stiftung

Netherlands

Mennonite Central Committee Nigeria

USA

Right To Play

Canada

CHIPUA

Tanzania

ICF International

USA

Mennonite Economic Development Associates

Canada, USA

Root Capital

USA

Clinton Foundation

USA

IDEAS

Nicaragua

Mercy Corps

USA

Senegalese-American Bilingual School

Senegal


Grameen Foundation


Salanga Save the Children American University, School of International Service

Canada Canada, Georgia, Rwanda, UK, USA USA

Weitzenegger Consulting

Netherlands

West Cork Development Partnership

Ireland

World Food Programme

Italy

Whole Planet Foundation

Senegal

Winrock International

USA

Women Win

Netherlands

Search for Common Ground

USA

Segue Liberia

Liberia

Silatech

Qatar

Social Impact

USA

Women's Business Group / Micro Finance Unit

Suriname

Solco Brescia

Italy

Women's Campaign International

USA

Spring Break Kenya

USA

World Cocoa Foundation

USA

United States Department of State

USA

World Concern

Chad

SwissContact

World Education

USA

Teach A Man To Fish

South Africa, Tanzania UK

World Learning

USA

TechnoServe

Nicaragua, USA

World Partners for Development - Ghana

Ghana

Texas A&M University

USA

World Relief Canada

Canada

The Finance Alliance for Sustainable Trade

Canada

World Soy Foundation

USA


Canada, USA

World University Service of Canada

Canada

Together For Girls

USA

World Vision

Trainer / Consultant Trias Ngo

Sri Lanka Belgium

Armenia, Lebanon, USA

Y Care International

UK

TribeLAB

Guatemala

Youth Action for Pakistan

Pakistan

United Nations Capital Development Fund

USA

Youth at Venture Philippines Foundation, Inc.

Philippines

United Nations Development Program

Lesotho


UK

United States Agency for International Development

Cambodia, Egypt, Ghana, Rwanda, Sudan, USA

Youth Challenge International

Canada

USAID/MARKETS II

Nigeria

Youth Service America

USA

University of Colorado

USA

Zakoura Education Foundation

Morocco

University of North Carolina

USA

University of Wisconsin-Extension

USA

University Research Co, LLC

USA

Village Enterprise

USA

Virginia Tech Ofce of International Research, Education, and Development

USA

Vittana Voluntary Service Overseas War Child

USA Ireland UK

Washington Community Alliance for Self-Help Women's Center for Job Creation

USA USA


Young Professionals for Agricultural Development Italy

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